Gone to both the FCC and BBB about this issue. - HTC Rezound

I asked this in the razr form, but I got nailed. Verizon markets this phone to death and when I have have been on the phone with them calls it "there best phone". I am on my 2nd phone and 2nd sim card. They will not take this one back.
What should I do? What can I do help!!!
Videos:
1st phone:
1)http://www.youtube.com/watch?v=rDxJoGv3FLA&feature=relmfu
2)http://www.youtube.com/watch?v=luzvVb79-Qg&feature=channel
3)http://www.youtube.com/watch?v=RgDnByyo0tw&feature=channel
2nd phone:
1)http://youtu.be/l1L_EZVEsHw
2)http://www.youtube.com/watch?v=vOo4q4qGZCc&feature=channel
Thanks from 4ktvs
Edit: Ok I guess not. I guess I need to ask for a new phone some how. I don't think they will take this one back.
How much do rez's go for?
Thanks
Edit: full data use:
January: about 30Gb ( Unlimited LTE was cool as mess at the time, but droped a lot. )
February: 89Gb ( Internet was bad)
March: 54Gb ( Internet was still bad, but got it fixed.)
So far: 35GB and it just ended. ( I uploaded a lot of thing's with it. When working that is)
More: So I have not even used 50mb, not gb MB and this happened:http://www.youtube.com/watch?v=N9KuhIivbm4
The end: Well I guess using 90gb throttle's you forever on Verizon and now I will have to keep my month to month line on AT&T. I will just wait it out and end it at the end of the 2 years. oh well I can live with it.
Thread is done, Mods lock this thread down. It has turned into a flame fest and I will take full hit for this.
just an update to say it's been fixed, no more 500kbs every 24hours.
Sorry to all for thinking I was "throttled", but I looked all over the internet: Xda,youtube, verizon forums, and more. I could not find any one with the same issue. And yes I should be called stupid, a jerk, and the list go's on.
I was hard headed about this issue and I was not right.
And even if I had been "throttled" I got what was coming any ways. I did not think it was fair to be throttled for is long as I was, but I have had a weekend to think about it. Any way just happy to have this fixed and I don't be using 50+GB a month any more, thats for sure.
Any way sorry for being a bit of a jerk and no I don't think you will just "forgive" me or anything, but I when I know I have been a jerk. The lest I could do is say your right and I was not.
Edit again: It has come back so now I went to the BBB and the FCC.

If I remember correctly, Verizon does not throttle 4G - they will only throttle 3G and only if you're in their "top 5%" which really just means you've consumed more than 5GB of data on the current billing cycle..
Looks like maybe you're either in an area with terrible 4G coverage, or you should have just gotten a Rezound and not a RAZR

No. Unless you're on 3G. And even then, probably not.

a.mcdear said:
If I remember correctly, Verizon does not throttle 4G - they will only throttle 3G and only if you're in their "top 5%" which really just means you've consumed more than 5GB of data on the current billing cycle..
Looks like maybe you're either in an area with terrible 4G coverage, or you should have just gotten a Rezound and not a RAZR
Click to expand...
Click to collapse
there actually HAS been 4g throttling cases. if you use a **** ton of data on an unlimited plan they will throttle you. a guy on rootzwiki i think the galaxy nexus forums, had data throttling on 4g and the customer service lady said it was because he was in the top 5% of users :/

a.mcdear said:
If I remember correctly, Verizon does not throttle 4G - they will only throttle 3G and only if you're in their "top 5%" which really just means you've consumed more than 5GB of data on the current billing cycle..
Looks like maybe you're either in an area with terrible 4G coverage, or you should have just gotten a Rezound and not a RAZR
Click to expand...
Click to collapse
I should have went for the rezound, but my verizon bud pushed the razr and I said ok.
Now I guess I got a crap phone. Do I need to buy a new phone? (Rezound)

antp121 said:
there actually HAS been 4g throttling cases. if you use a **** ton of data on an unlimited plan they will throttle you. a guy on rootzwiki i think the galaxy nexus forums, had data throttling on 4g and the customer service lady said it was because he was in the top 5% of users :/
Click to expand...
Click to collapse
YES thank you. tell me more
I used 12Gb and bam 400-600kbs day and night.

4ktvs said:
YES thank you. tell me more
I used 12Gb and bam 400-600kbs day and night.
Click to expand...
Click to collapse
12gb?!? That's insane I barely brake 2 on my unlimited
Sent from my MB870 using Tapatalk 2 Beta-5

Here's the link idk if they found a solution http://rootzwiki.com/topic/14945-yes-verizon-does-throttle-4g/
Sent from my MB870 using Tapatalk 2 Beta-5

My internet was bad. I got mad at this when I got 600kbs, so I started uploading youtube videos with it and now I sit at 30GB.

Yeah I'm not sure - they state clearly that they do not throttle 4G, but we all know that what they say and what they do aren't always the same thing. But the one thing I can tell you is that I get great 4G speeds and coverage on my Rezound, but I am not a huge data user. I have an unlimited plan, and tether my tablet to my phone everyday, but I generally only use between 2 and 3GB per month, so I've never gotten up into the range where throttling would be a problem. Honeslty I keep it in 3G mode 99% of the time because its fast enough for what I do (mostly just RDP connections, Google Music, light web browsing and Google Maps) and the battery lasts much longer.

look around the forums. iirc there is a data throttle remover. I never owned a razr so I don't know if one was developed for that phone.

Verizon is NOT throttling 4G, unless they've changed their policies. And even then, they don't throttle 3G like AT&T throttles. It's not based on individual users, it's based on tower load, so whoever made up this "5%" thing needs to get their story straight if they're going to make sh*t up.

read
support.verizonwireless.com/information/data_disclosure.html

johnwaynegacy said:
read
support.verizonwireless.com/information/data_disclosure.html
Click to expand...
Click to collapse
To optimize our network, we manage data connection speeds for a small subset of customers – the top 5% of data users with 3G devices on unlimited data plans – and only in places and at times of 3G network congestion.
It's not about the top 5%, it's about place and time. You could be 5% and never get throttled because the towers you use aren't congested.

my internet seemed slow when i was at 1.9gbs-2gbs and then when i went over 2gbs it was fine. idk bug or something.

tekhna said:
To optimize our network, we manage data connection speeds for a small subset of customers – the top 5% of data users with 3G devices on unlimited data plans – and only in places and at times of 3G network congestion.
It's not about the top 5%, it's about place and time. You could be 5% and never get throttled because the towers you use aren't congested.
Click to expand...
Click to collapse
correct

tekhna said:
To optimize our network, we manage data connection speeds for a small subset of customers – the top 5% of data users with 3G devices on unlimited data plans – and only in places and at times of 3G network congestion.
It's not about the top 5%, it's about place and time. You could be 5% and never get throttled because the towers you use aren't congested.
Click to expand...
Click to collapse
it SAYS the top 5% there! your PROVING yourself wrong. quit raging about making up stuff when it says it on the VERIZON website. SIT DOWN jk lol

tekhna said:
To optimize our network, we manage data connection speeds for a small subset of customers – the top 5% of data users with 3G devices on unlimited data plans – and only in places and at times of 3G network congestion.
It's not about the top 5%, it's about place and time. You could be 5% and never get throttled because the towers you use aren't congested.
Click to expand...
Click to collapse
So what is this then and have you seen it before?
I have had some time trying to get this fixed.

antp121 said:
it SAYS the top 5% there! your PROVING yourself wrong. quit raging about making up stuff when it says it on the VERIZON website. SIT DOWN jk lol
Click to expand...
Click to collapse
read again, this time with your eyes.

4ktvs said:
So what is this then and have you seen it before?
I have had some time trying to get this fixed.
Click to expand...
Click to collapse
No, I haven't because I have a 4G phone, and so do you, which means it doesn't apply to us. You're not being throttled.

Related

so how much data we can use before we get throttled or cap ?

so is there anything like this with verizon ?
i m currently with tmobile and want to switch.
raydm said:
so is there anything like this with verizon ?
i m currently with tmobile and want to switch.
Click to expand...
Click to collapse
A lot more than tmobile (who has a 2gb cap before they throttle you).
Before july 7th the unlimited data plan for $30 will have no cap which is a big plus for people who live in a 4g area. Starting on the 7th new customers will have to pick data packages what start with 2gb a month for $20 or $30. New plans suck.
Sent from my ADR6400L using XDA Premium App
Existing plans will be grandfather in.
rooted Tbolt w/ tapatalk
yareally said:
A lot more than tmobile (who has a 2gb cap before they throttle you).
Click to expand...
Click to collapse
Currently with T-Mobile, they don't throttle you until you reach 5 gb. Some plans are different but being with T-Mobile for several years and NEVER been throttled, my plan is 5 gb. I am also going to switch to Verizon to take advantage of their data plan before they change.
yareally said:
A lot more than tmobile (who has a 2gb cap before they throttle you).
Click to expand...
Click to collapse
new t-mobile unlimited plans are 2gb for the special price, all others are still 5gb and they will throttle you (found out the first month).
raydm said:
so is there anything like this with verizon ?
i m currently with tmobile and want to switch.
Click to expand...
Click to collapse
Verizon's official position is that they may throttle those that are in the top 5% of data users, esp during peak data usage times. Only been with them a couple of weeks so not sure how hard ass they are. Haven't seen anyone complain.
I've only used about 4gb so far in 2 weeks.
I've been using about 10-15 gigs a month for the last 3 years and have never seen any cap,I'm sure they will start it when the new pricing plans start but I plan to keep my service the way it is.
Posted from my Nokia V560
I have also been told by Verizon employees that plans in place before 7/7/11 will be grandfathered. If you don't have a VZW data plan yet but have been considering it, pull the trigger before the 7th.
I have not been able to confirm that the unlimited cap on grandfathered plans will be "for life" but this has been the general consensus from what I've heard.
so there is no data throttling on verizon as of now ! cause i might just use about 10 -15 gb of 4g in a month.
verizon throttles but that was 3G... not sure if that applies to 4G... yet.
6.6gb in third week and haven't been throttled. unlike the tmobile where i got throttled to 56k speeds.
I have never heard this 5% thing before. I am on a 3g only area and can say my data is getting throttled pretty rough. Been days since I got solid speeds and my girlfriends dinc, my old phone, is getting way better speeds. I am currently over 4.5 gb this month and she is under 2.5
Sent from my ADR6400L using XDA App
Good god what do you people do to use that much data? If I TRY to use a lot, I may use 4gb in a MONTH! I just don't find out practical to watch full movies on my phone... Sure a youtube video every now and then, but not a WHOLE movie. Talk about a battery killer...
Sent from my stock HTC Thunderbolt using Swype
http://iosdroid.net/2011/06/22/details-of-verizons-new-data-plans/
Recently, in order to save battery whenever im home which is most of the time i switch off the 3G network and go on wifi. Since I dont have 4G coverage near my home yet its much better than running of 3G. not only has it been lowering my data usage which is small to begin with but been making my battery last forever. even on my extended battery.
I have a boring job and no super vision. plus I tether a lot...
Sent from my ADR6400L using XDA App
Well data flies when you tether,a movie on the phone might only be 300mb but the same flick on a pc it 2gb,anyway since I have been a vzw slave I have bounced as much a 20gb but average 10-15gb,i drive a truck and this is my internet,as far as speeds go some 3g markets are slow some are fast but I have never seen it throttled,as far as 4g goes fastest I have seen is phoenix, slowest was oklahoma city, los angeles is consistant all over the valley.
Posted from my Nokia V560
I just switched to verizon yesterday after learning this so that I would be grandfathered in. I spoke to 2 different store reps and 1 online rep and they all confirmed that data usage is 100% unthrottled and uncapped if you sign up before the 7th. Now I imagine there is some fine print which says if you use 50GB in a month they can throttle you if they wish, but obviously this is well above and beyond anyone's usage pattern.
On tmobile I was routinely hitting the 2GB cap without doing much at all. I stream a lot of music while I drive, and email a lot of 5MP pictures to myself to watch on my computer so I dont have to worry about a USB cable. I also surf on my lunch break and in the evenings on the couch. I can use about 1GB a week doing this.
I think im getting throttled. my 3g used t be much faster.
David 617 said:
I think im getting throttled. my 3g used t be much faster.
Click to expand...
Click to collapse
Go download speedtest and tell us what you get. Make sure you are doing this in a known good area.
I used over 70GB the first month this was out and never got throttled and still don't(Didn't have internet for that month so my phone became the internet). So its a good bet its quite high and will stay there for the unlimited people. >1MB/sec upload speeds <3 for torrents

[Q] Called from Sprint, using too much data?

So I received a call from Sprint Friday morning, which actually woke me up, and rep told me that I was using too much 4G data and my account would be monitored for the next 10 days and if I continued using so much 4G that my account would be canceled. My data usage isn't anything crazy either.
Has anyone else had this happen?
I was so grogy at the time I didn't really argue with him and hung up the phone. Later that day I thought more and more about it so I called Sprint back trying to find someone who knew about this, after about 5 reps, a dude got me a number for the department that called me. Curiously enough he couldn't even tell me what the department was called, just said it was a small department that only handles these things. Unfortunately they are only open 8-8 M-F so I haven't been able to contact them.
Wow.. that's weird man. Keep us posted.. I'm in phoenix and have access to some of the test 4g area's setup, but don't get to use them often. Hope that's not the case!
Do you mean maybe roaming data? Because I was under the impression that Sprint data was completely unlimited.
I know in General, someone else got calls too but that was about roaming data.
That's weird, keep us posted. But they do crack down on roaming data
Sent from my PG86100 using Tapatalk
I got a letter saying I was violating my data tems.
I have an Overdrive with a line JUST FOR DATA and use it on 4G ONLY. I haven't used so much as a BYTE on 3G.
I have my EVO 3D with unlimited data and use it primarily on 4G.
If it's NOT unlimited data, don't sell me UNLIMITED DATA
ColdH33t said:
Do you mean maybe roaming data? Because I was under the impression that Sprint data was completely unlimited.
I know in General, someone else got calls too but that was about roaming data.
Click to expand...
Click to collapse
Nope, he said specifically 4G data. Can you even roam on 4G?
awenthol said:
I got a letter saying I was violating my data tems.
I have an Overdrive with a line JUST FOR DATA and use it on 4G ONLY. I haven't used so much as a BYTE on 3G.
I have my EVO 3D with unlimited data and use it primarily on 4G.
If it's NOT unlimited data, don't sell me UNLIMITED DATA
Click to expand...
Click to collapse
Exactly... Not to mention I'm being forced to pay extra for 4G, why shouldn't I use as much as I want on an unlimited plan?
I would have a huge problem with this since I left tmobile because of their 5gb limit on data. And had to give up my sweet my touch 4g which I honestly still miss.
That's really weird, considering that there isn't even a way to monitor how much 4G data is being used anyways. The info on the website only reflects 3g data use. I thought 4G was true unlimited.
Sent from my PG86100 using Tapatalk
I bet the rep was new. Maybe you were roaming 3G. I think we are allowed like 250Mb 3G data while roaming. But you gotta go over that limit several months before they do anything typically. 4G/3G is unlimited on our phones. I don't know of any other Wimax 4G companies besides Sprint and Clear. I use Clear's network everyday for 4G since Sprint doesn't have 4G here. And never had a problem... Sprint does hold half their shares or something.
Sent from my iPhone with the bigger GeeBees.
k2buckley said:
That's really weird, considering that there isn't even a way to monitor how much 4G data is being used anyways. The info on the website only reflects 3g data use. I thought 4G was true unlimited.
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Well you may not be able to view how much 4G data your using but Sprint would certainly monitor it.
notasimpleway said:
I bet the rep was new. Maybe you were roaming 3G. I think we are allowed like 250Mb 3G data while roaming. But you gotta go over that limit several months before they do anything typically. 4G/3G is unlimited on our phones. I don't know of any other Wimax 4G companies besides Sprint and Clear. I use Clear's network everyday for 4G since Sprint doesn't have 4G here. And never had a problem... Sprint does hold half their shares or something.
Sent from my iPhone with the bigger GeeBees.
Click to expand...
Click to collapse
Well, he stated I was in violation of the terms of service of 4G and was using too much data, but when I asked him about what terms I was violating he wouldn't state it. The only way they would really know what I was actually using my 4G data for would be if they were doing deep packet inspection on my IP packets. The weird part is I've been using 4G and tether since the Evo 4G came out, and my usage patterns haven't changed much. That's what is really confusing.
interesting, especially seeing how all there commercials are bragging about unlimited data.
what do you normally do with your 4G on a daily basis?
maybe it was for roaming . not 4G , 4G . you must get sick ass signal of 4G whereever you're at on a daily basis haha
Any chance it was a fake call? I've used probably 30GB of 4G some months, no issues.
honestly... i would tell them to kiss my a**... if you happen to call them back or they call u back, tell them just that...
they are not gonna do anything..
y'all getting trolled, dude lying or had a nightmare. sprint 4g is unlimited as is the 3g, its true about roaming though.
sources: sprint documentation and my data usage, i would have been dropped back when i had my hero, my LOWEST data usage was 15gb and i will not quote my max
NewZJ said:
y'all getting trolled, dude lying or had a nightmare. sprint 4g is unlimited as is the 3g, its true about roaming though.
sources: sprint documentation and my data usage, i would have been dropped back when i had my hero, my LOWEST data usage was 15gb and i will not quote my max
Click to expand...
Click to collapse
I'm not trolling. Here's the number the guy gave me. 18552358851.
Sent from my PG86100 using XDA App
I go along with a friend screwing with you and making the call.
cruise350 said:
I go along with a friend screwing with you and making the call.
Click to expand...
Click to collapse
Here is another XDA thread I just found. Besides, the call came from a Sprint service number.
http://forum.xda-developers.com/showthread.php?t=1137063
That post was about "rooting and tethering for free" and roaming.
Are YOU doing any of these things?

AT&T Throttling Bandwidth

EDIT/UPDATE: File your complaint with the FCC over the bandwidth throttle;
http://esupport.fcc.gov/complaints.htm
Original Post:
Using AT&T and a new SGS2. I've had a grandfathered "unlimited" plan for 10 years @ $30/mo.
"Unlimited" by definition means 'without limitations, unrestricted'. I was getting over 700KB/sec download before the throttle, now I barely get 15KB/sec, it's effectively crippled my phone and certainly made GPS unusable. Calls to AT&T are pointless, they have a different definition of 'unlimited' and are telling me the throttle won't be lifted until my next billing cycle in January.
Two questions;
Does anyone else find this absurd? "Unlimited" is a very specific, non-ambiguous term.
And has anyone found a way around this?
Sent from my Galaxy II.
of course its absurd but there's no way around it
I'm not a lawyer but this seems like class-action material. It's false advertising, at the very least.
Sent from my Galaxy II.
Just wondering, how much did you use per minutes of internet before hey started throttling you?
Sent from my SAMSUNG-SGH-I777
There's a thread in the Vivid forum discussing this. People are being throttled after as little as 1 GB. Can't figure out what their use of measure is. Calendar month? 1 GB is unacceptable. I said over there top 5% is likely a lot lower than people probably think considering tons of people on grandfathered unlimited plans probably use hardly any of their data. Smartphones are no longer for the power user. My dad as an Android phone and he might have his email setup, but I'm sure that's all the data he uses.
edit: They did find a way to change the APN to where you weren't throttled anymore though, not sure if that applies here as well.
rquinn19 said:
There's a thread in the Vivid forum discussing this. People are being throttled after as little as 1 GB. Can't figure out what their use of measure is. Calendar month? 1 GB is unacceptable. I said over there top 5% is likely a lot lower than people probably think considering tons of people on grandfathered unlimited plans probably use hardly any of their data. Smartphones are no longer for the power user. My dad as an Android phone and he might have his email setup, but I'm sure that's all the data he uses.
edit: They did find a way to change the APN to where you weren't throttled anymore though, not sure if that applies here as well.
Click to expand...
Click to collapse
Not throttled yet. 10GB last month and about 3gb this month so far
hyelton said:
Not throttled yet. 10GB last month and about 3gb this month so far
Click to expand...
Click to collapse
That's the complaint there, can't figure out what's triggering the throttling.
rquinn19 said:
edit: They did find a way to change the APN to where you weren't throttled anymore though, not sure if that applies here as well.
Click to expand...
Click to collapse
That works only for LTE phones. They hit the Throttle on the LTE data, they can switch APNs to use HSPA+ data at full HSPA+ speeds. So they go from 30+ Mbps on LTE to like 0.25 Mbps, then switch to HSPA+ and get 6-8 Mbps.
In my area I get 2-3, at best on HSPA+. I use 6-8 GB on a normal month, as high at 10.5 one month. I have never been throttled.
Sent from my Galaxy S II (i777)
quarlow said:
That works only for LTE phones. They hit the Throttle on the LTE data, they can switch APNs to use HSPA+ data at full HSPA+ speeds. So they go from 30+ Mbps on LTE to like 0.25 Mbps, then switch to HSPA+ and get 6-8 Mbps.
In my area I get 2-3, at best on HSPA+. I use 6-8 GB on a normal month, as high at 10.5 one month. I have never been throttled.
Sent from my Galaxy S II (i777)
Click to expand...
Click to collapse
I feel like I'm capped at 3 Mbps. No matter what it tops out at that. Kinda odd if I'm not capped.
rquinn19 said:
I feel like I'm capped at 3 Mbps. No matter what it tops out at that. Kinda odd if I'm not capped.
Click to expand...
Click to collapse
3G and Faug G data speeds vary greatly by market. I think LTE is fairly consistent market to market, and in those markets the HSPA+ data is generally 8-11 Mbps.
Some people complain when they are throttled down to 100KB/s, something that's a good day for me.
Sent from my Galaxy S II (i777)
To answer those that asked, and yes, I admit this might seem ridiculous, but I did ~10.6GB in 14 days. Prior to that, I averaged 10-20GB a month with no hassles. With the new phone, the $0.10 Google market sale and a lot of experiementing, it was higher than expected with the new speeds. Still, "unlimited" is unlimited.
The notice I got came in the form a text, informing me that I should check their data plans (again, I have unlimited, why would I care?) and then a second notice that came in hours later - sometime around 4-5am that read:
"ATT Free Msg: Your data use is approaching the top 5% of users. Avoid reduced data speeds, use Wi-Fi where available. Visit att.com/dataplans or call 866-344-7584"
That's it. The warning came but I was already throttled and the "smart" part of my phone is effectively useless.
Read this story it explains how AT$T determines who should get throttled.
In a nut shell if you live in a area that has high data usage then the threshold is a lot higher then if you live in a area that has low data usage.
http://www.tomsguide.com/us/AT-T-iPhone-data-throttle-4G-2G,news-13445.html
Dude 25GB is excessive!
Sent from my SAMSUNG-SGH-I777
But the i777 doesn't have LTE.....right?
Can't we sue at t for throttling since we never signed up for throttled plan.. It suppose to be unlimited and they are not throttling other data plans
Sent from my SAMSUNG-SGH-I777 using XDA App
It doesn't say anywhere in your agreement you are set to get certain speeds. It also says all over that att will do whatever they deem necessary if they feel your use can cause detrimental affects on other users.
Sent from my Galaxy S II (i777)
Made an update to my earlier post. My account on att.com reports that I did 10.6GB and was roughly half-way into my billing cycle.
Since their nerfbat hits entire neighborhoods (by design) it makes for some ridiculous scenarios. This **** was obviously derived by committee.
Question: Is it even possible to consume all of the data in your plan if you are restricted to 2G? No. It's not.
AT&T's plan caps can't even be consumed at 2G speeds, it would be fun to see a class-action against AT&T for failure to fulfill contract by deliberate act.
Scenario:
1) you use a bunch of data quickly to DL something in the beginning of the month.
2) AT&T flags you and demotes you to 2G for the remainder of the month.
3) At full 2G speed, you DL everything you can, but are only able to use up 2/3 of your paid data plan simply because it is not possible to use more than that with 2G in a month.
While you're stuck at 2G, your 3G-equipped neighbor is now in the top 5% and gets demoted to 2G, too.
Yes, I smell class-action.
Tried once more to get a rep on the phone, it's pointless. This is a direct quote:
"Sir, I realize you have an unlimited plan but we've placed a limitation on it."
AT$T use a different dictionary to define 'unlimited'. Even if they wanted to, nobody can remove the throttle until the billing cylcle ends. Bastards.
Captain Zero said:
Tried once more to get a rep on the phone, it's pointless. This is a direct quote:
"Sir, I realize you have an unlimited plan but we've placed a limitation on it."
AT$T use a different dictionary to define 'unlimited'. Even if they wanted to, nobody can remove the throttle until the billing cylcle ends. Bastards.
Click to expand...
Click to collapse
Technically you are unlimited, they're not completely shutting down your data. You can still transfer all day long, just at a slow pace.
Sent from my SAMSUNG-SGH-I777 using Tapatalk
Creative English at it's best. ATT: Oh we didn't mean unlimited we were saying "Hey, its uhh, limited. "
Sent from my SAMSUNG-SGH-I777 using xda premium

Issue has come back so I went to the FCC and BBB.

I have a video link: http://www.youtube.com/watch?v=rDxJoGv3FLA&feature=channel I have more videos on youtube and tons on siting on my SD card. I had only used 12GB and this is what they did and even the new phone does it, so if phone=good, network=fine and I got a new sim so it=fine.
More videos:
1)https://www.youtube.com/watch?v=dUyt2R69Ya4&feature=channel
2)https://www.youtube.com/watch?v=9ozWxWYPgI8&feature=relmfu
3)https://www.youtube.com/watch?v=luzvVb79-Qg&feature=channel
4)https://www.youtube.com/watch?v=iXPlolDGtfs&feature=relmfu
5)https://www.youtube.com/watch?v=RgDnByyo0tw&feature=channel
2nd phone videos:
1)http://www.youtube.com/watch?v=vOo4q4qGZCc
2)http://www.youtube.com/watch?v=ckRYSNuAtXc&feature=channel
3)http://youtu.be/l1L_EZVEsHw
So Then whats left?
Throttling thats what
Comment now
Update: I just pulled this "there actually HAS been 4g throttling cases. if you use a **** ton of data on an unlimited plan they will throttle you. a guy on rootzwiki i think the galaxy nexus forums, had data throttling on 4g and the customer service lady said it was because he was in the top 5% of users :/" (Link:http://rootzwiki.com/topic/14945-yes-verizon-does-throttle-4g/page__st__50)
Eat it haters
Update2: This a vs video. Verizon throttled 4G vs verizon not throttled 4G. Eat that. If you guys want, I will go back and ask to swap sims with one of the phones on the foor. (I don't think they would let me make a video of it)
Link:http://www.youtube.com/watch?v=RCbvDEewcJU
I fixed no more 600kbs. Oh yea
Update3: It has come back, so now I went to the FCC and the BBB.
Based on the Hotspot app, your signal, and your battery status all going completely crazy in this video I'd guess your phone needs to be wiped or replaced. Throttling is generally making the internet slower, not making your phone act crazy.
That was the first phone in that video. I will upload videos with the new phone soon and they are not like that. That phone was wiped and it still did it. replacement still some times gives me 600kbs with data droping on 4G. I think I am being throttled, but can't poof it yet.
Every rep I talk to about this seems to know more than they are letting on, when I ask about throttling. It's all ways to the book, like some one is doing flash cards they HAVE TO READ and THEN TELL ME WHAT THEY SAY.
It really piss's me off, they can't just come out with it so I know what the limit is.
4ktvs said:
I have a video link: http://www.youtube.com/watch?v=rDxJoGv3FLA&feature=channel I have more videos on youtube and tons on siting on my SD card. I had only used 12GB and this is what they did and even the new phone does it, so if phone=good, network=fine and I got a new sim so it=fine.
More videos:
1)https://www.youtube.com/watch?v=dUyt2R69Ya4&feature=channel
2)https://www.youtube.com/watch?v=9ozWxWYPgI8&feature=relmfu
3)https://www.youtube.com/watch?v=luzvVb79-Qg&feature=channel
4)https://www.youtube.com/watch?v=iXPlolDGtfs&feature=relmfu
5)https://www.youtube.com/watch?v=RgDnByyo0tw&feature=channel
So Then whats left?
Throttling thats what
Comment now
Click to expand...
Click to collapse
....SIGH
No, this is NOT throttling. Verizon is VERY clear and up front on how they deal with high data usage. They will reduce your data speed but only in areas of congestion and only while the congestion is occurring.
BUT- are you saying you used 12gb of data in one billing period? REALLY?
12 gb of data on 4g is not that much... I have unlimited plan as well.
My ISP was being bad to me, so Netflix and youtube did most of that. The videos are of the first phone. I will try and upload videos of the 2nd phone later today.
That's definitely not throttling. That's the phone dropping connection. Things would be a lot more stable if you weren't tethering while using 1080p video, I'll bet you the phone is getting really hot and trying to drop 4G so it can cool down. Are you on the newest OTA update?
In that video that may be the case, but I have some videos I am about to upload that have nothing to do with 1080p video or tethering.
The odd thing is 3G acts a lot better than this. It was slow, but it held. 4G is like 11mbs to 100kbs. It sucks so much that I use my S2 most of the time and have used 8.9GB in 6 days. (Thats what the ICS data use app says. I don't know how much AT&T thinks I have used.)
A new set of videos is going up now.
I know I've said this before and I'll say it again, this is NOT throttling. If it was throttling, you would keep 4G but it would be extremely slow download speeds. The videos look like you might have an issue with the 4G radio. Get the phone replaced, be nice about it and make sure the rep knows that it's your third phone. Make sure they give you a brand new SIM card as well.
Thay would not give me a new phone. They put a low proity ticket in and said to call back on 4/11/2012. I think they are BSing me.
Edit: I used my s2 to send this miss typed post. Lol
Verizon 4g should read: up to 10x slower than AT&T's 3g. I meen that for real, 600kbs vs 6000kbs.
BS. I use up to 90 to 100 gb's some months and others I only use 10 gb's or so and my speeds never slow. That is not throttling and I'm pretty sure VZW hasn't figured out how to throttle LTE/4G yet.
Now the throttling on congested networks makes sense and I am in the city of Chicago which I assume Verizon isn't too congested being that almost all my friends are on Sprint and AT&T.
4ktvs said:
Verizon 4g should read: up to 10x slower than AT&T's 3g. I meen that for real, 600kbs vs 6000kbs.
Click to expand...
Click to collapse
You're trippin...
Ive got unlim data with VZ and have NEVER gotten throttled.
http://forum.xda-developers.com/showthread.php?t=1476109
Ive used up to 102 GB in a single billing cycle and all was well. I use 20-30 in a normal month.
Currently im 9 days into my billing cycle and have used 15.688GB.
I regulary hit 30-40 Mbps down and 10-20 Mbps down
^ Mirrors my results.
I am about to upload a new video to proof me right. I just went into a verizon store and did a VS. I went into a AT&T store too, but did not do a VS video in there. The AT&T LTE would have killed my speeds x50. Yes AT&T and verizon have LTE were I live.
I've had my phone for 5 months and haven't even used 4g because its still not available where I live. I'm extremely happy when I even get 1mb/s download.
Sent from my DROID RAZR using xda premium
Unsubscribing
Sent from my DROID RAZR using Tapatalk
spc_hicks09 said:
Unsubscribing
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
So what are you saying I should do? Throttling or not, the point is I am having a issue with my data connetion. If you think it's fine, good for you then.
I don't know what else it could be. I asked a rep in the store if he would give me a new sim card, but he would not do it and told me to call tech and then I said screw it. I reported that jerk.( No I did not, but now I wish I did.)
Over all I have to say this sucks and the guy in the AT&T store said "yea that must suck". I showed them how much data I used and he said they must throttle quick.
Verizon 4G LTE 2/10. 1 point for working half way and 1 for the upload works right most of the time.
Going by a lot of threads you start you like to complain.....and I'm guessing that's how you act in every day life away from the internet, hence why you're getting nowhere with VZW. I think you have a lemon of a phone/razr. I don't believe it has anything to do with VZW's network.
I have been very nice with the reps and under stand it's not them doing this to me. To think I act this way or that in "real life" is a big jump.
Edit: I have been playing this like a chess game, looking for the longer term play. I have a "plan" and I think the phone coming out on the 12th will play a nice roll into this. I wanted to have so much proof my phone is craped up they would give me a new one on the spot. The last time I did not have all this "proof" I had to call TW cable over and over. ( I was geting sup 1mbs out of it.) When they came out, they were like I don't get it. I was like I am paying for 10/1 and you are giving me 1/1. When he did the "speedtest" it read 7mbs. And I was like it was slow before. So he left. And bam 1mbs by the way. That took forever to fix.
So do you see why I am doing this? If no, good for you then.
I think Verizon is a "lemon".
I dont understand half of what you're trying to say.

[Q] Rooted! Now, how do I bypass data throttle?

Been looking into this for awhile now. Today, I've just rooted my Huawei Ascend Mate 2 (on 4.3) and I'm absolutely giddy over having a rooted android
Two things I've been finding come up is to change the APN settings (been playing with those, doesn't seem to help ) and to go into data/system/throttle and delete the two files you find there after backing them up to your pc. Problem is, while this folder seems to pop up for a lot of people, there doesn't appear to be a throttle folder in my phone. This may be because, even though it was sold through Net10 and uses Net10 service, it's originally technically an AT&T phone. To my understanding (and I may be a total noob here), the big carrier companies like AT&T, Verizon, T-Mobile, etc, throttle you when they see you're using too much on their towers. But that prepaid carriers piggyback on the big carriers, so rather than being able to monitor you (because they can't watch the towers, it's not their towers) they install these triggers in their devices to automatically activate when you exceed a certain data threshold (in my case, 3GBs). Is my understanding incorrect here? Just trying to learn from what I read on forums.
Anyone here who can help me figure out how to bypass the throttle, or at least make it a bit faster than 16kbps when being throttled? I understand getting slowed down, I'm not gonna sit here like "Lol but it says unlimited lol" because I actually read the fine print. But 16kbps is unbelievably slow (on full bars/strong dbm signal. Weak signal areas give me about 2kbps while on throttle). Hell, I'd be good with 50-100kbps.......
If you need more info to help me out, just ask! I'd appreciate anyone who has any ideas on how to either bypass or speed up (even slightly).
No flaming or 'smartassery', please, not everyone knows what may be obvious to you.
Someone correct me if I'm wrong but typically throttling takes place on the network not the native side it would be too hard to manage however that being said Mac address tracking does seem to take place quite a bit that's mainly for marketing purposes. In the past throttling was controlled by a proxy server. Take out the proxy and you remove throttling. I am sure I don't know the infinite number of ways to limit or governor each data connection but as for now I am using a cc variant that I manually built to factory unlocked spec and no proxy or throttling my only limitation seems to be how far away from the tower I am and the limitations of the hardware itself which I can't complain at times I can peg the meter on a speed test.
SonyXperiaz1s said:
Been looking into this for awhile now. Today, I've just rooted my Huawei Ascend Mate 2 (on 4.3) and I'm absolutely giddy over having a rooted android
Two things I've been finding come up is to change the APN settings (been playing with those, doesn't seem to help ) and to go into data/system/throttle and delete the two files you find there after backing them up to your pc. Problem is, while this folder seems to pop up for a lot of people, there doesn't appear to be a throttle folder in my phone. This may be because, even though it was sold through Net10 and uses Net10 service, it's originally technically an AT&T phone. To my understanding (and I may be a total noob here), the big carrier companies like AT&T, Verizon, T-Mobile, etc, throttle you when they see you're using too much on their towers. But that prepaid carriers piggyback on the big carriers, so rather than being able to monitor you (because they can't watch the towers, it's not their towers) they install these triggers in their devices to automatically activate when you exceed a certain data threshold (in my case, 3GBs). Is my understanding incorrect here? Just trying to learn from what I read on forums.
Anyone here who can help me figure out how to bypass the throttle, or at least make it a bit faster than 16kbps when being throttled? I understand getting slowed down, I'm not gonna sit here like "Lol but it says unlimited lol" because I actually read the fine print. But 16kbps is unbelievably slow (on full bars/strong dbm signal. Weak signal areas give me about 2kbps while on throttle). Hell, I'd be good with 50-100kbps.......
If you need more info to help me out, just ask! I'd appreciate anyone who has any ideas on how to either bypass or speed up (even slightly).
No flaming or 'smartassery', please, not everyone knows what may be obvious to you.
Click to expand...
Click to collapse
They do not use files on the phone to throttle you. That is done at the providers end.
There is NO possible way to bypass throttling.
I'm with metro pcs $60 plan and I feel I'm being throttle. When I first got their service I was getting real good download speeds, now I could barely load a webpage. Would calling them and complain fix it? Lol
I get better speeds when I set the phone to WCDMA only its just really strange
Here the pictures
Moody66 said:
They do not use files on the phone to throttle you. That is done at the providers end.
There is NO possible way to bypass throttling.
Click to expand...
Click to collapse
Then why does the throttle folder with files exist on *some* prepaid devices (as i stated, while this is using a prepaid service it technically is not a prepaid phone)? It obviously is there for a reason. Too many people have reported success with increased data speed by removal of these files to not be true.... Also saw a posting about getting much deeper into the phone, doing stuff to dex and jar files, ive been meaning to find that posting again.
pucherto123 said:
I'm with metro pcs $60 plan and I feel I'm being throttle. When I first got their service I was getting real good download speeds, now I could barely load a webpage. Would calling them and complain fix it? Lol
I get better speeds when I set the phone to WCDMA only its just really strange
Click to expand...
Click to collapse
Idk, maybe? Youd probably get better feedback if you posted this as an independent question rather than here.
Thats interesting about the WCDMA thing though. Ive heard before that that can help but havent tried it... most stuff i havent tried because im afraid of doing something wrong and screwing up the radio, haha
Some have had their speed reinacted through straight talk by calling and apologizing and complaining and asking to speak to the manager, basically any means possible you have of trying to extract precious high speed from them. But, who knows how long it would last for if you were able to succeed.
SonyXperiaz1s said:
Then why does the throttle folder with files exist on *some* prepaid devices (as i stated, while this is using a prepaid service it technically is not a prepaid phone)? It obviously is there for a reason. Too many people have reported success with increased data speed by removal of these files to not be true.... Also saw a posting about getting much deeper into the phone, doing stuff to dex and jar files, ive been meaning to find that posting again.
Click to expand...
Click to collapse
Old technology. It was replaced with Sims. Long ago. If it were that simple people would just put there Sim into a different phone and have full access again. This can NOT be done.
pucherto123 said:
I'm with metro pcs $60 plan and I feel I'm being throttle. When I first got their service I was getting real good download speeds, now I could barely load a webpage. Would calling them and complain fix it? Lol
I get better speeds when I set the phone to WCDMA only its just really strange
Click to expand...
Click to collapse
I also use MetroPCS, but I have not seen any throttling. I would def call them. I have found their cust service to be pretty good. I normally get 50-75mb down speeds here in New York and I use 15-20 gb's a month. There are areas where the speed will be slower, but it is still 15mb or higher in those areas. The $60 plan does not have any throttling.
Moody66 said:
Old technology. It was replaced with Sims. Long ago. If it were that simple people would just put there Sim into a different phone and have full access again. This can NOT be done.
Click to expand...
Click to collapse
Ahhh. So that applies to CDMA phones, but not GSM phones, if im understanding correctly?
arampapaz said:
I also use MetroPCS, but I have not seen any throttling. I would def call them. I have found their cust service to be pretty good. I normally get 50-75mb down speeds here in New York and I use 15-20 gb's a month. There are areas where the speed will be slower, but it is still 15mb or higher in those areas. The $60 plan does not have any throttling.
Click to expand...
Click to collapse
Man, wish I could get MetroPCS where I live.... Im stuck with AT&T or any prepaid plans that piggyback off AT&T. Super jealous right now, I can only use 3GBs until data speeds become unbearable, haha
SonyXperiaz1s said:
Man, wish I could get MetroPCS where I live.... Im stuck with AT&T or any prepaid plans that piggyback off AT&T. Super jealous right now, I can only use 3GBs until data speeds become unbearable, haha
Click to expand...
Click to collapse
Yeah, I used to have AT&T, then Straight Talk. I switched to MetroPCS because I kept getting throttled after my 3gb's were up. The throttled speeds are useless. Now I don't have to worry about data at all. I wasn't sure the service would be too great, but I have not had any issues so far. But that's the great thing about buying unlocked phones, we are free to use whoever we want.
SonyXperiaz1s said:
Ahhh. So that applies to CDMA phones, but not GSM phones, if im understanding correctly?
Click to expand...
Click to collapse
CDMA phones use Sims as well.
You're going to want to use T-Mobile to get the best speeds. If you have a healthy MT2-L03 and using fast.t-mobile.com as your APN I'm never throttled unlimited top tier LTE. You won't get the same speeds with any other carrier.
DRAGWAV said:
You're going to want to use T-Mobile to get the best speeds. If you have a healthy MT2-L03 and using fast.t-mobile.com as your APN I'm never throttled unlimited top tier LTE. You won't get the same speeds with any other carrier.
Click to expand...
Click to collapse
They are good for data. But coverage is very limited still.
cricket
I pay $55 a month from Cricket. That gets you 10gb of LTE. Throttled at 8mb a second. thats more then enough to do anything. I've had this phone since release and use mobile hotspot all the time for my laptop and tablet on the road.
superbass311 said:
I pay $55 a month from Cricket. That gets you 10gb of LTE. Throttled at 8mb a second. thats more then enough to do anything. I've had this phone since release and use mobile hotspot all the time for my laptop and tablet on the road.
Click to expand...
Click to collapse
So after being throttle you get 8mbps of download on 3g? What's your speed like before being throttle?
What are you talking about that is before throttle. what providers promise and what the towers actually deliver is 2 different. things. 8mbps is LTE. my brother has a Note 4 on Verizion and on a speed test with 3 bars of LTE he only gets around 10mbps if he's lucky. he is not being throttled. he pays about $160 a month compared to my $55 from cricket. there is nothing on my HAM2 that I cant do with 8mbps. name something....
here is a pic
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