Good morning guys (i am writing from Sydney so for someone good afternoon),
i bought a second hand phone on gumtree due by the end of my other phone and i am having some issues.
I bought a Samsung Galaxy SII I9100 seems to be brand new even still the plastic cover on the screen, by the way i flashed the phone with the NeatRom
The phone is working 100% fine the only thing that i can't do is calling someone
I have signal on the network and i can even go online using my phone, no wifi, but sadly i cannot make outgoing calls.
I tried loading other ROMS but same problem and i found the NeatRom the more reliable and fast for my experience so i decided to go back in to this.
Now guys i need your help, i could buy a new phone and throw this one away but I like challenge and i would like to get the problem fix.
I notice that many users have the same issue and they reckon could be some application loaded into the phone.
Any idea or suggestion?
I was thinking to load back the Rom stock version?
What do you think?
Could be that the phone has been stolen and locked by the provider (VODAFONEAU) ? in this case what i should do?change provider?change IMEI?
I checked the IMEI on the back and is the same that you get if you query the phone with *#06#
I attached few screenshot taken with the phone to better show the issue, if you notice in the last one i tried to call and i get back a message from the system "we currenlty accept only US number". so wierd...
Thanks in advance to all for the attention paid to help me.
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1) You absolutely cannot change IMEI. Any further discussion of this will see your thread locked (it's illegal).
2) First thing you need to do is contact your carrier in the first instance & ask if it has indeed been IMEI locked (all carriers can see this in Australia, once it's locked on one network, it's locked on everyone's). If you have no joy there, then you contact Vodafone & ask the same question (I'd be very surprised if you carrier doesn't answer this one way or another though.
If it is IMEI barred, you won't be getting it unbarred. These things don't normally happen.
3) It may only be network locked by Vodafone rather than IMEI locked. Again, Vodafone will be able to confirm if this is the case/not.
Anything else troubleshooting-wise is a waste of time until you do the above; if it's IMEI barred you put one down to experience & chuck it away, if it's network locked Vodafone will possibly give you an unlock code for free.
Edit - Also, delete the screenshot which shows your IMEI. Last thing you need if it is just a simple case of a network lock that you can get fixed is for someone to see your IMEI & decide to use it for nefarious purposes (easily done). If this happens, your IMEI absolutely will end up barred & the phone useless.
Good explanation above, ask the one who.sold ypu this phone, he might have sold you a barred phone and claimed from insurance.
Hope it is not the case, but do check
Best of luck
Sent from my GT-I9100 using xda premium
Related
Anyone got one on orange or tmobile ? If so is it locked?
Normaly when a new phone comes out at first they not locked but seeing as its just orange and tmobile....
Got it on T-Mobile last Friday - it's locked.
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Cheers dude, did u try the sg3 unlock on it?
juDGEY2k10 said:
Cheers dude, did u try the sg3 unlock on it?
Click to expand...
Click to collapse
No not tried as I have no need to unlock it just yet. Not sure whether to keep it or sell it just yet...it's on sale on AVF at the mo.
How much u selling it for?
I got one on release day, Locked to T-Mobile, Managed to get an unlock code for it from mobileunlocked.co.uk saying that it was a Galaxy S3 on the registration form and its working fine with my Three SIM.
omg, 7 open apps. My i9300 can't even run 3 apps
nutterlh said:
I got one on release day, Locked to T-Mobile, Managed to get an unlock code for it from mobileunlocked.co.uk saying that it was a Galaxy S3 on the registration form and its working fine with my Three SIM.
Click to expand...
Click to collapse
Thank you very much! Still waiting for my I9305 to be shipped, and it's probably going to be locked too. Going to travel in March 2013, so I'm glad to hear it can be unlocked already.
Had to cut my Three SIM down to micro sim size but thats no big deal when the outcome is such a good phone.
Where did you get the phone from in the UK?
also what speeds are you getting with 4G in the UK?
I got the phone from T-Mobile shop in manchester. The EE 4G service hasn't been rolled out nationwide yet so currently still just on 3G until the end of the month.
Will be great to see what the UK can get
juDGEY2k10 said:
How much u selling it for?
Click to expand...
Click to collapse
£460 with Special Delivery
I just hope the speed increase will be worth the price increase
Thats to much for me mate can get a brand new one for £450
juDGEY2k10 said:
Thats to much for me mate can get a brand new one for £450
Click to expand...
Click to collapse
Fair enough just noticed the PAYG price they have. I have 2 more days to return it if I decide not to keep it.
juDGEY2k10 said:
Thats to much for me mate can get a brand new one for £450
Click to expand...
Click to collapse
Where at? If so I might upgrade and sell my S3
Problem now is can I use this on o2/giffgaff? (4G I mean)
orange pay as u go, its locked but can be unlocked if u pay for code, or wait till someone makes a hack here
juDGEY2k10 said:
orange pay as u go, its locked but can be unlocked if u pay for code, or wait till someone makes a hack here
Click to expand...
Click to collapse
If I get it unlocked will I get 4G on o2?
hmm not sure whether to buy the orange 4g s3 and try and unlock it or wait until the soon to be released google nexus.
anybody bought one from orange and managed to unlock it?
Hello,
I need some help guys, so i'm looking into purchasing a LG V10 & I asked the seller to send me the imei just to make sure it's not blacklisted with t-mobile. The phone is clean, only problem I had was, beside the model number it says DEMO on the box. The seller said he won it through LG. Can a demo phone be unlocked & used as a normal phone or does it need to be rooted?
Thanks
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Call T-Mobile directly and ask.
Sent From My LG V10
I did & they weren't sure lol. Going to go to the store tomorrow and find out. Just wanted to check if someone else on here knew.
Demos don't carry warranty, and legally cannot be sold words from my business Rep.
Thanks for the info, does it still work as a regular phone or will it have to be rooted?
My business Rep says itll be fine,but can't be traded in/upgraded through tmo or warranty exchange.
Is the phone unused as a demo model? I sometimes see demo devices advertised for sale, and the ones that were on display in stores are always shown to have some severe screen burn-in from displaying the same graphics for so long. The also say that the demo mode needs to be deactivated, but I'm not sure how that's done.
farufas said:
Hello,
I need some help guys, so i'm looking into purchasing a LG V10 & I asked the seller to send me the imei just to make sure it's not blacklisted with t-mobile. The phone is clean, only problem I had was, beside the model number it says DEMO on the box. The seller said he won it through LG. Can a demo phone be unlocked & used as a normal phone or does it need to be rooted?
Thanks
Click to expand...
Click to collapse
Imho it's a risk. My G4 also came up clean on swappa as DEMOUNIT. 4 months plus using it as normal, no issues. YMMV
Thanks, i have verified it with tmobile and they advised a week ago these units were won in a competition and one rep won it as well. So he advised all were demo units. Only issue in having now is to make sure it will unlock. Tmobile has the device unlock app now
farufas said:
I did & they weren't sure lol. Going to go to the store tomorrow and find out. Just wanted to check if someone else on here knew.
Click to expand...
Click to collapse
I have a demo one and it it was unlocked already I unlocked boot loader myself and rooted it but it's fully functioning in metro pcs right now
I have a close friend that works for T-Mobile. He won an Experia Z3 at a Christmas party last year that was a demo same as that V10. As others have said, the phone will not be warrantied in any way but will function exactly as any other V10. You'll be able to unlock and root just like any retail model.
tanked89 said:
I have a demo one and it it was unlocked already I unlocked boot loader myself and rooted it but it's fully functioning in metro pcs right now
Click to expand...
Click to collapse
Thanks for the info. How did you unlock it?
Thanks everyone, i bought the phone. Now just waiting for the unlock code
farufas said:
Thanks everyone, i bought the phone. Now just waiting for the unlock code
Click to expand...
Click to collapse
With how to unlock boot loader unlock
SIM Unlocking
Does anyone have any advice to SIM unlock this phone? T-Mobile tells me it isn't a T-Mobile device...
Huh
So, what's the experience with the demo v10 been? I just bought one.....looks and seems brand new "won in a sales contest".
loganfarrell said:
Does anyone have any advice to SIM unlock this phone? T-Mobile tells me it isn't a T-Mobile device...
Click to expand...
Click to collapse
DId you get any help on this @loganfarrell?
nikhilatbits said:
DId you get any help on this @loganfarrell?
Click to expand...
Click to collapse
Nope. What I have learned is that it is not treated as a T-Mobile phone and can't be unlocked. It isn't intended for commercial use but is fully functional as long as you have T-Mobile or a sister carrier.
I know that the bootloader on this phone is locked (although there seems to be a workaround in development). Does anyone know whether the T-Mo version of the G5 is locked to the T-Mo network?
I believe it's normal practice for T-Mobile to unlock the phone once it's been paid for. My back up grand prime even has a app for this.
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Sent from my SM-G530T using Tapatalk
Be careful, though. It sounds like T-Mobile has quite a few requirements for unlocking, with which a lot of people are displeased. I'm on AT&T and considered buying the T-Mobile version in full and requesting an unlock code, but it sounds like they won't give you a code unless you have an active T-Mobile account/phone plan and have used the phone on the account for several days (claims range from a couple to 40 days). T-Mobile CLAIMS it's because they have to register the imei of the phone on their system before they can unlock it. I think it's a load of crap, because with AT&T, all you have to do is pay in full and send them the imei number. I don't see why T-Mobile should be different, but it seems to be.
itiskonrad said:
Be careful, though. It sounds like T-Mobile has quite a few requirements for unlocking, with which a lot of people are displeased. I'm on AT&T and considered buying the T-Mobile version in full and requesting an unlock code, but it sounds like they won't give you a code unless you have an active T-Mobile account/phone plan and have used the phone on the account for several days (claims range from a couple to 40 days). T-Mobile CLAIMS it's because they have to register the imei of the phone on their system before they can unlock it. I think it's a load of crap, because with AT&T, all you have to do is pay in full and send them the imei number. I don't see why T-Mobile should be different, but it seems to be.
Click to expand...
Click to collapse
Maybe I'd just be better off waiting and paying the same price for an unlocked phone through B&H?
Underwater Mike said:
Maybe I'd just be better off waiting and paying the same price for an unlocked phone through B&H?
Click to expand...
Click to collapse
I think that's what I'm probably going to do. Just fingers crossed its bootloader will be as easy to unlock as T-Mobile's! I don't really need an unlocked bootloader, but I definitely need root. And with Marshmallow requiring an unlocked bootloader just for root, this is now non-negotiable for me.
http://phandroid.com/2016/04/01/loo...ader-custom-rom-development-likely-to-follow/
Sent from my LG-H901 using Tapatalk
claro message pop out on my screen "te informamos que este smartphone se encuentra"
can somebody help me solve this problem ?
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This is the English translated version of the message (using google translate):
"We inform you that this Smartphone is disabled due to delay in the payment of the fees. Claro invites you to pay immediately so you can enjoy the Smartphone"
The problem is the phone was disabled due to non payment. Unfortunately no one can help you here, forum rules prohibit this. As an example the link below was the response from a moderator over a person how to unlock a financed phone (with a balance owed).
https://forum.xda-developers.com/showpost.php?p=77825724&postcount=6
If this is your phone then you must pay your phone bill to get the phone re-enabled..
If you bought the phone and it was like this then you must contact the place of purchase to get a working replacement or your money back.
If the phone was purchased from a person who still owes money then have them bring the bill current or return the phone to them and get your money back.
scottusa2008 said:
This is the English translated version of the message (using google translate):
"We inform you that this Smartphone is disabled due to delay in the payment of the fees. Claro invites you to pay immediately so you can enjoy the Smartphone"
The problem is the phone was disabled due to non payment. Unfortunately no one can help you here, forum rules prohibit this. As an example the link below was the response from a moderator over a person how to unlock a financed phone (with a balance owed).
https://forum.xda-developers.com/showpost.php?p=77825724&postcount=6
If this is your phone then you must pay your phone bill to get the phone re-enabled..
If you bought the phone and it was like this then you must contact the place of purchase to get a working replacement or your money back.
If the phone was purchased from a person who still owes money then have them bring the bill current or return the phone to them and get your money back.
Click to expand...
Click to collapse
this device was bought from colombia but actually used in israel
so this message has no purpose
The person you bought it from apparently hasn't paid off the phone. That is the purpose of the message
Sent from my SM-G965U using Tapatalk
tdevaughn said:
The person you bought it from apparently hasn't paid off the phone. That is the purpose of the message
Sent from my SM-G965U using Tapatalk
Click to expand...
Click to collapse
bought from a store
brand new
Contact the store where you purchased the phone. Sounds like the phone is black listed
Sent from my SM-G965U using Tapatalk
ben.anter said:
this device was bought from colombia but actually used in israel
so this message has no purpose
Click to expand...
Click to collapse
This is incorrect. New phone or not, store bought or not and where you purchased/use it at doesn't matter. The device is disabled by the carrier, the message tells you why it is and what needs to be done to resolve it. In order for the device to be re-enabled the past due amount must be resolved.
Based on what you said you will have to have the store you purchased it from replace the device with one that is working. If they can not then get your money back from them if possible.
Even if what you say is true XDA forums doesn't allow this kind of discussion. We don't make the rules, we agreed to follow them when we registered for the forum.
Hi peeps,
I'm from Holland and i bought myself a Samsung s8 active global gsm unlocked from a seller in the usa via ebay. However the phone is branded with at&t firmware and somehow it isn't possible for the phone to find a network here in Holland. When i search manually for a network, it finds the networks which are operating here, but when i try to register onto the network it says that it's impossible to register...
I hope someone can help me with this!
Greetings from Holland
Martin
i search your device and it say it only has 3 variants AT&T
T-Mobile
Sprint
also openline is the right keyword not "Debranding"
in my country openline usually cost $20 US dollar but i guess you can do it yourself by following guides from the internet ?
ineedroot69 said:
i search your device and it say it only has 3 variants AT&T
T-Mobile
Sprint
also openline is the right keyword not "Debranding"
Click to expand...
Click to collapse
Well ok... thanks for your reply. Like i said, I'm from Holland, so pls excuse me for not knowing the correct terms. I searched the internet and found some pages in Dutch where i found the term branded phone and debranding, so i figured that is a universal term for it...
I happen to have a T-mobile subscription here in Holland. So it should be possible to use the phone with T-mobile firmware if there isn't a "unbranded" firmware version.
this guy has the same issue with you https://forums.att.com/t5/Samsung/Unlock-instructions-for-Galaxy-S8-Active/td-p/5850469
also this website is worth checking
https://www.att.com/deviceunlock/
Thanks for your answer. However, the top url doesn't work and i allready tried the bottom one... can't unlock myself via at&t because i don't have a at&t phone nr or account... never had. Can't create an account because they ask for a at&t phone nr which i don't have. I bought the phone on ebay and it was shipped to Holland.
Had contact multiple times with Samsung Europe and they said it would be no problem for me to use the phone here, but it seems that's not the case.
hmmn since most option require you to have at&t mobile# and account which you don't have the only option i see is contacting at&t FB page and say your case ( you just bought the phone on ebay and didn't know its network lock ) who know they might openline it without paying anything ??
ineedroot69 said:
hmmn since most option require you to have at&t mobile# and account which you don't have the only option i see is contacting at&t FB page and say your case ( you just bought the phone on ebay and didn't know its network lock ) who know they might openline it without paying anything
Click to expand...
Click to collapse
Lol... who said I'm looking for a free option?
I just want the phone to work here... in Holland they stopped selling the active series after the s5 active. I really wanted to have a upgrade for my s5 active so i bought the s8 active because according to samsung it should work fine here in Holland...
well clearly it did not works ??
at&t has free chat support on there site https://www.att.com/support/contact-us/wireless
nvm it's a fvcking bot hahaha
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Additional help request
MartinV84 said:
Lol... who said I'm looking for a free option?
I just want the phone to work here... in Holland they stopped selling the active series after the s5 active. I really wanted to have a upgrade for my s5 active so i bought the s8 active because according to samsung it should work fine here in Holland...
Click to expand...
Click to collapse
Is there someone who can help me with this? I can't find anything helpfull on the internet so far...
I really want my new phone to work here on the Dutch networks but it seems to me it's solely because of the at&t firmware that's stopping me from doing so. Is there any way to get rid of that firmware safely? Personally I'm not interested in the whole warranty thing because since i have this phone shipped to holland, i can't get any warranty with samsung Europe, so for any warranty i have to ship it back to America which i won't do because of the costs that will come with that.
Suggestions/tips are more then welcome!
Some progress
In addition to this subject... been in france with my 'new' phone and inserted my sim-card to see what would happen. Immediately it found a network and I could make calls and use 4g internet. Back in Holland it still works but the reception is poor. Been searching for the right apn settings, found alot of different suggestions and tried a bunch of them. So far so good. When I change something in the apn settings, 4g internet becomes very slow or is entirely gone. It seems I'm on to something here but I can't find out which are the best settings.
I hope someone has more understanding of this problem...
Flashing firmware
Ok so it now seems the at&t firmware is the problem. But is there a save way to flash T-mobile software to the galaxy s8 active? It has bootloader 4 on it
Greetings from Holland