I was told there was a thread about this, but the only one I found was at transformerforums.com
Anyways, a new Prime and completely functional with decent WiFi and no screen problems. But the keyboard does not work on the dock, nor does the touchpad. Some have said that top row of keys work and others don't, but not even these work on mine.
I was also told to charge it fully first, but that made no difference.
It does not work after ICS and firmware update either.
Charging however works and Prime can detect the dock.
I will return it on Monday, but wondered if maybe there is something I could try or if it is a settings problem or of someone else suffers from the same thing.
Did you take the rubber plugs out?
AMoosa said:
Did you take the rubber plugs out?
Click to expand...
Click to collapse
It sounds as though he has it connected, but it's just not doing anything at all. I have no idea why it would do that
Sent from my ADR6425LVW using XDA Premium.
http://forum.xda-developers.com/showthread.php?t=1431054
tshoulihane said:
http://forum.xda-developers.com/showthread.php?t=1431054
Click to expand...
Click to collapse
Cheers! My problem is different though. Keyboard never works, top row does not work, touchpad either. I think it's quality control issue, disconnected someplace. Input settings make no difference.
Weird is that it is charging and detects it though.
AMoosa said:
Did you take the rubber plugs out?
Click to expand...
Click to collapse
rubber plugs?
ogg1e said:
rubber plugs?
Click to expand...
Click to collapse
The ones that guard the holes that the dock holds onto, to the right and left of the charge port.
Sent from my ADR6425LVW using XDA Premium.
kristovaher said:
I was told there was a thread about this, but the only one I found was at transformerforums.com
Anyways, a new Prime and completely functional with decent WiFi and no screen problems. But the keyboard does not work on the dock, nor does the touchpad. Some have said that top row of keys work and others don't, but not even these work on mine.
I was also told to charge it fully first, but that made no difference.
It does not work after ICS and firmware update either.
Charging however works and Prime can detect the dock.
I will return it on Monday, but wondered if maybe there is something I could try or if it is a settings problem or of someone else suffers from the same thing.
Click to expand...
Click to collapse
Perhaps the connector inside the dock is loose, if you can open the dock its probably an easy fix. But If I were you I'd just return it and order a new one. I can live without the dock, but not without the tablet.
Same problem here - when charging put the dock on and off some times and it will work upon You take it off of wall charger.
With microHDMI-out it also seems to work better, but then not every time. With battery use maybe in 10% of time.
Same here.... the dock decides to work at will and so far, the only keys working have been the top row. None of the other keys have shown any interest to work yet. I have done several factory resets, updated to ICS (manual of course as my tablet has the serial number unknown issue which is a different kind of pain in the ass). Frankly, I am starting to hate ASUS. The only thing that is keeping me from returning it is the fact that it looks so sleek and beautiful both with and wothout dock. Wonder, how long will I resist from returning it though
Do you guys have the Asus keyboard as your default on-screen keyboard? Mine worked with thumb keyboard as the default then all the sudden one day nothing but the top row worked.
I remember a message saying to ensure the default on-screen keyboard was Asus so i changed it and then everything starting working great again. Not sure if just coincidence or not but thought I'd share...
Sent from my SPH-D710 using xda premium
Related
Hey All,
I bought the keyboard dock for my gtab yesterday and I love it so far, however i notice the blue "connected" light flickers a lot and it intermittently doesnt detect a keystroke, its almost like the connection isnt right. Although I can vouch that the tab is firmly in the dock, im runnin a rooted tw stock rom with the pershoot 1.4 overclock kernel. Im wondering if this could be a software issue or if i should take this back due to a fault, i really hope its not the tab!
Thanks!
Sent from my GT-P7510 using XDA Premium App
Hi, I am using my keyboard dock with no issues. Only very occasionally it multiplies the first letter I press right after the tablet connection. A back-space corrects it and everything continues fine. During my 4 weeks of use, it happened maybe 3-4 times only. For the rest it works perfectly.
By the way, it seems I am using the same ROM as you.
If you are experiencing recurring problems with the keyboard, maybe it is a faulty unit and I would suggest replacement.
Can anyone confirm that the dock 30 pin connector allows the use of the USB adaptor? I read a review that seemed to imply that, but want some confirmation.
Any concrete info on the SD card adaptor working would be great as well. ...
Also wondering if the tab will fit in the dock with a slim silicone case, if not can the dock be modified? I'm not afraid to hack it up if it could be done right. ....but I'd rather it fit without having to do that.
I found this by accident but thought it was an interesting thing to post (hopefully no one else has posted this)!
While charging (with dock or via tablet itself), rub the back of the tablet with your fingertip(s) back and forth. You can unplug the tablet with the other hand and notice that the vibrating feeling goes away (so it's not the texture of the device!). Make sure you don't touch the tablet with any other part of your body or else it will neutralize the effect.
thefsfempire said:
I found this by accident but thought it was an interesting thing to post (hopefully no one else has posted this)!
While charging (with dock or via tablet itself), rub the back of the tablet with your fingertip(s) back and forth. You can unplug the tablet with the other hand and notice that the vibrating feeling goes away (so it's not the texture of the device!). Make sure you don't touch the tablet with any other part of your body or else it will neutralize the effect.
Click to expand...
Click to collapse
I can "feel" it too, and it is like little shocks
So i think its a very bad thing...
mihape said:
I can "feel" it too, and it is like little shocks
So i think its a very bad thing...
Click to expand...
Click to collapse
I also had that, try to change the direction of the power adapter
This is a known issue by Asus. They suggest you flip your charger over and that will go away. Just another poor design...
And it works, thanks!
This happen on my Prime and on my MacBook Pro too.
Sent from my iPod Touch 5 using Tapatalk
Pretty interesting. Thanks for replying. Is there a reason behind it? Poor grounding?
rramey23 said:
This is a known issue by Asus. They suggest you flip your charger over and that will go away. Just another poor design...
Click to expand...
Click to collapse
There is nothing wrong with the design. but there is something wrong with your home grounding system. If you do have a grounding system, and your charger have a grounding feet, it wouldn't happen.
To be honest, most chargers don't ground these days. My UK official prime charger just has a plastic pin for it's 3rd ground pin. Nothing to do with your home grounding when the charger doesn't even ground at all.
darkbahamut said:
To be honest, most chargers don't ground these days. My UK official prime charger just has a plastic pin for it's 3rd ground pin. Nothing to do with your home grounding when the charger doesn't even ground at all.
Click to expand...
Click to collapse
indeed . this is just a design flaw.
btw this stuf happens with the tf101 too.
yeah, Also .. with a 3rd party charger touching the screen causes multiple touches to be detected --
Android detects lots of touches and the cursor leaps around - If I hold the metal case it stops.
Took me ages to work out what was happening.
Not sure I can reverse the wiring on charger.
I also have a DELL laptop ( L521x) that is highly charged -- touching the metal case will create a tingling.
it stops if I plug an audio cable in
Happens on my tablet on the top of the keyboard ...where the connector is... my tablet has a Skinomi full body skin...so I don't feel it on the tablet...... and its in a case....
Sent from my LG-E970 using Tapatalk 2
Ok, let me start out by saying that I'm not posting this in the Q&A section because it's not really a problem that I am seriously thinking about fixing, I just want to get some of ya'lls opinions on it.
Heres the thing: I bought the TF201 the day it came out, along with the keyboard dock, spent something like 700 bucks (leanred a very valuable lesson on that one). About 6 months after that, on day, the black plastic peice that I later learned "kept the charging pins inside of the charging port on the tablet separte and straight" just fell out. Upon further research I discovered that a few others had been experiencing this, and it was apparently a design flaw that would happen if you didn't separate the tablet from the keyboard perfectly straight (i.e. separate one side of the tablet from the keyboard, then at an angle, pull the other side out.) Now, I realize how dumb it was that I was even doing that in the first place, but what can I say. So here's where i'm at now: About 6 months ago, the actual charging usb cable that came with it just completely fell apart. I ordered two new ones. These are not "exactly" the same as the original one and I cannot get it it plug into the tablet directly (probably due to the fact that there is no plastic peice keeping the pins in place, and I dnon't want to push to hard becuase if I bend those pins it's game over). I can, however plug the cable into the keyboard, and the tablet WILL plug into the keyboard quite effortlessly and charge that way. Also, as a side note, nothing on the keyboard works, not a single button, not the track pad, nothing, the only thing it does is charges the tablet, and the keyboard itself will also take a charge.
Whew, ok, if you're still with me after all that, here's what i want some opinion on: Is this thing worth trying to salvage, I would like to get the keyboardworking as well as somehow replace that peice that fell out of the tablet charging port. I honestly do love the tablet, I have a slight weekness in wifi signal but no big deal, and the screen is amazing. so, any thoughts?
I'd say you're screwed :/
Sent from my GT-I9300 using XDA Premium 4 mobile app
Makrilli said:
I'd say you're screwed :/
Sent from my GT-I9300 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah, Thats what i'm thinking. I mean, I still use the tablet all the time, I just can't charge it directly from the port, I have to use the keyboard, the biggest issue I have is that I really wan tthe keyboard to work. Maybe I should just try to pick on up cheap, I don't know....last time I'm buying ASUS though.
vballrkc said:
Yeah, Thats what i'm thinking. I mean, I still use the tablet all the time, I just can't charge it directly from the port, I have to use the keyboard, the biggest issue I have is that I really wan tthe keyboard to work. Maybe I should just try to pick on up cheap, I don't know....last time I'm buying ASUS though.
Click to expand...
Click to collapse
Firstly, i would like to inform you that i'm one more person that i had problem with the charger and that the main reason that i don't use my Asus so much is that his wifi signal is really disappointing.
Concerning your problem, you cannot use your keyboard while you charge your tablet through it, right?
I'm having a somewhat nonsensical issue with my keyboard dock: The keyboard does not work at all, the trackpad works perfectly, battery works, the dock port to connect to the computer works, the dock USB port supplies power (judging by the light from my optical mouse), but the tablet doesn't seem to detect anything connected to the USB port, i have not tested the dock SD slot.
I also connected a TF201 to my dock with no difference in the symptoms displayed.
Any ideas? Or am I out a dock?
Thanks!
Same problem
solitarywarrior1 said:
I'm having a somewhat nonsensical issue with my keyboard dock: The keyboard does not work at all, the trackpad works perfectly, battery works, the dock port to connect to the computer works, the dock USB port supplies power (judging by the light from my optical mouse), but the tablet doesn't seem to detect anything connected to the USB port, i have not tested the dock SD slot.
I also connected a TF201 to my dock with no difference in the symptoms displayed.
Any ideas? Or am I out a dock?
Thanks!
Click to expand...
Click to collapse
Hate to be that person, but I have to exact same problem! My tablet is running Cynanogen Mod 11. It still charges and the trackpad works, but the keyboard is 100% unresponsive. Whenever I plug in the dock it asks me to choose the keyboard layout in the notifications bar as well.
It seems that a few other people have this problem, I did find another thread about this exact same problem but it was from a long time ago and all they said was for the guy to return it and get it replaced.
It just does not seem to make sense that the track pad, charging station, and USB port for file transfer and stuff would work, but not the keyboard. I thought I might have changed a setting but I just factory reset the tablet and reinstalled Cynanogen Mod 11 and it still doesn't work . If anyone can enlighten us... that would be great!
Finally,
I read somewhere that you can cold boot the device. Here are the steps:
http://forum.xda-developers.com/wiki/ASUS_Transformer_Pad/TF300T#Cold_Boot
That method didn't work for me however, but idk maybe it will work for you.
I have no idea where the warranty card is, or how that even works but I heard ASUS warranty just sucks, so that is probably not an option for me. If it helps I bought mine off amazon.com a year ago or so.
chyungspice said:
Hate to be that person, but I have to exact same problem! My tablet is running Cynanogen Mod 11. It still charges and the trackpad works, but the keyboard is 100% unresponsive. Whenever I plug in the dock it asks me to choose the keyboard layout in the notifications bar as well.
It seems that a few other people have this problem, I did find another thread about this exact same problem but it was from a long time ago and all they said was for the guy to return it and get it replaced.
It just does not seem to make sense that the track pad, charging station, and USB port for file transfer and stuff would work, but not the keyboard. I thought I might have changed a setting but I just factory reset the tablet and reinstalled Cynanogen Mod 11 and it still doesn't work . If anyone can enlighten us... that would be great!
Finally,
I read somewhere that you can cold boot the device. Here are the steps:
http://forum.xda-developers.com/wiki/ASUS_Transformer_Pad/TF300T#Cold_Boot
That method didn't work for me however, but idk maybe it will work for you.
I have no idea where the warranty card is, or how that even works but I heard ASUS warranty just sucks, so that is probably not an option for me. If it helps I bought mine off amazon.com a year ago or so.
Click to expand...
Click to collapse
Cold-Booting doesn't fix it for me either and i'm out of warranty, so ASUS isn't gonna be much help to me either...
It's good to know i'm not alone at least!
solitarywarrior1 said:
I'm having a somewhat nonsensical issue with my keyboard dock: The keyboard does not work at all, the trackpad works perfectly, battery works, the dock port to connect to the computer works, the dock USB port supplies power (judging by the light from my optical mouse), but the tablet doesn't seem to detect anything connected to the USB port, i have not tested the dock SD slot.
I also connected a TF201 to my dock with no difference in the symptoms displayed.
Any ideas? Or am I out a dock?
Thanks!
Click to expand...
Click to collapse
not sure if you have solved this yet but I had the same problems and it turned out that one of the kids had knocked the keyboard off my desk and it had loosened a connection internally within the keyboard.
I found a youtube video of how to fix it, unscrewed the back of the keyboard and carefully popped the connector back in place.
It's a bit fiddly and took me about 30 mins to do with average electronics related knowledge
gasgrassorarse said:
not sure if you have solved this yet but I had the same problems and it turned out that one of the kids had knocked the keyboard off my desk and it had loosened a connection internally within the keyboard.
I found a youtube video of how to fix it, unscrewed the back of the keyboard and carefully popped the connector back in place.
It's a bit fiddly and took me about 30 mins to do with average electronics related knowledge
Click to expand...
Click to collapse
Any chance of linking the Youtube video? Had the same problem for a while and pretty much just let it be but a fix would be nice
gasgrassorarse said:
not sure if you have solved this yet but I had the same problems and it turned out that one of the kids had knocked the keyboard off my desk and it had loosened a connection internally within the keyboard.
I found a youtube video of how to fix it, unscrewed the back of the keyboard and carefully popped the connector back in place.
It's a bit fiddly and took me about 30 mins to do with average electronics related knowledge
Click to expand...
Click to collapse
UndisputedGuy said:
Any chance of linking the Youtube video? Had the same problem for a while and pretty much just let it be but a fix would be nice
Click to expand...
Click to collapse
Nevermind, opened it up anyways and saw exactly the same problem. Reconnected the cable and the keyboard worked again after months of thinking it was just broken. Pretty chuffed and quite amazed, probably wouldn't have even attempted it if it wasn't for your post and this thread. Thanks for the information, very much appreciated here
UndisputedGuy said:
Nevermind, opened it up anyways and saw exactly the same problem. Reconnected the cable and the keyboard worked again after months of thinking it was just broken. Pretty chuffed and quite amazed, probably wouldn't have even attempted it if it wasn't for your post and this thread. Thanks for the information, very much appreciated here
Click to expand...
Click to collapse
Woah, I ended up buying a TF700, but i'll probably attempt this fix as soon as I have a spare minute!
Hi,
Just wanted to let you guys know about this dock that I picked up from aliexpress.
The build quality is awesome, it is all metal. Feels really solid and it works in the same way the the actual DeX stations do.
I've attached a couple of images of the product and one of my review.
The current cost is USD $13.71 GBP £10.26 and that includes postage from China, mine turned up in a week and a half, really happy with it.
https://www.aliexpress.com/item/EAS...893.html?spm=a2g0s.9042311.0.0.6d9f4c4d3EQZa8
It works in the same way as the original DeX does, you cannot use your screen as a trackpad and must connect a wireless/usb mouse and keyboard. I haven't tried it with a USB hub yet but I imagine it would work as it is powered via your USB-C phone charger. Using my GS9 original charger it allows passthrough fast charging whilst using the dock. You can also use it for standard screen mirroring rather than DeX mode.
With the experimental labs mode enabled (in DeX settings, which appears when connected) to allow you to scale most windows up to full screen. The only one I have found which doesn't go fullscreen is netflix. Things like PUBG mobile (only opened app to see if it works, you would need an app to remap keyboard keys to play a match), Youtube, Terrarium TV etc all work fine. The option for sound output via phone/connected hdmi device works.
If you have any questions or need me to try something out on it for you, please let me know.
There are some more expensive versions with more USB ports and 3.5mm audio out - https://www.aliexpress.com/item/EAS...-9e13-2ca171f3bfbb,scm-url:1007.13339.90158.0 - These are £29.91 (USD $39.98)
Nice. Do you need to remove the phone from the case or is the usb-c connector long enough? Just curious.
TallTommy said:
Nice. Do you need to remove the phone from the case or is the usb-c connector long enough? Just curious.
Click to expand...
Click to collapse
I did have to remove it from the case. I am using the Caseology Parallax which isn't overly thick (https://www.amazon.co.uk/Caseology-...-2&keywords=caseology+parallax+galaxy+s9&th=1 / https://www.caseologycases.com/products/galaxy-s9-parallax-case).
I don't see it as too much of an inconvenience, as when you are using the dock it is likely that you won't be leaving your desk/living/wherever for a while.
Thanks, I will keep it in mind. I bought one off Amazon that had a sale that I found on Slickdeals. It's the XF Times one and it was on sale for $8 so I took a gamble on it. It's working well at the moment but if it breaks, I will look at the one you posted. I already saved it to my Favorites.
TallTommy said:
Thanks, I will keep it in mind. I bought one off Amazon that had a sale that I found on Slickdeals. It's the XF Times one and it was on sale for $8 so I took a gamble on it. It's working well at the moment but if it breaks, I will look at the one you posted. I already saved it to my Favorites.
Click to expand...
Click to collapse
Ah, that looks similar actually. I've never really looked on Amazon for them. I wasn't really looking to buy this one, I was just browsing Aliexpress and decided to actually order something on there rather than just browsing for ages and deciding against it. I picked up a couple of cases and watch straps too, it's too easy to buy things when they are so cheap!
My cheap DeX dock works fine
Only problem is, it doesn't charge the phone. The dock requires USB power also. Without power, it just mirrors the phone screen. So I just charge the phone in the morning and it would go all day on DeX if I wanted. However, I usually get up and go to meetings and such, so I end up taking the S9 with me. When I get back, I will typically top off the charge again before plugging back into DeX. I have a DeX setup at work with monitor, keyboard, and mouse, and I also have one at home. I just take the little dock with me and keep it in my backpack. They are so cheap, I really should just buy another one to keep one at both places.
If I don't plug in a mouse, I can use the phone as a touchpad. If I do plug in a mouse, the touchpad functionality doesn't work. Which is fine; just an observation.
tonylmiller said:
Only problem is, it doesn't charge the phone. The dock requires USB power also. Without power, it just mirrors the phone screen. So I just charge the phone in the morning and it would go all day on DeX if I wanted. However, I usually get up and go to meetings and such, so I end up taking the S9 with me. When I get back, I will typically top off the charge again before plugging back into DeX. I have a DeX setup at work with monitor, keyboard, and mouse, and I also have one at home. I just take the little dock with me and keep it in my backpack. They are so cheap, I really should just buy another one to keep one at both places.
If I don't plug in a mouse, I can use the phone as a touchpad. If I do plug in a mouse, the touchpad functionality doesn't work. Which is fine; just an observation.
Click to expand...
Click to collapse
Hi,
I hadn't even tried it without the wireless keyboard attached as I foolishly assumed it wouldn't work with this dock. I've just tried it and thanks for the tip it works great as a touchpad!
I just carry a spare USB-C lead with me when I need it, it even manages to fast charge.
One thing I will note is that the connection has become a bit hit and miss on this, I don't know whether that is build quality or because the dock USB-C connector has taken a knock when I have been carrying it around. I still think that I can't really complain for what it cost me.
Yeah, I figured the touchpad function wouldn't work because it is not a Samsung dock. But it still does if you don't use any other input devices.
Just to clarify this dock puts the S9 into the actual DEX mode, not some sort of "similar" app?
cookiemonster79 said:
Just to clarify this dock puts the S9 into the actual DEX mode, not some sort of "similar" app?
Click to expand...
Click to collapse
Hi Cookie,
Yeah, this gives actual DeX mode :good:. There are loads of similar products about on Amazon/Ebay but I went for this as it was a cheap addition to an Aliexpress haul.
dnmrt said:
Hi Cookie,
Yeah, this gives actual DeX mode :good:. There are loads of similar products about on Amazon/Ebay but I went for this as it was a cheap addition to an Aliexpress haul.
Click to expand...
Click to collapse
Thanks, I found this one that will hopefully work:
https://www.amazon.com/gp/product/B074ZP5Q51
Mine arrived today, fast post ! Works great in DeX mode, thanks OP
cookiemonster79 said:
Thanks, I found this one that will hopefully work:
https://www.amazon.com/gp/product/B074ZP5Q51
Click to expand...
Click to collapse
I got Goodock one, overall it worked pretty good but it does randomly disconnect from time to time (very quickly, it doesn't even leave DeX mode). I am using a HDMI to VGA adapter in my setup, I doubt it is the reason for disconnects but you never know.
I wrote a review in the S9+ accessories area:
https://forum.xda-developers.com/ga...ock-usb-c-to-hdmi-adapter-dex-review-t3796766
cookiemonster79 said:
I got Goodock one, overall it worked pretty good but it does randomly disconnect from time to time (very quickly, it doesn't even leave DeX mode). I am using a HDMI to VGA adapter in my setup, I doubt it is the reason for disconnects but you never know.
I wrote a review in the S9+ accessories area:
https://forum.xda-developers.com/ga...ock-usb-c-to-hdmi-adapter-dex-review-t3796766
Click to expand...
Click to collapse
How often do you find yourself using it? I think I have only used mine 2/3 times but I like knowing it is there if I need it.
dnmrt said:
How often do you find yourself using it? I think I have only used mine 2/3 times but I like knowing it is there if I need it.
Click to expand...
Click to collapse
Honestly maybe once a week. Hard to break the habit of just firing up a laptop.
Can this work with a non Samsung Android?
Is there/ shouldnt there be a generic/ stock Android alternative for the same?
This is nice but better connect a computer from other room to tv and bring cable through the wall for wireless mouse too there if it's for home.
I recommend this.
I use this https://forum.xda-developers.com/showpost.php?p=78991064&postcount=388
I use this https://www.amazon.co.uk/Green-Cell-Adapter-Delivery-smartphones/dp/B07D9L8S73