Hi All,
Im having some problems with my Evo 3D. It was scratched out of nowhere by just sitting in my backpack MP3 slot. I found some dust on the screen (most likely thats the cause of the scratches). I have 2 medium scratches and a lot of minor/medium. The problem is that I am really getting upset when I look at my screen and I decided to accept it condition no more. I have 2 questions (For the first one I am pretty sure of the answer, but still I will ask it).
First. Are these scratches covered by the warranty? The obvious answer is no of course, but I am wondering - since it is with the "mighty" Gorila Glass, how did it got scratched without even dropping it... So Im thinking, is it possible that the warranty will cover this?
Second. If the answer of the above question is NO - I will change my digitizer. I chose to change the digitizer because it costs 10 pounds, comparing with the whole screen which is 70-80 on ebay. There is something that bothers me though. I am afraid that even a slight misalignement will cause troubles while using the phone and missclicking some stuff... Also I am afraid that dust might get between the screen and the digitizer while Im doing that.
I hope there is someone that already done this (and I mean digitizer only change) that will be able to help me with some advices and/or techniques. I am technocal guy, so following your instructions wont be a problem. Its just I haven't change Evo 3D digitizer before and I want to have proper preparation.
Any advises will be greatly appreciated.
Thank you.
Have a look at this:
http://forum.xda-developers.com/showthread.php?t=1560037
I posted some stuff on the last page too so you can go to that.
HTC might fix it for you, probably at a cost, you can give them a ring and see if they can help
Other than that, just read through the link i gave, alot of good info there that will help you replace the digitizer. Good luck!
Related
Hey,
I have an ATT tilt 2, running an Energy rom. It worked great till 3 days ago, when I noticed a "light" spot on the screen (about 50mm in diameter) , like something had scratched some film away.
I disregarded it as just that, a scratch, but the next day the screen was completely unresponsive. If I press on the spot, it "fills" with a darker color, I am guessing this is the digitizer pressing into the LCD screen, the screen then becomes responsive for a few seconds (Just long enough for me to reset my alarms!), but not always.
I have ready through these forums and online, and it sounds like I damaged something, digitizer or LCD, but I am not sure which I need to replace.
Also, I have read that replacing just one or the other can be problematic as they need to be aligned just so and with no particles in between, but I cannot find any Digitizer+LCD assemblies online for Tilt2...
So I guess what I am looking for is:
Based on above, do I need just Digitizer or LCD or Both?
Can you point me in the direction of a good vendor? The ones I have found are either selling just tmobile or generic replacements (which if I understand are incompatible with the att version cause of camera placement?) or are very unclear which version they are selling and do not clarify it in emails...
Thanks XDA Forums, keep up the good work!
gryswynd said:
Hey,
I have an ATT tilt 2, running an Energy rom. It worked great till 3 days ago, when I noticed a "light" spot on the screen (about 50mm in diameter) , like something had scratched some film away.
I disregarded it as just that, a scratch, but the next day the screen was completely unresponsive. If I press on the spot, it "fills" with a darker color, I am guessing this is the digitizer pressing into the LCD screen, the screen then becomes responsive for a few seconds (Just long enough for me to reset my alarms!), but not always.
I have ready through these forums and online, and it sounds like I damaged something, digitizer or LCD, but I am not sure which I need to replace.
Also, I have read that replacing just one or the other can be problematic as they need to be aligned just so and with no particles in between, but I cannot find any Digitizer+LCD assemblies online for Tilt2...
So I guess what I am looking for is:
Based on above, do I need just Digitizer or LCD or Both?
Can you point me in the direction of a good vendor? The ones I have found are either selling just tmobile or generic replacements (which if I understand are incompatible with the att version cause of camera placement?) or are very unclear which version they are selling and do not clarify it in emails...
Thanks XDA Forums, keep up the good work!
Click to expand...
Click to collapse
Do You Have A Screen Protector On Your Phone?
@ Doo Doo
Nope, deluded myself into thinking I was careful enough to not need one... that mistake won't happen again ><
gryswynd said:
@ Doo Doo
Nope, deluded myself into thinking I was careful enough to not need one... that mistake won't happen again ><
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Click to collapse
If it's under warranty, do an exchange. That would be the easiest/cheapest option. HTC provides a 15 month warranty normally. Going through your carrier would be a better option, however, as they usually just swap out the headset. If you have no warranty, then just search eBay or Google for the digitizer and LCD. They normally come together. Based on your description of the problem, you'll need both anyhow. Some come with instructions, and some don't. YouTube has a few videos detailing the replacement, though.
I have had a very similar problem on two Tilt 2s now. Looks like the glue leaks out of the side of the plastic over the lcd. Both phones did this on the right side of the screen.
Just in case anyone turns this up in a search like I did and can't swap the phone thru their carrier....
Global Parts Direct sells the ATT versions of these, though the LCD was out of stock at the time of this posting. (I'm too much a newb to post a direct link.)
I just had the same thing happen to me and I was able to swap the phone out with AT&T.
Oddly enough, the bubble wasn't there when I called AT&T but showed up the next day. My screen was unresponsive, called, went through a ton of questions but I had gone through this before with a couple of Fuze phones.
One thing I noticed before this happened which appears to be symptomatic before the phone becomes unresponsive is a large rectangle appears on the phone's LCD. It doesn't obstruct the viewing or anything I have just noticed that it has been on all my phones that have had trouble with the LCD/digitizer.
Has anyone else noticed this?
I dropped my phone today, and found some sort of cracked glass under my invisible shield.
As the pictures says, the crack is almost unnoticeable if you look at it straight... but if you look at it sideways, you can see the cracked glass.... the SAMOLED is not ruined i dont think, but the glass sure is...
Will the following product be a good replacement for this ? or will the tmobile replace it under warranty? do you guys think they will be able to spot that?
http://www.repairsuniverse.com/samsung-vibrant-t959-lcd-touch-screen-replacement.html
AMOLED displays won't get ruined by a piece of plastic touching it because the whole screen is an array of lights
Another good thing about AMOLED!
About the warranty... I think this depends on the person checking your phone for warranty status. If the employee is doing his job quick, he might not notice the crack. Though if he really checks everything, it will be detected.
The good thing here is that your screen still works... but how is the touch input? Is it distorted around the area of the crack?
I think you should try to repair it; buy the parts online, check out a tutorial, etc.
PSP_Hacker said:
The good thing here is that your screen still works... but how is the touch input? Is it distorted around the area of the crack?
I think you should try to repair it; buy the parts online, check out a tutorial, etc.
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Click to collapse
The touch interface is perfect... it doesn't have any distortion or anything around anywhere...
PSP_Hacker said:
I think you should try to repair it; buy the parts online, check out a tutorial, etc.
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Click to collapse
I couldn't find a lot of replacement parts online. I found some which are just LCD screen and not SAMOLOED according to some forums... this was the only one that says that it is SAMoLED, but there was no reviews or nothing about this website, so i don't know weather its genuinely SAMOLED or not. Any feedback will be appreciated...
I called tmobile and the rep said that there is nothing that they can do about it.
I bought a galaxy s2 recently and the screen fails to register my touches suddenly.
Here the weird part, the screen is able to display everything perfectly.. but half of the screen doesnt register my touches.. left side not working, but right side is working..
so decided to send my phone for warranty and after a month, the distributor said that the LCD Socket is faulty due to the phone is pressed too hard.. they say it needs to replace the whole LCD Screen..
Is it possible to replace the LCD Socket only?
Why would you risk attempting to fix it yourself & voiding your warranty when you can get it fixed for nothing/properly under warranty ?
They are charging me myr700 for replacing the Lcd screen.. how is posible to damage the socket where the Lcd screen is perfectly fine? (no cracks no scratches no dents)
By right they should replace it for me without paying anything right?
Ahhhh. They're charging you. OK. I don't know what the warranty covers in your country or what your rights are with regard to same.
I know in Australia if my screen started to die like that after a month Samsung would be paying to replace the screen/the phone. At worst I'd end up paying postage to send the phone in to them.
It might well be worth your while/cheaper replacing it yourself in that case. Not sure if it's possible to replace just the socket, you may have to replace the whole screen. Plenty of tutorials to show you how to do this online, and you can get the screens from a plenty of places online as well (eBay might be a good start).
Thanks for the suggestion..
I searched internet for the i9100 LCD Socket but no results found.. I guess I have to replace the whole LCD Screen already.. ebay selling them around myr600+ also.. So is it better to DIY or pay a little bit more and letting the professionals to do it?
There are some doubts that I would love to ask you.. I always place the phone inside my jean's pocket and they said the pressure of jean's is high enough to cause damage to the phone's internals. Is that true? The jeans Im wearing is not very tight either..
I guess whether worth saving MYR 100 is worth it or not depends on how technically adept you are, I.E, do you think you can swap the screen out successfully based on having a look at the video tutorials that show you how to do it ? If you're in any doubt, you'd probably want to have it done professionally. I cracked the screen of my Nokia N958GB about two weeks after I got it a few yrs ago, ended up having it done professionally as the saving if I did it myself would have been similar to your situation now (I would have saved maybe $50-$60 AUD). I'm just not dexterous enough to do a job like that perfectly
I keep my SGS2 in my front jeans pocket when I wear them & haven't had a problem, tho I do have a fake leather flip case. I'd be surprised if the pressure from having them in a not tight jeans pocket would be enough to damage the phone, unless you put pressure on the phone while it was in your pocket maybe ?
Sounds like they're trying to weasel their way out of repairing it under warranty to me, but the problem is (which other people have found on here over the past few mths I've been visiting here) trying to prove that they should repair it under warranty which would probably cost you as much/more than the repair is worth to have an 'expert' (someone who works with small electronics) examine your phone & who is prepared to issue a report or similar saying it's definitely a fault with the phone & wasn't caused by you.
Tricky situation you're in man Maybe contact a consumer organisation in your country and ask for advice if they still refuse to repair it under warranty ?
Hope you get it sorted under warranty.
aqblood said:
Thanks for the suggestion..
I searched internet for the i9100 LCD Socket but no results found.. I guess I have to replace the whole LCD Screen already.. ebay selling them around myr600+ also.. So is it better to DIY or pay a little bit more and letting the professionals to do it?
There are some doubts that I would love to ask you.. I always place the phone inside my jean's pocket and they said the pressure of jean's is high enough to cause damage to the phone's internals. Is that true? The jeans Im wearing is not very tight either..
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Click to collapse
Alright, thanks a lot for the information. I think I better let them repair the phone because if I repair the phone myself, its pretty risky and i might even damage the phone further.
I will try to discuss/talk to the distributor and try to solve this under warranty. tqvm. appreciate that.
No probs Good luck with it. Let us know how you get on.
aqblood said:
Alright, thanks a lot for the information. I think I better let them repair the phone because if I repair the phone myself, its pretty risky and i might even damage the phone further.
I will try to discuss/talk to the distributor and try to solve this under warranty. tqvm. appreciate that.
Click to expand...
Click to collapse
I literally just watched my phones screen shatter itself right in front of me. It was sitting on my desk next to my keyboard and I heard a cracking noise, so i looked over and the screen was super cracked. I went to pick it up, and when I did, the screen cracked even more and is a mess now. I've dropped my fair share of phones and iPods, and know what cracks like that look like (spiderwebbing out from a point), but this one looks nothing like that. The whole screen is messed up.
My questions are these:
1. Would Verizon provide me with a replacement phone because I didn't drop it (I doubt it)?
2. How hard would it be for me to replace my own screen/find parts to do so?
Thanks
P.S. I am trying to get my old DX2 to turn on so I can upload pictures of what it looks like.
axit said:
I literally just watched my phones screen shatter itself right in front of me. It was sitting on my desk next to my keyboard and I heard a cracking noise, so i looked over and the screen was super cracked. I went to pick it up, and when I did, the screen cracked even more and is a mess now. I've dropped my fair share of phones and iPods, and know what cracks like that look like (spiderwebbing out from a point), but this one looks nothing like that. The whole screen is messed up.
My questions are these:
1. Would Verizon provide me with a replacement phone because I didn't drop it (I doubt it)?
2. How hard would it be for me to replace my own screen/find parts to do so?
Thanks
P.S. I am trying to get my old DX2 to turn on so I can upload pictures of what it looks like.
Click to expand...
Click to collapse
It's been mentioned lots of times before. Look around you may even find a video or two on changing the screen.
With physical damage don't count on VZ replacing it in store.
fr4nk1yn said:
It's been mentioned lots of times before. Look around you may even find a video or two on changing the screen.
With physical damage don't count on VZ replacing it in store.
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Click to collapse
I have watched the videos and such, but I am still super confused about what I need. The screen still works perfectly, all i want is a new glass front. Can I order one of the glass lens/digitizer combos and use that? Those are about 20 bucks, but if I get one with the LCD screen included (again, my screen works fine) it goes up to about 80, at which point I would just go with VZW and get it replaced for 99. I am really confident that I just need the lens/digitzer thing, but I have read things about the screen and digitizer being fused together and that is what confuses me.
axit said:
I have watched the videos and such, but I am still super confused about what I need. The screen still works perfectly, all i want is a new glass front. Can I order one of the glass lens/digitizer combos and use that? Those are about 20 bucks, but if I get one with the LCD screen included (again, my screen works fine) it goes up to about 80, at which point I would just go with VZW and get it replaced for 99. I am really confident that I just need the lens/digitzer thing, but I have read things about the screen and digitizer being fused together and that is what confuses me.
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Click to collapse
NO!... The digitizer is bonded to the LCD and I've not seen one person successfully change just it. There's no reason it should even be sold.
The combo is the way to go and I'd go one step further and get the frame and adhesive for about an extra $25 just to not have to deal with separating it. That's the hardest part int eh videos.
Wait... Verizon charges $100? Is that through Assurion?
fr4nk1yn said:
NO!... The digitizer is bonded to the LCD and I've not seen one person successfully change just it. There's no reason it should even be sold.
The combo is the way to go and I'd go one step further and get the frame and adhesive for about an extra $25 just to not have to deal with separating it. That's the hardest part int eh videos.
Wait... Verizon charges $100? Is that through Assurion?
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Click to collapse
Yup 100 through Assurion. I'm really mad cause I didn't break it and I can't afford the LCD combo or the VZW replacement so it looks like I'm just stuck.
axit said:
Yup 100 through Assurion. I'm really mad cause I didn't break it and I can't afford the LCD combo or the VZW replacement so it looks like I'm just stuck.
Click to expand...
Click to collapse
I would try contacting HTC as well.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
Asurion Deductible
axit said:
Yup 100 through Assurion. I'm really mad cause I didn't break it and I can't afford the LCD combo or the VZW replacement so it looks like I'm just stuck.
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Hi axit: Sorry to hear about your screen. We know how frustrating it can be when that happens. We don't want you to feel stuck or like you have to become a phone repairman overnight. Please keep in mind that your policy gives you 60 days from the date of peril to file your claim with us. Once you've filed your claim and its been approved, you still have additional time to pay your deductible. This option will provide you with a replacement device and a 12 month limited warranty on your replacement device. We welcome you to visit phoneclaim.com when you're ready to file your claim and/or to check the details of your policy. Please let us know if we can be of further assistance. We are here to help.
Thanks!
Asurion Social Media Team @AsurionCares
Hi
Sorry if wrong category. I was sheard forum and i dont found that problem.
So, i have S6 Edge with broke glass screen. In my country everyone say its impossible replace it. I must pay one month pay work for new screen......
But i saw many YT tutorials where mens from other countries do it.
I have
New glass(cheap chinese)
hair dryer
UV flashlight
UV Glue
deck of cards
scalpel
But, no one says how i can clean old glue and how i can repair long hole in side device(i want incuding photo but i cant), that thing under glass but upper screen become detached. Can i use screen glue? When i push in specific place then touch buttons work, normaly no i use ****[email protected] program and TouchWiz always screaming at me when he need some app permissions so i must reinstall it over and over...
Sorry for my tragic English, this is not my native language. I tryed hard. Thanks everyone for help.
Hmm I know other people who have been in this situation where the screens are very expensive or hard to replace. They purchased phone insurance and then made a claim a few weeks later and got the screen fixed.. after reading you've already attempted so you'd have the extreme cases of saying it was lost... There's many things wrong with this method but many do it
mrsweet1991 said:
Hmm I know other people who have been in this situation where the screens are very expensive or hard to replace. They purchased phone insurance and then made a claim a few weeks later and got the screen fixed.. after reading you've already attempted so you'd have the extreme cases of saying it was lost... There's many things wrong with this method but many do it
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Click to collapse
This is old, heavy used phone. No agency does not give me insurance.
JakuzoRU said:
This is old, heavy used phone. No agency does not give me insurance.
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Click to collapse
Okay, well hopefully someone on here can give you some good advice
i tried replacing my screen, i ended up tearing the LCD so had to buy a new LCD assembly which is easy to replace but it costs a fair bit more.
this is by far the best way but if you want to just try the screen then be very very careful as the LCD is glued to the screen and hard to seperate.
That hole its biger and biger. Now i have left and rigjt button with only back funcion. Something is really bad there. I must repair this fast.
OK, theme to close. I **** up screen. Never ever repair phone when drunk. Eeverything go to trash.