Water Damage Repair UK - Galaxy S II Q&A, Help & Troubleshooting

For reasons which may or may not be related excessive alcohol intake, my phone went through the wash.
I took it apart as much as I could (without actually dismantling it) and put it in a bowl of rice for 24 hours. It powers up and I can use the phone normally apart from the camera (which buzzes and displays water droplets on the screen), the external speaker which is a bit scratchy/buzzy and the microphone (which doesn't work).
It's out of warranty so I'll have to pay for repairs myself. With that in mind can anyone recommend somewhere (ideally in Liverpool, UK) that will likely have the parts in stock (to save time)? if not, can people recommend any places where they've had good repair experiences?

lemoninfluence said:
For reasons which may or may not be related excessive alcohol intake, my phone went through the wash.
I took it apart as much as I could (without actually dismantling it) and put it in a bowl of rice for 24 hours. It powers up and I can use the phone normally apart from the camera (which buzzes and displays water droplets on the screen), the external speaker which is a bit scratchy/buzzy and the microphone (which doesn't work).
It's out of warranty so I'll have to pay for repairs myself. With that in mind can anyone recommend somewhere (ideally in Liverpool, UK) that will likely have the parts in stock (to save time)? if not, can people recommend any places where they've had good repair experiences?
Click to expand...
Click to collapse
I had a similar accident, but the phone was soaked with sea-water.
I solved the problem by opening it and cleaning it with distilled water + tampon.
If you are out of warranty, try to open it yourself.
Make sure the battery is removed, unscrew around the chassis and disconnect the male/female connectors.
There are male/female connectors a bit here and there.
Use the tampon with distilled water to clean the PCB and the connectors.
Let it dry, cross the fingers ...and good luck

Related

[Q] Help requested for repairing HD2

Hallo
I have a HD2 (T8585) which accidentally was dropped into water. (There goes
the warranty into the water too). The phone was
opened and let to dry on a warm place for some time. Now, when I switch on
the HD2, I am unable to swich ON the mobile. The battery measures 3.8v.
I tried to switch ON the HD2 with the charger, but unsuccessful.
Can u share your experience / tips on repairing the same please.
The charging LED doesnt light on or the pressing the switch on button also
doesnt help.
This is a 3 month old HD2 in very good physical state ( but for water damage).
I really dont want to throw away such a nice phone or dismantle to parts
for spareparts price.
Please provide tips on what to check / measure after opening the
back cover > battery > 4 screws > ?
I have (2 cents worth) basic knowledge of electronics and would like to get it alive.
Thanks
Alertme
alertme said:
The phone was
opened and let to dry on a warm place for some time.
Click to expand...
Click to collapse
Depending on the length of time it was submerged and how it was "opened" to let dry, it is often possible to save a phone from contact with liquid.
Obviously absolute MINIMAL time in water or any other liquid will improve your chances, as well as immediate removal of the battery.
The phone should be disassembled as much as possible and excess liquid should be removed. The parts should then be placed in a warm (not hot!) location with low humidity such as in a bag with rice or silica packets (if handy) to absorb moisture. It should then be allowed to dry for at least 48 hours (the longer the better).
Since you did not state how long your phone was exposed to the liquid and exactly what steps you took to dry it, I cannot say whether or not it is possible to salvage it. The fact that it is not powering on or charging is definately not a good sign.
I have (2 cents worth) basic knowledge of electronics and would like to get it alive.
Click to expand...
Click to collapse
Unfortunately it may require a bit more than 2 cents of electronic knowledge to repair severe water damage. Assuming it can be repaired at all...
If you want to try you need to remove the circuit boards and carefully clean any corrosion around all the contacts.
Use a q-tip and very soft toothbrush to remove corrosion. Distilled water or a pure alchohol or solvent that contains no oil or other ingredients and will evaporate compeltly can be used. This is a tedious process and every electrical component must be cleaned.
Once the componets are clean, carfully wash (if nessecary) and dry the circuit board and all electrical contacts. Place it in a warm dry bag (with rice or silica packets) and let it dry for at least 12hrs (longer is better). Do not use heat or direct sunlight to speed up the drying process. Once the compenents are dry again, reassemble your device. Make sure the battery is cleaned and dry as well. (If possible use an alternate battery.)
Power on the device. If you still get no power/charging/boot then swear loudly and punch a hole in the wall.
Good luck.
Fully Agree with your post faelok, sadly you did not complete your last sentence:
Faelok said:
...... then swear loudly and punch a hole in the wall.
Good luck.
Click to expand...
Click to collapse
Take some glue and put the HD2 brick in it...
Wilco said:
Fully Agree with your post faelok, sadly you did not complete your last sentence:
Take some glue and put the HD2 brick in it...
Click to expand...
Click to collapse
Ouch...
You know what I was thinking might be funny though? Take it out to a public place somewhere and pretend to have an angry conversation on it, then yell "OH YEA!?!? WELL $^%# YOU TOO!!" then smash it on the ground.
Then enjoy the reactions on the faces of the unsuspecting public.

[Q] Revived water-damaged SGS2 (almost - advice needed)

Hi everyone.
<SKIP> (if you don't like reading a lot)
So, I managed to do a very silly thing *slaps own wrist*. After spilling some food on my brand new pair of shorts, I chucked them straight in the washing machine without thinking. After about 5 minutes, I noticed a slight knocking noise coming from the washing machine, and alas, when I dug my hand in the water to try find the culprit item, I pulled out my drenched SGS2.
Now, as any technically-minded person does after such an incident, I immediately pulled out the battery, SIM card and memory card, and went sifting through my kitchen for rice. It was in the sealed bag of rice for about 1.5 weeks, after which I tried to turn it on. It worked! However, the touch screen wasn't responding, so bag into the bag.
Closer to two weeks, I took it out again. This time, everything seemingly worked fine! I did however notice while using the back camera that some residue from the water has stuck onto the rear camera lens. It also took me a while to notice that the bottom microphone isn't working, which defeats the point of having a phone.
Everything else works fine. I took it to a local repair shop (which I'm a bit doubtful of) and they came back to me saying they couldn't do anything.
</SKIP>
So, in conclusion, the bottom microphone isn't working (people can't hear me during calls), and the rear camera lens has residue on it (which can be seen when using the camera):
1) Assuming the warranty is now void due to water damage, do you think I should try my hand at replacing the microphone/USB board on my own? Has anybody done it, and has some pointers? Anyone know a good place to get these?
2) Is anyone aware if the camera area can be broken down to such a point that I can wipe the residue off the lens?
I'm tempted to just take it to another repair shop for them to try - really don't want to go to Samsung though, as they'll likely charge a small fortune.
Thanks for the help in advance,
MrP.
MrPadie said:
Hi everyone.
<SKIP> (if you don't like reading a lot)
So, I managed to do a very silly thing *slaps own wrist*. After spilling some food on my brand new pair of shorts, I chucked them straight in the washing machine without thinking. After about 5 minutes, I noticed a slight knocking noise coming from the washing machine, and alas, when I dug my hand in the water to try find the culprit item, I pulled out my drenched SGS2.
Now, as any technically-minded person does after such an incident, I immediately pulled out the battery, SIM card and memory card, and went sifting through my kitchen for rice. It was in the sealed bag of rice for about 1.5 weeks, after which I tried to turn it on. It worked! However, the touch screen wasn't responding, so bag into the bag.
Closer to two weeks, I took it out again. This time, everything seemingly worked fine! I did however notice while using the back camera that some residue from the water has stuck onto the rear camera lens. It also took me a while to notice that the bottom microphone isn't working, which defeats the point of having a phone.
Everything else works fine. I took it to a local repair shop (which I'm a bit doubtful of) and they came back to me saying they couldn't do anything.
</SKIP>
So, in conclusion, the bottom microphone isn't working (people can't hear me during calls), and the rear camera lens has residue on it (which can be seen when using the camera):
1) Assuming the warranty is now void due to water damage, do you think I should try my hand at replacing the microphone/USB board on my own? Has anybody done it, and has some pointers? Anyone know a good place to get these?
2) Is anyone aware if the camera area can be broken down to such a point that I can wipe the residue off the lens?
I'm tempted to just take it to another repair shop for them to try - really don't want to go to Samsung though, as they'll likely charge a small fortune.
Thanks for the help in advance,
MrP.
Click to expand...
Click to collapse
I replaced the earpiece (speaker) in my HTC HD2. It was a pain in the ass to tear down. I imagine that my SG2 would be even harder.
I found the earpiece on ebay for only about $10, and it even came with a few tools needed for the tear down (plastic pry tools). It was not for the faint of heart...meaning that I was stressed to the balls, and wasn't sure until it was over if I had destroyed my phone. So the microphone should be possible to replace, if you're careful and technically inclined.
The camera will also probably need to be replaced (although, you might find otherwise when you take it apart). The good news is that it shouldn't cost more than $20, but I have no idea really...just estimating. Here's a link to a guy's G+ post who did it click me.
If you look on google, you'll find youtube videos about the tear down and how to do it.
I'd watch those first to check the difficulty. I think I've also seen instructions somewhere, but don't remember exactly where.
Good luck. Stay calm and be careful.

is this phone waterproof!?

today i experienced any phone holders worst nightmare... dropping your pride and joy in water!
but after this i quickly turned the phone off, used an hairdryer xD and put everything back in, and as if by magic, it was alive!!
although the screen did shatter :/
so is this amazing piece of technology really water proof?
No it is NOT.
You`re lucky this time, but if you ever send it in for any repair they may deny warranty because of the moisture indicators.
Most phones or any electronic devices for that matter survive a (short) drop in water due to multiple reasons:
- the case is relatively airtight. Water cannot immediately "flood" the device
- Water is a very bad electrical conductor (except if you drop it into saltwater or the unflushed toiled)
As far as conductivity is conserned, it's possible to run naked computers (no case, ...) in purified water.
However there an other issue kicks in: corrosin. Water is a very agressive substance (mainly due to oxygen) and will "eat" away electrical conductors very quickly and cause irreparable damages.
Drying off your phone may not be enough, it's recommended to:
- immediately pull the battery (that's one of the reasons I wouldn't want to get one with built-in battery)
- put it into a bag with dry rice and/or grounded herbs (whatever you have at hand) so that it's completely covered
- put it in a somewhat warm (or sunny) location so that the water vaporates and is taken up by the rice (You may want to stir once a day)
- keep fingers crossed and boot
Note that water-caused damage must not always be visible from the beginning. It's sufficient for a small component to die (e.g. a capacitor) so that in the following days/weeks/months the other parts overload too and the components start failing one after another.
Usually you're fine though.
dazlehd said:
today i experienced any phone holders worst nightmare... dropping your pride and joy in water!
but after this i quickly turned the phone off, used an hairdryer xD and put everything back in, and as if by magic, it was alive!!
although the screen did shatter :/
so is this amazing piece of technology really water proof?
Click to expand...
Click to collapse
good move on the hairdryer , just dont microwave it
Not waterproof
Defo lucky. Mine was simply rained upon whilst I was abroad and it is now not working - I didn't think of the hairdryer at the time. The company I sent it into for repairs said that the motherboard has corroded and that it needs replacing. Naturally, it will not turn on and I still want the data off of it though - any suggestions?
Lucky this time. Be careful... huh.
but some people have reported the same other forums. "Blumps, drying, works!"
No it isn't but in many cases a phone can be resurrected. Most important is to not turn it on until it is fully dry.
My friend dropped his S2 in about 50cm of salt / seawater while we were fishing. Took us a minute to find it. I used a knife to remove the screws and opened it up. Before that I rinsed it in fresh water. Let it dry for about an hour, put it back together and it worked just like before. That was 6 months ago and its still running fine.
Sent from my GT-I9300 using xda premium

Condensation under camera

Hi, yesterday night I used my phone underwater to test it out. Both my flaps were sealed and nothing else on the phone was wrong. After I removed the phone from water the speakers were a bit dull and the headphone jack wasn't working. I thought it just needed to dry so I went to bed.
This morning both the speakers and the headphone jack work fine, but when I went to take a picture, I realised it was very foggy. I tuned it around to check and there is a circle of condensation under the glass covering the camera. What do I do? Does that mean wate has gotten in? And will this condensation disappear or not?
mujj said:
Hi, yesterday night I used my phone underwater to test it out. Both my flaps were sealed and nothing else on the phone was wrong. After I removed the phone from water the speakers were a bit dull and the headphone jack wasn't working. I thought it just needed to dry so I went to bed.
This morning both the speakers and the headphone jack work fine, but when I went to take a picture, I realised it was very foggy. I tuned it around to check and there is a circle of condensation under the glass covering the camera. What do I do? Does that mean wate has gotten in? And will this condensation disappear or not?
Click to expand...
Click to collapse
This sounds like a device fault
The Z2 is ip68 Certified (68= resistance against submersion blah total water resistance 1.5M for 1.5Hrs)
If you still have a warenty, have your device replaced. It seems water may have leaked in elsewhere.
Envious_Data said:
This sounds like a device fault
The Z2 is ip68 Certified (68= resistance against submersion blah total water resistance 1.5M for 1.5Hrs)
If you still have a warenty, have your device replaced. It seems water may have leaked in elsewhere.
Click to expand...
Click to collapse
Water damage isn't covered under warranty, might be an insurance jobby.
TheOnlyIntruder said:
Water damage isn't covered under warranty, might be an insurance jobby.
Click to expand...
Click to collapse
Well then, silly warranty for a waterproof phone
Then again I'm not surprised $800 for the damnable thing
Try getting a replacement
The problem with water damage and warranty is that there is no way to prove that you didn't leave the flaps open.
When the phone cools down, the camera clears up. But when it gets used for a few minutes, the cloudiness comes back. I'm within my 14 day replacement policy for O2, so I'm going to try and get a replacement.
Well physically I would say the internal stuff heats up and the glas of the camera is staying colder so the water condensates there.
I would try to return it.
Try heating up the camera (4K) with all flaps open. This should allow any moisture to get out.
1.Try to go to Sony service center for help. If they refuse to free repair or replace, then you can try to dry it by yourself.
2.You can try to put it into rice. The rice can dry your phone if there is slight water in it.
But it hard to know how much water remain.
3.Do not use your phone before you dry the phone. If the water had leaked into inner and you forced to run the phone, the motherboard will be damaged.
4. Teardown of your phone is the best way to dry the phone and save the motherboard if the water had leaked into inner.
LotoTutu said:
1.Try to go to Sony service center for help. If they refuse to free repair or replace, then you can try to dry it by yourself.
2.You can try to put it into rice. The rice can dry your phone if there is slight water in it.
But it hard to know how much water remain.
3.Do not use your phone before you dry the phone. If the water had leaked into inner and you forced to run the phone, the motherboard will be damaged.
4. Teardown of your phone is the best way to dry the phone and save the motherboard if the water had leaked into inner.
Click to expand...
Click to collapse
in regards to number 2 and 4...
2) this is a complete waste of time, unless your phone is dissassembled, rice is obviously very absorbent, but it needs to come into contact with something to absorb,
4) I would normally reccomend this, but as its manufactured as waterproof, if you open it up obviously the (very vague) warranty is lost, on top of that no matter how well you put it back together, you wont know if its still water resistant or not....... well not until its too late anyway

General Don't trust the IP68 rating

Hello,
I just want to warn you not to fully trust the IP68 of the phone.
I did a small test in the wash basin and everything seemed fine. No bubbles were coming out.
Later I took the phone to a swimming pool. It was submerged for ~1min total and max 30cm under water.
After that few components stopped to work:
- camera wasn't working (+ flash)
- both sim cards didn't work
- bottom speaker wasn't working
- issues with fingerprint scanner
- didn't want to charge at first
- steam on the camera lenses
Here's a video showing some of the issues: Moto X40 water damage
Of course the seller's warranty doesn't cover water damage... (so I guess IP68 looks great as an advertisement only)
Most of the things recovered withing few hours. Sim2 slot required about 36h + the steam on camera lenses about 4 days.
The only issue that remained is the charging (1 week later). The phone charges ok, even with 125W brick, but previously it was slowly charging in my car, but now it's slowly discharging.
Never submerge any phone to water especially salt water regardless of IP rating. Avoid all water exposure as much as possible. The seals are thin and can fail at any time. They are good more for dust sealing than water.
You will likely experience more failures with this phone as time goes on. The C port pcb will probably need replaced or the whole phone.
If water gets into a device:
Power it down immediately
Do Not attempt to charge!
Pull rear cover asap and drain out the water if any. Sit on side, put in a warm (80-120F), dry room with a fan on it for 2-5 days. Longer if really soaked.
Doing this may save it.
Use a ziplock bag if needed. Avoid all salt or brine water exposure. Double bag it needed.
A microfiber cloth can be used to protect it if a little water gets in and to clean it.
Mr.Blaze said:
Hello,
I just want to warn you not to fully trust the IP68 of the phone.
I did a small test in the wash basin and everything seemed fine. No bubbles were coming out.
Later I took the phone to a swimming pool. It was submerged for ~1min total and max 30cm under water.
After that few components stopped to work:
- camera wasn't working (+ flash)
- both sim cards didn't work
- bottom speaker wasn't working
- issues with fingerprint scanner
- didn't want to charge at first
- steam on the camera lenses
Here's a video showing some of the issues: Moto X40 water damage
Of course the seller's warranty doesn't cover water damage... (so I guess IP68 looks great as an advertisement only)
Most of the things recovered withing few hours. Sim2 slot required about 36h + the steam on camera lenses about 4 days.
The only issue that remained is the charging (1 week later). The phone charges ok, even with 125W brick, but previously it was slowly charging in my car, but now it's slowly discharging.
Click to expand...
Click to collapse
Lol
blackhawk said:
Never submerge any phone to water especially salt water regardless of IP rating. Avoid all water exposure as much as possible. The seals are thin and can fail at any time. They are good more for dust sealing than water.
You will likely experience more failures with this phone as time goes on. The C port pcb will probably need replaced or the whole phone.
If water gets into a device:
Power it down immediately
Do Not attempt to charge!
Pull rear cover asap and drain out the water if any. Sit on side, put in a warm (80-120F), dry room with a fan on it for 2-5 days. Longer if really soaked.
Doing this may save it.
Use a ziplock bag if needed. Avoid all salt or brine water exposure. Double bag it needed.
A microfiber cloth can be used to protect it if a little water gets in and to clean it.
Click to expand...
Click to collapse
Well, all of this wasn't possible as it was during holiday + it was Sunday so all the stores were closed.
But as I have written, the phone is working OK now.

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