Even Rooting Now Voids Warranty - Sony - Sony Xperia P, U, Sola, Go

Me: Dear Sony, does rooting void warranty, without touching the bootloader?
Sony: "Dear x,
Thank you for contacting the Sony Xperia support centre.
We can confirm that rooting your Sony Xperia Sola would unfortunately void your two year warranty.
We apologise for any inconvenience this may cause..."
OMFG
Does anyone think that they might not detect root? They already said that re-locking the bootloader won't hide it's unlocking.
*facepalm*

The bootloader thing is detectable.
Root can be erased easy.

I thought it was normal that root = warranty void ?
Sent from my iPad using Tapatalk HD

They tell you it voids waranty but it only counts for software. My xperia play was bootloader unlocked and sony repaired it two times free.
Sent from my MT27i using xda app-developers app

No worries, just flash back a stock ftf and they won't have any idea you rooted your device at all.
From what I heard from the Sony reps in my country, bootloader unlocking only voids warranty for certain hardware failures such as overheated CPU due to overclocking, motherboard problems etc. Other things such as screen should still be covered.

Hmm ^^ the above posts are quite positive...just maybe I will do it...thanks! :good:

SharpnShiny said:
Me: Dear Sony, does rooting void warranty, without touching the bootloader?
Sony: "Dear x,
Thank you for contacting the Sony Xperia support centre.
We can confirm that rooting your Sony Xperia Sola would unfortunately void your two year warranty.
We apologise for any inconvenience this may cause..."
OMFG
Does anyone think that they might not detect root? They already said that re-locking the bootloader won't hide it's unlocking.
*facepalm*
Click to expand...
Click to collapse
The only facepalm here of course is YOU, I mean really, you emailed them this? Are you for real? What did you think they (or any other Android vendor, or even Apple) would say?

CrazyPeter said:
The only facepalm here of course is YOU, I mean really, you emailed them this? Are you for real? What did you think they (or any other Android vendor, or even Apple) would say?
Click to expand...
Click to collapse
True!!
Use the thank button, it's there for a reason
Sent from my LT26i using xda premium

CrazyPeter said:
The only facepalm here of course is YOU, I mean really, you emailed them this? Are you for real? What did you think they (or any other Android vendor, or even Apple) would say?
Click to expand...
Click to collapse
Actually no, I just got the phone today, I don't want to destroy a 2 year warranty, like many have done NOOB. I have a Sony 2010, 2011 and 2012 device and they have changed their response to this.
Also, Sony supports the modding community by giving 20 phones to XDA people - do you read? NOOB
Secondly, Sony has been unclear about this. They invited interested customers to test their beta ICS ROM which involved unlocking the bootloader, then 6 months later they tell everyone who's unlocked the BL have definitely voided their warranty (there are very few exceptions). They never clarified which part of the software modding voids warranty, hence the press statements and 'clarifications'.
So take your smug attitude, and next time, if you can't help, BUZZ off!

SharpnShiny said:
Actually no, I just got the phone today, I don't want to destroy a 2 year warranty, like many have done NOOB. I have a Sony 2010, 2011 and 2012 device and they have changed their response to this.
Secondly, Sony has been unclear about this. They invited interested customers to test their beta ICS ROM which involved unlocking the bootloader, then 6 months later they tell everyone who's unlocked the BL have definitely voided their warranty (there are very few exceptions). They never clarified which part of the software modding voids warranty, hence the press statements and 'clarifications'.
So take your smug attitude, and next time, if you can't help, BUZZ off!
Click to expand...
Click to collapse
As told... BL unlocking is traceable... rooting is not.
You can root your phone and, the only way you are detected is if you send it like that.
If you don't unlock your BL you just need to flash or hard reset phone and you have your fone back to original state.
In either cases, If you don't want to take chances don't touch the phone... that is Sony idea... you live with that if you want.

That's really helpful, thanks!

The email told you that.
derp

Sent in my rooted arc with no problem but it was a housing defect which they replaced. They still reset my phone to stock lol
Sent from my LT22i using xda app-developers app

That's standard proceedure at service centers, I've had bad internal batteries checked over and they clean reset just for kicks...
Sent from my MT27i using xda premium
---------- Post added at 08:07 AM ---------- Previous post was at 08:05 AM ----------
Scariest thing is once they catch you modding that device won't be welcome at a service center again, I've had that for 2 X1's, just be careful...
Sent from my MT27i using xda premium

An interesting development, a Sony guy indicates a relaxed attitude to rooting on their phones:
http://www.xperiablog.net/2011/02/22/se-developer-head-hints-at-more-relaxed-view-on-rooting/

SharpnShiny said:
An interesting development, a Sony guy indicates a relaxed attitude to rooting on their phones:
http://www.xperiablog.net/2011/02/22/se-developer-head-hints-at-more-relaxed-view-on-rooting/
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Click to collapse
Interesting development? That's over 18 months ago.
This is what Sony UK told me:
Hi #####, validating the warranty of a handset once the bootloader has been unlocked is done on a case by case basis which is why we are unable to say for definite whether or not the warranty would be voided by doing this.
However, unlocking the bootloader is usually done to load custom roms and unofficial software which does void the warranty in most cases.
Click to expand...
Click to collapse
I've asked for an example of when it wouldn't void the warranty, but yet to hear back, will chase them up on Monday.

It really depends on what your issue is. If it is something that can be attributed to running a custom kernel or from rooting, then they may deny it. If it is just a hardware failure like a bad screen or something then they will generally fix it. Of course you could always end up dealing with some jerk who wont help you at all though. Most manufacturers are the same way (HTC and Sammy), but they generally fix things even with a root and custom rom.

CrazyPeter said:
The only facepalm here of course is YOU, I mean really, you emailed them this? Are you for real? What did you think they (or any other Android vendor, or even Apple) would say?
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Click to collapse
um...something like
"Dear sir,
Rooting does not void your warranty. Unlocking the Bootloader, on the other hand, will void your warranty.
Sincerely,
Sony Guy"

theronkinator said:
Interesting development? That's over 18 months ago.
This is what Sony UK told me:
I've asked for an example of when it wouldn't void the warranty, but yet to hear back, will chase them up on Monday.
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Click to collapse
Quite right, I don't know how that happened, but that is an old article.
In the meantime, it's good getting feedback from others like above ^^^ we know for example that they have repaired some phones with unlocked BL. Exactly like the guy above says, it's related to what you did with it I guess.

It's easy to unroot I think. How could it be detected? Except unlocking bootloader, even when it relocked again but I receive code from Sony, so it's traceable.

Related

It's OFFICIAL! Transformer Prime to get tool to unlock Bootloader

http://www.facebook.com/ASUS?sk=wall
From ASUS:
Regarding the bootloader, the reason we chose to lock it is due to content providers' requirement for DRM client devices to be as secure as possible. ASUS supports Google DRM in order to provide users with a high quality video rental experience. Also, based on our experience, users who choose to root their devices risk breaking the system completely. However, we know there is demand in the modding community to have an unlocked bootloader. Therefore, ASUS is developing an unlock tool for that community. Please do note that if you choose to unlock your device, the ASUS warranty will be void, and Google video rental will also be unavailable because the device will be no longer protected by security mechanism.
Thank you for all the understanding and support for the ASUS Transformer Prime. Happy New Year!
In short: Cheap way to avoid giving us warrenty. **** this company for real.
Well I'm excited!
Did you seriously expect them to keep your warranty intact?!
Guys, don't forget that whether they offer unlocked bootloader tools or not, most modding will void most devices' warranty anyway. HTC did the same, but Revolutionary beat them to it. If you don't want to use Asus' method which will guarantee voided warranty, then support your devs. Give them a reason to break that encryption and unlock the bootloader.
Yes. You can unlock your bootloader on your shiny new Transformer Prime and enjoy the freedom everyone else is offering.
If you agree to void the warranty of your shiny, new, state-of-the-art, out-of-the-labs fresh super Android tablet. The very instant you get it.
Are they ****ing serious? They cannot be ****ing serious about this?
JoeyLe said:
In short: Cheap way to avoid giving us warrenty. **** this company for real.
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Click to collapse
this is the same way HTC and Sony do it; not as nice as some other companies like samsung but not unexpected at all
Mcoupe said:
Well I'm excited!
Did you seriously expect them to keep your warranty intact?!
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Click to collapse
YES. Just like every other company.
---------- Post added at 06:20 PM ---------- Previous post was at 06:19 PM ----------
theoilman said:
this is the same way HTC and Sony do it; not as nice as some other companies like samsung but not unexpected at all
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Click to collapse
Well at least HTC got pwoned by Revolutionary, hope this is the same for Asus.
JoeyLe said:
YES. Just like every other company.
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Click to collapse
What this guy said.
So now we know that Google is the culprit (DRM for Google movie rentals)
JoeyLe said:
In short: Cheap way to avoid giving us warrenty. **** this company for real.
Click to expand...
Click to collapse
You're an idiot, this is standard procedure for any company to unlock the bootloader.
josteink said:
Yes. You can unlock your bootloader on your shiny new Transformer Prime and enjoy the freedom everyone else is offering.
If you agree to void the warranty of your shiny, new, state-of-the-art, out-of-the-labs fresh super Android tablet. The very instant you get it.
Are they ****ing serious? They cannot be ****ing serious about this?
Click to expand...
Click to collapse
Are YOU serious? You do realize that if you are a company that puts out a product with specific hardware and software, and then someone comes along and modifies it because they want different functionality, you cannot be held responsible for THEIR actions if they **** it up?
This is pretty simple logic and has been the standard for any software company, and for good reason.
ModestMuse23 said:
You're an idiot, this is standard procedure for any company to unlock the bootloader.
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Click to collapse
Samsung ships almost all its stuff with the bootloader unlocked in the first place.
And you get to keep your warranty.
*shock*
Amazing. Yes, I know.
josteink said:
Yes. You can unlock your bootloader on your shiny new Transformer Prime and enjoy the freedom everyone else is offering.
If you agree to void the warranty of your shiny, new, state-of-the-art, out-of-the-labs fresh super Android tablet. The very instant you get it.
Are they ****ing serious? They cannot be ****ing serious about this?
Click to expand...
Click to collapse
they second your rooted your galaxy note, you voided it's warranty.
grusher said:
Are YOU serious? You do realize that if you are a company that puts out a product with specific hardware and software, and then someone comes along and modifies it because they want different functionality, you cannot be held responsible for THEIR actions if they **** it up?
This is pretty simple logic and has been the standard for any software company, and for good reason.
Click to expand...
Click to collapse
See my point about Samsung.
josteink said:
Samsung ships almost all its stuff with the bootloader unlocked in the first place.
And you get to keep your warranty.
*shock*
Amazing. Yes, I know.
Click to expand...
Click to collapse
the second you change any of it, the warranty is voided. only difference is you change it back and they don't notice
we'll be able to do the same with asus, unlock to a fake server! haha
ModestMuse23 said:
You're an idiot, this is standard procedure for any company to unlock the bootloader.
Click to expand...
Click to collapse
Your an idiot for accepting this. Its like I root it, my LCD screen goes death which hasn't anything with the root to do; and I'm basically ****ed. Yeah, that is worth my 599 euro's.
Really..?
biggem001 said:
they second your rooted your galaxy note, you voided it's warranty.
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Click to collapse
Galaxy Nexus.
But since it has unlocked bootloaders I can always restore it to stock and relock those bootloaders. Noone will be able to tell.
I get to keep my unlocked bootloader dessert and eat it to.
Seems like Samsung is the only reputable company left these days.
mutiny said:
Guys, don't forget that whether they offer unlocked bootloader tools or not, most modding will void most devices' warranty anyway. HTC did the same, but Revolutionary beat them to it. If you don't want to use Asus' method which will guarantee voided warranty, then support your devs. Give them a reason to break that encryption and unlock the bootloader.
Click to expand...
Click to collapse
I was thinking the same - HTC tried this and before any unlock bootloader tool was let out it had already been hacked
josteink said:
Galaxy Nexus.
But since it has unlocked bootloaders I can always restore it to stock and relock those bootloaders. Noone will be able to tell.
I get to keep my unlocked bootloader dessert and eat it to.
Seems like Samsung is the only reputable company left these days.
Click to expand...
Click to collapse
sorry bout that, forgot what i saw in your sig.
it'll be the same way here, i can easily do some packet monitoring and create a fake server that the unlocking program will report too, ASUS will have no idea you unlocked your device
josteink said:
Galaxy Nexus.
But since it has unlocked bootloaders I can always restore it to stock and relock those bootloaders. Noone will be able to tell.
I get to keep my unlocked bootloader dessert and eat it to.
Seems like Samsung is the only reputable company left these days.
Click to expand...
Click to collapse
The Galaxy Nexus is not "Samsung" it is a Google Phone even though Samsung manufactures it. It's a different beast than other products. Same with Nexus S and Nexus One... Apples and Oranges

Rooting does not void your warranty...

I've been saying for years to people that rooting does not affect your ability to return a faulty phone. I have returned dozens of phones rooted rommed and even a few bricks. Verizon does not give a ****, why would they? It's just software , and when the device is refurbished it is wiped with machines that are built to reinstall the factory condition (think of re imaging a pc harddrive with the manufactures build of windows)
But now with phones saying "tampered" I'm seeing more and more people worried ..
Well don't take my word for it...
http://www.droid-life.com/2011/06/1...ging-full-price-of-warranty-phones-if-rooted/
" Our friends at Verizon saw this post and wanted to reach out to clarify everything immediately. First up, is the fact that their policy says absolutely nothing about checking for root on devices. When a phone is received, a phone is checked for three things and that definitely isn’t one of them. They check to see if the box that the device was sent in is damaged, if the outside of the phone looks awful, and if it powers on – satisfy all of those and they move on to the next phone. So basically, these reports of being charged for a rooted phone simply mean that these people were sending in garbage phone with defects."
Sent from my ADR6425LVW using XDA
You unlock your bootloader you voided warrenty. This is why we need s-off so we can go back to full factory if need be. I sure wont be sending my rezound into verizon.
mighty_markus12 said:
You unlock your bootloader you voided warrenty. This is why we need s-off so we can go back to full factory if need be. I sure wont be sending my rezound into verizon.
Click to expand...
Click to collapse
not every s-off method, is capable of turning back to s-on..
The point is.. it doesnt matter. Verizon is not checking that.
As I said , I've sent back many devices rooted. HTC dinc.. sent back like 6 of them with s-off.. same with thunderbolt and dinc2. And now.. between my wife and I, we sent in 3 rezounds.. they have all been unlocked and rooted.
So either I'm really lucky (which would he news to me) or verizon doesn't give a ****.. as indicated by them saying "we don't give a ****" in that article
Sent from my ADR6425LVW using XDA
mighty_markus12 said:
You unlock your bootloader you voided warrenty. This is why we need s-off so we can go back to full factory if need be. I sure wont be sending my rezound into verizon.
Click to expand...
Click to collapse
Show me where this is stated explicitly.. otherwise your just perpetuating incorrect information
Sent from my ADR6425LVW using XDA
andybones said:
not every s-off method, is capable of turning back to s-on..
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Click to collapse
every phone ive had i could go back to s-on. hero, evo4g, tbolt, dinc2.
---------- Post added at 12:52 PM ---------- Previous post was at 12:51 PM ----------
Serinety said:
Show me where this is stated explicitly.. otherwise your just perpetuating incorrect information
Sent from my ADR6425LVW using XDA
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Click to collapse
not incorrect info. read the disclaimers on the htc dev site, the revolutionary unlock site, heck most if not all of the custom rom threads. if you unlock and root you voided the warranty, since if you relock the bootloader on the rezound both verizon and htc will know by it saying "relocked". im not taking the chance of being charged $500+ to ship it in for repairs.
mighty_markus12 said:
You unlock your bootloader you voided warrenty. This is why we need s-off so we can go back to full factory if need be. I sure wont be sending my rezound into verizon.
Click to expand...
Click to collapse
Your s-off obsession is starting to worry me.. you need another hobby.
And read the disclaimers--it says you MAY void your warranty. HTC is effectively letting you know they'll choose to honor the warranty or not. And they may. Which means it's not voided. It means it might be voided.
tekhna said:
Your s-off obsession is starting to worry me.. you need another hobby
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Click to collapse
it's not an obsession at all, it's the fact that if my phone bricks or becomes defective once i unlock via htc dev there is no way to go back to a full factory state. im sure this is why alot of users have not unlocked and just stay stock. trust me if i knew how to make s-off happen i would. i remember when this phone first launched the devs were hellbound on trying to get it achieved and since it's become a dead project up until recently.
mighty_markus12 said:
it's not an obsession at all, it's the fact that if my phone bricks or becomes defective once i unlock via htc dev there is no way to go back to a full factory state. im sure this is why alot of users have not unlocked and just stay stock. trust me if i knew how to make s-off happen i would. i remember when this phone first launched the devs were hellbound on trying to get it achieved and since it's become a dead project up until recently.
Click to expand...
Click to collapse
It's become a dead project because there's zero evidence that not being able to go back to a factory state matters in the slightest. To anyone. To the user, to Verizon, to HTC. It means nothing to have "relocked" stamped at the top of your phone.
tekhna said:
HTC is effectively letting you know they'll choose to honor the warranty or not. And they may. Which means it's not voided. It means it might be voided.
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Click to collapse
might not void the htc warranty but it does void your insurance with verizon. which means i could not get a free replacement device without paying or going without my phone for a few weeks. that's all i was saying.
---------- Post added at 01:05 PM ---------- Previous post was at 01:04 PM ----------
tekhna said:
It's become a dead project because there's zero evidence that not being able to go back to a factory state matters in the slightest. To anyone. To the user, to Verizon, to HTC. It means nothing to have "relocked" stamped at the top of your phone.
Click to expand...
Click to collapse
point taken, to each their own but i knew the risks when i unlocked and i sure won't be the first to send my phone into verizon, ill just buy another.
mighty_markus12 said:
might not void the htc warranty but it does void your insurance with verizon. which means i could not get a free replacement device without paying or going without my phone for a few weeks. that's all i was saying.
Click to expand...
Click to collapse
There's zero evidence of that as well. There's simply nothing to indicate your fears are grounded in any sort of fact.
Edit: Tons of people have sent in a relocked phone, myself included, and it's never been a problem for anyone. Ever.
tekhna said:
There's zero evidence of that as well. There's simply nothing to indicate your fears are grounded in any sort of fact.
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Click to collapse
not going to argue, i just know i won't be a guinea pig and try to ship it in. it also boils down to what tech you have working on your phone. i remember in my sprint days some stores would flag your device and some would not.
mighty_markus12 said:
not going to argue, i just know i won't be a guinea pig and try to ship it in.
Click to expand...
Click to collapse
Dude, tons of people have done it on this forum and others, with, as far as I know, a 100% success rate. You're not a guinea pig, you're among thousands of other people who have done the exact same thing.
I guess I don't really give a **** in the grand scheme of things, my Rezound is off contract, but it's a fear that has no basis in any sort of experience any user has had with Verizon, Assurion, or HTC. And if you have insurance, just dunk your phone in your toilet so it doesn't turn on if you're that worried.
I've sent two Rezounds back to Verizon, both rooted and relocked, no problems at all.
Sent from my HTC Rezound
mighty_markus12 said:
it's not an obsession at all, it's the fact that if my phone bricks or becomes defective once i unlock via htc dev there is no way to go back to a full factory state. im sure this is why alot of users have not unlocked and just stay stock. trust me if i knew how to make s-off happen i would. i remember when this phone first launched the devs were hellbound on trying to get it achieved and since it's become a dead project up until recently.
Click to expand...
Click to collapse
so even with a statement from Verizon saying they don't check for that stuff, you still think that they do? But you offer no evidence of this. That's fine..
I am going to get to the bottom of this, because it seems that everyone is just going off of what they "think" is the right answer, with no real evidence.
Im a researcher in physics and engineering, and I can assure you that if someone on my team said "well ya this is what happens because i said so..." it would not go over well.
If it takes me a day or a month, im going to get definitive answers about exactly what is covered and not covered under warranty replacements when it comes to rooting and unlocking.
my hypothesis is that if a phone has a factory defect (bad pixels, faulty buttons) then rooted or not, unlocked or not, it will be replaced. I base this off of YEARS of replacing DOZENS or devices, and not once have I ever "restored" them to factory conditions. I have never been charged for a device. They also say you have to return the device in 10 days or you will be charged. Ive returned devices 2 months later and never been charged, I often wonder if then even verify that it was returned at all..
Anyway, I will get back to this.. my biggest pet peeve is people passing faulty, or "propaganda" information with absolutely no evidence to support it. (myself included)
Serinety said:
so even with a statement from Verizon saying they don't check for that stuff, you still think that they do? But you offer no evidence of this. That's fine..
I am going to get to the bottom of this, because it seems that everyone is just going off of what they "think" is the right answer, with no real evidence.
Im a researcher in physics and engineering, and I can assure you that if someone on my team said "well ya this is what happens because i said so..." it would not go over well.
If it takes me a day or a month, im going to get definitive answers about exactly what is covered and not covered under warranty replacements when it comes to rooting and unlocking.
my hypothesis is that if a phone has a factory defect (bad pixels, faulty buttons) then rooted or not, unlocked or not, it will be replaced. I base this off of YEARS of replacing DOZENS or devices, and not once have I ever "restored" them to factory conditions. I have never been charged for a device. They also say you have to return the device in 10 days or you will be charged. Ive returned devices 2 months later and never been charged, I often wonder if then even verify that it was returned at all..
Anyway, I will get back to this.. my biggest pet peeve is people passing faulty, or "propaganda" information with absolutely no evidence to support it. (myself included)
Click to expand...
Click to collapse
I have to agree with you Serinety. Gone through 30+ exchanges and not once has rooting been an issue. EVER.
mighty_markus12 said:
not going to argue, i just know i won't be a guinea pig and try to ship it in. it also boils down to what tech you have working on your phone. i remember in my sprint days some stores would flag your device and some would not.
Click to expand...
Click to collapse
I agree, there's no point in arguing. Send it back, don't send it back, it's your choice in the end.
and you wouldn't be a guinea pig, I have, like the OP, sent back over a dozen phones between Eris, inc1, and inc2 that were each time still rooted with s-off, and never had an issue.
I am not however going to care whether or not you choose to do so, nor should anyone else. It's your phone, you paid for it, do with it as you please.
God Bless.
Found this Already
Please understand that you will not be able to return your device to the original state and going forward your device may not be held covered under the warranty for all claims resulting from the unlocking of the bootloader.
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Click to collapse
key words here.. "MAY NOT" and "RESULTING FROM"
This means that normal factory defects will not be affected by rooting or unlocking. things like dead pixels, faulty buttons. etc.. as they are not "resulting from the unlocking of the bootloader"
this is pretty cut and dry in my opinion, still, I have emailed both VZW and HTC in order to confirm
andybones said:
I agree, there's no point in arguing. Send it back, don't send it back, it's your choice in the end.
and you wouldn't be a guinea pig, I have, like the OP, sent back over a dozen phones between Eris, inc1, and inc2 that were each time still rooted with s-off, and never had an issue.
I am not however going to care whether or not you choose to do so, nor should anyone else. It's your phone, you paid for it, do with it as you please.
God Bless.
Click to expand...
Click to collapse
This is pretty much the point I suppose. But for some reason, I feel compelled to dismantle this myth once and for all lol. Though like anything, sometimes you can present all the empirical evidence in the world and people will still believe what they want.
Serinety said:
This is pretty much the point I suppose. But for some reason, I feel compelled to dismantle this myth once and for all lol. Though like anything, sometimes you can present all the empirical evidence in the world and people will still believe what they want.
Click to expand...
Click to collapse
I mean, it's not totally a myth--Verizon could, I suppose, decide tomorrow to start checking all phones for relocked bootloaders just to **** with us. But the point is that they haven't, and there's no evidence they will, and even if they decided to do that, we'd probably get wind of it.

HTC Unlocked....

I've recently made a post about the Evo 4G LTE on Phil Nickson's "I've got the Evo 4G LTE ask me anything forum" on the AndroidCentral.com website but I doubt he's going to respond to me.
Can you all show support for my question that asks him if he would try out the Unlock Method that involves NOT voiding the warranty?
Thanks all!
Papichulo06 said:
I've recently made a post about the Evo 4G LTE on Phil Nickson's "I've got the Evo 4G LTE ask me anything forum" on the AndroidCentral.com website but I doubt he's going to respond to me.
Can you all show support for my question that asks him if he would try out the Unlock Method that involves NOT voiding the warranty?
Thanks all!
Click to expand...
Click to collapse
From what I have read, HTC says that even if you use their tool it voids the warranty. So good luck finding any way to not do that. I will just use my TEP if needed to get it swapped.
Will
Pretty sure OP is referring to the non-HTC way. Thus not voiding warranty.
sent from 2yr old Evo on ICS
scottspa74 said:
Pretty sure OP is referring to the non-HTC way. Thus not voiding warranty.
sent from 2yr old Evo on ICS
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Click to collapse
It technically does void your warranty. The only difference is that HTC doesn't have a record of it which means you can s-on before you take it in for service and Sprint wouldn't have any idea.
I just supported your cause. But even if Phil doesn't do it, I'm sure many here will try next week.
sent from 2yr old Evo on ICS
scottspa74 said:
Pretty sure OP is referring to the non-HTC way. Thus not voiding warranty.
sent from 2yr old Evo on ICS
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Click to collapse
Exactly.
smw6180 said:
It technically does void your warranty. The only difference is that HTC doesn't have a record of it which means you can s-on before you take it in for service and Sprint wouldn't have any idea.
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Click to collapse
Yea, which means you "unvoid" your warranty for lack of a better word.
scottspa74 said:
I just supported your cause. But even if Phil doesn't do it, I'm sure many here will try next week.
sent from 2yr old Evo on ICS
Click to expand...
Click to collapse
Sweet, thanks! I just wish he would do it first so I can make sure my device won't brick lol.
Sent from my MB855 using XDA
He just answered my question and is it just me or is that a douche thing to say...
Phil Nickinson; said:
Haven't tried it. I use the official HTC one. But I will say this:
If you're worried about voiding a warranty, you shouldn't be mucking about with things you need an unlocked bootloader for. My 2 cents.
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Papichulo06 said:
He just answered my question and is it just me or is that a douche thing to say...
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Not really a douche thing to say. He's got a point: If you're worried about voiding your warranty (which all unlock methods technically do, whether you can 'unvoid' them or not) then you shouldn't worry about rooting. Every time you do an unlock, or mess with a ROM or firmware (especially firmware, radios and such) you chance bricking your device permanently. The warranty isn't designed to cover users wrecking their own phones. It's designed to cover hardware faults in the unit, or a bad firmware OTA from the carrier. It doesn't cover it if you run over it with the car (TEP does, but TEP also doesn't care about warranties because they have a deductible anyhow), or drop it in the toilet. Bricking or frying a phone because of a bad flash, or just not knowing what you're doing isn't covered by warranty (nor should it be). Just because you can wreck your device and get it replaced because they can't tell you've done things the phone isn't necessarily specced for doesn't mean it's 'right'...just that it's possible.
Now having said all that, I'd definitely try and use my warranty if I borked my phone. If not I'd spend the money on the deductible. I'm just saying that ethically it's wrong.
smw6180 said:
It technically does void your warranty. The only difference is that HTC doesn't have a record of it which means you can s-on before you take it in for service and Sprint wouldn't have any idea.
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I have read in some other threads that once you root it the phone adds some sort of internal red flag attached indicating the phone has been "tampered" with so that even if you un root and s-on they will know what you have done.
NasTraDooMis said:
I have read in some other threads that once you root it the phone adds some sort of internal red flag attached indicating the phone has been "tampered" with so that even if you un root and s-on they will know what you have done.
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Click to collapse
If it is a flag, it's probably somewhere in the Bootloader partition, which, once S-Off, you can completely replace within the OS using ADB. An S-Off reversion would probably get rid of the flag, but we won't know until we get it!
Sent from my HTC Incredible 2 using Tapatalk 2
Papichulo06 said:
He just answered my question and is it just me or is that a douche thing to say...
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Click to collapse
Apparently Phil hasn't browsed the One X forum much. There are a few threads about HTCs position of late. That is to say, once you unlock via HTCdev, HTC is even rejecting fixing faulty hardware (screens, power buttons, etc). Pretty slimy of them. They provided the HTCdev method as a genius way to almost eliminate liability for poor quality control.
Granted, if you brick your phone doing something stupid with the software that shouldn't have been done, or did it wrong cuz you didn't read, then I agree, HTC should take no responsibility for that. But if HTC uses poor adhesives or screen is falling off, well obviously that SHOULD be covered under warranty. But if you used their method to unlock at any point, they now have a right (and a financial interest) to reject you, ...and will.
Now this is not so much of a problem for us, as sprint or asurion, or some insurance will service our phone for us. But all those with unbranded/international models are feeling pretty screwed right now, and I don't blame them. The one X has been known to have various screen problems. But a lot of people (here on xda) unlocked their bootloader the minute they got home with the phone, then later noticed screen flickering and/or spots. They are now hosed.
Have a look in the intn'l one x forum, you'll see what I mean.
sent from 2yr old Evo on ICS
scottspa74 said:
Apparently Phil hasn't browsed the One X forum much. There are a few threads about HTCs position of late. That is to say, once you unlock via HTCdev, HTC is even rejecting fixing faulty hardware (screens, power buttons, etc). Pretty slimy of them. They provided the HTCdev method as a genius way to almost eliminate liability for poor quality control.
Granted, if you brick your phone doing something stupid with the software that shouldn't have been done, or did it wrong cuz you didn't read, then I agree, HTC should take no responsibility for that. But if HTC uses poor adhesives or screen is falling off, well obviously that SHOULD be covered under warranty. But if you used their method to unlock at any point, they now have a right (and a financial interest) to reject you, ...and will.
Now this is not so much of a problem for us, as sprint or asurion, or some insurance will service our phone for us. But all those with unbranded/international models are feeling pretty screwed right now, and I don't blame them. The one X has been known to have various screen problems. But a lot of people (here on xda) unlocked their bootloader the minute they got home with the phone, then later noticed screen flickering and/or spots. They are now hosed.
Have a look in the intn'l one x forum, you'll see what I mean.
sent from 2yr old Evo on ICS
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I'm thinking of going with SquareTrade. I doubt they will check for unlocked bootloaders...
scottspa74 said:
Apparently Phil hasn't browsed the One X forum much.
Have a look in the intn'l one x forum, you'll see what I mean.
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I have to agree with you scottspa.... I know he doesn't know that I'm an informed Android and XDA user but it seems like he talks to everyone like kids that don't know any better on AndroidCentral.com, but it seems to me that WE'RE MORE informed then that jerk. Also seems to me that he doesn't care much. Of course not. Why would he? I'm sure he's swimming in phones.
BTW, I did make note of the HTC One X issues and actually called him out on it.
Check out my latest post (which he hasn't responded to yet, of course.)

Anyone working on S-OFF?

Anyone know if any specific devs or groups are working on S-OFF for this phone? I know its still brand new, but was hoping to have some people to follow on Twitter.
cambunch said:
Anyone know if any specific devs or groups are working on S-OFF for this phone? I know its still brand new, but was hoping to have some people to follow on Twitter.
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Click to collapse
None that I know of so far. To new at the moment and there wasn't the big pre-order like the SG3 had to create a large user base.
Wonder if paperclips will be resurrected for this device like the rezound..
Sent from my ADR6410LVW using Tapatalk 2
maqsur said:
Wonder if paperclips will be resurrected for this device like the rezound..
Sent from my ADR6410LVW using Tapatalk 2
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Whatever works. lol
There is a toolset in development forums to unlock and get permanent root.
Sent from my ADR6410LVW using xda app-developers app
ragnarokxg said:
There is a toolset in development forums to unlock and get permanent root.
Sent from my ADR6410LVW using xda app-developers app
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Click to collapse
HTCDev unlock + permanent root does not equal S-OFF. Unlocking your bootloader with HTCDev leaves S-ON but gives you the access to install a custom recovery and custom ROM, while restricting your ability to flash radios and kernels (not entirely restricting, mind you, but it just requires a workaround). S-OFF means a complete removal of limitations from your phone, including the ability to directly manipulate the kernel and radio. Although S-OFF is not absolutely necessary for what most people do with rooted phones (recoveries and ROMs still work fine with S-ON), some people prefer complete S-OFF.
That being said, since the bootloader is unlockable with S-ON, the impetus of getting S-OFF is significantly reduced and thus there are fewer people working on it than there were on, say, the original Incredible where it was the only way.
Chances are you will get a lazy panda port.
polarimetric said:
That being said, since the bootloader is unlockable with S-ON, the impetus of getting S-OFF is significantly reduced and thus there are fewer people working on it than there were on, say, the original Incredible where it was the only way.
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This is what I'm worried about. I have had multiple returns with my original Dinc and my Inc2, so voiding my warranty via HTCDev is not an option for me.
con247 said:
Chances are you will get a lazy panda port.
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Click to collapse
Doesn't that require to be unlocked first or has that been bypassed now?
I've sent back many phones here at work that were unlocked and "tampered". Never had a problem whatsoever. Really I think what they mean by voiding your warranty is if you did something after unlocking it that was completely unrecoverable by HTC (which honestly I think is next to impossible) then there's a possibility that they could not honor the warranty. Really I think it's more of a disclaimer that is more based on legal obligations than it is a threat or warning.
I think it depends largely on the cause of the damage to your device. If you're returning a device because of an obvious physical hardware problem (shattered screen, for example), they aren't going to say "oh, whoops, your device's software was tampered with which obviously made the screen break, no go" and anger you as a customer. So I don't think you have to worry about that. However, if you're returning because of something that could be linked to software (audio not working or the phone failing to boot, for example), they will definitely void your warranty. The "tampered" thing is just in place to shield them against warranty abuse--it would cost them a lot of money if a lot of people unlocked via HTCDev, did something stupid to brick their device, and then got it replaced if HTC had no grounds to void their warranty. It's also used as a dissuasion for less experienced users who might risk it if they knew the warranty was solid but wouldn't risk unlocking the bootloader if they were worried about having to replace the device at full price.
But really, the best solution to all of that (in my opinion) is to get the Asurion insurance through Verizon. It's a little extra money, but you know you'll always be able to replace your device for $100 even after the warranty expires and they usually do not even bother to look at the replacement phone before they RUU it back to factory. People have sent rooted phones with custom ROMs installed to Asurion (really obvious ones, like an Incredible running ICS) without a problem.

How easy will it be to root and will it have a lot of development?

Never had a Sony phone before so just curious to see if it's easy to root, install a custom recovery and custom roms.
How does this work on Sony phones?
Do they have better development than say Samsung or HTC?
Samsung has a lot but with all the Knox stuff you lose your warranty. Does Sony also cancel the warranty if the phone is rooted? Or do Sony phones have a way to go back to completely stock so Sony can't find out if it has been rooted?
I would like to install CM in time. Does CM support Sony devices after 2 years?
Thanks!
From what I've read so far (new to Sony too) the well be root & custom ROMs but won't be as well supported by devs. Just compare the Samsung and HTC forums with the Sony ones.
Sent from my GT-I9300 using Tapatalk
Sensamic said:
Never had a Sony phone before so just curious to see if it's easy to root, install a custom recovery and custom roms.
How does this work on Sony phones?
Do they have better development than say Samsung or HTC?
Samsung has a lot but with all the Knox stuff you lose your warranty. Does Sony also cancel the warranty if the phone is rooted? Or do Sony phones have a way to go back to completely stock so Sony can't find out if it has been rooted?
I would like to install CM in time. Does CM support Sony devices after 2 years?
Thanks!
Click to expand...
Click to collapse
I answered some questions in the general section but I'll do my best here too.
Rooting and installing IS easy, just different from Samsung or HTC. You use a flashtool which is similar to Odin and after installing a recovery you flash using the recovery menu.
Regarding warranty, almost all manufacturers void warranty if they can see you were rooted and Sony is no different. You can return to stock but the bootloader will say relocked so it's up to where you take your phone for repair whether they'll do it under warranty or not. Some probably won't care/notice but unlocking the bootloader does void warranty according to Sony.
The Z1 has less development than Samsung or HTC because
a) Sony's phones don't sell as well as the mentioned manufacturers
b) The camera didn't work AT ALL with unlocked bootloaders for the first few months until Sony fixed the issue in an update. So Z1 development started really late and is still gaining momentum.
c) The 6 month flagship cycle means that people who might consider getting a Z1 around this time will wait for the Z2 so again, the population of Sony flagship buyers doesn't grow for very long.
Cyanogenmod will probably have support after 2 years but that really depends whether the Z2 gets dedicated maintainers for long enough.
I hope this helps some more
akselic said:
I answered some questions in the general section but I'll do my best here too.
Rooting and installing IS easy, just different from Samsung or HTC. You use a flashtool which is similar to Odin and after installing a recovery you flash using the recovery menu.
Regarding warranty, almost all manufacturers void warranty if they can see you were rooted and Sony is no different. You can return to stock but the bootloader will say relocked so it's up to where you take your phone for repair whether they'll do it under warranty or not. Some probably won't care/notice but unlocking the bootloader does void warranty according to Sony.
The Z1 has less development than Samsung or HTC because
a) Sony's phones don't sell as well as the mentioned manufacturers
b) The camera didn't work AT ALL with unlocked bootloaders for the first few months until Sony fixed the issue in an update. So Z1 development started really late and is still gaining momentum.
c) The 6 month flagship cycle means that people who might consider getting a Z1 around this time will wait for the Z2 so again, the population of Sony flagship buyers doesn't grow for very long.
Cyanogenmod will probably have support after 2 years but that really depends whether the Z2 gets dedicated maintainers for long enough.
I hope this helps some more
Click to expand...
Click to collapse
Thanks!
Latest flashtool (0.9.15) with support for flashing Xperia 2014 devices now released!!
Get it here: http://www.flashtool.net/download.php
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Click to collapse
Flashtool is already updated
I'm also new to Sony, I've always had HTC. How long does it normally take for developers to crack the bootloader and root?
Looking in the M8 forum, they've already got root and 2 ROMs
Even though I pre-ordered the Z2 today, I can't stop thinking about that M8!
mushtafa said:
I'm also new to Sony
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Seeing a lot of this, this year. I think its a good thing, and myself, is new to sony. Only reason being, its easily the best phone out so far. With the increase kn sales comes the hopefull increase in dev support, so we may see more and more roms and features being created for us.
Sent from my LG-D802 using xda app-developers app
jayc1980 said:
Seeing a lot of this, this year. I think its a good thing, and myself, is new to sony. Only reason being, its easily the best phone out so far. With the increase kn sales comes the hopefull increase in dev support, so we may see more and more roms and features being created for us.
Sent from my LG-D802 using xda app-developers app
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Click to collapse
Yep I'm new to Sony too. This will be my first and I've owned the usual apple/htc/samsung/nokia handsets in the past.
For me the Z2 looks like the first handset that satisfies what I've really been looking for ever since the first iPhone came out - a simple minimalist slate with no front buttons (or capacitive) and a screen that is CENTRED. The nexus 5 came close to this but ruined it with a sub-par camera and that ridiculous 'chin' to the bottom of the phone. For some reason having a screen that is off-centre drives me up the wall.
Would have got the z1 were it not for the dodgy screen reviews but now this has been fixed I'm all for go.
Can't wait to root so i can install gmd autohide to remove the software buttons when i need. Then it will be perfect. Hoping this is the start of sony dominating!
I hope Sony will dominate once more. We need someone to bring Samsung down from their plastic pedestal and Sony dominated the dumb phone market back in the day.
I have never been this pumped for any smartphone in my life. I want this phone so badly it hurts lol
Sent from my HTC One using Tapatalk
Theshawty said:
I hope Sony will dominate once more. We need someone to bring Samsung down from their plastic pedestal and Sony dominated the dumb phone market back in the day.
I have never been this pumped for any smartphone in my life. I want this phone so badly it hurts lol
Sent from my HTC One using Tapatalk
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I can relate to how you feel. lol :cyclops::victory:
Theshawty said:
I hope Sony will dominate once more. We need someone to bring Samsung down from their plastic pedestal
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Click to collapse
The Sony devices are plastic also. Just more stylish looking plastic. Don't forget that.
Root has been achieved by @DooMLoRD.
He has recovery as well.
Check the general section. (Not sure why it is there)
hasenbein1966 said:
The Sony devices are plastic also. Just more stylish looking plastic. Don't forget that.
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Click to collapse
Dude what? Since when metal and glass turned into plastic?
inb4 "Go check how glass is made"
gregbradley said:
Root has been achieved by @DooMLoRD.
He has recovery as well.
Check the general section. (Not sure why it is there)
Click to expand...
Click to collapse
Dude, it is for the Xperia T2, not Z2! Read better next time!
Somehow the thread is in the wrong forum...
There is NO root for Z2 or Tablet Z2 ATM.
hasenbein1966 said:
Dude, it is for the Xperia T2, not Z2! Read better next time!
Somehow the thread is in the wrong forum...
There is NO root for Z2 or Tablet Z2 ATM.
Click to expand...
Click to collapse
take a closer look
http://forum.xda-developers.com/showthread.php?t=2702001
Any other root exploit available without unlocking the bootloader first? Previous xperias always managed to have i think. Coz I'll probably stay on locked bootloader for a couple of weeks while observing if my set has no defects or anything. That way, I can still request for warranty if ever there may be something faulty on my handset. And if there's nothing, by then I'll start to unlock the bootloader.
Sent from my D6503 using XDA Premium HD app

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