Keyboard Dock Issue - Transformer TF300T Accessories

I'm having a somewhat nonsensical issue with my keyboard dock: The keyboard does not work at all, the trackpad works perfectly, battery works, the dock port to connect to the computer works, the dock USB port supplies power (judging by the light from my optical mouse), but the tablet doesn't seem to detect anything connected to the USB port, i have not tested the dock SD slot.
I also connected a TF201 to my dock with no difference in the symptoms displayed.
Any ideas? Or am I out a dock?
Thanks!

Same problem
solitarywarrior1 said:
I'm having a somewhat nonsensical issue with my keyboard dock: The keyboard does not work at all, the trackpad works perfectly, battery works, the dock port to connect to the computer works, the dock USB port supplies power (judging by the light from my optical mouse), but the tablet doesn't seem to detect anything connected to the USB port, i have not tested the dock SD slot.
I also connected a TF201 to my dock with no difference in the symptoms displayed.
Any ideas? Or am I out a dock?
Thanks!
Click to expand...
Click to collapse
Hate to be that person, but I have to exact same problem! My tablet is running Cynanogen Mod 11. It still charges and the trackpad works, but the keyboard is 100% unresponsive. Whenever I plug in the dock it asks me to choose the keyboard layout in the notifications bar as well.
It seems that a few other people have this problem, I did find another thread about this exact same problem but it was from a long time ago and all they said was for the guy to return it and get it replaced.
It just does not seem to make sense that the track pad, charging station, and USB port for file transfer and stuff would work, but not the keyboard. I thought I might have changed a setting but I just factory reset the tablet and reinstalled Cynanogen Mod 11 and it still doesn't work . If anyone can enlighten us... that would be great!
Finally,
I read somewhere that you can cold boot the device. Here are the steps:
http://forum.xda-developers.com/wiki/ASUS_Transformer_Pad/TF300T#Cold_Boot
That method didn't work for me however, but idk maybe it will work for you.
I have no idea where the warranty card is, or how that even works but I heard ASUS warranty just sucks, so that is probably not an option for me. If it helps I bought mine off amazon.com a year ago or so.

chyungspice said:
Hate to be that person, but I have to exact same problem! My tablet is running Cynanogen Mod 11. It still charges and the trackpad works, but the keyboard is 100% unresponsive. Whenever I plug in the dock it asks me to choose the keyboard layout in the notifications bar as well.
It seems that a few other people have this problem, I did find another thread about this exact same problem but it was from a long time ago and all they said was for the guy to return it and get it replaced.
It just does not seem to make sense that the track pad, charging station, and USB port for file transfer and stuff would work, but not the keyboard. I thought I might have changed a setting but I just factory reset the tablet and reinstalled Cynanogen Mod 11 and it still doesn't work . If anyone can enlighten us... that would be great!
Finally,
I read somewhere that you can cold boot the device. Here are the steps:
http://forum.xda-developers.com/wiki/ASUS_Transformer_Pad/TF300T#Cold_Boot
That method didn't work for me however, but idk maybe it will work for you.
I have no idea where the warranty card is, or how that even works but I heard ASUS warranty just sucks, so that is probably not an option for me. If it helps I bought mine off amazon.com a year ago or so.
Click to expand...
Click to collapse
Cold-Booting doesn't fix it for me either and i'm out of warranty, so ASUS isn't gonna be much help to me either...
It's good to know i'm not alone at least!

solitarywarrior1 said:
I'm having a somewhat nonsensical issue with my keyboard dock: The keyboard does not work at all, the trackpad works perfectly, battery works, the dock port to connect to the computer works, the dock USB port supplies power (judging by the light from my optical mouse), but the tablet doesn't seem to detect anything connected to the USB port, i have not tested the dock SD slot.
I also connected a TF201 to my dock with no difference in the symptoms displayed.
Any ideas? Or am I out a dock?
Thanks!
Click to expand...
Click to collapse
not sure if you have solved this yet but I had the same problems and it turned out that one of the kids had knocked the keyboard off my desk and it had loosened a connection internally within the keyboard.
I found a youtube video of how to fix it, unscrewed the back of the keyboard and carefully popped the connector back in place.
It's a bit fiddly and took me about 30 mins to do with average electronics related knowledge

gasgrassorarse said:
not sure if you have solved this yet but I had the same problems and it turned out that one of the kids had knocked the keyboard off my desk and it had loosened a connection internally within the keyboard.
I found a youtube video of how to fix it, unscrewed the back of the keyboard and carefully popped the connector back in place.
It's a bit fiddly and took me about 30 mins to do with average electronics related knowledge
Click to expand...
Click to collapse
Any chance of linking the Youtube video? Had the same problem for a while and pretty much just let it be but a fix would be nice

gasgrassorarse said:
not sure if you have solved this yet but I had the same problems and it turned out that one of the kids had knocked the keyboard off my desk and it had loosened a connection internally within the keyboard.
I found a youtube video of how to fix it, unscrewed the back of the keyboard and carefully popped the connector back in place.
It's a bit fiddly and took me about 30 mins to do with average electronics related knowledge
Click to expand...
Click to collapse
UndisputedGuy said:
Any chance of linking the Youtube video? Had the same problem for a while and pretty much just let it be but a fix would be nice
Click to expand...
Click to collapse
Nevermind, opened it up anyways and saw exactly the same problem. Reconnected the cable and the keyboard worked again after months of thinking it was just broken. Pretty chuffed and quite amazed, probably wouldn't have even attempted it if it wasn't for your post and this thread. Thanks for the information, very much appreciated here

UndisputedGuy said:
Nevermind, opened it up anyways and saw exactly the same problem. Reconnected the cable and the keyboard worked again after months of thinking it was just broken. Pretty chuffed and quite amazed, probably wouldn't have even attempted it if it wasn't for your post and this thread. Thanks for the information, very much appreciated here
Click to expand...
Click to collapse
Woah, I ended up buying a TF700, but i'll probably attempt this fix as soon as I have a spare minute!

Related

Another problem: keyboard dock does not work

I was told there was a thread about this, but the only one I found was at transformerforums.com
Anyways, a new Prime and completely functional with decent WiFi and no screen problems. But the keyboard does not work on the dock, nor does the touchpad. Some have said that top row of keys work and others don't, but not even these work on mine.
I was also told to charge it fully first, but that made no difference.
It does not work after ICS and firmware update either.
Charging however works and Prime can detect the dock.
I will return it on Monday, but wondered if maybe there is something I could try or if it is a settings problem or of someone else suffers from the same thing.
Did you take the rubber plugs out?
AMoosa said:
Did you take the rubber plugs out?
Click to expand...
Click to collapse
It sounds as though he has it connected, but it's just not doing anything at all. I have no idea why it would do that
Sent from my ADR6425LVW using XDA Premium.
http://forum.xda-developers.com/showthread.php?t=1431054
tshoulihane said:
http://forum.xda-developers.com/showthread.php?t=1431054
Click to expand...
Click to collapse
Cheers! My problem is different though. Keyboard never works, top row does not work, touchpad either. I think it's quality control issue, disconnected someplace. Input settings make no difference.
Weird is that it is charging and detects it though.
AMoosa said:
Did you take the rubber plugs out?
Click to expand...
Click to collapse
rubber plugs?
ogg1e said:
rubber plugs?
Click to expand...
Click to collapse
The ones that guard the holes that the dock holds onto, to the right and left of the charge port.
Sent from my ADR6425LVW using XDA Premium.
kristovaher said:
I was told there was a thread about this, but the only one I found was at transformerforums.com
Anyways, a new Prime and completely functional with decent WiFi and no screen problems. But the keyboard does not work on the dock, nor does the touchpad. Some have said that top row of keys work and others don't, but not even these work on mine.
I was also told to charge it fully first, but that made no difference.
It does not work after ICS and firmware update either.
Charging however works and Prime can detect the dock.
I will return it on Monday, but wondered if maybe there is something I could try or if it is a settings problem or of someone else suffers from the same thing.
Click to expand...
Click to collapse
Perhaps the connector inside the dock is loose, if you can open the dock its probably an easy fix. But If I were you I'd just return it and order a new one. I can live without the dock, but not without the tablet.
Same problem here - when charging put the dock on and off some times and it will work upon You take it off of wall charger.
With microHDMI-out it also seems to work better, but then not every time. With battery use maybe in 10% of time.
Same here.... the dock decides to work at will and so far, the only keys working have been the top row. None of the other keys have shown any interest to work yet. I have done several factory resets, updated to ICS (manual of course as my tablet has the serial number unknown issue which is a different kind of pain in the ass). Frankly, I am starting to hate ASUS. The only thing that is keeping me from returning it is the fact that it looks so sleek and beautiful both with and wothout dock. Wonder, how long will I resist from returning it though
Do you guys have the Asus keyboard as your default on-screen keyboard? Mine worked with thumb keyboard as the default then all the sudden one day nothing but the top row worked.
I remember a message saying to ensure the default on-screen keyboard was Asus so i changed it and then everything starting working great again. Not sure if just coincidence or not but thought I'd share...
Sent from my SPH-D710 using xda premium

[Q] New Dock issue. TFP wont identify dock unless dock is connected to a power supply

Hi Folks,
Received a new gold prime today,
I connected the tablet to the dock and charged for a full eight hours (was definitely keeping this one). Updated to ICS and the camera update and tehn did a factory reset to ensure nice vanilla install.
Been loading a few apps, and setting up email etc etc whilst the batteries were charging and all seemed hunky dory. I then took the prime and teh dock into another room and when I put teh prime back into the dock it did not recognise the dock (did not notice until typing did not appear on screen) Oh i thought thats odd what is happening here as It had been connecting earlier. After a bit of troubleshooting it appears that :
If the dock is not connected to the power supply there is no connection between the tablet and teh dock.
If the dock is connected to the power supply and I connect the tablet, it is recognised immediately.
If I connect the dock when the dock is not powered it does not recognise the tablet, however the second I connect the dock to the power supply the tablet immediately connects with the dock!!
One further observation is that when charging it feels as if the dock is vibrating ever so slightly, but as far as I am aware the only moving parts are the keys on the keyboard and there is not a transformer in the dock as the mains (wall) plug carries out this function !!
Any thoughts or suggestions?
My initial thought is to be seeking a replacement item straight away (bit of a bugg** as waiting on a refund from amazon for a grey prime that I returned today)
Please do not bother with sarky comments about asus as there are enough threads like that, I am really seeking to find out if anybody else has seen a similar issue.
I've not heard of anybody else with this particular problem.
As much as I hate to say it, looks like you might need to either RMA (or return) it.
Sent from my Transformer Prime TF201 using xda premium
slef2003 said:
Hi Folks,
Received a new gold prime today,
I connected the tablet to the dock and charged for a full eight hours (was definitely keeping this one). Updated to ICS and the camera update and tehn did a factory reset to ensure nice vanilla install.
Been loading a few apps, and setting up email etc etc whilst the batteries were charging and all seemed hunky dory. I then took the prime and teh dock into another room and when I put teh prime back into the dock it did not recognise the dock (did not notice until typing did not appear on screen) Oh i thought thats odd what is happening here as It had been connecting earlier. After a bit of troubleshooting it appears that :
If the dock is not connected to the power supply there is no connection between the tablet and teh dock.
If the dock is connected to the power supply and I connect the tablet, it is recognised immediately.
If I connect the dock when the dock is not powered it does not recognise the tablet, however the second I connect the dock to the power supply the tablet immediately connects with the dock!!
One further observation is that when charging it feels as if the dock is vibrating ever so slightly, but as far as I am aware the only moving parts are the keys on the keyboard and there is not a transformer in the dock as the mains (wall) plug carries out this function !!
Any thoughts or suggestions?
My initial thought is to be seeking a replacement item straight away (bit of a bugg** as waiting on a refund from amazon for a grey prime that I returned today)
Please do not bother with sarky comments about asus as there are enough threads like that, I am really seeking to find out if anybody else has seen a similar issue.
Click to expand...
Click to collapse
Mine is similar but slightly worse !
My dock connects mebe 1 in 10 times and works ok ... i have tried connecting whilst the power cable is in etc about 500 times now and its random when it decides itll work or not.
I think its a battery fault, but i've already requested RMA and itll be picked up tomorrow.
Bad thing is that its already sold out now, so i'll end up waiting forever for another one
My gyroscope is also FUBAR ... screen rotation, glowball, riptide all do nothing (and yes i have checked screen autorotate toggle ... a million times )
slef2003 said:
Hi Folks,
Received a new gold prime today,
I connected the tablet to the dock and charged for a full eight hours (was definitely keeping this one). Updated to ICS and the camera update and tehn did a factory reset to ensure nice vanilla install.
Been loading a few apps, and setting up email etc etc whilst the batteries were charging and all seemed hunky dory. I then took the prime and teh dock into another room and when I put teh prime back into the dock it did not recognise the dock (did not notice until typing did not appear on screen) Oh i thought thats odd what is happening here as It had been connecting earlier. After a bit of troubleshooting it appears that :
If the dock is not connected to the power supply there is no connection between the tablet and teh dock.
If the dock is connected to the power supply and I connect the tablet, it is recognised immediately.
If I connect the dock when the dock is not powered it does not recognise the tablet, however the second I connect the dock to the power supply the tablet immediately connects with the dock!!
One further observation is that when charging it feels as if the dock is vibrating ever so slightly, but as far as I am aware the only moving parts are the keys on the keyboard and there is not a transformer in the dock as the mains (wall) plug carries out this function !!
Any thoughts or suggestions?
My initial thought is to be seeking a replacement item straight away (bit of a bugg** as waiting on a refund from amazon for a grey prime that I returned today)
Please do not bother with sarky comments about asus as there are enough threads like that, I am really seeking to find out if anybody else has seen a similar issue.
Click to expand...
Click to collapse
Im on the same boat..C1 batch with 9.4.2.11 firmware...no root
Bad dock.
I too have very similar issues. It arrived yesterday, I got straight back on the phone after reading similar problems on here and it got collected by courier this morning. I bought mine from eBuyer UK.
I also spoke to Asus technical support, who said I could quite happily send just the dock back to them for repair, but denied to acknowledge that it is a known fault with the devices.
To save time and possible problems, I just sent the whole thing back to eBuyer for a full refund. Plan to get my next one from a store so I can exchange it same day if I get another faulty one. Should the next one be faulty, I won't be purchasing another.
Best of luck to those with the issue, it's soul destroying sending back the device you've anticipated for long, especially when the main tablet seems to work fine.
slothita said:
I too have very similar issues. It arrived yesterday, I got straight back on the phone after reading similar problems on here and it got collected by courier this morning. I bought mine from eBuyer UK.
I also spoke to Asus technical support, who said I could quite happily send just the dock back to them for repair, but denied to acknowledge that it is a known fault with the devices.
To save time and possible problems, I just sent the whole thing back to eBuyer for a full refund. Plan to get my next one from a store so I can exchange it same day if I get another faulty one. Should the next one be faulty, I won't be purchasing another.
Best of luck to those with the issue, it's soul destroying sending back the device you've anticipated for long, especially when the main tablet seems to work fine.
Click to expand...
Click to collapse
good for you..too bad over here we dont have this such refund policy..the most one to one exchange within 1 week which most of the shop very reluctant to do..i thi cases no stock for replacement too
armukhtar said:
good for you..too bad over here we dont have this such refund policy..the most one to one exchange within 1 week which most of the shop very reluctant to do..i thi cases no stock for replacement too
Click to expand...
Click to collapse
Hi Armukhtar
Where are you
slef2003 said:
Hi Armukhtar
Where are you
Click to expand...
Click to collapse
from malaysia
The tablet/dock issues have been noted since day one :-( See the long thread on transformerforums.com to see how many people have issues with their docks (me included! :-( ) http://www.transformerforums.com/forum/transformer-prime-help/12507-tfp-dock-keyboard-not-working.html
kaiserpc said:
The tablet/dock issues have been noted since day one :-( See the long thread on transformerforums.com to see how many people have issues with their docks (me included! :-( ) http://www.transformerforums.com/forum/transformer-prime-help/12507-tfp-dock-keyboard-not-working.html
Click to expand...
Click to collapse
Hi Kaiser,
I had read the thread you mentioned, but at teh time I posted this Q my problem seemed to be different as teh dock would only not work when it was on battery power....It was absolutely fine when connected to the mains......however as time has progressed the dock has become even more temperamental and is now failing some of the time when it is connected to the mains.
Asus support suggested that I return to shop ( I had already submitted an RMA) and given some of teh problems that folks in countries outwith the EU are having I am suddenly feeling glad of the EU as AFAIR this legislation was EU inspired .
OT Mind you I am not very happy with teh EU commissioners signing up for the copyright treaty and hope the Elected EU parliament throws it out!! LOL

Defective mico-USB connector

Guys, I'm convinced the usb connector on my 9 month old TP is defective and gets worse each time I use it. I had bought a touchstone charger to ease the connector wear but still, I was eventually having problems with USB data connectivity using store bought cables. I even sent my TP in to fix the connector and when I got it back, still no USB connectivity. Just a completely wiped TP. So HP sent me one of their "genuine" silver dot cables and low and behold it worked fine. (My original cable was lost)
Now, months later, I'm having problems with the USB data connection again. I either get the "Not enough current message" in WebOS or no MTP USB symbol in CM9. Sometimes the PC will chime positively but with an error message (can't detect device). I received another genuine HP cable and it behaves the same as the other one. Inserting them normally, they appear to be in tight, the PC will chime but Windows will say that there's a problem, can't detect device. The only way to get it to work is to insert the microusb side at a 45 degree angle tilted downward and hold it in for 5 seconds, then (ever so slowly) release the pressure to the connector. 50% of the time I'll get a Windows message that says the USB is degraded and run slower than normal (which I think means it thinks its in USB1.1 slow xfer mode) and 50% it works fine at USB 2.0 (until I pull the cable out of the connector). I also have 2 store bought cables that won't ever successfully connect to USB with the TP but work fine with my Samsung cell in both charging and xferring music over to the phone.
So what I'm getting at here is that no standard microusb cable is the same and that there must be something special about the HP genuine one. Do these cables have a resistor on pin 4 ID tied to GND pin 5? Even so, I think what is wearing the most is pins 1 & 2 and maybe 3 (VCC and the data pins) which is why it may only work by concentrating on seating those pins first. Does it make sense that the 'can't detect device' message comes up with just the data lines and ground connected but no VCC? For that matter, why would the battery symbol in CM9 always show the lightning bolt assuming pin 1 VCC is not connected?
I'd appreciate any responses from other members here since I believe without USB the TP could be bricked in case some boot code gets corrupt and you are forced into WebOS recovery mode. This has never happened to me yet and I've installed a lot of nightlies but it COULD happen, no guarantees. What is inevitable is my connector will eventually wear out and my TP will only live until the bootloader DOES get corrupt, hopefully later than sooner. This could be the case with all TP's. Just imagine if in a couple of years everyone's TP's USB port goes bad. Sounds like the devs should figure out a way to fix a bricked TP wirelessly, if that's at all possible.
Thanks,
synchron
One of my Touchpad's had the same problem in Webos it said using wrong charger may not charge or something similar and with Android ie nightly the charging signal came up but it did not charge.
I spoke to HP and pointed out that I have 2 Tablets and that swapping leads or chargers made no difference all combinations worked on one but not the other.
They agreed to fix it and replaced the part. It is now working fine. And as with yours my computer failed to recognize the tablet properly.19 times out of 20 on the one time it did I was able to back up and remove Android before HP picked it up.
I would send it back under warranty or if that has expired state that it was preexisting. Otherwise as you said it is going to become pretty much unusable.
Don't let them fob you off.
Good luck
spaceosc said:
if u bought it during the fire sale u have about a week till (8/20) the one year warranty expires.
http://kb.hpwebos.com/wps/portal/kb/na/touchpad/touchpad/wifi/supportservices/page_en.html
go to palm support and CHAT with them. do not call cuz that cost money.
once u get an RMA they will send a box and take care of Shipping.
then go here to wipe and remove android
http://forum.xda-developers.com/showthread.php?t=1426244
once wiped send it in and your speaker will be fixed, it will take about a week.
Click to expand...
Click to collapse
from another thread
sstar said:
One of my Touchpad's had the same problem in Webos it said using wrong charger may not charge or something similar and with Android ie nightly the charging signal came up but it did not charge.
I spoke to HP and pointed out that I have 2 Tablets and that swapping leads or chargers made no difference all combinations worked on one but not the other.
They agreed to fix it and replaced the part. It is now working fine. And as with yours my computer failed to recognize the tablet properly.19 times out of 20 on the one time it did I was able to back up and remove Android before HP picked it up.
I would send it back under warranty or if that has expired state that it was preexisting. Otherwise as you said it is going to become pretty much unusable.
Don't let them fob you off.
Good luck
Click to expand...
Click to collapse
spaceosc said:
from another thread
Click to expand...
Click to collapse
Thanx for your prompt responses. I bought my TP at the 2nd fire sale through BB in early Nov so I still got a few more months but I would rather wait a bit more since they did nothing the 1st time around. I think the connector is on some daughter board along with the vibrate device which is soldered to the main board. Doesn't sound like a big deal to repair it. Still, what makes the HP cable different then the others? Are there known cables I can get online that might be made better to always work and make better contact than the HP ones?
Synchron
synchron50 said:
Thanx for your prompt responses. I bought my TP at the 2nd fire sale through BB in early Nov so I still got a few more months but I would rather wait a bit more since they did nothing the 1st time around. I think the connector is on some daughter board along with the vibrate device which is soldered to the main board. Doesn't sound like a big deal to repair it. Still, what makes the HP cable different then the others? Are there known cables I can get online that might be made better to always work and make better contact than the HP ones?
Synchron
Click to expand...
Click to collapse
dont wait, ive sent my TP in 3 times, 1st time for charging port, 2nd for a crack around the speaker, 3rd for a busted speaker.
spaceosc said:
dont wait, ive sent my TP in 3 times, 1st time for charging port, 2nd for a crack around the speaker, 3rd for a busted speaker.
Click to expand...
Click to collapse
Thanks for your advice. Did they fix everything that was intended? Was turn around time no longer than 2 weeks for each repair? When was your last repair (busted speaker) done? Is your serial number the same or did you ever get a replacement (meaning a refurbished one) back?
Thanks
synchron50 said:
Thanks for your advice. Did they fix everything that was intended? Was turn around time no longer than 2 weeks for each repair? When was your last repair (busted speaker) done? Is your serial number the same or did you ever get a replacement (meaning a refurbished one) back?
Thanks
Click to expand...
Click to collapse
i keep track of the serials and they always came back the same. i have more than one pad and i asked for one to be replaced completely. we will see if that happens. but they fix only what u ask for and nothing else.
it can take longer depending on Weekends. takes 2 days to get your box, then 2 days to get it to HP, then 3- 4 days to get your fixed unit. its all done thru UPS, cant send it out on the weekends or receive it
spaceosc said:
i keep track of the serials and they always came back the same. i have more than one pad and i asked for one to be replaced completely. we will see if that happens. but they fix only what u ask for and nothing else.
it can take longer depending on Weekends. takes 2 days to get your box, then 2 days to get it to HP, then 3- 4 days to get your fixed unit. its all done thru UPS, cant send it out on the weekends or receive it
Click to expand...
Click to collapse
Thanks, you are giving me hope to try again while my warranty is still good. Maybe I'll put a big note on the screen PLEASE REPLACE USB CONNECTOR - wouldn't hurt.
Synchron50
I know this is really old, but im finding my self with similar issues and no warrenty
synchron50 said:
Guys, I'm convinced the usb connector on my 9 month old TP is defective and gets worse each time I use it. I had bought a touchstone charger to ease the connector wear but still, I was eventually having problems with USB data connectivity using store bought cables. I even sent my TP in to fix the connector and when I got it back, still no USB connectivity. Just a completely wiped TP. So HP sent me one of their "genuine" silver dot cables and low and behold it worked fine. (My original cable was lost)
Now, months later, I'm having problems with the USB data connection again. I either get the "Not enough current message" in WebOS or no MTP USB symbol in CM9. Sometimes the PC will chime positively but with an error message (can't detect device). I received another genuine HP cable and it behaves the same as the other one. Inserting them normally, they appear to be in tight, the PC will chime but Windows will say that there's a problem, can't detect device. The only way to get it to work is to insert the microusb side at a 45 degree angle tilted downward and hold it in for 5 seconds, then (ever so slowly) release the pressure to the connector. 50% of the time I'll get a Windows message that says the USB is degraded and run slower than normal (which I think means it thinks its in USB1.1 slow xfer mode) and 50% it works fine at USB 2.0 (until I pull the cable out of the connector). I also have 2 store bought cables that won't ever successfully connect to USB with the TP but work fine with my Samsung cell in both charging and xferring music over to the phone.
So what I'm getting at here is that no standard microusb cable is the same and that there must be something special about the HP genuine one. Do these cables have a resistor on pin 4 ID tied to GND pin 5? Even so, I think what is wearing the most is pins 1 & 2 and maybe 3 (VCC and the data pins) which is why it may only work by concentrating on seating those pins first. Does it make sense that the 'can't detect device' message comes up with just the data lines and ground connected but no VCC? For that matter, why would the battery symbol in CM9 always show the lightning bolt assuming pin 1 VCC is not connected?
I'd appreciate any responses from other members here since I believe without USB the TP could be bricked in case some boot code gets corrupt and you are forced into WebOS recovery mode. This has never happened to me yet and I've installed a lot of nightlies but it COULD happen, no guarantees. What is inevitable is my connector will eventually wear out and my TP will only live until the bootloader DOES get corrupt, hopefully later than sooner. This could be the case with all TP's. Just imagine if in a couple of years everyone's TP's USB port goes bad. Sounds like the devs should figure out a way to fix a bricked TP wirelessly, if that's at all possible.
Thanks,
synchron
Click to expand...
Click to collapse
Hi all. I know this thread is really old, but I'm finding myself dealing with similar issues. And I'm obviously out of warranty. I can't get windows, linux, or Toolbox to pick up the USB. I'm actually in a worse case scenario mention here and am stuck in meboot, TWRP, and WebOS recovery, because I had wiped the rom. It must be an issue with the USB port, I've lost track of my original Hp touchpad OEM cable, and have tried every USB cable I can find. Any help would be appreciated.

broken charger port....

Ok, let me start out by saying that I'm not posting this in the Q&A section because it's not really a problem that I am seriously thinking about fixing, I just want to get some of ya'lls opinions on it.
Heres the thing: I bought the TF201 the day it came out, along with the keyboard dock, spent something like 700 bucks (leanred a very valuable lesson on that one). About 6 months after that, on day, the black plastic peice that I later learned "kept the charging pins inside of the charging port on the tablet separte and straight" just fell out. Upon further research I discovered that a few others had been experiencing this, and it was apparently a design flaw that would happen if you didn't separate the tablet from the keyboard perfectly straight (i.e. separate one side of the tablet from the keyboard, then at an angle, pull the other side out.) Now, I realize how dumb it was that I was even doing that in the first place, but what can I say. So here's where i'm at now: About 6 months ago, the actual charging usb cable that came with it just completely fell apart. I ordered two new ones. These are not "exactly" the same as the original one and I cannot get it it plug into the tablet directly (probably due to the fact that there is no plastic peice keeping the pins in place, and I dnon't want to push to hard becuase if I bend those pins it's game over). I can, however plug the cable into the keyboard, and the tablet WILL plug into the keyboard quite effortlessly and charge that way. Also, as a side note, nothing on the keyboard works, not a single button, not the track pad, nothing, the only thing it does is charges the tablet, and the keyboard itself will also take a charge.
Whew, ok, if you're still with me after all that, here's what i want some opinion on: Is this thing worth trying to salvage, I would like to get the keyboardworking as well as somehow replace that peice that fell out of the tablet charging port. I honestly do love the tablet, I have a slight weekness in wifi signal but no big deal, and the screen is amazing. so, any thoughts?
I'd say you're screwed :/
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Makrilli said:
I'd say you're screwed :/
Sent from my GT-I9300 using XDA Premium 4 mobile app
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Yeah, Thats what i'm thinking. I mean, I still use the tablet all the time, I just can't charge it directly from the port, I have to use the keyboard, the biggest issue I have is that I really wan tthe keyboard to work. Maybe I should just try to pick on up cheap, I don't know....last time I'm buying ASUS though.
vballrkc said:
Yeah, Thats what i'm thinking. I mean, I still use the tablet all the time, I just can't charge it directly from the port, I have to use the keyboard, the biggest issue I have is that I really wan tthe keyboard to work. Maybe I should just try to pick on up cheap, I don't know....last time I'm buying ASUS though.
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Firstly, i would like to inform you that i'm one more person that i had problem with the charger and that the main reason that i don't use my Asus so much is that his wifi signal is really disappointing.
Concerning your problem, you cannot use your keyboard while you charge your tablet through it, right?

Cheap DeX dock alternative

Hi,
Just wanted to let you guys know about this dock that I picked up from aliexpress.
The build quality is awesome, it is all metal. Feels really solid and it works in the same way the the actual DeX stations do.
I've attached a couple of images of the product and one of my review.
The current cost is USD $13.71 GBP £10.26 and that includes postage from China, mine turned up in a week and a half, really happy with it.
https://www.aliexpress.com/item/EAS...893.html?spm=a2g0s.9042311.0.0.6d9f4c4d3EQZa8
It works in the same way as the original DeX does, you cannot use your screen as a trackpad and must connect a wireless/usb mouse and keyboard. I haven't tried it with a USB hub yet but I imagine it would work as it is powered via your USB-C phone charger. Using my GS9 original charger it allows passthrough fast charging whilst using the dock. You can also use it for standard screen mirroring rather than DeX mode.
With the experimental labs mode enabled (in DeX settings, which appears when connected) to allow you to scale most windows up to full screen. The only one I have found which doesn't go fullscreen is netflix. Things like PUBG mobile (only opened app to see if it works, you would need an app to remap keyboard keys to play a match), Youtube, Terrarium TV etc all work fine. The option for sound output via phone/connected hdmi device works.
If you have any questions or need me to try something out on it for you, please let me know.
There are some more expensive versions with more USB ports and 3.5mm audio out - https://www.aliexpress.com/item/EAS...-9e13-2ca171f3bfbb,scm-url:1007.13339.90158.0 - These are £29.91 (USD $39.98)
Nice. Do you need to remove the phone from the case or is the usb-c connector long enough? Just curious.
TallTommy said:
Nice. Do you need to remove the phone from the case or is the usb-c connector long enough? Just curious.
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I did have to remove it from the case. I am using the Caseology Parallax which isn't overly thick (https://www.amazon.co.uk/Caseology-...-2&keywords=caseology+parallax+galaxy+s9&th=1 / https://www.caseologycases.com/products/galaxy-s9-parallax-case).
I don't see it as too much of an inconvenience, as when you are using the dock it is likely that you won't be leaving your desk/living/wherever for a while.
Thanks, I will keep it in mind. I bought one off Amazon that had a sale that I found on Slickdeals. It's the XF Times one and it was on sale for $8 so I took a gamble on it. It's working well at the moment but if it breaks, I will look at the one you posted. I already saved it to my Favorites.
TallTommy said:
Thanks, I will keep it in mind. I bought one off Amazon that had a sale that I found on Slickdeals. It's the XF Times one and it was on sale for $8 so I took a gamble on it. It's working well at the moment but if it breaks, I will look at the one you posted. I already saved it to my Favorites.
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Ah, that looks similar actually. I've never really looked on Amazon for them. I wasn't really looking to buy this one, I was just browsing Aliexpress and decided to actually order something on there rather than just browsing for ages and deciding against it. I picked up a couple of cases and watch straps too, it's too easy to buy things when they are so cheap!
My cheap DeX dock works fine
Only problem is, it doesn't charge the phone. The dock requires USB power also. Without power, it just mirrors the phone screen. So I just charge the phone in the morning and it would go all day on DeX if I wanted. However, I usually get up and go to meetings and such, so I end up taking the S9 with me. When I get back, I will typically top off the charge again before plugging back into DeX. I have a DeX setup at work with monitor, keyboard, and mouse, and I also have one at home. I just take the little dock with me and keep it in my backpack. They are so cheap, I really should just buy another one to keep one at both places.
If I don't plug in a mouse, I can use the phone as a touchpad. If I do plug in a mouse, the touchpad functionality doesn't work. Which is fine; just an observation.
tonylmiller said:
Only problem is, it doesn't charge the phone. The dock requires USB power also. Without power, it just mirrors the phone screen. So I just charge the phone in the morning and it would go all day on DeX if I wanted. However, I usually get up and go to meetings and such, so I end up taking the S9 with me. When I get back, I will typically top off the charge again before plugging back into DeX. I have a DeX setup at work with monitor, keyboard, and mouse, and I also have one at home. I just take the little dock with me and keep it in my backpack. They are so cheap, I really should just buy another one to keep one at both places.
If I don't plug in a mouse, I can use the phone as a touchpad. If I do plug in a mouse, the touchpad functionality doesn't work. Which is fine; just an observation.
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Hi,
I hadn't even tried it without the wireless keyboard attached as I foolishly assumed it wouldn't work with this dock. I've just tried it and thanks for the tip it works great as a touchpad!
I just carry a spare USB-C lead with me when I need it, it even manages to fast charge.
One thing I will note is that the connection has become a bit hit and miss on this, I don't know whether that is build quality or because the dock USB-C connector has taken a knock when I have been carrying it around. I still think that I can't really complain for what it cost me.
Yeah, I figured the touchpad function wouldn't work because it is not a Samsung dock. But it still does if you don't use any other input devices.
Just to clarify this dock puts the S9 into the actual DEX mode, not some sort of "similar" app?
cookiemonster79 said:
Just to clarify this dock puts the S9 into the actual DEX mode, not some sort of "similar" app?
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Hi Cookie,
Yeah, this gives actual DeX mode :good:. There are loads of similar products about on Amazon/Ebay but I went for this as it was a cheap addition to an Aliexpress haul.
dnmrt said:
Hi Cookie,
Yeah, this gives actual DeX mode :good:. There are loads of similar products about on Amazon/Ebay but I went for this as it was a cheap addition to an Aliexpress haul.
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Thanks, I found this one that will hopefully work:
https://www.amazon.com/gp/product/B074ZP5Q51
Mine arrived today, fast post ! Works great in DeX mode, thanks OP
cookiemonster79 said:
Thanks, I found this one that will hopefully work:
https://www.amazon.com/gp/product/B074ZP5Q51
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I got Goodock one, overall it worked pretty good but it does randomly disconnect from time to time (very quickly, it doesn't even leave DeX mode). I am using a HDMI to VGA adapter in my setup, I doubt it is the reason for disconnects but you never know.
I wrote a review in the S9+ accessories area:
https://forum.xda-developers.com/ga...ock-usb-c-to-hdmi-adapter-dex-review-t3796766
cookiemonster79 said:
I got Goodock one, overall it worked pretty good but it does randomly disconnect from time to time (very quickly, it doesn't even leave DeX mode). I am using a HDMI to VGA adapter in my setup, I doubt it is the reason for disconnects but you never know.
I wrote a review in the S9+ accessories area:
https://forum.xda-developers.com/ga...ock-usb-c-to-hdmi-adapter-dex-review-t3796766
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How often do you find yourself using it? I think I have only used mine 2/3 times but I like knowing it is there if I need it.
dnmrt said:
How often do you find yourself using it? I think I have only used mine 2/3 times but I like knowing it is there if I need it.
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Honestly maybe once a week. Hard to break the habit of just firing up a laptop.
Can this work with a non Samsung Android?
Is there/ shouldnt there be a generic/ stock Android alternative for the same?
This is nice but better connect a computer from other room to tv and bring cable through the wall for wireless mouse too there if it's for home.
I recommend this.
I use this https://forum.xda-developers.com/showpost.php?p=78991064&postcount=388
I use this https://www.amazon.co.uk/Green-Cell-Adapter-Delivery-smartphones/dp/B07D9L8S73

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