[Q] T-Mobile Amaze 4G Refuses to connect to network - HTC Amaze 4G

Been having a problem lately, my Amaze simply refuses to connect to the T-Mobile network. No matter how many times i reboot it, or how many times i turn airplane mode on or off, it just says "No Signal". I've cleaned all the contacts inside the battery cover, and even went as far as bending them slightly so they have better chance of contact. Any ideas? In some places here in town (including my house) i had at least 2 or 3 bars of 4G, now absolutely nothing, not even 2G. Even went to Energy ROM, still nothing. Can anyone offer any insight?

Sounds like something broke with hardware. Have u tried flashing ruu in bootloader and seeing if going back to stock fixed it?
Sent from my...
The Ultimate Guide to Everything Amaze-ing!(Amaze 4g BIBLE!) Updated Often

I was on the stock 531.3 when it started happening.

Get a new SIM card.

Yeah, i have the old style SIM, but never updated to my new 4G SIM. I guess now's as good a time as any. Will post results.

Update: Had them activate my "4G" SIM card. Phone is still showing no signal, but technically they DID tell me it could take up to 2 hours to register. Fingers crossed.

jdyates said:
Update: Had them activate my "4G" SIM card. Phone is still showing no signal, but technically they DID tell me it could take up to 2 hours to register. Fingers crossed.
Click to expand...
Click to collapse
Usually it takes a few minutes. Restart your phone in half an hour.
Sent from my HTC_Amaze_4G using Tapatalk 2

Rebooted, still nothing.

jdyates said:
Rebooted, still nothing.
Click to expand...
Click to collapse
I've had something take the full 2 hrs before... Very very rarely, but it happens... Give it a lil longer... Than call tmo if it doesn't work
Sent from my...
The Ultimate Guide to Everything Amaze-ing!(Amaze 4g BIBLE!) Updated Often

Well, it's only been half an hour so far. If all else fails, I'll head to T-Mobile in the morning and see what's up. Would you recommend switching to stock ICS, in case they look over my phone?

jdyates said:
Well, it's only been half an hour so far. If all else fails, I'll head to T-Mobile in the morning and see what's up. Would you recommend switching to stock ICS, in case they look over my phone?
Click to expand...
Click to collapse
I wouldn't worry about that quite yet... I would also call 611 vs going into store... Just better luck from my personal experience
Sent from my...
The Ultimate Guide to Everything Amaze-ing!(Amaze 4g BIBLE!) Updated Often

My parents are out of town, i don't have another phone to call with lol

jdyates said:
My parents are out of town, i don't have another phone to call with lol
Click to expand...
Click to collapse
Online support...works pretty well
Sent from my HTC_Amaze_4G using XDA

Spastic909 said:
Online support...works pretty well
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
That's actually how i had the SIM switched, but I'm wondering if i gave her the wrong SIM number, or if i should ask for a replacement phone.

jdyates said:
That's actually how i had the SIM switched, but I'm wondering if i gave her the wrong SIM number, or if i should ask for a replacement phone.
Click to expand...
Click to collapse
Call them again and have them walk you through attempting to get it to work. I think you need a new phone. Hopefully they have them in stock!

this is happening to me too! for the past week called Tmobile 4 times all they ever said was to reboot my phone, i was on stock ICS then downgraded to gingerbread and did the OTA ics. its actually working now for me tho.. well kinda. Phone was working perfectly last night woke up mobile data wasnt connected. Put it on airplane mode rebooted turned airplane mode off, now my phone is working perfect again. Might get my phone exchanged tho. Im always tweeting and i cant because cant connect to mobile network. This is seriously annoying lol.

Make sure they associate your phone to your sim in their computer. And check your apn settings
Sent from my HTC_Amaze_4G using XDA

Check your apn settings.
Sent from an Amaaaaaazing place :-D

in apn settings click reset to default. That worked for me

you still having problems dude?

Related

Signal Help

For the past 3-4 hours, my TB has shown 3-4 bars of signal but there is no 4g or 3g symbol next to the bars. When I go to surf the web or even do anything else it just doesnt load. Is the network down or what? I have a friend next to me with a droid 2 and his service is working fine so I'm wondering whats wrong.
Try putting it in Airplane mode, then back out.
kierandill said:
Try putting it in Airplane mode, then back out.
Click to expand...
Click to collapse
Nothing
Do you have wi-fi available ??
Sent from my Verizon 4GLTE HTC Thunderbolt
Hmm, I've had a similar problem since late last night/early this morning. If I'm on 3G I have 3-4 bars but never get an active 3G connection. I can however switch to LTE only and after a couple reboots get 4G. I've tried toggling airplane and mobile data but that didn't help at all. Are you in North Eastern Florida by chance? The Thunderbolt uses a different kind of 3G from other 3G phones so it's entirely possible for us to not have 3G when other people do.
One time that happened to me , I took out my SIM card , put it back in and rebooted . After that I had a signal.
Sent from my Verizon 4GLTE HTC Thunderbolt
You. said:
Hmm, I've had a similar problem since late last night/early this morning. If I'm on 3G I have 3-4 bars but never get an active 3G connection. I can however switch to LTE only and after a couple reboots get 4G. I've tried toggling airplane and mobile data but that didn't help at all. Are you in North Eastern Florida by chance? The Thunderbolt uses a different kind of 3G from other 3G phones so it's entirely possible for us to not have 3G when other people do.
Click to expand...
Click to collapse
No, I'm in Maryland. Do you still have this problem?
jbh00jh said:
One time that happened to me , I took out my SIM card , put it back in and rebooted . After that I had a signal.
Sent from my Verizon 4GLTE HTC Thunderbolt
Click to expand...
Click to collapse
Currently I'm at work and I dont know the password here so no wifi. But I do have it at home. I'll try your sim card trick and see if that works
jumpman1229 said:
For the past 3-4 hours, my TB has shown 3-4 bars of signal but there is no 4g or 3g symbol next to the bars. When I go to surf the web or even do anything else it just doesnt load. Is the network down or what? I have a friend next to me with a droid 2 and his service is working fine so I'm wondering whats wrong.
Click to expand...
Click to collapse
I had the same problem. I reset down to stock rom s-on. I did anything and everything. Since my wife has the same phone and hers had data symbol but mine didn't. But 24 hours later it went back on.... They already sent me a replacement but I sent it back. My was new. So I would suggest waiting 24 hours.
Sent from my ADR6400L using Tapatalk
dadsterflip said:
I had the same problem. I reset down to stock rom s-on. I did anything and everything. Since my wife has the same phone and hers had data symbol but mine didn't. But 24 hours later it went back on.... They already sent me a replacement but I sent it back. My was new. So I would suggest waiting 24 hours.
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
yeah, forgot to say mine is running stock, not rooted. still nothing.im gonna go to the verizon store and see whats up
Multi-post
Has happened to me twice. Had to replace sim card and that fixed my problems.
Sent from my HTC Thunderbolt using tapatalk.
jumpman1229 said:
yeah, forgot to say mine is running stock, not rooted. still nothing.im gonna go to the verizon store and see whats up
Click to expand...
Click to collapse
They'll mostlikely give you another one like they did mine. But like I said it came back on 24 hours later plus when i pull the battery and first boot up ill get 1x then when 3g pops I get no data icon.
I even swap my sim to my wife's tbolt and works great. Good luck
Sent from my ADR6400L using Tapatalk
I had the same problem yesterday. Got a new sim card and have data again.
Yupp got a new sim card and its working now. Thanks dudes
Sent from my HTC Thunderbolt using XDA Premium App
Jesus, was that one huge batch of bad sim cards or what?
Sent from my TBolt using my f***king thumbs...

Absolutely no data connection

Ok wtf!? last night im was chilling playin some black ops and all the sudden my 4g icon was gone when i had check my phone after a text. its been a day now and i still have absolutely no data connection. i called verizon and they said theres no outage in my area (metro detroit). ive tried flashing plenty of radios since and still no data. im starting to get a wee bit butt hurt because i needs my data son! could i have possibly killed the antenna some how? anyone else ever experience this?
Put it in airplane mode. Tben out. Sometimes that helps, try a battery pull? All else fails bring it in and replaced
sent from my thunderbolt running CL3ANTH3ROY, using the XDA premium app
hydRoponic chRonic said:
Ok wtf!? last night im was chilling playin some black ops and all the sudden my 4g icon was gone when i had check my phone after a text. its been a day now and i still have absolutely no data connection. i called verizon and they said theres no outage in my area (metro detroit). ive tried flashing plenty of radios since and still no data. im starting to get a wee bit butt hurt because i needs my data son! could i have possibly killed the antenna some how? anyone else ever experience this?
Click to expand...
Click to collapse
I've had periods where my Tbolt didn't want to connect to LTE or EVDO for a long time. It generally fixed itself after enough time. Usually way less than a day though. I'm close enough I could probably take a look at it. See if it's your phone or if mine does the same thing.
justavillain said:
Put it in airplane mode. Tben out. Sometimes that helps, try a battery pull? All else fails bring it in and replaced
sent from my thunderbolt running CL3ANTH3ROY, using the XDA premium app
Click to expand...
Click to collapse
tried both. neither worked
loonatik78 said:
I've had periods where my Tbolt didn't want to connect to LTE or EVDO for a long time. It generally fixed itself after enough time. Usually way less than a day though. I'm close enough I could probably take a look at it. See if it's your phone or if mine does the same thing.
Click to expand...
Click to collapse
where abouts are you located? im in roseville. ive been all around today for work (clinton twp, detroit, harper woods and st clair shores) and no connection in either of them areas.
could it be that ive been flashing a stupid amount of roms/radios lately? im SERIOUSLY getting butt hurt because my gal keeps sending me what she calls "naughty pics" and im not able to download them!
thanks for the quick response from the boths of yous.
I'm in St. Louis, lost 4g this afternoon. Only 1x now. Could be Verizon, and nothing at all on your end. This is the first time I haven't had 4g since I got my bolt in May.
If its not Verizon, you could pull your sim for about 10 min, then pop it back in and power up the phone.
courtesy of my bolt and tapatalk
hydRoponic chRonic said:
tried both. neither worked
where abouts are you located? im in roseville. ive been all around today for work (clinton twp, detroit, harper woods and st clair shores) and no connection in either of them areas.
could it be that ive been flashing a stupid amount of roms/radios lately? im SERIOUSLY getting butt hurt because my gal keeps sending me what she calls "naughty pics" and im not able to download them!
thanks for the quick response from the boths of yous.
Click to expand...
Click to collapse
I'm down in Toledo at the moment. Things are working fine here. Only problem was the outage last night for a couple hours. Changed ROMs and radios since then, too, with no issue.
http://www.pcworld.com/businesscenter/article/226664/lte_outage_irks_users_dents_verizons_reputation.html
It's been widespread since Tuesday night.
courtesy of my bolt and tapatalk
im mean NO DATA! nothing at all. no 1x,3g or 4g
weather widget is from when i restored the rom, it wont update
edit. did a sim pull for 10 mins and vuala 1x pops up then changes to 3g. about 10 seconds later BOOM! nothing... im gonna try a sim pull for like an hour and see what happens with that. shouldnt be any difference but its worth a shot.
This could be many things, most likely you'll need a new SIM, youll need to unroot and restore stock, go into VZW, they'll give you a new one.
delivered via Zeus' finger
I'm in the same boat! Randomly lost all data a day or 2 ago. Tried everything soo far. Assumed my sim card is dead But people say it's a network problem. I get 3g in Rev.A mode. But nothing in normal mode. I'm pissed. Willing to try a new sim card but not unrooting my phone just for a sim. What would happen if you brought a rooted phone into Verizon. I just want a sim. Would they deny you service? Or put a note on your account stating your phone has been rooted and to void your warranties?
Last time I went to the store I knew more about the phone than all three reps combined. I doubt they would even know its rooted.
Put my phone in LTE mode and got 4g back finally.
courtesy of my bolt and tapatalk
ILMF said:
Last time I went to the store I knew more about the phone than all three reps combined. I doubt they would even know its rooted.
Put my phone in LTE mode and got 4g back finally.
courtesy of my bolt and tapatalk
Click to expand...
Click to collapse
Yeah, I know. But my phone doesn't look stock one bit. Custom splash, custom boot animation, sense 3.0, gingerbread 2.3.4, custom lock ring, glowing data icons, etc.... Etc..
THUNDEROID said:
Yeah, I know. But my phone doesn't look stock one bit. Custom splash, custom boot animation, sense 3.0, gingerbread 2.3.4, custom lock ring, glowing data icons, etc.... Etc..
Click to expand...
Click to collapse
If you were returning it, yeah, then I'd go back to stock. But, for a sim swap, you can power it off, and pull the sim for them, they won't even notice it when it boots. Unless of course your boot sound is F*** Verizon or something
courtesy of my bolt and tapatalk
im convinced its my phone. went into verizon today and the reps tbolt was working fine both 3g and 4g. we did a sim swap and still nothing although, i did get like 2 mins of 4g love about 3 hours after the sim swap but then right back to nothing after it downloaded some pics from texts.
does this have anything to do with it?
i need some help here
spent an hour on the phone with Verizon and they said the netowrk in my area was fine. After all was done and said they are shipping me a new sim. Today when I woke up my phone had a data connection. I haven't shut it off or anything since the tech call.
OP
On the APN screen did you try menu/reset to default?
Sent from my ADR6400L using XDA App
brenick said:
OP
On the APN screen did you try menu/reset to default?
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
yep. it changes to "VZWINTERNET" but once i back out it goes right back to disabled.
verizon is sending me a new phone on monday, they said i just have unroot the phone i have now.
Welp I just copied eveything from the "vzwinternet" apn and made a new one and it worked...
Sent from my ADR6400L using XDA App

So this data dropping thing is normal, huh?

My phone has randomly started dropping data, and from the hints I gather around the forum this is a normal thing? Or is it a hardware problem? My phone didn't do it the first couple weeks I had it, and now it seems like a regular occurrence.
If You're talking about 4g data, that's happened with every single 4g phone I've ever used.
Mine drops 4G constantly. It is really beginning to piss me off...
jmorton10 said:
If You're talking about 4g data, that's happened with every single 4g phone I've ever used.
Click to expand...
Click to collapse
Never happened to me with my Thunderbolt, except when LTE was totally down.
tekhna said:
Never happened to me with my Thunderbolt, except when LTE was totally down.
Click to expand...
Click to collapse
My buddy has a Thunderbolt and he always has 4G, I used to have 4G everywhere, but not anymore...
TB13 said:
My buddy has a Thunderbolt and he always has 4G, I used to have 4G everywhere, but not anymore...
Click to expand...
Click to collapse
It's weird because the data speeds on the Rezound (by speedtest) blow the Thunderbolt away, yet it seems to have these more basic connectivity problems.
I've never lost 4G actually.
Never lost 4G unless it was an outage.
Sent from my ADR6425LVW using xda premium
I lost data for most of the day....I still don't think its working right after flashing 3 different roms
Sent from my ADR6425LVW using XDA App
Has everyone who is losing 4g taken the radio upgrade? I really don't drop 4g/lte ever, but when I go inside my job it sometimes switches to 3g but it's almost an instant switch after the radio update.
Sent from my ADR6425LVW using XDA App
I've never dropped data on the Rezound. Unlike the GNex I used to have that couldn't hold a data connection.
Well I jynxed myself, I had posted a few hours ago I've never had any problems and surely enough, my 4G was still connected with full bars but just stopped responding until I went into airplane mode and back out. I don't know what that was about but I'm mostly fine.
I Am Marino said:
Well I jynxed myself, I had posted a few hours ago I've never had any problems and surely enough, my 4G was still connected with full bars but just stopped responding until I went into airplane mode and back out. I don't know what that was about but I'm mostly fine.
Click to expand...
Click to collapse
I used to have that happen all of the time. Even had it happen w/ my Samsung phones on Sprint. Basically the upload arrow would stay lit, the download would stay off, and it would just sit there.
So far I haven't had it since the OTA. *crosses fingers*
That's what I have to do, but for some reason can't get 3g
I Am Marino said:
Well I jynxed myself, I had posted a few hours ago I've never had any problems and surely enough, my 4G was still connected with full bars but just stopped responding until I went into airplane mode and back out. I don't know what that was about but I'm mostly fine.
Click to expand...
Click to collapse
Sent from my ADR6425LVW using XDA App
I drop it occasionally but it is likely due to bad service.
Normally very reliable here, but had one day last weekend, and again today seemingly that things were flaky. Had the 3g randomly drop out. When it was up I would see the upload arrow going full speed ahead but no down, and couldn't surf. Connection would drop and start again and could surf. Horrible speed test results.
So my issue from yesterday persisted and a mms wouldnt even send this morning. Tried airplane mode but when coming out of it the radio wouldnt come back on seemingly. Rebooted and all is well again. Weird. Cant be hardware if a reboot fixes id think.
tekhna said:
Never happened to me with my Thunderbolt, except when LTE was totally down.
Click to expand...
Click to collapse
I had a Thunderbolt and it dropped constantly. With the Rezound , I've had very minimal data drop and have yet to see 1G since removing LTE On/Off.
KORM via the beast known as the Rezound.
Well, my data is perfect again, so im guessin vzn 3g was down or something n nvr told anybody. Cuz my aunt's eris wasnt gettin data

[Q] 4G cutting out since 6/4

Ever since around the 4th my 4g has been acting up like crazy. I live in Hollywood so I don't think it's a verizon issue. Has anyone else been having problems? I'm thinking maybe it was from an app update with a glitch in it? My phone is totally stock but I have around 400 apps (I know, too many, I can't help it...) I've gone through all of the app permissions looking for an app that can change my network connections but no luck so far. I know this is kind of a shot in the dark but if anyone else had this happen and figured it out that would be great. I'm open to suggestions.
Sent from my ADR6425LVW using XDA
The My Verizon App was recently updated (and removed the homescreen widget, so I didn't update mine), so that might have something to do with the problem.
Does 3G work fine?
I have been having this same problem, so is a friend on another device. When we switch to 3g, 4g never returns unless airplane mode is cycled.
My my verizon app is up to date but I still have the data widget. I haven't updated the "location agent" one though. I'm not sure about the 3g working...the 4g symbol just comes and goes so fast I don't think the phone has time to switch onto 3g. It doesn't happen 24/7 but when it does it's like a non stop cycle of on and off (like an app struggling to do something)..
Sent from my ADR6425LVW using XDA
So my daughter just recorded a 10 min video on its a small world. Next time I check my phone I have no 3 or 4 g just bars. I don't think anything of it until I'm elsewhere and my wife has 4g and I don't. I cycle my 4g widgetsoid and get service. Screen off and on and no Vs again. Airplane mode, same problem. Finally I put it in airplane, powered it off and did a battery pull. It's fine now.
I've tried turning the phone off, fully restarting it, pulling the battery, and cycling through airplane mode but I haven't tried pulling the battery off after powering down while in airplane mode though (that was a mouthful). Maybe that's the magic combination... I'll give it a shot and see what happens, thanks. I'll post if it helps out or not.
Sent from my ADR6425LVW using XDA
Had the same issue sporadically. Only app I've added since then is Firefox beta but seriously doubt that is to blame.
Actually had this issue this morning for a bit, then resolved on its own.
I have been having the issue of my 4g randomly dropping, 3g not kicking on (just signal bars), and the 4g coming back when it feels like it.
I did a battery pull, cycling the 4g, airplane mode, etc. and still having the same issue.
This started around Verizon's useless upgrade.
Sent from the resounding Rezound
So far so good since I did a battery pull and let my phone fully boot while in airplane mode... Only time will tell..
Sent from my ADR6425LVW using XDA
I haven't had 4g since I rooted....so I am a little worried...
I also have had the worst 4g service the past week or so. I have a htc rezound and live in the suburbs of Detroit, MI. I have tried everything under the sun but cannot get it working. This is obviously a Verizon issue, because it started happening out of nowhere. I didn't download any nee apps or change any system settings. I don't understand why this is happening. I do not want a refurbed phone so I will not send mine in for a replacement. I'm sure that wouldn't even fix the issue. Verizon needs to get to work and figure this out.
akgstone said:
I also have had the worst 4g service the past week or so. I have a htc rezound and live in the suburbs of Detroit, MI. I have tried everything under the sun but cannot get it working. This is obviously a Verizon issue, because it started happening out of nowhere. I didn't download any nee apps or change any system settings. I don't understand why this is happening. I do not want a refurbed phone so I will not send mine in for a replacement. I'm sure that wouldn't even fix the issue. Verizon needs to get to work and figure this out.
Click to expand...
Click to collapse
try preforming a factory reset in bootloader. It has fixed my 4g issues
Check settings
jwp1223 said:
I haven't had 4g since I rooted....so I am a little worried...
Click to expand...
Click to collapse
My 4G is fine and I'm rooted and running a custom ROM (Ineffabilis 1.4).
Have you checked if 4G is enabled in your settings?
(Search for 4G toggle in the Play Store)
Some people reported that their phone disabled 4G in the settings for no reason.
Everything was fine for a couple days then all of a sudden it started acting up again...I have a feeling it's the new draw something free app...maybe..
Sent from my ADR6425LVW using XDA
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
Same issues here (multiple ROMs). 4G has been sporadic or non-responsive and 3G is about as bad. Started a couple weeks ago. I have tried hard resets, ROMs, firmware updates, etc and nothing.
Good to see I'm not the only one.
Any other Verizon devices that can confirm this?
richii0207 said:
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
oh, right, I knew that (not really ), thanks.
Sent from my ADR6425LVW using XDA
Ok, so I've had the issue that the OP is talking about since I got the phone like 5 days ago. Since I wasn't rooted (and still aren't) I decided to call Verizon about the issue. I've talked to multiple Verizon techs and after they had me do basic steps, like checking wireless networks settings. Nothing they told me I hadn't tried myself already prior to calling them. I even got a replacement BRAND NEW rezound and sim card and am still having the same issue. I have decided to try and figure it out myself and have been running various logcats to try and narrow the issue down. Problem is I don't really know how to read these logs too well. If there was someone who has more knowledge in reading logcat logs id be happy to upload or send them to you if you think you can help. Any help in resolving this issue would be awesome as Verizon seems to be unaware of the issue up until now and I would like to resolve it before I root. I'm going to give them a call tonight and explain some of my findings to see if they can give anymore input or get me to a higher lvl tech.
Sent from my ADR6425LVW using Tapatalk 2
richii0207 said:
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
According to my findings, it very well could be. I'm thinking it may have something to do with vznavigator. But don't quote me on that as from what I said before, I don't know how to read logcats too well.
Sent from my ADR6425LVW using Tapatalk 2
Yeah I'm still having issues. There must be something going on with verizon? I haven't dealt with logging yet but I'll look into it and see what happens.
Sent from my ADR6425LVW using XDA

Slow Mobile Data

Hey all,
A few weeks ago, I switched from MeanBean to Jelly-Bam ROM. At the time, I thought this was a Jelly-Bam issue, but I'm pretty sure it's not now. When I switched ROMs, I noticed that my data was slow. I work in Baltimore County, MD and lost my 4G signal. I have occasionally seen 4G at home since I noticed this issue, but it's rare. I typically only get 3G and often it's less than 1MB/s. I tried switching back to MeanBean and that didn't help (I had updated the radio before switching back, I would think that would only help). I have updated my radio (currently running 1.12.11.1210) and that hasn't helped. What made me think it's not the ROM is that my wife has a stock Evo 4G LTE and she also has slow data speeds. BUT, my brother has an S3, also on Sprint and in the same town and he's getting 4G fine. I do have my have my Network Mode set to LTE/CDMA (actually on Jelly-Bam it's LTE/CMDA/EvDo). I'm running Jelly Bam 7.8.0 (CyanogenMod version 10.1.0-RC2-jewel). Please let me know if you have any ideas or suggestions as to what could be the problem with my phone. If I can provide more information, let me know and I'll get it for you.
Thanks so much in advance.
Baltimore and supporting areas are still going thru LTE upgrades, it's still on-off for some areas. Annapolis is lit 100% as far as I can tell.
Sent from my EVO using xda app-developers app
Is your evidence of the S3 pulling in 4G while your device does not anecdotal or have you performed a side-by-side comparison? The answer to this will help us narrow down your problem.
waterbound said:
Baltimore and supporting areas are still going thru LTE upgrades, it's still on-off for some areas. Annapolis is lit 100% as far as I can tell.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Unless things have gone backwards, I don't think that is the case. I used go get 4G in Baltimore. I've seen as high as 25MB/sec, maybe even higher. Now I don't see 4G ever down here. (I've seen it a few times at my home in York County, PA since this issue, but it doesn't last long and the fastest I've seen is maybe 5MB/sec. But most times its 3G and less than 1MB/sec.)
tmwilsoniv said:
Is your evidence of the S3 pulling in 4G while your device does not anecdotal or have you performed a side-by-side comparison? The answer to this will help us narrow down your problem.
Click to expand...
Click to collapse
My evidence is based on my seeing absolutely no 4G at the time (I've seen a few few times briefly as noted in the post above.), while my brother who is less than 1 mile away see's great 4G (faster than his home wifi so over 15 MB/s). I have consistently had terrible speeds around town while he consistently has good speeds. No, we have not stood side by side and done a test, but I know how my signals used to be and how they should be and I'm nowhere near that.
I was actually near the Key Bridge last night and where I usually get LTE or at least have in the past, I got solid 3G, I tried airplane method and reboot, switching from CDMA back to LTE to no avail. Soon as I got back into Pasadena the LTE was solid. I never was sure about the differences between the Samsund devices vs. HTC but for me, the signal is sporadic which in the past has been due to Sprint upgrades. Hope it gets better and check out the SG4RU site for specific information about your area. Thru have a ton of info that will let you aware of the work and or upgrades in your specific area in Baltimore.
Sent from my EVO using xda app-developers app
It just doesn't make sense to me that Sprint reception would decrease by so much and (as far as I can tell) completely lose 4G coverage at my work and mostly lose it at my home at the same time, while my brother continues to receive great service on his S3. I just don't see how that could happen.
Does anyone have any other ideas? Any ideas what could be wrong with my phone? Anything else I can update? Any settings for me to check that I might have missed? (I feel like I've check them all, but I'm up for anything at this point.)
Thanks in advance. This is driving me nuts.
KB3NRY said:
It just doesn't make sense to me that Sprint reception would decrease by so much and (as far as I can tell) completely lose 4G coverage at my work and mostly lose it at my home at the same time, while my brother continues to receive great service on his S3. I just don't see how that could happen.
Does anyone have any other ideas? Any ideas what could be wrong with my phone? Anything else I can update? Any settings for me to check that I might have missed? (I feel like I've check them all, but I'm up for anything at this point.)
Thanks in advance. This is driving me nuts.
Click to expand...
Click to collapse
I'd like to throw my own recent experience in here.
My wife has the OG Evo. I have the Evo LTE. While I do not get LTE in this area, I still get 3G coverage. The other day, out of the blue, my wife's 3G quit working and she has next to no service while I have solid coverage, and yes this is side by side.
Call me crazy right now because if what I am about to say, but I have this inkling of a feeling that Sprint is directly behind her almost completely losing signal in an area where 3 towers surround us to attempt to get one of us to call in, complain, and get coerced into an upgrade (she's due for one as of June 1st, go figure right?
I've noticed this happen whenever I was due for upgrades on my older phones too such as the Hero, Moment, etc... if I could pinpoint what they're doing, if they're doing anything, they'd be in some majorly serious ish.
So, I called Sprint and they walked me through #72786# update on my wife's phone. Apparently both of our phones were "off the network". We went through it for my wife's phone and it put it back on the network, whatever that means, but it didn't improve her service. They're now telling me our options are to take it to the nearest Sprint store with a repair center (the closest 2 are about an hour away each) or pay the shipping to return it to HTC.
They told me I could do the #72786# update on my phone and that it would not get rid of my root. Does anyone know this to be true? I'd like to try it on mine since they say it also is not "on the network". Because it does a firmware update, I wanted to check to see if that would interfere with the root access on my phone or my ability to gain root again, should I ever get rid of root.
Which brings me to my next question, if the above is safe for my rooted phone, I try it, and it does not work. How do I go about returning my phone to it's stock configuration? I've read a little about RUU, but haven't been able to figure out enough of it or where to get the RUU to feel comfortable doing it yet. If I do an RUU, will I be able to get my root (and s-off) rights back on my phone? How about if they try to bring my phone completely up-to-date? Is there a way to root currently up-to-date phones?
I know I've packed a lot of info and questions in there, but I would really appreciate any help and answers that people can give me. Thanks so much!!
jerry43812 said:
I'd like to throw my own recent experience in here.
My wife has the OG Evo. I have the Evo LTE. While I do not get LTE in this area, I still get 3G coverage. The other day, out of the blue, my wife's 3G quit working and she has next to no service while I have solid coverage, and yes this is side by side.
Call me crazy right now because if what I am about to say, but I have this inkling of a feeling that Sprint is directly behind her almost completely losing signal in an area where 3 towers surround us to attempt to get one of us to call in, complain, and get coerced into an upgrade (she's due for one as of June 1st, go figure right?
I've noticed this happen whenever I was due for upgrades on my older phones too such as the Hero, Moment, etc... if I could pinpoint what they're doing, if they're doing anything, they'd be in some majorly serious ish.
Click to expand...
Click to collapse
Did your wife ever update her profile? I'm 99 percent sure sprint isn't cutting off her 3g. Check the link in my sig, bottom of post 1 faq, those steps will work for the og as well...
Sent from my Evo 3D CDMA using Tapatalk 4 Beta
gunfromsako said:
Did your wife ever update her profile? I'm 99 percent sure sprint isn't cutting off her 3g. Check the link in my sig, bottom of post 1 faq, those steps will work for the og as well...
Sent from my Evo 3D CDMA using Tapatalk 4 Beta
Click to expand...
Click to collapse
Thanks for the quick reply. Yes, we just updated her profile via System Updates-->Update Profile. If there's more to it than that, let me know. I'll take a look at the link in your signature too.
KB3NRY said:
Thanks for the quick reply. Yes, we just updated her profile via System Updates-->Update Profile. If there's more to it than that, let me know. I'll take a look at the link in your signature too.
Click to expand...
Click to collapse
Yeah there is quite a bit more to it. Is she rooted? Because that will help save her data if a hard reset (##786#) is in order...
Sent from my Evo 3D CDMA using Tapatalk 4 Beta
gunfromsako said:
Yeah there is quite a bit more to it. Is she rooted? Because that will help save her data if a hard reset (##786#) is in order...
Sent from my Evo 3D CDMA using Tapatalk 4 Beta
Click to expand...
Click to collapse
No, she is not rooted. So for now, I figured I'd start with trying this on my phone. Unfortunately, the MSL reader app wasn't able to read it. I'm actually in an old version of my phone. I'm going to install my last backup and work from that since I'm somewhat hopeful this will fix my problem. I might as well do it from my latest ROM. I'll have that up in 10 minutes or less and I guess I'll try to work through your instructions...
If it works on my phone, I guess I'll go through it with my wife's then. I have everything important backed up on mine. I'll have to check hers real quick to make sure she doesn't have any recent pictures, but I think those should be on Dropbox. I assume it will tell me before I might have to do that so I'll know to double-check everything if it comes to that.
Sorry if I've asked any questions that are explained in the instructions...I just wanted to reply and now I'll continue reading through them.
Hard reset on your phone will wipe everything in data/app as well as your internal sd. Your external will be fine as well as your wife's external however she will lose all apps, sms, mms, call logs, bookmarks via stock app, as well as any system settings.
Flowed from my Jewel using Tapatalk 2
gunfromsako said:
Note: All these fixes must be preformed on a stock or stock based rom with epst support and make sure you are in a known good signal area
Click to expand...
Click to collapse
So I should not be running these from my Jelly-Bam ROM? Or is that OK? If not, should I run an RUU will holding down volume while powering on and doing a factory reset work?
Thanks so much for your help!
KB3NRY said:
So I should not be running these from my Jelly-Bam ROM? Or is that OK? If not, should I run an RUU will holding down volume while powering on and doing a factory reset work?
Thanks so much for your help!
Click to expand...
Click to collapse
As long as you have epst support you are fine. Just try one of the codes... If it works your golden.
Flowed from my Jewel using Tapatalk 2
gunfromsako said:
As long as you have epst support you are fine. Just try one of the codes... If it works your golden.
Flowed from my Jewel using Tapatalk 2
Click to expand...
Click to collapse
I guess if it tries to dial and says "The feature code you have entered is invalid" or something like that, I'm not golden...
KB3NRY said:
I guess if it tries to dial and says "The feature code you have entered is invalid" or something like that, I'm not golden...
Click to expand...
Click to collapse
Sorry I'm not familiar with jelly bam is it sense based? You don't actually dial it the last # should activate it... Aosp roms will not work
Flowed from my Jewel using Tapatalk 2
gunfromsako said:
Sorry I'm not familiar with jelly bam is it sense based? You don't actually dial it the last # should activate it... Aosp roms will not work
Flowed from my Jewel using Tapatalk 2
Click to expand...
Click to collapse
Yeah, I didn't dial. But when I hit the last #, what I entered before goes away and nothing happens.
Will these changes stick through a new ROM update? I guess I'll try them on the last stock save I have and then try to restore my MeanBean ROM (the last ROM I had that worked with 4G...Jelly-BAM seems to be what broke it.).
KB3NRY said:
Yeah, I didn't dial. But when I hit the last #, what I entered before goes away and nothing happens.
Will these changes stick through a new ROM update? I guess I'll try them on the last stock save I have and then try to restore my MeanBean ROM (the last ROM I had that worked with 4G...Jelly-BAM seems to be what broke it.).
Click to expand...
Click to collapse
Yes these will stick through Rom updates. I know epst works on meanbean, viper, operation jellybean, and the sense 5 port from my personal experience.
Flowed from my Jewel using Tapatalk 2

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