[Q] Warranty status after unlocking bootloader of Xperia U - Sony Xperia P, U, Sola, Go

Hello everyone..
After using ics in my xperia u, I felt its pretty laggy...
So im thinking of unlocking the bootloader..my only doubt is whether after unlocking the bootloader, I completely lose warranty or not..
Does relocking the bootloader restore the warranty or not?..ive seen that for unlocking bootloader, a code is needed which involves provision of Imei no., so does sony store the details in their servers about which phone's bootloader has been unlocked?
Any help will be greatly appreciated!
Cheers..:good:

If you unlocked your bootloader, your warranty completely gone. If you know how to relock your bootloader back, then your warranty will restore back if the Sony service centre does not know you unlock bootloader.... unlocking boot loader needs your imei number so they can give you the bootloader code... sorry, my explanation very messy!!! Hope you understand it!!!
Sent from my Galaxy Nexus using xda app-developers app

Sherwinnn said:
If you unlocked your bootloader, your warranty completely gone. If you know how to relock your bootloader back, then your warranty will restore back if the Sony service centre does not know you unlock bootloader.... unlocking boot loader needs your imei number so they can give you the bootloader code... sorry, my explanation very messy!!! Hope you understand it!!!
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
thanks for replying..
if i relock the bootloader..are there any traces left behind of unlocking the bootloader..

Ummm no??? Lol... but most probably no...
Sent from my Galaxy Nexus using xda app-developers app

Sherwinnn said:
Ummm no??? Lol... but most probably no...
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Okay..thank :laugh:
One last question...do u recommend unlocking the bootloader?

I have mobile phone insurance with my bank account. So it doesn't matter about the warranty.
Sent from my Jellybean Xperia S

peRFect! said:
Okay..thank :laugh:
One last question...do u recommend unlocking the bootloader?
Click to expand...
Click to collapse
If you wanna flash different kinds of awesome ROM than I suggest you unlock your bootloader.. if you scared your warranty gone then don't unlock it... you can overcloxk your kernel by unlocked your bootloader...
Sent from my Galaxy Nexus using xda app-developers app

Sherwinnn said:
If you wanna flash different kinds of awesome ROM than I suggest you unlock your bootloader.. if you scared your warranty gone then don't unlock it... you can overcloxk your kernel by unlocked your bootloader...
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
i do like playing around with custom roms..
i keep flashing custom roms in my tab 2, but there is no bootloader lock in the tab and i can reclaim my warranty by flashing the stock rom and clearing the binary counter!
i just wanted to know whether the same can be done with my xperia!
going to unlock the bootloader now..wish me luck! :laugh:
Thanks for the support!
Cheers :good:

Well my friend if u want ur warranty just don't unlock it,if u want to root ur phone and do more things with it do it.
My suggestion is to don't do it just keep it as it is

XrhstosDrouggos said:
Well my friend if u want ur warranty just don't unlock it,if u want to root ur phone and do more things with it do it.
My suggestion is to don't do it just keep it as it is
Click to expand...
Click to collapse
Hi .. yes i agree my dear ... but today we have solution of everything if anything goes wrong with our device after unloacking the bootloader ...:fingers-crossed: so i will suggest to unlock it without ant worries and try all the new roms of cm9 & miui

thanks for the help guys...
going to decide tonight whether ill unlock the bootloader or not!
really confused...
really appreciate everyones support!
P.S-not able to use the xda thank u..crossed my limit of 8 thanks per day!

I guess this is relevant...
I unlocked the bootloader of my Xperia Neo in order to install custom roms / kernels. Later I noticed that my screen had some objects burnt in it (most likely due to excess heat).
I reverted to stock firmware, relocked the bootloader and sent the phone for warranty repair. They replaced the screen and the touch panel, no questions asked.
In my case, there were no problems with the warranty despite the previously unlocked bootloader. Note that the situation might not be the same for you (different problem, repair staff etc).
In other words, there is a chance that unlocking the bootloader voids the warranty of your phone. It is up to you to decide whether it is worth the risk.

Msonata said:
I guess this is relevant...
I unlocked the bootloader of my Xperia Neo in order to install custom roms / kernels. Later I noticed that my screen had some objects burnt in it (most likely due to excess heat).
I reverted to stock firmware, relocked the bootloader and sent the phone for warranty repair. They replaced the screen and the touch panel, no questions asked.
In my case, there were no problems with the warranty despite the previously unlocked bootloader. Note that the situation might not be the same for you (different problem, repair staff etc).
In other words, there is a chance that unlocking the bootloader voids the warranty of your phone. It is up to you to decide whether it is worth the risk.
Click to expand...
Click to collapse
I think you retain hardware warranty, you only lose software warranty
Sent from my ST27i

satan89 said:
I think you retain hardware warranty, you only lose software warranty
Sent from my ST27i
Click to expand...
Click to collapse
Yeah, that could be the case but I'm not 100% sure: according to Xperia Blog, Sony has refused to repair some phones with unlocked (or relocked) bootloaders (http://www.xperiablog.net/2012/07/25/sony-refusing-hardware-repairs-on-handsets-with-unlocked-bootloaders.

Msonata said:
I guess this is relevant...
I unlocked the bootloader of my Xperia Neo in order to install custom roms / kernels. Later I noticed that my screen had some objects burnt in it (most likely due to excess heat).
I reverted to stock firmware, relocked the bootloader and sent the phone for warranty repair. They replaced the screen and the touch panel, no questions asked.
In my case, there were no problems with the warranty despite the previously unlocked bootloader. Note that the situation might not be the same for you (different problem, repair staff etc).
In other words, there is a chance that unlocking the bootloader voids the warranty of your phone. It is up to you to decide whether it is worth the risk.
Click to expand...
Click to collapse
Bingo...thats exactly the ans I was looking for..thanks!
Samsung devices in this case feel so much better..no issue of unlocking bootloader!

peRFect! said:
thanks for replying..
if i relock the bootloader..are there any traces left behind of unlocking the bootloader..
Click to expand...
Click to collapse
Yes there are traces left behind if you unlock and relock your bootloader-its the DRM keys.They are lost forever once you unlock your bootloader and even if you relock your bootloader,they won't get back.
And if a service center checks for DRM keys,then they'll surely know that the bootloader has been unlocked and you cannot invoke your warranty.

Does testpoint method work on 2012 models? Bcoz that method unlocks BL without loss of DRM keys.
Guide says it works on 2011 models, but doesn't look updated. And anyhow phones with fixed battery will not be able to use it anyhow.
Sent from my ST27i

satan89 said:
Does testpoint method work on 2012 models? Bcoz that method unlocks BL without loss of DRM keys.
Guide says it works on 2011 models, but doesn't look updated. And anyhow phones with fixed battery will not be able to use it anyhow.
Sent from my ST27i
Click to expand...
Click to collapse
you gave answer to your own question.........
It wont work......
the only method i guess is official method...... :cheers:

Wait, my Xperia U bought was from the start Unlocked bootloader, does it mean it doesn't have warranty? I don't really care because I've rooted it, but that could be big failure from the shop.

Related

[Q] Doubt in Warranty: Change FW, root and unlock bootloader

Doubt in Warranty: Change FW, root and unlock bootloader
Hi guys i want to solve forever this doubts . What things we lose our warranty?
1) Change FW to another original via flashtool?
2) Change FW to another not original via flashtool?
3) Root via Flashtool?
4) Unlock bootloader?
5) Another process I dont know?
Ty a lot,
SamFortal said:
Doubt in Warranty: Change FW, root and unlock bootloader
Hi guys i want to solve forever this doubts . What things we lose our warranty?
1) Change FW to another original via flashtool?
2) Change FW to another not original via flashtool?
3) Root via Flashtool?
4) Unlock bootloader?
5) Another process I dont know?
Ty a lot,
Click to expand...
Click to collapse
1. Loose warranty if si number aint the same.. Coz si number is written on hardware ( in xu,... Below the battery)
2. Loose warranty
3 . Root can b unrooted...so unroot it before u get to a service center
4. Unlock bootloader - loose ur warranty for sure
5. Any other process - mods and other software modifications leads to lose of warranty
Sent from my ST25i using Forum Runner
1. Not true, done many times, even sending to don't itself, Si number is not for warranty
4. Not true, can easily go to locked boot loader, always
You will never lose warranty, you can always go back
Sent from my Nexus 7 using xda app-developers app
nickholtus said:
1. Not true, done many times, even sending to don't itself, Si number is not for warranty
4. Not true, can easily go to locked boot loader, always
You will never lose warranty, you can always go back
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Sony's website clearly states in capital that
Unlocking ur botlotloader will void ur warranty
And its not like u do anything u retain the warranty jz by flashing any official rom and relocking bootloader
Si number of the software needs to match wid hardware
And if checked ( hardly takes anything to check) will indicate software tempering and a voided warranty
Sent from my ST25i using Forum Runner
Nope, because you can relock it your warranty won't be voided
Also if you keep it unlocked, you will only lose warranty on software, not on hardware.
I have had 3 Sony phones (2 se 1 Sony) I develop on all of them, returned them for warranty like 15 times and never had any issues.
Si number Is only for updates not for warranty, imei is for warranty.
I know all of this, because of my contact by Sony Holland and Sony united States
Sent from my Nexus 7 using xda app-developers app
nickholtus said:
Nope, because you can relock it your warranty won't be voided
Also if you keep it unlocked, you will only lose warranty on software, not on hardware.
I have had 3 Sony phones (2 se 1 Sony) I develop on all of them, returned them for warranty like 15 times and never had any issues.
Si number Is only for updates not for warranty, imei is for warranty.
I know all of this, because of my contact by Sony Holland and Sony united States
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I give up and accept ur knowledge... Thanks for something new
And m happy coz psychologically I got my warranty back...
Btw what do u mean by " I develop on all of them"
Sent from my ST25i using Forum Runner
nickholtus said:
Nope, because you can relock it your warranty won't be voided
Also if you keep it unlocked, you will only lose warranty on software, not on hardware.
I have had 3 Sony phones (2 se 1 Sony) I develop on all of them, returned them for warranty like 15 times and never had any issues.
Si number Is only for updates not for warranty, imei is for warranty.
I know all of this, because of my contact by Sony Holland and Sony united States
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
I think if they use EMMA I finds that your DRM keys are gone, they might void it.
Drm keys arent that important
They are jz meant for some softwares
Correct me if I m wrong
Sent from my ST25i using Forum Runner
It says unlocking may void warranty.
This is what Sony UK told me:
Hi #####, validating the warranty of a handset once the bootloader has been unlocked is done on a case by case basis which is why we are unable to say for definite whether or not the warranty would be voided by doing this.
However, unlocking the bootloader is usually done to load custom roms and unofficial software which does void the warranty in most cases.
Click to expand...
Click to collapse
hi,
that is only to scare people, with flashtool you can relock the bootloader and and restore to stock firmware.
Emma doesn't give problems, tested it myself
they also won't check for drm keys.
Would u plz explain what is emma
Jz a bit
Sent from my ST25i using Forum Runner
emma is sony's official flash tool. and a question, when we unlock the bootloader via sony's website, sony getting our phone's some informations and imei, isn't it harder to find warranty? can sony's service say "it looks like your bootloader locked but sony says it unlocked before and she isn't virgin anymore"? (with relocked bootloader)
sarsarhos said:
emma is sony's official flash tool. and a question, when we unlock the bootloader via sony's website, sony getting our phone's some informations and imei, isn't it harder to find warranty? can sony's service say "it looks like your bootloader locked but sony says it unlocked before and she isn't virgin anymore"? (with relocked bootloader)
Click to expand...
Click to collapse
U dun need to give ur complete imei
Only first 14 digits
Sent from my ST25i using Forum Runner
As per the sticky thread in General, please post all questions here in Q&A.
Thanks
AvRS
when i flash kernels during rooting process is any effect for warranty? that means S
nickholtus said:
Nope, because you can relock it your warranty won't be voided
Also if you keep it unlocked, you will only lose warranty on software, not on hardware.
I have had 3 Sony phones (2 se 1 Sony) I develop on all of them, returned them for warranty like 15 times and never had any issues.
Si number Is only for updates not for warranty, imei is for warranty.
I know all of this, because of my contact by Sony Holland and Sony united States
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
when i flash kernels during rooting process is any effect for warranty? that means Sony people can trace it?

need help

I got problem unlocking my bootloader, my device is x10mini without pro, I've read some article that unlocking production code higher than 11w29 can cause hard brick, and my production code is 11w47 are there any possible ways to unlock the bootloader???????
For unlock bootloader for 11w29+ need pay, u can use wotan server
Sent from my U20i using xda premium
how about 11w47?????are there any ways to do it????
11w29+, included posterior dates
how about unlock bootloader using official website (sony.com) is it cause hard brick too or not????
supra 2004 said:
how about unlock bootloader using official website (sony.com) is it cause hard brick too or not????
Click to expand...
Click to collapse
Sony locked bootloader to not unlocking or hacking the phone (after 11w29 they decided to add a new cheap to prevent unlocking)
+I heard some people unlocked 11w38 phones , it 50 - 50
If you brick you'll have to pay 40$ to Sony service center for repair
Tip: only Samsung phones bl is unlocked by default
Sent From My BEAST , I mean X8

[Q] New FIRMWARES FOR WT19I?

can someone confirm these firmware are true or just rumour
ansebovi said:
can someone confirm these firmware are true or just rumour
Click to expand...
Click to collapse
I am using. 587 firmware.
ansebovi said:
can someone confirm these firmware are true or just rumour
Click to expand...
Click to collapse
ur screenshot is not clear...
jitkr said:
I am using. 587 firmware.
Click to expand...
Click to collapse
bro connect ur ph. and try to update....
and please tell which version u r getting??
If I Helped U Dont Forget To Press Thanks
Sent from my Sony Ericsson Xperia Mini Pro(SK17i) using Tapatalk 2
rockstardeepaksharma said:
ur screenshot is not clear...
bro connect ur ph. and try to update....
and please tell which version u r getting??
If I Helped U Dont Forget To Press Thanks
Sent from my Sony Ericsson Xperia Mini Pro(SK17i) using Tapatalk 2
Click to expand...
Click to collapse
I can't update as having unlocked bootloader, and custom rom
jitkr said:
I can't update as having unlocked bootloader, and custom rom
Click to expand...
Click to collapse
its k broooo..
If I Helped U Dont Forget To Press Thanks
Sent from my Sony Ericsson Xperia Mini Pro(SK17i) using Tapatalk 2
jitkr said:
I can't update as having unlocked bootloader, and custom rom
Click to expand...
Click to collapse
Relock your bootloader via this and try the upgrade if you want. As far as I know, the .13 upgrade is available for xperia ray only. I tried to upgrade via SEUS, i get .587 build only not .13
shivamcheat said:
Relock your bootloader via this and try the upgrade if you want. As far as I know, the .13 upgrade is available for xperia ray only. I tried to upgrade via SEUS, i get .587 build only not .13
Click to expand...
Click to collapse
I have officially unlocked the bootloader
ansebovi said:
can someone confirm these firmware are true or just rumour
Click to expand...
Click to collapse
the image was blur but i think the latest firmware is .587 ICS
Sent from my WT19i using xda premium
jitkr said:
I have officially unlocked the bootloader
Click to expand...
Click to collapse
It doesn't matter you officially unlocked your bootloader or not. You can relock it by flashing that .FTF file by flashtool containing loader file and regain access to sony services, only trackid isn't working after relocking the bootloader. you can also fix that by installing walkman mod with DRM files provided by ThilinaC..
shivamcheat said:
It doesn't matter you officially unlocked your bootloader or not. You can relock it by flashing that .FTF file by flashtool containing loader file and regain access to sony services, only trackid isn't working after relocking the bootloader. you can also fix that by installing walkman mod with DRM files provided by ThilinaC..
Click to expand...
Click to collapse
Can i get back my warranty??
jitkr said:
Can i get back my warranty??
Click to expand...
Click to collapse
i don't know will you get back your warranty or not if you have shown your phone at service center in UNLOCKED bootloader state, may be sony registers your IMEI for out of warranty but if you havn't shown your phone to service center in unlocked state then of course you will get back your phone's warranty. I tried this on my LWW and hence saying this with personal experience.
shivamcheat said:
i don't know will you get back your warranty or not if you have shown your phone at service center in UNLOCKED bootloader state, may be sony registers your IMEI for out of warranty but if you havn't shown your phone to service center in unlocked state then of course you will get back your phone's warranty. I tried this on my LWW and hence saying this with personal experience.
Click to expand...
Click to collapse
Thanks i will update you soon, going to update by locking BL.
shivamcheat said:
i don't know will you get back your warranty or not if you have shown your phone at service center in UNLOCKED bootloader state, may be sony registers your IMEI for out of warranty but if you havn't shown your phone to service center in unlocked state then of course you will get back your phone's warranty. I tried this on my LWW and hence saying this with personal experience.
Click to expand...
Click to collapse
As far as I know, you won't get back your warranty.
1) they ask for your IMEI number while you are unlocking bootloader only, and I suppose this is for tracking purpose
2) when I was unlocking my devices bootloader, I had read in the faq section of the guide that it's not possible to get back warranty because even if you lock the bootloader again, bootloader status will be shown as re-locked (not "locked" as it originally was) so the Sony people will know you've messed around with your phone
Sent from my Live With Walkman using xda app-developers app
achinthyah said:
As far as I know, you won't get back your warranty.
1) they ask for your IMEI number while you are unlocking bootloader only, and I suppose this is for tracking purpose
2) when I was unlocking my devices bootloader, I had read in the faq section of the guide that it's not possible to get back warranty because even if you lock the bootloader again, bootloader status will be shown as re-locked (not "locked" as it originally was) so the Sony people will know you've messed around with your phone
Sent from my Live With Walkman using xda app-developers app
Click to expand...
Click to collapse
1. They ask your IMEI not for tracking, its for generating unique unlock code of your device.
2. Where did you see your bootloader status as RE-LOCKED, as far as i know after relocking, flashtool says "Bootloader status: Rootable" not relocked and if you see in phone's service menu(*#*#7378423#*#*), it shows "Bootloader unlock allowed : Yes"
and i had given my phone on service center for some hardware issue after relocking BL and was solved.

FastBoot OEM lock-Orange

Hey, just like the topic, do you have any advice?
I would add that:
-Button fastboot is locked
-I can not unlock the bootloader
The phone was purchased in orange the same hence the lock
Recently I wrote here in the forum but to no avail.
Please household remedies not services.
If you have bootloader unlock = no in service menu, there's no known way to unlock it -- some claim you can after getting it SIM unlocked, others say it doesn't help...
Ryccardo said:
If you have bootloader unlock = no in service menu, there's no known way to unlock it -- some claim you can after getting it SIM unlocked, others say it doesn't help...
Click to expand...
Click to collapse
no it doesn't matter if it's sim locked or not.. if you got no on the unlock bootloader service menu then nothing can be done.
Biodegradable said:
no it doesn't matter if it's sim locked or not.. if you got no on the unlock bootloader service menu then nothing can be done.
Click to expand...
Click to collapse
I got my Xperia U unlocked for free,I dont know what are you talking about.
Sim Unlock + bootloader unlock
Sent from my Xperia U using Tapatalk
XperianPro said:
I got my Xperia U unlocked for free,I dont know what are you talking about.
Sim Unlock + bootloader unlock
Sent from my Xperia U using Tapatalk
Click to expand...
Click to collapse
Did you send it out? AFAIK this requires hardware replacement... or at least the TA signing keys...
Ryccardo said:
Did you send it out? AFAIK this requires hardware replacement... or at least the TA signing keys...
Click to expand...
Click to collapse
Yes,I send it on service repair because I corrupt bootloader.
Then Sony replaced it with clean one and much faster NAND memory.
You will lose phone for a week but hey,you will get faster and unlocked phone.
Sent from my Xperia U using Tapatalk
So I have a choice:
1: Sell the phone and buy the same but with the ability to unlock the bootloader
2:, CONTACT Sony to replace me (higher costs and a long wait on the phone)
edit:
Maybe TESTPOINT metod?
NO TESTPOINT, IT HAS BEEN PATCHED!
Sent from my LT22i using xda app-developers app

[Q] Moto E, Is it possible to revert back iswarrantyvoid: yes to no

Hi,
Suddenly my external speaker is not working. I have to take it to customer care and afraid they will find out i have voided the warranty. Is it possible to change iswarrantyvoid: yes to no. I have already changed status code to 2 using stock rom and Device is locked.
Thanks
even i want to knw if u repair it in warranty then i'll go unlocking the bootloader..
abhishekgahlot007 said:
Hi,
Suddenly my external speaker is not working. I have to take it to customer care and afraid they will find out i have voided the warranty. Is it possible to change iswarrantyvoid: yes to no. I have already changed status code to 2 using stock rom and Device is locked.
Thanks
Click to expand...
Click to collapse
aliennastik said:
even i want to knw if u repair it in warranty then i'll go unlocking the bootloader..
Click to expand...
Click to collapse
The moment you request Unlock Code from Moto, your warranty is void(Unless you live in EU).They flag your IMEI and it is registered in the database.
Now, if you're lucky, the local customer care might help you (knowingly or unknowingly).
PS: That's the reason I'm gonna wait a few months before requesting a BL unlock.
As used in this Legal Agreement and Warning, the term "Unlocked Device" means a Device for which an Unlock Code has been obtained, regardless of whether such Device's bootloader has actually been unlocked, relocked or whether such Device's software or operating system has been modified or whether it's original, unmodified software or operating system has been reloaded. In other words, once a Device's Unlock Code has been released by Motorola to User, the Device shall thereafter, for all intents and purposes, be deemed to be an Unlocked Device, irrespective of whether it was, in fact, unlocked or modified.
Click to expand...
Click to collapse
Nope, impossible...
You had void your warranty when you unlocked the bootloader...
Unless you brought it from EU...
Or you can just return it to Flipkart?
Sent from my XT1033 using Tapatalk
That should work. But Flipkart will send it for quality check to Moto service center and they won't pass it.
You can try though.
Sent from my XT1022 using Tapatalk
Once the Bootloader is unlocked, a fuse inside the device is irreparably blown making the device's warranty void forever. So, No, it is impossible to revert iswarrantyvoid:no to yes. Unless a dev could write a Bootloader which doesn't scan the fuse or whatever and always displays iswarrantyvoid:yes. But Alas, why would they?
P.S Read it on the internet somewhere, not sure, the Moto G XDA Forum probably.
Its called an eFuse. I'm not sure if Moto E and G also have those for BL. 'Cause if the efuse is blown, it wouldn't relock.Won't matter if you reflash your stock ROM.
Sent from my XT1022 using Tapatalk
neo.ank said:
Its called an eFuse. I'm not sure if Moto E and G also have those for BL. 'Cause if the efuse is blown, it wouldn't relock.Won't matter if you reflash your stock ROM.
Sent from my XT1022 using Tapatalk
Click to expand...
Click to collapse
Motorola calls it qFuse
I unlocked the bootloader then relocked and replaced the splashscreen of bootloader with moto and i returned it to flipkart,they gave my money back i got no problems
Thats good. I guess OP has a solution.
gaurav2009 said:
I unlocked the bootloader then relocked and replaced the splashscreen of bootloader with moto and i returned it to flipkart,they gave my money back i got no problems
Click to expand...
Click to collapse
Will you be kind enough to elaborate the steps...
geek.parineeti said:
Will you be kind enough to elaborate the steps...
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2756609
here is a thread in general section,everything is in there

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