[Q] No sound when calling (ring and voice) + No network - Galaxy S III Q&A, Help & Troubleshooting

Hello,
I bought a few days ago a Samsung Galaxy S3. First, I always listened to music, because I had no sim.
Now I have a new sim card and wanted to do a test if it works and have even called me at home. Now when I call no sound comes out but it will be called. The micro isn't working, I cant hear the other person and he can't hear me.
I thank you now already times and hope for your helpful answers!

where'd you bought the phone? you should have test ir before giving your money. tried another sim? maybe the phone is locked.

gonemad02 said:
where'd you bought the phone? you should have test ir before giving your money. tried another sim? maybe the phone is locked.
Click to expand...
Click to collapse
I think it isn't locked.
Do you know, how can I find out, if it's locked or not?
Thank you

http://www.youtube.com/watch?v=fo46OXWEcX0
http://www.youtube.com/watch?v=ENNa-Darfwg
This? Watch how the network randomly disappears.
Hardware error... you can claim warranty for it.

Related

[Q] Unlock the HTC aria from AT&T

is there a way to unlock this device from AT&T carier to any GSM without buying a code from the offered sites??? maybe some playing with the boot or something...
As of yet I don't think there has been anything on this method of unlocking. There is another thread here about unlocking the phone, but I can't link it right now. Pretty much all I can say is wait and see what happens. I think we might be stuck for the next couple months untilled at&t decides they want to let us unlock the phone.
Sent from my Liberty using XDA App
meir3420 said:
is there a way to unlock this device from AT&T carier to any GSM without buying a code from the offered sites??? maybe some playing with the boot or something...
Click to expand...
Click to collapse
I bought an unlock code from an Ebay seller blowfish06. Worked like a charm.
Gorilla800lbs said:
I bought an unlock code from an Ebay seller blowfish06. Worked like a charm.
Click to expand...
Click to collapse
Did his $10 code work or did you have to use the upgraded, more expensive service? Thanks a lot. I'm currently having all sorts of issues trying to unlock my phone from eBay.
The $10 code worked right off the bat. I paid for the item, and got the code in my email in 10 minutes. Plugged in a decrepit SIM from my trip to Singapore, and the phone came up with the SIM unlock prompt. The code was accepted with no issues.
Gorilla800lbs said:
The $10 code worked right off the bat. I paid for the item, and got the code in my email in 10 minutes. Plugged in a decrepit SIM from my trip to Singapore, and the phone came up with the SIM unlock prompt. The code was accepted with no issues.
Click to expand...
Click to collapse
Ah, thanks. I guess mine is just in that 1% that cannot be found in the normal database. Guess my only option is to pay for the expensive unlock... bah.
What Excatly does unlocking the HTC Aria do?
What does buying this unlock code do for the HTC Aria, what benifits would a user gain from this? Would i be able to change my boot screen, cause i would love to do that
It'll allow you to use the phone on a non-AT&T network. I'm trying to get mine on T-Mobile, to be specific.
@chaley80 - What you're looking for is referred to as "rooting" the phone. Basically, you need to have superuser access to the phone, to allow you to modify things like the boot animations. There are instructions on here. Its very easy with Revoked. All this type of unlocking does, is what shirleeey said, just allow you to use it on foreign GSM cell networks.
after a few months you can call up at&t and ask them for the unlock code, they have to give it to you
http://forum.xda-developers.com/showthread.php?t=730028
vonsamurai said:
after a few months you can call up at&t and ask them for the unlock code, they have to give it to you
Click to expand...
Click to collapse
That's true if you are an AT&T customer, but if you're like me, I've never had my Aria on the AT&T network so I had to Sim unlock it as soon as I got it, over a year ago Cheers.
Going along with unlocking it, would it be possible to use the Aria SIM free? E.G. with just the basic functions, no cell radio, but it should still be able to connect to your home wi-fi. Almost like an android ipod touch in a sense. I think that'd be pretty cool.
rawrv42 said:
Going along with unlocking it, would it be possible to use the Aria SIM free? E.G. with just the basic functions, no cell radio, but it should still be able to connect to your home wi-fi. Almost like an android ipod touch in a sense. I think that'd be pretty cool.
Click to expand...
Click to collapse
Yes, you can do that with any Android phone.
drumist said:
Yes, you can do that with any Android phone.
Click to expand...
Click to collapse
Seriously? How? You sir just made my day.
I apologize for deviating a little, but now my curiosity has been sparked~~
rawrv42 said:
Seriously? How? You sir just made my day.
I apologize for deviating a little, but now my curiosity has been sparked~~
Click to expand...
Click to collapse
Just turn the phone on without a SIM card inside it.
If you're on a stock ROM it'll need to be activated with one first.
Then after it's activated you can leave the SIM out as long as you don't wipe data/factory reset
Let me rephrase that slightly, would there be any way to get rid of the "insert SIM" message?
@WinSuk: I'm running CM7. (Going to try your CM9 as soon as headphones work. Excellent job BTW )
I knew that I could take out my SIM card and my phone would still work, just wasn't sure to what extent. I figured there was something I would have to flash or other.
Thanks for your time,
~Vrawr
rawrv42 said:
Let me rephrase that slightly, would there be any way to get rid of the "insert SIM" message?
Click to expand...
Click to collapse
Sorry for the confusion. I don't know if you can hide that message, but the phone otherwise is not limited in any way.
drumist said:
Sorry for the confusion. I don't know if you can hide that message, but the phone otherwise is not limited in any way.
Click to expand...
Click to collapse
It's chill. I see; I did do some browsing around, but there was no specific way to hide the message... at least none that I could find.
I'll be getting a new phone in a few months, but still wanted to keep my Aria to mess around with, hence my question.
Once again, thanks for your time,
~Vrawr

[Q] Does anyone else has this problem with their Vibrant?

I had a Vibrant 3g and loved it. I recently decided to purchase a Vibrant 4g off the Internet with no warranty. I rooted it and used it for about a week and then I realized when I call someone, the other person can't hear me. Yes I don't use much minutes and more of a texting guy and it took me a week to realize that lol.
- When I use Bluetooth headset, I can make calls fine.
-When I try to make calls with phone of wired headset, the other person can't hear me.
I even tried to record my sound using build in mic and it didn't record anything. I came to the conclusion that the mic doesn't work. Its a brand new phone. What should I do?
Should I call T-Mobile? (I didn't buy the phone from tmobile)
Should I call Samsung for their manufacture warranty?
or is there any way for me to fix it myself?
I would say you would be best off first trying to call T-Mobile or bringing it to the store to see what they can do for you. Otherwise since its new Samsung should hopefully be able to help you. Good luck.

headphones jack not working.

hi i have had my att htc one since release. I have bootloader unlocked and stock rom with a kernel with middle button for options.
I recently unplugged my car stereo from my phone's headphone jack and since then it has stopped working.
I wont recognize it as plugged in.
I cant play anything through that headphones port.
I tried to reset but to no avail.
Lastly i tried to play music and then call a random number which seemed to play music from my headphones with the call and i could hear from the left headphones with crackling sound. The phones headset was also playing sound and call voice simultaneously.
Sounds like the headphone jack is going bad. Restore to the phone to stock and AT&T should replace it.
Sent from the "ONE" phone for me
SKyRocKeting727 said:
Sounds like the headphone jack is going bad. Restore to the phone to stock and AT&T should replace it.
Sent from the "ONE" phone for me
Click to expand...
Click to collapse
I doubt it. They will tell me its over 14 days and to contact htc themselves and arrange a rma or something.
No they will warranty it you have one year warranty on your phone I had the battery go bad on mine after the 14 day period and they replaced it no problem
Sent from my HTC One using Tapatalk 2
AT&T Will cover it under your one year warranty. I've exchanged my Note and a few friends had the same issues with power buttons. Make sure you go to an AT&T corporate store.
Sent from the "ONE" phone for me
so i just follow the return to stock guide and return it. Simple enough i suppose. Thanks.
One more thing, my phone is sim unlocked. If i were to recive a replacement then it would be sim locked and i doubt att is going to be of any help in that situation.
RaXxaa said:
One more thing, my phone is sim unlocked. If i were to recive a replacement then it would be sim locked and i doubt att is going to be of any help in that situation.
Click to expand...
Click to collapse
Call customer service and explain your situation. Most likely they will be of assistance. Or you can ask a rep about it before you exchange it at the store.
Sent from the "ONE" phone for me

Plz Help, Att Htc One "NO SIM ERROR" Tape fix doesnt work!

Hello, im new here but I have seen over the years that this is the place to come to fix cell phone issues and the such. My issue is this, I have just received an ATT HTC ONE, I bought it off Ebay. The phone itself phisically is in mint condition, but the problem is whenever I put a sim card in it, it just wont read it. Im overseas, I have already bought the unlock code for the phone but I get no chance to enter it because the phone wont detect a sim no matter what I do. I have tries puting several different sim cards and no go, I even had a spare ATT sim card and no go. I have just tried the "tape fix" but the phone wont recognize my sim. Is there anything else that I can try or do? I have flashed phone software in the past (droid dna) so if thats what would take to fix this I would do it. Im overseas and returning this to ebay for a refund would not be an option for me. Any help would be greatly apreciated.
I had the same issue and it solved after they replaced the sim tray, but I bought the phone from ATT so I was under warranty.
You might try to get it repaired there, but they might charge you. Or try buying a replacement sim tray off ebay or amazon (I don't know if they sell it or not)
sa.guly10 said:
I had the same issue and it solved after they replaced the sim tray, but I bought the phone from ATT so I was under warranty.
You might try to get it repaired there, but they might charge you. Or try buying a replacement sim tray off ebay or amazon (I don't know if they sell it or not)
Click to expand...
Click to collapse
thanks, the thing is any item i order from the US takes almost a month to arrive. I will try flashing a rom later tonight.
Sent from my Nexus 7 using Tapatalk 4
I flashed clenrom last night and still no go. Thera has to be something that can be done so that phone reads the sim card....? plz help.
ferreds said:
I flashed clenrom last night and still no go. Thera has to be something that can be done so that phone reads the sim card....? plz help.
Click to expand...
Click to collapse
Sim cards can go bad as well. I would go to an AT&T store and they will replace your sim card for free.
Thanks, I did try several sim cards that I had lying around and none of them worked. I have just gotten of the phone with HTC tech support and they are sending me a replacemente sim tray, hope that fixes the problem. Will have to wait 4 looooong weeks without a phone tough...
It happened to me last night. I restarted my phone and it worked normally. Haven't happened since.
Sent from the "ONE" phone for me
You can buy a new simtray for $2.30
They sell lots of other parts for the HTC One as well.
http://www.etradesupply.com/oem-htc-one-sim-card-tray-white.html
You might want to flash the stock RUU, might have a bad radio flash or something odd.
ferreds said:
Thanks, I did try several sim cards that I had lying around and none of them worked. I have just gotten of the phone with HTC tech support and they are sending me a replacemente sim tray, hope that fixes the problem. Will have to wait 4 looooong weeks without a phone tough...
Click to expand...
Click to collapse
Hello Mate,
I also recieved the phone bought off ebay today and facing the 'no sim card' issue like u and cannot go to htc as I am overseas (in india).
Is ur issue fixed ? If yes, pl lemme know how asap.
well im still waiting for my simtray from HTC, i paid for express shipment so it should be here by friday, ill let you know if it works!
Sent from my Nexus 7 using Tapatalk 4
ferreds said:
well im still waiting for my simtray from HTC, i paid for express shipment so it should be here by friday, ill let you know if it works!
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Oh..ok.. well I dont think new sim tray would be the solution.
I have two HTC One. And I tried putting the sim tray of working HTC ONE into this one and nothing happened.. same issue.
I have couple queries though : Was ur phone's software modified in any way when u recieved it ? I mean was the phone unlocked, rooted etc ?
If yes, did u tried flashing a RUU on it and see if it solves the issue
So I finally found the solution to my problem.. apparently its something related to sim not aligning properly in the socket.
Tape-fix didnt worked for me too and nor did the RUU. Then I tried something different.. I had my iphone 5's nano sim and put it in a plastic nano-to-micro sim adapter and put that in.. it snug in very tight and hurray, the sim got detected. Got the unlock code and its working now !!!!
With this experiment I think I also found out whats ur issue might be too. We often cut the sim using the sim-cutters which are often not perfectly sized but works with most phones. I suggest either try using my method if u can or get a retail micro-sim from a service provider and try that.. it should work.
y
dev997 said:
So I finally found the solution to my problem.. apparently its something related to sim not aligning properly in the socket.
Tape-fix didnt worked for me too and nor did the RUU. Then I tried something different.. I had my iphone 5's nano sim and put it in a plastic nano-to-micro sim adapter and put that in.. it snug in very tight and hurray, the sim got detected. Got the unlock code and its working now !!!!
With this experiment I think I also found out whats ur issue might be too. We often cut the sim using the sim-cutters which are often not perfectly sized but works with most phones. I suggest either try using my method if u can or get a retail micro-sim from a service provider and try that.. it should work.
Click to expand...
Click to collapse
Glad that worked for you!
my simcard tray is on its way
it should get on friday
I really hope this solution from HTC will make my one work, otherwise I dont know what else to try.
This shouldnt have happened in the first place
ferreds said:
This shouldnt have happened in the first place
Click to expand...
Click to collapse
Agreed, but it does happen. The last batch of T-Mobile Nexus 4's my company purchased, 2 out of 16 had an issue where the SIM's weren't being read due to pin misalignment issues inside the slot. We were able to replace them.
ferreds said:
it should get on friday
Click to expand...
Click to collapse
Did u gt the sim tray yet ?
One more thing - how did u managed to get service from HTC ? Did u paid or its covered under warranty ? As I already mentioned I am in exact same condition as u are and would like to have HTC take a look at this too
Waiting for your reply mate.. Pl do asap.

Help, no SIM phone works outside of Europe

Hello guys,
I live in the Netherlands now and my folks came to visit.
While they were here, they bought an S9+ (SM-965F) for themselves on Belsimpel (on the store) and took it to Brazil.
We asked the guy if the phone was completely unlocked and he said yes, but...
When we were unboxing the phone, it said: "European SIM Only."
We then tried inserting two SIM Cards at the same time, one from Italy (TIM Italia) and another one from Brazil (VIVO Brazil).
In Brazil, we never get asked for PIN/PUK, so when it booted up, we entered the default Italian PIN (0000).
It said it was wrong, so I tried again a couple of times and it did not work at all.
I thought it was weird, but I could call him on the Italian number and that was all I cared for the moment.
Fast forward a few days, they went back to Brazil and..... VIVO does not work.
My father went to a VIVO store and they could not solve it.
He went to a Samsung store, nothing...
He even went to ANATEL (Brazilian Agency of Telecommunications) to see if the IMEI was blocked somehow, it wasn't.
Please help us to get it working with VIVO!
well... solved!
I got him an european SIM card and made a call over 10 minutes to him, that region-unlocked the phone, according to Samsung.
So Sammie are still doing the 5 minutes of calls with a particular SIM before itll work overseas... Well that sucks..
Yea I've heard this regards the Indian version, you've got to use an Indian sim before any other works
It's designed to keep companies from importing large numbers of gray market phones to resell, while still making it possible for individuals to buy a phone in one market and use in another.
leandroqm said:
well... solved!
I got him an european SIM card and made a call over 10 minutes to him, that region-unlocked the phone, according to Samsung.
Click to expand...
Click to collapse
Quick question... Did you buy a Dutch sim card (prepaid), send it to him in Brazil and then made a 10 minute phone call to this Dutch sim card in Brazil? And that solved the problem? I bought the same phone also from Belsimpel and have the same problem now in Colombia, even though I made two 5 min calls using a KPN sim card before leaving the Netherlands. But so basically I can borrow a European sim card from someone here , put it in my phone and have someone call me from Europe? Thanks for confirming. Best.
belteg said:
Quick question... Did you buy a Dutch sim card (prepaid), send it to him in Brazil and then made a 10 minute phone call to this Dutch sim card in Brazil? And that solved the problem? I bought the same phone also from Belsimpel and have the same problem now in Colombia, even though I made two 5 min calls using a KPN sim card before leaving the Netherlands. But so basically I can borrow a European sim card from someone here , put it in my phone and have someone call me from Europe? Thanks for confirming. Best.
Click to expand...
Click to collapse
Hi!
I landed him my old italian sim card.
We spoke for about 30 minutes in that call, so I am not sure for how long you should be on the call, but it worked!
Good luck!
Thanks for the reply. As it turned out my phone was not region locked as I had made 12 minutes worth of calls while in the Netherlands, using a local sim card. There might have been an easier solution for you though: I was told by Samsung that they have region unlock codes for such cases. You would simply have to request such code from Samsung in the country where you bought the phone.
My problem was different and had to do with the message "SIM network PIN blocked. Enter SIM network PUK". Unfortunately, neither Samsung nor my Colombian provider could help me. I kept being referred from one to the other. My Colombian sim card would work on other phones so that was not the issue. My phone would not accept any Colombian sim card and it seems it had to do with the registration of phone itself in Colombia. In the end the only solution to unblock my phone was to use an online unblocking service. This worked perfectly. My phone was unblocked and I was then able to register my phone in Colombia without any problems. Shame this has to be so complicated but I am glad to be able to use my phone now.
My phone was bought in the UAE and Samsung Pay app etc doesnt work now that I am based in the UK. Samsung next to useless. Can i resolve this by getting a UAE sim (god knows how i'll do that) and then get someone from within the UAE to call me for say 20 minutes?
Does anyone know that if we do a factory reset then do we need to do this 5 minutes call again?
leandroqm said:
Hi!
I landed him my old italian sim card.
We spoke for about 30 minutes in that call, so I am not sure for how long you should be on the call, but it worked!
Good luck!
Click to expand...
Click to collapse
You solved this way? Can you lend me a hand?
belteg said:
Thanks for the reply. As it turned out my phone was not region locked as I had made 12 minutes worth of calls while in the Netherlands, using a local sim card. There might have been an easier solution for you though: I was told by Samsung that they have region unlock codes for such cases. You would simply have to request such code from Samsung in the country where you bought the phone.
My problem was different and had to do with the message "SIM network PIN blocked. Enter SIM network PUK". Unfortunately, neither Samsung nor my Colombian provider could help me. I kept being referred from one to the other. My Colombian sim card would work on other phones so that was not the issue. My phone would not accept any Colombian sim card and it seems it had to do with the registration of phone itself in Colombia. In the end the only solution to unblock my phone was to use an online unblocking service. This worked perfectly. My phone was unblocked and I was then able to register my phone in Colombia without any problems. Shame this has to be so complicated but I am glad to be able to use my phone now.
Click to expand...
Click to collapse
Wich unlocking services you used? I have the same problem, I live in Argentina
...
I wrote to about 10 of them, some did not reply, some did not come over as trustworthy and some said they could not unlock dual sim phones. In the end I used UnlockBoot. You can chat with them via their site or write to them via. I cannot post links but you will find them after a quick Google search. It cost a bit more than some others (USD 49) but they did it via TeamViewer and it was well worth it. Just a tip: once you get the code I had a long delay when entering each digit: enter a digit, wait, listen for the click, then enter the next. Best of luck!
belteg said:
I wrote to about 10 of them, some did not reply, some did not come over as trustworthy and some said they could not unlock dual sim phones. In the end I used UnlockBoot. You can chat with them via their site or write to them via. I cannot post links but you will find them after a quick Google search. It cost a bit more than some others (USD 49) but they did it via TeamViewer and it was well worth it. Just a tip: once you get the code I had a long delay when entering each digit: enter a digit, wait, listen for the click, then enter the next. Best of luck!
Click to expand...
Click to collapse
I will send a quick DM to you! thanks in advice
It did solve it for me, yes.
All I needed to do is call my father while he had an European SIM on his phone for 30m.
leandroqm said:
It did solve it for me, yes.
All I needed to do is call my father while he had an European SIM on his phone for 30m.
Click to expand...
Click to collapse
Sorry for being a pain in the ass. But, He put the sim and.. connected to Roaming for receiving your call? Or not? And so, I can pay you for you to call me? I can give you paypal or anyway you want. I just want this phone to work </3
GraayFox said:
Sorry for being a pain in the ass. But, He put the sim and.. connected to Roaming for receiving your call? Or not? And so, I can pay you for you to call me? I can give you paypal or anyway you want. I just want this phone to work </3
Click to expand...
Click to collapse
You are not being a pain in the ass, mate.
You do not need roaming for this as roaming is just for data.
You just need to have enough credits to receive a 30-minute phone call.
I imagine you can get away with a lot less than 30, but we did 30 to make sure we would not have to start over.
Good luck!
leandroqm said:
You are not being a pain in the ass, mate.
You do not need roaming for this as roaming is just for data.
You just need to have enough credits to receive a 30-minute phone call.
I imagine you can get away with a lot less than 30, but we did 30 to make sure we would not have to start over.
Good luck!
Click to expand...
Click to collapse
I dunno how European sim cards work but, here in LatAm we dont need credit to receive calls. I hope this Simcard doesnt requiere credit haha. Thanks!
leandroqm said:
You are not being a pain in the ass, mate.
You do not need roaming for this as roaming is just for data.
You just need to have enough credits to receive a 30-minute phone call.
I imagine you can get away with a lot less than 30, but we did 30 to make sure we would not have to start over.
Good luck!
Click to expand...
Click to collapse
I've just received a Sim Card from Europe! A friend of mine give me one that its working from his last travel to UK. if you could lend me a hand I would pay it!
GraayFox said:
I've just received a Sim Card from Europe! A friend of mine give me one that its working from his last travel to UK. if you could lend me a hand I would pay it!
Click to expand...
Click to collapse
There is no need for payments.
All you have to do is receive a call in that number for a number of minutes.
My guess is that 20 minutes would work, but I have done it with 30.
I would talk for 30 minutes with someone on the phone just to make sure it works.
Now... for the call to work, you need to have credits in the UK SIM Card because, even if you are RECEIVING a phone call, you will spend credits because you are receiving a call outside of the country of origin of the SIM card.
If you use your Argentinian SIM card in Europe, you will pay per minute to receive calls too... its just how it works.
So make sure you got around 25-30 pounds (i know, kinda expensive but it is worth it) on the SIM's account and then someone have to call that number.
I would use VoIP to make the call, since it the number is in the UK.
After that, you can shut down the phone and put the Argentinian SIM in.
My father could not believe we cracked this problem after the call.. it is an amazing feeling to finally being able to use your phone like a normal phone.
Good luck, man!
Let me know how it goes!
I'm not sure if it would help somebody. I was also facing this problem with region lock.
I bought a Samsung M30s 128GB (SM-M307F/DS) in India and used just the Wifi while in India. Then I went to Dubai and put in a local SIM card from du.ae and it clearly said region locked. I was not able to call.
After I went back home to Germany, I was leaving the phone switched on without a SIM card inside for a few days and then inserted my local T-Mobile contract SIM and it just works. Was doing several calls yesterday and today without issues. I found it weird because I never removed the region lock.
Maybe it can help someone try something.

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