Back panel loose/lifting and flaps loose - Xperia Z2 Q&A, Help & Troubleshooting

Anyone else having physical problems with their Z2?
As of a few weeks ago, I've started noticing that the top right corner of the back panel of my Z2 popping up slightly (like 2mm to 3mm) several times a day and I would have to press it back down. The cover on the USB/SIM area will also mysteriously be open sometimes when I fish the phone out of my pocket even though it does still feel quite firmly closed once I put the cover back in place.
I went down to my local Sony service centre and they said that they will rectify the issues for me and might replace the "loose" flap too (also told me to avoid water since it's not waterproof with the back like that) - but it would take 7 working days and that I should call their helpline to check if there was any issue for me sending my set in as it has an unlocked BL.
Seems like the original Z had the same problem with the back cover - http://www.xperiablog.net/2013/08/0...ose-back-panels-water-resistance-compromised/ and the loose flaps issue isn't new either (but the rubber seals on mine look perfect).

Flash a stock kernel and relock your bootloader, few people actualy check these days for DRM keys however they do check rarely for your bootloader status
And your physical problems are totaly abnormal so try very hard to get a replacement
Sent from my D6503 using XDA Premium 4 mobile app

for the flap problem, easy easy fix. Get some silicone grease at your hardware store or wherever. Take a lil and moisturise the flaps' rubber, works like a charm. Seems like the seal just dries out.

hotnikkelz said:
for the flap problem, easy easy fix. Get some silicone grease at your hardware store or wherever. Take a lil and moisturise the flaps' rubber, works like a charm. Seems like the seal just dries out.
Click to expand...
Click to collapse
I just tried it and it seems to make the flap come loose more easily. Looking at the flap, it seems to pop open because of insufficient friction between the seals and the socket for the flap...

benengyj said:
I just tried it and it seems to make the flap come loose more easily. Looking at the flap, it seems to pop open because of insufficient friction between the seals and the socket for the flap...
Click to expand...
Click to collapse
You didn't cake it on I hope. You're putting a really small amount. Like really small. It worked for me. Sowwy
Sent from my D6503 using Tapatalk

OMG what a ****ty phone. I will never buy Sony again. I have only problems with this crap.

hotnikkelz said:
You didn't cake it on I hope. You're putting a really small amount. Like really small. It worked for me. Sowwy
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Is this same as CPU's thermal paste?

hotnikkelz said:
You didn't cake it on I hope. You're putting a really small amount. Like really small. It worked for me. Sowwy
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
I just applied this - http://www.wd40specialist.com/products/silicone-lubricant/) - thinly using a q-tip. No worries. Wasn't too expensive and it could be closed again once I cleaned it off. Tried a slightest touch of hair gel (I was desperate...LOL) and that didn't work too well either.
I guess I'll just try to relock the BL and feign ignorance and send it in for "hardware faults" even though the bored sounding helpdesk lady on the phone said that the warranty is voided.

misiakr said:
OMG what a ****ty phone. I will never buy Sony again. I have only problems with this crap.
Click to expand...
Click to collapse
Genuinely quite disappointed with the niggling faults that the phone has. Random freezes and self-reboots and WIFI issues on my Z2 and my dad's Z1 is making me lose confidence in Sony to deliver a solid all-round device. It's a really beautiful phone with a wonderful camera but compared to build quality and software stability my previous HTC M7 (converted to a GPE ROM) which was essentially bulletproof and could have months and months of uptime without a reboot...ugh.

benengyj said:
Anyone else having physical problems with their Z2?
The cover on the USB/SIM area will also mysteriously be open sometimes when I fish the phone out of my pocket even though it does still feel quite firmly closed once I put the cover back in place.
Click to expand...
Click to collapse
I also have the loose USB flap problem. I've ordered a new one, I hope this will fix the problem.

It seems like sonys new factory has screwed the Z2 lol
My first Z2 brand new the back plate was lose enough for it to fall out and it did a few times also has all the probs mentioned in the op post
This new one is fine ,no reboots, no blackouts,no lags, no crashss bugs no probs
Sent from my D6503 using XDA Premium 4 mobile app

Envious_Data said:
It seems like sonys new factory has screwed the Z2 lol
My first Z2 brand new the back plate was lose enough for it to fall out and it did a few times also has all the probs mentioned in the op post
This new one is fine ,no reboots, no blackouts,no lags, no crashss bugs no probs
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I think that only the loose USB flap is a very recurrent problem.

nreuge said:
I think that only the loose USB flap is a very recurrent problem.
Click to expand...
Click to collapse
It seems like it too because my USB flap isnt neccisarily lose, it seems to sit deeper in the frame, it isnt flush with the rest of the frame or like my SDCard Slot
Sent from my D6503 using XDA Premium 4 mobile app

For me, the flaps are good, and the back panel on the edges doesn't seem to pop up or to be misaligned with the edge, but on a light press on a few places it feels like the back panel is loose, and you can hear a small "tactile" feedback when pressed.
Should i get it checked or is it just a little hollow on these few places? For me that's the spot a little to the left and bottom of the SONY logo on the back, in height of the volume rocker.

tomaach said:
For me, the flaps are good, and the back panel on the edges doesn't seem to pop up or to be misaligned with the edge, but on a light press on a few places it feels like the back panel is loose, and you can hear a small "tactile" feedback when pressed.
Should i get it checked or is it just a little hollow on these few places? For me that's the spot a little to the left and bottom of the SONY logo on the back, in height of the volume rocker.
Click to expand...
Click to collapse
me too... but imho it isn't a problem...

I kinda semi-fixed the loose flaps by cleaning off the accumulated dust around the edges of the seal and the covered area...doesn't seem to fall out as often now.

Envious_Data said:
It seems like it too because my USB flap isnt neccisarily lose, it seems to sit deeper in the frame, it isnt flush with the rest of the frame or like my SDCard Slot
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I've received my new USB flap and the issue is fixed, the new flap is not loose. It was not due to the phone body as I feared but a premature wear of the flap...
Anyway, I don't recommend to open the flap but in exceptional circumstances. Transferring files wireless and charging phone with magnetic port should be the rule and recommended by Sony.

benengyj said:
I kinda semi-fixed the loose flaps by cleaning off the accumulated dust around the edges of the seal and the covered area...doesn't seem to fall out as often now.
Click to expand...
Click to collapse
Can you explain why you have not returned your mobile under warranty for repair or replacement?
Ryland

nreuge said:
I've received my new USB flap and the issue is fixed, the new flap is not loose. It was not due to the phone body as I feared but a premature wear of the flap...
Anyway, I don't recommend to open the flap but in exceptional circumstances. Transferring files wireless and charging phone with magnetic port should be the rule and recommended by Sony.
Click to expand...
Click to collapse
My flap has been back to normal since cleaning out the dust from around the silicone seal.
Ryland Johnson said:
Can you explain why you have not returned your mobile under warranty for repair or replacement?
Ryland
Click to expand...
Click to collapse
To be honest, it's just the hassle of having to wait a week (and having to go back to my HTC M7) or so for them to get it fixed. Plus my set might not be accepted by them as the BL is unlocked (towelroot came too late for me unfortunately )
I do intend to send it in for repairs (also dinged the flap a little, might as well get that swapped out too) some time soon as the loose back is really REALLY bugging me.

My god I have the same problem. Everytime I pull it out of my pocket the flap is out. Damn this phone was perfect . I cleaned soo ****ing well and the USB flap stays in more time but its still poping out.

Related

[Q] [VIEW] Bottom plastic piece badly fitted?

So I just got a View, and for the most part it seems to be a well-crafted device. But, when I press on the front side of the plastic piece on the bottom (right above the charging port), it makes like a cracking noise, like the plastic doesn't fit right. Does anyone else have this? I'm trying to decide whether it's major enough to try to send in for warranty/RMA, especially since I took the OTA to HC and now want to HTC unlock to flash back and do S-Off for some rom action, which I think would void the warranty :-/
Mine is very solid, no cracking at all.
just got mine today and it does have that cracking noise ..
Hmm okay....well so far is 50/50 lol so maybe its common. I noticed that the plastic piece on the bottom can be slid forward and lifted off the charge port, and the noise seems to be coming from the gap between the screen border and the plastic piece over the charge port. So, maybe I'll try putting something in the gap to see if it stops. I feel stupid doing a warranty claim for something so trivial.
no cracking here, but i got something i do not like.
the screen is not fitted correctly on the lower side of the device.
It is not in line with the rest of the metal part, in fact is aprox 1 mm above it.
If you look at it you may not see it but if you swype your finger you can feel the edge of the glass.
But otherwise it is well built device.
I do not think i am going to try to replace it(or maybe i will).
That's ok. I almost ripped my bottom off looking for the sd card slot.
Sent from my PG41200 using xda premium
Well, mine has a loose volume keys, it gets annoying...click click click click click!
Sent from my HTC EVO View 4G S-OFF'd by Revolutionary!
Mine does the click when you press on plastic at bottom as well. I got mine from bens during the sale a few weeks ago. What about you?
Whoareyou said:
Well, mine has a loose volume keys, it gets annoying...click click click click click!
Sent from my HTC EVO View 4G S-OFF'd by Revolutionary!
Click to expand...
Click to collapse
Lol my View has that too! Click click click
Also afflicted with the click. Kind of annoying bit of cheapness/shodiness on an otherwise very solid device. Wondering if a silicone cover would help mask it...
I have something similar but it was on the top camera cover. Where it wraps around directly under the power button it didnt seal right, and there was a gap that irritated me. After trying to fix it with no luck I ended up sending it back to amazon and bought another. New one perfect.
After a pint or two at the pub, the lighted buttons wiggle and wave at me. Should I return the unit, or stop drinking so much?

USB/HDMI cover

Hi there, it's only me or the cover for USB and HDMI (but the second one is less important) sucks? opening it's ok with my nail but get back in closed position is hard -.-, and I have the fear to break the small plastic connection :S tips? I'm thinking about remove them...
I have got a technique to do it, but it's hard to explain. I push the top of the cover inside first, then the bottom.
Cholek3 said:
I have got a technique to do it, but it's hard to explain. I push the top of the cover inside first, then the bottom.
Click to expand...
Click to collapse
Exactly, it slides in at an angle, then click in the bottom.
I agree it looks flimsy; I had the same fear with the usb port cover on my X10 though, and it lasted well over 2 years of daily charging.
I am used to it now, it's still pointless though. My Nexus One had no cover and the USB port is still working fine after well over 2 years. I don't know why some manufacturers think a cover is necessary.
3Shirts said:
I am used to it now, it's still pointless though. My Nexus One had no cover and the USB port is still working fine after well over 2 years. I don't know why some manufacturers think a cover is necessary.
Click to expand...
Click to collapse
It's way prettier, obviously. I saw a picture on here with the cover removed, and it makes the design of the phone sink below sea level.
A flapless port only looks good on a phone with a metal or proper metal-color body. Like the Xperia P. But the Xperia S would look like crap without port flaps.
senne-vdb said:
It's way prettier, obviously. I saw a picture on here with the cover removed, and it makes the design of the phone sink below sea level.
Click to expand...
Click to collapse
Yeah but that's because you are taking the flap off when it was designed with it on. Phones designed with a flush usb port and no flap look fine.
It's like saying cutting the roof off your SUV didn't look good. A convertible sports car looks ace.
I don't think the XS would look bad with no port flap. Look at the headphone socket, that's very nicely styled. If they'd done the same with USB I'd be happier.
My samsung tocco ultra had a similar style flap to the XS and lasted me 2 years just fine despite me thinking it would only last two days.
The galaxy s had a slide cover which mostly did the job but wasn't exactly pretty. The pins in micro usb are pretty fine wouldn't take much ingress to mess it up.
I think when the flap spare pieces are available online I will get one and make proper opening for USB for it and leave it there permanently.
Some smart manufacturer could make a delete with correct opening. They could have made it just like Xperia P and it would look very nice.
I was thinking about such same thing. Waiting for spare USB flap availability.
I wonder if a replacement flap could be worked into a clip on case?
Si
Sent from my LT26i using XDA
Cholek3 said:
I have got a technique to do it, but it's hard to explain. I push the top of the cover inside first, then the bottom.
Click to expand...
Click to collapse
Ace, works for me too. I'd been faffing something chronic til now with it but that's deffo the method.
Good to hear that other people have had previous, port-protected Sony's last a couple of years and more OK, especially with 2 year contracts almost being the norm these days. All told it's encouraging, therefore, to read that Sony seems to be some kinda master of the flaps.
Too much innuendo - fnar!
I find the flaps very sturdy so I don't mind if they are a bit of a learning experience. I pop the bottom part, then the top part and it works for me XD.
On my X10 it was easy to remove but it was pretty fragile, so I would rather have it the way it is now, then none at all .
Sent from my LT26i using XDA
i think, it's hard to say whether it is better to have those flaps or not to have them (like in the xperia arc). of course, it also depends on how often you use them.
because of wifi, usb is mostly only needed for flashing, but at least you have to oben the usb-flap once a day for charging
but at the end the phone looks better with them...
The flaps don't bother me that much, but what does bother me is how loose they become after you have opened them a few times. It makes it feel like there is a loose spot in the casing.
I just wanted to chip in here and say if you're worried about the flap, you are right to be. I left mine charging overnight and when I came to unplug it I noticed that the flap had a crack in both sides somehow - despite me being super careful with it. It's not broken - some kind of membrane within seems to be holding it together somehow - but it bends along the crack now and it's a matter of time before it snaps completely.
I don't like that flap design one bit... I thought the X10 had a bad flap design but this one is far worse, especially when you have the phone in a case. It's vulnerable when being charged, sticking out worryingly... hopefully spares will become available. I tried to glue it to reinforce it but it's not easy as the crack is only a hairline when sitting properly.
I don't like them, on mine it has become loose and doesn't latch in at the bottom properly anymore. It has also list it's matte black and is quite shiny now, as is also the 'chin' bit at the bottom under clear strip, there's a definite bit of wear under the back and home buttons. :-/ 3 months old :|
Sent from my LT26i using XDA
Ungruntled said:
I just wanted to chip in here and say if you're worried about the flap, you are right to be. I left mine charging overnight and when I came to unplug it I noticed that the flap had a crack in both sides somehow - despite me being super careful with it. It's not broken - some kind of membrane within seems to be holding it together somehow - but it bends along the crack now and it's a matter of time before it snaps completely.
I don't like that flap design one bit... I thought the X10 had a bad flap design but this one is far worse, especially when you have the phone in a case. It's vulnerable when being charged, sticking out worryingly... hopefully spares will become available. I tried to glue it to reinforce it but it's not easy as the crack is only a hairline when sitting properly.
Click to expand...
Click to collapse
Well my cover finally cracked the other day, the little tail that stays in the phone always cracked in half. So half is still stuck in the phone and then I have the whole cover left. It won't stay on anymore so must look for a new one.
Any one seen the USB cover for sale anywhere ?
Mine has broken too, found this on ebay:
http://www.ebay.co.uk/itm/USB-HDMI-Cover-Button-Cap-Replacement-For-Sony-Ericsson-Xperia-S-LT26i-Black-/290718395563?pt=UK_Replacement_Parts_Tools&hash=item43b02aacab#ht_1834wt_1037

Replacing plastic cap for charging port

I have the tablet for a couple of weeks now and the plastic cap on the micro usb charging port has a bent in the middle and wouldn't
close the hole tight any more.
Is it possible to replace the cap without sending the tablet to a service station ?
I have the issue on the charging port as well, let me know what you find out
kalda01 said:
I have the tablet for a couple of weeks now and the plastic cap on the micro usb charging port has a bent in the middle and wouldn't
close the hole tight any more.
Is it possible to replace the cap without sending the tablet to a service station ?
Click to expand...
Click to collapse
I sent mine to Texas after receiving RMA#. I've been waiting over 3 weeks to have it fixed. Tried to buy the cap but could not find it anywhere. I have only found port cover for Xperia phone Z but wasn't sure if they match those on the tablet. Anyway it is fixed now and recently I bought a cradle and it works great. I think it is a must to avoid damaging those covers. Pricey but I think it looks good, functions properly and it is great for watching movies, playing games and typing.
Bottom line send the tablet back to Sony and in the same time get a cradle and you will not have any issues with the tablet's waterproof tabs.
Sent from my DROID RAZR HD using XDA Premium 4 mobile app
xlow78 said:
I sent mine to Texas after receiving RMA#. I've been waiting over 3 weeks to have it fixed. Tried to buy the cap but could not find it anywhere. I have only found port cover for Xperia phone Z but wasn't sure if they match those on the tablet. Anyway it is fixed now and recently I bought a cradle and it works great. I think it is a must to avoid damaging those covers. Pricey but I think it looks good, functions properly and it is great for watching movies, playing games and typing.
Bottom line send the tablet back to Sony and in the same time get a cradle and you will not have any issues with the tablet's waterproof tabs.
Sent from my DROID RAZR HD using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks. I am sure the cradle is the best solution but not very practical when traveling and charging on the road on trains or air plains.
the cap must have a design flow if it breaks only after a couple of weeks.
Agreed. It was not the greatest engineering marvel. Cradle is in fact very thin and it fits the tablet very snug so I don't see any problem of taking it with me when I go. The threaded plug port with an o-ring would have been much better solution than that cheesy tab. But then again not many people would have bought a cradle. It is a good product but like most electronics it has its flows. My advice try not to open those tabs too often or better avoid opening them altogether. They will last forever. Bluetooth headphones, cradle, WiFi can easily facilitate it.
Sent from my DROID RAZR HD using XDA Premium 4 mobile app
I would prefer that Sony replaced these, but they told me that when the tiny piece of plastic bends and breaks that it's considered physical damage. I find that odd that a main selling point is its resistance to damage but the part that protects from damage breaks off with normal use. I had to settle for replacement covers I found on ebay.
badwiring said:
I would prefer that Sony replaced these, but they told me that when the tiny piece of plastic bends and breaks that it's considered physical damage. I find that odd that a main selling point is its resistance to damage but the part that protects from damage breaks off with normal use. I had to settle for replacement covers I found on ebay.
Click to expand...
Click to collapse
I also bought one from ebay but i have no idea how to replace it. did you already replace it and if so how ?
I had this situation that the cap got bend because I forgot to put it back after closing the tablet cover over it. I was able to bend it a bit the other side and also notice the little pin needed to be straighten so that it will fit back in place. This is when I notice the hole next to the usb to be used when the cap is open you insert the cap pin in it.
badwiring said:
I would prefer that Sony replaced these, but they told me that when the tiny piece of plastic bends and breaks that it's considered physical damage. I find that odd that a main selling point is its resistance to damage but the part that protects from damage breaks off with normal use. I had to settle for replacement covers I found on ebay.
Click to expand...
Click to collapse
MikeViller said:
I had this situation that the cap got bend because I forgot to put it back after closing the tablet cover over it. I was able to bend it a bit the other side and also notice the little pin needed to be straighten so that it will fit back in place. This is when I notice the hole next to the usb to be used when the cap is open you insert the cap pin in it.
Click to expand...
Click to collapse
i noticed that a while ago but when i searched for that hole on the internet it said it was to vacuum seal it or something so i decided to not put it in there. but did you find a way to remove the cap ?
them4tti said:
i noticed that a while ago but when i searched for that hole on the internet it said it was to vacuum seal it or something so i decided to not put it in there. but did you find a way to remove the cap ?
Click to expand...
Click to collapse
no there's not need for me to remove it close perfectly .... but if you take the manual it says hole for cover
You need to remove the back panel first. There is a video on yt. Seems easy to do it.BTW where did you get those tabs??? Can you send a link?
Sent from my DROID RAZR HD using XDA Premium 4 mobile app
I don't know if that could work as a replacement part: something that looks like the current part, but with an extra rubber plug that would fit inside the mini usb port to hold it in place...
Seems like I now have a reason to get a 3D printer :S
**EDIT***
I remembered something I saw a few years back, is called Sugru, a moldable rubber that cures and can be used for almost anything. Search them out on Google.
xlow78 said:
You need to remove the back panel first. There is a video on yt. Seems easy to do it.BTW where did you get those tabs??? Can you send a link?
Sent from my DROID RAZR HD using XDA Premium 4 mobile app
Click to expand...
Click to collapse
well the problem with removing the back is that it is not waterproof any more when you put it back on
here is a link from where i got mine : battery-cover.de/product_info.php?info=p102_abdeckung-usb-anschluss-tablet-z-weiss-black.html
Btw are you talking a bout a video of replacing the cap or a video about dissabling the tablet ?
From what I've seen the tab cover has a "nipple" which can be squeezed and pushed through the hole (from the inside of the tablet). I don't think it is easily or even possible to do it from the outside. Besides I think the back panel acts like a gasket and seals the inside so I don't understand why would the tablet lose its waterproof capability. Do you have any bad experience?? Besides I don't see why could not you smear very fine silicon layer around the mating parts and make it 100% waterproof! Disassembly is here: http://m.youtube.com/watch?v=zczfTnBFqtA
Good luck and let us know how did you make out.
Sent from my DROID RAZR HD using XDA Premium 4 mobile app
Caps:
black
black
white
The price ofc. is terrible for so small thing.
It is a pure rip off. Piece of plastic and rubber priced like silver! Even more reasons now to buy the cradle. Too bad you can't use it for USB transfer. It is a big design flaw and I have no idea why did Sony make such cheap and lousy part!
Sent from my DROID RAZR HD using XDA Premium 4 mobile app
.
i decided i am going to send it to sony. this is because my screen started acting weird and i hope they can replace the cover to.
kalda01 said:
I have the tablet for a couple of weeks now and the plastic cap on the micro usb charging port has a bent in the middle and wouldn't
close the hole tight any more.
Is it possible to replace the cap without sending the tablet to a service station ?
Click to expand...
Click to collapse
Search for "USB Cap USB Side Cap Sony Xperia Tablet Z" on ebay, a seller from spain has them, not cheap ($17 usd including shipping), but at least somewhere to find it.
I broke mine and about to order it, what I wonder is how do I remove the still attached plastic part without opening the entire thing...
can anyone provide a link to instructions or video how to replace audio jack port cover? Thanks in advance
Apo11on said:
can anyone provide a link to instructions or video how to replace audio jack port cover? Thanks in advance
Click to expand...
Click to collapse
I've found this
witrigs.com/blog/in-this-way-you-will-replace-sony-xperia-z1-sim-card-sd-card-usb-cover-flap-easily/
I think it's similar

[Q] SD card/micro usb Flap keeps coming loose

Hi guys,
I have been facing a problem with the falp on the left side of my xperia z2 (white, but has no gaps nor missaligns), which is that it keeps coming off. First it was ok, nothing moved, then, after opening and closing 4 times to connect to the PC it started coming off.
Now i only take it off to plug it tot he charger. infact, i bought and adapter so that i can use the wireless charging already.
The only solution I found was on a thread where someone said to put sillicone lube on it. This worries me, since i've put some (not to gross out people) "mouth moisture", AKA spit, on the rubber and it instantly makes the flap jump out of position, so i assume a lube will only make it worse.
I have contacted sony but if i send it to repais i will be without a phone for atleast 10 working days, and that is if i'm lucky....
This is a problem, since the phone is waterproof, or i would just cut off the damn thing
Does anyone have a solution for this?
thank you very much
Ive found that the flap its self losens after time but it being closed is only problematic when there is dust in the port, cleaning it out solves my problem
Sent from my D6503 using XDA Premium 4 mobile app
i wont agree you! just keep thanking God!
Envious_Data said:
Ive found that the flap its self losens after time but it being closed is only problematic when there is dust in the port, cleaning it out solves my problem
Sent from my D6503 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well, unfortunatly not mine... that was the forst thing I did when it stopped closing.
Amazingly now it is staying closed, has not self-opened for about 8 hours.
I guess it just gets posessed now and then...
I'd get that checked out, been using mine a lot since I got it a month ago and this has never happened, surely this will affect the water resistance.
Posted a thread about this previously - http://forum.xda-developers.com/showthread.php?t=2787102
Same with what Envious_Data said, cleaning out the dust from the flap and the "socket" where the silicone seal seats solved the problem for me.
benengyj said:
Posted a thread about this previously - http://forum.xda-developers.com/showthread.php?t=2787102
Same with what Envious_Data said, cleaning out the dust from the flap and the "socket" where the silicone seal seats solved the problem for me.
Click to expand...
Click to collapse
"I kinda semi-fixed the loose flaps by cleaning off the accumulated dust around the edges of the seal and the covered area...doesn't seem to fall out as often now."
This is what you answered on your post and i have seen the answer, but " doesnt seem to fall as often now" is not, imho, the ideal scenario for a 700 euro phone, now is it?
Mine has not fallen today, which is a freaking miracle. Did not do a thing to it, it just... fixed itself i hope. Not gonna put it under water though
badjoras said:
"I kinda semi-fixed the loose flaps by cleaning off the accumulated dust around the edges of the seal and the covered area...doesn't seem to fall out as often now."
This is what you answered on your post and i have seen the answer, but " doesnt seem to fall as often now" is not, imho, the ideal scenario for a 700 euro phone, now is it?
Mine has not fallen today, which is a freaking miracle. Did not do a thing to it, it just... fixed itself i hope. Not gonna put it under water though
Click to expand...
Click to collapse
Haven't have it pop open on me since then actually. However I do fully agree with you that it's totally unacceptable for a shiny new flagship device to have such flaws.
I got the damn same problem! It looks like is the dirt but it might be something else. I cleaned the flap pretty (really) well. I did it with a slightly weet (with alchol, be carefull)cotton swap. I had to do this two times to be sure its really clean.Its holding more time in its place now. I'll post if the flap pop out again by itself.
badjoras said:
I have contacted sony but if i send it to repais i will be without a phone for atleast 10 working days, and that is if i'm lucky....
Does anyone have a solution for this?
Click to expand...
Click to collapse
Sony do, either send it for repair or live with it.
Bear in mind if any home made repairs ie silicone gel worsen matters you may find Sony refuse to fix ot
Everybody must try this! Remove the flap then try to put it back in its place. Im going to buy a new one in future (just in case). Here is a video I found, it shows how to remove the flap https://www.youtube.com/watch?v=xzXmsgNP2Eg&app=desktop
Its working for me!! But im still testing (I guess im going to start to use my magnetic charger more often)
"thanks" if I helped
Enomine said:
Everybody must try this! Remove the flap then try to put it back in its place. Im going to buy a new one in future (just in case). Here is a video I found, it shows how to remove the flap https://www.youtube.com/watch?v=xzXmsgNP2Eg&app=desktop
Its working for me!! But im still testing (I guess im going to start to use my magnetic charger more often)
"thanks" if I helped
Click to expand...
Click to collapse
and just like that i love you
i think ill be adding this to the Help mega thread as XDA calls it
***Update to the problem, and SOLUTION:***​
Definitely its the flap. I bought one from here (they are original) http://www.witrigs.com/sony-xperia-z2-replacement-parts and finally after more than 40 days!! it arrived and now my z2 is 100% waterprof again! Im very happy now. The flap stays in his place!
I recomend you guys to buy this to solve the problem, at least it helped me.
In case you buy, I used swiss post, it take a long time but it was secure. This was the first time I buy someting from another country (Im from Mexico, btw sorry for my english hehe)
Remember, here is how to remove the flap https://www.youtube.com/watch?v=xzXmsgNP2Eg&app=desktop
Hope this time I really helped! Good Luck!
PD: Now im going to use my magnetic charger so I dont have to move the flaps, I suggest you the same!**
Enomine said:
Everybody must try this! Remove the flap then try to put it back in its place. Im going to buy a new one in future (just in case). Here is a video I found, it shows how to remove the flap https://www.youtube.com/watch?v=xzXmsgNP2Eg&app=desktop
Its working for me!! But im still testing (I guess im going to start to use my magnetic charger more often)
"thanks" if I helped
Click to expand...
Click to collapse
Thanks, must be the flaps have been twisting too much and it was trying to twist back or something which made it push off.
Taking it off and putting back in fixed it 100% for me, just ordered a magnetic charger though. Dont wanna remove and put it back in every month.
Thanks so much for your post, I used a wall pin and de-dusted my flap and it no longer wants to keep opening.. It was quite surprising how much was actually there
Thanks again!
You could buy a new one from internet (ebay, amazon, etc) or clean it
pr0jesse said:
You could buy a new one from internet (ebay, amazon, etc) or clean it
Click to expand...
Click to collapse
Buying a replacement isn't so easy, well it is, but 99% are copies unless they have been pulled from old phones now. Most if not all the reviews condemn these replacements as poor quality and unfit for purpose. I have recently lost my micro USB cover and am waiting on delivery of a "copy" port replacement. Cost just under £5 for a pair of covers. Could of got some second user official ones for £7 but I thought I'd take the risk with the copies.
As for cleaning I just use ear buds/Q tips to collect the lint/dust.. anything sharp will only compromise the water proof nature of the seal.

[Q] Rubber gasket fell out

I have had my Ultra Z since January. Zero problems, but this morning I removed my USB charger at work and a rubber gasket (see pic) fell out. Now the door does not close properly. I have the gasket and tried to work it back in but it would not go. There is a small tab and I cannot tell if it goes up (towards the screen) or down. I think I can get it back in with a toothpick or similar but want it to stay (and not lose it) and for it to re-seal the door properly. Not being able to close the USB door is a BIG deal to me.
I had been meaning to get a docking charger but bought some from China and they were crap. Guess I'll have to break down and get a real DK30.
The o-ring goes on the door.
Tab to back by the looks
Glue it back? What kind of glue?
Sent from my C6833 using XDA Free mobile app
mknewman said:
Glue it back? What kind of glue?
Sent from my C6833 using XDA Free mobile app
Click to expand...
Click to collapse
Try crazy glue very very small amount and please let it dry fully before putting the cap back into the phone!!!
Jammol said:
Try crazy glue very very small amount and please let it dry fully before putting the cap back into the phone!!!
Click to expand...
Click to collapse
Thanks Jammol. I'll try to figure this out. When I place it in the position it appears to belong in (now that I look closely I can see the small tab indention on the cap) but the part is so small I cannot even handle it with my big fat fingers, and don't really have a magnification station and stability setup to do it.
Big question is for the people who have had the cap break off, is there a source for the whole cap? Is it possible to install without taking the whole phone apart? Would it make sense to just throw it away and forget it was there?
mknewman said:
Thanks Jammol. I'll try to figure this out. When I place it in the position it appears to belong in (now that I look closely I can see the small tab indention on the cap) but the part is so small I cannot even handle it with my big fat fingers, and don't really have a magnification station and stability setup to do it.
Big question is for the people who have had the cap break off, is there a source for the whole cap? Is it possible to install without taking the whole phone apart? Would it make sense to just throw it away and forget it was there?
Click to expand...
Click to collapse
I don't know what part of the world you are in but you can check these out. Couple folks have bought them:
http://www.ebay.de/itm/Original-Son...zer_Ersatzteile_Werkzeuge&hash=item2339fdd95e
I say just replaced the entire cap with one of those and call it good. Mine is experiencing the same thing, tearing off little by little. I think that is where water might be getting into my phone, but I'll be replacing the phone soon anyways. Just not sure what to get yet.
I have not gotten mine wet yet other than rain in my pocket but the lines are much better with the cap on than removed, and I'd worry about the edge material getting pulled off the rest of the phone. I appreciate the ebay refrence and will try to find a US version. So is there a way to remove the old cap without breaking it off internally and having the tab rattling around inside?
I ordered a couple of the caps and a magnetic charger off thEbay US, but seller was in Spain so it will be a while. Crappy design trying to get rubber to adhere to plastic.
Does anyone know how to safely remove the old one? Just yank? slip something very thin in to try to get the tab to ride over the notch?
Thanks,
Marc
Super glue is what bonds o-rings to other materials because of the greasy slippery surface. Mine has also come loose. Contact glue, industrial glue or anything else wont bite on that thing because of its chemical resistance that the o-ring has.
try to get a hold of a bottle of Loctite 401 meanwhile if you can't wait for the parts
http://www.ebay.com/itm/LOCTITE-401...Instant-Adhesive-Super-Glue-20g-/121407567300
to remove the old one just pull..just a bit harder ...its kind of some bend at the end of the flap that's holding the thing in place inside the device.
Apply with a pin or paper clip I take it?
SÜPERUSER said:
Super glue is what bonds o-rings to other materials because of the greasy slippery surface. Mine has also come loose. Contact glue, industrial glue or anything else wont bite on that thing because of its chemical resistance that the o-ring has.
try to get a hold of a bottle of Loctite 401 meanwhile if you can't wait for the parts
http://www.ebay.com/itm/LOCTITE-401...Instant-Adhesive-Super-Glue-20g-/121407567300
to remove the old one just pull..just a bit harder ...its kind of some bend at the end of the flap that's holding the thing in place inside the device.
Click to expand...
Click to collapse
mknewman said:
Apply with a pin or paper clip I take it?
Click to expand...
Click to collapse
mmm something like that I dunno really.. I've yet have to figure this out myself lol. Use your imagination! :laugh:
At my moms work when I was young they had superglue bottles from loctite with really tiny metal pipes attached on them I wonder what loctite model that is. They could be used to do any precision work!
So it's possible to get the new one in properly once I get the old one out? From this picture it appears the new tab should slide in but I'm worried if you have to tug hard to get the old one out.
SÜPERUSER said:
to remove the old one just pull..just a bit harder ...its kind of some bend at the end of the flap that's holding the thing in place inside the device.
Click to expand...
Click to collapse
calm down...just pull on it. You won't break anything
edit: its no big deal to get the new one in
Great! Thanks, that's a relief. I'll let ya'll know how it goes when I get it. May buy a few extras too.
I got the replacement parts from thEbay tonight. Pulled on the old one and it came right out. Took 2-3 tries to get new one in. Tether was bunching up. Turns out if you hold it at about 45 regress it goes right in.
Thanks for the help everyone.
Sent from my C6833 using XDA Free mobile app
gutted!
I am so gutted i didn't see this thread before I sent my phone to Sony for warranty repair.
My gasket didn't fall off, it started to come unstuck so was hanging off and when closing the lid the gasket would unroll and the lid would open.
I sent it to Sony as I think this is there fault. The gasket should stay attached for the duration of the warranty.
They want to charge me £55 for repair, handling and shipping!! I have had my claim escalated and now they say 'upon further inspection the device is bent'!! They are willing to send it back free of charge should I not want to have it repaired...... But should I now expect the device they send back to me to bent when I know full well it was in near perfect condition when I sent to them?!?!
The bottom line is follow instructions from this thread. DO NOT send your phone to Sony.
Sony use 'authorised repair centres' so they don't even know what is going on with your device and the trust you put in Sony to give your device to a respected engineer is misplaced.

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