[Q] Kies Update Issue - Galaxy S III Q&A, Help & Troubleshooting

I have searched and cant find an answer ...
I have a completely stock , non rooted and sim free UK S3.
I got the terrible 4.3 update and suffered for a few weeks like the rest of us.
I then got the OTA MK6 25mb update which has thankfully given me back a phone I like.
However... I now have one small issue ....
If I connect my phone to Kies it says ...
Your current firmware version is not supported by kies for firmware update.
Current firmware version : PDA:MK6 / PHONE:MK6 / CSC:MK6 (BTU)
Why is this happening and what does it mean ?
Thanks

Prozmonkey said:
I have searched and cant find an answer ...
I have a completely stock , non rooted and sim free UK S3.
I got the terrible 4.3 update and suffered for a few weeks like the rest of us.
I then got the OTA MK6 25mb update which has thankfully given me back a phone I like.
However... I now have one small issue ....
If I connect my phone to Kies it says ...
Your current firmware version is not supported by kies for firmware update.
Current firmware version : PDA:MK6 / PHONE:MK6 / CSC:MK6 (BTU)
Why is this happening and what does it mean ?
Thanks
Click to expand...
Click to collapse
Everyone will have this at the moment the server Kies connects to doesn't currently recognise the firmware as its only an OTA update at this time

Ah ok. Thanks for clearing that up for me.
I was beginning to think something was wrong with the phone.

Related

[Q] How is it that I can't upgrade my firmware?

Hi everyone.
I'm from Denmark and new to all this android and smartphone stuff.
But as I'm interested in getting the most out of my new (expensive) nice phone, I want to know if there's an update available for my device.
The Kies program says there isn't, but after searching the web for a couple of minutes I find that there perhaps should be..(?)
Can anyone please help me and see if there should be an update for my phone?
PDA:KE2
PHONE:KDJ
CSC:KE2 (DBT)
Build Number: Gingerbread.XWKE2
Baseband:I9100XXKDJ
Thank you..
Holdt said:
Hi everyone.
I'm from Denmark and new to all this android and smartphone stuff.
But as I'm interested in getting the most out of my new (expensive) nice phone, I want to know if there's an update available for my device.
The Kies program says there isn't, but after searching the web for a couple of minutes I find that there perhaps should be..(?)
Can anyone please help me and see if there should be an update for my phone?
PDA:KE2
PHONE:KDJ
CSC:KE2 (DBT)
Build Number: Gingerbread.XWKE2
Baseband:I9100XXKDJ
Thank you..
Click to expand...
Click to collapse
same phone here, Kies tells me there is no update, too. Either DBT is one of the last to get an upgrade, Kies is just broken as always or all the upgrades suck and DBT is waiting until a good one comes along
d3l1 said:
same phone here, Kies tells me there is no update, too. Either DBT is one of the last to get an upgrade, Kies is just broken as always or all the upgrades suck and DBT is waiting until a good one comes along
Click to expand...
Click to collapse
Okay. I just got an answer from the Samsung helpdesk. The employee writes that an update will be available during the next two weeks.
Update
I was waiting for the update for some time now..r u sure we will get this soon
I have just updated my device today with the new firmware.
From: PDA:KE2 / PHONE:KDJ / CSC:KE2 (DBT)
To: PDA:KF3 / PHONE:KE7 / CSC:KF1 (DBT)
ya..me too updated..i guess gingerbread 2.3.4 for gs2 also has arrived..dont know when it will come in Kies. it seems gtalk video chat is enabled in that version
did you find anything that has improved since the update?
Custom Rom
Check this out guys: http://forum.xda-developers.com/showthread.php?t=1095274
Works like a charm. GL
d3l1 said:
did you find anything that has improved since the update?
Click to expand...
Click to collapse
Yup, Better battery life..

OTA or Odin

Hi, I picked up an sgs3 the other day. The firmware on it is XXLF2. I was just wondering what the experiences were with regards to OTA update? Is it recommended or would flashing the latest LG8 fw for UK via Odin be better?
Thanks for any advice.
One of the reasons why it might come in handy to restore a previous update could be due to the fact that the new update will not be optimized for our phone and waiting for the release of a more stable version, use Odin may serve us to go back. A very recent example is the first update to Android 4.0.3 on Galaxy S2 where there were several people who wanted to go back to Gingerbread ... Of course, another reason could be that we want to load a firmware later, but that in our country has not yet been made available ... see Notes Galaxy and the German ROM which runs the network.
But Odin is not only original Samsung firmware to load, but also allows you to load ROM cooked in order to have more personalized and optimized.
Odin's software runs on Windows PCs, and lets you do the above, but now we see how the program works.
devid801 said:
One of the reasons why it might come in handy to restore a previous update could be due to the fact that the new update will not be optimized for our phone and waiting for the release of a more stable version, use Odin may serve us to go back. A very recent example is the first update to Android 4.0.3 on Galaxy S2 where there were several people who wanted to go back to Gingerbread ... Of course, another reason could be that we want to load a firmware later, but that in our country has not yet been made available ... see Notes Galaxy and the German ROM which runs the network.
But Odin is not only original Samsung firmware to load, but also allows you to load ROM cooked in order to have more personalized and optimized.
Odin's software runs on Windows PCs, and lets you do the above, but now we see how the program works.
Click to expand...
Click to collapse
Nice1 thank you devid801. I've used Odin to flash ROMs on my sgs1 but the OTA update on sgs3 has me interested Suppose I could always flash via Odin the latest FW if OTA FW isn't the latest.
Thanks again mate.
we say that the telephone operators are slow to release updates, even compared to the parent, so if you do not want to wait using odin! read a guide before, and you always make a nandroid backup before making any operation. ..
devid801 said:
One of the reasons why it might come in handy to restore a previous update could be due to the fact that the new update will not be optimized for our phone and waiting for the release of a more stable version, use Odin may serve us to go back. A very recent example is the first update to Android 4.0.3 on Galaxy S2 where there were several people who wanted to go back to Gingerbread ... Of course, another reason could be that we want to load a firmware later, but that in our country has not yet been made available ... see Notes Galaxy and the German ROM which runs the network.
But Odin is not only original Samsung firmware to load, but also allows you to load ROM cooked in order to have more personalized and optimized.
Odin's software runs on Windows PCs, and lets you do the above, but now we see how the program works.
Click to expand...
Click to collapse
Odin is beeing used in official service and repair centers to flash samsung firmware
As always two paths for ease of use one via Samsung Kies or OTA .
OTA will probably fail on rooted phone .
Join XDA flash stock firmware as and when you want .
My view is if you want to stay with Samsung /official path then do so but its the attempts to mix and match that lead to trouble .
jje
JJEgan said:
As always two paths for ease of use one via Samsung Kies or OTA .
OTA will probably fail on rooted phone .
Join XDA flash stock firmware as and when you want .
My view is if you want to stay with Samsung /official path then do so but its the attempts to mix and match that lead to trouble .
jje
Click to expand...
Click to collapse
Thanks jje. I think i'll stay stock for now but see what update OTA offers me Saying that, XXLF2 fw does not seem bad so far.
Will look to find what the differences are between LF2 and LG8 fw.
Thanks for all the feedback.
coldhandz said:
Thanks jje. I think i'll stay stock for now but see what update OTA offers me Saying that, XXLF2 fw does not seem bad so far.
Will look to find what the differences are between LF2 and LG8 fw.
Thanks for all the feedback.
Click to expand...
Click to collapse
I have recently flashed my Orange GS3 to XXLF2. I'm not getting any OTA updates post flashing and i know there is an update that gives you the option to auto aujust brightness on the drop down. Is this normal after flashing? Or has something gone a bit wrong?
Holder123 said:
I have recently flashed my Orange GS3 to XXLF2. I'm not getting any OTA updates post flashing and i know there is an update that gives you the option to auto aujust brightness on the drop down. Is this normal after flashing? Or has something gone a bit wrong?
Click to expand...
Click to collapse
You no longer have Orange firmware .
You no longer have phone codes that match any upgrade .
Their is no upgrade for your phone model
Plus all the other usual answers .
Choice flash roms from XDA or return to Orange for an update .
jje

SGS III not suported...via Kies

Hi guys...
Well today I first time used Kies. It was just for curiosity as I do all things via Odin.
However, I encountered strange thing. My SGS II got upgrade (from 4.0.3 >4.0.4), which is strange as Software Update in the phone kept saying No Update. So I let it do the business and the plugged in my SGS III and surprise : NOT SUPPORTED via Kies.
Not a big deal, as I said using Odin, but it's strange , isn't, that newest device and not supported.
Anyone had similar "experience" ???
Attached pics from both devices.
Note : noticed that the SIM lock status code ( *#7465625#) doesn't work anymore on both phones. Is there something "hidden" in 4.0.4 fw?
Do you have a custom rom installed? Because I had kies installed from when I had my sgs 1 and plugged in my gs 3 and it worked no problems ,offered to update my firmware but I did it OTA with wifi.
The only time I have seen the problem that your having is when i had custom or roms from another country installed, Unless your kies installation is corrupted which I doubt because it is working for your sgs2.
I also updated my s3 with no problems via kies before I custom I applied custom Rom perhaps try reinstalling kies/check for updates
Sent from my GT-I9300 using Tapatalk 2
ralliart3 said:
Do you have a custom rom installed? Because I had kies installed from when I had my sgs 1 and plugged in my gs 3 and it worked no problems ,offered to update my firmware but I did it OTA with wifi.
The only time I have seen the problem that your having is when i had custom or roms from another country installed, Unless your kies installation is corrupted which I doubt because it is working for your sgs2.
Click to expand...
Click to collapse
Hi, no custom ROM installed. I got my S III from Vodafone. What I did straight out of box was flashing generic (not branded) ROM via Odin. Phone is OK, with great battery life, however I noticed another thing - it's working on G rather than H+ (I have full coverage)...
zaware said:
I also updated my s3 with no problems via kies before I custom I applied custom Rom perhaps try reinstalling kies/check for updates
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Kies is up to date. when run it it came up with New version notification so I updated it prior to upgrading phones.
aspot72 said:
Hi, no custom ROM installed. I got my S III from Vodafone. What I did straight out of box was flashing generic (not branded) ROM via Odin. Phone is OK, with great battery life, however I noticed another thing - it's working on G rather than H+ (I have full coverage)...
And another thing, with S II... After updating with Kies its serial number is all 0's...
Click to expand...
Click to collapse
May be flashing the rebranded version is causing this. There has to be some mis-match happening. Kies simply wouldn't say that simply.
By serial number, you mean IMEI???
123shree said:
May be flashing the rebranded version is causing this. There has to be some mis-match happening. Kies simply wouldn't say that simply.
By serial number, you mean IMEI???
Click to expand...
Click to collapse
Hi, no IMEI is ok thanks God :angel: , but serial number is changed. It's in the About phone - Status - and scroll down. It's second last option...
Kies and Mountain Lion
I purchased a new galaxy S3 yesterday, 4 August to compare this device against my iPhone 4s.
I downloaded the latest version of Kies from Samsung's site and attempted to install it on my iMac running the Mountain Lion OS.
It would not load and came up with a message that Kies for MAC only supports up to OS 10.7
I have Googled the problem and it seems to be a common problem on ML 10.8
Hopefully Samsung come up with an update a.s.a.p
Any suggestions?
can't backup gs3 with Kies, it stucks when the backup starts. any suggestions?
I tried to update kies, it happens with stock rom too.
ralliart3 said:
Do you have a custom rom installed? Because I had kies installed from when I had my sgs 1 and plugged in my gs 3 and it worked no problems ,offered to update my firmware but I did it OTA with wifi.
The only time I have seen the problem that your having is when i had custom or roms from another country installed, Unless your kies installation is corrupted which I doubt because it is working for your sgs2.
Click to expand...
Click to collapse
Man, you was right . The problem was that I had ROM for different country (NEE). Now flashed latest ROM with correct country code (BTU) and all OK. Kies recognized the phone and confirmed it has the latest official ROM available.Right now doing Restore to see if Kies can be usefull in the future
oookram said:
can't backup gs3 with Kies, it stucks when the backup starts. any suggestions?
I tried to update kies, it happens with stock rom too.
Click to expand...
Click to collapse
Its not stuck , depends on the size of your stuff it may look as "frozen" but need few minutes... My back up is about 9.8 GB and it took 5-7 minutes to start back up process. Same for restore...
basilrsa said:
I purchased a new galaxy S3 yesterday, 4 August to compare this device against my iPhone 4s.
I downloaded the latest version of Kies from Samsung's site and attempted to install it on my iMac running the Mountain Lion OS.
It would not load and came up with a message that Kies for MAC only supports up to OS 10.7
I have Googled the problem and it seems to be a common problem on ML 10.8
Hopefully Samsung come up with an update a.s.a.p
Any suggestions?
Click to expand...
Click to collapse
You answered your own question
Kies supports MAC til 10.7 and Lion is 10.8... So only thing you need is patience till Samsung release update which is compatible with Mac ML.
But why you need Kies??? Just used it first time today, but not impressed. Did back up, but Restore "missed" apps, however the rest is ok (pics, music etc).
If you wanna flash different/custom ROM use Odin...

[Q] Firmware Upgrade 4.3

Hi guys, hope all of you are fine doing well. I am using Galaxy S III International Version I-9300 came from UK upgraded to Android 4.3. Today when I connected my phone to KIES, following message appeared
Firmware Upgrade available for your phone:
Current firmware version : PDA:MK6 / PHONE:MK1 / CSC:MK4 (VOD)
Latest firmware version : PDA:NA5 / PHONE:NB1 / CSC:NB1 (VOD)
I've searched on internet, but the latest firmware version as per KIES is also 4.3. do I need to perform this Upgrade or not ? ? ?
NA5 is just a newer build firmware of android 4.3 than MK6... so if you just want your phone updated only then go ahead with it... if you are happy if the current version then I would say stay with it..
But if you feel some lag in your current build then just go ahead with it.. it may improve your user experience a bit as newer build is considered to be with few fixes obviously...
Sent from my GT-I9300
Another query, on OTA phone is showing no update but kies is showing update
Sent from my GT-I9300 using Tapatalk
kashifmehmood said:
Another query, on OTA phone is showing no update but kies is showing update
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Hi, newbie to the forums but I have the same issue with my wifes S3. The only difference is that the OTA says there is an upgrade, but this fails and says to use Kies.
When using Kies to upgrade it seems to go ok, the device firmware is downloaded/passed to the S3.... But when the S3 reboots and I connect it back to Kies it says the upgrade still needs to happen??
Anyone else getting this problem?

What am i doing Wrong?

Hello guys, i Recently bought an at&t Alpha G850A used phone in Pakistand. Everything is perfect except its not updating when i go to about device section BUILD NUMBER is KTU84P.G850AUCU1ANH8 Whereas at&t has released an update for this phone which is BUILD NUMBER G850AUCU1ANL1. When i try to update it searches for the update for some time and then says update interrupted there is no new update for your device try again in 24 hours.
Q1) Is it because i am using it on MOBILINK NETWORK (Its a local network in pakistan) ? do i have to be on at&t sim to update?
Q2) Is there anyway i can update it manually?
*note i have already tried updating after factory reset.
Any help will be appreciated.
dork997 said:
Hello guys, i Recently bought an at&t Alpha G850A used phone in Pakistand. Everything is perfect except its not updating when i go to about device section BUILD NUMBER is KTU84P.G850AUCU1ANH8 Whereas at&t has released an update for this phone which is BUILD NUMBER G850AUCU1ANL1. When i try to update it searches for the update for some time and then says update interrupted there is no new update for your device try again in 24 hours.
Q1) Is it because i am using it on MOBILINK NETWORK (Its a local network in pakistan) ? do i have to be on at&t sim to update?
Q2) Is there anyway i can update it manually?
*note i have already tried updating after factory reset.
Any help will be appreciated.
Click to expand...
Click to collapse
Try to update it via Kies or download it from http://sammobile.com and flash it via ODIN. Are you connected to any wi-fi network when you try to download the firmware or just cellular data?
aresbv2000 said:
Try to update it via Kies or download it from http://sammobile.com and flash it via ODIN. Are you connected to any wi-fi network when you try to download the firmware or just cellular data?
Click to expand...
Click to collapse
I have tried Kies it says this is the latest software available whereas i know it is not.
2) I have tried both, wifi and cellular.
There are no firmwares for ALPHA SM-G850A on sam mobile........at&t variant has TERRIBLE support and no root yet. There was a guy who posted a possible root exploit here but nobody bothered so my guess is this device will soon be joining the list of those phones who were never rooted.
dork997 said:
I have tried Kies it says this is the latest software available whereas i know it is not.
2) I have tried both, wifi and cellular.
There are no firmwares for ALPHA SM-G850A on sam mobile........at&t variant has TERRIBLE support and no root yet. There was a guy who posted a possible root exploit here but nobody bothered so my guess is this device will soon be joining the list of those phones who were never rooted.
Click to expand...
Click to collapse
Just a ideea....why don`t u flash the phone with SM-G850F firmware?
is it safe to do so? woudnt it brick the phone as the processors are different
Do not flash 850F firmware on 850A, there is too much diference between hardware in those phones. You will brick your phone!
Your phone is similar to :
SM-G850W for Canada
SM-G8508S for East & Southeast Asia
So maybe you can try to find can you flash software for those models...
Can anyone please confirm if i can flash the firmwares of SM-G850W for Canada or SM-G8508S on SM-G850A ?
dork997 said:
Can anyone please confirm if i can flash the firmwares of SM-G850W for Canada or SM-G8508S on SM-G850A ?
Click to expand...
Click to collapse
did you tried flash with thath models? i cant update the same model
Can someone help us. We need a root and some roms

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