[Q]Touch Response Issues - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hey,
I've encountered some issues lately (since the 5.1.1 update) with the touch responose on my Galaxy S6 Edge.
The Back and menu button near the home button sometimes doesnt response as well as the screen...
Have anybody has met this problem and found a way to fix it?
Thanks....

Kiddooo said:
Hey,
I've encountered some issues lately (since the 5.1.1 update) with the touch responose on my Galaxy S6 Edge.
The Back and menu button near the home button sometimes doesnt response as well as the screen...
Have anybody has met this problem and found a way to fix it?
Thanks....
Click to expand...
Click to collapse
I've been having many annoying touch issues where the notification bar and about 1/4 inch below dont respond to touch at all. After many restores, odins, factory resets, the only thing that helps is turning off screen and turning it back on.

Well that's a timed fix...
Any idea how to fix it perm or just send it back to samsung?

Kiddooo said:
Well that's a timed fix...
Any idea how to fix it perm or just send it back to samsung?
Click to expand...
Click to collapse
No point sending back as its a software issue. Unless you know the cause and can reproduce on command, we will have to hope its fixed in a future OTA. A lot of people have touchscreen issues, a lots of those have exactly my problem that the top 3/4 inch of the screen stops responding. Could very well be an app or setting that causes a conflict...I already saw something similar with my S5 where the audio jack sound would just cut off for no reason and I had to unplug AUX or headphones to have it back. It could also be a manufacturing defect.
I remember a few weeks before the S6 came out, a video poped out showing how the sides of the screen were registering about 80% less touch input the the rest of the screen. Screen Gate was almost born until the S6 came out and nobody had such issue.

You can try recalibrate the touch by using the code
Sent from my SM-G925F using XDA Free mobile app

Related

Razr touch screen randomly not responding

I had my razr for about 2 weeks, and this problem already happen to me a few times.
The touch screen will suddenly not responding to ANY touch, only the the buttons are still working(include the 4 buttons on the bottom).
I had to hard reboot my phone to get it working again.
Does anyone face the same issue?
Sent from my XT910 using XDA App
WongJames said:
I had my razr for about 2 weeks, and this problem already happen to me a few times.
The touch screen will suddenly not responding to ANY touch, only the the buttons are still working(include the 4 buttons on the bottom).
I had to hard reboot my phone to get it working again.
Does anyone face the same issue?
Sent from my XT910 using XDA App
Click to expand...
Click to collapse
Yes I also face this type of problem while playing games. Screen become unresponsive while playing but can solve by pressing power button(no need to reboot).Not on 2.3.5 base only on 2.3.6.
I also face this problem, after updating my rom to arctic 2.0 rom, which uses some stuff from 2.3.6.....power does not help, have to hard reboot. any idea why?
I've had this problem happen to me on my Droid RAZR (CDMA Verizon), can't remember if its before or after I was rooted... I just had to hard restart and its only happened once since then.
pswin09 said:
Yes I also face this type of problem while playing games. Screen become unresponsive while playing but can solve by pressing power button(no need to reboot).Not on 2.3.5 base only on 2.3.6.
Click to expand...
Click to collapse
The power button does not work for me
I had try to press the power button, but then the screen still not responding, so I cannot pass through the lock screen, and have to hard reboot......
I am on stock rom, 2.3.5, the Asian version.
But it seems it does not matter to different region's razr since the cdma one had the same issue
Sent from my XT910 using XDA App
I get this too. I had 3 razrs, first two had dead pixels so I had them replaced, all had this issue. Has not happened in awhile and I can't remember if it was always with a game, but at least one time it was with a game. Anyway, I don't think this has to do with rooting because my first one I never rooted and it did this. Don't remember if power button worked or not, but I had to reboot as well with power and volume down, or up, whatever it is, to get it to respond again.
No problems here.
I have had this happen about 4 or 5 times for me as well - got it day of launch. Mine says it is the XT912 though - is that right?
XT912 is the Verizon specific one, so yes.
Seems to be a fairly common issue. What is the chance that this is a software problem as opposed to a hardware one and so will be fixed with an update?
I had it happen for the first time yesterday after about 5 weeks or so, strange cause I wasn't doing anything. Battery was at about 15% though...
I only encounter this bug when I open Rom Toolbox for the first time and the superuser permissions screen shows up. My screen doesnt respond to touch anymore. I have to use the power button to make it work. Thats it. It happens nowhere else.
I've been using ROM Toolbox since day one, can't say it's the issue.
Sent from my XT910 using xda premium
opensourcefan said:
I've been using ROM Toolbox since day one, can't say it's the issue.
Sent from my XT910 using xda premium
Click to expand...
Click to collapse
Happened to me today...any need to panic?? On official Stock ROM 2.3.5...
Also, is this a hardware issue or software??
My problem is bit different, on a 4 month old unrooted razr.
Touch screen will start to fail recognizing my sywpe typing and start jumping all over the place, or it will end the word while I'm still sywping the word...
Sometimes it types in different letters (1/2 keyboard away) when I'm not sywping to avoid this BS when it happens.
Unfortunately, I cannot reproduce this result whenever I want to, I'm currently trying to reproduce the situation.
I believe this happens more often when my battery is low... or when I have been using it for an extensive time.
I go to draw program to test if it is the hardware problem and it is jumpy too, but not by much.
The problem does get better with reboot, but not 100% of the time, so I can't conclude it is SW problem
I also have issues with this. I think the problem is software side. It seems to be poorly responsive often after I unlock my phone and try to swipe screens.
Also while typing quickly with two hands it often does not input all the letters I type, although it flashes the keys and acknowledges that I touched them (this one might be a keyboard issues, not sure yet)
And ya, on an all black screen, I'm noticing some dead pixels- a lot of rectangular patches of dead pixels. I don't really notice it anytime else except when it's all black.
Been making me double think my choice, but I will wait for ICS update and possibly bootloader bypass. But.. I might be getting another phone shortly just because of the size (bezel mostly), these touch screen issues, and the performance isn't exactly where I anticipated it to be.
Razr XT910 touchscreen randomly jumping or not responding
I'm having all the problems mentioned earlier:
- touchscreen stops working randomly
- touch "jumps", like someone is touching it in random places
- some letters on the keybord stop working randomly
- phone gets quite hot at the top
My XT910 is not altered in any way, stock android 2.3.5, as updated as possible.
This happened when it was up-to-date and the very clean one.
This happens really irregularily. At first it happened when I played multitouch games - at some point the touchscreen just stopped responding and could only go back or lock the screen (but not unlock it, obviously).
Twice it happened when I was just going through messages or contacts.
I sent it to Motorola to fix it - they just reset it, benchmarked it for 45seconds and sent it back.
The very evening I got it back I tried to "heat" it myself - I installed a lot of apps, played a lot multitouch games on 3d graphic and voila! - it started freaking out like never before (vidoe in zip file attached).
My last idea is that it happens because of a low quality generic anti-scratch foil on the screen. So I threw it away and tried to "heat" the phone again - nothing.
I used a different foil - anti-reflecting + benchmarking apps - nothing.
If it happens again I'll send it with this video + the one I'll make then.
Hope it gets Motorola specialists off their ass and back to work .
Hey there, my maxx has this weird issue with it's screen too.
Take for example, a game with on screen controller like reckless racing. If i push the screen too long, it won't recognize my press anymore in the pressed area. I tried to go back home, thinking this is the game issue, but it's not, the home launcher button that coincidentally in the same location with game control button is unclickable. i tried with phone tester app and it show the same symptom, the pressed area indicator will disappear within 1-2 minutes.
The only solution is to turn off display and turn it on again. Should i bring it to service center?
Sent from my XT910 using xda app-developers app
Hello, I've recently having this exact same problems with my Motorola Droid Razr Maxx.
The screen sometimes doesn't respond as it should:
-Random touches.
-Not detecting swipes.
-Not detecting anything at all after long press.
-Detecting the touch location wrongly...
When this happens, sometimes a reboot fixes everything. Others, I just have to stop using the phone, and come back later.
Has anyone managed to find a possible cause and/or solution to this problem?
I've tried diferent roms, full reset, rsd flashes... But still the same problem

touch screen issue

I just bought a archos 101 g9 when it was on sale on woot last week and so far it is working pretty good, however I have an annoying problem with it.
If it has been sleeping for over a few minutes (regular sleep, not the deep sleep) and I wake it back up the touch screen goes crazy. The bottom left corner keeps detecting a touch event. It will cycle from multiple on/off touches a second to one on/off every few seconds. If I rotate the tablet to portrait, it will start scrolling the screen none stop to the left. So far the only fix is to do a reboot.
It does not happen every time, just occasionally when I wake it up from sleep.
Today i got a case for it, and whenever it is in the case, the touch screen goes crazy. Same touch events in that same area.
I am guessing something is wrong with the digitizer. Anyone else seen this problem before?
Have the same problem, and as I've read on xda and archosfans forums, this isn't an uncommon issue. We'll just have to wait for a firmware update, as rebooting seems to fix it, so it doesn't seem to be a hardware problem.
Sent from my ARCHOS 101G9 using Tapatalk 2
I have exactly the same problems.
@ARCHOS: PLEASE FIX THIS PROBLEM. THIS IS A SERIOUS BUG !
Sensitive Touch
I have similar problems with the touchscreen. If I'm holding it with one hand by a corner, it detects touch. The rest of the time it is a little jittery and releases or double taps in games. It's still not a deal breaker, though.
I hope we don't have to swap digitizers to fix it.
Hi !
Me too
...works fine after Touch Screen Calibrate , but the next reboot do the same !
surdu_petru said:
Hi !
Me too
...works fine after Touch Screen Calibrate , but the next reboot do the same !
Click to expand...
Click to collapse
I'll give that a try and see if that works. I just got a case and as soon as it is in the case it is even worse.
EDIT: I installed a calibration app on xda and it really made it worse!
What app are you using to calibrate it?
I have a similar issue sometimes.
For me the fix is simply to clean the screen.
The strange thing is, it happens even when the screen doesn't appear to be especially dirty but I put the tablet to sleep, give the screen a serious clean with a microfibre cloth and the touchscreen issues vanish.
Could be a different issue to what you guys are having but the symptoms are the same and it's an easy 'fix' to try.
Hope it helps.
Sent from my ARCHOS 80G9 using xda app-developers app
feffrey said:
I'll give that a try and see if that works. I just got a case and as soon as it is in the case it is even worse.
EDIT: I installed a calibration app on xda and it really made it worse!
What app are you using to calibrate it?
Click to expand...
Click to collapse
Use the inbuilt one, Settings > Repair & formatting > Touch screen calibration.
Sent from my GT-I9001 using Tapatalk 2
omegaRED7 said:
Use the inbuilt one, Settings > Repair & formatting > Touch screen calibration.
Sent from my GT-I9001 using Tapatalk 2
Click to expand...
Click to collapse
Thanks, I had not noticed that area in the settings before. Recalibrating it in the cover has helped a lot.
I pretty much had this since day 1......
The current state is ; it doesn't work at all then all of a sudden It will pop back into life and then pretty much go "mental" as already described, I also found it reacts poorly to minor temperature variations, i.e going from outside to inside and general day to day travelling. Recalibrating used to "help" but now has no effect.
From watching the debug logs part of me thinks it's a bit of both, hardware and software ( just a hunch ) I noticed the driver fail to get a "ping" response from the hardware a couple of times.
I've pratically given up on it myself and plugged a keyboard and mouse in via a hub on the full size usb...... The hub has now stopped working for some reason , I'm now on a OTG Keyboard with a Virtual Mouse Driver using the numeric keypad and some adb input trickery ,
I've got another touch screen/digitizer to plug in, just not got round to putting it in yet and a little part of me is starting to enjoy finding more elaborate ways of interacting with the device... :laugh:
Does anyone know who the OEM of the digitizer Unit is? My previous investigation led me to china but information seems to be thin on the ground with this one
surdu_petru said:
Hi !
Me too
...works fine after Touch Screen Calibrate , but the next reboot do the same !
Click to expand...
Click to collapse
Same problem and even managed a RMA from ARCHOS. Thing is your OC edition fixed it for me.

Right side of screen unresponsive to touch

I noticed today when i woke up i cannot press the right side of the screen and get any kind of response. It is only about a thumbs with of the right edge but this prevents me from being able to hit send on text messages on the default messaging app and also on go sms as the send buttons are in the same general location. Is my phone just FUBAR or is there some way i can resolve the issue. Have tried power cycling and thats about it. I guess i need to know if this is a software issue or a hardware issue and if there is any way to find out and fix the problem.
I've been having the same issue actually. In the bottom right corner, anyway.
Like when I go to attach a picture to a text message, I have to hit the text box first so the paperclip button is out of the corner. I've also had some trouble unlocking with the camera or touching it from the Navbar, where it's positioned in the bottom right corner. :/
Murasakiii said:
I've been having the same issue actually. In the bottom right corner, anyway.
Like when I go to attach a picture to a text message, I have to hit the text box first so the paperclip button is out of the corner. I've also had some trouble unlocking with the camera or touching it from the Navbar, where it's positioned in the bottom right corner. :/
Click to expand...
Click to collapse
I have similar issues with that when my phone is plugged in. And my acreen often locks up kinda with the last image on the screen being the only thing you see until you reset.
Ciloteille said:
I have similar issues with that when my phone is plugged in. And my acreen often locks up kinda with the last image on the screen being the only thing you see until you reset.
Click to expand...
Click to collapse
I don't think I've had an image stuck to my screen yet. I have this problem even if it isn't plugged in, which is really strange. Not sure why it's so unresponsive, takes several tries to unlock/select.
And kudos for being in Portland too! :good:
Have either of you found a consistent way around the problem or a way to resolve it? Also are you running the phone in the base state that you bought it in or is it rooted / unlocked?
I just tested my phone, by opening the browser to google.com (mostly white background), all around the edge of the screen. And I can see feedback animations for all my touches around the edge of the screen. So I don't think there is any problem with the touch digitizer, at least on my phone. Phone is still stock, rooted and TWRP.
I have touch animation when I touch the bottom right corner on the lockscreen, but it doesn't always drag/ripple out. Sometimes it acts like I've pulled my finger off so I have to do it again.
Rooted, unlocked, stock.
After touch responsiveness got increasingly worse i contacted AT&T and they are sending me a free replacement since these issues seem to be covered under the one year warranty. Just throwing that out there in case anyone else gets as frustrated with the problem as I have and cant find a permanent fix.
I can confirm that I am having very similar problems... it is getting worse.
I am stock rooted and unlocked.
It is getting harder and harder to press things, fling actions (like scrolling through a list) hardly move a thing.
I just installed a multitouch visualizer and whenever I have 2 fingers on the screen and then go to cross them (start with fingers in opposite corners, move one up and the other down until they pass each other in the middle) it actually loses both fingers and then sometimes only one pops up again on the screen.
Can anybody try an app like this Play Store Link.
I've had similar results with 2 other multitouch testers.
Is it my phone, or everybody's?
----EDIT-----
Figured I would install the Base ROM (7.0>7.3) because either it was a software issue and maybe the ROM would fix it, of it was a hardware issue (I really didn't think it should be acting like that) and I would try to get it replaced.
The Base ROM fixed my issue (for now, fingers crossed).
Now using a multitouch visualizer, the contact points are always seen, even when the fingers cross.
Don't know what caused it, but it was software (at least for me).
----EDIT----
Just plugged in the charger again... now the touchscreen is acting strange again... this phone does strange things when plugged in...

[Q] Touchscreen wakeup issue

Hi everybody,
Recently I've been encountering a problem where my streak won't respond to any touches after I open the screen. Pressing the power button and waking the phone up again does not solve the problem. I've read about the static issue, but unfortunately it doesn't seem to be the case here as the problem still occurs even when my streak isn't in my pocket.
Oddly enough, rebooting the phone solves the issue temporarily. The touchscreen will work perfectly until I turn the screen off again, but when I turn the screen back on, the phone doesn't seem to register any touches. The phone itself works fine as it still receives notifications even when the touchscreen is unresponsive.
Is this a hardware or a software issue?
I'm currently on DSC 2.2 and baseband 366. I'm going to try a factory reset right now to see if any will improve.
Thanks!
Edit: did a factory reset, problem is still occurring
I have the same problem, does anyone know how to fix this? thanks
Sent from my Dell Streak using xda app-developers app
Have you tried recalibrating your touch screen from the dell menu?
Its option 3, worked for me a few days ago.
Loco007 said:
Have you tried recalibrating your touch screen from the dell menu?
Its option 3, worked for me a few days ago.
Click to expand...
Click to collapse
Yeah I have. I'm currently assuming it's a hardware issue since I've reverted back to a stock rom along with several other custom roms but the touchscreen still remained unresponsive after waking it up. I'm hypothesizing its a bad connection somewhere, especially if the display and touch sensor wake up separately. Does anybody know anything about this and whether it can be repaired?
On the other hand, I might be completely wrong...
I noticed that some bags for DS5 produce static electricity, such as the original Dell Bag (Futon bag - ?)
The Leather Bag (with red fissure) does not produce static electricity even when having the DS5 in trousers.
jlin5647 said:
Yeah I have. I'm currently assuming it's a hardware issue since I've reverted back to a stock rom along with several other custom roms but the touchscreen still remained unresponsive after waking it up. I'm hypothesizing its a bad connection somewhere, especially if the display and touch sensor wake up separately. Does anybody know anything about this and whether it can be repaired?
On the other hand, I might be completely wrong...
Click to expand...
Click to collapse
I had this problem once, pried and screwed the Streak open, checked connection ribbons, and cleaned it with (a little bit) electric contact spray. This has saved my irresponsive power button as well! Success:good:

Proximity sensor issues

I am rooted, and currently runny no-name ROM but rom doesnt seem to matter. My proximity senser is giving me issues. Testing it showed that if i cover it it will recognize it but then is stuck not sensing me removing it. I dont have any case or screen glass that is covering it. Anybody else having this issue?
Yes I have had this issue since day 1. Stock not rooted
Sent from my LG-H901 using Tapatalk
Have had the same issue since day one, 11/10/15. Not rooted. Aside from an ok battery life, this is the only problem I have with the LGV10.
i have this problem also.. its happening more and more when hanging up a call. I have to press the back button to get the screen back on.
Ludeape said:
i have this problem also.. its happening more and more when hanging up a call. I have to press the back button to get the screen back on.
Click to expand...
Click to collapse
Now it does it every call on mine, but test with app Aida64 works fine
Me too .. Any Fix can solve that ?
₪HuEx₪

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