Dust under the screen? How?? - Galaxy S II Q&A, Help & Troubleshooting

Well folks, during a screen cleanup today i found a weird dust, an isolated white dot apparently under the glass far away from the borders and completely alone, i checked the screen above the point and it's perfectly smooth, can't be a scratch.
I know that's supposed to be impossible, and the only way this could happen is during the manufacturing process, but it's not the first time i cleaned up the screen and i never found this little guy.
I don't know exactly if this thread is a question because in theory there's nothing i could do, or there is? Don't take this thread as Spam i'm just trying to understand this tiny little white abomination of nature under my screen.
Regards.

I've seen something like that but his phone is sgs.. Can you attach a picture of it? Try to search youtube maybe you will find what i was referring to.. Dunno how he handled it but maybe you can send him a private message..
Sent from my GT-I9100 using xda premium

I'll try to get a good picture.
Most of the topics i found were from HTC's, one guy from Sansung Jet, and another one with a Galaxy Tab, the last one send to warranty, don't know if Samsung did something, anyway, for me it's not an option.

That is strange. I recall that this was an issue widely discussed on the original Google Nexus built by HTC, but I've not seen it on a Samsung device.
It was due to the seal, as I recall, around the screen and the dust entered from the inside of the device, ostensibly via the battery compartment.
Google did replace them under warranty. You might contact Samsung about it.

Related

[Q] ATT Tilt 2 Screen Help

Hey,
I have an ATT tilt 2, running an Energy rom. It worked great till 3 days ago, when I noticed a "light" spot on the screen (about 50mm in diameter) , like something had scratched some film away.
I disregarded it as just that, a scratch, but the next day the screen was completely unresponsive. If I press on the spot, it "fills" with a darker color, I am guessing this is the digitizer pressing into the LCD screen, the screen then becomes responsive for a few seconds (Just long enough for me to reset my alarms!), but not always.
I have ready through these forums and online, and it sounds like I damaged something, digitizer or LCD, but I am not sure which I need to replace.
Also, I have read that replacing just one or the other can be problematic as they need to be aligned just so and with no particles in between, but I cannot find any Digitizer+LCD assemblies online for Tilt2...
So I guess what I am looking for is:
Based on above, do I need just Digitizer or LCD or Both?
Can you point me in the direction of a good vendor? The ones I have found are either selling just tmobile or generic replacements (which if I understand are incompatible with the att version cause of camera placement?) or are very unclear which version they are selling and do not clarify it in emails...
Thanks XDA Forums, keep up the good work!
gryswynd said:
Hey,
I have an ATT tilt 2, running an Energy rom. It worked great till 3 days ago, when I noticed a "light" spot on the screen (about 50mm in diameter) , like something had scratched some film away.
I disregarded it as just that, a scratch, but the next day the screen was completely unresponsive. If I press on the spot, it "fills" with a darker color, I am guessing this is the digitizer pressing into the LCD screen, the screen then becomes responsive for a few seconds (Just long enough for me to reset my alarms!), but not always.
I have ready through these forums and online, and it sounds like I damaged something, digitizer or LCD, but I am not sure which I need to replace.
Also, I have read that replacing just one or the other can be problematic as they need to be aligned just so and with no particles in between, but I cannot find any Digitizer+LCD assemblies online for Tilt2...
So I guess what I am looking for is:
Based on above, do I need just Digitizer or LCD or Both?
Can you point me in the direction of a good vendor? The ones I have found are either selling just tmobile or generic replacements (which if I understand are incompatible with the att version cause of camera placement?) or are very unclear which version they are selling and do not clarify it in emails...
Thanks XDA Forums, keep up the good work!
Click to expand...
Click to collapse
Do You Have A Screen Protector On Your Phone?
@ Doo Doo
Nope, deluded myself into thinking I was careful enough to not need one... that mistake won't happen again ><
gryswynd said:
@ Doo Doo
Nope, deluded myself into thinking I was careful enough to not need one... that mistake won't happen again ><
Click to expand...
Click to collapse
If it's under warranty, do an exchange. That would be the easiest/cheapest option. HTC provides a 15 month warranty normally. Going through your carrier would be a better option, however, as they usually just swap out the headset. If you have no warranty, then just search eBay or Google for the digitizer and LCD. They normally come together. Based on your description of the problem, you'll need both anyhow. Some come with instructions, and some don't. YouTube has a few videos detailing the replacement, though.
I have had a very similar problem on two Tilt 2s now. Looks like the glue leaks out of the side of the plastic over the lcd. Both phones did this on the right side of the screen.
Just in case anyone turns this up in a search like I did and can't swap the phone thru their carrier....
Global Parts Direct sells the ATT versions of these, though the LCD was out of stock at the time of this posting. (I'm too much a newb to post a direct link.)
I just had the same thing happen to me and I was able to swap the phone out with AT&T.
Oddly enough, the bubble wasn't there when I called AT&T but showed up the next day. My screen was unresponsive, called, went through a ton of questions but I had gone through this before with a couple of Fuze phones.
One thing I noticed before this happened which appears to be symptomatic before the phone becomes unresponsive is a large rectangle appears on the phone's LCD. It doesn't obstruct the viewing or anything I have just noticed that it has been on all my phones that have had trouble with the LCD/digitizer.
Has anyone else noticed this?

[q] need help fast, lcd looks as if its broken???

I just recently purchased a Samsung Galaxy S2 from eBay, the seller stated that the LCD screen was "very dark" and not quite working right. When I received the phone it was far more then "very dark", half of the screen looks as if the LCD is leaking out or has been broken? The digitizer is mint and works and the phone its self is in AMAZING shape. NO scratches or chips or anything. It honestly looks brand new. I even tested the battery for usage and its showing up that this battery IS indeed brand new. Like I said it is mint so there is no possible way this phone was dropped. My first guess was a ROM issue, but I just noticed you can see the screen defect without the phone even being turned on. So what I am thinking is water damage. I read all over online about people having problems with there screens going black, this might also be the case. If it is water damage, does anyone know EXACT locations of indicators on the phone? I looked in the battery compartment and found nothing what so ever. I want to sell this thing today, (just received it in the mail) I need the cash so I was hoping someone would be able to point me in the right direction?? I uploaded photos below, the second one is with the phone turned off, the reflection is from my computer. For reference, it is the Samsung Galaxy SII 19100, with Bell Canada. Thanks in advanced!
I'm no expert but does not look like something you can fix yourself I'm afraid.
Send it back I say.
Sent from my GT-N7000 using XDA App
send it back to whoever sold it
you kinda got scammed there, imho
See Im trying to figure out if the LCD was broken by physical damage or if this has happened before to people, because if its a manufacturing issue I can just send it back to Samsung and they will fix it no problem as long as this was caused on their part. If it WAS broken by the ebay seller, I might be better off buying a new lcd and installing it myself. I only paid $200CAD so it would be worth keeping if all thats wrong is the LCD. But like I said I would rather Samsung do it, lol its free.
Galaxy19000M said:
See Im trying to figure out if the LCD was broken by physical damage or if this has happened before to people, because if its a manufacturing issue I can just send it back to Samsung and they will fix it no problem as long as this was caused on their part. If it WAS broken by the ebay seller, I might be better off buying a new lcd and installing it myself. I only paid $200CAD so it would be worth keeping if all thats wrong is the LCD. But like I said I would rather Samsung do it, lol its free.
Click to expand...
Click to collapse
Scratch that, the LCD is almost $200. Not worth buying and fixing. But does anyone know if this could be classified as a manufacturing issue? I can just send it in if it is?
anybody at all?? I just want to confirm that this could be a manufacturing issue, theres no water damage and the screen is not cracked from a drop any ideas would be awesome. I might just try to send it in to Samsung just to see what happens.

"TXTING AND DRIVING - - - IT CAN WAIT" permanent imprint on my screen.

I was so happy with my Note. Great battery life, fast response, minimal/no black crush... and then something caught my eye when I loaded up the Google Play app. For a split second while the background was changing, I noticed the faint imprint of the "Texting and driving it can wait" sticker that comes affixed to the phone when I first bought it. I thought I was seeing things.
Then I loaded up the S-Memo app where it has a tan background and is easy to see screen damage. I deleted my s-memos to get a clear picture of the screen, and sure enough I clearly see the entire imprint of the sticker that comes affixed to the phone. I tried cleaning it, rubbing it, yelling at it, and nothing made it go away, It's permanent. I don't even drive!
What the hell?! Has anyone else noticed this? Try it -- go into your S-memo app and delete enough of your picture memos so the tan background is showing. Anyone else have screen damage?
I apologize for the tone of my first post -- this is already my first replacement Note as the first had a dead/hot pixel cluster that was instantly visible upon powering up the phone.
Off to Best Buy tomorrow to get a replacement.
Edited to include a photo of the issue.
Wow just checked mine and its not there go return it thats beat
Sent from my SAMSUNG-SGH-I717 using XDA Premium App
No inprint here.
Easy solution to this though, just take it back and get a new one. At least I hope it didnt take you more than 30 days to notice this.
im sorry.. that is HILARIOUS
you can get a new one though. do it up man. this phone is GREAT.
Lol.
Sent via tapatalk using the Samsung Galaxy Note
How does that even happen?
It's not residue on the screen is it?
Guess they were trying to get there point across lol. I would try Goo Gone before returning it.
Goo gone is sone amazing stuff, but I personally try to not use chemicals on any electronics anymore... too many companies are using exotic films on the glass these days. If your return wont be that hard, i'd just do that.
Sent from my SAMSUNG-SGH-I717 using XDA
wtf? How would that even happen? It's just a vinyl sticker!
Naw man, that's whack - go exchange it. I can't even imagine what that phone went through to get a permanent imprint from the sticker on it.
Er.... have you removed the sticker..???
Sent from my SAMSUNG-SGH-I717 using XDA
You know your note is a really Smart phone if its trying to tell you something. On a serious note, hope you got an exchange from BB.
-Once you go NOTE, you'd say 4 inches a Joke
How could this possibly happen? Because it's not like it's stencil letters, it comes on one vinyl strip
Only way I could see this happening is if you left the sticker on and set it outside in the sun for days
Exchange it!
Or try Mr. Clean's Magic Eraser
I would just replace it. Using any form of chemical or magic eraser could potentially cause damage, which could void your warranty. My experience with Best Buy exchanges, they are really good about it, as long as there is no damage to the device. It's not worth the risk. It sucks that this happned to you, but you have to admit, of all the possible flaws on a phone, you got the king of them all.
Sent from my Galaxy Note (SGH-i717) using XDA Premium.
After seeing this thread I had to check mine (doesn't appear on mine).. That is one freakish issue and definitely should be exchanged.
Keep us informed on how you make out.
No way would I even attempt to clean it, just return it.
To answer some questions: Yes, I took the sticker off, but only after using it with it on for a couple days until my screen protector arrived. I was very careful about using it and, this may not show in the picture, but the ENTIRE protector is imprinted on the screen INCLUDING the border.
I truly have no idea what caused this, my only guess is a manufacturing defect. Off to Best Buy now. I'll report back with my non-cursed Note *knocks on wood*
Also, thanks to you all for the many lulz this thread has provided me in my "fist-world sorrow."
Dude!

			
				
demigodchewtoy said:
To answer some questions: Yes, I took the sticker off, but only after using it with it on for a couple days until my screen protector arrived. I was very careful about using it and, this may not show in the picture, but the ENTIRE protector is imprinted on the screen INCLUDING the border.
I truly have no idea what caused this, my only guess is a manufacturing defect. Off to Best Buy now. I'll report back with my non-cursed Note *knocks on wood*
Also, thanks to you all for the many lulz this thread has provided me in my "fist-world sorrow."
Click to expand...
Click to collapse
You're joking right? You used the phone with it on there for a couple of days and are wondering why the image is burned into your phone?? Even going as far as saying your not is cursed?
My guess: You left the TXT & Drive sticker on there while using it, and the heat generated from the phone on the screen made it rub off. (like iron on graphics on a shirt). To make it worse, you put a screen protector on it further locking in the imprint for several more uses.
Mystery solved?

Is this normal for SAMOLED screen?

Hi guys,
I would really appreciate some expert advise on my screen.
It has some horizontal lines/banding running through it, near the bottom of the screen is worse, and it's worse at lowest brightness setting but is still there at 100% brightness.
Hopefully you can see them in the picture although they don't actualy look as bad in the photo as they do in real life!
I took it into the place I purchased it from and one guy told me it was my fault because I have it in my pocket all day and where I sit down and my jeans go tight it has damaged/bent the screen. I find this crazy as I don't even were tight jeans, I skateboard to and from work and actually wear quite loose clothing. Anyway where else am I supposed to keep my phone?
And another guy in the same store told me that it isn't covered under warranty because this is just something that happens with SAMOLED screens and it's something you have to live with.
I know 2 people with S2's and their screens are perfect........
Does anyone else have this issue on their screen?
Is it a normal characteristic of SAMOLED screens?
Any advise would be greatly appreciated!
Cheers guys
I dont know but I dont have that-my screens perfect.
From what I see its a faulty screen and Id send it to Samsung to honour their warranty.
The screen shold be faultless for the duration of the warranty period ie the last day the screen should be like the first day.
And Id have given that repair guy a slap.
It's not normal. You should send it in.
Sent from my GT-N7100 using xda premium
Thanks for the response guys. I guess I'll just have to persist and not take no for an answer.
The only thing that concerns me is the terrible QC on devises these days.....what on earth is going on?
If I send this back for a repair there is nothing to say I won't get a new screen with another defect, maybe a yellowish tint or some dead pixels.
I have been reading about other issues on I9100 screens and there are several.
I think it's terrible that today when we are buying a device we have to come to a site like this and research possible defects before we buy....surely this isn't right!
I was wanting to buy a Nexus 7 but after the screen issues I've read about I don't think I will.
I was also looking at buying an i9300, same thing, there are so many defects that you could come across.
When spending this sort of money on a device I really don't think this is acceptable, yet companies are getting away with it.
I'm not sure what can be done but I hope something changes and QC improves.
Right now I'm stuck with an S2 with a defective screen and I'm weighing up weather this defect is more bearable than maybe getting a new screen with a different defect.
Come on Samsung........,Sort your S**T out!
Obagleyfreer said:
I was wanting to buy a Nexus 7 but after the screen issues I've read about I don't think I will.
Click to expand...
Click to collapse
I'd just like to ask about what screen issues? I'm fairly sure all of those quality issues with the screen have been sorted out by now, regarding lift etc. Someone in my family owns a Nexus 7 and it is the smoothest performing Android tablet that I've ever seen, even more so than my TF300 that I'm typing this on (although I now have a custom ROM on it that works very quickly). The screen density is great, no lift that I can notice, and overall it is a powerhouse of a tablet!
As for the rest of the build...I'm shocked by the quality. Its extremely solid for a plastic-backed device. It almost feels like metal its so tough, although it is still soft-to-the touch (absolutely no flex, though. Zero. Zip. Just soft to the touch as said)
Sent from my ASUS Transformer Pad TF300T using Tapatalk HD
I was just over at the nexus 7 thread and the first 2 stickies in the general section are dedicated to problems, kinda put me off.
By the sounds of it your family member got lucky with their N7.
Just go to the N7 forum and have a read, the problems still aren't fixed in the latest batch.
Anyway this is kinda off topic so best to discuss in the N7 forum.
Sent from my GT-I9100 using xda app-developers app
Theyll probably just load stock 4.0.4 onto it-that was their attempt to fix my wifes overheating/freezing s2.
I would email samsung directly and put it back.And dont settle for any half arsed repair,make sure your satisfied.Only downside is the time the phone is away from you cos its an inconvenience.
They also like to get out of warranty with the usual "water damaged" excuse.
On a side note,they locked horns with me-and lost.Bought a phone from a catalogue company(the overheating one),wasnt happy so bought a note,complained and the £450 for the s2 was refunded,and the girl told me "to destroy the phone" rather than sending it back.
Loaded rootbox/dk and its perfect.Gave it to my son just to use for shooting videos.
Yeah that's what I thought they might do, I don't care what firmware they put on it I'll just restore my CWM back up when I get it back.
I hope they don't leave that diagnostics box thing on the screen though, that sounds like right mission to have to remove.
In fact the guy in the shop I bought it from said a factory reset would fix it, the muppet, It is clearly a faulty screen.
Mine was having some overheating issues too when I first bought it and I took it in a week after purchase and he said there's nothing I could do because I had installed a custom ROM, I hadn't, it was Go Launcher I installed. Just goes to show how much this guy knows!
I actually bought this phone on 14th March with ICS installed straight out of the box, which was weird, it was obviously a very early release (LP2) and was why the phone was over heating.
Overheating is normally a kernel/ROM issue so your very lucky you got to keep your S2. Score!
Hopefully if I return it they'll realise it IS a faulty screen and just replace it, like I said though it's a bit of a gamble with S2 screens it seems.
I just don't think issues like these should be this common on expensive, high end devices.
Sent from my GT-I9100 using xda app-developers app
I keep my eye on most hardware problems and Ive seen a lot more successes (screens)than failures....prob 85% happy.
Make sure no traces of rooting etc is on your phone when sending it back.
Good luck!
I'd say it's faulty screen. Mine has no such artefacts...
Oh, and I carry my SGS2 in trouser pocket, often bundled with companys Blackberry...
Pretty sure there are no characteristics of SAMOLED to deteriorate over time. I use mine lowest brightness all the time and car in pockets etc and screen is a clean white with no visible lines.
I think I'll bite the bullet and part with my S2 for 2 weeks while it's repaired
If I'm wanting to remove all traces of root etc I was planning to:
Boot in recovery and then format cache, system, data and internal storage. Then flash my countries latest stock firmware package.
Is that all I need to do?
Sent from my GT-I9100 using xda app-developers app
My S2 and my wife's S2 have absolutely flawless screens. Not a single thing wrong with it. Id say take it back and don't take no for an answer because the screen has to be perfect.
OFF-TOPIC
Hi
sorry for posting here guys but I think Nano doesn't read his PM any more
So
@ Nano please answer we Need your help in Galaxy Y development so when you ready just send me PM with your Gtalk account or any other chat service
and again sorry for posting here
Obagleyfreer said:
I was just over at the nexus 7 thread and the first 2 stickies in the general section are dedicated to problems,
Click to expand...
Click to collapse
Wow, I didn't know it was that bad...
http://forum.xda-developers.com/poll.php?do=showresults&pollid=9771
Yes me too
Sent from my GT-I9100 using Tapatalk 2
Yeah, and they're just people here on XDA alot of common users don't use this site or may not even notice some of problems because they don't use the function.
Update on my screen issue:
I'm currently trying to get a replacement phone as they have now agreed that the screen is indeed faulty. About time
Sent from my GT-I9100 using xda app-developers app
Dont know abou you guys, but from what i've read Super AMOLEDs do get burn-ins.
I played poker on my sgs2 really long, and now the cards are burnt into the screen. I have yellow tint in the middle of the screen, looking like 5 playing cards. Also the place where the statusbar is, shows blue tint on completly white background.
Do you have any app that matches your screen faulty pixels? Maybe keyboard or something? I have an app called Super Manager and with that i can make the whole screen white, grey, black, and RGB, so you could further inspect it.
Let us know if warranty will cover the burn ins, or if there's some problems... good luck with unrooting, oh and dont forget to reset the custom rom/kernel counter with triangle away.
================
GT-i9100 ICS 4.0.3
I'm sorry to say this...
Well, regrding the screen issues on the SGS2...
AMOLED's and derivates from it (SAMOLED, etc...) do suffer from the burn-in effect commonly found on older PLASMA screen TV's and displays.
When I first bought this phone, I only saw it's benefits regarding to it's brightness, colors etc...
But after few months have passed I've noticed that when I have full white (or bright) page open on my phone's browser, I see ghost from an android keyboard and at about half of the screen I could see shadows of widgets that I normally use!
So I ran the *#00#* test and, indeed, there were alot of artefacts on the screen. As of today, I'm reconsidering my purchase of this, otherwise excellent phone, and thinking of switching it for some of the competitors in the line of existence.
Really, it is very dissapointing fact that device like this, which should be top of the line product, suffers from a issue like this!
Currently I'm browsing the adds in search for somethin similar that will replace my SGS2 and with much hope without, ghosts on the screen... :crying::crying::crying:

General 23 ultra screen defect - right bottom corner - mine as well...

Breaking: Samsung Galaxy S23 Ultra UK units have screen defects, Samsung replied - SamNews 24
Samsung has recently launched the Galaxy S23 Series and some users started reporting that the screen of the ... Read more
www.samnews24.com
https://twitter.com/i/web/status/1625432044581822464
Mine unit from Poland also have this... More over i found one redditor that have bended unit.. I put mine on leveled (screen side) surface and also is bended... So meny $ a issues...
Check yours...
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a lot of them with this defect...
Joloxx9 said:
I am not going to defend Samsung etc, however if your unit is broken, got defects, or you are not happy with something - just send it back, ask for replacement or just return it then buy new one.
Click to expand...
Click to collapse
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
aureum said:
First: If you were read article you will knew that Samsung said it is manufacturing side effect so maybe it is not so obvious to return the unit. The defect is in the same place on all reported phones... Could be hard to get one without it as guy in twitter try 2 times and both have the same issue.
Second: If you were look inside the twitter comments you will see that it is not only uk but also in usa and other regions that are affected.
Third: 23u is my primary phone, so not so easy to just return it and stay without the phone as i also use esim. And more over i can get another unit with the same defect or even they will not accept it as they mention as it is side effect of manufacturing.
Right now it is not disturbing the use of the phone, but as i know it is there it is quite not comfy...
Click to expand...
Click to collapse
First - I read it, if you are not happy with the product, don't use it, simple. You still have 14 days to send it back if you are not happy, vote with your wallet.
Second - And? Not sure how big % of phones got that issue, but same as above applies, if people are not happy they should send units back. Maybe then samsung would acknowledge issue.
Third - No one force you to stay without phone, if you sold etc. your previous one or sent it back for trade in, then make a complain to Samsung.
And fourth, if you read my post with understanding you would get that I do not defend them. Sending back bad/wrong/broken etc product is our right, Samsung and S23 is not the only phone on the market, if you have issues with them, than feel free to buy something else.
I was angry with oneplus few years ago and guess what, I am on samsung now.
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
Click to expand...
Click to collapse
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
blackhawk said:
It's not just his... looks like a lamination issue.
Not something you should see on a flagship display.
Rather than owe up to it Samsung is making excuses saying it's normal. Translation: there must be a $hit load of them with this defect...
Click to expand...
Click to collapse
If that's what they say and your unit have it, vote with you wallet and send it back, there will be no change when people moan on this forum and Samsung keep their sales.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
This is nothing but people hunting for reasons to dislike the phone. It has zero effect on functionality and you have to really be looking to even see it. It's a nothingburger discovery some iPhone fanboy found and put on Twitter to cause drama.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
Click to expand...
Click to collapse
The problem is it's not supposed to be there at all. Not on my N10+'s. On a display that's not acceptable. It's a manufacturing defect and right where it's always in your face.
Worse, pretty sure Samsung was aware of this defect but they shipped them anyway. Like a brat they do what they want then make lame bs excuses for their actions. This isn't a injection molding tab Sammy, it's a screw up.
At this point there's no telling if over time it will get worse and/or spread. I'd return it for a cash refund especially at this price point, where the defect is and Samsung's condescending attitude.
but this is only visible with a strong light source, with certain angle of light with screen off. it has no impact on usability. i have seen it in the past on other curved displays
Edited by moderator to correct formatting
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
glad i am not that inquisitive otherwise i would still use nokia 3110
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
nawat said:
My S23 Ultra has it. Then I just realized after a year of using my S22 Ultra that this is the case as well... Guess it doesn't really matter.
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even my old S8 has it
EtherealRemnant said:
It's really irritating that people look for this nonsense that doesn't affect the functioning of the phone one iota and then share it around and ruin everyone else's enjoyment of their devices.
I can confirm that my US Ultra has this. Never would have seen it if it wasn't pointed out.
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I'm still having trouble seeing it in these pictures, even when it's directly pointed out, lol. I'm not gonna examine my phone. It looks generally fine and I'm gonna stick with it.
aureum said:
We should not talk about any issues regarding quality of expensive phone to not irritating ppl? Hmm m ok.
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I think the issue is that most people wouldn't even notice if someone didn't point it out to them in special lighting. I think you should be able to discuss and point out anything you deem flawed. But on the other end you should also expect pushback from people who think you are just being spoiled when you have the option to return it. I have noticed it on my Galaxy S23 Ultra US version but only by looking at it in lighting. I think the device is fantastic and even with that little flaw I will keep my device since I can't really notice it since I have a case on it.
catalin78 said:
I upgraded to s23u with EE and i got it on 13th , 512gb ,green. Everything fine,until 3 days later when i installed a Samsung screen protector on,using a flashlight i was eyeballing for dust particles using a sticker. Right bottom corner i noticed a smudge, wiped off,still there, anyway upon close look ,in certain angle using the flashlight, i noticed this crease/bubble/dent around 4mm in width and 2mm height . To me it looks like a dent inwards rather than a bubble. Checked my pixel 7pro,nothing, checked my missus s21plus(flat screen),nothing, then i remembered i have stashed a galaxy s8(still works a take faster photos than s23u though) anything like this,screen was perfect.
Don't get me wrong, only in bright light ,shining directly on the screen you can see it. The touch screen works perfectly.
I contacted EE, the tech support said it looks like delamination or sort and could spread in time, right ,i said i do like the phone and i would like an exchange. EE delivered next day the replacement, as you guessed, same issue, this time half in size,almost not visible, but because i knew where and how to look ,i spotted it right away. Also very fine crease on the right,but almost not visible(unless you know what to look for).
Can i live with this ,yes i can,do i want to take a risk,thinking that potentially, ot could spread over thetime,hmm ,i don't. Opened a second return.
For ppl who said that this is not a big deal,remember, th ise damn phone is expensive and it should be perfect,like my previous s22ultra amd my 5 years old S8
I attached some photos 1,the first phone and 2
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return it and get your previous S22 Ultra.
I am not seeing it on mine but I could be blind
duckfart said:
I am not seeing it on mine but I could be blind
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It's probably present on certain batches; some will have it, others not. A major QC screw up. If the defect was minor you wouldn't be able to see it at all.
This is a defect that could effect the survivability of the glass. Glass is subject to some of the laws of hydrodynamics. This deformity causes new stress points. It may not crack there but in another area of the display, hydrodynamics. Glass is a peculiar substance with bizarre properties. Of course if it breaks Samsung will say it's your fault for dropping it.
DON'T SAY YOU WEREN'T WARNED

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