Non LTE Connectivitiy is a Network Hardware vs Phone Hardware Non Compatability Issue - G2 General

From S4Gru:
In markets where the NV vendor is different from the legacy equipment vendor, the circuit switch fallback systems may be incompatible with each other. Single radio devices (essentially non-svLTE) need eCSFB to fallback to 3G to accept a call. Going forward, eCSFB deployment status will factor into analysis on market launches, new markets will only be launched if the gap risk is low. They will also complete the builds quickly in impacted markets to mitigate impact as much as possible. I can upload the legal-approved talking points later as well.
http://s4gru.com/index.php?/topic/4886-lg-g2-users-thread/page-54
They have also opened a specific thread for owners to report their issues / experience for both the LG G2 and the Nexus 5
http://s4gru.com/index.php?/topic/5001-lg-g2nexus-5-lte-issues-thread/

Took a trip and noticed I was stuck on 3G and erratic serivice with my lg g2 in Tulsa this POS is going back, I can't believe they neutered the g2. Places were I was able to pick up 4g with my note2 around home I'm now getting 3G. The camera is slow /laggy in low light shots practically unusable.. Now you can't do voice and data while in a conversation is just a deal breaker, what a downgrade..

Should probably be noted that this is a Sprint issue and from everything I've read will require Sprint network hardware updates to be corrected. This is affecting my area (Minneapolis) and has left a bad taste in my mouth as I just returned to Sprint because LTE was supposedly up and running.

yutlin said:
Should probably be noted that this is a Sprint issue and from everything I've read will require Sprint network hardware updates to be corrected. This is affecting my area (Minneapolis) and has left a bad taste in my mouth as I just returned to Sprint because LTE was supposedly up and running.
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Ditto. I get no LTE here in between Minneapolis / St. Paul.
Have you seen the s4gru thread explaining ECSFB?

yutlin said:
Should probably be noted that this is a Sprint issue and from everything I've read will require Sprint network hardware updates to be corrected. This is affecting my area (Minneapolis) and has left a bad taste in my mouth as I just returned to Sprint because LTE was supposedly up and running.
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puch0021 said:
Ditto. I get no LTE here in between Minneapolis / St. Paul.
Have you seen the s4gru thread explaining ECSFB?
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I got LTE in Lakeville this morning. But, when I activated Friday I got nothing. Sprint says it is a tower thing, will be fixed tomorrow...blah blah. Apparently the strip had an article about a massive Sprint issue this weekend.

puch0021 said:
Ditto. I get no LTE here in between Minneapolis / St. Paul.
Have you seen the s4gru thread explaining ECSFB?
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I have read the s4gru thread and it was very informative. I'd really like to get my hands on some concrete info about when the eCSFB issue will be fixed in our area.
uniquenameevo said:
I got LTE in Lakeville this morning. But, when I activated Friday I got nothing. Sprint says it is a tower thing, will be fixed tomorrow...blah blah. Apparently the strip had an article about a massive Sprint issue this weekend.
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Looks like the Star Tribune article was regarding a fiber line that was cut on Saturday morning.

Related

Sprint signs 15 year agreement for LTE

Sprint signed a $20 billion 15 year agreement with Lightsquare to build and use a 4G LTE network.
It made me put a halt in buying the 3D, as I would rather have LTE than WiMax. If only for the better building penetration, I get no 4G at work with my Evo, but a friend gets almost full bars with LTE.
But I suppose it would be at least a year before the network launches with LTE phones anyway right?
Sent from my PC36100 using XDA App
Arbron said:
Sprint signed a $20 billion 15 year agreement with Lightsquare to build and use a 4G LTE network.
It made me put a halt in buying the 3D, as I would rather have LTE than WiMax. If only for the better building penetration, I get no 4G at work with my Evo, but a friend gets almost full bars with LTE.
But I suppose it would be at least a year before the network launches with LTE phones anyway right?
Sent from my PC36100 using XDA App
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Why? If you have an upgrade now use it. It will be some time before it will be operational and have phones for it.
Considering how "fast" wimax deployment was, you could get the 3D without much risk, IMO.
If they just signed the delivery expect it to be a while before the conversion even starts and the even longer before they start hitting anything but very large markets
Sent from my Nexus S 4G using Tapatalk
My city is always one of the first to get new networks. Austin, TX. We have Dell, IBM, Intel, Google, and AMD all with large offices here, I assume that's why.
But yeah I think I should be good waiting and getting the Evo 3D
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I knew wimax was a stupid move, no surprise.
Thank God, screw verizon
Sent from my Nexus S 4G using XDA Premium App
And they picked the LTE service that has huge problems with GPS interference, how awesome!!
Arbron said:
Sprint signed a $20 billion 15 year agreement with Lightsquare to build and use a 4G LTE network.
It made me put a halt in buying the 3D, as I would rather have LTE than WiMax. If only for the better building penetration, I get no 4G at work with my Evo, but a friend gets almost full bars with LTE.
But I suppose it would be at least a year before the network launches with LTE phones anyway right?
Sent from my PC36100 using XDA App
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You're speculating that it will have better building penetration, because we don't know what frequency band it will be initially launched on.
Right now, Sprint has access to the 2.5ghz band, where WiMax sits. If sprint uses it for an initial launch, building penetration won't be any better then with WiMax.
You all are speculating that Sprint will even use them for mobile data and not backhaul.
xHausx said:
You all are speculating that Sprint will even use them for mobile data and not backhaul.
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I'm pretty sure in the deal Sprint is providing the network. That's the main thing that's in it for Lightsquared.
I like Wimax. LTE will just be a bonus. Wimax does a great job as is.
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I too like Wimax, but I think LTE has greater long term potential. I am glad that Sprint is investing in LTE.
Arbron said:
Sprint signed a $20 billion 15 year agreement with Lightsquare to build and use a 4G LTE network.
It made me put a halt in buying the 3D, as I would rather have LTE than WiMax. If only for the better building penetration, I get no 4G at work with my Evo, but a friend gets almost full bars with LTE.
But I suppose it would be at least a year before the network launches with LTE phones anyway right?
Sent from my PC36100 using XDA App
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I dont have time right now to search for ya but jump into the Evo4G general forum and search clearwire and read up a lot there.
LTE is NOT better than WiMax and vice versa. Its all about the network and how the tech is deployed to us. You put LTE on the same towers as WiMax is right now and same freq, then you will end up with the exact same problems we all have right now with WiMax.
That news there is lil old too, and even more so Clear got the clear to increase the width of their channels from 5.5MHz to 20MHz from the FCC. They ran tests long ago at 20MHz and were hitting 80Mbps! Though yes speed is nothing if you can't connect to it. lol
its all about tower placement and freq and combination of the two.
Since your new, you should search around and read up on Sprints Project Leapfrog(Network Vision Upgrade) that is underway and will be better for Sprint and all of us.
Upgrade every year.. no worries. LTE wont hit the market in the next few months.. i dont expect to see it in the next 6 months. The E3D will do you just fine till a LTE phone is avail, and by then, your going to want to get the next best phone out anyways.
enjoy the phone or whatever phone you choose to go with.
Here is a good article about Wimax and LTE:
http://www.networkworld.com/news/2010/060710-tech-argument-lte-wimax.html
sgt. slaughter said:
That news there is lil old too, and even more so Clear got the clear to increase the width of their channels from 5.5MHz to 20MHz from the FCC. They ran tests long ago at 20MHz and were hitting 80Mbps! Though yes speed is nothing if you can't connect to it. lol
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Could you provide me the link of Clear getting the clear from FCC? Their June 9th proposal was scrapped, which means either means postpone for a later date, or nixed completely. I'm going to wait for official news with Sprint, Clearwire, and Cox, before I speak on the matter. Your post is the bigger news to me.
Edit: I've just taken a peek at the tentative agenda, and the actual june meeting, and it wasn't there. July 12th the next meeting.
xHausx said:
You all are speculating that Sprint will even use them for mobile data and not backhaul.
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Bwahahahahaha!! You right, but you're speculating that we're speculating that you're speculating that we're speculating on what Sprint's speculating!
It seems no one really knows what's going on ... That includes Sprint! Did I just speculate again?
Ahah, found something definitive. According to this article I just found it seems they are indeed planning to switch to LTE. So now I just wonder what the benefits of LTE over WiMAX are? Bit for bit WiMAX is more efficient so it's not that.
http://www.fiercewireless.com/story/fcc-consider-proposal-could-boost-clearwire-network-speeds/2011-05-23
popular nobody said:
Could you provide me the link of Clear getting the clear from FCC? Their June 9th proposal was scrapped, which means either means postpone for a later date, or nixed completely. I'm going to wait for official news with Sprint, Clearwire, and Cox, before I speak on the matter. Your post is the bigger news to me.
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Yeah, I found it completely odd that no blog or anyone else mentioned anything about the stuff after the date came and went with nothing big announced at all so I ended up emailing the FCC Press Secretary, Office of the Chairman Neil Derek Grace. He looked into the specific agenda item which i found odd to be on the pre-prelim agenda and then when the next prelim agenda for that meeting was released it was not on there at all and no notice of its removal b/c it wasn't the actual prelim agenda right before the mtg.
Here is what I wrote him:
According to the tentative agenda http://transition.fcc.gov/Daily_Releases/Daily_Business/2011/db0519/DOC-306766A1.pdf the June 9th meeting was supposed to go over the following:
"Wider Channel Bandwidths FNPRM: An FNPRM seeking comment on a proposal which may permit operators to use spectrum more efficiently by enabling the use of wider channel bandwidths for the provision of broadband services in the Broadband Radio Service (BRS) and the Educational Broadband Service (EBS)."
Is there a reason this was dropped from the agenda suddenly and when will this issue get addressed?
Best Regards,
Jase S.
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Here are the two quotes from Neil in regards to the issue.
"Hi Jase - this was voted on between the preminary notice and the meeting, which is why it wasn't on the final agenda. "
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"Hi Jase –
Yes, this is routine. If an item is voted on before the meeting, it’s removed from the agenda because it no longer needs to be considered. It was voted & adopted on 5/24 and released on 5/27. If you want to look at the docket for results – it’s item 11-81.
Thanks - Neil"
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Now I looked for that through the FCC site through their search but couldn't find it b/c the results were nothing near what I wanted it seemed. In the end I figured he was right as it took him a few days to get me an official answer on it. His first response was for me to hang while he looked into it.
Though if you find anything different to conflict with that let me know and ill be sure to shoot the guy back and see whats up.

Sprint LTE phones 2nd half '12....

kinda dissapointed in reading this as I would of really thought they would of released one in Juneish But now pushing that back means ill be holding onto my 3D a little longer i guess....
http://www.engadget.com/2011/12/06/sprint-lte-phones-to-arrive-in-the-second-half-of-2012/
Originally stated that their LTE rollout should be complete in a sense by end of 2013.....
But i guess they really are not starting the LTE rollout till mid 2012 supposedly so putting the phone out after is best....
I came here to post this.
Let the phone rumors begin
Quad core, amoled screen, 4.5" screen (I'm hoping it's only 4.3, or even 4", but I don't see phones getting any smaller, at least not for a sprint first LTE halo phone).
I'd bank on 'HTC EVO LTE' as the flasgship in July 2012
ajs421 said:
I'd bank on 'HTC EVO LTE' as the flasgship in July 2012
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That WOULD of been my guess BUT this guy talks of end qtr3 beg qtr4 as the release date for lte phones. that puts it in the time frame around September....
nice little piece of info.
like you, looks like i will be holding on to my phone for a little longer than i had expected. who knows, maybe i will just simply hold on to it. by then, there will probably be an ICS release for the 3D. the hardware is all there to do it.
EDIT** And I will plan on getting whatever phone my favorite dev’s are getting. lawlz
I wonder if HTC will provide the flagship phone for LTE too.
Lady_Evo said:
I wonder if HTC will provide the flagship phone for LTE too.
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more than likely they will. HTC has been on top of phones lately less your getting a Nexus device....
I'm flabbergasted that people assumed they would have LTE in a mere 6 months. 120 million covered in 2012 yes, but by January, March, June? The first tower ruining on the 800 mhz frequency that LTE will use just went up today. Just one tower. Lol. So with that news you can imagine how unrealistic it is to get an LTE network up an running that covers anywhere close to 120 million people. I don't think I will be buying an LTE right when it comes out, because I can already see based on where they have the best service, and where they are doing the network upgrades first is not based on logic eg: highest population, highest population density, because they are upgrading in very small markets. Despite being the 6th largest and densest city in the country we still have no Wimax.
Thankfully LTE and LTE advanced are backwards and forward compatible so we won't need new devices when that comes, but I'm guessing I won't have the network to use an LTE device on, where I live until mid 2013. If you live in a big market apparently you are screwed.
Sad Panda said:
I'm flabbergasted that people assumed they would have LTE in a mere 6 months. 120 million covered in 2012 yes, but by January, March, June? The first tower ruining on the 800 mhz frequency that LTE will use just went up today. Just one tower. Lol. So with that news you can imagine how unrealistic it is to get an LTE network up an running that covers anywhere close to 120 million people. I don't think I will be buying an LTE right when it comes out, because I can already see based on where they have the best service, and where they are doing the network upgrades first is not based on logic eg: highest population, highest population density, because they are upgrading in very small markets. Despite being the 6th largest and densest city in the country we still have no Wimax.
Thankfully LTE and LTE advanced are backwards and forward compatible so we won't need new devices when that comes, but I'm guessing I won't have the network to use an LTE device on, where I live until mid 2013. If you live in a big market apparently you are screwed.
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Sorry you might wanna go back and read up on the allocation and how they are doing it. LTE is first going on its 1900MHz. 800MHz spectrum isn't going to be allocated to LTE till after IDEN is completely shut down which wont be till after 2013.
And this is totally without the lightsquared rollout too.
If the iPhone 5 is an LTE device as expected, Sprint will suffer if their LTE network is not substantially built by the time the phone is released.
Jayavarman said:
If the iPhone 5 is an LTE device as expected, Sprint will suffer if their LTE network is not substantially built by the time the phone is released.
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no they wont.
sgt. slaughter said:
Sorry you might wanna go back and read up on the allocation and how they are doing it. LTE is first going on its 1900MHz. 800MHz spectrum isn't going to be allocated to LTE till after IDEN is completely shut down which wont be till after 2013.
And this is totally without the lightsquared rollout too.
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I only partially misspoke, as I made it sound like the 800mhz frequency would be used for LTE as the primary frequency. It's actually like what you said 1900mhz is the frequency that is primary, and 800mhz will be used to aid in building penetration, and also to increase coverage for both voice, 3g data, AND 4g data. The idea is that they are going to make their network topologies combined and seamless instead of the current rats nest that it is.
However I think you need to go read about it. They are going to be using 800mhz immediately, but it wont be utilized to its full potential until the iDEN PTT network traffic is moved to the CDMA PTT network. LTE will use 800 and 1900mhz in 2012 though before iDEN is shut down, just not to its full potential.
As for the lightsquared deal...don't hold your breath. It is still likely to not be approved by the government. They are worried it will interfere with other services, like GPS. Then we have clearwire who is trying to get LTE started. Sprint will only use clearwire for LTE if they get the funding, the fcc approval, the network rolled out to very specific markets to augment the network. So you just may see in january that this 4g rollout is going to end up just like wimax did.
http://www.dailyfinance.com/2011/12/06/sprints-first-lte-handsets-coming-in-second-half-o/
http://newsroom.sprint.com/article_display.cfm?article_id=2125
http://www.mobiledia.com/news/111367.html
Sad Panda said:
I only partially misspoke, as I made it sound like the 800mhz frequency would be used for LTE as the primary frequency. It's actually like what you said 1900mhz is the frequency that is primary, and 800mhz will be used to aid in building penetration, and also to increase coverage for both voice, 3g data, AND 4g data. The idea is that they are going to make their network topologies combined and seamless instead of the current rats nest that it is.
However I think you need to go read about it. They are going to be using 800mhz immediately, but it wont be utilized to its full potential until the iDEN PTT network traffic is moved to the CDMA PTT network. LTE will use 800 and 1900mhz in 2012 though before iDEN is shut down, just not to its full potential.
As for the lightsquared deal...don't hold your breath. It is still likely to not be approved by the government. They are worried it will interfere with other services, like GPS. Then we have clearwire who is trying to get LTE started. Sprint will only use clearwire for LTE if they get the funding, the fcc approval, the network rolled out to very specific markets to augment the network. So you just may see in january that this 4g rollout is going to end up just like wimax did.
http://www.dailyfinance.com/2011/12/06/sprints-first-lte-handsets-coming-in-second-half-o/
http://newsroom.sprint.com/article_display.cfm?article_id=2125
http://www.mobiledia.com/news/111367.html
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Trust me ive read prolly more than most on this. least the avg person on here. 800MHz will be used but not for LTE to start out with. no lte on 800MHz till 2013 and it will be lte advanced on there.
http://www.fiercewireless.com/story/sprint-will-deploy-lte-advanced-first-half-2013/2011-10-25
http://www.fiercewireless.com/story/sprint-launch-lte-1900-mhz-spectrum-mid-2012/2011-10-07
Sprint also just gave Clearwire money for their funding so all is okay there now in the meantime. http://venturebeat.com/2011/12/01/sprint-bails-out-clearwire-with-1-6b-deal/
As far as lightsquare is concerned they will get approval, no worries. the issue isn't their fault and is manufacturers not heeding the FCC advice long ago about the change coming. they now have partnered up with another company who is fixing the defective gps devices for people in need now also.
sgt. slaughter said:
Trust me ive read prolly more than most on this. least the avg person on here. 800MHz will be used but not for LTE to start out with. no lte on 800MHz till 2013 and it will be lte advanced on there.
http://www.fiercewireless.com/story/sprint-will-deploy-lte-advanced-first-half-2013/2011-10-25
http://www.fiercewireless.com/story/sprint-launch-lte-1900-mhz-spectrum-mid-2012/2011-10-07
Sprint also just gave Clearwire money for their funding so all is okay there now in the meantime. http://venturebeat.com/2011/12/01/sprint-bails-out-clearwire-with-1-6b-deal/
As far as lightsquare is concerned they will get approval, no worries. the issue isn't their fault and is manufacturers not heeding the FCC advice long ago about the change coming. they now have partnered up with another company who is fixing the defective gps devices for people in need now also.
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That's good, hope your optimism is right. Sprint desperately needs such a huge network upgrade, they will go down in flames if the roll out doesn't pan out...
Sad Panda said:
That's good, hope your optimism is right. Sprint desperately needs such a huge network upgrade, they will go down in flames if the roll out doesn't pan out...
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na if it doesn't go as planned they still have their edge as unlimited and cheapest provider out there. Now as you have said if verizon offered the same stuff sprint does at same prices i might jump there given the speed increase. One thing that puts me off is verizon is a little more controlling than sprint as you can see with their latest phone where the world one is unlocked while their verizon one is locked up tight....
price and locked up phones r only draw back with them imho...
sgt. slaughter said:
na if it doesn't go as planned they still have their edge as unlimited and cheapest provider out there. Now as you have said if verizon offered the same stuff sprint does at same prices i might jump there given the speed increase. One thing that puts me off is verizon is a little more controlling than sprint as you can see with their latest phone where the world one is unlocked while their verizon one is locked up tight....
price and locked up phones r only draw back with them imho...
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I can't comment on anything but there 3G and 4g, its the only market I know much about. While they may have a competitive edge network their 3G and 4g is definitely not. If it isn't fixed soon it won't make a difference what else they can offer because it wouldn't take much of a customer loss to sink their whole business. From what I read they have next to know capital of their own. The only reason this network upgrade is able to take place is because they were injected with investment capital. I think you would see a bankruptcy in some form, whether it be chapter 7, or 11, don't know.
In conclusion, I'm trying to say that sprint is bad enough off to go out of business. They already would have but venture capitalists have provided them with the funds to improve their service to keep customers, and create a competitive enough product to start attracting more customers that want service like Verizon but would appreciate the lower pricing.
Sad Panda said:
I can't comment on anything but there 3G and 4g, its the only market I know much about. While they may have a competitive edge network their 3G and 4g is definitely not. If it isn't fixed soon it won't make a difference what else they can offer because it wouldn't take much of a customer loss to sink their whole business. From what I read they have next to know capital of their own. The only reason this network upgrade is able to take place is because they were injected with investment capital. I think you would see a bankruptcy in some form, whether it be chapter 7, or 11, don't know.
In conclusion, I'm trying to say that sprint is bad enough off to go out of business. They already would have but venture capitalists have provided them with the funds to improve their service to keep customers, and create a competitive enough product to start attracting more customers that want service like Verizon but would appreciate the lower pricing.
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Not gonna see em go outa business. too big. they are on the track to right the ship $ wise and getting through the network rollout is a big part of it as it lets them eliminate a ton of towers they currently pay for. there are many more ways to get funds than from a venture capitalist and theyve done it int he past. if need be they will sell some more notes and do it again.
so here it is...LOL... thanks for the heads up... I willl delete that other thread...thanks
mutant13 said:
so here it is...LOL... thanks for the heads up... I willl delete that other thread...thanks
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Ha yeah no worries bud. Lol
Sent from my PG86100 using XDA App
sgt. slaughter said:
na if it doesn't go as planned they still have their edge as unlimited and cheapest provider out there. Now as you have said if verizon offered the same stuff sprint does at same prices i might jump there given the speed increase. One thing that puts me off is verizon is a little more controlling than sprint as you can see with their latest phone where the world one is unlocked while their verizon one is locked up tight....
price and locked up phones r only draw back with them imho...
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You are TOO optimistic. The unlimited data isnt an edge and neither is the fact that they're the cheapest. They've had both of those "edges" since VZW and AT&T went to tiered data and they both still take Sprint's customers. When are folks going to realize that for the most part people don't care about unlimited data or the cheapest network as much as they do about the BEST network? THAT is why Verizon is still kicking Sprint to sleep and still gaining customers every quarter while Sprint still loses every quarter.. only exception being pre-paid. I think VZW picked up something like 1.4 million customers just off the Iphone 4S. And if it's like that now even with them being tiered and more expensive, imagine what's going to happen when.. and yes I said when.. Sprint goes tiered.
You can be cheaper all you want, but if you don't have a better product it's not going to convince people to buy it. And I can guarantee you with these current data speeds they will post another post paid subscriber loss next quarter. What's really going to be ugly is when all of those folks that bought the first Evo reach the end of their 2 year agreement if the network is still in the shape that it's in now. Sprint better get on the ball, asap.

sprint to launch lte services soon

So I was ready an article that was released this morning http://blog.chron.com/techblog/2012/06/sprints-lte-network-launching-very-soon-in-houston/ and was curious... does this mean that our custom ROMS will not be LTE compatible for some time after this upgrade occurs.
"Sprint is already selling LTE-capable devices, such as the HTC EVO 4G LTE, but they can’t yet access the LTE network, even though it’s already active. Before that can happen, Sprint will push out a small upgrade to owners of those devices that will allow it to use the LTE network."
If that's so, it'll be up here for download on the same day, I'm sure.
It will still work with custom roms. I was on charmeleon Rom and LTE was working for me
Sent from my EVO LITE using XDA-Premium
Yeah, worst case someone will probably get a stock rooted version of it up the same day and the devs around here will integrate that code into their roms pretty quickly, at least a lot of the devs here seem to be really good about updates so far.
I'm sure the only thing that will update will be the PRL and maybe profile. I doubt there would be any software updates.
Robbzilla said:
If that's so, it'll be up here for download on the same day, I'm sure.
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Evo_Shift said:
Yeah, worst case someone will probably get a stock rooted version of it up the same day and the devs around here will integrate that code into their roms pretty quickly, at least a lot of the devs here seem to be really good about updates so far.
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Good to know... it would be a shame to have to wait any longer than we already have. At least the 3G speeds seem to be reasonable in the mean time.
What's the news on lte in Memphis? I know we are second round... But I think.I seen somewhere on s4gru that the process is happening fast in Memphis. That was like almost two weeks ago... Can anyone post some updated news on this please?
The LTEVO says hello!
the current software connects to LTE as it is. sprint has most of the LTE sites blocked.
I know the galaxy nexus shipped with LTE disabled in software but I've seen enough evo users showing LTE speed tests to know it's already enabled on the evo.
Sent from my EVO using Tapatalk 2
Kilokk said:
So I was ready an article that was released this morning http://blog.chron.com/techblog/2012/06/sprints-lte-network-launching-very-soon-in-houston/ and was curious... does this mean that our custom ROMS will not be LTE compatible for some time after this upgrade occurs.
"Sprint is already selling LTE-capable devices, such as the HTC EVO 4G LTE, but they can’t yet access the LTE network, even though it’s already active. Before that can happen, Sprint will push out a small upgrade to owners of those devices that will allow it to use the LTE network."
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This tool doesn't know what he's talking about.
Sprint just needs to change the tower ID and your phone will see it. Right now they have most all LTE towers with a testing flag so your phone doesn't see it.
A few have been slipping through the cracks without a testing flag which is why you see random speed test reports showing up.
jnadke said:
This tool doesn't know what he's talking about.
Sprint just needs to change the tower ID and your phone will see it. Right now they have most all LTE towers with a testing flag so your phone doesn't see it.
A few have been slipping through the cracks without a testing flag which is why you see random speed test reports showing up.
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There's more to it than that. True, our phone can pick up lte once they remove the flag, but there are still issues with it. The phones still hadn't passed sprint testing when they were released, but since all of the issues were related to lte, they decided to release it anyway, and push out an ota once lte goes live.
I honestly do not think it will be a ota as it will be more of a profile n prl update. A ota would require a lot of time for HTC and sprint to get one around. As the other guy said the dudes a tool.
Sent from my EVO using xda premium
he may be a tool, but an ota isn't as far fetched as you might things based on the internal testing docs.
It seems to be that Sprint has decided to proceed with distributing the EVO LTE before the LTE connectivity issues are solved. They probably will be correcting the issue via an OTA (Over-the-Air) Update. Notice that the EVO LTE timeline is marked in yellow, meaning "Risk with Mitigation." Could the mitigation employed be a future OTA?
If this is the case, this seems to be a smarter solution than to delay the shipment of the EVO LTE. After all, if the only issue with the device is maintaining a connection to LTE signals. And if that can be corrected with a software update, why not push them out now? 99% of their customers are not located within coverage of On-Air LTE sites at the moment. And Sprint is blocking access to LTE now at any rate, as we have reported. In fact, it may be the very reason why Sprint is blocking access to the LTE network.
I asked all of this speculation with the source, and he said he only knows what he sees in reports (which is all we know, too). And the last report he has seen says the LTE connectivity issue will be resolved with a software fix. But he is unsure how and when it will be implemented. But he is skeptical that the fix is already in the devices scheduled to be shipped next week based how he just learned that a fix was discovered the end of last week.
Click to expand...
Click to collapse
fachadick said:
he may be a tool, but an ota isn't as far fetched as you might things based on the internal testing docs.
Click to expand...
Click to collapse
BUT lets not twist words around like the guy was in the sketch blog....Req an OTA to be able to connect to LTE when it goes live and free is far from the truth or something that you can say is fact like he insinuated there...The fact that phones have already proven to be able to connect to LTE towers before they get blocked shows that this is not the case for certain...
Now will there be an OTA to address LTE issues? quite possibly so. BUT that doesn't mean that there will have to be an OTA to use LTE when it goes officially live either.....which is what that guy is spreading there...
sgt. slaughter said:
BUT lets not twist words around like the guy was in the sketch blog....Req an OTA to be able to connect to LTE when it goes live and free is far from the truth or something that you can say is fact like he insinuated there...The fact that phones have already proven to be able to connect to LTE towers before they get blocked shows that this is not the case for certain...
Now will there be an OTA to address LTE issues? quite possibly so. BUT that doesn't mean that there will have to be an OTA to use LTE when it goes officially live either.....which is what that guy is spreading there...
Click to expand...
Click to collapse
I suppose so - I don't know for sure that Sprint will be pushing out an ota like the article stated. I just think its very plausible, based on those testing docs. They've been working on the documented lte connectivity issues, and had a fix for them since what, early may? There haven't been any ota's yet, so that fix hasn't been rolled out yet. I don't know how that fix will get to our phones other than an ota update.
I just don't think it will be as simple as removing the testing flag from the towers. Had they not posted the lab reports, I might think otherwise, but I think we'll all be getting an ota in the near future.
I could connect the the lte towers and I'm on a custom rom
Sent from my EVO using Tapatalk 2
-Cupper- said:
I could connect the the lte towers and I'm on a custom rom
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Lots of people have been able to connect, even with stock (as I understand it) - but that doesn't necessarily mean that all of the issues have been resolved. Who knows whats going on behind the scenes. And yes, I'm jealous. I'm the second round though - I should be getting lte in the next 6-8 months (hopefully).
fachadick said:
Lots of people have been able to connect, even with stock (as I understand it) - but that doesn't necessarily mean that all of the issues have been resolved. Who knows whats going on behind the scenes. And yes, I'm jealous. I'm the second round though - I should be getting lte in the next 6-8 months (hopefully).
Click to expand...
Click to collapse
But that is not what article is saying...its saying OTA needed to connect to lte.....which we already know is NOT true....
No one is doubting an OTA to fox whatever lte issue is there....but in no way will the OTA be req to connect....we've already debunked that thought...
Sent from my EVO using xda premium
sgt. slaughter said:
But that is not what article is saying...its saying OTA needed to connect to lte.....which we already know is NOT true....
No one is doubting an OTA to fox whatever lte issue is there....but in no way will the OTA be req to connect....we've already debunked that thought...
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Dur, you're right. I was focusing on the word use instead of access, and then got cought up in the thread.
This may be totally off the wall, but could the OTA have anything to do with the embedded SIM in our device that is require to access LTE?
And fachadick, I'm not even on the list...Cleveland is the closest they come this year....ugh

VZW Support Question(s)

Can someone explain to me the customer service levels at Verizon? I've been dealing with 4G data connection problems since the beginning of June. I decide to finally create a support ticket on July 3rd and again on July 11th (the first ticket was marked completed).
Every time I contact support for an update, they proceed to go through the same basic troubleshooting steps even though I gave them my case number already. Then they go through the "We're sorry for your ...." script and politely tell me that the network team is looking into it and it will be 3 to 5 days.
So, where to I go from here? I've contacted 6 different CS reps because no one previously followed up with me. Who or what is higher up than the network team?
The short term solution today was activate my old Incredible....aarrgh! My frustration level is at it's peak. Do I have any other choices besides wait and cross my fingers?
BSquaredB2 said:
Can someone explain to me the customer service levels at Verizon? I've been dealing with 4G data connection problems since the beginning of June. I decide to finally create a support ticket on July 3rd and again on July 11th (the first ticket was marked completed).
Every time I contact support for an update, they proceed to go through the same basic troubleshooting steps even though I gave them my case number already. Then they go through the "We're sorry for your ...." script and politely tell me that the network team is looking into it and it will be 3 to 5 days.
So, where to I go from here? I've contacted 6 different CS reps because no one previously followed up with me. Who or what is higher up than the network team?
The short term solution today was activate my old Incredible....aarrgh! My frustration level is at it's peak. Do I have any other choices besides wait and cross my fingers?
Click to expand...
Click to collapse
Why can't you just use CDMA (3g) only on your Rezound? I have 4g turned off on my Rezound to save battery. Or are you having issues with both 3g and 4g?
kzoodroid said:
Why can't you just use CDMA (3g) only on your Rezound? I have 4g turned off on my Rezound to save battery. Or are you having issues with both 3g and 4g?
Click to expand...
Click to collapse
I can use 3g, but that isn't why I bought the Rezound. My specific issue with 4g is that it drops completely and randomly when using various apps that have GPS enabled (Facebook, G+, Foursquare, etc...). Shouldn't 4g drop to 3g or 1x if 4g isn't available? Since I'm waiting for Verizon anyway, I'll change it to see if it helps.
The messed up part is that the exact same thing is happening to my wife's Rezound too. We bought them together a few months ago and for the 1st month everything worked great! Verizon confirmed that we live in a 4g area so that isn't the problem.
it is the software radio on the phone. You probably live in a low signal level area. The phone is constantly trying to decide if it should be in 3g or 4g. You should root and try different radios. Calling CS is about useless in my opinion
Mine does the same exact thing, it's definitely frustrating. It used to switch to 3g just fine, but it doesn't anymore. How is it a software issue if it worked fine before? I didn't change anything, I even did a factory reset.
Set your phone to LTE, CDMA or LTE w/voice under phone settings
Type *#*#4636#*#* in your dialer to access this menu
Sent from my PG86100 using Tapatalk 2
My thunderbolt did this, my girlfriends rezound does it, and my rezound does it but not as often or I don't notice. I'm on viperRez s-on and 2.11 boot and I haven't noticed it however when my rezound was stock I noticed it.
I think it's an issue with Verizon. They sent me a new thunderbolt and sim card and I still had the same issue.
Sent from my ADR6425LVW using Tapatalk 2
BSquaredB2 said:
I can use 3g, but that isn't why I bought the Rezound. My specific issue with 4g is that it drops completely and randomly when using various apps that have GPS enabled (Facebook, G+, Foursquare, etc...). Shouldn't 4g drop to 3g or 1x if 4g isn't available? Since I'm waiting for Verizon anyway, I'll change it to see if it helps.
The messed up part is that the exact same thing is happening to my wife's Rezound too. We bought them together a few months ago and for the 1st month everything worked great! Verizon confirmed that we live in a 4g area so that isn't the problem.
Click to expand...
Click to collapse
Its supposed to go from 4g to 3g if there is no 4g signal. I have no use for 4g as I'm on wifi 90% of the time so I turned it off. Since both your phones do it I would say its a signal issue from the tower and not a phone issue. Verizon's LTE network has had some issues and all the bugs aren't worked out yet. Personally I would rather use the Rezound in CDMA only mode than the Incredible, its just an all around better phone.
This happens to me too (I'm completely stock) and it's really bothering me now. I went in to Verizon and they have me a new SIM last weekend but that didn't fix it. I know it's the phone cuz I'll be at work, home, wherever i know for a fact i have 4g. Doesn't drop to 3g, just cuts in and out. and it happens randomly (or so I thought ) but GPS activity does likely because I JUST did a hard reset after calling VZW yesterday and had no problems until I opened up Google maps.
I keep holding out for ICS hoping that'll fix it.
Side note: when I asked the rep about a release date, she said she couldn't find anything on the rezound!
Sent from my ADR6425LVW using xda app-developers app
Thanks for all the support and suggestions! For what it's worth, I'm completely stock and have done a factory reset twice. The thing that I haven't tried is to replace the SIM. I know that is a hit-or-miss solution, but at least I'll be able to cross that off my list when the CS rep calls back.....
The only other thing (I think) I can do is unlock/root/load an ICS ROM and hope that it fixes the 4g issue. I'm assuming a different radio is included with the ROM.
Thanks again...
I have a similar issue. My rezound is completely stock and worked fantastic when I first got it. I live in a high signal 4G area, and get 4-5 bars at all times. Since the beginning of June, my 4G just goes off randomly. Sometimes repeatedly to where its annoying and I put my phone back in my pocket. My phone has never switched from 4G to 3G, its just 4G 4-5 bars to nothing with 4-5 bars. I'd say if i'm using my phone, it happens 30+ times or more a day. Doesn't matter where in town I am. I've contacted verizon on several occasions (I know, a dead end road) and they told me there are no service interruptions in my area and they would call me back (of course, they didn't call me back). I consistently get 30-40Mbps on speedtest wherever I am. If i'm in the basement of my home in a certain spot, it drops to maybe 12-15Mbps.
Its been rather frustrating since I can barely use my phone when it acts up like this. Hoping the new OTA fixes the radios - then I'll probably dabble with CM9 (or 10 if its out by then). But until then, i'll just stay frustrated.
To answer you question, ask to speak with tier 2 support. These folk a lot more tech savvy than the average CS Rep.
hfdpop said:
To answer you question, ask to speak with tier 2 support. These folk a lot more tech savvy than the average CS Rep.
Click to expand...
Click to collapse
Thanks, but I'm currently speaking to tier 2. In the realm of support, I'm not doubting they have skills, but I'm curious as to where my problem goes next. The 5 tier 2 reps have gone through the basics each time I called. The key words are, " I called". I would assume that notes would be made so everyone was on the same page for support.
So they all have told me that they were waiting for the network guys to give them an update. I think that means I got put into a large queue and they will get to me when they get to me.
Sent from my ADR6425LVW using Tapatalk 2
Update: This morning my Tier 2 rep said that the network team updated the trouble ticket. They have tested all of the towers in my area and everything looks good (of course). They also have added my ticket to a parent ticket that is being sent to HTC, because this is a known problem with some Rezound phones. Being pessimistic, I really think smoke is being blown up my **** but what am I going to do?! Pointing fingers usually goes nowhere.....
Per my Rep., my options are to wait for an HTC software update or they will replace the phones with another "like new" Rezound. The like new part freaks me out after reading all the messed-up-phones-sent-back posts from our forums, but there might be a chance that a replacement fixes the problem. Should I wait it out or get the replacement?
Press 0 and it will direct you to talk with a person. Learned that trick a while ago and works almost everywhere.
sshaar said:
I have a similar issue. My rezound is completely stock and worked fantastic when I first got it. I live in a high signal 4G area, and get 4-5 bars at all times. Since the beginning of June, my 4G just goes off randomly. Sometimes repeatedly to where its annoying and I put my phone back in my pocket. My phone has never switched from 4G to 3G, its just 4G 4-5 bars to nothing with 4-5 bars. I'd say if i'm using my phone, it happens 30+ times or more a day. Doesn't matter where in town I am. I've contacted verizon on several occasions (I know, a dead end road) and they told me there are no service interruptions in my area and they would call me back (of course, they didn't call me back). I consistently get 30-40Mbps on speedtest wherever I am. If i'm in the basement of my home in a certain spot, it drops to maybe 12-15Mbps.
Its been rather frustrating since I can barely use my phone when it acts up like this. Hoping the new OTA fixes the radios - then I'll probably dabble with CM9 (or 10 if its out by then). But until then, i'll just stay frustrated.
Click to expand...
Click to collapse
they should really implement fastdormancy for 4G LTE because on 3G, theres a power state called CELL&URA_pch which doesn't use any data but it is able to keep a connection to the network.
I was also told there will be a software update to fix the 4G dropping issues and I was told that verizon is aware of the problem, and so is HTC. If its the same thing that was on the ICS leak, are the people running ICS leaks or roms based on these leaks having the same reception issues? I've been curious about this but rarely get on to post, i'm guilty of lurking.
sshaar said:
I was also told there will be a software update to fix the 4G dropping issues and I was told that verizon is aware of the problem, and so is HTC. If its the same thing that was on the ICS leak, are the people running ICS leaks or roms based on these leaks having the same reception issues? I've been curious about this but rarely get on to post, i'm guilty of lurking.
Click to expand...
Click to collapse
I just flashed a co-worker's phone today with the latest ICS RUU that leaked and his data dropping issues are gone completely, for what it's worth.
PhantomApollyon said:
I just flashed a co-worker's phone today with the latest ICS RUU that leaked and his data dropping issues are gone completely, for what it's worth.
Click to expand...
Click to collapse
Thats promising news at least :good:
BSquaredB2 said:
Thanks, but I'm currently speaking to tier 2. In the realm of support, I'm not doubting they have skills, but I'm curious as to where my problem goes next. The 5 tier 2 reps have gone through the basics each time I called. The key words are, " I called". I would assume that notes would be made so everyone was on the same page for support.
So they all have told me that they were waiting for the network guys to give them an update. I think that means I got put into a large queue and they will get to me when they get to me.
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
BSquaredB2 said:
Update: This morning my Tier 2 rep said that the network team updated the trouble ticket. They have tested all of the towers in my area and everything looks good (of course). They also have added my ticket to a parent ticket that is being sent to HTC, because this is a known problem with some Rezound phones. Being pessimistic, I really think smoke is being blown up my **** but what am I going to do?! Pointing fingers usually goes nowhere.....
Per my Rep., my options are to wait for an HTC software update or they will replace the phones with another "like new" Rezound. The like new part freaks me out after reading all the messed-up-phones-sent-back posts from our forums, but there might be a chance that a replacement fixes the problem. Should I wait it out or get the replacement?
Click to expand...
Click to collapse
Generally speaking this seems to very much be a software issue and unless it's truly a defective device I doubt getting a replacement would fix it. Here's what you do:
1. Flash the latest ICS RUU that leaked for the Rezound, NO you can't go back to the old firmware/software without a lot of work but it doesn't matter if you end up getting it replaced anways
2. Set up everything again and see how it goes
3. If you still have an issue, get the replacement
IF that doesn't fix the issue, your not unlocked, your not S-OFF, so your warranty still stands. It's not like your "NEW" device was doing very well anyways so I wouldn't let a replacement device bother you. I didn't read this whole thread but hopefully I'm not the first person to re-iterate this- "NEW" is just a matter of documentation and the fact that a product is new doesn't mean it's better or will work better than a refurbished device. I personally have had several refurbished devices over the years that worked just fine...much better then the new ones did.

Constant Dropped Calls, Help!

I've had my Evo LTE since launch, and have had call issues since the beginning. I came from the OG Evo, and knew Sprint had bad coverage in some areas around me; but this has been much much worse. I would say 4 out 5 calls drop immediately upon connection. I will have half or more signal when I call and as soon as it connects it drops off and I look and there are 0 bars. Oh, I'm also not in a town which has the updated network/LTE. I had done the HTC Unlock immediately, so I was nervous about trying to take my phone back. But thanks to this amazing guide, I can get it back to stock. Has anyone else had issues like this fixed by getting a new phone?
My main question is who do I take it back to? I have the BB Black Tie insurance, so I was thinking that would be easiest/quickest exchange. But I wasn't sure how they would react since there is nothing visibly wrong with the phone. And I'm sure as soon as I get in Best Buy it will work flawlessly .
are you in an area that is currently undergoing Network vision updates? In my area (Chicago suburbs), sprint acknowledged that the NV upgrades were causing problems.
I constantly get "no data connection" when I have 3 bars (not roaming) :/
have try doing a service reset? ##72786#
HTC EVO LTE
iamkoza said:
are you in an area that is currently undergoing Network vision updates? In my area (Chicago suburbs), sprint acknowledged that the NV upgrades were causing problems.
Click to expand...
Click to collapse
No, I'm in Oklahoma and we don't even have a date for the upgrades yet .
luisrod03 said:
have try doing a service reset? ##72786#
Click to expand...
Click to collapse
I have not. I'm assuming it's okay to do this running S-Off and custom Rom (CM10)?
I have also noticed terrible 3G speeds, much much worse than my OG Evo.
stewie63 said:
No, I'm in Oklahoma and we don't even have a date for the upgrades yet .
I have not. I'm assuming it's okay to do this running S-Off and custom Rom (CM10)?
I have also noticed terrible 3G speeds, much much worse than my OG Evo.
Click to expand...
Click to collapse
yeah its ok....the ##72786# it's going to reset your data and voice...as soon as you put the ##72786# on your phone is going to ask for the msl enter it then press menu and reset....your phone is going to reboot and run the hands-free activation...just let it run and test it out see if it works
HTC EVO LTE
What part of Oklahoma?
Sent from my EVO using xda app-developers app
Tulsa
I'm in north okc and have the exact same issue. I've been in numerous lengthy phone calls with sprint about this and I'm on my second phone to no avail. My girls phone is the same. This phone does not like the okc area whatsoever. I remember my 3d was the same. I am currently at the point of leaving sprint for this. I love this phone but its driving me crazy. And let's not get into peak hours data drop.... I'm so frustrated with sprint right now.
Sent from my EVO using Tapatalk 2
Well, I think I'm going to go back full stock tomorrow and run it by a Sprint repair store. Guys in IRC channel recommended I have them check my radios. I work with a guy who has a Samsung on Sprint and doesn't have great signal, but better than mine! I'm so torn right now, I know if i switched to Verizon I'd have great LTE signal all over town, but I wanted to support Sprint and see if they could fix their network. Now I'm regretting it but stuck in contract. But then again if I were to switch, there aren't really any phones I'm interested in on Verizon...
I love this phone but, I am.pissed and tired of repair stores, and sprint technical, and supervisors, and credits. They can see that most of my disconnects are device related and still won't switch me to another device or something. I really don't even want to switch. But, I totally believe its network being upgraded and this device is designed for something other than what's offered in my area.
Sent from my EVO using Tapatalk 2
lawnguy said:
I love this phone but, I am.pissed and tired of repair stores, and sprint technical, and supervisors, and credits. They can see that most of my disconnects are device related and still won't switch me to another device or something. I really don't even want to switch. But, I totally believe its network being upgraded and this device is designed for something other than what's offered in my area.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Send it in to htc and have them fix it. They warranty it for a year.
I had one that dropped calls but my second one is perfect.
Well, I'm going to try to get to the Sprint store later this afternoon. Will update here with result. If it's just their **** network, think they might let me out of contract if I ***** enough? If they do, then where do I go? I freaking love this phone, but if it can't make phone calls I can't keep it...
--Update--
I went to a Sprint store on Saturday to see what they said. As soon as I mentioned dropped calls and crappy speeds he started apologizing. Evidently they have begun the network update in Oklahoma, which means that a lot of towers are down or not at normal capacity. He said this has been going on most of the year and that the network should be back at normal capacity by the end of the year. He also said he had heard LTE by June-July of 2013, but was just a rumor. He reset my profile and PRL and said it might help. I'm going to stick it out as of now and hope they can produce a solid LTE network. I do really love Sprint and their fight for unlimited data, just hope they keep it up.
Dropped Calls
I, too, have had terrible luck with calls dropping with this phone. I was on the OG EVO and did not have these issues at all. From looking at this site s4gru.com I do not believe that my area (Indy) should be under any network updating as of yet. However, it also looks like Oklahoma should not be, either - so maybe they started early
In the end...my old EVO did not have issues up to the day I upgraded, and the new EVO has had issues since day 1. I do not believe this is a network issue, but more of a hardware/radio/phone design issue. I hoped the newest updates (including radio) would help, but I am still dropping calls way too often.

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