Exchange email and calendar eating battery - AT&T Samsung Galaxy Note I717

Does anyone here have an exchange account on their note, and has noticed that on occasion the email and calendar apps are eating the battery?
This is the second time this has happened to me. As you'll see by my screenshot, the usage is even higher than the display and is keeping the phone awake. This happened to me this past weekend and I deleted the account and re-added it. That seemed to clear up the issue but now it's back.
Anyone else experience this?
Sent from my SAMSUNG-SGH-I717 using Tapatalk

maddog2727 said:
Does anyone here have an exchange account on their note, and has noticed that on occasion the email and calendar apps are eating the battery?
This is the second time this has happened to me. As you'll see by my screenshot, the usage is even higher than the display and is keeping the phone awake. This happened to me this past weekend and I deleted the account and re-added it. That seemed to clear up the issue but now it's back.
Anyone else experience this?
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Click to expand...
Click to collapse
I had the issue with email. I just went into settings and adjusted the sync schedule. I basically turned email off while I was asleep. That worked wonders for me.
Sent from my SAMSUNG-SGH-I717 using Tapatalk

This happens to me all the time. I think it is an issue that Android has when syncing to exchange servers. mine consistently will lose sync and I get repeated unable to connect messages so basically exchange just keeps the phone awake in constant attempt to sync. I've tried other email exchange apps and they work for a few days or more but then the issue starts up again. This was a problem on my epic 4g, evo4g and my Samsung intercept. I think your best bet is to do what you've been doing, monitor when your phone is acting up, remove your exchange account and add it back in again. That's pretty much what I do now. I wish sometimes that I didn't have to use my phone for work. Fyi with touchdown email clients app this has never been an issue. Try the 30 day trial. I just didn't want to spend the money on the app.
Sent from my SGH-I717R using xda premium

I have an exchange account I have it on push and I've never had this problem yet. I did have a problem with with exchange and the lg expo phone and it ate up 2 gigabytes of data and made the phone overheat. Somehow it had 2 accountS on there and they were but ing headS cauSing it to juSt Stay on
Sent from a Galaxy far, far away!

Install CPU Spy - I'll bet that you'll see it is keeping the CPU on a high speed and not entering deep sleep. Then kill the email app via the Task Manager and go back to see if that solves the CPU.

maddog2727 said:
Does anyone here have an exchange account on their note, and has noticed that on occasion the email and calendar apps are eating the battery?
Click to expand...
Click to collapse
1st post, hi!
So you have your calendar syncing with exchange?!? How?

I have an exchange email synced and set to push. I haven't had any issues with poor battery life or over heating of the phone.
Sent from my SAMSUNG-SGH-I717 using xda premium

eloscurosecreto said:
1st post, hi!
So you have your calendar syncing with exchange?!? How?
Click to expand...
Click to collapse
The same way you sync gmail. Settings, accounts and sync, add acct
Sent from my SAMSUNG-SGH-I717 using xda premium

kiltedthrower said:
The same way you sync gmail. Settings, accounts and sync, add acct
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
I'm assuming that you are using exchange sync'ed. I do, getting e-mail fine, calendar just isn't working. After a little google fu', there are multiple reports of the same thing. If yours is working, it maybe an exchange issue on my end then.
Sorry for hi-jacking the thread.
Thanks.

eloscurosecreto said:
I'm assuming that you are using exchange sync'ed. I do, getting e-mail fine, calendar just isn't working. After a little google fu', there are multiple reports of the same thing. If yours is working, it maybe an exchange issue on my end then.
Sorry for hi-jacking the thread.
Thanks.
Click to expand...
Click to collapse
I just double checked and it says my calendar is synced with exchange. I also know that I am able to accept meeting requests from within exchange emails and it adds it to my my calendar.
Now I don't know if this has anything to do with it but I use Jorte as my main calendar which is also synced to my Google calendar.
Sent from my SAMSUNG-SGH-I717 using xda premium

I have Exchange working just fine. Does not seem to be a battery hog.
My day job is network manager for a defense contractor, so it is mandatory.
Sent from my SAMSUNG-SGH-I717 using xda premium

Related

[Q] help syncing with gmail

hello all. trying to figure out why my push gmail is not working and I'm not receiving my emails only way i can is to refesh my email. never had this problem with old EVO, wondering if ne one else having problems syncing with gmail.
Sent from my PG86100 using the XDA mobile application powered by Tapatalk
Having a similar issue... Definitely not instant like it was. Would love to get this resolved. Happens on Wifi and network.
drdoja said:
hello all. trying to figure out why my push gmail is not working and I'm not receiving my emails only way i can is to refesh my email. never had this problem with old EVO, wondering if ne one else having problems syncing with gmail.
Sent from my PG86100 using the XDA mobile application powered by Tapatalk
Click to expand...
Click to collapse
Are you running any applications such as Juice Defender or Automateit.(Something that would be disabling data in any way?
Is "Enable Always on Mobile Data" disabled under Settings>Wireless & Networks>Mobile Networks?
I have the same problem. What the hell is going on? I'm sure I have not changed any settings. And everything is on. I never used Sense before this phone so.. maybe there is some different settings?
Always data is on, no juice defender or anything like that. Gmail used to show up on my OGEvo immediately, before my computer usually, now it won't show up for 10 minutes if at all when I don't refresh it manually. Not good :-/
Try going into settings/applications/manage applications and clearing cache & data for gmail. I've never had a problem with the 3vo, but with my Hero anytime I switched roms/themes I had to do that more often then not....After you clear data, don't forget to log back into your gmail account.
Thanks, I'll let you know if this worked, did a quick test and the email DID show up instantly so hopefully that was the fix.
hockeyfamily737 said:
Try going into settings/applications/manage applications and clearing cache & data for gmail. I've never had a problem with the 3vo, but with my Hero anytime I switched roms/themes I had to do that more often then not....After you clear data, don't forget to log back into your gmail account.
Click to expand...
Click to collapse
hockeyfamily737 said:
Try going into settings/applications/manage applications and clearing cache & data for gmail. I've never had a problem with the 3vo, but with my Hero anytime I switched roms/themes I had to do that more often then not....After you clear data, don't forget to log back into your gmail account.
Click to expand...
Click to collapse
Thank you. This worked. Push worked at first but then it stopped two days ago. This also cleared up the issue with uploading to Picasa from the gallery. Awesome.
Sent from my Johnny Five.
ericmcintire said:
Thanks, I'll let you know if this worked, did a quick test and the email DID show up instantly so hopefully that was the fix.
Click to expand...
Click to collapse
I can confirm after a few days that this did in fact fix my push email problems. Thank you again.
Back to not syncing again. lol
Sent from my Johnny Five.
This mite seem stupid but i had the same problem. But when i went in to settins and accounts and sync i realised auto sync was not on
Sent from my PG86100 using XDA App
I thought that myself but it is on. On the app page in market quite a few people are having the same issue.
Sent from my Johnny Five.
so I tried the clear data thing and I'm still not receiving my emails till almost 24 hours later and most the time.its.cause i need my email and have to refresh. any other ideas that may help? btw thanks for help any and all I am grateful for.
Sent from my PG86100 using the XDA mobile application powered by Tapatalk

Massive email lag fix - set up from scratch

I have one Exchange account and two IMAP accounts. After using the Note for about a month, my stock email client was getting slower and slower. It became essentially unusable today; I couldn't even select a message to load. Reclaiming memory and force closing/rebooting did nothing.
I noticed email was taking up 85MB in the applications screen, so I cleared storage and set up my accounts from scratch again (PITA). Now email works much better and only takes 3MB of space. I'm assuming there's a memory problem in the email app, so anyone using it who experiences this, try setting up your email again and see if it helps (obviously do not do this if you use POP and don't have copies of your messages elsewhere).
I take it back...laggy again after half a day. Can't do anything with the Note for about 10 to 15 seconds after opening an email account.
Sent from my PG06100 using Tapatalk
After a hard reset everything is snappy again.
Sent from my PG06100 using Tapatalk
use another email app
good thread, are we the only 2 who find the stock email app to be Turribly laggy?
what options are there? i am new to Android.
tx --- art.
I stop using it. I already started deleting apps that i dont use to keep them out of memory.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
besides Task Manager, how do i check what is running or hogging memory again?
I use rom toolbox and have uninstalled so much **** but i did a backup before doing it
Sent from my SAMSUNG-SGH-I717 using Tapatalk
another reason for me to root i reckon....tx!
ARTAQaf said:
good thread, are we the only 2 who find the stock email app to be Turribly laggy?
what options are there? i am new to Android.
tx --- art.
Click to expand...
Click to collapse
My response to this was lost (tapatalk). I switched to Enhanced Email, which removes the lag issue completely. But it isn't without its own issues. It doesn't sync tasks and if you enable calendar sync it eats your battery within hours. Too bad the stock client is so bad. Maybe ICS will fix it, but EE is probably my best option for now since I have Exchange + 2 IMAP accounts and I really want a single/combined inbox option.
i will check out EE, tx haus!
---------- Post added at 04:45 PM ---------- Previous post was at 04:42 PM ----------
ahh $10, not worth it to me. this is for my business, but i dont wanna spend $ if i dont have to.
i wonder if using gmail or K9 for my own business' email to push emails from my godaddy email account to my Gnote is safe.?.
any opinions on gmail or K9 being secure for business use?
I too am looking for a decent email app, has anyone tried K-9 Mail??
Another +1 for EE.
The stock email was laggy to the point of being unusable. EE runs really smooth with a month of email sync'd in both my exchange and gmail accounts. It does however use up about 53MB of RAM.
ARTAQaf said:
ahh $10, not worth it to me. this is for my business, but i dont wanna spend $ if i dont have to.
Click to expand...
Click to collapse
You spent $300 on a phone for business and the one-time $10 charge puts you over the top?
hausman said:
You spent $300 on a phone for business and the one-time $10 charge puts you over the top?
Click to expand...
Click to collapse
yes
i've spent enough $ on app's that i later regretted buying. this problem seems to be something simple enough that a free app would take care of it. i could be wrong though :-\
so far the free GoDaddy app has sped the process up and i get my emails lag-free now

Microsoft Hot mail Sync

Every time I try to sync the Microsoft hotmail on the account & sync it tells me that sync is currently experiencing problems that it will be back shortly. is this going on for anybody else or is it just me. I'm trying to sync with Microsoft hotmail not the pop3 but with the exchange. Please any help gladly appreciated.
Sent from my EVO using xda premium
Me too. I believe this is a common issue. I have one hotmail account that works sporadically, and one that doesn't work at all.
Had the same issue. It was so annoying I switched to the hotmail app.
Sent from my EVO using xda premium
Yeah, it has never worked right for me either. I was wondering if the OTA might have fixed it but haven't tried setting up the account yet. Are you on the newest version?
Sent from my EVO using xda premium
I'm on the latest OTA, rooted. I just deleted the problematic account and readded it, and Im not getting the error now. I'm curious if it will stay that way. I have it set to push.
EDIT.. Nope, still hosed. I guess I could set it up as a pop account
I'm not glad that this is happening to a lot of people but I'm pretty happy that is not just my phone. I thought i had to go and get a replacement after 3 factory reset with no luck. hopefully it will get fix soon.
Is it possible that the OTA actually killed the Hotmail sync? When I first got my phone, Hotmail worked beautifully with the stock Email app, for several weeks, including Push email. Then, all of a sudden it just stopped working and I got the "Sync is currently experiencing problems" message. Hasn't worked since.
Has anyone been able to make it work again?
mcuellar said:
Is it possible that the OTA actually killed the Hotmail sync? When I first got my phone, Hotmail worked beautifully with the stock Email app, for several weeks, including Push email. Then, all of a sudden it just stopped working and I got the "Sync is currently experiencing problems" message. Hasn't worked since.
Has anyone been able to make it work again?
Click to expand...
Click to collapse
No. Many hotmail users with varying phones are have been experiencing the same issue.
http://answers.microsoft.com/en-us/...-working/85357a9f-09cf-44e7-9e6e-0387f3ebe13c
Sent from my EVO LTE baby!
Yes. It's confirmed that the stock email app doesn't push with hotmail. Download the Hotmail app from the market and you're gtg. Push on that app works great!
smalldice said:
Every time I try to sync the Microsoft hotmail on the account & sync it tells me that sync is currently experiencing problems that it will be back shortly. is this going on for anybody else or is it just me. I'm trying to sync with Microsoft hotmail not the pop3 but with the exchange. Please any help gladly appreciated.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I was having the same issue...I try this fix and works great....I have no issues what so ever..
http://forum.xda-developers.com/showthread.php?p=29111569
HTC EVO LTE

Email app has issue with Google apps exchange sync

Probably a repost, but I didn't see it here. Anyone have the email app connected to Google apps working? Mine keeps saying cannot connect to server. I don't want to just use gmail app because its for my work email and I want to use the peak/off peak settings so I don't get notified of every work email while sitting at my work computer.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
If you mean a using a gmail account in the stock email app yes i do because the stock email app allows you to embed images and no other client or app does. I have no issues with this account in stock email app.
Sent from my SPH-L710 using xda premium
I have the exact same issue as the OP and there are a couple of threads (somewhere?) with no resolution.
Before everyone chimes in with "My Gmail works fine" the problem is with google apps accounts. That is a google email account with your own domain that you most likely pay for or use with business accounts.
It is a really frustrating bug. You put in the correct credentials and setup works fine but upon returning to the mail screen the app just says 'Cannot connect to ACCOUNT"
One possible workaround is to use the mail app from the galaxy note or similar devices as described in a thread in the themes/apps section but you loose the peak/offpeak settings.
If anyone has any more info please chime in!
paulg1981 said:
I have the exact same issue as the OP and there are a couple of threads (somewhere?) with no resolution.
Before everyone chimes in with "My Gmail works fine" the problem is with google apps accounts. That is a google email account with your own domain that you most likely pay for or use with business accounts.
It is a really frustrating bug. You put in the correct credentials and setup works fine but upon returning to the mail screen the app just says 'Cannot connect to ACCOUNT"
One possible workaround is to use the mail app from the galaxy note or similar devices as described in a thread in the themes/apps section but you loose the peak/offpeak settings.
If anyone has any more info please chime in!
Click to expand...
Click to collapse
Right now I'm using IMAP and it works....but the whole point of exchange active sync was to utilize the peak and off peak settings while I'm at my desk so I don't get duplicate emails and it saves battery as well.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

Exchange keeping phone awake

I have one exchange account set to sync calendar and email. The Exchange process itself only uses around 7% of battery according to the battery graph. The 'awake' line under the graph has some solid areas accompanied by a corresponding steep drop on the battery curve.
Using GSam battery monitor to show which app had the most Time held awake shows Exchange over 5hrs.
I tried changing from Push email to every 10 minutes but it hasn't helped.
I also tried deleting the account, clearing cache and data from the exchange app and recreating the account.
Has anyone solved this issue?
I have not solved it but have the same problem. Galaxy S3. I need Exchange Sync, it finally got me to stop missing BlackBerry
Charging twice a day still stinks. Do other Android phones have this constant awake issue when running Exchange? Is the issue specific to ICS?
Hi, never experienced this on my S3, but did on my S1. A few things to try:
- Push can actually be more battery friendly
- Disable Calendar sync, if that cures it, try deleting all recurring appointments, starting with the oldest ones. Bad recurring appointments are known to send the sync process in a loop.
- Wrong login credentials keep the phone awake, even when sync is set to never!
I use Enhanced Email, in which security can be overided ( no server forcing a lock on the phone). I have read that security policies from the ecchange server can cause problems too.
Sent from my GT-I9300 using xda app-developers app
Yep same problem here too, anyone?
I'll try turning off calendar sync. I turned off push but that made no difference, as you suspected. I use touchdown for email, task, and calendar and also use device exchange sync for calendar (the latter so Calendar Snooze will work with appointments). I can probably get by syncing calendar manually but not using is not an option since calendar is more important than calls and email for me.
Will report back with findings.
techphets said:
I'll try turning off calendar sync. I turned off push but that made no difference, as you suspected. I use touchdown for email, task, and calendar and also use device exchange sync for calendar (the latter so Calendar Snooze will work with appointments). I can probably get by syncing calendar manually but not using is not an option since calendar is more important than calls and email for me.
Will report back with findings.
Click to expand...
Click to collapse
Hi techphets
Just wondering if you managed to fix this issue??
Ive also spent hours and hours trolling around trying to find a fix for this, but with no success any thoughts?? I have the galaxy s2 (not rooted, ics 4.0.3) so its definitely not just your S3, its more widespread. ICS? or the email app??
Cheers
i never use any stock apps especially when it connects to the networks and syncs so i just uninstall it to make sure that it doesn't consume battery life
Thanks. However when I log in to outlook online on my phone, the emails that appear are months old so it doesn't sync online. The only way to see new emails it to use the app (so I've found so far anyway)
Sent from my GT-I9100 using xda app-developers app

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