On the smartphone xperia M4 aqua (2312) on the second day after purchase longer included flashlight, he's flash. With no built-in or third-party programs. The menu Diagnosis - the flash will not work, too
Also, sometimes the camera does not start (error camera) who faced? It seems like Softovaya problem and wait for an update or a service center to bear?
didn't understand everything,
but if it can help you, I bought a previous m4 aqua (that i returned since) and after 1 week of using it, suddenly flashlight stopped working,
I used it sometime as a torchlight I don't know if it finally burnt it..
I guess this is a weakness of the phone now I see your post
2 Weeks in and the flashlight is not working, clearly this is a hardware fault and Sony needs to look into it.
Related
Hi i have a big problem with my xperia mini,
i runs great for 3 weeks now sine i bought it,
but suddenly the touchscreen and the back&home button didn't give any respond,
i tried to restart by taking off battery, and i didn't solve the problem
i tried to flash it with stock firmware .368, it also didn't solve it
is this hardware issues or what? any suggestion before i take it to SESC?
As most of the other users who have this problem, it's a hardware issue. Really, after 3 weeks, before you have this problem?
I have the same unit st15i and only a day before reaching 3-weeks. Hoping I won't have this problem.
What color is your unit and model made? (you can check it after you remove the battery) mine is 11w31m
Sony ericsson Xperia mini not working
Hi,
My sony ericsson Xperia mini is having same issue, touch screen is not working and not able to switch off the mobile and applications are not starting when i click on application icon.
Did you get any fix for your issue ? please help me to fix the issue.
Try to repair the software with PC Companion. Click on Support Zone > Start > Repair phone. Just follow the on-screen instructions from here on.
If this won't fix your problem you need to have the phone handed in for repair at a service center unfortunately.
Call the local support team for more info on this (service location etc.).
http://www.sonymobile.com/gb/support/contact-us/
/Markus
Check the post in general information about the touchscreen solution using a script. You will need a rooted stock Rom.
old issue,upgrading your st15i to ics will solve it,it's just a bug in it's firmware
I have had the Xperia Z2 for three days now, after giving my wife my Galaxy S4. Today a problem started occurring that hasn't happened so far.
When I boot into the camera from lockscreen by holding down the hardware camera button, when I try to take a photo the camera app freezes. It will either simply freeze, or it will pop-up the lockscreen asking for my security pattern, or it will allow me to depress the button to focus, but it will never actually take the photo. When I turn the screen off, re-open the screen and log-in using security pattern, I see the "Unfortunately, Camera has closed" error. On a few occasions I have been unable to re-open camera app from the app draw until I reboot the phone.
Bringing up app info and clearing data fixes the problem temporarily, but it comes back. Once the problem starts, it will happen every single time until you delete camera app data.
I am running the stock Australian ROM (Telstra branded unfortunately). Build number 17.1.A.2.55. I have yet to root or unlock bootloader as I am checking for issues like this and other reported problems first.
Has anyone experience this? Does anyone have a solution?
I have the same problem booting into the camera to take video. This happens 5 out of 10 times.
Video recording would freeze and crash the app.
My Xperia Z2 is on Build number 17.1.A.2.55 from Telstra.
Let me know if you have a solution to this!
pierrotee said:
I have had the Xperia Z2 for three days now, after giving my wife my Galaxy S4. Today a problem started occurring that hasn't happened so far.
When I boot into the camera from lockscreen by holding down the hardware camera button, when I try to take a photo the camera app freezes. It will either simply freeze, or it will pop-up the lockscreen asking for my security pattern, or it will allow me to depress the button to focus, but it will never actually take the photo. When I turn the screen off, re-open the screen and log-in using security pattern, I see the "Unfortunately, Camera has closed" error. On a few occasions I have been unable to re-open camera app from the app draw until I reboot the phone.
Bringing up app info and clearing data fixes the problem temporarily, but it comes back. Once the problem starts, it will happen every single time until you delete camera app data.
I am running the stock Australian ROM (Telstra branded unfortunately). Build number 17.1.A.2.55. I have yet to root or unlock bootloader as I am checking for issues like this and other reported problems first.
Has anyone experience this? Does anyone have a solution?
Click to expand...
Click to collapse
Did ya install some mod for camera? Or is it even rooted? If not it is sony's fault just take it back to shop. It is not meant to happen by any reason.
I purchased my Xperia Z2 from Australian Telco Telstra, and not having issue. So I guess it is not matter of software? Before it get worse or mess it,
I strongly recommend you to take it back to shop and explain everything and show it to shop assistance.
CenteaOSD said:
Did ya install some mod for camera? Or is it even rooted? If not it is sony's fault just take it back to shop. It is not meant to happen by any reason.
I purchased my Xperia Z2 from Australian Telco Telstra, and not having issue. So I guess it is not matter of software? Before it get worse or mess it,
I strongly recommend you to take it back to shop and explain everything and show it to shop assistance.
Click to expand...
Click to collapse
Thanks for your reply. I returned it and got a HTC One (M8). Much happier now. No issues whatsoever.
Hi all.
Sometimes, such as when typing stops working vibration. If you shake the device, the vibration working again. What is it? Somehow I can fix it without a visit to a service center? May be this is traditional problem of Sony?
Any Ideas?
Sony Z5 Compact Rooted, unlocked bootloader. SW stock ***.152.
Got the same problem but mine fell down alot so I think thats why it happened sending it to a service center might be the only solution
Hello Guys
I bought my Z5c in November 2015. Until Thursday it had been working fine. We all know about battery drain and all that but actually the phone was working. I personally like the phone a lot.
On Monday July 31st, I updated to Nougat 7.1.1. Everything was OK. On Thursday Morning the back / home / recent buttons were not working.
I already tried:
- Safe mode (the problem is still there)
- Factory reset
- Software repair (Xperia Companion)
- Flashed the phone and changed CDA to another region. I could not downgrade
I don't think this is a hardware issue because the buttons work in the lockscreen and in landscape mode. It just doesn't work in portrait mode.
This made the phone unusable. My phone company gave me a Sony Xperia XA for $47 for now.
The Z5c was purchased unlocked.
I really need your help please
Thanks
What can I do in this case? I don't think there's a Sony repair center in my country
hi... I have exact same problem..! plz help...
Plz help someone
.....
I am running lineage 14.1 and still there is problem. It works OK in recovery
Hi
I've got the same issue with my wife's Z5C. The navigation buttons are totally unresponsive! Phone is not rooted, so I have no idea if they work in recovery or not. But the buttons DO work if I put phone into landscape mode with Sony logo to the right, but not with the logo to the left?!?
I'm stumped here, so please provide some feedback please...
Meanwhile I'll reset phone with PC Companion and maybe later I'll downgrade a few builds...
//Johan
UPDATE:
Downgraded to .160 (Generic AU) but no luck. I think this phone is toast, but the weird thing is that according to built-in diagnostics, the surfaces where the back/home/recents button are located are all functioning properly. Any thoughts?
The easy solution is to install an alternative from play store and see if it works or if you are still covered by the warranty just send it to Sony...
The 'get your hands dirty' option...
Has anyone tried flashing their phone using the flashtool http://www.flashtool.net/ ?
It Sounds to me like you are facing a software bug that would disappear if you perform a clean installation of android...
What exactly happened? Provide us with more info....
unfortunately, i act in assumption, this is a hardware issue like seen often on the z3c. The digitizer is broken at these positions. it happens often at the home/back buttons and at the pull down menu.
You can verify this by activating the glove modus (hope this is the right translation of the german Handschuhmodus) which indicates, where exactly you are hitting the touchscreen.
- fix is to replace the touchscreen.
- workarounds are to activate display rotation (and then rotate so that the buttons are appearing at the upper (right) side of the display
- activate the glove modus - i can actually still hit the buttons at their corners
-use the "Back Button" app to generate additional menu buttons.
- move the buttons with Google ADP tools
(i'm actually not allowed to post links, google for it in the official z3c Sony support forum)
Did you ever resolve this? I've come across the same problem (running stock Android 7.1.1).
Went through all reset procedures, safe mode, screen tests etc.
Seeing the same result as you - this area of the screen works fine when locked, but when unlocked it's unresponsive.
I've done a full factory reset on it, just to determine if that'll fix it - no luck.
I would love to know more about why this is thought to be a hardware issue, when the hardware concerned works fine to unlock the phone.
My next step will be flashing a custom ROM, see if that fixes it. Any other hints / tips / clues / suggestions more than welcome!
eduardo4188 said:
Hello Guys
I bought my Z5c in November 2015. Until Thursday it had been working fine. We all know about battery drain and all that but actually the phone was working. I personally like the phone a lot.
On Monday July 31st, I updated to Nougat 7.1.1. Everything was OK. On Thursday Morning the back / home / recent buttons were not working.
I already tried:
- Safe mode (the problem is still there)
- Factory reset
- Software repair (Xperia Companion)
- Flashed the phone and changed CDA to another region. I could not downgrade
I don't think this is a hardware issue because the buttons work in the lockscreen and in landscape mode. It just doesn't work in portrait mode.
This made the phone unusable. My phone company gave me a Sony Xperia XA for $47 for now.
The Z5c was purchased unlocked.
I really need your help please
Thanks
What can I do in this case? I don't think there's a Sony repair center in my country
Click to expand...
Click to collapse
My fingerprint sensor stopped working from one day to the next about a year ago and it did not help to factory reset data or reflash the fw
With the update that arrived today (55.2.A.4.154) not only the option in the security menu reappeared but I was able to register the first fingerprint... too bad that when I registered the second one it stopped reading the fingerprint and the option in the security menu disappeared again after a reboot.
Has anything similar happened to anyone with the latest update?
My fingerprint was gone after the 110 update. And i hope it will comeback after this update. I think iy is a software problem. Because my fg sensor was perfect, until that ****ty update.
revox1 said:
My fingerprint was gone after the 110 update. And i hope it will comeback after this update. I think iy is a software problem. Because my fg sensor was perfect, until that ****ty update.
Click to expand...
Click to collapse
I think so too, I don't remember if mine stopped working after an update but it's still strange that after this update it started working again and shortly after stopped
Go to security and Google Play system updates..
Update it.
You will have the Fingerprint.
Mine was disabled earlier and did this to fix it.
Here is the last thing.
Fingerprint disappeared from Settings
Hi everyone, I noticed recently that my phone doesn't unlock with my Fingerprint (I set 3 fingers) and It doesn't show FP icon in bottom of screen before unlocking... So, I went to settings to remove all the saved fingerprints and add them...
forum.xda-developers.com
I hope this will help.
Mnope. For me it didnt help. I lost my patience and gave it to the service. I hope to a refound. I am sick of this bull****.
Fingerprint Issue on J9110 after recent update.
i had a similar issue with OTA updates on my Z2 sony regarding the camera i thought i was a hardware so it sent it in for repair a couple of times.. i found using Xperia Companion reinstall of software fix its issue and it fix my J9110 Fingerprint Reader issue as well
bigthermalboy said:
Fingerprint Issue on J9110 after recent update.
i had a similar issue with OTA updates on my Z2 sony regarding the camera i thought i was a hardware so it sent it in for repair a couple of times.. i found using Xperia Companion reinstall of software fix its issue and it fix my J9110 Fingerprint Reader issue as well
Click to expand...
Click to collapse
how to re-install using Xperia companion.?
if u meant repair then I can confirm that it's not working I tried to repair multiple times
repair is not working with Companion anymore i think