youtube and google play not working - Android Q&A, Help & Troubleshooting

Hi all,
I am constantly receiving google play and youtube errors.
I am unable to load google play as it displays no connection, even though I have, and fast, internet connection.
When trying to play youtube videos it displays error 401 on any video.
Is anybody else having these issues? isit a national issue or just me? I am running kitkat 4.4.2 on my LG G2 d802 UK.
Thanks for replies.
P.S please don't tell me to reboot my phone.. i have already tried :silly:

Related

YouTube app no longer playing videos!

Hello all. I have been having issues with the HTC youtube app on the Raphael. Running original sprint rom. I am no longer able to play any video in the youtube app. I am able to open the program and search, but as soon as I try to play, I get a "Cannot play this video" error. I have searched high and low for a solution to this; I've tried a couple of so-called resolutions but nothing yet. Any ideas?
edit: One of my friends has the Sprint Touch Pro as well and the youtube app works fine on his. I have tried a hard reset and that seemed to work for a day but then I begin to get the same problem. I REALLY don't want to have to do a hard reset every time I want to view a youtube video!
edit 2: Appears to be a problem with the flashlite cab I downloaded and installed. Did a hard reset and reinstalled all my programs except the flashlite and youtube is now working fine. FYI.
Ayryyn said:
Hello all. I have been having issues with the HTC youtube app on the Raphael. Running original sprint rom. I am no longer able to play any video in the youtube app. I am able to open the program and search, but as soon as I try to play, I get a "Cannot play this video error". I have searched high and low for a solution to this; I've tried a couple of so-called resolutions but nothing yet. Any ideas?
Click to expand...
Click to collapse
I'm also using the stock Sprint Rom, and youtube is working fine for me. Sorry!
youtube app. not showing play stop menu
i realy need help i have the att fuze and original rom i wen running youtube app. i cant see the bottom play menu wen a video i tried automatic high quality and the fast one i cant see the botom menue it shows it wen buffering and wen it plays its gone for good until it stops
hi all you have to do is to clear your browser cookies and cashe. all your browsers.
ben1do1 said:
hi all you have to do is to clear your browser cookies and cashe. all your browsers.
Click to expand...
Click to collapse
How do I do this? I searched & couldn't find the answer. Thanks.
Same Problem as OP.
I have the same problem too. What program did you install for the flash light? Was it the hTorch? Thanks for the help.

[Q] Very Weird Problem

Hi guys,
I just got my tab 10.1 yesterday and I have a weird problem. It's a 16gb, wifi only edition but my problem is with youtube.
When I got through the stock browser and go to youtube all the videos play at a very low quality but when I go through the youtube app itself they play in HQ without an issue. Matter of fact HQ is the default on the youtube app.
Can anyone please help me out here with what I'm doing wrong.
Actually guys I think I might have found the problem and it's youtube itself?
Reference:
http://www.google.com/support/forum/p/youtube/thread?tid=1f3400abed0c0a51&hl=en
"Hey everyone,
We're looking into the issue of a missing HQ button when viewing m.youtube.com on tablets. I'll update this thread when I have more info."

Youtube & google play || not working

Hi all,
I am constantly receiving google play and youtube errors.
I am unable to load google play as it displays no connection, even though I have, and fast, internet connection.
When trying to play youtube videos it displays error 401 on any video.
Is anybody else having these issues? isit a national issue or just me? I am running kitkat 4.4.2 on my LG G2 d802 UK.
Thanks for replies.
P.S please don't tell me to reboot my phone.. i have already tried :silly:

[Q] Play Store App Demo Videos Don't Play

On my Nexus 9, in the Google Play Store, when I try to watch the demo video for any app, it will only play about 1 second of the video. Anyone else have this problem? Please reply either way. I would like to know if its working for anyone else.
Thanks!
Same for me. I first thought it was WiFi sucking, but its too consistent, its a bug on n9, works fine on my nexus 5.
Thanks. I thought the same thing and I have also tested on the same WiFi with my Nexus 5, both running Android 5.0.1 and it works on Nexus 5. Anyone know if this has been reported?
Ditto. Nexus 7 on Lollipop. Same issue. Tried all the normal debugging methods with the play store and video players.
KevlarTheGreat said:
On my Nexus 9, in the Google Play Store, when I try to watch the demo video for any app, it will only play about 1 second of the video. Anyone else have this problem? Please reply either way. I would like to know if its working for anyone else.
Thanks!
Click to expand...
Click to collapse
Ditto on Nexus 9 here also.
I have the issue on my Shield Tablet running 5.0.1
I went into the developer options and unticked use Nuplayer, rebooted, that got it working for a while before it stopped again.
Ticking and unticking that box now has no effect.
Nexus 9 on 5.0.1
I see I am not the only one that has this issue. I did notice that if you hit the settings icon lower right corner of the screen. You have an option to select quality which doesn't seem to stick. But it also has a youtube link that if you tap, takes you to the youtube app and plays the video just fine through the youtube app itself.
Also when listening to music through the google play music app, when it has an option to play the music video, the same thing happens .
I have tried messing with the NuPlayer and AwesomePlayer, rebooting etc. and can only get 1 video to play before its back to not playing again.
I saw that a similar issue was reported to google where no videos could be played but this seems different? Can anyone confirm if its the same or different? and/or if google is working on a fix?
Exact same issue here on Nexus 9. Videos play for about half a second then stop. This happens in Google Play store previews, and Google Music videos. I have tried everything, including restarts, clearing cache, deleting/reinstalling all related apps, adjusting Nuplayer setting, and even factory reset. My Nexus 5 has no problems, so it's clearly a Nexus 9 bug. I tried contacting Google and they gave me the typical 'turn your tablet off by holding the power button for a whooooole 2 seconds....' response. I'm a long time Nexus fan, but I do get tired of these bugs.
Anyone found a solution?
It's not just a Nexus 9 problem, I'd already posted it doesn't work on my Shield tablet and I upgraded my old N7 2012 to 5.0.2 yesterday and it doesn't work on that either.
I don't think there is any solution sadly.
Just uninstall latest youtube update from playstore and it will work fine again.
Stupid google didn't fix this issue yet.
Wow, uninstalling youtube updates actually did work! Thanks!
Worked for me too, thank you
Yup Really puzzles me why google didn't fix this yet.
My back cover was also flexing a bit around middle and upper right (when looking from the back side). That was a pretty easy fix. Now its solid as a rock. If anyone has that problem I could upload a fix on youtube.
Besides above problems, I absolutely love this device.. Imo it's hand down the best android tablet to date, despite these flaws.
If you upgrade to YouTube v10, this will also fox the problem.
If you don't see the update in the Play Store you can download it from APK Mirror.
http://www.apkmirror.com/apk/google-inc/youtube/youtube-10-02-3-apk/
Yes, I can confirm this. Installed latest YouTube update from the Play Store (10.03), now demo videos play fine.
Sent from my Nexus 9

Issues with google play movies in Z5c

Hi, everyone i have a some issue with my device. I did't notice it before until i was reset factory a device and try to watch movie a couple month ago. My device cannot play Google play movies properly both download and using internet(wifi, LTE). It's so lag that i cannot watch it. I tried to reset factory, re-download application, clear data but it still the same. I don't have any problem in my Z1 device.
Does anyone has this kind of the problem? and Does anyone has any suggestion to resolve this?
Thankyou in advance.
Note: The lag still happen even i watch a google movie(Purchased) in the YouTube.
Note 2: My current version of my Z5c is 7.1.1 build 32.4.A.1.54

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