Please help!! - Motorola Droid RAZR

Hi all.. this morning I noticed a tiny or rather really small lump on the Battery cover of my phone.. I can feel it when I run my fingers over the phone where the phone details are printed on the Kevlar skin..
Is it normal or is there something wrong with my phone(battery maybe)? Please help..
Sent from my XT910 using XDA

Has the phone been over heated ? Do you have a warranty? If so call and get it replaced.

It gets heated (42-47 degree) after10-15 minutes of 3G browsing. .
The phone its under warranty and what should I tell the Motorola people to get the phone exchanged under warranty?
Thanks a lot!!
Sent from my XT910 using XDA

Took the phone to the service center.. They saw the phone and said its heating up badly.. They took the phone and said that they will have it under observation for two days. So will update you guys once it comes back.
And BTW they said that all RAZRs will have a tiny bump on the backside, they said that its the battery connectors and it will be there. Not sure if we was saying the truth or not!!:-(

Related

Dead pixel on screen

Hi guys,
Just today I noticed I have a dead pixel somewhere in the bottom left of my screen. When I start up it stays white-ish. It's a little dot. I got this phone with a contract, what should I do? I still have the warranty.
I doubt that warranty will cover it, because law mandates that a certain number of dead pixels are acceptable...
You can try and apply local pressure (gently at first then press harder till it works), just press on and around the pixel. The aim is to massage the pixel which can fix some causes of a stuck pixel...
Not guaranteed to work, but has worked for me in the past with other devices.
I wouldn't recommend pressing with anything other than your finger or you risk damaging it...
Just tell your phone company it won't turn on and they'll send a guy to swap it at the door if your in the UK and up to 6 months into your contract
Sent from my X10i using XDA App
Whaaat? What network are you with?!
Orange. If your within 6 months it's within the sale of goods act and I've had about 3 or 4 replacements in the past from them. Intend on doing it soon cause the edges on my white x10 are rubbing off.
You'll need to flash to stock but just run SEUS and reflash that
Sent from my X10i using XDA App
They post it to your door? (im with tmobile)
Yeah a wee dhl dude turns up. They only replace the shell, not the battery, battery cover, memory card or sim but none of these bits become dodgy.
Make sure you come up with a decent "it doesn't work" story and when they tell you to do factory reset etc say uve tried all options but just get a flashing green light or something
Sent from my X10i using XDA App
Ohhh, you mean a DHL dude picks it upp, it gets shipped off and repaired then sent back?
No he turns up with a new shell then swaps it for your one after making sure imei is right
Sent from my X10i using XDA App
:O Wow, T-Mobile send it away for a week to repair it.
That's damn good service!
O2 have always delivered to my door within 48 hours, almost always next day tbh, and the driver takes the defective phone back at the same time.
Sent from my rooted x10i using Tapatalk.
Ill make sure to mention that if i have to make another warranty claim, thanks

[Q] S3 died in pocket - wont switch on, no download mode/recovery no nothing

This morning my S3 was working fine, fully charged over night and functioned as normal. Sent a text, put it in my pocket and went about my business. Checked the time half an hour or so later... still fine. Came to make a call an hour after that, the screen was off and i couldn't get it to switch back on.
My first thought was that it must not have charged over night, plugged in charger and tried again but still nothing. Luckily the misses has an S3 also so I tried her battery in mine and vice verca... her phone switch on with my battery and was still charged... mine still did nothing at all with her battery in. Absolutly nothing!
I can't get anything out of it... wont switch on, no download mode, no recovery, laptop wont pick it up via usb. Its not like it banged anything whilst in my pocket as i was just sat watching TV and an hour ago it was fine.
Anyone had this or know what to do? Is it worth making a JIG to try and force download mode even though no button combo does anything at all? (believe me i've tried them all!)
Phone is rooted and *was* running a custom ROM with no problems. Does it need a trip to a service center? If it has to go for a warranty repair is there any way they can tell root/ROM if no download mode/ recovery?
I could understand if I f***ed it up when flashing something but as I say I was doing nothing at the time.
Thanx in advance for any info!
Theirs a thread started called "borrow a jig near you" if you cannot access download, recovery or anything I think that's the only option you have or the dreaded service centre lol
Sent from my GT-I9300 using xda premium
Happened to mine. Totally dead, was sitting on desk so wasn't touched between last use.
Sent it to Samsung (Regenersis) who replaced a power management IC and the main board.
Sadly it returned with very poor cell reception so went back, and has since come back still with poor reception, scratches, and lint under the camera glass! Not too happy with Samsung's repair centre atm!
Sent from my Nexus 7 using Tapatalk 2
LadFromWales85 said:
Happened to mine. Totally dead, was sitting on desk so wasn't touched between last use.
Sent it to Samsung (Regenersis) who replaced a power management IC and the main board.
Sadly it returned with very poor cell reception so went back, and has since come back still with poor reception, scratches, and lint under the camera glass! Not too happy with Samsung's repair centre atm!
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
If it returned with more problems, you can ask for a replacement.
You don't think I have already?! Haha
So far my pleas are falling on deaf ears. Spent several hours on the phone to them when it come back, before I got someone who would escalate it further and am waiting for their response
Sent from my Nexus 7 using Tapatalk 2
Cheers for the replies. Looks like it's off to the service center for a fix and some added problems.
Just hope they can't check the flash counter or ill be paying for it!
EDIT: just spoke to my carrier and because its only a few months old they will replace if free of charge!
Anyone know if it will still have all my personal info on it or is it too dead to talk to anyone?
dumb donkey said:
Cheers for the replies. Looks like it's off to the service center for a fix and some added problems.
Just hope they can't check the flash counter or ill be paying for it!
EDIT: just spoke to my carrier and because its only a few months old they will replace if free of charge!
Anyone know if it will still have all my personal info on it or is it too dead to talk to anyone?
Click to expand...
Click to collapse
If they replace it, they will send it to the service centre at their expense so it will be wiped anyway
Sent from my GT-I9300 using xda premium
speedyjay said:
If they replace it, they will send it to the service centre at their expense so it will be wiped anyway
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Excellent! Cheers. :good:

Sent my 800 for repair, they sent it back untouched!

Hey guys,
Just thought I'd share this experience with you guys in case someone else has had the same issue.
I've got a Nokia Lumia 800 with a faulty Charge/USB flap which keeps falling off when open, and doesn't sit flat when closed. Made a repair request through Nokia's website which all went swimmingly smooth until a week later when the phone was returned to me, untouched. They even had the nerve to attach a flyer about how this is my new "repaired or replaced phone which has been repaired under warranty".
I know what you're going to ask: how do I know they haven't done anything? Well the phone has the same IMEI for start, but the part that was faulty (the charger flap) has a tiny little mark on it, which I have photographic proof of, and the returned phone has the same mark.
So even though I specified in great detail the fault of the phone which I included in the package to Nokia, they have done nothing more than factory reset the phone and sent it on it's way back.
Think on Monday morning somebody's going to get their head bitten off.
.....and yes, the charge flap still falls off.
Nokia sucks in after service. In past had the same experience
Sent from my GT-N7000 using Tapatalk 2
As daft as it sounds i wish mine came back untouched. we put in the repair ticket that if phone data needed to be deleted, call me to discuss. I heard heard nothing and got a fresh flashed phone.
This meant i couldn't restore the backup made before it was sent!! fuming and after 2 weeks they still wont help!

Water sensors on HTC One

Hi guys,
Does anyone know where the water sensors (white round strips) are on HTC One? I accidentally dropped my HTC One in water. It started vibrating and I could not turn it off. It turned off once the battery got drained. I am not sure if I should try to plug it in. Its just over a month that I bought it..but I dont have the accidental insurance...I wonder how HTC knows if the cellphone (in particular HTC One as it is pain in the ass to open according to ifixit) has water damage or not.
Thoughts??
Appreciate your help!!
Thanks...
just call att and tell them then you want the insurance added. tell them you didn't realize it was just over a month. they always honor it. then next day do a claim.
Sent from my HTC One using xda premium
I am not sure if you should try turning it on either. Not do I know about how htc detects water damage.
My sister-in-law spilled some soda on her phone and put it in a jar of dry rice (surrounding the phone with rice entirely) to dry it out. It worked well for her, but I don't know how effective it is in general. Nevertheless, it might be worth a shot.
When I took my phone in for a replacement they checked what color it was under the glass for the flash. Maybe that could be it somehow?
Pull out the SIM card slot. Put it a container filled with uncooked rice and seal it up. Make sure you bury the phone into the rice so it sucks out the moisture from the phone. Leave it there for about 3-4 days. Take it out, place SIM card back in, plug in charger and see if the red notification light turns on. If it does, it means its charging and let it charge for about 30 minutes before powering it on.
Sent from the Hottest Phone of 2013 (HTC One)
I did the rice thing already for 2 days. Plugged in this morning. The red charging light starts flickering and then has been blinking ever since. Not a solid red light like its supposed to be during charging. Phone doesnt get charged. Tried holding power button for 10-15 sec with no luck.
I am assuming if I call HTC, they wont honor the warranty no more...Am I correct?
seahorse34 said:
I did the rice thing already for 2 days. Plugged in this morning. The red charging light starts flickering and then has been blinking ever since. Not a solid red light like its supposed to be during charging. Phone doesnt get charged. Tried holding power button for 10-15 sec with no luck.
I am assuming if I call HTC, they wont honor the warranty no more...Am I correct?
Click to expand...
Click to collapse
I would try AT&T they may swap it out without checking. HTC probably will check.
RestInPieces209 said:
When I took my phone in for a replacement they checked what color it was under the glass for the flash. Maybe that could be it somehow?
Click to expand...
Click to collapse
When I called for service they mentioned the same thing. They asked if the yellow around the flash was red at all.
Sent from my HTC One using xda premium
Shocking suggestion but how about being honest and paying for repairs and your mistake.
Sent from my HTC One using xda premium
eallan said:
Shocking suggestion but how about being honest and paying for repairs and your mistake.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Pfft being honest is so 1950's
sent from my mom's basement
eallan said:
Shocking suggestion but how about being honest and paying for repairs and your mistake.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
or sell it As Is and get a S4 Active and never have to worry about this again
MrGriffdude said:
Pfft being honest is so 1950's
sent from my mom's basement
Click to expand...
Click to collapse
Don't mind him, he's a skyrocket user (was) we're all smartasses.
Sent from my HTC One using xda premium
Why damage can be easily seen under microscope any part of any PC board
Sent from my HTC One using xda app-developers app
I have the One and the Skyrocket. I guess I'm a smart ass then.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
SKyRocKeting727 said:
I have the One and the Skyrocket. I guess I'm a smart ass then.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
Lol you know how most of us skyrocketeers are.
Sent from my HTC One using xda premium
seahorse34 said:
I did the rice thing already for 2 days. Plugged in this morning. The red charging light starts flickering and then has been blinking ever since. Not a solid red light like its supposed to be during charging. Phone doesnt get charged. Tried holding power button for 10-15 sec with no luck.
I am assuming if I call HTC, they wont honor the warranty no more...Am I correct?
Click to expand...
Click to collapse
The same is happening to my phone right now after i kept it in rice for 3 days. What happened to ur phone then?
The flash is the water sensor, as others have mentioned or guessed. I was at the AT&T store for a sim card swap and casually asked. I know the tech well and he told me where it was himself. Also, the dry ice trick is more reliable in my experience.
You can use silica desiccant in a bag for much much better results than rice. You typically find small packets in shoeboxes, etc. (No, I am not encouraging you to take the packets out of all the shoeboxes at wal-mart. But if you did, you'd confuse the hell out of the security personnel if they watched you on camera =P) You can refresh the desiccant pebbles by heating your oven to about 300 and then turning it off & leaving the packets on a cookie sheet inside. This will purge the moisture from them and re-activate them.
eallan said:
Shocking suggestion but how about being honest and paying for repairs and your mistake.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I used to be honest like you, but then I took a $50,000 medical bill to the knee.
I dropped my HTC One in the toilet, and it's not working at all. Can anyone help?
It was in the toilet for a second or two. I then took it out immediately and turned it off, wiped off any excess water, and left it in a bowl of rice, rotating it every few hours, for 48 hours. I have tried to turn it on this morning, but have had no luck. The screen is just blank, and the phone does not react when I put the charger in. The led green light doesn't come on to say it's charging, and neither a laptop of computer are recognising it when I plug it in. Does anyone have any idea what's wrong with it, or is it just completely dead? It's a new phone on contract, and I really can't afford to get a new phone. Or does anyone have any idea how much it would cost to repair it?
Any advice or tips would be really appreciated!
Thanks
thebrightpink said:
It was in the toilet for a second or two. I then took it out immediately and turned it off, wiped off any excess water, and left it in a bowl of rice, rotating it every few hours, for 48 hours. I have tried to turn it on this morning, but have had no luck. The screen is just blank, and the phone does not react when I put the charger in. The led green light doesn't come on to say it's charging, and neither a laptop of computer are recognising it when I plug it in. Does anyone have any idea what's wrong with it, or is it just completely dead? It's a new phone on contract, and I really can't afford to get a new phone. Or does anyone have any idea how much it would cost to repair it?
Any advice or tips would be really appreciated!
Thanks
Click to expand...
Click to collapse
I have been working for a sub that repairs phones for AT&T for several years. Water damaged phones do not get repaired as there is no way to get all the water and the contaminates that it migrates to the PCB out from under all the parts and connectors. If the Rice or other suggestions did not work then the phone is history and must be replaced at your cost if you don't have insurance. If you have insurance just be honest pay the deductible and get the refurb the will give you.
Thats your only options.
The ones water Indicator is actually inside the flash lens. Look next to the camera lens and see if that's a pinkish color or a off white- yellowish. Pink is water. There's also a small one inside the Sim slot that you can't really access or see. Good luck
Sent from my HTC One using Tapatalk

[Q] S3 International went into sea water

Hello folks,
yesterday I got a S3 International that was dropped into the North Sea here in Germany. It was just for a few seconds submerged.
My buddy opened it and removed the battery. I told him to put it into a box with rice to dry it out.
He then went to the store and bought a new one. I took the dead phone plugged in the battery and viola it booted.
He said I can have it. Then after 3 hours the screen was dead while the device was still working. ( I got a phone call )
I decided to put it back into the box with rice over night. The Phone booted with working display this morning.
What can I do to clean all the electrical components and make sure that all moisture is gone?
Any help or tips are very much appreciated.
Thank you.
PS: I'll be off line for a couple of working hours.
halninekay said:
Hello folks,
yesterday I got a S3 International that was dropped into the North Sea here in Germany. It was just for a few seconds submerged.
My buddy opened it and removed the battery. I told him to put it into a box with rice to dry it out.
He then went to the store and bought a new one. I took the dead phone plugged in the battery and viola it booted.
He said I can have it. Then after 3 hours the screen was dead while the device was still working. ( I got a phone call )
I decided to put it back into the box with rice over night. The Phone booted with working display this morning.
What can I do to clean all the electrical components and make sure that all moisture is gone?
Any help or tips are very much appreciated.
Thank you.
PS: I'll be off line for a couple of working hours.
Click to expand...
Click to collapse
My biggest concern is going to be the exposure of the electrical components to salt water... That stuff is going to become corroded rather quickly (Even with rice drying process) (Spent 13 years working on Naval Aircraft at sea... so seen the exposure many of times, its a constant battle) As for cleaning them.. mainly something to displace the water.. not sure what kinda corrosion prevention for electrical parts is available on the commercial market. we used a water displacing electrical safe spray alot. So see what is similar you might be able to find.
Please read forum rules before posting
Questions and Help issues go in Q&A and Help section
Thread moved
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Friendly Neighborhood Moderator
And moved to international section as well
halninekay said:
Hello folks,
yesterday I got a S3 International that was dropped into the North Sea here in Germany. It was just for a few seconds submerged.
My buddy opened it and removed the battery. I told him to put it into a box with rice to dry it out.
He then went to the store and bought a new one. I took the dead phone plugged in the battery and viola it booted.
He said I can have it. Then after 3 hours the screen was dead while the device was still working. ( I got a phone call )
I decided to put it back into the box with rice over night. The Phone booted with working display this morning.
What can I do to clean all the electrical components and make sure that all moisture is gone?
Any help or tips are very much appreciated.
Thank you.
PS: I'll be off line for a couple of working hours.
Click to expand...
Click to collapse
Try open the plastic that protects the motherboard, then use a hair dryer fom a distance and for few seconds, so the board will not heat.
It helps :laugh:
Sorry for posting this in the wrong area. My bad.
Well it looks like the screen is okay, but the device shows some strange behaviour. Sometimes after turning it on it goes into download mode without holding the specific button combination.
I believe the phone is bricked. :/ edit : the device is working now. The cleaning und the hair dryer did the trick.
Thank you guys so much. Now a proud owner of a free S3.
God I love XDA.
Its so nice to hear that someone has Saved a fellow S3's Life...
Hi all. It looks like the GPS module is damaged. I can't get a lock to any satellite. Any ideas how to fix it?
Sent from my GT-I9300 using XDA Premium 4 mobile app
Replace the motherboard
Sent from my GT-I9300 using Tapatalk 4
Is that possible? Ram etc is separated from the mobo?
Sent from my GT-I9300 using XDA Premium 4 mobile app
You can replace it yeah. Can be expensive. Perhaps get an assessment at a mobile phone repair centre.
Sent from my GT-I9300 using Tapatalk 4
I doubt it is worth repairing, replacing the mobo now and next the aerial module, then the camera etc. etc.
Salt water corrodes over time, so the problems will only get worse. Spend £300 now on a new one rather than £350 repairing that one in stages.

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