Just noticed my screen is slightly crooked. Is this covered by total equipment protection from sprint. Anyone have experience?
Sent from my EVO 3D
LostRib said:
Just noticed my screen is slightly crooked. Is this covered by total equipment protection from sprint. Anyone have experience?
Sent from my EVO 3D
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Click to collapse
I've had the same feeling about my screen ever since I purchased it.
Not sure if this is covered under TEP. I would imagine the issue would be but not sure if they are able to open the device up and center or if you have to receive a replacement device. Also, not sure if a replacement device would have the same issue or not. I haven't seen very much posted on this but I've always wondered whether the screen is crooked or not!
Is there an application or a method you used to determine the screen was crooked?
joeykrim said:
I've had the same feeling about my screen ever since I purchased it.
Not sure if this is covered under TEP. I would imagine the issue would be but not sure if they are able to open the device up and center or if you have to receive a replacement device. Also, not sure if a replacement device would have the same issue or not. I haven't seen very much posted on this but I've always wondered whether the screen is crooked or not!
Is there an application or a method you used to determine the screen was crooked?
Click to expand...
Click to collapse
I just noticed if you use the web browser and scroll up and down you can see the scroll bar get closer/farther away from the screen edge
I had the crooked screen issue when I first got the 3D. I got the phone replaced under TEP, but I had to get 2 phones before I got a good one. They did not replace it on the spot because I didn't purchase the 3D from the Sprint store. I purchased it from a guy on CL. If I would have purchased it on my account it would have been much easier, but I got lucky and got a real nice southern chick on the phone. She credited my account $100 and then told me to replace it through Asurion. The 1st one they sent me was even worse as far as the crooked screen goes. The second one was perfect and have been happy ever since. When I took it into the Sprint store the employee looked at it and then compared it to his and said that he had never seen the problem before, but there was nothing he could do, because I hadn't bought the phone through them. I would take it to Sprint and see what they will do first.
Just find a good Sprint store. I happen to have a great store with great staff. They let me check out the new one before it was even activated to make sure the screen was straight. It was, so we made the swap. My original one (from release day) was hella crooked!
Mike
Related
Just called verizon because my eris' power button wasnt working, told me replacement would come thursday. Really hating this phone and how under performed its actually been. Anyone have a recent replacement? just want to know how good the quality is, my current is a replacement and this is the only problem ive had.
sometimes the replacements are like the extra phones they have. keyword SOMETIMES...so you may have gotten one of those but if you want to make sure your replacement is 100% like new just ask politely for a brand new phone for a replacement and you'll get one. at least that's how it worked with my family's phones in the past.
My girlfriend got a replacement last month after the trackball quit working. The phone is a high quality refurb. Not a single mark on it and it even has a cool light blueish teal trackball light. If I hadn't had such good luck with my original that still works perfect, I would try to find a reason to get a replacement.
P.S. Her phone was covered under warranty so it is a replacement from Verizon not asurion.
Sent from my ERIS ADR6200 using XDA Premium App
Man, I wish I were as lucky as you guys, after posting, I got my 2nd replacement since buying this phone. After activating it It was pretty much new. After a day I saw that the capacitive buttons only worked when you touched the spot right above the actual button, not a huge concern but it was annoying. Called them and they sent another one. This one was worse off, the bottom of the screen was actually seperating from the phone and the light from the capacitive was leaking through. Waiting for it to get worse to call.
Selling a fully rooted Droid Eris running CM7 port ROM for $90...interested PM me.
Hi guys,
New thing, i notice this on both i9100 phones (the one i sended back and the new one from today). There are like to almost same dimension parallel stains/distortions(?) on the bottom half of the screen and you can notice them only if is dark/semi-dark in the room and your phone is in front of a monitor/hdtv with a withe screen, in other conditions they can't be notice and from what i can tell they don't alter the image in any way. I will post a image from the first phone (the second one is almost the same) if you guys notice them or not, or you have a theory, please post.
Thanks.
Looks to me like a small manufacturing mark or defect in the polarising filter on the screen. I wouldn't be concerned with this, i doubt you'll ever get an LCD that doesn't have something like this.
the reason it is only showing up in front of a TV or screen is because the light coming off it is polarised. normally this shouldn't be visible, so the manufacturers aren't concerned
Somebody please correct me if i am wrong
No, i'm not concerned. I think is probably from the machine that holds the glass during production or assembly (because there are two i9100 with the same shape of the stains). I just wandered if other owners of i9100 notice the same thing with their phones, but from what i see nobody bothers...oh well, thanks anyway.
Well my phone doesn't have that. And phones I've had before haven't had that. If it doesn't bother you then that's fine...personally I'd be and would get a replacement.
These phones should be *perfect*
666fff said:
Well my phone doesn't have that. And phones I've had before haven't had that. If it doesn't bother you then that's fine...personally I'd be and would get a replacement.
These phones should be *perfect*
Click to expand...
Click to collapse
Ok sir, i will play this game, lets talk facts:
- This is my second phone after returning the first phone with the same problem and some package issue.
- The two phones come from the same online retailer but diffident distributors, this means is bigger than a batch problem.
- The problem is almost identical (two stains same shape), but visible only in one condition (mentioned above) and only from a very wide angle (btw if you tilt the phone in that light and angle the stains change color from darker to lighter).
- It doesn't affect in any way, shape or form the generated image, it can only be seen with the lcd off and in a fluorescent light.
- If you return for the second time the device, you have to wait for betwin 2-10 days (again) for the service department to come with a resolve and you risk to get a money back resolve, witch mean from 4-14 days to transfer your money in your bank account and after you start from the beginning with another retailer (all retailers have the same distributors).
With all above taken into account, honestly, what would you do?
*Hellover, let's play a game*
:0
I think you're very unlucky to get a replacement with the same problem. Like I said, mine has an absolutely perfect screen, and given the fact this is an expensive flagship handset, everybody should have a perfect screen. Even on cheap phones I've never seen the poor screen QC that I've seen on the GS2, it's a shame. But NEVER accept anything less than flawless. Imagine the blob gets bigger and distorts the image somehow? You will be angry!
Personally, it would be hassle waiting for a replacement or a refund etc, but I'd much rather have my money back or a flawless phone, than hold on to a clearly flawed one. It's bothered you enough to post up on XDA about it. Seriously man, just return it. Maybe get a cheap phone and wait til the Nexus Prime comes out...
666fff said:
*Hellover, let's play a game*
:0
I think you're very unlucky to get a replacement with the same problem. Like I said, mine has an absolutely perfect screen, and given the fact this is an expensive flagship handset, everybody should have a perfect screen. Even on cheap phones I've never seen the poor screen QC that I've seen on the GS2, it's a shame. But NEVER accept anything less than flawless. Imagine the blob gets bigger and distorts the image somehow? You will be angry!
Personally, it would be hassle waiting for a replacement or a refund etc, but I'd much rather have my money back or a flawless phone, than hold on to a clearly flawed one. It's bothered you enough to post up on XDA about it. Seriously man, just return it. Maybe get a cheap phone and wait til the Nexus Prime comes out...
Click to expand...
Click to collapse
GOD Damm it...man! Now i have to w8 for the "money back guarantee!!!"... i send it back because of YOU!....no man, thanks, you are right, i will settle for one with flawless everything. I attached a picture with the old one and the ex new one side by side.
I will change the retailer. lets hope third is a charm...
Later.
Well, third device, second retailer, same defect. I'm done, i didn't try the withe version but then again i don't like withe, so i will keep this one.
That sucks man. You could upgrade to galaxy nexus soon though!
I searched the forums first, but all I found were cracked screens and the like. for months, my rezound has exhibited an issue in the bottom right corner of the LCD (see pics). it hasn't grown/changed or affected use, but it definitely ain't right.
the rep I showed it to at the verizon store swears that I either dropped it or pressed with the might of a thousand hulks on that portion of the screen, which in turn damaged the LCD. I say nay, nay to both, but they still won't allow a warranty replacement.
it's in a hard case five 9s of the time (took it out for pictures) and I certainly never mashed so hard on the screen that it'd cause damage. any thoughts? thanks
shiftace said:
I searched the forums first, but all I found were cracked screens and the like. for months, my rezound has exhibited an issue in the bottom right corner of the LCD (see pics). it hasn't grown/changed or affected use, but it definitely ain't right.
the rep I showed it to at the verizon store swears that I either dropped it or pressed with the might of a thousand hulks on that portion of the screen, which in turn damaged the LCD. I say nay, nay to both, but they still won't allow a warranty replacement.
it's in a hard case five 9s of the time (took it out for pictures) and I certainly never mashed so hard on the screen that it'd cause damage. any thoughts? thanks
Click to expand...
Click to collapse
LOL for a second I thought your forum name was ****face.. Anyways back to the topic! I would honestly just call into customer care 800-922-0204 and tell them there's a defect with your display. They will make you do the stupid BS trouble shooting and pass you onto tier 2 tech. They will most likely even up giving you a warranty CLNR which you are most likely entitled to. As long as there is no physical damage/liquid damage it clearly is a manufacturer defect. As long as you're under warranty you should have no issues calling into Verizon. 9/10 times you will get nothing accomplished at a store unless its them making $$$$.
zetsumeikuro said:
LOL for a second I thought your forum name was ****face.. Anyways back to the topic! I would honestly just call into customer care 800-922-0204 and tell them there's a defect with your display. They will make you do the stupid BS trouble shooting and pass you onto tier 2 tech. They will most likely even up giving you a warranty CLNR which you are most likely entitled to. As long as there is no physical damage/liquid damage it clearly is a manufacturer defect. As long as you're under warranty you should have no issues calling into Verizon. 9/10 times you will get nothing accomplished at a store unless its them making $$$$.
Click to expand...
Click to collapse
yea, it's sposed to make everyone look twice. I was even turned away at the DMV when I tried to get it as a vanity plate
before heading to the store, I called phone support for a warranty replacement. when the phone rep got to the part about "if this is determined to not be a warranty issue, we gonna charge your ass" (paraphrased), I declined. I figured a store tech would glance at it, shrug, then replace it no problem and I wouldn't have to worry about paying. so much for that hope...
shiftace said:
yea, it's sposed to make everyone look twice. I was even turned away at the DMV when I tried to get it as a vanity place
before heading to the store, I called phone support for a warranty replacement. when the phone rep got to the part about "if this is determined to not be a warranty issue, we gonna charge your ass" (paraphrased), I declined. I figured a store tech would glance at it, shrug, then replace it no problem and I wouldn't have to worry about paying. so much for that hope...
Click to expand...
Click to collapse
I had the exact same issue on a replacement Verizon sent me about a month back. It was a purple looking smudge at the bottom of the screen. I called them right away and they sent me out another one.
shiftace said:
yea, it's sposed to make everyone look twice. I was even turned away at the DMV when I tried to get it as a vanity plate
before heading to the store, I called phone support for a warranty replacement. when the phone rep got to the part about "if this is determined to not be a warranty issue, we gonna charge your ass" (paraphrased), I declined. I figured a store tech would glance at it, shrug, then replace it no problem and I wouldn't have to worry about paying. so much for that hope...
Click to expand...
Click to collapse
That's part of their script the whole "if its deemed not to be a warranty issue blah blah blah". Your phone has a manufacturers defect and it should get replaced free of charge. Give them a call! Best vanity plate I saw to date was ShesMad I lol'd pretty damn hard.
the whole thing about having absolutely no recourse in the event that they charge for a replacement is worrisome, but I'm feelin more confident about it being a defect now. danke
No problem and good luck!
I have a similar smudge spot on my Rezound now. It happened after I crashed on my bike and landed on the phone in my pocket.
It seems to happen with excessive pressure on the screen. The same thing happened to my Asus Transformer too, which is usually put in my backpack and has a lot of things pressing up against it quite often. Not much can be done except replace the screen, or the phone.
Hey guys, so it seems I have a near perfect HTC One, where I even don't have that gap at the top, but I do however have on the left side near the top left corner a small manufacturing defect that leaves about 2-3mm of the LCD edging out a bit making it feel as if brushing against a sharp ruler on that spot. I rarely have my hand there to really feel that defect through natural use of the phone and certainly not visible unless specifically looking for the LCD edge line very very closely, my concern is if I go in and swap the phone that the swapped phone will have other things wrong with it.
Should I bother replacing? I have no experience replacing/exchanging the same exact phone for a better build quality so this is why I ask.
It's a roll of the dice..
My original pre-order was almost mint but had a similar / minor flaw. I called AT&T and they sent me a replacement..
The replacement they sent had a more brown'ish looking screen and the backlit buttons were very dim. It also had a small gap on the top.
I kept the original and sent back the replacement that had just arrived.
I then went to an AT&T store and the replacement he brought out had some flaw where the backlit buttons would only turn on if it was pitch dark. I refused that replacement and still have my original pre-order One.
If you have one that's close to mint and it only has a minor flaw, I'd keep it..
My .02
raqball said:
It's a roll of the dice..
My original pre-order was almost mint but had a similar / minor flaw. I called AT&T and they sent me a replacement..
The replacement they sent had a more brown'ish looking screen and the backlit buttons were very dim. It also had a small gap on the top.
I kept the original and sent back the replacement that had just arrived.
I then went to an AT&T store and the replacement he brought out had some flaw where the backlit buttons would only turn on if it was pitch dark. I refused that replacement and still have my original pre-order One.
If you have one that's close to mint and it only has a minor flaw, I'd keep it..
My .02
Click to expand...
Click to collapse
By your descriptions this phone's QC sounds like a piece of ****.
akira02rex said:
By your descriptions this phone's QC sounds like a piece of ****.
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Click to collapse
I don't think it's any secret that HTC has a few QC problems to correct..
The normal user would probably never notice to be honest. We are the 1% that are hardcore users and notice everything.
Most people open the box, turn it on, and don't even arrange their icons never mind tinker..
None of the 3 I had were serious flaws that a normal user would even notice..
raqball said:
I don't think it's any secret that HTC has a few QC problems to correct..
The normal user would probably never notice to be honest. We are the 1% that are hardcore users and notice everything.
Most people open the box, turn it on, and don't even arrange their icons never mind tinker..
None of the 3 I had were serious flaws that a normal user would even notice..
Click to expand...
Click to collapse
I don't think their parts are manufactured to a tolerance small enough. It should be down to about 0.001" instead of around 0.003".
raqball said:
I don't think it's any secret that HTC has a few QC problems to correct..
The normal user would probably never notice to be honest. We are the 1% that are hardcore users and notice everything.
Most people open the box, turn it on, and don't even arrange their icons never mind tinker..
None of the 3 I had were serious flaws that a normal user would even notice..
Click to expand...
Click to collapse
True.
akira02rex said:
By your descriptions this phone's QC sounds like a piece of ****.
Click to expand...
Click to collapse
It was the same with the One X unfortunately.
Sent from my HTC One using XDA Premium HD app
raqball said:
It's a roll of the dice..
My original pre-order was almost mint but had a similar / minor flaw. I called AT&T and they sent me a replacement..
The replacement they sent had a more brown'ish looking screen and the backlit buttons were very dim. It also had a small gap on the top.
I kept the original and sent back the replacement that had just arrived.
I then went to an AT&T store and the replacement he brought out had some flaw where the backlit buttons would only turn on if it was pitch dark. I refused that replacement and still have my original pre-order One.
If you have one that's close to mint and it only has a minor flaw, I'd keep it..
My .02
Click to expand...
Click to collapse
Thanks for sharing your experience, definitely going to stick with this one then considering the hassle and very low probability of finding that "perfect" One.
Also, I want to clarify that the phone is absolutely stunning every time I pick it up and am impressed and excited by it just as I was when watching videos or reviews for it before its release while waiting for my preorder. I've had it since the 18th and certainly not bored with it, which goes to show for something I think. These minor QC issues aren't even noticed by the larger majority, as said in previous post.
Thanks guys/gals, my nerves are calmed about exchanging it
So, I received my HTC One M9 and activated it April 1st. There seemed to be nothing out of the ordinary. However, I just noticed that there seems to be a small crack under the screen. This is a crack that is not on top of the screen but underneath the main screen. You only see it when the phone has a dark screen and when the right angle of light hits it.
Now, I haven't dropped, banged, stomped, hit, bumped, squeezed, etc. my phone. I have used it just the exact same as I used any other HTC phone I have had (EVO 3D, EVO, EVO LTE, and M7). None of them have had this issue. I was reading some other forums and they think it could have something to do with overheating of the phone causing the internals to flex and crack the digital display or they thought it could be from pressure.
My questions are these. First, does anyone else have this problem? The crack is almost not noticeable unless under the certain light conditions. That is why I think it might have been there the whole time and I just didn't notice it. Second, do you think that is why HTC came out with the Uh-Oh program? They realized that there was some issue where the phones could crack internally from normal use and didn't know how to fix it? So, in a brilliant marketing/damage control, they unveiled the Uh-Oh program in an attempt to right what they found to be wrong?
Also, the two other forums which seem to apply are the following. The first is the one with the S4 users who noticed a crack under the screen. The second is the more interesting one and as I type this I think this is what happened to my phone. I noticed an oily substance that was in the middle of my clear case. I thought I spilled something on it and just didn't notice to clean it up. Now I realize that probably came from inside the phone. I have no idea what happened but I know it was from nothing I did. Just curious if anyone else experienced this. I'll submit photos once I can take a picture at a good angle.
http://forum.xda-developers.com/showthread.php?t=2454092
http://forum.xda-developers.com/showthread.php?t=439410
bpdamas said:
So, I received my HTC One M9 and activated it April 1st. There seemed to be nothing out of the ordinary. However, I just noticed that there seems to be a small crack under the screen. This is a crack that is not on top of the screen but underneath the main screen. You only see it when the phone has a dark screen and when the right angle of light hits it.
Now, I haven't dropped, banged, stomped, hit, bumped, squeezed, etc. my phone. I have used it just the exact same as I used any other HTC phone I have had (EVO 3D, EVO, EVO LTE, and M7). None of them have had this issue. I was reading some other forums and they think it could have something to do with overheating of the phone causing the internals to flex and crack the digital display or they thought it could be from pressure.
My questions are these. First, does anyone else have this problem? The crack is almost not noticeable unless under the certain light conditions. That is why I think it might have been there the whole time and I just didn't notice it. Second, do you think that is why HTC came out with the Uh-Oh program? They realized that there was some issue where the phones could crack internally from normal use and didn't know how to fix it? So, in a brilliant marketing/damage control, they unveiled the Uh-Oh program in an attempt to right what they found to be wrong?
Also, the two other forums which seem to apply are the following. The first is the one with the S4 users who noticed a crack under the screen. The second is the more interesting one and as I type this I think this is what happened to my phone. I noticed an oily substance that was in the middle of my clear case. I thought I spilled something on it and just didn't notice to clean it up. Now I realize that probably came from inside the phone. I have no idea what happened but I know it was from nothing I did. Just curious if anyone else experienced this. I'll submit photos once I can take a picture at a good angle.
http://forum.xda-developers.com/showthread.php?t=2454092
http://forum.xda-developers.com/showthread.php?t=439410
Click to expand...
Click to collapse
Here are some photos of the crack. Again, this is under the screen. The third image is a copy of the second but with the crack outlined since it is hard to see. Does anyone else have this?
I doubt they created the replacement program for this. I doubt heat would make a crack like that (not on the edge).
It may be just a scratch or contamination underneath and not a crack.
I'd be curious what it looks like with a screen protector on it (glass or plastic).
If the phone is working good, and it's not a "growing crack", and you can only see it when off, I'd tend to leave it and save your replacement claim for a more serious injury.
I don't see anything like that on mine.
mswlogo said:
I doubt they created the replacement program for this. I doubt heat would make a crack like that (not on the edge).
It may be just a scratch or contamination underneath and not a crack.
I'd be curious what it looks like with a screen protector on it (glass or plastic).
If the phone is working good, and it's not a "growing crack", and you can only see it when off, I'd tend to leave it and save your replacement claim for a more serious injury.
I don't see anything like that on mine.
Click to expand...
Click to collapse
I agree i doubt ut oh was created for this reason. They had a very similar program with the m8 that was for 6 months im sure they just made the program even better to try to compete since phones are just starting to plateau.
mswlogo said:
I doubt they created the replacement program for this. I doubt heat would make a crack like that (not on the edge).
It may be just a scratch or contamination underneath and not a crack.
I'd be curious what it looks like with a screen protector on it (glass or plastic).
If the phone is working good, and it's not a "growing crack", and you can only see it when off, I'd tend to leave it and save your replacement claim for a more serious injury.
I don't see anything like that on mine.
Click to expand...
Click to collapse
Just curious, what would seeing it with a screen protector do? I am going to probably wait to send it in but either way, I don't think it is my fault. It's great they will replace it under their Uh-Oh program but it makes me feel like I am paying $100 for their mistake. If this wasn't there, I could get $100 toward my next phone.
bpdamas said:
Just curious, what would seeing it with a screen protector do? I am going to probably wait to send it in but either way, I don't think it is my fault. It's great they will replace it under their Uh-Oh program but it makes me feel like I am paying $100 for their mistake. If this wasn't there, I could get $100 toward my next phone.
Click to expand...
Click to collapse
You're talking about the $100 that wasn't there to begin with? I don't remember HTC giving me a $100 check when I bought the phone. You're not paying for anything because nothing is coming out of your own pocket. At least they give you a replacement without having to sign up for some TEP or whatever Sprint offers these days.
dafluke24 said:
You're talking about the $100 that wasn't there to begin with? I don't remember HTC giving me a $100 check when I bought the phone. You're not paying for anything because nothing is coming out of your own pocket. At least they give you a replacement without having to sign up for some TEP or whatever Sprint offers these days.
Click to expand...
Click to collapse
That is the $100 I am talking about. I guess I am worrying about the future. I will be out $100 if I buy another HTC phone. Since it doesn't seem like that big of a deal to you, I will gladly accept $100 from you if I buy another HTC phone and need to send this one in under the Uh-Oh program. If I can't count on your donation, I will be out the $100 in the future due to an issue that is not my fault. That is simply my point.
bpdamas said:
That is the $100 I am talking about. I guess I am worrying about the future. I will be out $100 if I buy another HTC phone. Since it doesn't seem like that big of a deal to you, I will gladly accept $100 from you if I buy another HTC phone and need to send this one in under the Uh-Oh program. If I can't count on your donation, I will be out the $100 in the future due to an issue that is not my fault. That is simply my point.
Click to expand...
Click to collapse
Again, it's $100 that neither of us actually have from HTC. My point was that even if you didn't claim it under the uh oh program, there's no guarantee you won't need to use it the entire year. Anything can happen. Why worry about the future now?
Have you tried contacting HTC to see if it's a manufacturer's defect? I'm fairly certain defects would be covered under their warranty and you won't have to claim it under the uh oh program.
dafluke24 said:
Again, it's $100 that neither of us actually have from HTC. My point was that even if you didn't claim it under the uh oh program, there's no guarantee you won't need to use it the entire year. Anything can happen. Why worry about the future now?
Have you tried contacting HTC to see if it's a manufacturer's defect? I'm fairly certain defects would be covered under their warranty and you won't have to claim it under the uh oh program.
Click to expand...
Click to collapse
If things happening now affect my future, then I worry about it and figure out what to do.
I actually did contact HTC and they are willing to take it back to verify if it was a manufacturer defect or not. They have a program where they ship you a replacement phone and then you ship them back your broken phone with a prepaid label. However, under that program you are automatically required to file it under the Uh-Oh program and there is no going back. They gave me the option just to send it to them and a level 2 tech was going to track it and give me the option to get the phone back if it was going to be an Uh-Oh claim. I was told they would send a shipping label but haven't received an email back with the label. I plan to call them again to confirm I will get a shipping label but haven't had the time yet.
Thanks for your thoughts. Not sure how this will play out but I will be reaching out to you if I buy a new HTC phone when it comes out. :laugh: (Hopefully my sarcasm comes out in my posts).
bpdamas said:
If things happening now affect my future, then I worry about it and figure out what to do.
I actually did contact HTC and they are willing to take it back to verify if it was a manufacturer defect or not. They have a program where they ship you a replacement phone and then you ship them back your broken phone with a prepaid label. However, under that program you are automatically required to file it under the Uh-Oh program and there is no going back. They gave me the option just to send it to them and a level 2 tech was going to track it and give me the option to get the phone back if it was going to be an Uh-Oh claim. I was told they would send a shipping label but haven't received an email back with the label. I plan to call them again to confirm I will get a shipping label but haven't had the time yet.
Thanks for your thoughts. Not sure how this will play out but I will be reaching out to you if I buy a new HTC phone when it comes out. [emoji23] (Hopefully my sarcasm comes out in my posts).
Click to expand...
Click to collapse
No worries. I'll start a gofundme account in your honor lol
Keep us posted on what happens. I don't see how this would be an Uh oh claim if you didn't do the Uh oh. Guess I better go read the fine print again.
dafluke24 said:
No worries. I'll start a gofundme account in your honor lol
....
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Click to collapse
Cha-Ching!!!!!
I think the Uh-Oh Protection is very clever. Let's say, in a year, you've never had an issue that the heavy duty aluminum and thick glass can't handle. Now the HTC One M10, (or MX, as I think it's going to be called because of marketing) just hit the market at the same time as the Galaxy S7, the LG G5, and the Xperia Z-WhoGivesADamn and you're trying to decide which you want.
But wait! $100 off? Well gee. That's hard to pass up!
Alternately, fine print time...
HTC drops the "One" line. You go to a store to use your $100.... And they point out that the exact text is "If you don't need a replacement, we'll give you $100 toward the purchase of your next HTC ONE" .... But there is no more HTC One. Unless you want another m9.