Defect? - Nokia Lumia 920

I just got my lumia 920 in black last night and i love the phone no complaints...today just around 30 min ago i noticed while taking it out and putting the phone in my pocket and putting it up to my ear to talk it feels like something is loose inside. Like if you shake the phone something is moving around in the phone and it feels heavy. Nothing is wrong with the phone otherwise everything works. Called att they said they will swap but has anyone else had this issue?

Ok so i just read another thread about the lumia 920 rattles. Mine rattles if i shake it without any vibration going on. Should I take it back to att or is the phone fine and meant to be like this?

Your probably hearing/referring to the floating sensor. Mine does the same thing, but I can JUST barely hear the rattle shaking it. If you hear a lot of movement shaking the phone I would take it back.

crawlgsx said:
Your probably hearing/referring to the floating sensor. Mine does the same thing, but I can JUST barely hear the rattle shaking it. If you hear a lot of movement shaking the phone I would take it back.
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Click to collapse
You dont really hear it. Its just when i shake the phone theirs a little play almost like a little vibration but not exactly.

It's the "floating" sensor.

*Oops wrong thread. My apologies.

So my phone is ok then? It is suppose to shake a little inside when i shake the phone? feels like a metal plate is moving around slightly in my phone.

Go to any phone dealership that has it in stock, and ask if they have any idea if its supposed to be like that or not. If they have a model there for display, just check if its similiar or not.
Id do that as a first step before sending the phone away for X weeks in order to get a replacement.
edit: Unless of course you can go right to the store you got it from and get a replacement right then and there, then Id just go do that.

It's the floating camera lens. It's perfectly normal.
Mine rattles also.

Ok i went to att and they swapped it right out...they had 2 of the phones as models and it did not rattle when you shook it. Also one of the workers had it as well and shook his and said he didnt feel anything. The guy said this is the first time he seen someone come in and do an exchange for this reason. But he as well shook my device and said its not suppose to be like that.

Nice to see it worked itself out .

hegemytouch said:
Ok i went to att and they swapped it right out...they had 2 of the phones as models and it did not rattle when you shook it. Also one of the workers had it as well and shook his and said he didnt feel anything. The guy said this is the first time he seen someone come in and do an exchange for this reason. But he as well shook my device and said its not suppose to be like that.
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Click to collapse
Well then there's a lot of phones out there thats 'defective' because I hear a slight shaking inside my phone. Once again. Perfectly normal due to the floating sensor.

Got my phone yesterday in the mail and it does the same thing. Everything seems to be working fine though.

solidsnakejv37 said:
Got my phone yesterday in the mail and it does the same thing. Everything seems to be working fine though.
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Click to collapse
I've tried it on the test units at the AT&T store and one of my friends has the white version and it all has the slight rattling.
If you're recording a video and you take the phone violently, you can hear it through the replay.

Related

My SGS2 Vibrate is messed up!

So it happened this morning when my alarm went off and it vibrated. I heard a plastic part vibrating also. The sharp loud noise was disgusting. I shut off my alarm thikning it was my cheap SGP case.
Later today I played around trying to find out if the silicone had a hole or something where the plastic frame was touching the SGS2 phone itself. Nope. I took the whole case off. Each time it vibrates it sounds like... ahh what the hell. I will film it for you guys now.
http://www.youtube.com/watch?v=_GoIrBmMC1U
WTF is that? I took the cover off. I took the SIM card out on another occasion too. It sounds like something on the upper left. If I push my finger down on the panel, it stops. If you notice the few seconds it is sitting on the table flat, it's fine. Just a little weight seems to calm it down. Not sure if its the vibrating motor itself because it is vibrating properly. Sounds like something is loose inside though...
Anyone experienced this before? Should I go for RMA?
Second part of the question:
Obviously being an XDA-er I'm rooted. I will flash back to stock and unroot. I bought this off of Expansys-USA so I should get *some* reasonable attempt by them to send it back. What are the chances that my warranty gets denied? I don't have a USB jig to reset the counter, but I'll of course get rid of the yellow triangle.
*grrrr... I need to dig up my Nexus S now if I have to go through warranty... I'm guessing I'll be phoneless for weeks*
I don't know if it would invalidate the warrenty or not (technically rooting/custom roms is supposed to), but when I had a problem with my stereo jack not working rather than risking it I just replaced the part myself.
The vibration motor, stereo jack and earphone speaker are all on the same part.
(I got it from this guy on ebay for about $7 if you're curious.)
Random6 said:
I don't know if it would invalidate the warrenty or not (technically rooting/custom roms is supposed to), but when I had a problem with my stereo jack not working rather than risking it I just replaced the part myself.
The vibration motor, stereo jack and call speaker are all on the same part.
(I got it from this guy on ebay for about $7 if you're curious.)
Click to expand...
Click to collapse
I see. I'm not sure whats broken really. When I shake my SGS2 I hear something rattling inside. I'm just afraid to open the thing up... is it difficult?
Just watched your video. It sort of sounds as if somehow the vibration motor came loose from its proper spot and is now moving around vibrating against the plastic. Its normally held in with some adhesive (basically double sided tape) within a cutout area.
When I had mine apart I actually took a photo, http://i.imgur.com/fgN9F.jpg, if that makes it any more clear.
I actually recorded the process of me reinstalling the new part (excluding the disassembly, there are lots of clips of that from other people on youtube) but havent gotten around to uploading it yet since my internet connection sucks and the file is nearly 2GB.
Edit to add:
No it wasn't really all that difficult to dissassemble, it was actually pretty easy. That said I enjoy taking things apart and trying to fix them. This was the first time I've dissassembled anything as small as a cell phone, but I'm used to taking things apart and trying to fix them when they break. If you don't have any experience taking apart electronics you might want to think twice or just pay someone who fix's cell phones to do it.
If you're thinking about it, heres a video where someone shows taking it apart to get a rough idea of whats involved.
http://www.youtube.com/watch?v=QKztg1ra4-0
I decided to try and upload the video I took, once it finishes (in about 2.5 hours) it should be viewable here:
www.youtube.com/watch?v=-ud1upGzLBs
Random6 said:
I decided to try and upload the video I took, once it finishes (in about 2.5 hours) it should be viewable here:
www.youtube.com/watch?v=-ud1upGzLBs
Click to expand...
Click to collapse
thank you for your detailed writeup. im going to try this. ive taken apart my macbook pro to install an SSD before, and a few other electronics, but i'm not the very best (i feel clumsy sometimes), but i'm willing to give this a shot.
The only thing I'm worried about is that I could potentially mess up the phone in other ways in disassembly such that my warranty won't be honored if I need to resort to that... We'll see tonight. It looks like you used two screwdrivers? Which ones will I need? I have a #000 that I see will be needed for the back plate at least...
k. opened my phone up.
i just took the screws out and the backplate. i pushd around to make sure things are tight, and they seem to be.
put it together and the vibrate thing happens VERY rarely now..
I shook my phone around and still heard something shaking (please tell me if this happens).
I opened up my phone and the camera module seems to be loose. Is it supposed to be glued down?
Just to let you know, you say you don't have a USB jig so your Flash counter may make your warranty void, but, if you flash to an ice cream sandwich ROM (Cyanogenmod 9) you can install an app called 'Triangle Away' which will basically get rid of the Flash count and yellow triangle - it needs root by the way. (search it up on XDA, it's by chainfire')
Then you can flash stock and send in for warranty.
Sent from my GT-I9100 using XDA
dmo580 said:
k. opened my phone up.
I shook my phone around and still heard something shaking (please tell me if this happens).
I opened up my phone and the camera module seems to be loose. Is it supposed to be glued down?
Click to expand...
Click to collapse
I don't remember it being glued down. Its been a few month since I fixed mine but if I recall correctly it just fit snugly in place between some plastic fitted walls.
This is the camera module you mean right?
Edit: I also don't hear anything shaking with mine, did you mabe leave a screw loose inside?
Random6 said:
I don't remember it being glued down. Its been a few month since I fixed mine but if I recall correctly it just fit snugly in place between some plastic fitted walls.
This is the camera module you mean right?
Edit: I also don't hear anything shaking with mine, did you mabe leave a screw loose inside?
Click to expand...
Click to collapse
Yeah. Camera module. That's the one. The main 8MP shooter. It's not glued down or anything. It shakes around inside. I definitely did not leave a screw inside because I only opened the back panel and I put all the screws back in.
It's weird because something making noise while shaking the phone has been documented here:
http://forum.xda-developers.com/showthread.php?t=1254520
And I noticed that when you activate camera it goes away. Quite strange but as an engineer this makes me wonder HOW that even happens? Shrug.
I'm waiting for my Samsung Focus S phone to come from the Windows Phone challenge and I'm contemplating using that for a month while my i9100 goes out for warranty. Of course I can always use my Nexus S as a backup, but part of me wants to force myself on a new platform for a month and see how that goes... Hahahaha.
Random6 said:
No it wasn't really all that difficult to dissassemble, it was actually pretty easy.
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Click to collapse
Hey Random6, did you happen to find that after replacing the vibrator motor with a new one, the intensity is now less than when new? I used double sided tape, but with 1.5mm, I guess the motor won't vibrate AT ALL.
Also I found that if I don't screw the one that seems to be closest to the vibrator motor all the way in, it obviously vibrates harder, but not hard enough.
I also used two very thin copper plates to sandwich the motor between the plastic plates, but once again, that was too much and the vibrations were not transfered to the phone's body, but I could hear it doing its job.
Any suggestions?
Thanks!

[Q] Soft Cover Creaky

I wanted to see if anyone had noticed the back cover being creaky when you lightly pressure it about one inch below the camera on left side? It squeaks pretty noticeably when you squeeze it. Had the phone since 21st but I just noticed after a long phone call. It seems solid elsewhere other than there. Or is it just me being paranoid, since I came from a Droid X and that thing was built like a tank? I really like the phone, so don't want to go exchange if this is expected with polycarbonate builds. Thanks.
Not here. Solid as a rock and no creaking.
adrynalyne said:
Not here. Solid as a rock and no creaking.
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Click to collapse
Mine is creaking like a mother on the bottom left corner. I just noticed it today! Ugh I hate to exchange for something like this but its so annoying.
One of the first things I did when I got it was press on it all over. Bummer if it creaks for you.
majorminus said:
Mine is creaking like a mother on the bottom left corner. I just noticed it today! Ugh I hate to exchange for something like this but its so annoying.
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Click to collapse
Well, I tried to exchange it today with no luck. At the store in my town the dude said they all do it. I said no way. I said bring out a new one and prove it. They couldn't replicate the creaking so the next excuse was that my phone was a corporate line and I wasn't authorized to change device id. I was like you're kidding me? And he try to sell a case so I could cover the noise. Not making this up!! I'll call our corporate rep on Monday and facilitate the exchange thru them. But it is stupid when you have a corporate store in town and they are utterly useless in costumer service.
When I press on my phone in the exact spot you mention it clicks. This is the first time it's happened. I figured it that if I press on it on a table it doesn't click, only if I hold it in my hand, so it has to do with the flex between my fingers. It sounds like it's the trim around the camera lens. I'm not worried.
Sent from my HTC6435LVW using xda app-developers app
Mine sounds like its 100 years old already. It creaks around the bottom corners like crazy. It drives me nuts...
iOSh8er said:
Mine sounds like its 100 years old already. It creaks around the bottom corners like crazy. It drives me nuts...
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Click to collapse
MIne too, anyone know of a way to fix it? I got mine off ebay so I cant take it back but the noise drives me insane.
Have you guys dropped the phone or something because I've had mine for a while and no creaking for me.
Sent from my HTC DROID DNA.
Itzvik said:
Have you guys dropped the phone or something because I've had mine for a while and no creaking for me.
Sent from my HTC DROID DNA.
Click to expand...
Click to collapse
Same here. No sounds whatsoever.
Sent from my HTC6435LVW using xda app-developers app
Itzvik said:
Have you guys dropped the phone or something because I've had mine for a while and no creaking for me.
Sent from my HTC DROID DNA.
Click to expand...
Click to collapse
Nope and I am sure others haven't as well that squeak. My first DNA did not, but I got the red employee edition and for the first two days it was fine then squeaked like it was 100 years old. HTC is known for this, there was a big thread on the HTC Incredible on androidforums that talked about the squeaky back, my wife's One X squeaked as well. Also there is a thread on the GS3 about the same problem, it happens with a lot of electronics even if they are taken good care of.
It is really just like any other device, some will have a flawless device others will have some problems. I baby my phone more than most others and unfortunately this time I was one with a squeaky back.
wolfedude88 said:
Nope and I am sure others haven't as well that squeak. My first DNA did not, but I got the red employee edition and for the first two days it was fine then squeaked like it was 100 years old. HTC is known for this, there was a big thread on the HTC Incredible on androidforums that talked about the squeaky back, my wife's One X squeaked as well. Also there is a thread on the GS3 about the same problem, it happens with a lot of electronics even if they are taken good care of.
It is really just like any other device, some will have a flawless device others will have some problems. I baby my phone more than most others and unfortunately this time I was one with a squeaky back.
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Click to collapse
Naw bro I hold my phone more than I hold my nutz...
AND that's a lot! But all jokes aside I baby my phone way to much.
Sent from my HTC DROID DNA.
RBB_2012 said:
Well, I tried to exchange it today with no luck. At the store in my town the dude said they all do it. I said no way. I said bring out a new one and prove it. They couldn't replicate the creaking so the next excuse was that my phone was a corporate line and I wasn't authorized to change device id. I was like you're kidding me? And he try to sell a case so I could cover the noise. Not making this up!! I'll call our corporate rep on Monday and facilitate the exchange thru them. But it is stupid when you have a corporate store in town and they are utterly useless in costumer service.
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Click to collapse
that's how corp lines are though man. my boss can't do anything through customer service or in a store, he has to go through the corporate line to do it.
jayochs said:
that's how corp lines are though man. my boss can't do anything through customer service or in a store, he has to go through the corporate line to do it.
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Click to collapse
I learned that, then another store in town restored my faith. Long story short I had to return the first exchanged phone due to dust specs in between the glass and lcd. I've never seen something like it so I took to a store in town and they exchanged for another with no apparent defects. Got lucky on this one as it is perfect so far. Needless to say, I like the phone and I'm happy that the store made it right, but I'm disappointed with quality of HTC. To have to go thru three phones is annoying and time consuming. Doubt will get another phone from them in future.
The manager at store was fantastically helpful, and basically said that HTC had this issue with his previous phone. No matter what he did the cover would make noise. I've never opened the DNA but is seems to me that they are not setting the phones correctly on "frame" because even the second one had creaking on the lower right corner. So for the other posters, I do not know of any way of fixing or if it can be fixed at all. I know that it was annoying every time I picked up phone. As with anything else, there are disadvantages of being first adapters
nice nice..yeah a lot of people with nexus 7's had this same squeek problem too.

Defective!!!

picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
so take it back get it replaced
ofcourseimnaked said:
picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
Click to expand...
Click to collapse
Very similar to mine but not quite as bad as what your pic shows. I decided not do anything because it is purely a cosmetic issue and you have to look really hard on mine to see it plus all my parts are aligned spot on so everything is flush with no over hang. If I had yours I would take it back to the store and demand another 32 GB asap. They should have em. 64 GB will take some time to reach stores so I may decide later to exchange.
You have a one year warranty so you could wait too. Remember iPhone 5 had similar quality issues at launch.
Lol, I'm just waiting for mine to come in. I presume I will get one that has a perfect body, but a dead pixel or two, I will then return it for one with a flawless screen, but screwed up body, and then be forced to live with it.
I went to a store to buy mine and made them open the box before I took it
Sent from my M7 using Tapatalk 2
ofcourseimnaked said:
picked up my phone earlier this afternoon, (preorder 32gb) 1st im told that my wireless hdmi will arrive at a later date, when i open up my box once im home i see that the top speaker grill did not adhere properly. only half of it is sitting right (camera side) but the half with the sensors is floating ever-so slightly. i am in love with the phone but this is really bothering me. i can clearly see the red adhesive and some is even on the side of the phone. after a quick phone call to at&t i was told i can go back to the store i which i pre-ordered and recieve a new phone.
picture with the headphone port shows a normal adhered corner and the other shows the gap on the grill
Has anyone else had a problem like this?
Click to expand...
Click to collapse
mine has a very slight gap, similar to yours on the right side, except mine is more uniform. I think it's the fact that it's glued on. personally I'm not worried, but yeah if it bothers you go demand another one. they promised you zero gap construction, if you don't thin theyve met that promise you go back till you get one that does bro.
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
Sent from my HTC One X+ using Tapatalk 2
I called AT&T and they told me to go to my nearest store and they would replace it, even if it were a minor cosmetic defect it would still worry me. Even the slightest bit of water could go in through a gap like that and damage anything or even worse activate a water strip forcing you to go through Insurance for such a new phone. They were pleasant and accommodating over the phone, I'm glad it was an easy fix.....
Now I'm just sitting here staring at the phone, it makes no sense to do anything software wise to it because I'm going to return it in the morning..... No fun for me today
Dottcent said:
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
Click to expand...
Click to collapse
Not sure about HTC but AT&T will exchange it for you..
Dead pixels is a definite return in my book.
Wow!!I was wondering it's only me or a wide spred issue. Now I know it's not just me. My phone looks perfect at the top but the bottom has imperfections. There is a very slight gap and I can feel the ups and downs when I move my finger around the edges. I think I should go to AT&T sore and see if the replace it.
Dottcent said:
Guys, anyone has dead pixels on their Ones? Got them on two of mine....any idea how many considered defective by HTCs standards?
Sent from my HTC One X+ using Tapatalk 2
Click to expand...
Click to collapse
I had the same issue with mine, and the store manager said he would only exchange it if it had three dead pixals. The phone had about five dead pixals but in two different clusters which made it seem like only two pixals, due to the high dpi. The store manager than called att and asked what he should do because he was only able to see two dead spots/pixals. They probably told him it was up to him and that the defective pixals should be clearly seen with the naked eye. He refused to exchange it because he felt uncomfortable not being able to see more than two dead spots/pixals. I tried a different store with much success. Probably because the store manager was so understanding of the issue.
I went to the store and replaced mine. The first one they showed me has the same issue (uneven flow of construction with the bottom speaker top) and pulled another one which still suffers with similar issue but not that evident. I took the second one and left. It looks like the bottom part of the phone is little complex and very wide spread build issue with these phones.
rajbsn said:
I went to the store and replaced mine. The first one they showed me has the same issue (uneven flow of construction with the bottom speaker top) and pulled another one which still suffers with similar issue but not that evident. I took the second one and left. It looks like the bottom part of the phone is little complex and very wide spread build issue with these phones.
Click to expand...
Click to collapse
I've looked at many phones. I have yet to seen one without the small gap. It seems that only some have smaller gaps than others. But make sure your speaker grills are at least align correctly.
Sent from my HTC One using Tapatalk 2
Dreadsteel said:
I've looked at many phones. I have yet to seen one without the small gap. It seems that only some have smaller gaps than others. But make sure your speaker grills are at least align correctly.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Their Display phone was perfect. It looks like they are displaying Apples and selling Oranges.
hey i was finally able to recieve a new phone, i walked into my local at&t and spoke to a rep. i was reffered to the assitant manager who looked at his own phone and refused me a replacement phone. i pressed him and gave my phone to the store manager who only agreed to give me a new unit once she saw the red adhesive showing on my top speaker grill. i went and looked at every display model they had, bottom grill on the phone shows a miniscule gap towards the center of the device. speaker grill on top also shows a gap that is more prominent towards the ir blaster. Not sure if this is normal but i will try to visit other locations even a sprint or t-mobile store and look at the build quality on their versions and take pictures to compare. im not too sure of why something like this should happen, but my 1st guess would be an unlevel surface underneath most likely from the injected plastic... i really hope it isnt, such a beautiful phone. something like this should not have a rushed manufacturing process.
About the gap, I got 3 Ones from Att and they all got tiny gaps, but seem to be glued tight, but I mostly looked at uneven speaker grills and screen, since all had some!
Ps, Double Dip is lovely case, got one with the purchase
Every single One we have sold at my store has has zero gap. I've made it a point to look at each one.
Sent from my HTC One X using xda premium
CraigP17 said:
Every single One we have sold at my store has has zero gap. I've made it a point to look at each one.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I just got my "baby" yesterday. And with trying to entertain a 1 year old with a slight head cold, plus do all the data transfers from my One X+ to this one, I never thought to actually look the thing over. But I'll be darned, after reading the first few posts just now, I took my case off and yep, there is an ever so slight defect as well. Their not gaps..but a slight "wavelike" unevenness all around. I have very sensitive tactile sensations in my fingers, so i can feel roughness on certain spots. Trying not to let it bother me, but my neuroticism is trying to kick in.
davidper said:
I had the same issue with mine, and the store manager said he would only exchange it if it had three dead pixals. The phone had about five dead pixals but in two different clusters which made it seem like only two pixals, due to the high dpi. The store manager than called att and asked what he should do because he was only able to see two dead spots/pixals. They probably told him it was up to him and that the defective pixals should be clearly seen with the naked eye. He refused to exchange it because he felt uncomfortable not being able to see more than two dead spots/pixals. I tried a different store with much success. Probably because the store manager was so understanding of the issue.
Click to expand...
Click to collapse
Really, they refused you an exchange? When I had my Optimus G, they exchanged it for me because it got too hot. If you get a new device and it has dead pixels, they should not be able to refuse service. Dead Pixels should not be a standard.
rajbsn said:
Wow!!I was wondering it's only me or a wide spred issue. Now I know it's not just me. My phone looks perfect at the top but the bottom has imperfections. There is a very slight gap and I can feel the ups and downs when I move my finger around the edges. I think I should go to AT&T sore and see if the replace it.
Click to expand...
Click to collapse
Mine is fine, I don't think this is WIDESPREAD issue.

Mic problems on calls ?

So i got the htc one on monday and sometimes when i receive or make a call the people on the other end tell me that they can't hear me or they hear me far from the phone. has anyone noticed this problem ? could this be a mic problem ???
iamfightaa said:
So i got the htc one on monday and sometimes when i receive or make a call the people on the other end tell me that they can't hear me or they hear me far from the phone. has anyone noticed this problem ? could this be a mic problem ???
Click to expand...
Click to collapse
Same issue here. It's like I'm getting muted for a second when talking.
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
No mic issue here, but you may want to talk it back to T-Mobile and ask for a replacement
craighwk said:
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
Click to expand...
Click to collapse
Mine too. I'm left handed. I wish they put the mic in the middle.
craighwk said:
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
Click to expand...
Click to collapse
Not the case, i'll call t-mo this evening.I was wondering if they will be able to replace it at a store ?
I just got off the phone with someone and whenever I put my phone between my shoulder and my cheek to talk they couldn't hear me or complained that it sounded like I was far or maybe looking at my phone. However, when I put the phone back up right as it should be it was fine.
This is weird...
No mic problems here. My gf & I confirmed with my HTC One and her One S.
nKiwan said:
I just got off the phone with someone and whenever I put my phone between my shoulder and my cheek to talk they couldn't hear me or complained that it sounded like I was far or maybe looking at my phone. However, when I put the phone back up right as it should be it was fine.
This is weird...
Click to expand...
Click to collapse
Same here, mine just doesn't work fine in any position, i called t-mo and the rep told me they can't replace it yet as they don't have the "send a replacement" option on the system, i'll go to a store tomorrow to try some luck if not i'll wait a few days and call again.
I've just had complaints while laying down... hold the phone in the exact same position hand-to-head, but laying down I am told I sound far away, standing I sound normal. I made sure not to cover either mic. I never had any such problems with any phone before.
So are any of you covering the hole in the BACK of the phone?? This is a wonderful noise monitoring sensor that will increase or decrease Mic and call volume depending on what it hears. This is mist likely the case for when it is against your shoulder and cheek. I'd check to make sure you're not covering it up.
Sent from my HTC One using Tapatalk 2
rpmccormick said:
I made sure not to cover either mic.
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Click to collapse
No, I was not covering the one on the back.
So i called t-mo and spoke to several reps and they all told me that they don't have the form to send a replacement for this phone yet, i also went to 2 t-mo stores and no luck.I called htc directly and they can't replace the form they can only issue repair tickets which can take 2-3 weeks so no thx, so i just went ahead and unlocked the device and tried several roms and kernels from the international device and no luck, it seems to mic lowers itself when you move the device or something.. so frustrating.
iamfightaa said:
So i called t-mo and spoke to several reps and they all told me that they don't have the form to send a replacement for this phone yet, i also went to 2 t-mo stores and no luck.I called htc directly and they can't replace the form they can only issue repair tickets which can take 2-3 weeks so no thx, so i just went ahead and unlocked the device and tried several roms and kernels from the international device and no luck, it seems to mic lowers itself when you move the device or something.. so frustrating.
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Click to collapse
You might have a lemon. But my mic is perfect on my H1.
J-Hop2o6 said:
You might have a lemon. But my mic is perfect one my H1.
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Click to collapse
fml
maybe a case would help?
A case may help to lift fingers and other hand parts away from the microphone, as a long-term solution for non-hardware-related problems.
I noticed muffled call quality as well and think it might be a defect. I noticed an issue also when I tried testing out the video quality and recorded a song playing from my stereo system. After recording it, I noticed almost all of the sound was on the left channel, and the right channel was almost non-existent. I uploaded the video to my computer to hear it and noticed the same issue - the left earphone was loud and clear, the right was very quiet.
EDIT: It's definitely an issue with the bottom microphone. When I cover the back speaker, the video's sound is almost gone. When I cover the bottom speaker (right channel), there isn't much of a difference at all.
Have any of you tried making a video recording with audio and also noticed this issue?

Power Button

On my Verizon V10 the power button/fingerprint scanner seems pretty loose. There's a lot of play up and down, kind of like this video. Is this common? Is this a defect? Should I swap it out while I'm in my 14 days?
Mine is like this also probably so it allows for the finger to conform
Sent from my LG-H901 using Tapatalk
Also feels loose on mine, but not too bad. Maybe intended as mentioned above.
Mine is not that loose. It has a little bit of play but I don't hink it's as much as what your video shows.
I have the black T-Mobile version.
Sent from my LG-H901 using Tapatalk
Rolling the T-Mobile version here as well. Mine isn't as loose as it looks like yours is.
I'd go and get a replacement if you think it'll cause problems in the future.
F600S here... I would say loose, but the video is like twice mine.
Mine started out being a little wobbly but has gotten progressively worse over the last 2 days. I'd say now it's as wobbly and creaky as in the video. Gonna head to the Verizon store to check out the floor display and possibly swap it out.
odesskiy said:
Mine started out being a little wobbly but has gotten progressively worse over the last 2 days. I'd say now it's as wobbly and creaky as in the video. Gonna head to the Verizon store to check out the floor display and possibly swap it out.
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Click to collapse
Good idea. Better to go work it out now instead of letting it fester inside you.
My fingerprint reader wasn't working well at all, took 20 minutes to register fingerprint and unlocking was hit and miss. Took it back to store and tried the demo. The demo was perfect. They gave me a new phone and reader didn't work. (the sales guy couldn't get it to work either)
Then I realized the only thing different was the cheap Verizon case.
With the case off, and touching the metal edges while using fingerprint reader it unlocked 100 percent all the time.
If you have issues try without case. Must have something to do with conductivity. Happy camper now.
Mine has a little play in it as well. I wonder if it was the result of the jagoff TMO employee straining to turn the thing on with brute force before I asked him to stop then hand it to me. Oh boy, this feel lighter than my G3, you sure the battery is in it?
I'll forever blame that person now.
I swapped mine out, now a week later the button on the new unit is pretty wobbly too. I don't know how well LG designed/tested this thing and what kind of long-term durability we should expect out of it. I love the phone, so I'm not going to return it. Let's see if any wide-spread issues creep up.
same Problem
I have the same problem but its not that bad, it does not stay stuck onto one side but i did notice that it was very creaky and sounded like springy

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