Hi,
I am having issues with ending calls. After I speak with someone and I remove my photon away from my ear, the screen refuses to turn on. The calls stays connected. The only way to end the call is to pull the battery. This happens randomly and frequently almost half the calls.
The entire phone is unresponsive, even the power or volume buttons do nothing. The screen remains off. I guess this has to do something with the proximity sensor.
One thing I have observed is it happens a lot (much more than half) if I get to voicemail or any IVRS system.
I am on beta 0.4.2.1 of joker's. Is anyone facing the same issues? I have had this issue long, pre-beta 0.3
Looking for suggestions and fixes if anyone has one.
- Harakiri
Harakiri1298 said:
Hi,
I am having issues with ending calls. After I speak with someone and I remove my photon away from my ear, the screen refuses to turn on. The calls stays connected. The only way to end the call is to pull the battery. This happens randomly and frequently almost half the calls.
The entire phone is unresponsive, even the power or volume buttons do nothing. The screen remains off. I guess this has to do something with the proximity sensor.
One thing I have observed is it happens a lot (much more than half) if I get to voicemail or any IVRS system.
I am on beta 0.4.2.1 of joker's. Is anyone facing the same issues? I have had this issue long, pre-beta 0.3
Looking for suggestions and fixes if anyone has one.
- Harakiri
Click to expand...
Click to collapse
I did not experience this issue running 0.4.2.1. First thing I would do is download ScreenOn from the Market and set it to keep the screen on when using the dailer/call function.
Not sure what is actually causing this on your particular device though.
Related
Having an issue where once a phone call is made, the screen doesn't seem to turn off. The end result is calls ending up on speaker phone, muted, random numbers held down for long periods of time, etc. It's quite annoying at this point.
Is any one else experiencing this??
I have had the same issue with my screen multiple times. Sometimes I back it off my face, then put it back & that works....best method is to just tap the power(unlock/fingerprint scanner) button.
ya, that's exactly what i've had to do too. any ideas whether it's a software or hardware sensor issue?
Having weird prox issues:
When i make a call, i place the phone to my ear, screen turns off correctly. when the call ends, the screen does not turn back on and there is NO WAY for me to turn it back on. Only way is to batt pull....
Also, after the call has ended, if i receive a call, ppl get my voice mail...ie my phone goes into some kinda purgatory state...anyone else have this issue?
Im on CM7 beta.
Thanks in advance!
I have seen 2-3 other threads discussing the same thing but no issues were found. Hopefully I will be lucky enough to find one.
I am using an unlocked rezound with a rom that I am not too sure of. I don't remember which one I eventually got working.
My issue is essentially the following,
Power button to lock screen is slow. The red buttons light up but the screen takes 1 minute to show.
I can dial phone numbers and even hear the other person and they can hear me but the touch screen becomes unresponsive.
Ultimately the phone restarts itself or just turns black.
Occasionally I get the error "Process System is not responding, would you like to close it?". I also now have a slight buzzing
sound coming from the earpiece in calls.
Try Wiping and flashing a new rom or doing a factory reset from within the recovery
Atheyst said:
I have seen 2-3 other threads discussing the same thing but no issues were found. Hopefully I will be lucky enough to find one.
I am using an unlocked rezound with a rom that I am not too sure of. I don't remember which one I eventually got working.
My issue is essentially the following,
Power button to lock screen is slow. The red buttons light up but the screen takes 1 minute to show.
I can dial phone numbers and even hear the other person and they can hear me but the touch screen becomes unresponsive.
Ultimately the phone restarts itself or just turns black.
Occasionally I get the error "Process System is not responding, would you like to close it?". I also now have a slight buzzing
sound coming from the earpiece in calls.
Click to expand...
Click to collapse
If you want to know what ROM you're on, go into Settings > About > Software information and it should say something under Software number. Mine says the name of my ROM.
Then just for fun you can pull down on the bottom of the list and see it stretch out and then boing back up when you let go. :cyclops:
But yeah, try wiping and if you do a factory reset make sure you back up any files you want to keep. Do a fresh flash if that doesn't fix it.
SOLUTION - PROXIMITY SENSOR CALIBRATION
Someone on here posted an app for rooted only devices that alters the sensitivity of the proximity sensor.
Dust can be causing the issue or you can use this app to fix it for you. The app fixed my problem instantly.
My HTC One Max's screen often comes on during calls. Then the touch screen reads my face's contact with the screen and acts according to what it thinks I selected. I have ended up several menu layers into apps that opened because of this. But worse, I have frequently had my calls mute - so the person I am talking to can no longer hear me.
I have had my HTC One Max less than a month, and it has had to be replaced twice, once because the 3G radio didn't work, and the second time because of this issue. Well, the current replacement has the same issue too. I used Android Sensor Box to test the functioning of the proximity sensor, which should be what controls this function. It appears to work, but my experience tells me that it stops working a few minutes into a call.
Your ideas and suggestions are welcome. I love the phone, but this is a problem I can't live with.
Is anyone else experiencing this issue?
My suggestion is to always press the power button during calls that way the phone only comes back on if you hit the power button again... The reason it comes on now during calls because your ear / side of your head covers and uncovers the sensors at the top of your phone so to eliminate that just turn the screen off by pressing the power button it work 100% for me, my wife had the same problem until I told her to start doing that.. Lmk if that works!!
Sent from my HTC6600LVW using Tapatalk
when I use the original oxygenos, I always happens (in each call) that there are unintentional touches the screen that usually make me turn the microphone off or pause the call, all this makes it impossible to make a phone call.
I tried doing upgrades, downgrades, cache cleaning, reset but nothing!
The only way to solve it is to use the CyanogenMod 13 where the bug does not occur but.
can someone help me with this problem ??? I like the stock rom and I would use it without problems
Lock the phone after acepting or making a call, maybe? Ive never had such issues with OOS.
aredpanda said:
Lock the phone after acepting or making a call, maybe? Ive never had such issues with OOS.
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Click to collapse
Yes! the only way is to turn off the phone with the power button after starting the conversation, it is still very frustrating!
If I type a number and make e call the display will immediately go off when I put the phone near the ear. If I just keep it in the hand it will not go off. I guess this is what happen by default. Maybe it has to do with some kind of sensor you turn off on your settings in OOS?
fotjon said:
If I type a number and make e call the display will immediately go off when I put the phone near the ear. If I just keep it in the hand it will not go off. I guess this is what happen by default. Maybe it has to do with some kind of sensor you turn off on your settings in OOS?
Click to expand...
Click to collapse
I think the screen is responsive to the touch in some cases despite the proximity sensor turns off the screen, it's a pretty serious problem, those of OnePlus are willing to fix it, but they will leave at least 30 days.
I do not understand if it is a sofware or hardware problem because with the various tests I did the sersore proximity seems to work fine, but I can not make a phone call without any problems