My friend sold a TeXet 9768HD to somebody. Now the customer returned it with a weird problem. When the tablet boots up and loads OS (Jellybean.rus.texet 4.2.2), it shows:
Unfortunately fingerprint unlock has stopped working.
It shows this error nonstop. Every time I tap on "OK" it comes back in a blink, with lots of pain! I went to Settings → Apps and saw this "FingerPrint Unlock" there, but like system apps it doesn't have "Remove/Uninstall" option. I can't install anything on it, because this error message is on the screen all the time. So I tried to use both "Force Stop" and "Disable" options, but regardless of that the error still comes up.
I've no idea what to do. My friend asked me to flash it, but since (obviously) TeXet no longer is active, there's no support.
"Wipe/factory reset" and "Clear cache" in recovery didn't solve the problem too.
When I plugged it to PC, it wasn't recognized, but after installing "Rockchip Tool" not Flashing tools seems to show it.
So, what's causing the issue and what do you suggest me to solve the issue?
Related
Long story: Went in, got my Vibrant, immediately downloaded a few apps to play/test the device in the store. I got handcent and barcode scanner. Went home, tried rooting phone, couldn't get into the recovery menu. Gave up on rooting for the moment and tried to download launcher pro, and immediately after it started the download it gave me a "download unsuccessful" error, regardless of whether I was connected via 3G or Wifi. I then tried downloading several other apps and got the same error. Afterwords, I tried clearing the market's cache, signing in/out of Google Talk, uninstalling the apps I had originally downloaded, rebooting the phone; nothing worked (and I was unable to reinstall the apps I had managed to install in the first place, due to the same error).
I then attempted a factory reset and was unable to do that, given the error "No reset was performed because the System Clear service is unavailable." After going through tech support through everything I did, they asked me to do a hard reset of the phone, which I didn't realize used the same recovery menu as one must access to root the phone. Since I couldn't get into the recovery menu for whatever reason (I blamed my fingers at the time), I was told to go back to the store to swap my phone out for a new one. Did that, repeated the app downloading process but didn't connect it to anything other than a car charger, and the app store gave me the same error, and I'm again unable to perform a factory reset or a hard reset. I know it's not my fingers, though, because I was able to get into the recovery menu of a display phone at the store.
I'm going back to the store tomorrow to swap my SIM out, since tech doesn't know what else to do with it, but I was wondering if you guys had any input.
Short story: First symptom was all market downloads failed with error: Download unsuccessful. Second symptom was inability to perform a factory reset or a hard reset. Possible causes/solutions?
To fix the download unsuccessful error go to Settings>Applications>Manage Applications, then tap menu, select "Filter", select "All". Scroll down to Download Manager, select it. Tap "clear data".
That should resolve it. Found that somewhere on here and i I haven't had that error since. As for the other... Make sure you're holding down BOTH volume keys at the same time. I screwed that up at first because I thought it was a rocker switch and not two individual switches.
That seems to have fixed it! Thanks!
[Repost] I got a serious problem with my android phone
Vivek_Neel asked me to post this problem here. So here we go...
Ok, first things first.
I'm from Brazil and I have an android phone. It's a LG L40 (tri chip and tv) and I THINK it's 4.2.2, NOT ROOTED. I have learn with my friends something called "Developer settings" (or something like this, my phone is portuguese).
Then I go to this menu and I clicked something I don't remember. I just know the phone shows up a windows "Attention, blah blah blah" and I press ok then another window appears, but that was the "Shutting Down" window. Then the phone turns black and then turns on. Then a window appears saying "Optimizing apps. 0 of 137 apps". After that the phone just appeared a lot of error windows. Like "unfortunately, videos has stopped", "unfortunately, this has stopped", "unfortunately, that has stopped". And there was just the ok button. But the last message was "unfortunately, com.android.systemui has stopped". No matter how much times I click ok, this windows pops up. I can't go to settings because the system doesn't started yet, I mean, it stopped. Behind that the screen is black.
I also tried to hold lock + up + down. The system boot and the optimizing starts again.
I have downloaded SDK but I will se what can I do with it, but I know that I have to plug the phone with USB on pc. Unfortunately, the device doesnt appear on windows explorer. Only in computer management.
Please, for God's sake, help me. I'm tired about this. This really destroied my day.
Sorry for my bad english
NyconBR said:
Vivek_Neel asked me to post this problem here. So here we go...
Ok, first things first.
I'm from Brazil and I have an android phone. It's a LG L40 (tri chip and tv) and I THINK it's 4.2.2, NOT ROOTED. I have learn with my friends something called "Developer settings" (or something like this, my phone is portuguese).
Then I go to this menu and I clicked something I don't remember. I just know the phone shows up a windows "Attention, blah blah blah" and I press ok then another window appears, but that was the "Shutting Down" window. Then the phone turns black and then turns on. Then a window appears saying "Optimizing apps. 0 of 137 apps". After that the phone just appeared a lot of error windows. Like "unfortunately, videos has stopped", "unfortunately, this has stopped", "unfortunately, that has stopped". And there was just the ok button. But the last message was "unfortunately, com.android.systemui has stopped". No matter how much times I click ok, this windows pops up. I can't go to settings because the system doesn't started yet, I mean, it stopped. Behind that the screen is black.
I also tried to hold lock + up + down. The system boot and the optimizing starts again.
I have downloaded SDK but I will se what can I do with it, but I know that I have to plug the phone with USB on pc. Unfortunately, the device doesnt appear on windows explorer. Only in computer management.
Please, for God's sake, help me. I'm tired about this. This really destroied my day.
Sorry for my bad english
Click to expand...
Click to collapse
Should be able to resolve by doing a factory reset. If not, then you can reinstall the original firmware. Hopefully this guide will help: https://www.youtube.com/watch?v=QoOJn9d4Fnk
es0tericcha0s said:
Should be able to resolve by doing a factory reset. If not, then you can reinstall the original firmware.
Click to expand...
Click to collapse
@edit
Nevermind. I solved it. Thanks anyway =]
Hi
My friend sold a TeXet 9768HD to a someone.
Now the customer returned it with a wired problem.
When the tablet boots up and loads OS (Jellybean.rus.texet 4.2.2), "unfortunately fingerprint unlock has stopped working". It show this error nonstop, every time i click on "OK" it comes back in a blink, with lots of pain! i went to Settings then Apps and saw this "FingerPrint Unlock" there, But like system apps it doesn't have "Remove/Uninstall" option. I can't install anything on it, because this error message is on the screen all the time.
So i tried to use both "Force Stop" and "Disable" options, but regardless of that the error still comes up.
I've no idea what to do. My friend asked me to flash it, but since (obviously) TeXet no longer is active, there's no support.
"Wipe/factory reset" and "Clear cache" in recovery didn't solve the problem too.
When i pluged it to PC, it can't be recognized. But after installing "Rockchip Tool" not Flashing tools seems to show it.
Now the question is:
1st What is that problem and is there any way to solve it without flashing?
2nd if not what ROM would you suggest me to flash on it?
Thanks
Hello, I rooted my Note 4 about 2 years ago and never installed any custom ROM nor have I installed a custom recovery. It had been android 5.0.1. Recently, I decided to unroot and finally update it to 6.0.1. I then used ODIN and flashed the official firmware on sammobile. Everything went well with ODIN and the flash was complete. However, once my device rebooted, there was an error where it says "Device does not have DRK, please install DRK first..." and then there was an "error" in the middle of the screen. After 10 min, I removed the battery and manually reset the phone. Once my Note 4 booted back up, everything seemed fine, but i had this constant "unfortunately cloud agent has stopped" msg. Also, I noticed each time I opened the Gallery app, it would crash and the same "unfortunately cloud agent has stopped" would pop up. I tried to force stop the CloudAgent and gallery in my application manager but the issue continued to persist. When I would go into the settings under application settings, simply by clicking the gallery option will crash the settings app. Even my camera app would crash and have the same msg when I click the gallery preview on the bottom right. I read online that it was an issue with dropbox, but nothing changed. Finally, I decided to factory reset and wipe the cache partition my phone through recovery. I then noticed both DRK and Dm-Verity Verification Failed msg in red on the bottm of the recovery menu. Restarted the phone and everything seemed fine until I noticed the "unfortunately cloud agent has stopped" msg again. Not only that, when I try to turn NFC down in the setting, the setting app itself would crash. Tried factory resetting the phone a couple of time but the issues were still there. I also noticed that each time that I would reset my phone, there was the "Android is starting..." green screen that appears as if I was doing updating my phone. I tried re-installing the firmware with ODIN again, but I still had the same issues. I tried using smart switch to re-install the firmware but once i get my phone in download mode, Smart Swtich cant recognize my phone. Here we are now, I can use my phone, but I cant open the gallery app to see my photos, I cant turn off nfc in the settings, I have both DRK and Dm-Verity Verification Failed msg in recovery and I get the green Android is starting screen every time I restart the phone. Any help would be a miracle xD
I forgot to mention this, but before flashing the firmware, I forgot to reinstall some bloatware/Samsung apps that came with the, it might be related. I did back them up with titanium backup tho.
Some specs:
SM-N910W8 (Bell), I unlocked it and use it with Fido
Android 6.1.1
Hi,
So here's my problem. (Sorry, it's a long story)
I purchased a phone from a french company ("Archos") three months ago. The Android phone was working fine until lately when I've been getting random freezes. When I would scroll on an app (Twitter's Feed, Reddit Homepage), the phone would freeze. The only way to solve this problem was by rebooting entirely the phone. Sometimes, the phone would also freeze at random moments (on the Lock Screen, the Homepage, etc...) with the only issue being to restart the phone.
I tried to factory reset the phone but it kept on freezing, even freezing on the first page of the Android Setup Wizard (The one with the "Welcome" label and the "Get Started" button) preventing me from touching the "Get Started" button. After multiple reboots and factory resets the phone was still freezing randomnly.
One thing to know is that the phone was apparently running Cyanogenmod since it's primary launcher was Trebuchet. So, I tried to install a stock copy of Android Nougat (7.0) hoping it would fix the problem. The thing is, there's no TWRP image available for my device (Archos Sense 55S). Instead, I used an tool name "SP Flash Tool" to flash directly a copy of Android onto my phone (I managed to find one online).
But the problem did not get solved. Now, it's worse. Before, even though the phone kept on freezing on the first page of the Android Setup Wizard, 1/12 of the time, it would let me touch the "Get Started" button and proceed with the rest. Now, it won't let me touch the button at all, it seems like the application is not receiving any input at all. I know the screen isn't broken because the "Enter SIM Card password" prompt works perfectly fine and when I want to turn off the phone, I can easily select "Power Off", "Reboot", confirms "OK" on the "The Phone will restart" dialog box, adjust the volume levels, the screens responds! But on the Android Setup Wizard: nothing's happening.
I am desperate. It feels like I have tried everything. I cannot install anything else (through ADB & Fastboot) since I can't unlock the bootloader because I can't allow OEM and/or USB debugging (I can't access the settings without completing the Android Setup Wizard). My question is there a way to install a custom rom with SP Flash tool? If so, is it recommend? Won't that brick the phone? Or is it too late now, and it's over?
Thank you for your time.