[Q] Several problem since Android Lollipop update with my xperia z2 - Xperia Z2 Q&A, Help & Troubleshooting

Hey,
so my first problem is that Snapchat isnt working, because my Google Account cant get synced. But if i want to add a new or remove and add it again, google services just crash at the point where he checks all the stuff.
Haven't found a solution yet.
My second problem is that video playback isnt working after around 2 hours after restart. Just an error with "Can't play that video".
Thanks in advance!

Which firmware you have,is phone rooted,any mods installed?
Try to fresh install latest stock ftf for kit kat or lp via flashtool and set up those things again.
Hm....strange problem about video playback....

phillipo6 said:
Hey,
so my first problem is that Snapchat isnt working, because my Google Account cant get synced. But if i want to add a new or remove and add it again, google services just crash at the point where he checks all the stuff.
Haven't found a solution yet.
My second problem is that video playback isnt working after around 2 hours after restart. Just an error with "Can't play that video".
Thanks in advance!
Click to expand...
Click to collapse
I have the same video playback problem but google accounts are working. Strange.

How to solve battery problem
Sent from my D6503 using Tapatalk

Have the same video problem. Hoped 5.1.1 would fix it. But nope. Weird cos I'm the only one at work with a Z2 that has the problem
Sent from my D6503 using XDA Free mobile app

Related

Problem : linking a youtube with a gmail acc

helo guys,
i've a question about the succesfully login into youtube. i've flashed a few days ago the Omega v5.2 Black Blue and i'm really happy with this rom. so, i think it's just a good moment to say thanks to the developers and involved people.
well, my problem is to get access into my youtube account. i always receive a failing message, that my email isn't linked with a youtube account. this isn't true. the account is linked to 100% with my hotmail acc, and this one with gmail, too.
so, i don't understand what i can do, to log in succesfully to my acc.
i hope i'll receive help, cause i don't will be able to resolve this problem alone
thx's
Had the same problem, there was a update to the youtube app just a few days ago which fixed this problem. Check to make sure you have the up to date version and it should work.
Sent from my PG86100 using XDA
thanks. i'll look for the update. i hope this will resolve the problem/bug
well, thanks for your help this was the "half" solution.^^
with v3.5.5 downloaded from play store, finally it works with the succesfully login and linked account.
my phone works actually with omega v5.2, and there in the omega files kitchen is a moded youtube apk, which got a download option. this one doesn't works. its v2.1.6.
but, well, i'll use both for the moment, until the bug is fixed.
thanks a lot man
wierd. mines working perfectly though
i've no idea whats the problem with my installed mod youtube app from kitchen. with the offical app out of the store it works fine

Having strange problem with google syncing

Before I start- all details about the ROM im using, kernel etc are listed on my signature.
So the problem is- for the past few hours on my s3 I haven't been able to access playstore and Gmail is not syncing either. On my s3's account settings, it shows sync error on my google account.
The strange thing is: On my laptop browsers (chrome/firefox), I cannot access playstore either, but I can access Gmail
I tried a full wipe/factory reset and reflashed g-apps. I'm tempted to flash another rom but I'm not sure whether that'll solve anything.
Can anyone help me please? I'm totally lost- no idea what's causing this issue :/
Nevermind. Reconnected my internet modem and now its fine again.
Sent from my GT-I9300 using Tapatalk 2
Similar Problem
T.K.B said:
Nevermind. Reconnected my internet modem and now its fine again.
Sent from my GT-I9300 using Tapatalk 2
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Hi,
I am having the same sort of issue... I have a galaxy S3 gt-i9300. My google sync suddenly failed. I removed my google account from my accounts and sync menu which obviously deleted all my contacts as well. When i tried to add the google account again it seems not to work. the bar just keeps moving for eva n eva widout responding. hence i cannot access my play store youtube channel or anything else related.
I even updated to omega jelly beans ROM but have the same problem. other accounts like facebook sync fine.
zmarakbangash said:
Hi,
I am having the same sort of issue... I have a galaxy S3 gt-i9300. My google sync suddenly failed. I removed my google account from my accounts and sync menu which obviously deleted all my contacts as well. When i tried to add the google account again it seems not to work. the bar just keeps moving for eva n eva widout responding. hence i cannot access my play store youtube channel or anything else related.
I even updated to omega jelly beans ROM but have the same problem. other accounts like facebook sync fine.
Click to expand...
Click to collapse
Yea I'm back to the same problem as you again. It was working fine for a day after I reconnected my internet- but now google suddenly stopped syncing on my phone- can't get new emails and can't access gplay either. By the way- do you live in a place where they recently banned YouTube due to that anti-muslim video? I'm in Bangladesh- and YouTube has been banned here for over a week now- and hence in some messed-up freaky way this is conflicting with other Google services like play and gmail I still don't understand it- but there's nothing I could do but to wait till the ban is uplifted. I could now access gmail and gplay on my pc - but they load very slowly- and gmail always show a ''connection failed'' error after a while- but thankfully gives me some time to quickly read my emails. This sucks indeed I wasn't really bothered when I learnt they're banning YouTube in my place- but just cannot deal without gmail and play on my phone!!
Is Youtube banned in your country? If so this is the same issue that many others are facing! Please confirm!!!
sync is not working for me either :S [ICS]
iqsoft said:
Is Youtube banned in your country? If so this is the same issue that many others are facing! Please confirm!!!
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Click to collapse
I am facing similar trouble...i do not know whether to cuss my isp or the country but nothing on my android phone is working properly...the calender is blank...gmail has been syncin for a long time and i am sure its not working....contacts are not syncing...so its blank...
yes YOUTUBE has been banned in my country...
is ther a work around for this?
spymonk said:
I am facing similar trouble...i do not know whether to cuss my isp or the country but nothing on my android phone is working properly...the calender is blank...gmail has been syncin for a long time and i am sure its not working....contacts are not syncing...so its blank...
yes YOUTUBE has been banned in my country...
is ther a work around for this?
Click to expand...
Click to collapse
I don't know whether there's a work around but I'll be glad to know if there's one!! Can't blame either country or ISP though. Extremism, ethics, silly politics are to blame.
iqsoft said:
Is Youtube banned in your country? If so this is the same issue that many others are facing! Please confirm!!!
Click to expand...
Click to collapse
Yup YouTube has been banned in my country.
Sent from my GT-I9300 using Tapatalk 2
everything started working again.....wonderful. although youtube is still blocked.
spymonk said:
everything started working again.....wonderful. although youtube is still blocked.
Click to expand...
Click to collapse
Yup same here: Google syncing fine now but still no YouTube.

play music won't download music

Every time I try to download my music through Google play music it does not work. I am noticing this problem more on my nexus 7 but there have been some occurances on my galaxy s 4.
I have tried all basic trouble shooting. I have cleaned chache, force stop, clear data, uninstall and reinstall up dates, also I have tried to download different tracks in case there a problem with a certain one. I even got so desperate I did a factory reset on my nexus 7.
Any thoughts besides what I have mentioned above are greatly appreciated. I am getting desperate.
I'm having the same problem! It's driving me crazy. I've tried clearing cache, uninstalling the app, trying different songs / playlists.
I've tried two different ROM's thinking that maybe it was the new ROM I installed. Also having similar issues on my tablet. Both devices will download some tracks then fail with others but it's never the same songs or playlists.
My phone is a Verizon HTC One M8 and i'm having trouble on Sense ROM's, GPE and LiquidSmooth as well as issues on my Verizon LG G Pad 8.3
I have solved my problem. The problem was that I had just recently uploaded an album and Google tried to match some of my songs with theirs so it would upload faster. Well I found out I couldn't play the songs they matched. I deleted them and bam everything is fine now.
If that doesn't work for you I contacted Google and they said that with the most recent Google play music update there is a known problem that you can't download songs and they are working on it. Hang tight.
Sent from my Nexus 7 using XDA Free mobile app
bduke97 said:
I have solved my problem. The problem was that I had just recently uploaded an album and Google tried to match some of my songs with theirs so it would upload faster. Well I found out I couldn't play the songs they matched. I deleted them and bam everything is fine now.
If that doesn't work for you I contacted Google and they said that with the most recent Google play music update there is a known problem that you can't download songs and they are working on it. Hang tight.
Sent from my Nexus 7 using XDA Free mobile app
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Click to collapse
Thanks for the info. I haven't uploaded anything to my library in over a year so I doubt that's the issue.
Guess i'll just tough it out. Ugh.
edgemaster191 said:
Thanks for the info. I haven't uploaded anything to my library in over a year so I doubt that's the issue.
Guess i'll just tough it out. Ugh.
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Click to collapse
I'm having the same issue, have you been able to find a fix? I contacted Google and am waiting for their email.
nsmith4 said:
I'm having the same issue, have you been able to find a fix? I contacted Google and am waiting for their email.
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Click to collapse
Unfortunately no. I contacted google support and I'm still waiting for a reply. My temporary solution was to install Spotify and try out their free trial.

Problems with snapchat

Hi guys
Just bought a new C5 Ultra on friday and work overall great. But now I´m having problem with snapchat. I´m not able to use the video recorder in snapchat, when I try it freezes and I get the following message:
"Snapchat was unable to open the camera. You may need to restart the application on your device"
I´ve tried to restart the phone several times but always get this problem.
What to do?
update - also now the camera doesn´t seem to work proberly
If you have enabled" OK Google" hotword from any screen, first disable it and then try using camera for recording
Sent from my E5563 using Tapatalk
AnandSadar said:
If you have enabled" OK Google" hotword from any screen, first disable it and then try using camera for recording
Sent from my E5563 using Tapatalk
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Click to collapse
Thanks for your quick response
But I really don´t understand what you mean. Could you be more specific?
helliboy2015 said:
Thanks for your quick response
But I really don´t understand what you mean. Could you be more specific?
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Click to collapse
I had this exact same problem for a few weeks when I initially bought this phone. I tried the "OK Google" hotword method but to no avail.
The way I fixed Snapchat to record videos again on my phone was to free up storage space on my phone. I always have at least one gig of space free. Since doing this Snapchat is working normally.

YouTube problem in z5c

I'm having this problem, is really annoying sometimes when I try to play videos on YouTube it says "There was a problem while playing. Touch to retry" I have to reboot my phone every single time that this happens, I don't know why, it's getting really annoying, what can I do?
Sent from my E5803 using Tapatalk
2
+1
I have the same problem.
suddenly, the camera stops working, and I get a message saying something like "the camera is in use by another application" message. and not in use by any application, or use a camera app third.
at the same time when the camera fails, if I put youtube I have the same error message, as if it had network, and you can not load the videos.
to me obliged to restart the terminal.
my phone is a compact Z5, yellow, it appears in the box 2.1 review.
bootloader currently open, had the installation stock, and to try to solve the problem I did a clean install of the latest version .200, with their wipes.
but the problem has resurfaced ...
any ideas?
Thank you, and happy holidays
Sent from my E5803 using Tapatalk[/QUOTE]
Fransis88 said:
+1
I have the same problem.
suddenly, the camera stops working, and I get a message saying something like "the camera is in use by another application" message. and not in use by any application, or use a camera app third.
at the same time when the camera fails, if I put youtube I have the same error message, as if it had network, and you can not load the videos.
to me obliged to restart the terminal.
my phone is a compact Z5, yellow, it appears in the box 2.1 review.
bootloader currently open, had the installation stock, and to try to solve the problem I did a clean install of the latest version .200, with their wipes.
but the problem has resurfaced ...
any ideas?
Thank you, and happy holidays
Sent from my E5803 using Tapatalk
Click to expand...
Click to collapse
[/QUOTE]
I have the same camera problem. Also can't play videos on Twitter, either. It happens after a while, but the only solution I have found is to restart the device. Anyway it appears again after some time. It's really frustrating. I hope to find a solution to fix this. I'm in the latest firmware version. 200 and have an unlocked bootloader. Hope Sony fixes this in a future update. I'm waiting for a custom Rom also just to see if this problem disappears, but is a new device so I guess I'll have to wait. Glad to see I'm not the only one with this problem.
Thanks, Happy holidays! [emoji2]
Sent from my E5803 using Tapatalk
I can also confirm both of those problems, both YouTube and camera. I also have unlocked bootloader and I'm running .152 currently. Really.. REALLY annoying. I can also confirm that the streaming problem doesn't only affect YouTube, but some other apps too, for example video streaming on Relay for Reddit or Facebook videos.
I'm running stock (locked bootloader) and I have the problem with the Youtube app. In my case, it happens with specific videos. I thought the problem was just the site being weird, but looks like that's not it.
Kallu609 said:
I can also confirm both of those problems, both YouTube and camera. I also have unlocked bootloader and I'm running .152 currently. Really.. REALLY annoying. I can also confirm that the streaming problem doesn't only affect YouTube, but some other apps too, for example video streaming on Relay for Reddit or Facebook videos.
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Click to collapse
Yeah, it also happens on other apps, like twitter, everytime I try to play a video it says "content not available" as I said the only solution I've found is restart the device, but after some time, the problem comes back again. It's really annoying because I have to restart the device every time. But for now I'm using Chrome to play Youtube videos. Another problem I have is that I can't add chrome bookmarks on desktop, it shows empty even though i have many bookmarks (including Youtube) , so I have to open Chrome app and then access Youtube. Hope the marshmallow update fix all this. Because it's really frustrating
Sent from my E5803 using Tapatalk
I was getting the YouTube issue on every video, but clearing the phone's cache (fastboot erase cache) seems to have solved it.
cassidyjames said:
I was getting the YouTube issue on every video, but clearing the phone's cache (fastboot erase cache) seems to have solved it.
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Click to collapse
Thanks for this reply. I'll try wiping the cache tomorrow and will report back if it fixes the problem for me.
My cousin has the same issue on Z3 Compact, after updating to Lollipop. On Kitkat it was fine. So it's certainly not device specific.
---------- Post added at 04:04 PM ---------- Previous post was at 04:04 PM ----------
cassidyjames said:
I was getting the YouTube issue on every video, but clearing the phone's cache (fastboot erase cache) seems to have solved it.
Click to expand...
Click to collapse
Can you do this with an locked bootloader? A bit funny though, since we did a factory reset, which would erase the cache partition.
cassidyjames said:
I was getting the YouTube issue on every video, but clearing the phone's cache (fastboot erase cache) seems to have solved it.
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Click to collapse
I cleared phone's cache via recovery but the problem appears again after a while. Is there a difference if I use fastboot command?
Sent from my E5803 using Tapatalk
rolo143 said:
I cleared phone's cache via recovery but the problem appears again after a while. Is there a difference if I use fastboot command?
Sent from my E5803 using Tapatalk
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Click to collapse
I see, no there's no difference. I presume it has to do something with the system, then just being easily fixable with clearing cache.
Kallu609 said:
Thanks for this reply. I'll try wiping the cache tomorrow and will report back if it fixes the problem for me.
Click to expand...
Click to collapse
Sadly, it didn't work for me. The problem is still there. I really hope this gets fixed in the Marschmallow update, I hate that I have to keep rebooting my phone.
problem still persists. sigh.
This is good news for me, I rooted mine the day I got it and thought it was ad blocker hanging up or something. I have to restart a few times a day to get by it.
The accessing sim notification is the worst though. That I wish I could fix.
Has anyone been experiencing this with the MM?
I can't recall this happening for about two weeks now.
Option to fix temporary
rolo143 said:
I'm having this problem, is really annoying sometimes when I try to play videos on YouTube it says "There was a problem while playing. Touch to retry" I have to reboot my phone every single time that this happens, I don't know why, it's getting really annoying, what can I do?
Click to expand...
Click to collapse
Before to start, I need to make clear some points. 1) I dont speak english very well 2) I am not a programmer
The youtube problem I fixed deleting the app and installed an old version.
The problem with the camera what I did was, I installed MM, and I used the official Kernel to root but I didnt install the Xposed.
I hope it helps you guys.
Kallu609 said:
Has anyone been experiencing this with the MM?
I can't recall this happening for about two weeks now.
Click to expand...
Click to collapse
I'm experiencing this with MM update (currently .182). Can't open youtube videos, take movies with camera, or use creative effects / sweep panorama etc. Reboot helps just for a while.
EDIT:
I discovered that problem with creative effects / sweep panorama is unrelated to video problems. After restart I can watch youtube videos and make movies with camera, but creative effects or any app related with taking photos doesn't work. Its interesting because 4k and Timeshift Video works. Any clues? Maybe i disabled too much preloaded apps, who knows.
I see that this thread hasn't been that active lately. Are you still experiencing this because I am, and it's pissing me off.
Sent from my E5823 using XDA-Developers mobile app
Kallu609 said:
I see that this thread hasn't been that active lately. Are you still experiencing this because I am, and it's pissing me off.
Sent from my E5823 using XDA-Developers mobile app
Click to expand...
Click to collapse
yup, I recently moved up to marshmallow and its still there. Ive tried every youtube version known to man and it still happens. I have to reboot so many times a day its ridiculous.
edit: I have noticed its linked to all video playback on the device, snapchat videos do not work without a reboot either.
civicsr2cool said:
yup, I recently moved up to marshmallow and its still there. Ive tried every youtube version known to man and it still happens. I have to reboot so many times a day its ridiculous.
edit: I have noticed its linked to all video playback on the device, snapchat videos do not work without a reboot either.
Click to expand...
Click to collapse
I didn't have this problem for a while but it has resurfaced again. When this happens I'm not able to play Facebook or Twitter videos & gifs, Youtube always says "There was a problem while playing. Touch to retry" it's frustrating I have to reboot phone to solve this and then it happens again every few hours or so.

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