So I'm thinking of buying an unlocked xt910 to use on att. I've seen them for $599 on moblecity's website.
But I'm curious if you need to have it replaced under warranty what do you do? Does it even have a warranty being that it is an import?
Sent from my SAMSUNG-SGH-I777 using XDA App
chocodough said:
So I'm thinking of buying an unlocked xt910 to use on att. I've seen them for $599 on moblecity's website.
But I'm curious if you need to have it replaced under warranty what do you do? Does it even have a warranty being that it is an import?
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
Contact the seller and they will be able to answer the question for you. Generally it is the seller who is responsible for warranty claims.
Szadzik said:
Contact the seller and they will be able to answer the question for you. Generally it is the seller who is responsible for warranty claims.
Click to expand...
Click to collapse
Actually when you buy something, whether it be from a seller or Walmart, they only give you a 14 or 30 day warranty with them.
The maker of the product is what usually gives a 1 year warranty on most products. So being as Motorola doesn't sell the XT910 in the US, then they wouldn't warranty it here. So I guess I was wondering if you bought an import, I gather you would have to contact Motorola in whatever country the phone was originally sold for warranty.
I was just not sure whether they would honor the warranty being as we would be using it in the USA. If they would, I guess you would have to send it to Motorola abroad.
A big headache though. Send your phone off to UK or whereever if you ever need warranty work done on it.
Related
Has anyone here considered purchasing a warranty through squaretrade?
The phone, absent of a carrier subsidy, is quite pricy.
In the case of an untimely demise, I assume that you, like I, would scoff at the idea of going to your "bad flash" backup.
Squaretrade has, iirc, a 2 year warranty (accidental damage included) for $90.
Has anyone used squaretrade before? Any other suggestions or ideas?
Pink
Where are you located? If it is in the US, then Squaretrade will not sell you a warranty on the UK version of the S II.
Yeah I'm in the US. That's interesting, why would it matter to them? Replacement issue?
Sent from my Desire HD using XDA Premium App
Pinkthesink said:
Yeah I'm in the US. That's interesting, why would it matter to them? Replacement issue?
Sent from my Desire HD using XDA Premium App
Click to expand...
Click to collapse
I can't find the email reply they sent, but it was something about it not having a Samsung USA warranty to start with. I thought it was strange because their website talks about gray market phones so I figured buying from an authorized UK seller would be no problem. They replied relatively quickly, so you could email them and ask.
I also sent an email to Handtec UK asking them about warranty. I asked if the UK warranty would apply if phone shipped to US and if I needed to send back to them or Samsung UK. They replied that I should check with Samsung US to see if they would honor it and if not then I may need to send back to UK. So they really didn't give me a good response.
Now I am either going to wait to see if AT&T announces a launch or maybe check out the HTC Sensation on Tmobile.
Thanks for the heads up. I'm gonna try and find out from Samsung USA what the deal is. That's something I never even thought of prior to ordering with Clove.
That Samsung announcement today was for the Infuse 4g coming May 15.
Sent from my Desire HD using XDA Premium App
Will SquareTrade cover the phone if it was bought from Expansys-US? Technically it's bought here in the U.S, but then again Samsung probably wouldn't honor their warranty.
I was wondering...Is there any possibility to find any information about the phone warranty online? I did not purchased my phone from a store and i am curious if it still has warranty.thnx
Sent from my GT-I9100 using XDA App
???
Sent from my GT-I9100 using XDA App
Do you have some kind of receipt or something like that?.I bought mine on ebay and had to send it away once and the ebay receipt was good enough for the service centre to fix it under warranty.It was from a shop on ebay and was new though.
This is the AU warranty, tho an EU warranty may well differ. Ever thought of trying Samsung's website in your region
So I just traded my iPhone 5 for and HTC one, I'm not the cover type of guy. So I put on it a ghost armor protector, but wanted to know if there was a way to add warranty to it ? Specially accidental damage protection
Sent from my HTC One using xda premium
That accidental damage plan has to be added to it when u buy it. I'm pretty sure
Sent from my C6506 using xda premium
you can add it only when you buy the phone from AT&T but it has a 200 deductible
I'd suggest squaretrade or one of the other 3rd parties.
I AT&T warranties their branded phones for 1 year no matter where you bought it from. But doesn't cover breakage from drops, getting wet etc.
gunnyman said:
you can add it only when you buy the phone from AT&T but it has a 200 deductible
I'd suggest squaretrade or one of the other 3rd parties.
I AT&T warranties their branded phones for 1 year no matter where you bought it from. But doesn't cover breakage from drops, getting wet etc.
Click to expand...
Click to collapse
Squaretrade do they require a purchase receipt ?? Or just pay the $125 and be done with it
Sent from my HTC One using xda premium
SuperMiguel said:
Squaretrade do they require a purchase receipt ?? Or just pay the $125 and be done with it
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
good question. I'm not sure
SuperMiguel said:
Squaretrade do they require a purchase receipt ?? Or just pay the $125 and be done with it
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
You have to make a transaction to get a warranty with them along with most if not all extended warranty plans. Here are two ways you can get a warranty.
1. If the person you traded the phone with had purchased the phone using a premium credit card that doubles your warranty for FREE, they can transfer it over to you as premium credit cards double the manufacturers warranty and "gifts for others" qualify as well. Not all credit cards are premium ones.
2. If they purchase a square and trade warranty for you since they are the original owner, they can transfer that warranty to you as it is tied to the IMEI number.
But if it was a trade with someone you never interact with or will ever see again then I don't know if any other way to help you.
He bought it from att directly I probably will never see this person again
Sent from my HTC One using xda premium
SuperMiguel said:
He bought it from att directly I probably will never see this person again
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
He is the sole person that can help you get a warranty with Square and Trade. Trust me, I have 2 square and trade warranties and have had 2 other ones in the past. They will require you to file proof of purchase if a claim is submitted. Buying a warranty without this proof of purchase will waste your money.
Similarly, these are the pros and cons of purchasing things off of craigslist.
For those of you who received warranty replacements, for whatever defect or malfunction, how did you keep AT&T from sending you a refurbished device?
Sent from my HTC One using xda app-developers app
Are there refurbished devices already?
Apparently. And so they are those out instead of a brand new one for warranty cases. I'm pissed. I paid for a brand new phone and as a replacement get a refurbished "ATT certified like new". Even though they charge less when buy a refurbished phone and you only get a 90 warranty on them.
Sent from my HTC One using xda app-developers app
whitetiger_0603 said:
Apparently. And so they are those out instead of a brand new one for warranty cases. I'm pissed. I paid for a brand new phone and as a replacement get a refurbished "ATT certified like new". Even though they charge less when buy a refurbished phone and you only get a 90 warranty on them.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I feel the same way about it as you. Verizon did that with my 10 day old note 2. I however havent had a single issue with any of my replacements over the years. And if u have atnt copy your orig receipt for you samsung or htc or whoever should still warranty them like normal.
I've read from a couple different threads that rooting and installing custom ROMs voids T-Mobile warranty but not insurance. Can anyone confirm this? I spoke to a T-Mobile rep today but she didn't seem very knowledgeable about this. Would like to know before I root and have to pay $600 if something happens to my device. Thanks in advance.
Sent from my HTC One using xda app-developers app
rooting a device voids manufacturer warranty.
Installing custom roms can harm the unit if your not careful or dont know what your doing. Basically you can brick a device and manufacturers wont warranty this.
With that said your paying for insurance which is provided by an insurance company.
They generally deal with lost/stolen stuff OR liquid damaged or heavy physical damage units. They often times dont care or check for that stuff. So their policies differ.
Thanks for the reply! So it's safe to say that rooting my device won't affect my insurance, right? I'm craving Cyanogenmod so much.
Sent from my HTC One using xda app-developers app
If it were me i would probably do it.
But then again im happy with stock rom.