[Q] Cannot add new conctat nor restore backup contacts after factory reset - Galaxy S III Q&A, Help & Troubleshooting

Hello,
After installing lots of apps on my SGS3, i noticed a lot of lagging and i decide on a factory reset. i did all necessary backups and pressed the button.
the restore went well but i soon notice my phone indicating that the device as been modified and cannot get updates. well, i didnt mind much as google said i wasnt alone in that situation.
my main problem is when i tried to restore contacts from Super backup and it just kept waiting with no contact restored. i checked the .vcf file and could view it in other programs. i also tried to add a new contact to my phone and noticed that after entering the data, the contact could not be saved. i have tried other contact manager apps with same result.
the device has never been rooted and has performed well since purchases. i will appreciate all help/suggestion on the issue.
thanks.

Reset again. Restore nothing. Add contact as a test
Sent from my GT-I9300 using Tapatalk 2

roshmedia said:
Hello,
After installing lots of apps on my SGS3, i noticed a lot of lagging and i decide on a factory reset. i did all necessary backups and pressed the button.
the restore went well but i soon notice my phone indicating that the device as been modified and cannot get updates. well, i didnt mind much as google said i wasnt alone in that situation.
my main problem is when i tried to restore contacts from Super backup and it just kept waiting with no contact restored. i checked the .vcf file and could view it in other programs. i also tried to add a new contact to my phone and noticed that after entering the data, the contact could not be saved. i have tried other contact manager apps with same result.
the device has never been rooted and has performed well since purchases. i will appreciate all help/suggestion on the issue.
thanks.
Click to expand...
Click to collapse
Hi roshmedia,
I always used my google account to save contacts and SMS Backup+ for my messages, it also uses your google account to backup all messages,
Anyway try like RootSU said. Do a new factory reset and do some tests and try again.
Kr,
John

rootSU said:
Reset again. Restore nothing. Add contact as a test
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the advice. i did exactly that, reset and try to create new contact = failed. in fact tried it 3 times!.
not sure what to do now. any other ideas?

Flash a stock rom via Odin .
jje

Related

2.1 Flash then contacts wont restore?

I just did the 2.1 update and ofcourse i made an backup of my contacts before i did it. But now when i try to restore them, it runs up to 100% but when i go to contacts there is nothing!?!?
What should i do?
I have the backup SBF file stored on my SD cart if that can help me in any way?
Thanks in advance
thran8 said:
I just did the 2.1 update and ofcourse i made an backup of my contacts before i did it. But now when i try to restore them, it runs up to 100% but when i go to contacts there is nothing!?!?
What should i do?
I have the backup SBF file stored on my SD cart if that can help me in any way?
Thanks in advance
Click to expand...
Click to collapse
Same here, had to get all my contact from my google account
have the same problem and dont know what to do
is there any other program to restore .sbf !!!!!!!!!!!!
same here. any help appreciated.
Hi All,
What is the software that cause this error to happen? Is it the Backup and Restore software from Sony Ericsson?
If you are using the B&R software from SE, there is a mini text underneath the selection which states that Contacts Synced using Sync services will not be backed up. In other words, Google, Sony Ericsson Sync and etc will not be backed up.
I restored my Contacts successfully. Here what I done
1) Reset to factory default
2) After the phone restarts I did not do any setup. I skipped all including email and contact setup.
3) Left the phone idle for 30 mins so things could settle.
4) Went to Backup and Restore and selected only Contacts and call log (No messaging or other Stuff)
5) Done. After 99% it says it done but my contacts got restored.
how did u reset it to defaults?
Setting -> Privacy settings -> Factory data reset.
Thanks. It worked for me too. I didn't wait but restarted immediately.

[Q] Backup and restore not quite working?

Hey, after i updated to 2.1 i attempted to restore alla my data I had previously saved with the built in SE Backup and restore. When I open my contactbook no contacts appear, if I click on Favorites though there are 6 contacs as it should be. If i go in to the message app all my messages are still there, with contact names and numbers displayed, even though my contactbook shows no contacts?? Sort of like the contacts are there but won't display...
Also no applications were saved =(
Did this happen to anyone else? Anyone got a fix?
Thanks in advance
Hey !! i believe that you must have used the old version of backup and restore !!
SE has released a new version of backup and restore, with backing up market application and stuff !!
well.. this info may not be of any use to u know as u are already in 2.1..
But as for me, who is still in 1.6, I downloaded the new backup and restore and installed in 1.6 it has got market backup, etc...
may be to all those who are going to update to 2.1 by using the flash method from XDA must use this to backup ...
http://w ww.sonyericsson.com/update/backupandrestore/xperiaX10?lc=en&cc=gb
And it is always nice and better to restart from ur phone once u finished the backup !! hehe just my advice !!!
I restored my Contacts successfully. Here what I done
1) Reset to factory default
2) After the phone restarts I did not do any setup. I skipped all including email and contact setup.
3) Left the phone idle for 30 mins so things could settle.
4) Went to Backup and Restore and selected only Contacts and call log (No messaging or other Stuff)
5) Done. After 99% it says it done but my contacts got restored.

[Q] Strange issue - Contacts, Dialer and Phone apps are all gone!

It happened today morning, but i didn't change anything since last night, didn't install any apps or updates
At first i manage to enter in the Contacts app, but i couldn't save a new contact, i did a system reboot and after that all three apps were gone :O
now i'm using GO Contacts, but i would really like to get the stock apps back
Rooted (CF-Kernel) KI4 2.3.4
any thoughts guys?
also, in the GO Contacts app i'm unable to save a new contact
maranello69 said:
It happened today morning, but i didn't change anything since last night, didn't install any apps or updates
At first i manage to enter in the Contacts app, but i couldn't save a new contact, i did a system reboot and after that all three apps were gone :O
now i'm using GO Contacts, but i would really like to get the stock apps back
Rooted (CF-Kernel) KI4 2.3.4
any thoughts guys?
also, in the GO Contacts app i'm unable to save a new contact
Click to expand...
Click to collapse
Hmm ... really strange.
Maybe a problem with your Google account.
But disappearing system apps ... ?!
If you have got a recent system backup, then recover it.
If not, I recommend to re-install a stock ROM (flashing with Odin).
Do a hard reset after flashing.
Root your phone (e.g. flashing CF-Root kernel).
This should bring back the missing system apps.
Good luck !
Whit a hard reset, you mean a factory reset, right?
And no, no backups
there is no way to reinstall those apps?
GTi9100-xdaPremiumApp
maranello69 said:
Whit a hard reset, you mean a factory reset, right?
And no, no backups
there is no way to reinstall those apps?
GTi9100-xdaPremiumApp
Click to expand...
Click to collapse
Hard reset: Dial *2767*3855# into your phone.
This will wipe internal SD card!
EDIT:
Please do a full system backup in future!
I backup my apps with Titanium Backup (free app from the Market) and make a system backup with CWM Manager app (which is included in my CF-Root kernel).
i'll be sure to do that next time, i wanted to do a Nandroid backup after rooting, but i kept delaying it... until it was too late
i guess i can backup my user apps now with Titanium, or should i just start from blank with a stock rom?
flashing the stock rom will also bring back the stock kernel?
maranello69 said:
i'll be sure to do that next time, i wanted to do a Nandroid backup after rooting, but i kept delaying it... until it was too late
i guess i can backup my user apps now with Titanium, or should i just start from blank with a stock rom?
flashing the stock rom will also bring back the stock kernel?
Click to expand...
Click to collapse
Yes, the ROM contains kernel, modem and CSC.
You can restore all user apps you have saved with Titanium Backup.
Do not restore any system app.
Just to be safe.
Sent from my GT-I9100 using XDA App
a nice twist of things today, i have read some info regarding this issue on the webz and i decided to uninstall facebook and google+... and what do you know, my apps r back and working perfectly
but anyway, i'll proceed with the stock rom flash, just to be on the safe side

[Q] Cyanogenmod 7.1 force closes then reboots

I have had Cyanogenmod 7.1 stable installed on my s2 since December, first time I have had a real issue with it. This morning when I turned the phone on as soon as it gets past cyanogenmod boot logo I get a number of force closes the first is always Calendar storage and then Acore. This is followed by media, superuser, droidstats, email, whatapp, clock, google play, bluetooth share and titanium backup these are in a random order but always the same apps. Once I force close them the phone goes back to the boot logo then the force closes start again,in an endless cycle the phone is pretty much useless. I have access to download mode and clockworkmod but I would just like a way to backup my contacts and sms messages before I do a factory reset, or possibly a fix for the issue?
Any help appreciated =)
Plenty of apps on Google Play that enable you to backup/restore your contacts/SMS/call logs. I'd definitely do a factory reset.
I have apps installed for backup purposes but the FC's messages don't allow me to access them =/
Hmmmm. OK. That's a problem then.
I guess you could try flashing CM7 over the top of your current setup & hope that fixes things but it probably won't. So you could do a Nandroid backup in CWRecovery then do a factory reset or do a completely clean/fresh install, and from there you could use something like AppExtractor to restore your contacts/SMS/call logs from your Nandroid.
I attempted to recover a old backup but a got an error of md5 mismatch in clockworkmod. I have created a backup of the current system but the same error pops up if I attempt to recover, I did this to check if the backup wasn't faulty. Will I still be able to use the appextractor with this error?
If I can ill attempt a clean install of 7.2 that just got released and recover my contacts in the way you suggested =)
Good question. I don't know. Couple of times I used AppExtractor when I was running GB I didn't have any of the problems you're experiencing so I guess you're only going to know when you try it.
khush170 said:
Will I still be able to use the appextractor with this error?
If I can ill attempt a clean install of 7.2 that just got released and recover my contacts in the way you suggested =)
Click to expand...
Click to collapse
Thanks after wipe and clean install of 7.2, appextractor recovered my contacts and text messages =)
Really ? Cool ;-) Glad it worked out well for you.
khush170 said:
Thanks after wipe and clean install of 7.2, appextractor recovered my contacts and text messages =)
Click to expand...
Click to collapse
happens to me also
but still no luck with the solutions available ..

[Q] Cant restore my contacts from titanium

Hey guys i just upgraded my rom from xxmea2 to xxemc2, and i took a backup with titanium. But after i restore my contacts `the processa.core has stopped` error pops continiously and my phone gets stuck. I try to open tha contacts application but the app crushes too. What should i do?
Previous rom:Android revolution
Current rom:Wanam lite v6.4
canberkanar said:
Hey guys i just upgraded my rom from xxmea2 to xxemc2, and i took a backup with titanium. But after i restore my contacts `the processa.core has stopped` error pops continiously and my phone gets stuck. I try to open tha contacts application but the app crushes too. What should i do?
Previous rom:Android revolution
Current rom:Wanam lite v6.4
Click to expand...
Click to collapse
Try this one: clear contacts data
Sync contacts to Google in future....so much easier imho
Do not back up or restore any system data with TIBU. This has always been known. Use Google to back them up.
Wayne Tech S-III
chrismast said:
Try this one: clear contacts data
Click to expand...
Click to collapse
It didnt help, but thanks. Is there a way i can read the contacts from the backup cos i really need them?
canberkanar said:
It didnt help, but thanks. Is there a way i can read the contacts from the backup cos i really need them?
Click to expand...
Click to collapse
You maybe able to export them to an XML and then save it as a text doc to re-add them manually
Wayne Tech S-III
You can actually use .xml method in titanium, I always use that for call log, messages and WiFi settings, very reliable on those, wether that option exists for contacts I'm not sure
slaphead20 said:
You can actually use .xml method in titanium, I always use that for call log, messages and WiFi settings, very reliable on those, wether that option exists for contacts I'm not sure
Click to expand...
Click to collapse
That is not awailable for contacts. I managed to get my numbers to an excel file, but cant find the owner names of them.
One other possible suggestion is nandroid back or flash back to your old Rom, try and restore them, then Google synch them
slaphead20 said:
One other possible suggestion is nandroid back or flash back to your old Rom, try and restore them, then Google synch them
Click to expand...
Click to collapse
I'll try it as soon as I have free time. Thanks?!
Sent from my GT-I9300 using xda premium
later just sync it with google contacts on save it on sdcard .xml is way easy then nandroid backup
Guys ı tryed restorıng to the old rom but ıt just got stuck. I dont know what to do. I have found the numbers in the backup file but coud not find tha names of the contacts.
canberkanar said:
Guys ı tryed restorıng to the old rom but ıt just got stuck. I dont know what to do. I have found the numbers in the backup file but coud not find tha names of the contacts.
Click to expand...
Click to collapse
What do you mean got stuck? Did it restore Ok or has your nandroid failed? If it restored but doesn't boot try formatting system and data then restoring your backup. Failing that reflash a stock version of your old rom then restore your data, sync with Google then reflash new rom and let Google restore contacts.
Sent from my GT-I9300 using Tapatalk 2

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