Related
So, they are opening at 8 am on friday for the launch....something they hadn't been advertising so I will be there when they unlock the doors to get mine....
Also, the sales man told me the phone is coming with an 8gb class 4 sd card and they will have the otterbox commuter cases....I can't wait to get it.
SITH16 said:
So, they are opening at 8 am on friday for the launch....something they hadn't been advertising so I will be there when they unlock the doors to get mine....
Also, the sales man told me the phone is coming with an 8gb class 4 sd card and they will have the otterbox commuter cases....I can't wait to get it.
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Click to collapse
My local BB is doing the same thing <- No thread jacking. just a heads up lol
I figure if the sprint store is doing it, then the BB is as well, but neither is advertising it so I think only the true hacks like us will know about it.
Was also told that my sprint store will have the HTC kickstand case.
SITH16 said:
I figure if the sprint store is doing it, then the BB is as well, but neither is advertising it so I think only the true hacks like us will know about it.
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Click to collapse
Good, the first hour should be dedicated to the true hacks anyway.... I'm gonna be pissed if I can't get one because some rich fart that hasn't a clue about porting gets one before I do.
Sent from my PC36100 using Tapatalk
Yea, the sales man told me they had a lot of accessories that came in today, along with all of their 3vo 3ds. He said he had one in his hand as we were speaking...lol He is one of the top sales men there and he gets one comped. I want a job at a sprint store...LMAO!
Radio Shack has the option to open at 8. It depends on if they will have people that pre ordered come in at 8. Best Buy is opening at 8AM, 1 hour earlier than normal.
Sprint actually did announce they are opening stores at 8am just for that day. If you search for a store on Sprint's website certain ones are selected now saying they will be open at 8am on Friday.
So really all anyone needed to do to find out which stores are opening at 8am was just search the local stores near them on Sprint website.
I just setup my appointment with Best Buy at 8AM. No waiting for me.
EJerVJerO said:
Sprint actually did announce they are opening stores at 8am just for that day. If you search for a store on Sprint's website certain ones are selected now saying they will be open at 8am on Friday.
So really all anyone needed to do to find out which stores are opening at 8am was just search the local stores near them on Sprint website.
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Click to collapse
True, but the people that will be doing that are us...the hacks. John Q. Cellphoneuser will pop in and say..."wow what a neat phone, I think I want one"...meanwhile, there are no tv ads, no newspaper ads, and no sign on the door saying that the store will be open at 8 am this friday for a big new cell phone release.
My local store in Orlando straight up told me they would open at 8a on the 24th, and to get there early so I can be in and out. But they have guaranteed me a phone, so there better be one there for me.
unCoRrUpTeD said:
Radio Shack has the option to open at 8. It depends on if they will have people that pre ordered come in at 8. Best Buy is opening at 8AM, 1 hour earlier than normal.
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Click to collapse
I preordered at RS and they told me Saturday they may open at 8am, but just today when I went to pick up my fiance's Shift I was told that they would open at their normal time, 9am.. Disappointing since I get off work at 7am, and it would have been like perfect for me to go home, clean up, then head right up there.. Now I have to pace for an hour, or sit in the parking lot.
Hello,
While it took calling several Sprint Stores in the area, I was able to pickup an Otterbox Defender Case for my 3D today. What frustrated me is that the Store 3 Miles away from me refused to sell Accessories until Friday while 2 others had no qualms.
The second closest Store was expecting the Accessories today, but they did not arrive so I had to drive 15 Miles to the Sprint Store in Bradenton, FL. After having a Defender on my EVO and it saving me from both Water and Physical Damage, I went ahead and got the Defender again even though it does not have a Kickstand.
Cheers,
JJ
I have Chem Lab at 10 friday morning, so them opening at 8 is perfect. I get there when they open and I have 2 hours to get the phone and get to class. Awesome.
Jungle Jack said:
Hello,
While it took calling several Sprint Stores in the area, I was able to pickup an Otterbox Defender Case for my 3D today. What frustrated me is that the Store 3 Miles away from me refused to sell Accessories until Friday while 2 others had no qualms.
The second closest Store was expecting the Accessories today, but they did not arrive so I had to drive 15 Miles to the Sprint Store in Bradenton, FL. After having a Defender on my EVO and it saving me from both Water and Physical Damage, I went ahead and got the Defender again even though it does not have a Kickstand.
Cheers,
JJ
Click to expand...
Click to collapse
I had a Defender for the EVO 4G (never used it, always used my Commuter) and the only thing that really bothered me about it was that it was really hard to get to the notification drop down. Regardless, the case protects great. I found out the Radio Shack I pre-ordered from had them in stock and on the rack so I went in tonight and bought one. As you said, your Defender saved you from water, I was concerned about the fact the built-in screen protector doesn't go all the way to the top (obviously with the design of the phone it can't). This one also seems smaller to me, maybe slightly less protective.
Anyone hear of any good deals on the HTC Titan releasing on AT&T this Sunday? I know it'll be $200 straight from AT&T on a new/upgrade line. Anyone hear anything else from other retailers?
Or even, what is the unactivated price of the phone? Haven't seen AT&T speak a word about it being bought outright.
no **** if they can register online for a new windows phone for $0.01 and i am thinking that Titan would be the same.
Or will be and Bogo (Buy one get one) like other rumor before.
So sad that i am not american, or having SSN to register online.
Would love to trade in my UK Titan for AT&T Titan since i need U.S Agent on the phone, not UK.
Finally listed on the AT&T site: http://www.wireless.att.com/cell-ph...+TITAN+(TM)&q_sku=sku5400337#fbid=VqHNNV47IAn
$199.99 on a 2 year commitment
$549.99 without a commitment
Oh yeah. Are you gonna get it my friend? I need some review of At&t version just in case some **** change inside the phone compare to the UK vesion
Sent from my Eternity using Board Express XDA
Strike_Eagle said:
Oh yeah. Are you gonna get it my friend? I need some review of At&t version just in case some **** change inside the phone compare to the UK vesion
Sent from my Eternity using Board Express XDA
Click to expand...
Click to collapse
Course I'm gonna get it. I just want to find a place with the best price today. XD
Went to my local AT&T store today and they did not get any Titans in yet.
What a disappointment!
Same here. I've called every store in a 75 mile radius, and none of them have it in stock. My local store says they don't even have an estimate of when they will get any.
So frustrating for ATT to post that it will arrive on the 20th, but then they don't have ANY available to get your hands on.
I even went online to upgrade my line on the ATT site, but when I click that I want to upgrade, it gives me the iPhone ONLY! No options for any other phone. Hmmm Starting to sound like Bill upset ATT at some point...
I just called 611 and asked them where I could get it. She put me on hold and called all the same stores I did and got back on the line and let me know she was unable to find any either.
Also, my local ATT Rep that I deal with told me that ATT took his Company Owned WP7 from him and replaced it with an LTE Android phone. He said he asked to keep his WP7, but they will not allow him to because they are pushing their LTE network. He's pretty frustrated...
I'll cross-post this from my original WPCentral post.
I had to try two stores but the 2nd one actually had the Titan on display, in the place of the Focus. It was next to the Focus S, which was convenient.
Impressions:
Love it. I want one, definitely. Build quality is fantastic, feels great on the hand, not too large at all.
I compared the screen to the Focus S and I prefer the Titan. The white point is better and it doesn't turn blue when you view at an angle. The contrast is also very good, though obviously the blacks on AMOLED are nill, and LCD can't compete with that. But blacks are not the only screen characteristic, and combining them all, I prefer the Titan's. On full brightness, I think both were equivalent.
I prefer the Titan's button layout. Not going to do many accidental button presses when handling, unlike the Focus S.
The one thing I prefer about the Focus S is the oleophobic screen coating. I tend to have moist hands, and my finger glides with less effort on the Focus S, whereas on the Titan it's more like sliding down a regular piece of glass. I will get used to it, but I thought I'd mention it.
Oh, the Focus S was plugged in and it DEFINITELY has a typing lag. The Titan was not plugged in, and everything was fluid and snappy, including typing.
I had a conversation about the $0.01 sale and they caught onto some language on the AT&T site that says:
Exclusively at att.com - starting Friday, November 25 through Monday, November 28, customers can enjoy select Windows 7, BlackBerry and Android devices starting at only a penny.
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Click to collapse
But below, under Saturday, it clearly says "All WP7 devices."
They sent an e-mail to a manager to see if they could do anything about that deal for me, as well as waive activation on the two lines. If not, I'll just wait until Saturday and order online without the hassles and arguing.
On a side note, they also said the employee discount does NOT apply to the $30 messaging unlimited service item, only to the base plan and data package. This is a bummer, if true. I'll try arguing with Premier over the phone after I get all set up, either this week or next Saturday.
Hell, I can't even find a store that 1. Knows what phone I'm talking about. And then 2, has the Titan in. I went to two separate stores and the first girl didn't know what phone I was talking about and said, I don't think we have a phone called that. You may be referring to the "Vivid"? Another associate walked by and she asked her. She said she saw the display in the back, but the phone hadn't come in. Try back tomorrow around noon. Second store, the lady at first didn't know about the Titan, then after I jogged her memory, she said oh yeah, we have the display out, but no phones. She proceeded to ask her manager about it and he said, they pushed their ship date back and it may be a few days. WTF!
I tried almost 10 different stores in the Kansas City Missouri/Kansas area and all of them either did not have any, didn't get it in yet, or sold what little they had. One store had a demo, another store said they sold 2 this morning but that was all they had.
Most of the stores told me that they were expecting them tomorrow. So I guess I'm making another trip out tomorrow...
So, what happened? The iPhone was EVERYWHERE! Ready to sell at midnight +1 second. Why is this phone so hard to get ahold of? Did HTC Fail on shipment? Did ATT Fail on ordering? What the heck? And WHY did ATT announce it's Nov 20th availability, when they knew they would not have it?
Hey, I'm a big boy, so I'll survive, but it is a bit silly...
It's frustrating that iPhone is treated like a princess, even though many people really don't prefer it. My thought is that Apple is kicking back a LOT of money to ATT to make it so.
If you have a Microsoft retail store in your area, most likely they are in stock.
oh yeah? so look like all americans can buy titan pretty cheap.
i might look for somebody here to trade in the UK version for US version if there aren't any downgrade in the hardware. Ha!
Maybe, because i just can't stand the British accent.
Hit me up when you have them, i want to hear the review from you guys.
AT&T Titan
Just picked up my Titan from the AT&T store yesterday after church. The guy said it was the last one. I asked how many did you get? He said only one. I'm like WHAT! What's up with that man?! So he says they don't get many of the new phones when they're first released. So I asked how about the new android phone. They got 6 of those in. So I said dude, why is AT&T hatin on WP7. LoL
Anyway, it was only $99 in the store yesterday. $199 if you purchased online. Don't know if the price is the same today or not but that was my experience.
So far so good. I logged in to my windows live account online, went to market place and reinstalled all of my app's that I previously had on my HTC Surround. The apps were practically installing as fast as I could go through my list and choose them. When I clicked on the last one to install and checked my phone out it was already done. I had my phone connected to my wifi at the time. The flash is super bright, and the battery life has been good. Had full battery still when I woke up this morning. Didn't leave it charging. Then I took the Navigon GPS software for a test run on the way to work this morning. Battery is holding pretty well after a 30 minute drive using GPS. Looks like it may have dropped maybe 10%. I'll report again this evening after a full days use.
I'm planning on ordering this online Friday for a penny.. I was going to wait for the 3rd gen phones but for a penny I cannot resist!!!
idle_mind said:
Just picked up my Titan from the AT&T store yesterday after church. The guy said it was the last one. I asked how many did you get? He said only one. I'm like WHAT! What's up with that man?! So he says they don't get many of the new phones when they're first released. So I asked how about the new android phone. They got 6 of those in. So I said dude, why is AT&T hatin on WP7. LoL
Anyway, it was only $99 in the store yesterday. $199 if you purchased online. Don't know if the price is the same today or not but that was my experience.
So far so good. I logged in to my windows live account online, went to market place and reinstalled all of my app's that I previously had on my HTC Surround. The apps were practically installing as fast as I could go through my list and choose them. When I clicked on the last one to install and checked my phone out it was already done. I had my phone connected to my wifi at the time. The flash is super bright, and the battery life has been good. Had full battery still when I woke up this morning. Didn't leave it charging. Then I took the Navigon GPS software for a test run on the way to work this morning. Battery is holding pretty well after a 30 minute drive using GPS. Looks like it may have dropped maybe 10%. I'll report again this evening after a full days use.
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$99 in store? What!? Is that special pricing or something or did it actually say that on the price tag in the store?
I totally didn't look at the price tag of the demo phone, I was too busy looking at the phone. I should double check today!
I also picked one up, but not for $99 ($199). I'd like to know if they messed that up too, or if you just got lucky.
My daughter invited us to dinner last night about 50 miles away from my house, so I made calls to stores close to her. The closest one was 25 miles past her house and they only had 1 left out of 4. The held it for me, and now I am the proud owner of a new Titan. So far, I really love it. I have not had a chance to play much, but I'm sure I'll be posting more as I get into it more.
I'm REALLY glad to hear about the battery being pretty good a couple posts up. My Focus was dying pretty quickly, so I hope this helps.
Congrats to all the other new owners!
PS: I did get a chance to try Tango Video Chat with my Wife's iPhone 4s, and I have to say, the video quality in & out is 200% better on the Titan than it was on my Focus.
i think i will go to Radioshack or AT&T store today and check if they have them because i see none last night at bestbuy.
Well, welcome aboard the Titan Owner Club guys, prjkthack just need to buy it,my friend. haha.
can you guys check if the AT&T version do the turn-by-turn navigation with bing map?
Strike_Eagle said:
i think i will go to Radioshack or AT&T store today and check if they have them because i see none last night at bestbuy.
Well, welcome aboard the Titan Owner Club guys, prjkthack just need to buy it,my friend. haha.
can you guys check if the AT&T version do the turn-by-turn navigation with bing map?
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Click to collapse
I'm sure as long as its in the US with a US Live ID, that turn-by-turn will work with Bing. I don't think its a phone/hardware thing, more of a location of the phone/regional setting/Live ID thing.
Also, Radio Shack doesn't have any in-store. They do online. They generally don't carry a lot of Windows Phone devices (almost none to be exact).
Update: Gave in and just ordered it directly online from at&t. Which I guess I won't have to deal with store employees but at the same time, just means I gotta wait another day or two. Hopefully it ships out today.
Strike_Eagle said:
can you guys check if the AT&T version do the turn-by-turn navigation with bing map?
Click to expand...
Click to collapse
It works just like it did on my Focus. Tap to hear the next item... ATT/California, US
Seriously, I have been a loyal AT&T customer for OVER 10 years, with 5 phone lines and 1 data only line (paying almost $400/mo) and this time, I almost told then to "GO F*** OFF!!"
Back story: First, the news that the 920 was releasing was released in September. In October, we found out that AT&T was able to get an exclusive for 6 months on the device. We also had the WP8 release event from Microsoft. November, AT&T FINALLY releases pricing for the 920 and a release date. No news on Pre-Order availability until it was a few days from release date.
Now, AT&T did such a HORRIBLE job on educating their own customer service reps, that I almost just gave up.
1. I tried to pre-order online, but since I have a corporate discount on my account, I had to go through their Enterprise Portal and pre-order was blanked out so I could no do it.
2. I thought I would be sly and order it by phone. Everything went well until the rep told me it was $199.99... I choked and told her "No Thanks"!
3. I went into the store when it opened (Wed Nov 7). Rep there didn't even know pre-orders were being accepted but after much assuring by me and looking in her computer, she started my order. After finishing she GUARANTEED me it would arrive by Friday, that is what the computer was telling her.
Friday comes and my phone is still in "Processing" state. I called to get an update and I was told it was being processed and would ship soon. In other words, she had no freaking clue.
I bash AT&T on FB and get a text from a rep from my store asking me what's up. We text for a while and come to find out that it may take a week or more for my phone to ship. The original rep should have told me that, but no, set my expectations really high to get smashed.
After looking over my order some more, he finds out that my free charging pad was not added to my order, so now I have to go BACK and get that fixed.
To make it worse, the availability of the phone in AT&T stores has been lackluster at best. I'm talking most only are getting 3 devices in Black, Red and/or White for sale. All other colors have to be ordered.
Oh, they are not even letting people in line waiting to get one know that they are out of stock, instead, they are letting them stay there waiting for an hour+ at a time to tell them they have none, but then try to sell them on a S3, Note 2 or an iPhone 5.
So, where did AT&T drop the ball? Hell, if you read up and also what others around the country have been saying, they pretty much dropped it everywhere they could, and even in some placed you didn't think they could!
I'm going to wait out for my Yellow 920. I am going to get over all this eventually, but all I can tell you know is, if I ever go to pre-order a phone from AT&T and am told it will arrive on launch date, it will be in writing and someone will pay for it if it falls through.
If you plan to go to a store and wait in a "line" for this phone, just go up and ask over someone shoulder to see if they even have one.
Agreed. I preordered my red 920 on the 7th, was guaranteed that it would arrive by the 9th. Now being told it won't even ship for another "week or two". Being told that it was first come first serve, but I know people who preordered on the 8th received their phones on the 9th as promised. Very annoyed by all of this, honestly.
I learned a long time ago not to preorder from AT&T except in store. I have yet to in the stores on morning/mid day or even early afternoon of a release day device and not be able to get one. Now I live in Maine so obviously that is a lot easier than if you live in a big city or what not.
2 Stores near me got plenty of Note II's, 8X's and 920's. The one I chose to go to had the 10 black 920s, 10 white, and 5 red. No Yellow or Cyan.
The last time I preordered online I got my phone about a week after release, even though the devices were in stock at the store.
I preordered both the iPhone 3gs and 4 in store and they were both there release morning.
in store...
crawlgsx said:
I learned a long time ago not to preorder from AT&T except in store...
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I preordered in store early Wednesday and am still waiting, so this is no sure fix. I also am not getting the charger and will have to return to the store to argue about it. I did have the option of shipping the phone to the store, which considering the store had it in stock on Friday would have been a better idea this time since even if my phone wasn't there I would have just taken one of the ones they had. As preordered Lumia 900s that were shipped directly arrived before the models in store, how would you have guessed? Certainly AT&T botched this release in the US.
Damn unfortunate . I ordered a 920 Cyan thru Att premier on Nov 8 and got it today Nov 10. They shipped it overnight instead of 2 day :good:
Talderon said:
Seriously, I have been a loyal AT&T customer for OVER 10 years, with 5 phone lines and 1 data only line (paying almost $400/mo) and this time, I almost told then to "GO F*** OFF!!"
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Click to collapse
The bigger question is why in the name off all things good and holy are you paying AT&T so much money? Switch to Straight Talk and pay half of that for four lines, and that includes all-you-can-eat minutes/text/data?
I'm confused, why are you paying so much??
My family plan with 5 lines and 4 out of the 5 have 3GB data and we're only paying $250 a month.
AT&T stores are having issues with the amount of L920 they are getting in stores. The store I went to only had 1 nokia in stock which was in black. Couple other stores in the area had maybe 2-3 in stock. Maybe none.
I avoided the whole pre-order nonsense and
took a chance that I would get the phone by getting in line at the store Friday morning. I have pre-ordered before and had a similar experience and will never do it again. All in all, I was able to get the phone Friday after waiting in line outside the store for 30 mins. and once I got inside the store, about an hour.
Alpha0ero said:
took a chance that I would get the phone by getting in line at the store Friday morning. I have pre-ordered before and had a similar experience and will never do it again. All in all, I was able to get the phone Friday after waiting in line outside the store for 30 mins. and once I got inside the store, about an hour.
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Click to collapse
You guys had lines for the Nokia? That's weird, I've seen videos of people waiting in line and there's about 5-10 other people but I never seen any type of line at my AT&T store.
I went on launch day.
I live in Las Vegas, Nevada.
Yep
emckai said:
You guys had lines for the Nokia? That's weird, I've seen videos of people waiting in line and there's about 5-10 other people but I never seen any type of line at my AT&T store.
I went on launch day.
I live in Las Vegas, Nevada.
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I got there at 8:30 and attached is a picture of the line at that time. This AT&T is across the road from Dell here in Austin so maybe that would explain it.
Alpha0ero said:
I got there at 8:30 and attached is a picture of the line at that time. This AT&T is across the road from Dell here in Austin so maybe that would explain it.
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Well it's good you still got your phone. I'm waiting on the wireless charging pad XD
I feel your pain
Talderon said:
Seriously, I have been a loyal AT&T customer for OVER 10 years, with 5 phone lines and 1 data only line (paying almost $400/mo) and this time, I almost told then to "GO F*** OFF!!"
Back story: First, the news that the 920 was releasing was released in September. In October, we found out that AT&T was able to get an exclusive for 6 months on the device. We also had the WP8 release event from Microsoft. November, AT&T FINALLY releases pricing for the 920 and a release date. No news on Pre-Order availability until it was a few days from release date.
Click to expand...
Click to collapse
I have a similar story, but mine was worked out so I actually received my phone today via FedEx and I will never order another device where they have to deliver it. I went online after mid-night to try and order the device, but everything it kept trying to charge me an extra $150 for the charging plate and the $100 which was to drop the phone to $99. So I called ATT and the first rep couldn't tell what was going on and chalked it up to me being a corporate account user. So I had to call back the next day and waste another hour on the phone with a corporate rep who finally told me to just order it and they would credit it back after the fact - what part of stupid, do I look? So I wasted an hour on phone before work and called back at Lunch to find out that I had a code which showed my service plan wasn't compatible with the offer, and that they needed to update it. So I wait for a supervisor, explain my situation for the third or fourth time and get cut off before she can correct the freaking problem. I finally call back and speak to gentlemen by the name of Jose, who walks me to through, count them, 4 transfers before we get back into the corporate account section and a darling young lady sets the code correctly to reflect a current voice and data plan compatible with the offer and I immediately am able to order the phone on their website. This is the afternoon of the 7th of November. They process my order, it gets sent out to FedEx and of course, two day deliver doesn't mean a hill of beans to them. I see a status that it was picked up the morning of 8 November and estimated for delivery on 12 November. So I go through the entire weekend without a new toy to play with; but no biggie, I got the phone and charging plate after being told by ATT that the plate was on backorder. SO I AM NOW HAPPY. If I could only get my wireless hotspot, all would be golden.
AnyMal said:
The bigger question is why in the name off all things good and holy are you paying AT&T so much money? Switch to Straight Talk and pay half of that for four lines, and that includes all-you-can-eat minutes/text/data?
Click to expand...
Click to collapse
emckai said:
I'm confused, why are you paying so much??
My family plan with 5 lines and 4 out of the 5 have 3GB data and we're only paying $250 a month.
AT&T stores are having issues with the amount of L920 they are getting in stores. The store I went to only had 1 nokia in stock which was in black. Couple other stores in the area had maybe 2-3 in stock. Maybe none.
Click to expand...
Click to collapse
I pay more because I am on an Enterprise Unlimited Data Plan (means no throttling, EVER) with all 5 lines and a few of the devices have insurance.
Strait Talk is out of the question because of the plan stipulations and level of service I would lose with those plans over the Enterprise service.
As for an update. Nope, still no phone and still no word on when it will ship.
Latest update other than it not shipping:
Ok, when I pre-ordered, I ordered the phone and a charging STAND. What ended up happening is, they placed the order for my PHONE and a charging PAD (after corporate discount, it was $25). When I questioned why my FREE pad was not on my order, come to find out they ordered the phone and I PAID for the free pad. So they fixed that, then I placed the order for my stand and it was $37 after corporate discount..
I hate AT&T!
Talderon said:
I pay more because I am on an Enterprise Unlimited Data Plan (means no throttling, EVER) with all 5 lines and a few of the devices have insurance.
Strait Talk is out of the question because of the plan stipulations and level of service I would lose with those plans over the Enterprise service.
As for an update. Nope, still no phone and still no word on when it will ship.
Latest update other than it not shipping:
Ok, when I pre-ordered, I ordered the phone and a charging STAND. What ended up happening is, they placed the order for my PHONE and a charging PAD (after corporate discount, it was $25). When I questioned why my FREE pad was not on my order, come to find out they ordered the phone and I PAID for the free pad. So they fixed that, then I placed the order for my stand and it was $37 after corporate discount..
Click to expand...
Click to collapse
My ordering history:
Nov 9-- Online ordered
Nov 12--Order was cancelled, Online ordered again
Nov 13--Order was cancelled again, Ordered on phone
Nov 14--AT&T premier agent told me my order was shipped
Nov 15--Check my order status again, the order is back ordered
Nov 16--Order is in processing
i bought a samsung gs3 on nov. 8th. couple days later heard about the dna (i don't know how i missed it). i have 14 days to return or exchange and what not. i went to the store a couple times asking about exchanging it for the dna since the preorder is available and the store date is nov. 21st putting me right in the window. first guy said he would have to find out how to do it since it was a new line also and would call me that day but never did call me. then tonight i went back and explained everything and she called him and he said oh you wouldn't like it, the gs3 is much nicer, and he got to play with it and the battery was awful, it would be a real headache for you to exchange it. i said i still wanted it and they said we checked the warehouse and they don't have any yet and we won't have them until the end of the month. saying things to convince me i don't want to do it.
this all sounds more like they just don't want to do it and don't what to end up with a return. i told them people have received shipping notifications, they replied with that's probably not what they meant, they wouldn't be shipping already.
is there a confirmed store date on these? i wanted one before just because i wanted one but now i want one with the added spite of sticking them with a return.
Everything I heard points to the 21st. Verizon said on their site that they will start shipping the DNA's on the 19th, and with the two day shipping they will also arrive on the 21st. You can exchange your phone until the 22nd, so you should be fine.
Yup, it's officially the 21st. I'm guessing they are getting paid more commission to sell off a lot of the GS3s before the DNAs start selling, or they lose it if you try to switch (or don't want to do the work).
flaring afro said:
Yup, it's officially the 21st. I'm guessing they are getting paid more commission to sell off a lot of the GS3s before the DNAs start selling, or they lose it if you try to switch (or don't want to do the work).
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I am thinking the same...I made an internet order this morning and it shipped out around noon for delivery on the 21st.
I certainly hope so. I'm planning on swinging around to my local store after work on Friday in hope that they'll have some on hand. The reps at my store don't know anything when it comes to dates except one guy, but he's hardly there anymore.
I can say that they showed up for store ordering today so you should be able to pick it up in a store soon... if I were you I would just return it to the gs3 to the store you got it from and then get it somewhere else since those guys are assholes...
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I've confirmed with a few Verizon stores that they'll have them ready to go when they open Tomorrow (11/21) morning.
drumz0rz said:
I've confirmed with a few Verizon stores that they'll have them ready to go when they open Tomorrow (11/21) morning.
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I have some stupid verizon stores in my area because none of them could give me an update and one lady didn't even know what it was.
WTF!!!
At the announcement of the DNA official spokesmen said it was being released on the 21st. There's no question it will be.
Threaten to cancel the line and return the S3. They will balk. Wife didn't like the I phone 4 when switching to Verizon, they wanted to charge a restock fee and told me how much she would hate android, blah blah, blah. Told them fine. Cancel the line, I'll return the phone, pay the fee and open a new line online through Amazon and get my phone through them since they were being difficult. Walked out of the store with the thunderbolt and didn't pay a dime extra (was a hundred more than iphone at the time). They don't want to lose commissions. Also, try to never shop at authorized dealers. Stick to corporate stores.
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My local corporate store has no idea of shipments either, no clue the day before. I bet they had a whole pallet of them out back...
I'm sure the lady I called twice knows me by voice now.
white stormy said:
i bought a samsung gs3 on nov. 8th. couple days later heard about the dna (i don't know how i missed it). i have 14 days to return or exchange and what not. i went to the store a couple times asking about exchanging it for the dna since the preorder is available and the store date is nov. 21st putting me right in the window. first guy said he would have to find out how to do it since it was a new line also and would call me that day but never did call me. then tonight i went back and explained everything and she called him and he said oh you wouldn't like it, the gs3 is much nicer, and he got to play with it and the battery was awful, it would be a real headache for you to exchange it. i said i still wanted it and they said we checked the warehouse and they don't have any yet and we won't have them until the end of the month. saying things to convince me i don't want to do it.
this all sounds more like they just don't want to do it and don't what to end up with a return. i told them people have received shipping notifications, they replied with that's probably not what they meant, they wouldn't be shipping already.
is there a confirmed store date on these? i wanted one before just because i wanted one but now i want one with the added spite of sticking them with a return.
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They are BSing you Ask to talk to the store manager or supervisor.If they won't help call VZW customer service. They have always helped me..
i had no idea this place wasn't a corporate store. they only sell verizon and have nothing but verizon signs and whatnot. i got real hot when i found that out.
I second the "only shop at a corporate store". Seriously, only suckers wander into the "authorized retailers". You can spot them by looking at the signs. It'll say really small under the Giant Verizon banner like "USA wireless or GO wireless or John Doe wireless, Authorized Retailer". I've never stepped foot in one except when I needed a charger in an emergency. They charged me like $30. Yeah, screw them. The corporate stores can handle all customer service needs, and the staff is always more knowledgeable and helpful.
Authorized Retailers aren't always good with customer service or phone problems. I'd only use a select few places for getting a phone besides Verizon (Amazon, Best Buy, etc). There is a place near me that has no signs except "Verizon" with "Authorized Retailer" underneath. People probably don't realize they aren't the same as Verizon corporate stores.
I would return the phone and get the DNA from a corporate store.
Stopped by my local store today, and surprise, they told me they couldn't sell me a DNA because it would be off contract and they would only have enough for the new people to buy if they had any at all.
DammitCubs said:
I have some stupid verizon stores in my area because none of them could give me an update and one lady didn't even know what it was.
WTF!!!
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I had the same issue.... Was it Verizon corporate you talked to?
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called my verizon store today and they said they had will have them tomorrow for sale, so I will just pick it up before work tomorrow. I honestly don't think they get shipment until evening the night before because I called earlier and she told me to call back in a few hours towards evening and then they will be sure if they will have them tomorrow. Called just now and they indeed said they will have them tomorrow.
---------- Post added at 02:46 AM ---------- Previous post was at 02:13 AM ----------
Called another corporate store, both confirmed stock for me and the second one also confirmed they had them in stock and will sell them tomorrow. So you guys shouldn't have trouble getting them at your local corporate store.
after a short conversation with veriszon customer service got things worked out.
the gs3 had to be returned to the store i bought it at and that store would not be getting the phone on the 21st. to save my number verizon did a equipment swap and put my number on a old phone. then told me to return the phone and buy it at a corporate store on the 21st. i still get to buy it at the discounted price and keep my number,
Zalatorisaurus said:
Stopped by my local store today, and surprise, they told me they couldn't sell me a DNA because it would be off contract and they would only have enough for the new people to buy if they had any at all.
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Their greed is appalling.
Who else picked up their Note II in a brick and mortar store? Did you get there before the store opened? Were a lot of people waiting for or discussing the phone?
I got to my local Verizon store a few minutes before it opened. There was already a guy waiting there, so I asked him if he was waiting for the same thing I was... and he was. We talked about the features for a bit and then got let into the store. I got the Titanium Grey model. The store manager did my transaction... when he went back to get the phone, he brought a small pile of cases and screen protectors for me to choose from. I told him I already had both... heh. The guy who was there before me shared emails with me and we tested S-Beam before we left the store. It was pretty cool. I'm surprised there weren't more people waiting for it, but I don't live in a huge town.
Link. said:
Who else picked up their Note II in a brick and mortar store? Did you get there before the store opened? Were a lot of people waiting for or discussing the phone?
I got to my local Verizon store a few minutes before it opened. There was already a guy waiting there, so I asked him if he was waiting for the same thing I was... and he was. We talked about the features for a bit and then got let into the store. I got the Titanium Grey model. The store manager did my transaction... when he went back to get the phone, he brought a small pile of cases and screen protectors for me to choose from. I told him I already had both... heh. The guy who was there before me shared emails with me and we tested S-Beam before we left the store. It was pretty cool. I'm surprised there weren't more people waiting for it, but I don't live in a huge town.
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i personally had a system glitch when i was using my fiancé's line to upgrade on her line then to switch to my phone to keep my unlimited data. but in the middle of it all the system glitched and i was able to buy the phone on a discounted price without renewing my contract and keep my unlimited data. will be waiting a few weeks to see if my unlimited data drops and if it does they will put in a request to return it the way it was. cause i personally did not sign a new 2 year contract nor was i asked to.
and i was at the store at 11 am there was a older gent in his mid 60's buying one. lol and i bought it in one of the biggest stores in tampa.
I went to a Verizon Store in a BJ's. Guy there was a total jerk. I must have been the first customer since I got there about 10min after the store opened and he was turning on the phones. I exchanged my DNA and got my Note. I was so pissed about the guys attitude. (sighs, tone of voice, throwing my DNA box on the counter) I forgot to ask for a white Note so I'm stuck with a Titanium and I'm not paying $35 to exchange it for a white one.
th0r615 said:
I went to a Verizon Store in a BJ's. Guy there was a total jerk. I must have been the first customer since I got there about 10min after the store opened and he was turning on the phones. I exchanged my DNA and got my Note. I was so pissed about the guys attitude. (sighs, tone of voice, throwing my DNA box on the counter) I forgot to ask for a white Note so I'm stuck with a Titanium and I'm not paying $35 to exchange it for a white one.
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verizon only allows 1 exchange.
Did you buy the DNA from the same store? If I get attitude, I just tell them to refund me and I'll go buy it online through a 3rd party vendor. That usually changes their attitude.
nrfitchett4 said:
verizon only allows 1 exchange.
Did you buy the DNA from the same store? If I get attitude, I just tell them to refund me and I'll go buy it online through a 3rd party vendor. That usually changes their attitude.
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Yeah I bought the Note and DNA at the Verizon Kiosk at BJ's Wholesale Club. The only other corporate store around here is in the "hip" outdoor mall that is PACKED this time of year.
So since I returned my DNA for this Note, I couldn't exchange it for a white one even if I wanted to?
th0r615 said:
Yeah I bought the Note and DNA at the Verizon Kiosk at BJ's Wholesale Club. The only other corporate store around here is in the "hip" outdoor mall that is PACKED this time of year.
So since I returned my DNA for this Note, I couldn't exchange it for a white one even if I wanted to?
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Probably not. They only allow 1 exchange by policy. Might be able to sweet talk them.
I arrived at my Verizon store at 11 and was able to get the white note 2. I was a little nervous on not being able to get it since the manager the day before told me they only had a total of 4 note 2s (2 grey, 2 white) and that around 70 people called into the store the past few days asking about the Note 2.
I bought my Note 2 outright so I can keep my unlimited data. Oh and there was also a Samsung rep in the store completely decked out in samsung gear with both a Note 2 and S3 in hand checking out the place and taking pictures on how the store was displaying Samsung products. He came up to me and gave me a nice Samsung Mobile pen. He talked about how I liked the Note 2 and I talked to him about his role with Samsung.
UTbone04 said:
I arrived at my Verizon store at 11 and was able to get the white note 2. I was a little nervous on not being able to get it since the manager the day before told me they only had a total of 4 note 2s (2 grey, 2 white) and that around 70 people called into the store the past few days asking about the Note 2.
I bought my Note 2 outright so I can keep my unlimited data. Oh and there was also a Samsung rep in the store completely decked out in samsung gear with both a Note 2 and S3 in hand checking out the place and taking pictures on how the store was displaying Samsung products. He came up to me and gave me a nice Samsung Mobile pen. He talked about how I liked the Note 2 and I talked to him about his role with Samsung.
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I would have told him that its great but its unfortunate Samsung couldn't stand its ground on the bootloader.
Mine was smooth. Went in. Fondled it and Decided to pay retail (keep unlim). I'm surprised the guy didn't try pushing me to upgrade since I'm eligible but I was straightforward on cost and knowledge so he'd have to get the next sucker, haha.
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Smooth transaction, no wait. We went up there to pre order on Tuesday and picked it up Thursday. Neither trip took more than 20-30 minutes, and part of that was just bs'n with the guy(gotta establish a hook up!). We were the only order as far as I know(it's a new location), and the guy said he had to take a peek at it before we got there..none of the people there had ever seen the phone before, and they couldn't believe how big it was! I believe most of them had iPhones too, so yeah I'm sure it did look huge to them! Haha. Our salesman had an iPhone, iPad and had just gotten an iPad mini, so let's just say he's no Android expert(or warranty expert for that matter), but very helpful nonetheless. So far I'm happy with the switch. Came from T-Mobile.
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Saw best buy mobile in a nearby mall had stock so I ordered it for in store pickup at 6:30 am. Went after work to get the phone. They were sold out of titanium and had one white left when I got there. I got the titanium. Pretty smooth transaction.
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I got mine at the VZW store at the mall last night. We had a great rep who took care of us and got done what we needed to as it was a bit of a song and dance porting my number and merging onto my fiancee's account. It took a good while, but he made the time pass quickly.
I'm liking the N2 so far. ^
I got mine at a store in Jacksonville. The sales rep was awesome because I had an issue with my pre-order, and she felt bad so she mine stashed away one for me so I could come get it after class. She said she wasn't really allowed to do that, but she started my order for me so that she had a reason to hold it. She said there were people waiting outside before they opened and sold about 5-6 within the 40 minutes since it opened. They didn't get many in, so I'm assuming I got one of the last ones. Overall a good experience.
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I walked into a corp store here in town (Champaign, IL) at 10:45 and was meet by a manager and representative right away. Manager took notice cause I was carrying a box with all the DNA stuff in it .. Asked why I was returning the phone and then asked the sales lady to help me out... Only thing that held me up was the fact that the lady couldn't find the transactions for my DNA case to refund me but eventually did.. I got the White Note 2 and am very happy with me purchase.. My local Verizon store has always been top notch as well.
Not able to buy it yet, but went and checked out the Verizon version in store to see what was different about it. Wife is sold on it too. Thought she'd be getting the iphone 5 so pretty happy she came to her senses. Didn't think she'd go for the note 2 though; been talking about the DNA or the GSIII to her.
Got there around the store opened. A little after 9. Only 2 people ahead of me. My own hassle was being able to keep my unlimited data, because I paid half up front and put the rest on the bill. They had to remove the unlimited then call CS to add it back. Also my cable was faulty, it wouldn't charge so had to go back and get a new one, but they didn't have a white ones left so just gave me a black one. Other than that pretty easy experience.
Bought a Sprint n2 a month ago because we now have sprint lte. But their coverage is not as good as Verizon. So selling the sprint and hour to recoop the 350 cancellation fee. Used upgrade to buy Verizon n2 at 10am on launch day. 5 sold right away. Bought at Verizon store. Went by best buy but to crowded and didn't see a display so they may not have had it yet. Verizon rep very nice and helpful. All went great. Love Verizon and note 2!
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omgitswes said:
Got there around the store opened. A little after 9. Only 2 people ahead of me. My own hassle was being able to keep my unlimited data, because I paid half up front and put the rest on the bill. They had to remove the unlimited then call CS to add it back. Also my cable was faulty, it wouldn't charge so had to go back and get a new one, but they didn't have a white ones left so just gave me a black one. Other than that pretty easy experience.
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You had to exchange the phone for a bad cable?? Or are you referring to the cable color? I got the Titanium Gray, but my charger and cable were white. Is that the norm?
I got such a stress headache worrying that I wouldn't be able to get one. My 14 day return period on the S3 ended on the 29th and the N2 was available on the 29th but I read here and there that some stores only had 2, some didn't have white, etc. If I couldn't get a white one, I was going to have to order it and use an old HTC Rhyme with a cracked screen in the meantime. So as I approached the store at 8:45 and saw cars, one after another turning into the parking lot. My heart was racing as I quickly found a parking spot. I wondered why people aren't getting out of their cars and lining up at the door when I realized there was a Starbucks right in the same shopping center. There was not one person in line for Verizon. I went in, exchanged my phone and was the only customer in the store. They said they had 20 of each color in stock. I celebrated my good fortune with a Starbucks Cappuccino.
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spiff72 said:
You had to exchange the phone for a bad cable?? Or are you referring to the cable color? I got the Titanium Gray, but my charger and cable were white. Is that the norm?
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Yea I got the grey but got a white charger and cable as well.
Sent from my Sexy Galaxy Note II