Touchscreen issues suggestion on repair? - HTC EVO 3D

Ok here is the issue. Ive had my Evo 3d Since release, yes its rooted and all the good stuff. But recently i started getting issues with everything from the lock screen ring not responding always to even ghosting of the touch screen. Basically things being selected when im not even touching it. Or when I try to text it wont always select the letters I chose or even numbers when trying to dial a number. I can reset it and it works some but then fails again. From my looking online this is a Touch screen and digitizer issue most likely. Anyone ever have any issues like this or hear of them? Im thinking of just buying a touchscreen and digitizer assembly and replacing it as I would prefer to keep my root (im rooted Via Revolution with 1.40)
Any tips or thoughts would be greatly appreciated. Thanks!! Also any suggestions on where the best place to get the parts for it would be?

constevens said:
Ok here is the issue. Ive had my Evo 3d Since release, yes its rooted and all the good stuff. But recently i started getting issues with everything from the lock screen ring not responding always to even ghosting of the touch screen. Basically things being selected when im not even touching it. Or when I try to text it wont always select the letters I chose or even numbers when trying to dial a number. I can reset it and it works some but then fails again. From my looking online this is a Touch screen and digitizer issue most likely. Anyone ever have any issues like this or hear of them? Im thinking of just buying a touchscreen and digitizer assembly and replacing it as I would prefer to keep my root (im rooted Via Revolution with 1.40)
Any tips or thoughts would be greatly appreciated. Thanks!! Also any suggestions on where the best place to get the parts for it would be?
Click to expand...
Click to collapse
Hi there, sorry to hear about your issue. I think the appropriate action will be dependent on your level of confidence and technical expertise. You can get the glass with the digitizer film for fairly cheap, but the removal and installation is tricky because it is stuck on via adhesive. If you think you can do that, Amazon, Ebay, or I can sell you one for a fair price. The other option is to get the glass, digitizer, LCD, and housing in one piece, you just swap your motherboard into it, and the part of the housing from your phone that has the serial numbers and what not on it. That would run you about 50 on Ebay. Maybe less, maybe slightly more. It is the far easier option technically speaking.

I had a digitizer problem on my EvO 3D and the Sprint store replaced it at the store for free.
But, after the change, Although the digitizer was better it too had the same problem in a smaller area of the screen.
So, it could be the screen and I happen to get two bad screens or it could be a problem with the phone itself.
Download from the market
Draw- Its great for seeing screen problems
Touch Test- It will show you where on the screen that has problem with multiple touch issues.

Thanks for the replies. I think I will get the glass, digitizer, LCD, and housing in one piece. I have plenty of skill as I work with small electronics and stuff like this for a living. BUT It just makes sense to replace them in one shot JUST IN CASE its the screen or the digitizer...
Sad Panda do you sell the glass, digitizer, LCD, and housing in one piece?
Or if anyone has a link to one from a reputable seller id be interested. Thanks!!!

Its the screen.I'm having the same issue right now.Took it to Sprint they didn't have any screens so they sent me a new phone..

constevens said:
Thanks for the replies. I think I will get the glass, digitizer, LCD, and housing in one piece. I have plenty of skill as I work with small electronics and stuff like this for a living. BUT It just makes sense to replace them in one shot JUST IN CASE its the screen or the digitizer...
Sad Panda do you sell the glass, digitizer, LCD, and housing in one piece?
Or if anyone has a link to one from a reputable seller id be interested. Thanks!!!
Click to expand...
Click to collapse
Unfortunately I don't. There is a guy I bought from that was pleasant to deal with on Ebay. If you are looking for a referral from one of us, which I can understand I will get in touch with him for you. The great thing about the option you chose is you can make all the visible parts of your phone look brand new again. I got one from him at auction for 49, I have even seen them cheaper. Ebay is a good place where you can deal with an American rather than worry about international shipping. Let me know if you want the referral.

Lol I also suggest cleaning the screen. Especially if you have a case thapt overlaps a bit. Whenever I've had a similar issue this was it.
Sent from my PG8610000 using xda premium

Sad Panda said:
Unfortunately I don't. There is a guy I bought from that was pleasant to deal with on Ebay. If you are looking for a referral from one of us, which I can understand I will get in touch with him for you. The great thing about the option you chose is you can make all the visible parts of your phone look brand new again. I got one from him at auction for 49, I have even seen them cheaper. Ebay is a good place where you can deal with an American rather than worry about international shipping. Let me know if you want the referral.
Click to expand...
Click to collapse
Yes i am looking for a referral from someone. if you could get in touch with him for me that would be awesome!!
Really have to get this thing fixed Asap. i pretty well live on it and its driving me absolutely mad...
Thanks a ton Sad Panda!!

bmtdan said:
Lol I also suggest cleaning the screen. Especially if you have a case thapt overlaps a bit. Whenever I've had a similar issue this was it.
Sent from my PG8610000 using xda premium
Click to expand...
Click to collapse
First thing I did was clean it. Still no good. Hell I can just sit it on the counter and watch it start doing its own thing. Or if I text it starts going berserk same with selecting phone numbers. Its got its own mind sometimes. Everything says its the screen assembly.

I had the same problem and the sprint tech replaced the digitizer/screen. It did not fix the problem. They replaced my phone on the spot with a gol' darned 1.50 version.

Rob the plumber said:
I had the same problem and the sprint tech replaced the digitizer/screen. It did not fix the problem. They replaced my phone on the spot with a gol' darned 1.50 version.
Click to expand...
Click to collapse
Sounds fishy. I suppose it is conceivable that you got unlucky and the port that connects the digitizer to the motherboard went bad, or maybe even something physically wrong in the bios region, but it does make you wonder if the tech only said he changed the screen and digitizer. Did you get that vibe rob?

Related

bought a faulty g1

tight well...
I bought a white G1 that has been run over... ive seen videos and images of this device working perfectly the keyboard is fine and the touch screen is fine.
However the glass is cracked badly (can still see everything on screen) and also there is no signal on the device, im guessing its the antenna?
So my questions are, how much do you think it would cost to repair? and also where in the UK can i get it done? any sites? or should i take it into a shop, if so what one? or should i buy the parts and do it myself?
Considering the cheapest screen goes for around 60 dollars in Hong Kong and is not even an OEM screen, I saw you will be in for atleast 100 dollars. I believe to repair is around 150 dollars at the cheapest. Don't quote me on it though, I just saw that somewhere else.
It's it's only the glass that's cracked though. Ok so about 100 quid for the glass and repair. How much for the antenna?
Thanks for the reply
BUMP!
come on hehe
welshboy09 said:
It's it's only the glass that's cracked though. Ok so about 100 quid for the glass and repair. How much for the antenna?
Thanks for the reply
Click to expand...
Click to collapse
It's going to depend on what happens when it's opened up. It could be a few things. The antenna itself is most likely not the cause but rather the connections. It could be a bad solder or even a cracked board.
Just eBay it and get yourself a Sapphire or the Samsung when it comes out. Both superior to the Dream at this point.
well, im going to open it and check the connections, haven't received the phone as of yet. So im hoping its just a connection problem. Then ill fix the screen and e-bay it if the sapphire is better. What samsung? problem is, theil be couple hundred £ lol
maxawesome said:
Just eBay it and get yourself a Sapphire or the Samsung when it comes out. Both superior to the Dream at this point.
Click to expand...
Click to collapse
Just your opinion. Neither of those phones have a hard keyboard.
the htc magic (sapphire) is basically the same as the dream but with an on-screen keyboard... and with a new firmware update i can get the best of both worlds with an on-screen keyboard and a slide out one. which is exactly what ive been looking for!
So yeah, back on topic, anyone know where i can get a replacement glass for the screen (or whatever i need, its only the glass that's broken, touch screen and image is perfect) and also there is no signal on the phone, so im guessing it could be the antenna, but im not sure yet. I definitely need the glass replaced on the screen though
bump...
Please people
BUMP......................
bump. again
bump for welshboy.
xdavidn88 said:
bump for welshboy.
Click to expand...
Click to collapse
Why bump for him, if he just had looked over the Dream sub forums he would have seen this thread in the general Dream section.
With that knowledge searching becomes a lot easier
sorry, dont mean to sound rude, but i have seen this thread and i have bought a digitizer for the screen, should arrive tomorrow. My problem is the fact that i have no signal and the GPS does not work, so i dont know if it is a problem with the antenna's or wether its something else... How could i test them? without buying another g1. I dont want to commit to buying a new antenna only to find out that it was actually a problem with the main board or something. And ebfore anyone says anything both the antenna cables are connected on BOTH sides.

scratches on the screen?

How does one go about removing them? I've done a google and XDA-Forums search and found that there are numerous answers all seemingly discounted by any number of people:
toothpaste, no good for capacitive screens
Displex sure, THEY say it's good for the TP2, but so many people say not
So, anyone have any ideas.
And, yes, I know, screenguards are great and the holy grail. I don't have one. So, please, I know I am asking for a cause that I probably could have prevented, but every time I put a screenguard on my device, it was much too mushy and I tried a lot of them.
Thanks in advance.
I would also like to know how to remove the scratches on the screen. The screen guards make the touch screen less sensative. Theres got to be some type of wax or something.
I've used the screen guard that came with my TP2 since day one. My screen is still pretty darn sensitive....
I have skinomi on my tp2 and although it takes alot of patience to put it works flawlessly...ive tried scratching it with keys and the thing just wont scratch!! its awesome..its a bit on the expensive side if you get the entire skin for the phone like i did but its worth the money in my opinion.
go to skinomi.com
I guess T-Cut might work, i used it on my dads samsung and it cleared up the screen some.
When i was a kid we used to wear swatch watches which always got scratched up, we used to use Duraglit made by Brasso which is a metal polish wadding...kinda like cotton wool with a light abrasive in it, which worked wonders!
Something with very light abrasive properties(like toothpaste) should do it but watch out for any solvents and chemicals in the product that may react with or even MELT the plastic!!!!!
most things like T-Cut scratch remover just take a lot of time and patience.
I anything works for you re-post and let us know!
Actually Displex tells you not to use its product on resistive touch-screens.
Anyway, I just ordered iDrops about a week ago and have been trying it for the last day with no results, at all. I've tried variable amounts of pressure, dozens of applications as the instructions say and I've only hurt my phone. All it does it put a strange texture on your phone that makes it grainy and more susceptible to scratches. Even my stylus scratches the phone, now! I had to use a wet cloth to get the graininess away.
My recommendation is not to bother with iDrops. It seems to not work for the TP2.
Hmm, its just an idea but I've been repairing my windscreen today using special resin that cures in direct sunlight. I must say it works pretty well, it's hard to notice the repair. I would try t-cut or other mild abbrasive to get rid of light scratches and fill really bad ones with that resin. Next comes a good screen protector to hide any imperfections.
thanks, but WHAT website
spammmer said:
if your touch screen is very scratch or broken, you can just buy the new touch screen and then replace it, it is easy to do. I also has instruction. you can visit my website.
thanks
Click to expand...
Click to collapse
I see your post, yet, I have no idea what website to which you refer. Nevermind, didn't realize it was in your header.
Why do you not send instructions with the order? IF you're selling replacement parts why then must a customer have to contact you for replacement instructions?
He is just advertising himself. Just find the best price on buy it, you can find the HTC service manual on google.
Not disputing that fact
petard said:
He is just advertising himself. Just find the best price on buy it, you can find the HTC service manual on google.
Click to expand...
Click to collapse
Just questioning that if they sell the parts, why must the instructions be emailed separately?
Bumping because I need the same thing resolved...
Questions:
1) Anyone know a good, semi-reputable site to replace the front screen.
2) Is the front plastic considered part of the LCD Screen, or do they come apart separate? (The scratch on my phone is purely on the outer-most section of the screen, with no damage to the image display) -- I ask as some phones i've seen have an "LCD Display" followed by a "Cover Screen")
3) Regardless of #2's answer, what am I looking to buy (The technical/semi-technical name)? Closest I've seen is LCD Digitizer, but I'm not sure if i need that component or the LCD Screen.... cover.... portion..
Unfortunately the part i saw was $124, and I happen to have insurance on the phone if it does indeed get that expensive, but I just hope the parts are separate ;-)
Thanks,
-Lee
BBM-Lee said:
Bumping because I need the same thing resolved...
Questions:
1) Anyone know a good, semi-reputable site to replace the front screen.
2) Is the front plastic considered part of the LCD Screen, or do they come apart separate? (The scratch on my phone is purely on the outer-most section of the screen, with no damage to the image display) -- I ask as some phones i've seen have an "LCD Display" followed by a "Cover Screen")
3) Regardless of #2's answer, what am I looking to buy (The technical/semi-technical name)? Closest I've seen is LCD Digitizer, but I'm not sure if i need that component or the LCD Screen.... cover.... portion..
Unfortunately the part i saw was $124, and I happen to have insurance on the phone if it does indeed get that expensive, but I just hope the parts are separate ;-)
Thanks,
-Lee
Click to expand...
Click to collapse
I am nearly positive you do not need to replace the LCD. You only need a new digitizer (that is the name of the layer that recognizes touch) which you can find for around $25 online!
petard said:
I am nearly positive you do not need to replace the LCD. You only need a new digitizer (that is the name of the layer that recognizes touch) which you can find for around $25 online!
Click to expand...
Click to collapse
Correct me if I'm wrong but changing this digitizer would void warranty if I were to change it myself ? ?
Go to At&t and see if they will replace it for you if you buy the digitizer. If not ask At&t or find a reputable place that does, ive seen for around $50 which was suggested to me by at&t. It's worth the money trust me! When I had my old LG Incite, I tried replacing the digitizer because my screen was scratched and ended up breaking the lock and camera buttons as well as the touch screen. Since then every phone i've had gets a case and screen protector from the day I lay eyes on it. If the case and screen protector are their after I get my phone I wont use it till their on. Scratches just annoy me but I guess i'm just odd lol.

[Q] DIY Digitizer Replacement?

Dropped my phone today and the glass is cracked. Other than the fact that there are superficial cracks, the display and touch screen functionality seem to still be perfect. I have a few questions on how to proceed:
1) From what I can see, the crack is in the DIGITIZER and not the SCREEN although it was my first instinct to call it the "screen." Is this correct?
2) I see a bunch of people on eBay and other sites selling replacement kits that come with the digitizer, tools, and adhesive. There is no way for me to tell if the digitizer is a cheap aftermarket product, or a genuine OEM replacement. Should I care, or will it work just as good as the original either way?
3) I see the DIY thread on how to replace the SCREEN, but could not find one specifically for the digitizer. If I follow the screen DIY, will I get sufficient access to the digitizer, to the point where all I have left to do is unplug and replace, or is there anything else I need to do?
4) If I do this myself, is there a chance that the touch screen functionality will not be as good as it was originally?
I have extensive experience in fixing many different types of electronic and mechanical devices, but have never worked on phones before.
Make us one
If you don't have an Evo3d well you don't have an Evo3d
What I have heard on the evo4g is that the digitizer and lcd are glued together. It is enough of a pain in the ass to seperate them without damaging the lcd itself to be worth buying a lcd/digitizer that is already together and replacing the whole thing.
Now I said evo 4G. I would assume it is the exact same issue for the 3D.
Sent from my EVO 3D on the now or later network
mcmikecruz1 said:
Make us one
If you don't have an Evo3d well you don't have an Evo3d
Click to expand...
Click to collapse
I don't get it...
sand1303 said:
What I have heard on the evo4g is that the digitizer and lcd are glued together. It is enough of a pain in the ass to seperate them without damaging the lcd itself to be worth buying a lcd/digitizer that is already together and replacing the whole thing.
Now I said evo 4G. I would assume it is the exact same issue for the 3D.
Sent from my EVO 3D on the now or later network
Click to expand...
Click to collapse
From what I've gathered, it is glued together and they sell the adhesive. I don't feel like separating them and possibly doing a bad job of putting them back together. I've done that before with taillights (which didn't go too well) and I can't imagine doing it on a phone. Thanks for the input...I could only find 2 complete screen/digitizer combo for sale on eBay. Anyone know of a better source?
nightcrawler7188 said:
From what I've gathered, it is glued together and they sell the adhesive. I don't feel like separating them and possibly doing a bad job of putting them back together. I've done that before with taillights (which didn't go too well) and I can't imagine doing it on a phone. Thanks for the input...I could only find 2 complete screen/digitizer combo for sale on eBay. Anyone know of a better source?
Click to expand...
Click to collapse
Don't even jack with it. My girl had some scratches on her screen and she bought the new plastic piece. Lets just say the 3D is now in the garbage.
jhuff83 said:
Don't even jack with it. My girl had some scratches on her screen and she bought the new plastic piece. Lets just say the 3D is now in the garbage.
Click to expand...
Click to collapse
Yea I'd be really ****ty if that happened to me, especially considering the even the 3d still looks perfect behind the scratches...I guess I'm going to just buy the replacement screen+digitizer combo and do it myself...if I buy them already assembled it should be plug and play from what I have read.

Cracked Screen Replacement Recommendation

Today, the screen of my beloved lte shattered. If it just looks like broken glass on the top of the lcd and the touch screen is functioning, what is the exact part that I need to replace called?
Has anyone replaced their screen in a local shop in Orange County, CA before that can recommend a place?
How about reputable members here or online vendor?
How much would something like this cost?
Ph33zy said:
Today, the screen of my beloved lte shattered. If it just looks like broken glass on the top of the lcd and the touch screen is functioning, what is the exact part that I need to replace called?
Has anyone replaced their screen in a local shop in Orange County, CA before that can recommend a place?
How about reputable members here or online vendor?
How much would something like this cost?
Click to expand...
Click to collapse
I have seen a few people recommend this place
http://www.etradesupply.com/htc/android-models/htc-evo-4g-lte.html
Ph33zy said:
Today, the screen of my beloved lte shattered. If it just looks like broken glass on the top of the lcd and the touch screen is functioning, what is the exact part that I need to replace called?
Has anyone replaced their screen in a local shop in Orange County, CA before that can recommend a place?
How about reputable members here or online vendor?
How much would something like this cost?
Click to expand...
Click to collapse
The glass/digitizer and LCD come as one piece, you can separate it wil a bit of patience. Just something to keep in mind
om4 said:
The glass/digitizer and LCD come as one piece, you can separate it wil a bit of patience. Just something to keep in mind
Click to expand...
Click to collapse
I don't think I trust myself to install the replacement myself. Tried it once on my og EVO and it was a total failure!
Ph33zy said:
I don't think I trust myself to install the replacement myself. Tried it once on my og EVO and it was a total failure!
Click to expand...
Click to collapse
Buy the parts and take it to a Sprint repair store
bigdaddy619 said:
Buy the parts and take it to a Sprint repair store
Click to expand...
Click to collapse
Called my sprint store and they said they won't touch any cracked screen. Didn't offer to buy the replacement part though. Maybe I can try asking them again. Did you guys install the screen yourself?
Ph33zy said:
Called my sprint store and they said they won't touch any cracked screen. Didn't offer to buy the replacement part though. Maybe I can try asking them again. Did you guys install the screen yourself?
Click to expand...
Click to collapse
Knock on wood I have never crack any screens as of yet... Might have just jinxed myself hahaha try searching youtube you can find anything there
Replacing it isn't difficult. Read around. There's been a few threads here where people have discussed it.
Sent from my EVO
Damn I just watched the YouTube video on how to replace the screen and the part with the heat gun looks pretty hard. That's actually the part that I messed up on my og evo as well.
I might just bite the bullet and but a new lte on Craigslist. Was thinking about trying an S3 but they are so expensive compared to our LTE...
bigdaddy619 said:
I have seen a few people recommend this place
http://www.etradesupply.com/htc/android-models/htc-evo-4g-lte.html
Click to expand...
Click to collapse
I replaced my cracked screen with the etradesupply digitizer + LCD, and it's not the same. I mean it works, but it's...different. Touch recognition seems a little wonky, have a few stuck pixels, the glass doesn't have an oleophobic treatment, and I'm starting to get dust under my screen. Like, a lot of dust.*
If I had to do it again, I'd just have HTC repair it. Of course, it takes 10 days and they wipe your phone, but at least it's fixed properly.
*I had a local shop do the work for me. It's possible some of these issues are from the installation and not the screen itself.
muffinhunter said:
I replaced my cracked screen with the etradesupply digitizer + LCD, and it's not the same. I mean it works, but it's...different. Touch recognition seems a little wonky, have a few stuck pixels, the glass doesn't have an oleophobic treatment, and I'm starting to get dust under my screen. Like, a lot of dust.*
If I had to do it again, I'd just have HTC repair it. Of course, it takes 10 days and they wipe your phone, but at least it's fixed properly.
*I had a local shop do the work for me. It's possible some of these issues are from the installation and not the screen itself.
Click to expand...
Click to collapse
Do you know how much HTC charges?
Ph33zy said:
Do you know how much HTC charges?
Click to expand...
Click to collapse
No, I would've had to have sent them my phone first for "evaluation."

[Q] Cracked Screen..

So on my way from the car to the train station this morning, I managed to drop my phone on the ground.. I've dropped it a couple of times before, and nothing had ever happened.. but this time as soon as I dropped it I knew I wasn't getting that lucky this time. Maybe its the freezing temperatures, I don't know.. but my screen now has massive spiderwebbing in two of the corners, and cracks running all over the screen. The last day to do returns for the holidays (which is when I bought it) was January 15. I also didn't get insurance.. am I screwed? :/
I have seen operable cracked screen DNA's go for about $300-400 on eBay. In the long run you could do that and then buy one second hand without a cracked screen for about $450-$500, so in reality a $100 screen replacement
You could also have a shot yourself here. The internals don't look very hard to be honest
You can get some ideas here also
Contact a HTC repair centre first and maybe it works out cheaper?
Good luck
uppon2 said:
I have seen operable cracked screen DNA's go for about $300-400 on eBay. In the long run you could do that and then buy one second hand without a cracked screen for about $450-$500, so in reality a $100 screen replacement
You could also have a shot yourself here. The internals don't look very hard to be honest
You can get some ideas here also
Contact a HTC repair centre first and maybe it works out cheaper?
Good luck
Click to expand...
Click to collapse
Thanks for the information! I'm not sure how much I trust myself taking apart my phone, but I may not have another choice. HTC RMA is asking $220, and it would take 7-10 business days (not including shipping).. I may potentially buy the screen shown in your link and try to do it myself. Although it says "Digitizer Touch Screen", it would only be the glass I'd be replacing, correct? The capacitive layer is still working perfectly fine, so I don't want to mess with that..
xShin said:
Thanks for the information! I'm not sure how much I trust myself taking apart my phone, but I may not have another choice. HTC RMA is asking $220, and it would take 7-10 business days (not including shipping).. I may potentially buy the screen shown in your link and try to do it myself. Although it says "Digitizer Touch Screen", it would only be the glass I'd be replacing, correct? The capacitive layer is still working perfectly fine, so I don't want to mess with that..
Click to expand...
Click to collapse
It would be the entire assembly you're replacing, it all comes as one unit rather than the glass and digitizer separately. From what I've seen from the pictures of the disassembled DNA, it doesn't LOOK as though it would be terribly difficult.
DevonL said:
It would be the entire assembly you're replacing, it all comes as one unit rather than the glass and digitizer separately. From what I've seen from the pictures of the disassembled DNA, it doesn't LOOK as though it would be terribly difficult.
Click to expand...
Click to collapse
My thoughts exactly. Just make sure all of the cables are the correct length on the eBay items. (I have received 2 screens for 2 different models that had short flex cables) and I tried to force one of them and it snapped, the other one the guy said they were all the same so he refunded me. You could check if any other eBay users that have purchased them have left positive feedback too.
It would be awesome if genuine dealers were entitled to sell the screens but they are OEM and only to be installed by a qualified repair centre. LAME HUH!
However, DNA looks pretty basic and you could always post pictures of your progress and get some help from us guys if you get stuck Good luck guy

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