On my Verizon V10 the power button/fingerprint scanner seems pretty loose. There's a lot of play up and down, kind of like this video. Is this common? Is this a defect? Should I swap it out while I'm in my 14 days?
Mine is like this also probably so it allows for the finger to conform
Sent from my LG-H901 using Tapatalk
Also feels loose on mine, but not too bad. Maybe intended as mentioned above.
Mine is not that loose. It has a little bit of play but I don't hink it's as much as what your video shows.
I have the black T-Mobile version.
Sent from my LG-H901 using Tapatalk
Rolling the T-Mobile version here as well. Mine isn't as loose as it looks like yours is.
I'd go and get a replacement if you think it'll cause problems in the future.
F600S here... I would say loose, but the video is like twice mine.
Mine started out being a little wobbly but has gotten progressively worse over the last 2 days. I'd say now it's as wobbly and creaky as in the video. Gonna head to the Verizon store to check out the floor display and possibly swap it out.
odesskiy said:
Mine started out being a little wobbly but has gotten progressively worse over the last 2 days. I'd say now it's as wobbly and creaky as in the video. Gonna head to the Verizon store to check out the floor display and possibly swap it out.
Click to expand...
Click to collapse
Good idea. Better to go work it out now instead of letting it fester inside you.
My fingerprint reader wasn't working well at all, took 20 minutes to register fingerprint and unlocking was hit and miss. Took it back to store and tried the demo. The demo was perfect. They gave me a new phone and reader didn't work. (the sales guy couldn't get it to work either)
Then I realized the only thing different was the cheap Verizon case.
With the case off, and touching the metal edges while using fingerprint reader it unlocked 100 percent all the time.
If you have issues try without case. Must have something to do with conductivity. Happy camper now.
Mine has a little play in it as well. I wonder if it was the result of the jagoff TMO employee straining to turn the thing on with brute force before I asked him to stop then hand it to me. Oh boy, this feel lighter than my G3, you sure the battery is in it?
I'll forever blame that person now.
I swapped mine out, now a week later the button on the new unit is pretty wobbly too. I don't know how well LG designed/tested this thing and what kind of long-term durability we should expect out of it. I love the phone, so I'm not going to return it. Let's see if any wide-spread issues creep up.
same Problem
I have the same problem but its not that bad, it does not stay stuck onto one side but i did notice that it was very creaky and sounded like springy
Related
I didn't even know it existed until I was messing around with my camera in the dark last night and could see it in the picture. Since then I have come across topics talking about the problem, and I almost feel like more phones have it than don't have it. I am getting tired of exchanging these phones. I started with a skyrocket then exchanged it for another skyrocket after the screen got really scratched up after about 10 hours of owning it and barely even touching it. I then exchanged the second skyrocket for the sg2 because it was $100 cheaper and I read that the sg2 is actually a more powerful phone. I was extremely happy with my choice until I noticed the the screen on my phone appeared to not be set properly. The bottom portion of the screen was about flush with the bezel while the top was recessed into the bezel. This phone was perfect until I came across the spotting issue. This is honestly something I could live with since I will rarely be in a situation where I will see it, but it is annoying that samsung can't get their QC straight. The thought crossed my mind to just get my money back and hope that the nexus comes out.
JaRay said:
I didn't even know it existed until I was messing around with my camera in the dark last night and could see it in the picture. Since then I have come across topics talking about the problem, and I almost feel like more phones have it than don't have it. I am getting tired of exchanging these phones. I started with a skyrocket then exchanged it for another skyrocket after the screen got really scratched up after about 10 hours of owning it and barely even touching it. I then exchanged the second skyrocket for the sg2 because it was $100 cheaper and I read that the sg2 is actually a more powerful phone. I was extremely happy with my choice until I noticed the the screen on my phone appeared to not be set properly. The bottom portion of the screen was about flush with the bezel while the top was recessed into the bezel. This phone was perfect until I came across the spotting issue. This is honestly something I could live with since I will rarely be in a situation where I will see it, but it is annoying that samsung can't get their QC straight. The thought crossed my mind to just get my money back and hope that the nexus comes out.
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Click to collapse
Return it directly to Samsung if you are having that much of a problem, I have never encountered anyone directly who has had the same problem but you do have some recourse to c.y.a.
I'd take it back to the store you got it at, and if they aren't willing to do something you should be able to send it to Samsung to get it repaired/replaced.
Good luck!
JaRay said:
I didn't even know it existed until I was messing around with my camera in the dark last night and could see it in the picture. Since then I have come across topics talking about the problem, and I almost feel like more phones have it than don't have it. I am getting tired of exchanging these phones. I started with a skyrocket then exchanged it for another skyrocket after the screen got really scratched up after about 10 hours of owning it and barely even touching it. I then exchanged the second skyrocket for the sg2 because it was $100 cheaper and I read that the sg2 is actually a more powerful phone. I was extremely happy with my choice until I noticed the the screen on my phone appeared to not be set properly. The bottom portion of the screen was about flush with the bezel while the top was recessed into the bezel. This phone was perfect until I came across the spotting issue. This is honestly something I could live with since I will rarely be in a situation where I will see it, but it is annoying that samsung can't get their QC straight. The thought crossed my mind to just get my money back and hope that the nexus comes out.
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Click to collapse
Never seen any of the issue you speak of, and sold tons of these phones. Have one myself, and again, never seen these issues. No offence, but sounds like your either extremely OCD, or lying to make Samsung look bad.
I had that issue on both phone the second was even worse a thick transparent black line was accros and down the screen. It was worse when I watch Netflix or movies at night. I ended going to Device support center and they order me a new one. This current one has a small blob on the top left but is minimal
So I just leave it.
Sent from my SAMSUNG-SGH-I777 using xda premium
Well I've just noticed the right side of my tablet has a creak to it. Seems a little loose and am not sure what to do. Am I correct in assuming that the creaking will just get worse in time and potentially come apart completely? Anyone else experiencing this?
Not sure what to do. I've got until Jan. 24th to return it to Best Buy but other than this issue, I love this thing and don't want to get rid of it since the chances of getting a replacement are extremely slim.
I have seen several people comment about the right side seems loose. The bottom right area in the black trim area has a little noise and creak in it when tapped or pressed on mine. My middle left screen area has a little clunk in it when tapped like the glass has a slight gap between in and the screen behind.
I have considered returning mine also because of this but if it is normal, I don't want to since I may get one that is worse. Everything else works fine with mine.
Mine Loose Too
Just got my gray prime 64 yesterday and I did notice the right side of the screen seems loose and protrudes up further than the rest of the display. It almost seems like there might be something too bulky below it preventing it from laying flat.
I have it to, but to the right of the charger slot. It seems like a common issue. You have months worth of repair warranty so if it gets worse you can always send it to ASUS and they'll likely repair it.
Moothead2 said:
I have it to, but to the right of the charger slot. It seems like a common issue. You have months worth of repair warranty so if it gets worse you can always send it to ASUS and they'll likely repair it.
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Click to collapse
Yeah - seems like they all have this defect.
Mine is on the upper left were the volume rocker is. Gets a little annoying.
Sent from my Transformer Prime TF201 using Tapatalk
TheKricket said:
Yeah - seems like they all have this defect.
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Click to collapse
Is it really all of them? I've been keeping a list of things to look out for once Amazon finally ships my Prime and I didn't think this is an unavoidable issue (as with GPS). Correct me if I'm wrong, please.
same
I am experiencing the same creaking on the right bezel, about 3/4 of the way up. It was not creaking right out of the box, it started after about 5 days of heavy usage. I am not too worried about it at the moment.
( note: this is my first complaint about my tfp, I love my prime.)
I have slight creaking near the volume rocker. its my only gripe with my device. I rarely if ever hear it, but I know its there and it bugs me.
Moothead2 said:
I have it to, but to the right of the charger slot. It seems like a common issue. You have months worth of repair warranty so if it gets worse you can always send it to ASUS and they'll likely repair it.
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Click to collapse
Does this come with the typical, one year warrenty? How do you even get in contact with them for a repair? This is only getting worse I've noticed and I also have 8 dead pixels. I really want a brand new one but doesn't look like any of my Best Buy's around me are going to get them anytime soon. How do I go about getting them to fix it?
Must be more an issue with the 64s. My two 32 models didn't have this issue.
I've tried out 3 Primes (Champagne 32GB, 2X Gray 32GB), and none have had this issue.
wynand32 said:
I've tried out 3 Primes (Champagne 32GB, 2X Gray 32GB), and none have had this issue.
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Click to collapse
I wish mine wasn't as bad as it is. It's to the point where I won't even hold it with my right hand because I'm afraid it'll break it.
Yes - mine creaks too in a few spots.
But it is not that bad....
Mine is on the top left. Feels like the front panel is loose. I emailed asus about it yesterday hopefully they respond soon.
Sent from my evo 3d running ViperROM redline
Not getting this on my Prime, FWIW.
I was just wondering if anybody else has an issue with loose glass panel towards the edges of your asus transformer prime? In particular folks who just purchased one. There is about a 1/4" of play mostly at the top/left side of the screen around the volume rocker and to a lesser extent on the right side. It's not a lot, but noticable since that's right where you normally hold it.
I already exchanged it for another one at Office Depot, and this new one has the exact same issue. I can't imagine this would be "normal." Maybe just a defective batch? In either case, I haven't noticed any other issues in the 2 days I had the first one.
They both started with S/N# C30KAS...
C1O from office depot reporting in. Have the exact same issue, right out of the box. My case does make it unnoticeable, though. I'd hate to have to rma it for this.
It is not normal. There are little hatches which hold glass to the frame. If they are broken (they are very thin, I guess they can easily be broken on assembly line) there is no way to fix it apart from taking it apart completely and putting some double sided tape. I would, and did, return it.
Sent from my HTC Sensation Z710e using xda premium
omegafiler said:
There is about a 1/4" of play mostly at the top/left side of the screen around the volume rocker
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Click to collapse
Do you realize how much that is? (I assume you mean a quarter inch)
I would just return it.
Yes, it's about a quarter inch. Unfortunately it seems as though these 2 were the last in stock... anywhere. But that's kind of what I thought; just seemed odd to have 2 in a row like that. I guess I'll play with it for a few more days to make sure I still like the TF201 in general and return it later (within the return window). Or maybe if they get a new batch in... exchange it again.
I like to see a picture of this. Quarter inch is really massive.
htcplussony said:
I like to see a picture of this. Quarter inch is really massive.
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Click to collapse
Yeah, it wasn't good, but it's returned now. Although this 2nd one isn't nearly as bad. In fact, it's only loose on the right side. This is probably closer to an 1/8". So it's doesn't go above the outter bezel.
But I guess the question is whether folks consider any play whatsoever acceptable, normal, or something they even care about. In particular if it's in a case. Not to mention the concern that it might get worse or seperate completely.
omegafiler said:
Yeah, it wasn't good, but it's returned now. Although this 2nd one isn't nearly as bad. In fact, it's only loose on the right side. This is probably closer to an 1/8". So it's doesn't go above the outter bezel.
But I guess the question is whether folks consider any play whatsoever acceptable, normal, or something they even care about. In particular if it's in a case. Not to mention the concern that it might get worse or seperate completely.
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Click to collapse
On a good unit there is no play. Actually, there is, but it's so small that you have to be looking for it and even then you'd struggle to find it.
Sent from my HTC Sensation Z710e using xda premium
Had it on a C0 along with light bleed and lint inside the glass...return it 2 days later. Talk about QC...
Sent from my GT-I9100 using XDA
Hmm, maybe I'm just being more picky given the much worse amount of seperation I had with the first device. So here is a quick video I just shot with my phone. Not the best quality, but maybe you guys with "good" primes can let me know what ya think.
Edit: Embed didn't work, so here is the private link.
http://youtu.be/xV6IE16Dj2o?hd=1
I'm having the exact same problem, mine also makes an audible "squeek" when pressed, and the compression is definitely visible. The difference though is that mine came back repaired from when I sent it out for RMA, not a replacement. I'll be getting on the phone tonight with them, as the screen is now also starting to display Mura (which it was sent in for the first time I RMA'd it.), and the screen bleed is getting notibly worse to the point where it is very annoying.
mine is also loose in the upper left hand corner area when held in landscape.
On mine there's still lots of areas I can press down but its under 1mm.
I'm more bummed about dust I now see under the screen. Doesn't Apple laminate the lcd to the screen? Wish Asus done it.
i have the same issue. My wife noticed it and I decided that I could live with it.
Sent from my Transformer Prime TF201 using XDA
To me, this is not a defect. It's definitely an imperfection, but it's not a defect.
goodintentions said:
To me, this is not a defect. It's definitely an imperfection, but it's not a defect.
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Click to collapse
I see it kinda the same way... I only notice it from time to time in landscape mode. But sometimes I have to test the whole side to find the spot again.
I'm having a really great time with the device, can't think about returning it for for this imperfection.
I've got the same problem albeit the flex is very small.
Well, I decided to at least order a MoKo folio cover case and see if that minor flex is still going to be an issue for me or not. I already don't like the way it feels carrying it around by itself. The edges make it feel somewhat awkward and uncomfortable. So maybe the case is all it needs. Because other than that, I haven't found any other issues, yet.
So first 2-3 days with the device I kept noticing more and more issues since its been out of the box. I'm really particular with anything I own and if I'm paying money for it then I expect nothing but the best, and I'll take care of my belongings the same.
As soon as I unboxed it I noticed that some of the edges of the metal finish were unevenly colored and scratched. The dark plastic fillers on the back had patches in them and were discolored also. I told myself I wouldn't be so nitpick-ey about those. Moving on...
Later once I setup the phone I realized the power button's right side was completely sunk in, while the volume rocker was also uneven, with the Volume up Side sticking out of the device, and the Volume down Side completely flush with the device.
Concerned I took it to the closest AT&T store where I've become quite friendly with some of the sales associates there. Just wanted to get an opinion as to whether I should live with these imperfections (it would have drove me crazy). I showed it to one of them and they urged me to call AT&T support and try to set up a buyers remorse period exchange straight away.
It took two hours to deal with AT&T customer service on the phone, but it was worth it. I'm shipping this one back and they're gonna priority ship out another one soon. The representative told me they've been getting a few calls regarding such hardware issues.
I'm interested to see if any of you have had any issues yet so far. And if this is a isolated situation with a few devices manufactured at different warehouses.
As with any new product launch, there are going to be some bad ones that slip through the cracks in the rush to get the product to consumers as quickly as possible. I'm glad you got your fixed rather easily, though!
Bammeh said:
As with any new product launch, there are going to be some bad ones that slip through the cracks in the rush to get the product to consumers as quickly as possible. I'm glad you got your fixed rather easily, though!
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Yes of course I completely agree with you. With a few product launches recently and the ones I've bought right when they were released have had issues out of the box or after major updates. The XboxOne, PS4, Retina iPad Mini, 5S etc have given me a little trouble out of the box or after their big updates, but they're still premium devices. Same with the HTC M8 that's why I didn't make too big a deal about it and seek to get my money back. I just asked for an exchange that's all. The rep that helped me, he urged me to ask for a replacement. This device is going to my daily driver for the next year and a half or so. Really happy with it minus the little issues thus far. Best mainstream android device I've ever used.
Sent from my HTC One_M8 using Tapatalk
My M8 was random rebooting every so often. It was enough to notice it as a problem. I did a factory reset, problem still persisted. AT&T gladly exchanged and now I'm good to go ???
Sent from my Nexus 7 using Tapatalk
SO far I have the power button stick on me a few times. Pressing it a few times seems to get it to go back to normal.
Also once while on a call, afterwards the phone would not sleep. Powered the phone off. Ever since phone has been running smooth.
Glad you were able to get it exchanged. I've had mine for a few days and while there are no critical flaws, I do see some scratches that I most definitely did not cause and were there out of the box. I also know what you mean by the uneven banding because I have that too, it's very minor though. There are 2 surface scratches on the back that aren't noticeable unless you have really good eyes (which I do) and a very small chip at the front around the bezel that is impossible to cause naturally. I'm trying to tell myself I shouldn't be so picky because I've already unlocked the bootloader and put a custom rom on it and I assume if I want to exchange it at Best Buy I'll have to put the stock rom back on and lock the bootloader. I'm on the fence. I don't exactly want the Best Buy employee to think I'm crazy if I take it back plus it all takes up my time so I'm trying to tell myself it doesn't matter. If I caused the scratches I'd just live with it but it annoys me that they were there out of the box. Please tell me I'm crazy or I might actually go for an exchange.
Just got mine the other day and found a couple issues with it.
The top panel just below the front camera is pushed out a bit so there's sharp edge and stuff is already getting caught under it. You can push it down and make it flush but it pops back up after a while. Also my touchscreen will just randomly stop responding to touch. Going to reset to back to stock and exchange it later this afternoon.
pingy1030 said:
Glad you were able to get it exchanged. I've had mine for a few days and while there are no critical flaws, I do see some scratches that I most definitely did not cause and were there out of the box. I also know what you mean by the uneven banding because I have that too, it's very minor though. There are 2 surface scratches on the back that aren't noticeable unless you have really good eyes (which I do) and a very small chip at the front around the bezel that is impossible to cause naturally. I'm trying to tell myself I shouldn't be so picky because I've already unlocked the bootloader and put a custom rom on it and I assume if I want to exchange it at Best Buy I'll have to put the stock rom back on and lock the bootloader. I'm on the fence. I don't exactly want the Best Buy employee to think I'm crazy if I take it back plus it all takes up my time so I'm trying to tell myself it doesn't matter. If I caused the scratches I'd just live with it but it annoys me that they were there out of the box. Please tell me I'm crazy or I might actually go for an exchange.
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Click to collapse
Honestly you're lucky it's Best Buy. I've done multiple exchanges there before for each: MacBook, Xbox One and iPhones. They did it easy no questions asked. At least in my case. If I were you I'd exchange it. No excuses for the device to be that scratched up and imperfect out of the box. Also remember to check for Dead Pixels, Volume Rocker, and Power Button issues.
Sent from my HTC One_M8 using Tapatalk
rahtrip said:
Honestly you're lucky it's Best Buy. I've done multiple exchanges there before for each: MacBook, Xbox One and iPhones. They did it easy no questions asked. At least in my case. If I were you I'd exchange it. No excuses for the device to be that scratched up and imperfect out of the box. Also remember to check for Dead Pixels, Volume Rocker, and Power Button issues.
Sent from my HTC One_M8 using Tapatalk
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Click to collapse
Thanks for the advice. For a little bit today I was determined to go get an exchange but I kind of buffed out the worst scratch (which was only like 3mm) with a nail buffer so I think I'll just save myself the trouble of putting the phone back to stock, having to take it to best buy, and re-flashing the new phone. Plus I did not take a backup of the stock AT&T rom. I don't know if someone has posted it in the forums, I'm going to look, but it's just such a drag to go through with putting it back to stock then an exchange.
The volume rocker doesn't sit 100% parallel but it's very close, the power button has no issues, and the bezel is pretty well flushed with the speaker grills. I think I'll just keep this one, I am also afraid that the new one might even have worse problems. HTC needs to get their quality control tighter because I have had tons of devices but never a problem out of the box.
Next time I buy a phone I am going to make sure I check the condition thoroughly. Or at least check it before I root and flash a rom. When I got the M8 I just grabbed it and went...
So I said I wasn't going to exchange it but I was still annoyed by the flaws and I was approaching my 14 days.. took it to Best Buy today without putting it back to stock and was able to exchange it. They just switched out the SIM card and gave me a new one, but they did reiterate that they don't normally do it for scratches and they were making an exception. I could totally tell they didn't believe it was the manufacturer's fault, but they didn't give me attitude and were nice. They didn't look at the software or boot screen in the old phone so they didn't even see that it was unlocked and rooted. They mentioned it was getting sent back so HTC is going to have to deal with it, which they should have to because the one I exchanged for is totally perfect. I didn't realize the other one was even more problematic than I thought until I saw how well constructed this one is. The volume rocker doesn't fumble around, the screen is set perfectly leveled with the speaker grills, no scratches on bezel or back. This is how they SHOULD come, every single one of them. In the future when I get HTC phones I am going to examine it right then and there so I don't have to go through the trouble of sounding asinine while trying to explain what the store employees surely think are non-problems.
I don't think I would've made the exchange without this thread though so thanks. I'm now free to enjoy the awesomeness of this phone without being held back by structural annoyances.
The top panel just below the front camera is pushed out a bit so there's sharp edge and stuff is already getting caught under it. You can push it down and make it flush but it pops back up after a while.
Let me start by saying that i bought this phone only 3 days ago and these are the problems I've found with it.
1. The Second screen back light issue. This is a common problem among many lg v10 users as i have noticed, and i have that same problem too. to the extreme left of the second display it is brighter than the rest but only when it is off. I do not find this very annoying since i do not use the second display for reading my notifications while it is off. i mostly use it when the screen is on
2. In addition to that, the power button/ fingerprint scanner combo is completely garbage, as in the actual clicking. the button seems loose and when i click it, it squeaks. Also, when i run my finger up and down the power button it wobbles and has the same annoying squeak.
3. The charging port is loose. Not so much that the cable could slide out not in that axis, but it moves side to side freely and up and down. this worries me because i think that if i put too much pressure on the cable the port could break somehow.
4. The steel bezels are nice and stuff but the gaps, are uneven at the bottom left, the metal bezel is like bent and you can easily see through it. also at the back when you pop in the cover it seems like it doesn't align with the bezel. but that might just be my ocd lol
This phone in my opinion is great the best phone I've had. but its just that these things are what let me down. This phone is great but they absolutely ruined it with the quality control. note* my batch is from January 15, 2016
U probably just got a bad one. Sometimes, they make it thru the quality control somehow. I would return it until u get the one ur satisfied with.
Sent from my LG-H901 using Tapatalk
youngpettyboi said:
U probably just got a bad one. Sometimes, they make it thru the quality control somehow. I would return it until u get the one ur satisfied with.
Sent from my LG-H901 using Tapatalk
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Click to collapse
Yeah I think I should but I'll wait until the weekend and decide if I should change it.
Probably a good idea. The flaws won't change. I have the lightbleed on the 2nd screen, but I never notice unless it's absolutely pitch black where I am and the screen is off. It doesn't annoy me tho.
Sent from my LG-H901 using Tapatalk
YMartin said:
This phone in my opinion is great the best phone I've had. but its just that these things are what let me down. This phone is great but they absolutely ruined it with the quality control. note* my batch is from January 15, 2016
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Click to collapse
I like the phone, maybe I love it. I have the same problem with the residual light on the left of second screen. (phone batch 26 Oct.2015) But, what I dislike the most:
1. The lack of a LED on the front.
2. The second screen, about my opinion is useless until then a developer create an xposed apk for a flashing light on second screen when I loose a call.
3. The fingerprint sensor is useless too for me.
4. Volume of the speaker is not too loud.
But, I like the size and the shape of the phone. It is a catch eyes everywhere I go. Benchmarks are very good for a Snapdragon 808. The screen is very fluid. And the most, the camera and his software are great; you believe or not I compared in photoshop pictures from an expensive Sony semiprofessional DSLR camera with photos made with my V10 and the overall quality are quite the same. It's the best phone I ever had (and I had a lot of top level androids)
I don't want to change it, even on a G5!
H961 dual SIM, rooted, debloated.
The light bleed is a common issue, but everything else sounds like your phone was assembled incorrectly, you should exchange it
Okay so today I was wondering if I could find any more nit picky problems and noticed that the back cover did not sit flush with the buttons and that if I pushed it down it became flushnot a big issue but it bugs me when I'm turning up the volume or turning on the phone
thisisjason said:
The light bleed is a common issue, but everything else sounds like your phone was assembled incorrectly, you should exchange it
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Click to collapse
Well I exchanged a week ago and now that the time limit to return it is over, it cracked, not from a drop. It just cracked by itself there is a small hair line crack right by the metal rail and if is so annoying I paid good money and I take care of my phones well even if this was made to be tough. It cracked while I was in the car waiting for someone and then out of no where I heard a little pop and I thought nothing about it but after I finished watching the video I noticed it and got so scared I was like"did I drop it" but I did not idk how it managed to break I haven't dropped my phone yet and it just cracked out of nowhere