Scratchy noise during calls. - Blu Vivo 5

Hi.
#PROBLEM 1:
Is someone experiecing some scratchy noise during calls? Looks like a blasted speaker. I noticed that on bottom speaker too. Is there a poor quality speakers or am I unlucky and got a damaged phone?
#PROBLEM 2:
Noted that if data is activated on SIM2, I can't make calls with this sim card, but I can send SMS and navigate on internet. If data is activated on SIM1, I can make calls with this sim card and with SIM1.
Please, help me.
Thank you!

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