ACMEUninstaller not working :/ - TouchPad General

Hi everyone,
So my TP is getting picked up sometime in the next 7 days for repairs (cracks and all) and I need to remove android. Couldn't find the novacom drivers online, and universal installer isn't working atm, so I got the SDK and now Device Manager (Windows 7) shows it as Palm Novacom (bootie). [Also, just noticed there is another "Unknown device" as well as the "Palm Novacom bootie" ?!?]
The problem is that when I tried to run the "novacom boot mem:// < ACMEUninstaller" command, nothing happens. I tried redownloading ACME, but still the same error. Anyone know what's up or how I can fix this.
Thanks in advance!

vladwt said:
Hi everyone,
So my TP is getting picked up sometime in the next 7 days for repairs (cracks and all) and I need to remove android. Couldn't find the novacom drivers online, and universal installer isn't working atm, so I got the SDK and now Device Manager (Windows 7) shows it as Palm Novacom (bootie). [Also, just noticed there is another "Unknown device" as well as the "Palm Novacom bootie" ?!?]
The problem is that when I tried to run the "novacom boot mem:// < ACMEUninstaller" command, nothing happens. I tried redownloading ACME, but still the same error. Anyone know what's up or how I can fix this.
Thanks in advance!
Click to expand...
Click to collapse
where did you put the acmeunistaller file?

colin_404 said:
where did you put the acmeunistaller file?
Click to expand...
Click to collapse
C:\Program Files\Palm, Inc\ACMEUninstaller
I tried running "novacom" on its own, but still nothing, it just creates a new row and accepts no input afterwards. The TP itself just stays in USB mode even after 10 mins or so...

vladwt said:
C:\Program Files\Palm, Inc\ACMEUninstaller
I tried running "novacom" on its own, but still nothing, it just creates a new row and accepts no input afterwards. The TP itself just stays in USB mode even after 10 mins or so...
Click to expand...
Click to collapse
So is the Touchpad in usb mode or recovery mode?
If u have a command window open inthe Palm, Inc directory where novacom application is and u type "novacom" u should at least
see a list of commands.
If not then u arent in the right place.

colin_404 said:
So is the Touchpad in usb mode or recovery mode?
Click to expand...
Click to collapse
It's in Recovery Mode (with the USB sign on the black screen); sorry that's what I meant. I'm thinking it could be a problem with the drivers, but Windows recognises it

Never used the sdk but if its like android then the novacom application will be in a folder in the sdk.
so u will have to run the acmeuninstaller fron a window in that folder.

colin_404 said:
Never used the sdk but if its like android then the novacom application will be in a folder in the sdk.
so u will have to run the acmeuninstaller fron a window in that folder.
Click to expand...
Click to collapse
Thanks for the suggestion, but it didn't work
Same result as before... even if I run "novacom.exe" from the sdk folder, it just shows a black cmd screen
Is there any other way to wipe it?

Have you tried following the instructions in THIS THREAD ? It talks about how to completely remove everything and put the TP back to factory 3.0.0 settings.

Nope, but thanks for the link. Unfortunately the novaterm link is down and the Universal Novacom Installer always gets stuck on initialising
Edit: I'm trying to get novacom from the webOS download and novaterm from the palm folder... see how that goes I'll post back once I've tried. Thanks again for all the help.

or uninstall the sdk, delete the Palm, Inc folder.
Download any Webosdoctor from webos internals site.
Run the novacom universal installer, choose "select file", choose the webosdoctor download.
The Palm, Inc folder will be created from it and drivers installed.

If you have any copy off Webos doctor on your computer and have Java installed download Universalnovscominstaller and when or if you have it right click on the file then go down to open with and select Java(TM) Platform, the novacom installer will pop up click on install then click on select file then navigate to wherever you have Webos doctor ie desktop etc select it and hey presto the novacom drivers will be installed.
P.S do not download Webos doctor with windows explorer as for some reason it appears to mess it up , use chrome.

Done and done!
Finally managed to get it done, after trying to do it on 2 Win7 PCs, went to an old XP laptop and tried on there.
If anyone gets stuck on this and finds this thread:
I used Universal Novacom Installer and installed Novacom from webOS Doctor 3.0.5, on an XP system. After that put ACMEUninstaller in Palm, Inc folder and ran the "novacom boot....." command and Android was gone! :victory: :crying:
Thank you all for the help, I'm so relieved after slaving away at this for over a day

vladwt said:
Finally managed to get it done, after trying to do it on 2 Win7 PCs, went to an old XP laptop and tried on there.
If anyone gets stuck on this and finds this thread:
I used Universal Novacom Installer and installed Novacom from webOS Doctor 3.0.5, on an XP system. After that put ACMEUninstaller in Palm, Inc folder and ran the "novacom boot....." command and Android was gone! :victory: :crying:
Thank you all for the help, I'm so relieved after slaving away at this for over a day
Click to expand...
Click to collapse
Happy you finally got there and thanks for clicking on the thank you box the solution I posted has been given by others so credit to everyone the bit that took me a long time was to click on open with and the fact that for what ever reason windows explorer messes up the download
hence the reason for my post.
All the best.

Just had my TP collected today by UPS. Let's hope when I get it back and try to put android again I won't have to go through this hell again

you can also change the compatibility settings for the app youre trying to run if its not working correctly in windows 7.

Related

cannot get novacom drivers to install

I cannot seem to get Novacom drivers installed for my Touchpad. I've tried rebooting both machine and touchpad, taken TP in and out of dev mode, tried every command line I could find for running the novacom installer, etc. I am at a loss, cannot get it to work at all. Tried searching but didn't come up with anything for novacom
I'm trying to do this while at work and am on a netbook with windows 7 starter.
Appreciate any help
OK sorry for sounding stupid but have you run the universal novacom installer? If so, what happened?
Sent from my HTC Desire S using xda premium
dan-fish said:
OK sorry for sounding stupid but have you run the universal novacom installer? If so, what happened?
Sent from my HTC Desire S using xda premium
Click to expand...
Click to collapse
Yes, I get a message that says it has been successfully installed, but when I plug in the TP it isn't recognized. Cannot mount as USB either
Doesn't sound like a novacom issue. Maybe someone else can spread some light here
Sent from my HTC Desire S using xda premium
Would be much appreciated.
FWIW, I did get it to be seen by quick install the very first time I plugged it in but it immediately dropped it and hasn't seen it since.
I got it to see it briefly on a different computer. Now when I put it in recovery mode it comes up as unknown device again. I want to throw this [email protected]#$& thing!
Please, can someone help me out here.
I have gotten it to the point that it is seen until I put it into recovery mode. Once I put it in recovery mode and plug it in, I get device not recognized.
In an effort to remedy that issue, I wiped everything touchpad related on my computer clean to start again. Now I'm back to square one. Device not recognized and cannot mount to USB Mass storage. What the F am I missing here. Why does it work one second and not the next?
In vein, I tried to install using my old iBook but even that didn't work(thanks Steve!)
I've also moved from the netbook I was trying to install from last night, to my normal win7 machine.
Would really appreciate it if anyone is willing to work with me to resolve this
Haha. I had this same issue. i wish it would be added to the tutorial's OP. Anyway, make sure you are putting acmeinstaller in the folder . Crogram Files, Palm, Inc where the actuall Novacom drivers are. Then enter the C prompt and you're good to go. If you don't have x64 put the ACMEInstaller file wherever your computer has Palm Inc and that is the directory you CD to.
i.e. for me it was cd c:/program files/ palm inc
Ended up using an XP machine to install. Took just a few minutes. Drivers were found right away unlike in 7.
blackwrx02 said:
Ended up using an XP machine to install. Took just a few minutes. Drivers were found right away unlike in 7.
Click to expand...
Click to collapse
My issue with Win7/64bit were the path/file location.
Even if you download the drivers and install them correctly, you still have to execute the novacom ext.
It's in the prog files\palm folder, as said.
Had a heck of a time myself until I realized this.
dajogejr said:
My issue with Win7/64bit were the path/file location.
Even if you download the drivers and install them correctly, you still have to execute the novacom ext.
It's in the prog files\palm folder, as said.
Had a heck of a time myself until I realized this.
Click to expand...
Click to collapse
For people searching for the answer.
I'm on win7 64 bit. The universal novacom install went fine. Plugged in touchpad and ran command, but novacom did not find device.
Moved usb connection to different usb port on my computer, magic.
Novacom commands worked and installed cyanogen 9.
If moving usb ports doesn't work. Disconnect usb cable, uninstall novacom via control panel, software removal. Then, reinstall novacom, and use 2nd usb port.
I seached the web, and none of these questions about novacom not finding device was answered. The above is the answer. Move usb ports.

[Q] Having trouble getting CM7 on my TP

First, some info. I have a 32GB model, i have a 64bit windows 7 laptop, and i have novacom installed(i see all of the files in C:\Program Files\Palm, Inc) i have downloaded ACMEInstaller, and extracted the zip to the Palm, Inc folder, i have the right folder on my TP storage( cminstall ) with the cm7, moboot, cwm, and gapps zips in there. But, i get as far as typing the
Code:
novacom boot mem:// < ACMEInstaller
into the cmd, then it just sits there. Nothing happens on the TP, just keeping at the usb screen. Until i unplug it, and make it reboot. Can someone help me out?
I am curious to find out why also. I have the same problem. My TP software is 3.0.4.
Tekken Lord said:
I am curious to find out why also. I have the same problem. My TP software is 3.0.4.
Click to expand...
Click to collapse
Mine is on 3.0.0 and says its up to date?
Ran into the same problem. Eventually had to do it on a winxp box. Tried it on a laptop and desktop with win7 and it was never able to have the PC see the tp.
You all are putting it in USB flasher mode correct?
Need to hold volume up while turning on the the Touchpad, then run novacom.
Also make sure you install the drivers before you plug in the Touchpad. Keeping in mind the 32 or 64 bit choices.
Sent from my HTC HD2 using Tapatalk
I've had my USB time out on me and it wouldn't load. I would have to re-plug the USB, retype the install to make it work.
scariola said:
You all are putting it in USB flasher mode correct?
Need to hold volume up while turning on the the Touchpad, then run novacom.
Also make sure you install the drivers before you plug in the Touchpad. Keeping in mind the 32 or 64 bit choices.
Sent from my HTC HD2 using Tapatalk
Click to expand...
Click to collapse
Done all of that. Still nada. Its actually quite upsetting.
Sent from my Legendary 2.2 infused device.
I'm getting a "Failed to connect to server" error now.
I just installed CM7 on my mom's TP today. I don't know if this is at all related to your issue, but I failed to unzip the ACME Installer properly and wound up trying to run a 0 size file for an hour or so. Then I fixed it and it worked fine.
use linux instead of windows. it just works everytime. novaterm/novacom never fails from the terminal.
We got it working eventually. Dont know how, but we did.
Sent from my CM7 Touchpad.

[Q] acmeuninstall failed?

I just did the acmeuninstall in prep for ics but when back in webos i cannot enter usb mode... in my computer it shows as a drive but with 0bytes unabke to create any files / folders...
what went wrong?
webos doctor the only answer?
WebOS doctor fails too...
Gets to about 83% then says the phone has been disconnected?
Starting to wish I just left CM7 on...
Can anybody help please
i found this tut that might help you out it sounds like it might be the same issue
http://forums.webosnation.com/webos-internals/295881-webos-doctor-12-issue-fixed.html
hope its ok to post the link
thanks
To get the Doctor to finish, first try rebooting both your TP and PC and connect again. Also try a different usb port.
If the Doctor is still failing, then in WebOS go into Device Info -> Reset Options -> Full Wipe. After Full Wipe, try WebOS Dr. again. If it still fails, then the SD partition will need some more work from the WebOS command line interface. If you Google WebOS Doctor fails at xx%, you will get a good amount of hits.
Hopefully, because it's failing at a high % of completion, you won't have to go the command line route. Good luck!
Mike T
OK - I managed to get WebOS Doctor to work this morning... Left it on charge last night and it just worked first time today...
Now I cannot enter USB mode on the device in WebOS no pop-up appears... I tried the hardware enter USB mode by holding power and vol down while in WebOS... Still it does not work...
I need to create the folder cminstall and put the files in for ICS install...
Anyone got any ideas what's wrong with the device? How to enter USB mode for file transfer?
I've FULL WIPED in WebOS, WebOS Doctored it twice today but still cannot enter USB mode...
Please Help!
I think I found the route cause of my issues... The cable!
Now using the official cable and can get into usb mode every time....
But here's the kicker... The script in cmd come up with an error..
The system cannot find the file specified?
I'm typing novacom boot mem:// <ACMEinstaller
Also tried it like novacom boot mem:// < ACMEinstaller
What is the issue? The files are in both root of touchpad in cminstall folder and also Palm, Inc in program files...
Never had half as many issues with CN7 as I am with this...
Can some one please help??
If you are installing cm9 you need acmeinstaller2
With Classicnerd ICS you ACMEInstall moboot&CWM then flash rom&gapps from Recovery
I'm trying to install the buttah rom which states to use acmeinstaller 1 in the docs?
JayGB2011 said:
I'm trying to install the buttah rom which states to use acmeinstaller 1 in the docs?
Click to expand...
Click to collapse
YES but just acmeinstall moboot & CWM
colin_404 said:
YES but just acmeinstall moboot & CWM
Click to expand...
Click to collapse
That's exactly what I have in the cminstall folder...
acmeinstaller and moboot...
strange? keeps saying that file / folder not recognised?
JayGB2011 said:
I think I found the route cause of my issues... The cable!
Now using the official cable and can get into usb mode every time....
But here's the kicker... The script in cmd come up with an error..
The system cannot find the file specified?
I'm typing novacom boot mem:// <ACMEinstaller
Also tried it like novacom boot mem:// < ACMEinstaller
What is the issue? The files are in both root of touchpad in cminstall folder and also Palm, Inc in program files...
Never had half as many issues with CN7 as I am with this...
Can some one please help??
Click to expand...
Click to collapse
Heres a thought is your folder named ACMEinstaller OR ACMEInstaller
neither.... its named cminstall as normal.
Thanks for your help though... I've wasted a day on this so far with no luck
sorry not your folder , your file in palm, inc
ACMEInstaller... I'll give it a go without the cap for installer
EDIT: still comes up The system cannot find the file specified
ok in cmd window have you navigated to palm, inc directory
IF not open palm, inc folder in program files
then hold shift and right click. from the list open command window then
novacom boot mem:// < ACMEInstaller
I'm in the right place and using the command above but this error doesn't seem to change?
in "cminstall" folder u should have "moboot" and "clockworkmod" recovery
In Palm, inc folder u should have "ACMEInstaller" file
Then when u run the command if u get that error the cmd window cant be linked to the "palm, inc" folder
If the TP wasnt found it would say "unable to find device"
colin_404 said:
in "cminstall" folder u should have "moboot" and "clockworkmod" recovery
In Palm, inc folder u should have "ACMEInstaller" file
Then when u run the command if u get that error the cmd window cant be linked to the "palm, inc" folder
If the TP wasnt found it would say "unable to find device"
Click to expand...
Click to collapse
What he said, it's very important to be in the same folder as ACMEInstaller when you run the command.

Novacom wont install

Hi, I am trying to install android on my TP, however Novacom wont install. Its stuck at the installing screen. I've tried another laptop same problem, occurs. Any fix around this?
Thanks.
FML, reformatted my TP by D.L WebOsdoctor.
KidTech said:
Hi, I am trying to install android on my TP, however Novacom wont install. Its stuck at the installing screen. I've tried another laptop same problem, occurs. Any fix around this?
Thanks.
Click to expand...
Click to collapse
If you have any copy off Webos doctor on your computer and have Java installed download Universalnovscominstaller and when or if you have it right click on the file then go down to open with and select Java(TM) Platform, the novacom installer will pop up click on install then click on select file then navigate to wherever you have Webos doctor ie desktop etc select it and hey presto the novacom drivers will be installed.
KidTech said:
Hi, I am trying to install android on my TP, however Novacom wont install. Its stuck at the installing screen. I've tried another laptop same problem, occurs. Any fix around this?
Thanks.
Click to expand...
Click to collapse
Don't know if you got this working or not but I was experiencing the same issue running Windows 7 64 bit, every time I tried to install is would stick on the installing screen. I ended up have to install using the NovacomInstaller_x64.msi to install and it worked with no problems. There is also a NovacomInstaller_x86.msi for 32 bit systems. I did a quick google search to find the file.

[Q] Need Help With My TouchPad

My Touchpad won't start any OS either android or WebOs. I already tried running webOs doctor a few different times but i haven't been abl to get past 8%.
I found here a link that said that the problem is a corrupted USB drive but I have tried running the novacom commands it has on the page but nothing seems to be working.Can anyone offer any help???
DrTyDoZn said:
My Touchpad won't start any OS either android or WebOs. I already tried running webOs doctor a few different times but i haven't been abl to get past 8%.
I found here a link that said that the problem is a corrupted USB drive but I have tried running the novacom commands it has on the page but nothing seems to be working.Can anyone offer any help???
Click to expand...
Click to collapse
Can you get NovaTerm to connect?
-SGA- said:
Can you get NovaTerm to connect?
Click to expand...
Click to collapse
I put that first command and it works and restarts my touchpad and it stays on the HP logo. I then type in novaterm and it says unrecognized command
DrTyDoZn said:
I put that first command and it works and restarts my touchpad and it stays on the HP logo. I then type in novaterm and it says unrecognized command
Click to expand...
Click to collapse
Connect it like you have been, then go into terminal and open novaterm, once open click file and connect
-SGA- said:
Connect it like you have been, then go into terminal and open novaterm, once open click file and connect
Click to expand...
Click to collapse
I don't understand how to open novaterm. Where can I find novaterm??
you can find it from this link http://forum.xda-developers.com/showthread.php?t=1426244
x000x said:
you can find it from this link http://forum.xda-developers.com/showthread.php?t=1426244
Click to expand...
Click to collapse
NOw i get a can't find Javaw file error
got novaterm to run, but now i get an unhandled exception error when i press any key in novaterm after connecting.
any help?
you need to install java
run novacom first. i think it might install it for you. its been a while so i dont really remember. if you are not sure if you have installed it previously, then try running a test to see if you have it http://www.java.com/en/download/testjava.jsp
x000x said:
you need to install java
Click to expand...
Click to collapse
GOt java installed. I just keep getting the unhandled exception error when i type in novaterm. I am able to run the command but i have to keep clicking ignore on the error message
That's really annoying isn't it! You should use the novaterm inside /program files/palm Inc/terminal/novaterm. It will give you less trouble... moreover if you copy and paste into it with right clicking, you don't need to type anything!
-SGA- said:
That's really annoying isn't it! You should use the novaterm inside /program files/palm Inc/terminal/novaterm. It will give you less trouble... moreover if you copy and paste into it with right clicking, you don't need to type anything!
Click to expand...
Click to collapse
THanks for all the help!!! I wish I had read this copy and paste thing yesterday! I finally got all the commands to go through on novaterm. I rused WebOs Doctor restored web os and then reinstalled android!! It's working great!!
often, i go to youtube and look for revkyle vids.
i was gonna suggest this until your last post..
but keep in mind when you wanna mod / upgrade your machine

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