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I ordered 2 touch pros on the 12th from sprint, they told me 7-10 days, on the 18th they told me two weeks =(. Anyone else had/having this problem with sprint?
benitojuarez said:
I ordered 2 touch pros on the 12th from sprint, they told me 7-10 days, on the 18th they told me two weeks =(. Anyone else had/having this problem with sprint?
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I am waiting on a replacement on a 30 day exchange. Order was put in on the 11th.
on sprint.com they are currently out of stock... ive been trying to even order one these last few days. Hopefully they get more soon b/c my contract with verizon ends on thursday
i ordered mine from sprint.com as soon as they were in stock on the 14th (a friday, i previously signed up to get notified by email when they get more in stock). it was free over-night shipping and arrived the next business day on monday. it's been working great since then
cforster said:
I am waiting on a replacement on a 30 day exchange. Order was put in on the 11th.
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They told me they couldn't do an exchange while it was out of stock when I called on the 18th, bastards (if you work for Sprint, please don't take this personally). I received mine on the 17th and now I'm waiting for it to be in stock again so I can call back and set up an exchange (off-white orbs on the lower portion of my LCD). Hopefully you get your replacement soon.
yea were expecting shipments to go through on the 25th we have a major backorder on that phone
I'm having some pains as well. I placed my order on the 13th, and was told I would probably have it in hand on monday the 17th. When it hadn't arrived by the 19th, I called to sort it out. Turns out the internal sprint ordering process is a two step process, and the dude helping me didn't confirm the second part, so while there was an order, the phone technically hadn't been ordered yet. So after assuring them I did in fact want them to push the order through, they completed the order, telling me it would arrive this last Saturday.
The next day I called back because I had a bad feeling they miight have changed the price I had agreed upon with the first guy. I only then found out that the unit was on back order, and I wouldn't receive it until this Friday.
I have doubts it will be here. This has all been frustrating. I hope it's worth it.
Sorry you're having trouble. I ordered mine a little after midnight on Nov. 2 (when they first made it available online) and got it 3 days later. I was a little nervous being an early adopter before all the reviewers had a chance to review it but I figured if I didn't get it then and waited I'd have to deal with depleted inventory issues and I needed a new phone right away.
ordered one on the 17th and one on the 18th. Was supposed to get one of them on the 19th. No luck. Still on back order. They are telling me the first week of Dec. I already sold my mogul and now stuck using a samsung A900. URGH!
www.newegg.com has the Sprint TP for $199 (after $100 MIR and 2 yr contract sign up), I plan on dealing with them very soon. Anyone order from there and experience wait times? It looks like a pretty good deal, and hopefully there will be a 20% off savings when dealing with paypal on cyber monday (if rumors hold true).
I just canceled my VZW plan, I think I'm making the right move.
K so I didn't think I had one, but one of my lines has an upgrade and it's listing the thunder bolt as $199 online with a two year renewal. is this the same price as in the store? Or are they gonna make me do some stupid rebate thing?
Sent from my wannabe Nexus S (Eris)
Nikolai2.1 said:
K so I didn't think I had one, but one of my lines has an upgrade and it's listing the thunder bolt as $199 online with a two year renewal. is this the same price as in the store? Or are they gonna make me do some stupid rebate thing?
Sent from my wannabe Nexus S (Eris)
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Price through VZW is $249.99, assuming the website stopped being glitchy(I snagged mine for $219 on launch day). You may be qualified for a discount through your work or the New Every Two program and thus the $199 price. Long story short: It's probably $199 either way.
That's cheaper then instore id get it
Sent from my ADR6400L using XDA Premium App
In store is a lot more. Go with the Amazon pricing!
My price was even better. The Verizon website listed my price for the upgrade as $199, but when I got there, the rep looked up my account and said that my price was $149! Now I get special pricing through the company that I work for but if you get a discount through you company you might be pleasantly surprised like me.
Well I don't know about my work, but my line has an early upgrade which is showing it at $199, however, I have a secondary line with a full upgrade due tomorrow so as of now I can't view the price. I'm guessing it would be $149 or $199 online? Hopefully it's the same in store, I really dont wanna wait lol
Sorry to bump, but how many more people bought it in store, and what were the prices for what contracts? Also list any discounts you may have had please
Got Mine online for 199$ With upgrade and CVS Discount. In store they charge you way more fees. Also Normal price is 249.99 Plus tax (Over 300$) Online is best bet plus free 2 day shipping (Business days) I'd do online if I was you. Should come out to 250$ ish after taxes n such.
I got mine in the store. Paid 319 with a one year contract. I saw the thread about it being 199/229 and went on VZW online myself. I found the price and took a pic with my phone. Called the store and mms'd the pic the a VZW rep in the store. About 30 mins later got a email from vzw saying they refuned my card 96.00. Then a receipt followed in the next email.
I had the store match best buy's pricing on my DROID Incredible and I managed to still qualify for the mail in rebate... so at the very least if you find more competitive pricing you may want to see if they'll match in store...
I moaned and groaned about having the Droid for way too long now and having problems and spoke to a manager about possibly leaving Verizon. I ended getting the phone out the door, shipped for $49.99
Would it be better to get the thunderbolt on a 1 year or 2 year contract? If I do decide to do the one year am i going to be paying alot more than 249?
per the press release, looks like premier customers can buy the Evo3D on June 21st online.
"Additionally, Sprint Premier customers will have the opportunity to purchase HTC EVO 3D online three days before the national launch, while supplies last. Qualifying customers will receive an email on June 21, or they can log on to their account at www.sprint.com on June 21, click "show me my rewards" and then "Sprint Premier Community" for more information."
http://www.engadget.com/2011/06/06/htc-evo-3d-launches-on-june-24th-for-200-joined-by-evo-view-4g/
I never bought a phone online before, would you really get it sooner by ordering it online then just going into the store on the 24th?
Yes, Sprint typically ships Overnight so you have a chance to get it a day or 2 before the release in store.
I'll be trying to order mine right at midnight! Everytime one ordered from online or telesales I've gotten it in a day.
Sent from my HTC Evo 4G using Tapatalk
aaron130 said:
I'll be trying to order mine right at midnight! Everytime one ordered from online or telesales I've gotten it in a day.
Sent from my HTC Evo 4G using Tapatalk
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Nice, so basically If I order on the 21st I should get it on the 22nd?
should. "while supplies last". giving it to you 1.5 days before everyone that pre-ordered...
the other option is to wait till the 24th, and be guaranteed to have one waiting for you.
i'd go the pre-order route rather than be SOL
Just for clarification,
This is for silver and gold premier or gold premier only? If gold only, what about the people who got 'temp gold' status on their account to get the evo 3d. Will they qualify? I'm thinking it's any premier but better to make sure now than be disappointed later.
EDIT..further thoughts...If Sprint sticks to their plan to drop the instant rebates on the 23rd. The premier people could still get it since they are getting the phone a couple days early!
robnelle said:
Just for clarification,
This is for silver and gold premier or gold premier only? If gold only, what about the people who got 'temp gold' status on their account to get the evo 3d. Will they qualify? I'm thinking it's any premier but better to make sure now than be disappointed later.
EDIT..further thoughts...If Sprint sticks to their plan to drop the instant rebates on the 23rd. The premier people could still get it since they are getting the phone a couple days early!
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The sprint email flyer says get it 200 after instant rebate. so either way you are good with that.
It takes two days for me ...
So ill recieve it on the 23rd... Thar's not bad SWEET!!
robnelle said:
Just for clarification,
This is for silver and gold premier or gold premier only? If gold only, what about the people who got 'temp gold' status on their account to get the evo 3d. Will they qualify? I'm thinking it's any premier but better to make sure now than be disappointed later.
EDIT..further thoughts...If Sprint sticks to their plan to drop the instant rebates on the 23rd. The premier people could still get it since they are getting the phone a couple days early!
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I don't think anyone has "temporary" Gold Premier status. From what the reps told me when I got mine reset, is depending on the situation, they would just reset your upgrade date. They checked their systems to see if you were previously qualified for the upgrade in June, (or whenever,) and if that was the case, they simply reset it. For me, they saw that I had been a Premier customer since it's inception, and that I recently switched from my SEP, to a family, then back to SEP, so they COMPLETELY reset my account back to Gold.
Either way, I go 10-year Gold in November, so it doesn't really matter. Maybe I'll get another upgrade then? haha
ill just get it the day it comes out. my job lets me out for summer break the 23. id rather the phone not sit on my porch while i am at work. plus i already have 2 pre orders.
ScrapMaker said:
I don't think anyone has "temporary" Gold Premier status. From what the reps told me when I got mine reset, is depending on the situation, they would just reset your upgrade date. They checked their systems to see if you were previously qualified for the upgrade in June, (or whenever,) and if that was the case, they simply reset it. For me, they saw that I had been a Premier customer since it's inception, and that I recently switched from my SEP, to a family, then back to SEP, so they COMPLETELY reset my account back to Gold.
Either way, I go 10-year Gold in November, so it doesn't really matter. Maybe I'll get another upgrade then? haha
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I'll be 10 year gold at the end of October so I'll be right there with you!
I called in to account services cause i am a gold member so no worries there.
First silver or Gold if you are a premier customer you can order it.
Second.I said when on the 21st will i be able to do it since ill do it at midnight if that is the case.
I was then transferred to premier rewards and they told me that when they come in at 8am they will put it on the site.
Now if that is 8am est pst i did not ask but this is what i got.
Already preordered through a Sprint corporate location. I'm 1st on the list there, but I'll be eligible to buy it online on the 21st. I'm trying to decide if I should buy it early online or wait 3 more days and pick it up at the store. Any reason I should wait til the 24th? Discount on accessories if I pick it up in the store or anything like that?
There's a chance you wouldn't get the purchase in, in time. As you wont be able to preorder on the 21st, but rather, check the site during the time they're selling. I'd say it's worth waiting one day to ensure you get it (as Sprint does 2 dayshipping (rarely overnights it)).
Yeah....Im sticking with my instore preorder...
Take Sprints 2 day shipping policy....add 2 days because it takes forever to get things here....I get it on the 25th....
No thanks!
I'm a 10 year gold so I'm pretty sure I could order it on the 21st and it only takes 1 day to get it when they've mailed me phones in the past. Only problem is i preordered at RS about a week or so ago and will be stuck with a $50 gift card..... hmmm choices choices...
Sent from my PC36100 using XDA App
Use the RS gift card for accessories. Maybe a nice case or if we should be so lucky, a car dock.
Instant Rebate
If I pre-order on the 21st (i'm gold) can i get the $100 instant rebate and the $150 discount on the phone??????
Sprint also charges no activation fees for phones ordered online, so you will save the $30 fee of activating the phone. That is your perk for not flooding the stores.
You can also ask them to waive it.....They will in most cases...just be polite and ask....
I'm an idiot for not preordering
Called sprint to move up my upgrade and I need the evolte to come in at bestbuy before my buy back goes down even more.
Post your launch date rumors here
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I was going to create this thread but didn't know if there were enough of us.
The fact that Sprint has not set a street date yet is scary to think about.I pre ordered on May 7th and have no idea when I will ever see my purchase.I thought for sure it would be in stores by Friday but it seems I may be way off...
Either the new arrivals have to be inspected just like the 1st batch or there is a major shortage on the S4 Chips or its a combination of both.I feel us who pre ordered in Stores not called Best Buy won't see our phones for 2-3 week minimum.
fpineda101 said:
I'm an idiot for not preordering
Called sprint to move up my upgrade and I need the evolte to come in at bestbuy before my buy back goes down even more.
Post your launch date rumors here
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Bestbuy is still taking preorders and you get a $50 giftcard. I just preordered mine about 30 mins ago...
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I got my 3D on launch day and the 280 buy back goes down to 210 on June 24 which won't cover the frigging tax in CA. Hope it's before then, I have to pay Sprint 115 to upgrade early
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So what are your thoughts..im at a loss of words here..How do you go from a national launch date of May 18,putting stupid little memos out to your stores about opening early and having launch parties to a one week delay,sent out pre orders and SCREW any local sprint stores you went to and pre ordered your phone from?
I don't understand and wish we could know more about what is going on instead of being left in the dark.Because as it stands they have my money collecting interest and I have no god damn clue when I will see my purchase.(yes i pre ordered but i paid the full amount)
i went to the sprint store to buy a case and they were all excited to see the phone and the ppl their told me national release is next week. take that with a grain of salt
I'm another one following closely. I even paid 115$ to get my upgrade date pushed up so when I buy this phone I will get it for the upgrade price...Anyway I didn't pre order it because I have the Evo3d and was gonna stay with it because I didn't think it was that much of an upgrade...anyhow I just cracked the screen on my 3d from dropping it...so I figured instead of paying 100$ to get a refurbished Evo3d I midas well just get the lte...So thats what I'm going to do...
So I'm waiting for it to hit the stores..whenever that will be...I see Bestbuy is still taking preorders but what I'm worried about is that the phone will hit the stores before I get my preorder...but I just don't know...I'm not sure if I should just wait for the stores to start selling it or preorder it from best buy..
Any thoughts??
That sucks Brian. I do know there is an impending S4 shortage. The US version of galaxy 3 will have s4 too, rumors are iPhone 5 also
I'd be ecstatic if launch was this weekend or next week
Someone posted a number on the bestbuy thread. It gave me the run around to preorder at stores or online. Online says to call the number or go to a store. Gonna try a store after dinner
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i too am awaiting sprint stores to carry the phone so i can use an upgrade. i was hoping i wouldn't have to wait long
Good venting topic. I could not pre-order from Sprint online because my upgrade elegibility only reset on May 18. I could not pre-order from 3rd parties because I have a SERO plan. Now BestBuy store pre-orders are being filled while the Sprint corporate store where I'm on the Device Waiting List for EVO LTE tells me that maybe they'll have them next week. Should have just pre-ordered at BB and gone through the pain of activating a phone on a SERO line there. I sure hope this merits at least a waived activation fee once the phones are actually available.
I still believe that most of us pre orderers will get the pphone tomorrow ..I did mine at target and they said they will have it tomorrow ..and I'm the only preorder..I'm thinking about my lonely evo all by itself..I wonder where it is right now ..wish I could go save it from her misery
Kisakuku said:
Good venting topic. I could not pre-order from Sprint online because my upgrade elegibility only reset on May 18. I could not pre-order from 3rd parties because I have a SERO plan. Now BestBuy store pre-orders are being filled while the Sprint corporate store where I'm on the Device Waiting List for EVO LTE tells me that maybe they'll have them next week. Should have just pre-ordered at BB and gone through the pain of activating a phone on a SERO line there. I sure hope this merits at least a waived activation fee once the phones are actually available.
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We are in the same boat my friend..I initially went to Best Buy for my pre order because of the deal they had with the gift cards.After waiting for 30 minutes i remembered i went though this last year with my Evo3D.Im on a really cheap contract(Sero+ Discounts from the OG Evo 4G) I have 2 lines unlimited everything No $10 data premium charge for $95/month..No way Best Buy could keep me on this plan.Last year I had to go to a Sprint Corporate store to Pre Order.
I can only upgrade through a Sprint corporate location because my plan doesn't show up in 3rd party computers...And here we are to this very moment,lost and hoping for some info.I've ruled out this weekend(god its going to be long) and set my eyes to next week...Im not looking for a freebe here or a damn cheeseburger..Just give me a god damn date and be done with it.I think there isn't a date because its going to be a long while(2+ weeks) buts thats just the pessimist in me./Frustration
---------- Post added at 08:38 PM ---------- Previous post was at 08:36 PM ----------
firmbiz94 said:
I still believe that most of us pre orderers will get the pphone tomorrow ..I did mine at target and they said they will have it tomorrow ..and I'm the only preorder..I'm thinking about my lonely evo all by itself..I wonder where it is right now ..wish I could go save it from her misery
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please PM me if you get it from Target tomorrow...Any bit of info is good..also PM me if you dont get it...If Target freaking gets it before sprint stores something has royally gone crazy.
I feel your pain man. Im going to keep in touch with my corporate store daily... I wish SERO wasnt such a pain in the ads to keep VIA 3rd party...
Sent from my PC36100 using xda premium
BrianBaker said:
I was going to create this thread but didn't know if there were enough of us.
The fact that Sprint has not set a street date yet is scary to think about.I pre ordered on May 7th and have no idea when I will ever see my purchase.I thought for sure it would be in stores by Friday but it seems I may be way off...
Either the new arrivals have to be inspected just like the 1st batch or there is a major shortage on the S4 Chips or its a combination of both.I feel us who pre ordered in Stores not called Best Buy won't see our phones for 2-3 week minimum.
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I've been saying it for a while. But there are more issues out there. The fact that some of these phones cleared customs a week ago and only getting to customer now is crazy. I think the phones are barely trickling in. In fact I know they are.
There is a reason why only enough phones (for half a dozen preorders) are being shipped to every best buy. No extras are being shipped anywhere.
Sprint has dragged their feet with a new launch date because they just don't have the supply. I think they fulfilled the preorders first, then shipped to Best Buy, then shipped to Wirefly, then shipped to Amazon. Now they are probably trying to build some stock for a national launch. But its trickling.
purock said:
I've been saying it for a while. But there are more issues out there. The fact that some of these phones cleared customs a week ago and only getting to customer now is crazy. I think the phones are barely trickling in. In fact I know they are.
There is a reason why only enough phones (for half a dozen preorders) are being shipped to every best buy. No extras are being shipped anywhere.
Sprint has dragged their feet with a new launch date because they just don't have the supply. I think they fulfilled the preorders first, then shipped to Best Buy, then shipped to Wirefly, then shipped to Amazon. Now they are probably trying to build some stock for a national launch. But its trickling.
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Thats fine..but trickle that Sh*t to the customers who gave them their $$ in THEIR stores as well..Im sure there weren't many of us...We pre ordered just like the rest of these guys.Why are we the ones to wait..If Best Buy can hand it out in store to their customers we should be treated the same way.
Hello Everyone,
I am buying outright once my local sprint store gets one. My job pays for my simply everything plan but, if I want ownership of the phone, I must buy outright. To have done an upgrade or bought outright through the corporate account, would have been a nightmare with our office. Plus, the phone would have shipped to corporate( in a different state) then would have shipped to me.
Sure hope my local stores can get some soon. Yes I must wait but, it is worth getting free simply everything plan and mobile internet for my laptop that I can use as personal too.
Monnie
BrianBaker said:
Thats fine..but trickle that Sh*t to the customers who gave them their $$ in THEIR stores as well..Im sure there weren't many of us...We pre ordered just like the rest of these guys.Why are we the ones to wait..If Best Buy can hand it out in store to their customers we should be treated the same way.
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I agree. Seems like Best Buy got preferential treatment. Think about it, they had to get the phones shipped to their distribution centers then shipped to the individual stores and they are handing out the phones the same day online sprint orderers are getting their phones.
None of the logistics of this whole ordeal make any sense. But one would think that Sprint Stores would have higher importance over third party retailers.
I'm beginning to get a little aggravated myself.
I did go to the trouble of preordering but someone at Sprint keyed in the order number wrong for someone else who was canceling and my order got cancelled by mistake. So, I call Sprint and spend about an hour and a half moving up the chain of command only to find out that I'm SOL. The phone is no longer available for preorder nor is it available for regular orders.
I'm thinking "no big deal" since I'll be able to walk into a Sprint store the day after preorders arrive and pick one up but now it's looking like that's not gonna happen. To add insult to injury they've still got my $216 and they're telling me that it will be another 10-15 days before they'll be able to credit it back to my account.
Sheesh!! Come on guys........
purock said:
I agree. Seems like Best Buy got preferential treatment. Think about it, they had to get the phones shipped to their distribution centers then shipped to the individual stores and they are handing out the phones the same day online sprint orderers are getting their phones.
None of the logistics of this whole ordeal make any sense. But one would think that Sprint Stores would have higher importance over third party retailers.
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While box sales are important for corp owned stores, they make up a very small % of overall box sales within the company. They are mainly for customer service.
Kisakuku said:
Good venting topic. I could not pre-order from Sprint online because my upgrade elegibility only reset on May 18. I could not pre-order from 3rd parties because I have a SERO plan. Now BestBuy store pre-orders are being filled while the Sprint corporate store where I'm on the Device Waiting List for EVO LTE tells me that maybe they'll have them next week. Should have just pre-ordered at BB and gone through the pain of activating a phone on a SERO line there. I sure hope this merits at least a waived activation fee once the phones are actually available.
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Actually now it's no go for we SERO-P customer to upgrade at BB. I pre-ordered the phone from BB online on the first day, and today they shoot a call telling me that the order could not be processed since I'm on SERO-P. I then called Sprint employee account service and got confirmed that we SERO user can no longer get new phones while keep the plan from 3rd party retailer. Now I'm stuck at nowhere to get the phone except waiting for the official launch date to be announced. Hope this would make you feel better
Seriously, I have been a loyal AT&T customer for OVER 10 years, with 5 phone lines and 1 data only line (paying almost $400/mo) and this time, I almost told then to "GO F*** OFF!!"
Back story: First, the news that the 920 was releasing was released in September. In October, we found out that AT&T was able to get an exclusive for 6 months on the device. We also had the WP8 release event from Microsoft. November, AT&T FINALLY releases pricing for the 920 and a release date. No news on Pre-Order availability until it was a few days from release date.
Now, AT&T did such a HORRIBLE job on educating their own customer service reps, that I almost just gave up.
1. I tried to pre-order online, but since I have a corporate discount on my account, I had to go through their Enterprise Portal and pre-order was blanked out so I could no do it.
2. I thought I would be sly and order it by phone. Everything went well until the rep told me it was $199.99... I choked and told her "No Thanks"!
3. I went into the store when it opened (Wed Nov 7). Rep there didn't even know pre-orders were being accepted but after much assuring by me and looking in her computer, she started my order. After finishing she GUARANTEED me it would arrive by Friday, that is what the computer was telling her.
Friday comes and my phone is still in "Processing" state. I called to get an update and I was told it was being processed and would ship soon. In other words, she had no freaking clue.
I bash AT&T on FB and get a text from a rep from my store asking me what's up. We text for a while and come to find out that it may take a week or more for my phone to ship. The original rep should have told me that, but no, set my expectations really high to get smashed.
After looking over my order some more, he finds out that my free charging pad was not added to my order, so now I have to go BACK and get that fixed.
To make it worse, the availability of the phone in AT&T stores has been lackluster at best. I'm talking most only are getting 3 devices in Black, Red and/or White for sale. All other colors have to be ordered.
Oh, they are not even letting people in line waiting to get one know that they are out of stock, instead, they are letting them stay there waiting for an hour+ at a time to tell them they have none, but then try to sell them on a S3, Note 2 or an iPhone 5.
So, where did AT&T drop the ball? Hell, if you read up and also what others around the country have been saying, they pretty much dropped it everywhere they could, and even in some placed you didn't think they could!
I'm going to wait out for my Yellow 920. I am going to get over all this eventually, but all I can tell you know is, if I ever go to pre-order a phone from AT&T and am told it will arrive on launch date, it will be in writing and someone will pay for it if it falls through.
If you plan to go to a store and wait in a "line" for this phone, just go up and ask over someone shoulder to see if they even have one.
Agreed. I preordered my red 920 on the 7th, was guaranteed that it would arrive by the 9th. Now being told it won't even ship for another "week or two". Being told that it was first come first serve, but I know people who preordered on the 8th received their phones on the 9th as promised. Very annoyed by all of this, honestly.
I learned a long time ago not to preorder from AT&T except in store. I have yet to in the stores on morning/mid day or even early afternoon of a release day device and not be able to get one. Now I live in Maine so obviously that is a lot easier than if you live in a big city or what not.
2 Stores near me got plenty of Note II's, 8X's and 920's. The one I chose to go to had the 10 black 920s, 10 white, and 5 red. No Yellow or Cyan.
The last time I preordered online I got my phone about a week after release, even though the devices were in stock at the store.
I preordered both the iPhone 3gs and 4 in store and they were both there release morning.
in store...
crawlgsx said:
I learned a long time ago not to preorder from AT&T except in store...
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I preordered in store early Wednesday and am still waiting, so this is no sure fix. I also am not getting the charger and will have to return to the store to argue about it. I did have the option of shipping the phone to the store, which considering the store had it in stock on Friday would have been a better idea this time since even if my phone wasn't there I would have just taken one of the ones they had. As preordered Lumia 900s that were shipped directly arrived before the models in store, how would you have guessed? Certainly AT&T botched this release in the US.
Damn unfortunate . I ordered a 920 Cyan thru Att premier on Nov 8 and got it today Nov 10. They shipped it overnight instead of 2 day :good:
Talderon said:
Seriously, I have been a loyal AT&T customer for OVER 10 years, with 5 phone lines and 1 data only line (paying almost $400/mo) and this time, I almost told then to "GO F*** OFF!!"
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The bigger question is why in the name off all things good and holy are you paying AT&T so much money? Switch to Straight Talk and pay half of that for four lines, and that includes all-you-can-eat minutes/text/data?
I'm confused, why are you paying so much??
My family plan with 5 lines and 4 out of the 5 have 3GB data and we're only paying $250 a month.
AT&T stores are having issues with the amount of L920 they are getting in stores. The store I went to only had 1 nokia in stock which was in black. Couple other stores in the area had maybe 2-3 in stock. Maybe none.
I avoided the whole pre-order nonsense and
took a chance that I would get the phone by getting in line at the store Friday morning. I have pre-ordered before and had a similar experience and will never do it again. All in all, I was able to get the phone Friday after waiting in line outside the store for 30 mins. and once I got inside the store, about an hour.
Alpha0ero said:
took a chance that I would get the phone by getting in line at the store Friday morning. I have pre-ordered before and had a similar experience and will never do it again. All in all, I was able to get the phone Friday after waiting in line outside the store for 30 mins. and once I got inside the store, about an hour.
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You guys had lines for the Nokia? That's weird, I've seen videos of people waiting in line and there's about 5-10 other people but I never seen any type of line at my AT&T store.
I went on launch day.
I live in Las Vegas, Nevada.
Yep
emckai said:
You guys had lines for the Nokia? That's weird, I've seen videos of people waiting in line and there's about 5-10 other people but I never seen any type of line at my AT&T store.
I went on launch day.
I live in Las Vegas, Nevada.
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I got there at 8:30 and attached is a picture of the line at that time. This AT&T is across the road from Dell here in Austin so maybe that would explain it.
Alpha0ero said:
I got there at 8:30 and attached is a picture of the line at that time. This AT&T is across the road from Dell here in Austin so maybe that would explain it.
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Well it's good you still got your phone. I'm waiting on the wireless charging pad XD
I feel your pain
Talderon said:
Seriously, I have been a loyal AT&T customer for OVER 10 years, with 5 phone lines and 1 data only line (paying almost $400/mo) and this time, I almost told then to "GO F*** OFF!!"
Back story: First, the news that the 920 was releasing was released in September. In October, we found out that AT&T was able to get an exclusive for 6 months on the device. We also had the WP8 release event from Microsoft. November, AT&T FINALLY releases pricing for the 920 and a release date. No news on Pre-Order availability until it was a few days from release date.
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I have a similar story, but mine was worked out so I actually received my phone today via FedEx and I will never order another device where they have to deliver it. I went online after mid-night to try and order the device, but everything it kept trying to charge me an extra $150 for the charging plate and the $100 which was to drop the phone to $99. So I called ATT and the first rep couldn't tell what was going on and chalked it up to me being a corporate account user. So I had to call back the next day and waste another hour on the phone with a corporate rep who finally told me to just order it and they would credit it back after the fact - what part of stupid, do I look? So I wasted an hour on phone before work and called back at Lunch to find out that I had a code which showed my service plan wasn't compatible with the offer, and that they needed to update it. So I wait for a supervisor, explain my situation for the third or fourth time and get cut off before she can correct the freaking problem. I finally call back and speak to gentlemen by the name of Jose, who walks me to through, count them, 4 transfers before we get back into the corporate account section and a darling young lady sets the code correctly to reflect a current voice and data plan compatible with the offer and I immediately am able to order the phone on their website. This is the afternoon of the 7th of November. They process my order, it gets sent out to FedEx and of course, two day deliver doesn't mean a hill of beans to them. I see a status that it was picked up the morning of 8 November and estimated for delivery on 12 November. So I go through the entire weekend without a new toy to play with; but no biggie, I got the phone and charging plate after being told by ATT that the plate was on backorder. SO I AM NOW HAPPY. If I could only get my wireless hotspot, all would be golden.
AnyMal said:
The bigger question is why in the name off all things good and holy are you paying AT&T so much money? Switch to Straight Talk and pay half of that for four lines, and that includes all-you-can-eat minutes/text/data?
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emckai said:
I'm confused, why are you paying so much??
My family plan with 5 lines and 4 out of the 5 have 3GB data and we're only paying $250 a month.
AT&T stores are having issues with the amount of L920 they are getting in stores. The store I went to only had 1 nokia in stock which was in black. Couple other stores in the area had maybe 2-3 in stock. Maybe none.
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I pay more because I am on an Enterprise Unlimited Data Plan (means no throttling, EVER) with all 5 lines and a few of the devices have insurance.
Strait Talk is out of the question because of the plan stipulations and level of service I would lose with those plans over the Enterprise service.
As for an update. Nope, still no phone and still no word on when it will ship.
Latest update other than it not shipping:
Ok, when I pre-ordered, I ordered the phone and a charging STAND. What ended up happening is, they placed the order for my PHONE and a charging PAD (after corporate discount, it was $25). When I questioned why my FREE pad was not on my order, come to find out they ordered the phone and I PAID for the free pad. So they fixed that, then I placed the order for my stand and it was $37 after corporate discount..
I hate AT&T!
Talderon said:
I pay more because I am on an Enterprise Unlimited Data Plan (means no throttling, EVER) with all 5 lines and a few of the devices have insurance.
Strait Talk is out of the question because of the plan stipulations and level of service I would lose with those plans over the Enterprise service.
As for an update. Nope, still no phone and still no word on when it will ship.
Latest update other than it not shipping:
Ok, when I pre-ordered, I ordered the phone and a charging STAND. What ended up happening is, they placed the order for my PHONE and a charging PAD (after corporate discount, it was $25). When I questioned why my FREE pad was not on my order, come to find out they ordered the phone and I PAID for the free pad. So they fixed that, then I placed the order for my stand and it was $37 after corporate discount..
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My ordering history:
Nov 9-- Online ordered
Nov 12--Order was cancelled, Online ordered again
Nov 13--Order was cancelled again, Ordered on phone
Nov 14--AT&T premier agent told me my order was shipped
Nov 15--Check my order status again, the order is back ordered
Nov 16--Order is in processing