OnePlus 2 extremely susceptible to water damage - OnePlus 2 General

Ad the title says, be warned fellow OnePlus 2 users! As of about 3months of ownership, 3 features of my op2 have broken due to water damage, without ever getting water in the phone. Simply by leaving my phone in my bathroom during my morning shower, the finger print scanner and both cameras stopped working. The fingerprint scanner broke about a month ago after stopping for days at a time and hadn't worked since, I assumed that the damage was due to water entering the phone via the vapor from my warm showers. Just this morning, while keeping my phone a safe distance from my shower, water entered both the rear and front cameras. I managed to fix the rear camera with very light blowdrying and a bag rice, but the front camera has a horrible water "filter" that prevents any light from being detected. Obviously, km extremely angry with OnePlus quality control, never in 6 years of smartphone ownership has something like this been an issue, but I guess it's my fault for purchasing the phone. Be wary and keep your phone away from any water!

Never left my phone in the washroom when showering. Thought this was common sense. Unless they made it air tight, steam will be getting into the tiny gaps between the home button and case, or the camera lens. This is better than my TF101 which literally have a layer of dust on the inside of the rear camera lens.

Open a RMA ticket
Sent from my ONE A2003 using Tapatalk

So you left your phone a "safe distance" away, yet enough water entered to flood the camera and short the fp sensor. And you're angry at OP because they didn't explicitly tell you not to expose it to extreme humidity?

CrashTestDroid said:
So you left your phone a "safe distance" away, yet enough water entered to flood the camera and short the fp sensor. And you're angry at OP because they didn't explicitly tell you not to expose it to extreme humidity?
Click to expand...
Click to collapse
I don't think you get the point, it was a good 5 ft from the shower with moderately warm water with a vent and window open. There was not a large amount of humidity at all. I understand it is not wise to leave it like this but there was very little moisture in the room, and it was there for a maximum of 7 minutes. The fingerprint scanner broke by washing my hands then touching my phone. I understand I should not have had it in the room in the first place, but there is clearly a quality assurance issue when it comes to water, no other phone has had a problem like this for me, and that includes accidental submersion of my opo. I'm simply warning people to not make the same mistake I have, albeit I don't consider it too much of a mistake rather than too much trust in my phone

I think I've seen a thread like this for every device on xda (slight hyperbole).
Electronics and moisture/humidity don't go together.

Alright. I guess this was just a misconception in my part, but no need to criticize too much. I will accept the blame for the cameras, but the home button I honestly don't understand how a drop of water destroys it. I regret creating this thread, I didn't mean to sound rude or unappreciative, I was just fed up and in the moment. I fixed my front facing camera but my home button is still unresponsive. Don't make the mistakes I have, consider this thread merely a warning, don't be stupid (like me)

Seriously - I've taken ALL my phones into the bathroom with me so far, including those that were waterproof and those that weren't. NEVER had any issues, even when I showered with the windows closed. So I don't think a phone should break like that. And it makes me afraid to take my OPT out when it's raining or when I'm in the snow, if a slight bit of water can mess with the fp sensor like that (read in another thread that a user simply pressed the home button with a wet finger and it stopped working.)

Well, i bring my OPO n OP2 oftenly to bathroom, so i can read news and elses while doing what we all know, hahaha.
but when i'm showering i always put it inside my pants pocket.
so far no harm is caused by doing so...

yes, anytime there are openings in a device which would allow water or vapor in there should be added protection around that point. it's known as ingress protection or ip rating. the oneplus one has no ingress proection certification, my guess is the two also is not certified.

I've used my OPT in slight rain and I also like to listen to music while showering and its working like it is supposed to.

While this doesn't really help, it's crazy how much the device can vary unit to unit. With the ones reporting pretty much no submersion but taking bad water damage to this one:
https://youtu.be/Sj567lBV0Ic

wtoj34 said:
Alright. I guess this was just a misconception in my part, but no need to criticize too much. I will accept the blame for the cameras, but the home button I honestly don't understand how a drop of water destroys it. I regret creating this thread, I didn't mean to sound rude or unappreciative, I was just fed up and in the moment. I fixed my front facing camera but my home button is still unresponsive. Don't make the mistakes I have, consider this thread merely a warning, don't be stupid (like me)
Click to expand...
Click to collapse
Maybe using a decent case that covers up the phone will help in situations like this? on the flip side, i have taken almost every phone i own into the bathroom regularly and never had this kind of an issue...and it gets quite steamy in my bathroom when I'm showering...i take my Sony Z5P in there now and never had an issue...what I don't understand is that the One Plus Two was shown in commercials with water all over it no? Or that may have been the One...I thought this phone could handle usage in rain, etc with no issue...surely that's worse than humidity right? I think maybe you just got a defective phone or there may be something not working properly on the mainboard....I'd RMA it.

wtoj34 said:
Ad the title says, be warned fellow OnePlus 2 users! As of about 3months of ownership, 3 features of my op2 have broken due to water damage, without ever getting water in the phone. Simply by leaving my phone in my bathroom during my morning shower, the finger print scanner and both cameras stopped working. The fingerprint scanner broke about a month ago after stopping for days at a time and hadn't worked since, I assumed that the damage was due to water entering the phone via the vapor from my warm showers. Just this morning, while keeping my phone a safe distance from my shower, water entered both the rear and front cameras. I managed to fix the rear camera with very light blowdrying and a bag rice, but the front camera has a horrible water "filter" that prevents any light from being detected. Obviously, km extremely angry with OnePlus quality control, never in 6 years of smartphone ownership has something like this been an issue, but I guess it's my fault for purchasing the phone. Be wary and keep your phone away from any water!
Click to expand...
Click to collapse
Dude, do you know that the Samsung Galaxy core gets damaged if the humidity is above 55%?
You've exposed a phone to about 90%+ humidity and you expect it to survive?
And I take my op2 to the toilet everyday. I'm typing from it right now.

Not meaning to contradict this but... I always take a shower while listening to music in my OP2 and nothing bad had happened to it (and I use a lot of hot water which causes a big amount of vapor). I've even splashed (accidentally) some water on it. I already have one month and 9 days with the phone working fine.

If the humidity messed with your HOME button try this, it really worked for me:
http://forum.xda-developers.com/showthread.php?p=64555138
[VIDEO] Oneplus 2 Home Button completely Dead !

wtoj34 said:
Ad the title says, be warned fellow OnePlus 2 users! As of about 3months of ownership, 3 features of my op2 have broken due to water damage, without ever getting water in the phone. Simply by leaving my phone in my bathroom during my morning shower, the finger print scanner and both cameras stopped working. The fingerprint scanner broke about a month ago after stopping for days at a time and hadn't worked since, I assumed that the damage was due to water entering the phone via the vapor from my warm showers. Just this morning, while keeping my phone a safe distance from my shower, water entered both the rear and front cameras. I managed to fix the rear camera with very light blowdrying and a bag rice, but the front camera has a horrible water "filter" that prevents any light from being detected. Obviously, km extremely angry with OnePlus quality control, never in 6 years of smartphone ownership has something like this been an issue, but I guess it's my fault for purchasing the phone. Be wary and keep your phone away from any water!
Click to expand...
Click to collapse
Just my 2 cents but guy c'mon a shower is common to fog plus have driplets or droplets dripping down the mirrors 12 feet away every single time I shower and you really think OnePlus is at fault here....
This is where So Called flagship companies win out in the majority's minds, Because every minor or major issue brought on by the avg. slow person (sorry but really chief) they just cover the device with a simple warranty and just replace replace replace.
I'd rather save $600.00+ on my Non Contracted Device from @oneplus and let people like you just go buy a Biphone or get a Samsung whatever the drones buy these days....
Stop Blaming OnePlus for your shortcomings in this life people it is just your cellphone.
In my opinion a damn good one coming from a OPO and after that a Nexus 5 all were priced right but definetly still improving every purchase.

Idk but i wash my op2 sometimes with water under a running tap and its completely fine.[emoji14] (only when it gets pretty dirty)
Sent from my ONE A2003 using Tapatalk

PitbullSyndicate said:
Just my 2 cents but guy c'mon a shower is common to fog plus have driplets or droplets dripping down the mirrors 12 feet away every single time I shower and you really think OnePlus is at fault here....
This is where So Called flagship companies win out in the majority's minds, Because every minor or major issue brought on by the avg. slow person (sorry but really chief) they just cover the device with a simple warranty and just replace replace replace.
I'd rather save $600.00+ on my Non Contracted Device from @oneplus and let people like you just go buy a Biphone or get a Samsung whatever the drones buy these days....
Stop Blaming OnePlus for your shortcomings in this life people it is just your cellphone.
In my opinion a damn good one coming from a OPO and after that a Nexus 5 all were priced right but definetly still improving every purchase.
Click to expand...
Click to collapse
I've left this thread quiet for months now and have clearly taken back my comments. You don't understand the environment the phone was in, this shouldn't have happened, and other users have reported using their phone IN the shower. It's obviously not normal for so many hardware features to break when I've done this with no issues on every other smartphone I own. I'm not blaming OnePlus , maybe I'm just blaming my own model, but the events I went through are absolutely not normal

Related

Word of warning on the waterproofness of the XZU

I know I'm not the first to write a thread like this, and I doubt I'll be the last but....
Took my XZU in the swimming pool with me today, and it has not survived. I made extremely sure all flaps were securely fastened beforehand. Even checked that there was no dirt in the seals. I was in the shallow end of the pool, which is only ~0.5M deep, and yet after 5 mins in the water recording some vids with the GF, the phone is now dead!
Seems like some water got in behind the volume rocker, so now the phone thinks both volume buttons are permanently pressed, leading to a bootloop when trying to turn the phone on as effectively the power+vol up+vol down buttons are all pressed.
I am not impressed! I've taken the phone in the shower with me before without any problems, and tested the waterproofing in the kitchen sink before too, so I expected it to be fine. However it seems this time I was unlucky!
Moral of the story: While the XZU is waterproof(ish)... don't take it in the pool unless you don't care about the phone too much! There is a fair chance it will not survive. Personally I'm now hoping the old "leave it in a bag of rice" trick will help.
stiggy2012 said:
I know I'm not the first to write a thread like this, and I doubt I'll be the last but....
Took my XZU in the swimming pool with me today, and it has not survived. I made extremely sure all flaps were securely fastened beforehand. Even checked that there was no dirt in the seals. I was in the shallow end of the pool, which is only ~0.5M deep, and yet after 5 mins in the water recording some vids with the GF, the phone is now dead!
Seems like some water got in behind the volume rocker, so now the phone thinks both volume buttons are permanently pressed, leading to a bootloop when trying to turn the phone on as effectively the power+vol up+vol down buttons are all pressed.
I am not impressed! I've taken the phone in the shower with me before without any problems, and tested the waterproofing in the kitchen sink before too, so I expected it to be fine. However it seems this time I was unlucky!
Moral of the story: While the XZU is waterproof(ish)... don't take it in the pool unless you don't care about the phone too much! There is a fair chance it will not survive. Personally I'm now hoping the old "leave it in a bag of rice" trick will help.
Click to expand...
Click to collapse
if it is just the volume rocker buttons it should survive, good luck
It was always dubious to me all this waterproof hype
Sad to hear this happend
It's ironic how they show ads for the XZU getting toyed around in a swimming pool yet the official documentation states that the phone not be submerged in the swimming pool, sea water, solventents etc.
Sorry to hear. I took mine in the pool several times and did not have any problems. Though I did not submerge it for more than a few seconds at a time.
I was unimpressed, as the touchscreen was nigh impossible to use with wet hands. They should have included a dedicated camera button like on the smaller xperias.
Folks around me were impressed though. They could not believe I had the audacity to bring a phone anywhere near water.
I wonder how many dead S5 there has been from water?
There's a reason why it's not rated the same as a divers' watch. IPxx ratings vs NEMAxx ratings. I just lol-ed when I saw the rating, wondering how many people understand what's the meaning, what it takes to pass the test (to be able to say it's rated for it). Same goes with waterproof professional DSLRs and lenses, and how most end up broken out of warranty. Ask me how I know..
Quick update on this: The phone remained screwed for a LONG time, but in the end it is now once again working fine! :good: I had to leave the phone in a bag of rice for a week before the power/volume buttons began working properly and the phone stopped rebooting. The power button is still a little unresponsive even now, but at least the phone is back to full working order. :good:
coming from a xperia z and expecting my z ultra today(SO EXCITED, HURRY UPS !) this has me a little concerned.
im not the type to go into a pool with my phone, or even show off to my friends that i can dump my phone into a glass of water(whats so practical about that?) but i am the type to rinse my phone under the faucet probably once a day.
with my xperia z, before i knew about the gap problem in the glass i would do this, and it caused water damage.
i want to be able to wash my xperia z ultra under water without having any concerns!
asadkhanduhh said:
coming from a xperia z and expecting my z ultra today(SO EXCITED, HURRY UPS !) this has me a little concerned.
im not the type to go into a pool with my phone, or even show off to my friends that i can dump my phone into a glass of water(whats so practical about that?) but i am the type to rinse my phone under the faucet probably once a day.
with my xperia z, before i knew about the gap problem in the glass i would do this, and it caused water damage.
i want to be able to wash my xperia z ultra under water without having any concerns!
Click to expand...
Click to collapse
Why the need to wash every day?
Mine has been damp (rain) a few times, and properly wet twice (videos of giant kokopu).
I wouldn't trashed mine swimming or into the shower, but I do exist it to survive in a steamy kitchen or bathroom, or an outer pocket when it rains. Being able to play Ingress and not worry about a few spots of rain is nice.

spontaneous screen crack

Just a quick question. Anyone else have an issue with their screen cracking? My P9000 has developed a crack over the led. I didn't drop, knock or bump the phone. I've emailed support for advice. I'll keep this forum posted.
Update got a very prompt response. Two sentences
"Good day!
we are sorry to hear that, but screen will not crack by itself. it may have some physical damage on it."
No details of how to get a repair, that's it! Not the best customer service. I've replied enquiring about service centres, costs etc. and will update the post when I get more info. There are a few posts asking for similar details re. Screen replacement so the info will be useful for the community.
actually it's strange to think that a screen can brake by itself , can you post some pictures?
elephone customer care have already proved it's lower quality service . i don't know where you live but best solution imho is to give the phone to a local cinese phone repair shoop , here in my city there are a couple that repair - fix phones for low money and they also provide spareparts that arrive very quick and at low price thanks to it's black market channel, try to search one
I agree it's very unusual that the screen would break in this way, but I'm really very careful with all my devices and this has never happened before.
If Elephone say that this cannot happen then I'm not going to quibble, I'm more interested in repairing the phone. Sending it back to the seller for repair will be an interesting, long and probably prohibitively expensive process, but I'll make enquiries.
In other news Elephone are still working on a new ROM for the device, I took the opportunity to ask supplementary questions in my email :laugh: so the chatter on the forums about the 19/04 build being the last one can abate for a while.
The crack in question. Doesn't impair functionality and there's are no signs of impact
The only replacement display I found on the Web is this one https://m.aliexpress.com/item/32673463140.html Unfortunately I have no clue if this is an original display and if could place it on my phone by myself
Your phones has physical damage along the bottom side of the metal frame can clearly see where its been scraped. You sure it didn't drop or get dragged along something while face down? Hopefully there's an OEM replacement as its just the glass that seems to be damaged not the LCD
Thanks I wouldn't know how to even begin the repair but it's useful info.
I had a similar small crack appear on mine which had not been dropped I assumed it had been knocked whilst in my pocket, But then today i put my phone in my pocket to drive and collect the kids when i got to the school i had 3 additional cracks I assume its something to do with the size of the screen and it not flexing.
The new cracks now make it pretty tough to use the phone as they are affecting the touch functions, once i can unlock it i will take some photos to post.
Banathe said:
I had a similar small crack appear on mine which had not been dropped I assumed it had been knocked whilst in my pocket, But then today i put my phone in my pocket to drive and collect the kids when i got to the school i had 3 additional cracks I assume its something to do with the size of the screen and it not flexing.
The new cracks now make it pretty tough to use the phone as they are affecting the touch functions, once i can unlock it i will take some photos to post.
Click to expand...
Click to collapse
Thank you. I'd almost convinced myself that I must have knocked the phone.
Events have taken a new turn. The left hand side of the screen now creaks and pops when you press on it. If I press sufficiently hard enough it stops creaking and popping, almost as if it is correctly seated again only to literally and audibly pop out again 5 minutes later.
I will post a video later, and will be contacting elephone with evidence that there is a design flaw with the device. I'll keep this forum updated on my progress.
thats weird thats where my spontaneous crack started images attached, the bottom one is under the glass but i think was the cause of the left side one.
Adding images as attachments as well given the URLS don't seam to be showing correctly.
Mine also has a minor crack on the screen, it's in a case and has not been dropped. There is no damage to the frame at all, I'm guessing it's from being in my pocket. The phone obviously isn't as strong as mainstream manufacturers. My crack is very faint in the top right corner and you really have to look at it in a certain light to see it.
If it gets worse, I'll buy a new phone (One Plus 3) and not look at this device again
Sent from my P9000 using Tapatalk
Mine broke in my front pocket without impact. It was the aluminium frame that was bending and must have cracked under the stress. In hindsight I should have started putting the phone in my pocket the other way around. Ha ha!
YorkshiresSnipper said:
Mine broke in my front pocket without impact. It was the aluminium frame that was bending and must have cracked under the stress. In hindsight I should have started putting the phone in my pocket the other way around. Ha ha!
Click to expand...
Click to collapse
I note the replacement screens have come down in price I may have to have a go at a repair.
Sent from my Z2 Plus using Tapatalk

Not really waterproof.

Hi,
Well, I drop my phone while doing my dishes. I put it like 2 or 3 times in the water since 6 months.
Before going to sleep I shut it down because it was going crazy thinking a headset is connected/disconnected due to the water in the connector.
Then this morning, impossible to power it on. Water behind the camera glass.
It looks like water entered from the trap (that I opened only 2 times...), the water test sticker is now orange.
I have to admit I'm little disappointed, I put my Z far more times in the water without any problem, and this one who benefits years of R&D, died after 2 showers.
I suppose Sony don't care of this issue in the guaranty ?
You can try, but if i remember right they have stated that if water has entered inside phine then user has left flap/flaps open
You shouldn't have opened that flap at all but let the phone dry. The headset connected/disconnected problem is somehow normal and it goes away after some drying. It happened to me too and I let the phone for a few tens of minutes, with the socket facing the exhaust of the laptop fan (while giving the laptop some numbers to crunch).
Why would you put it in water? Sounds like a case for karma.
ninjy said:
Hi,
Well, I drop my phone while doing my dishes. I put it like 2 or 3 times in the water since 6 months.
Before going to sleep I shut it down because it was going crazy thinking a headset is connected/disconnected due to the water in the connector.
Then this morning, impossible to power it on. Water behind the camera glass.
It looks like water entered from the trap (that I opened only 2 times...), the water test sticker is now orange.
I have to admit I'm little disappointed, I put my Z far more times in the water without any problem, and this one who benefits years of R&D, died after 2 showers.
I suppose Sony don't care of this issue in the guaranty ?
Click to expand...
Click to collapse
The device is certified waterproof for fresh (and pure) water only. Substances such as soap or harsh chemicals can damage or remove waterproof adhesives.
There is also the possibility that you have been unlucky.
That's why Sony phones are no longer waterPROOF: people always put the phone through various situations and then say something like "but it says it is waterproof!".
I washed mine in the sink under running tap water. It came out just fine. Washed it because my kid spilled soda on it.
They are WaterPROOF
I had the Z3 Compact about a year ago and that was waterproof. I put it under water many times, I got soaked in the rain completely with my new Z5 Compact and it is fine. I also used it in a swimming pool with no problem what so ever.
Also to prove they are waterPROOF,
"IP 68 Enclosures - IP rated as "dust tight" and protected against complete, continuous submersion in water."
Continuous submersion, so continuously going under water.
If your Z5C broke then it's most likely because of the three factors:
Faulty Phone
Open flaps
Left in water too long
That's all I can think of anyway
Peace
ninjy said:
Hi,
Well, I drop my phone while doing my dishes. I put it like 2 or 3 times in the water since 6 months.
Before going to sleep I shut it down because it was going crazy thinking a headset is connected/disconnected due to the water in the connector.
Then this morning, impossible to power it on. Water behind the camera glass.
It looks like water entered from the trap (that I opened only 2 times...), the water test sticker is now orange.
I have to admit I'm little disappointed, I put my Z far more times in the water without any problem, and this one who benefits years of R&D, died after 2 showers.
I suppose Sony don't care of this issue in the guaranty ?
Click to expand...
Click to collapse
Had exactly the same problem, I sent the phone for warranty repair and got a brand new one .
MrMmmkay said:
Had exactly the same problem, I sent the phone for warranty repair and got a brand new one .
Click to expand...
Click to collapse
Same here, the warranty works in some cases.

[Waterproofing] Participate Please

Everyone Participate Please
I'm about to buy this phone so just wanted to make sure if anyone had issues with waterproofing or water test fails like previous Xperia phones.
Please give me your experience with this device in wet conditions
So far I have found the Z5C has way better waterproofing than the z3c, as you are not needing to move the flap to charge the phone all the time
I have used my phone in the ocean (even though it is not specifically designed to be used in the ocean) and washed it off with fresh water afterwards multiple times, and it works like a charn, no leaks or condensation
@nzzane
Great to hear!
Headphones and sound issues till dries
Also, a kind of obvious note. You will have to wait till the phone dries to charge it, and sound quality will be a bit muffled due to the water (until it dries)
@smardu @nzzane
I can live with that
ill recommend to put duct tape on the string hole
i found on my test water can enter from there only
@Superrman
Are the string hole and flaps connected like open tunnel between them (considered faulty units)?
showers, rinses(not washing machine, just tap or hose), thunderstorms A+ for this phone so far!
Sound does get muffled in direct spray and the occasional water drop changes the song lol but all in all had the phone for a year and could sell it as NEW if needed
@Tingles
I guess Sony waterproof smartphones are getting better and better!
rip
I ran mine under a tap and five minutes later the screen stopped working lol.
avionisasian said:
I ran mine under a tap and five minutes later the screen stopped working lol.
Click to expand...
Click to collapse
Were you able to fix it?
Waterproof??
Yea so I got my z5c back from repair and somehow I damaged the screen with water when running it under a tap. So I guess mine wasn't that waterproof...
avionisasian said:
Yea so I got my z5c back from repair and somehow I damaged the screen with water when running it under a tap. So I guess mine wasn't that waterproof...
Click to expand...
Click to collapse
Our device has these ratings
IP6X. Dust tight.
IPX5. Protected against low-pressure water jet spray for at least 3 minutes.
IPX8. Protected against the effects of continued immersion in water at depths greater than 1 metre. The exact conditions are specified for each device by the manufacturer.
Here's the address for proper precautions for our device, plus some other info.
http://support.sonymobile.com/global-en/dm/waterproof/
Although now that you have had it repaired I would be a little more delicate with that device.:fingers-crossed:
When your phone gets opened, generally consider it to lose its water proofness. However I have been able multiple times using hot glue to perfectly seal it again.
Remember there's an easy and reliable way to check if your Xperia is water proof: Xperia Water Resistance Test

water damage?

Wife submerged her phone in a pool for about 5 seconds and now sound from mic is garbled. This was two days ago. I've tried locating the LDI in the sim slot but don't see it and haven't found any pics online showing exactly were it Is. Is it possible that the phone is damaged from such limited exposure to water?
I have submerged my phone several times for seconds and few times for minutes inside pool and also used in heavy rainfall but my phone's speakers &mic recovered every time after few hours of use.
Try to keep your phone in a box full of rice for 24hrs that might solve the issue and mostly it will be a temporary issue.
I fell into salt water with my phone (for about 10 seconds) and phone survived fine. This was about 2 months ago.
Just back from tmobile and there's no water damage. Doesn't seem to be related to the dip in the pool. Since I'm withing the 14 day window, Just did an even exchange for a new device.
nosaj13 said:
Just back from tmobile and there's no water damage. Doesn't seem to be related to the dip in the pool. Since I'm withing the 14 day window, Just did an even exchange for a new device.
Click to expand...
Click to collapse
So, IP68 works.
My V30 was submerged like 20 times shortly, no more than a minute or two on a very shallow depth of sea water. I desalted phone in sweet water quickly each time. I sail and my pockets are always wet, and somehow humidity got inside of the phone and now I get message "charging disabled until usb connector is dry" - and it's dry, it's been drying for days. when I tilt phone backwards, it starts to charge, then when I put it vertically it stops. Really weird.
I either have bad luck because other ppl are happy with IP68 OR not every V30 was build equally. I will buy one more V30 as they are cheap now and retry if it's luck or just bad build - and if it fails again then this phone is no IP68 whatever other ppl or articles say.
Temporary fix, maybe bad idea is to turn off the moisture sensor in service menu: type in dialer:
*#546368#*931# then service menu and disable moisture sensor. Sounds retarded approach but phone works for now. This secret number tends to vary from model to model and even stops working when you change setting or two, so you might need trying other codes to restore setting: *#546368#*930#. Totally weird, but worked here.
Funny thing - now I use Butterfly 3 for water sports because that one I don't care much about that phone due to some software bugs in dialler (exit code issue for these who know) - but that one just doesn't want to die. I was even diving with it to +10 meters many times, each time an hour of surface or deep recording to film bottom of the yacht and phone just works., wet pockets, driving on the rain, all slippery and mess from fish, and it still works.
So what is going on with these IP ratings?? They aren't right, I am telling you - they are misleading. HTC is plastic unibody with some evil glue beneath LCD and has caps for some major ports, while LG is glass sandwich design and ho caps over holes or whatever, but IP57 can't be better than IP68 but it turns HTC did better job with glue lol

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