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My usb started going berserk and thinking it's in dock mode and randomly thinking it's charging when it isn't and disconnecting on the charger. The phone is rooted, custom rom and entropy kernel. I know they ask for all of that in warranty under about phone. What would KK6 be since I'll be returning to stock but not quite yet. Also is there a way I can talk my way into a new phone and not a refurb since I don't see how a clear defect warrants me getting stuck with a refurb phone. I've read on here there is a way but I can't think of where.
Sent from my SGH-I777 using Tapatalk
I have never heard of a way to get a new phone vs refurb. I have gotten many replacements for smart phones through warranty, and while they were refurbished they all looked brand new. The warranty still lasts a year from the purchase date or 90 days what ever is longer.
I think you will have better luck getting a new one if you go in person vs phone call.
I have heard if you get 3 warranty replacements within 90 days of each other you can ask for a different phone, like a Note or vivid, etc.
Sent from my Galaxy S II (i777)
That sort of sucks... I've gotten replacements for "dumb" phones but they always come with a sticker inside covering imei and it's frustrating since I pay for a new phone. I've heard of the 3 phones and then qualifying for a new one and am considering a Note just for the size/stylus. My first smart phone (HTC Tilt) had it and I like it.
Sent from my SGH-I777 using Tapatalk
Just flash it back to stock and take it into an att warranty service center. They can swap it for a new one there. If you do it over the phone you're more likely to end up with a refurb. If they give you any guff at the store just act real offended and uppity, you shouldn't have any problem though.
Sent from my Xoom using xda premium
The nearest one is 50 miles from my house. Not worth the drive in my truck.
Sent from my SGH-I777 using Tapatalk
May not be what you're looking for, but I had the same problem on my phone....USB thinking it was connected and wasn't, screen waking on its own, and other symptoms. Did a Google search, found I wasn't alone and came away with this fix.....
I dipped a small paintbrush in rubbing alcohol and swished it around in the USB port (powered down and battery out of course). Then I used canned air on it to make sure it was good and dry, powered back up and didn't have the problem again.
Now, I already had a replacement on the way, and went ahead and swapped out, so I don't still have the phone, but it worked fine for several days after I "cleaned" it out....even though I couldn't see any obvious debris.....and I rarely ever use the USB.
PS. A local AT&T rep gave me a number to call for a warranty replacement....unfortunately I can't find it right now...but surely a local store could give it to you.
Sent from my SGH-I777 using XDA App
Sent from my SGH-I777 using XDA App
cdjaney said:
May not be what you're looking for, but I had the same problem on my phone....USB thinking it was connected and wasn't, screen waking on its own, and other symptoms. Did a Google search, found I wasn't alone and came away with this fix.....
I dipped a small paintbrush in rubbing alcohol and swished it around in the USB port (powered down and battery out of course). Then I used canned air on it to make sure it was good and dry, powered back up and didn't have the problem again.
Now, I already had a replacement on the way, and went ahead and swapped out, so I don't still have the phone, but it worked fine for several days after I "cleaned" it out....even though I couldn't see any obvious debris.....and I rarely ever use the USB.
PS. A local AT&T rep gave me a number to call for a warranty replacement....unfortunately I can't find it right now...but surely a local store could give it to you.
Sent from my SGH-I777 using XDA App
Sent from my SGH-I777 using XDA App
Click to expand...
Click to collapse
I tried the alcohol thing and it seems to have helped. I'll see how it goes for a few days before calling in.
Can anyone with a stock UCKK6 rom give me the build number, kernel number etc from About Phone? Just in case.
Sent from my SGH-I777 using Tapatalk
My SGII was doing the same thing and I used air to clean out the USB port but it didn't help. I did not try any cleaning solution. My phone was actually fixed by a factory reset. Turns out mine was something in the OS or some app combination was going bananas. No issues since and this was back before Christmas. My phone was stock 2.3.4 when all this went down.
But the advise to try and clean the port is good because there are a large number of folks that have corrected theirs that way. But if that doesn't resolve it then try the factory reset (after backups of course). Worked for me for what it's worth.
I had the same problem a few days ago. Running stock 2.3.4. A factory data reset fixed it. No port cleaning at all. So it seems, as others have reported, this could also be a software glitch.
Sent from my SAMSUNG-SGH-I777 using XDA App
Policy sucks
So I have taken advantage of the 3 swaps and a new model a few years back, actually got away with it twice, though it's described as a "One Time Exception" I had a buggy Samsung Epix WinMo phone, and decided to go HTC and they provided a Fuze (refurb, not new) - Well all the refurbs were a bit beat around, not at all up to the usual standards, and after a couple replacements of THAT, they asked me if I had tried a new handset. AND I LIED! I'm not proud of that, but I pay AT&T over $250 a month, and I DID pay for a top line phone. So they switched me up for a Tilt 2, which in 2009 was pretty slick.
Fast forward to 2012 - I had a few exchanges of my HTC Inspire 4G - A nice phone, but starting to feel a bit less leading edge. I WANTED a SG2 Skyrocket, but guess what? There is no more policy to switch handsets, they must have had too many people playing them for new phone models. I had to have an escalation done, and wait 72 hours for a response. The good new was, they approved me for a switch. The not so good was that they produced a list of what I could choose from. The Note was not on it, and it won't be on any list for a SG2 owner. I was making part of my claim that the 4G on Inspire sucked, had sucked from the beginning, and wanted an LTE swap out. Unfortunately, you don't get to speak with a rep to make your case (which I believe I could have) So they only offered other HSPA+ Models, some a real joke. Pantech Crossover anyone? Are you freaking KIDDING???
Typically, they offer what they consider "comparable" and crap-o-la, they did not consider the Skyrocket comparable. The best options they offered ME, were SGS2, and Infuse, as well as the ok, but gimmicky LG Thrill - Too much of a crap shoot, that one. So I did the obvious and got the SGS2 - I WANTED a 4.5" screen, but was NOT stepping back to the single core, Galaxy 1 based Infuse, as good of a phone as it was... LAST YEAR, LOL!
So the SGS2 they sent is sweet, but I will be making them send as many as it takes to get a perfect 1 (obvious scuffing on the bottom back where it contacts surfaces when put down on it's back.) They are going to wish that gave me a Skyrocket, LOL! Because I can claim defect until I get a perfect one. If they stop me for "slight wear and tear" I will switch up and claim something else is wrong. Dead pixel, capacitive button failure, I can come up with stuff all the live long day, mother ****ers! As I say, they probably should have sent me a Galaxy, heck A NOTE, even!
Just remember, all the Support Rep, and then Warranty Rep after that can do is exchange same for same, and refurb only. With the heavy use of plastics, the Samsung does not translate to a good refurb, the way the Aluminum Inspire did. Sigh. So it's a lot of work, but it's up to you. I may ask if I can pay the difference to step up to the Note, hehe.
-sigh- almost 4 weeks of ownership and already having an issue. I just noticed these 2 highly visible white dots (to the left) just above of the capacitive buttons on my lcd. Only visible on white background though but i call tmo and instructed me to get to a local store so they can have one of the reps to look at it before replacement (awesome). I'll take a pic of it later prior to visiting the store.
sorry for the image quality but here it is. I tried taking a few shots of and this happened to be the best shot. What do you guys think caused this?
i dont see it. use ms paint to circle them with red. i seriously dont see anything
I can see them. They look a bit like glares. I never seen this before. Hope you can get this replaced somehow.
Sent from my HTC_Amaze_4G using xda app-developers app
Would love to be updated on the progress of this
Sent from my HTC_Amaze_4G using xda app-developers app
ooooooohhhhhhhhhh i see this now. my friend has a large spot like this on his Evo 3d. comes from too much pressure being put there on the screen. at some point that part of the screen got pushed very hard.
Mine has the same issue! And this is one that I got via warranty exchange >_> There's no way in hell I'm paying another $10 for a warranty exchange, though.
`Ghost` said:
i dont see it. use ms paint to circle them with red. i seriously dont see anything
Click to expand...
Click to collapse
yeah its those 2 highly visible glares or dot when you look really close to it.. i've taken it using my digital camera (which obviously takes crappy image btw) and although it may be hard to see by others on the monitor - it is really visible in person. I'm still a little confused as to how this developed.
`Ghost` said:
ooooooohhhhhhhhhh i see this now. my friend has a large spot like this on his Evo 3d. comes from too much pressure being put there on the screen. at some point that part of the screen got pushed very hard.
Click to expand...
Click to collapse
i see - well sometimes i would place my phone right next to me while i sleep because i use it as an alarm clock and maybe perhaps i've rolled over it overnight???.. -shrugs- .. but come'on man i'm not that heavy..... lol
realitysconcierge said:
Would love to be updated on the progress of this
Sent from my HTC_Amaze_4G using xda app-developers app
Click to expand...
Click to collapse
it's been taken care of and the replacement device is on its way... thankfully it was still covered by warranty. Not sure why it wouldn't be since i just got the phone 4 weeks ago lol
which leads me to my next question.... In regards to warranty that is. Is it worth it to add a PHP (Premium Handset Protection) bundle? I mean, i remember when it used to be $5.99 (i believe) and i just noticed after ordering a replacement device - Tmo added that feature on my plan. Current cost is $7.99 which is still not bad but is it really worth it shelling out 8 bucks for something that can be prevented? I'm pretty anal when it comes to protecting my device (thanks to protective TPU case) and i hardly drop it by accident. However, "****" does happen to anyone when you least expect it. What do you guys think?
It can be worth it in case something happens like theft or out of warranty. But generally they offer you crap and try to say it's comparable.
Did they say you still have option for insurance? Generally unless you get it when the phone was new you can't add it on later
Sent from my HTC_Amaze_4G using xda premium
Spastic909 said:
It can be worth it in case something happens like theft or out of warranty. But generally they offer you crap and try to say it's comparable.
Did they say you still have option for insurance? Generally unless you get it when the phone was new you can't add it on later
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
That's what i'm thinking but no, the rep never said anything or made any suggestions as far as adding it on my plan. I check my account frequently and that was the only time i discovered that it was added the day the replacement transaction was made. However, she did mention that even though my device was still covered by warranty, i was charged with $20 for device exchange since i didn't have the PHP feature added to my plan versus $5 bucks if i had it. -shrugs- eh its whatever. Atleast i know i'll have a brand spanking new device in a couple of days and HOPEFULLY.. yes.. hopefully... the annoying screen bleed on the bottom (normal build issue) with the device won't have it. lol
i just started a 2 year with tmobile and got the amaze for free. im wondering if this was a bad idea. i dont like the one phone because it lacks a dedicated camera button and some other stuff I dont like about it (its too thin actually). worst case I cancel for 200 and use this phone on straight talk until a better phone comes out I can start a new 2 year with.
`Ghost` said:
i just started a 2 year with tmobile and got the amaze for free. im wondering if this was a bad idea. i dont like the one phone because it lacks a dedicated camera button and some other stuff I dont like about it (its too thin actually). worst case I cancel for 200 and use this phone on straight talk until a better phone comes out I can start a new 2 year with.
Click to expand...
Click to collapse
that's a good point too... I too recently just switched from Individual plan to family plan (even though I'm the only one who's truly going to be using both devices) because i wanted this device (amaze) ever since its debut. Not a fan of One series either because of.. well.. a few things that i've come to expect on a high end device which lacks of... availability to expand storage, option to pull battery, dedicated cam shutter. To stay on point - isn't there a policy or something that after you cancelled your service there's a 1-3 month waiting period again before you can sign up???.. -shrugs-
I have pretty much had note phones since they launched and was all set to get a note 5 when I saw they removed the SD and battery stuff so now I am on the hunt for something else and saw the V10. Does LG try to block rooting phones or anything like Samsung had for security knox? Any major issues or anything come up with this phone or LG? I am a bit set on just getting one since it's one of the few phones that still have some of the features I want but I've never dealt with LG before
I came from the Note series and I'm very happy. Rooting is easy, no knox type security.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
Warrior1975 said:
I came from the Note series and I'm very happy. Rooting is easy, no knox type security.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
Click to expand...
Click to collapse
Thanks, at first I was worried about giving up the s-pen before my brain reminded me I hadn't used the thing in four months so the more I look at this phone the more sure I am about grabbing one after work. Since you had a note does this screen seem smaller or did you not even notice the switch?
RiffyDivine said:
Thanks, at first I was worried about giving up the s-pen before my brain reminded me I hadn't used the thing in four months so the more I look at this phone the more sure I am about grabbing one after work. Since you had a note does this screen seem smaller or did you not even notice the switch?
Click to expand...
Click to collapse
i believe the screen is the same size, but you have the on-screen navbar rather than the off-screen physical buttons of the Note.
ive been a huge Note fan but i too am considering this device. i saw it in the Tmo store and was immediately drawn to it. i see some users with car bluetooth issues tho, so that's making me hesitate just a tad. but we'll see, maybe we'll both end up getting it. with a plethora of storage and the promo giveaways they are drawing some of us in haha.
YrrchSebor said:
i believe the screen is the same size, but you have the on-screen navbar rather than the off-screen physical buttons of the Note.
ive been a huge Note fan but i too am considering this device. i saw it in the Tmo store and was immediately drawn to it. i see some users with car bluetooth issues tho, so that's making me hesitate just a tad. but we'll see, maybe we'll both end up getting it. with a plethora of storage and the promo giveaways they are drawing some of us in haha.
Click to expand...
Click to collapse
Yeah not gonna lie, I saw the free battery, charger and SD card till the 15th and thought well maybe I should just jump on it. The bluetooth issues seem odd since it's user an older BT and not the new one like the note 5 has but my car is behind the times because I love it far to much so all I got is an aux port which from how the headset line is setup is gonna sound pretty good maybe even not need to edit the volume settings to make it louder like I did with the note 4.
I just really can't accept a phone without a removable battery and an SD slot on it. I know it's not for everyone but when you have had one for years you find it very hard to go without and after poking around on google it seems my choices are slim.
RiffyDivine said:
Yeah not gonna lie, I saw the free battery, charger and SD card till the 15th and thought well maybe I should just jump on it. The bluetooth issues seem odd since it's user an older BT and not the new one like the note 5 has but my car is behind the times because I love it far to much so all I got is an aux port which from how the headset line is setup is gonna sound pretty good maybe even not need to edit the volume settings to make it louder like I did with the note 4.
I just really can't accept a phone without a removable battery and an SD slot on it. I know it's not for everyone but when you have had one for years you find it very hard to go without and after poking around on google it seems my choices are slim.
Click to expand...
Click to collapse
ah, i forgot about good ol' line out. but i dunno, i may get one and just test out everything within my return period.
yeah, non-removable battery makes me nervous, but even tho i had spare batteries for the Notes, i never needed them! but not being able to store everything i want, without an OTG drive, is an inconvenience for sure. keep us posted on what you end up doing..
Edit: by the way, i think LG holds promise. they made the Nexus 4, which a friend of mine used for over 3 years! and i had the Optimus G briefly, buying from a friend to help him with financial problems, and it seemed very solid and was maybe the most powerful phone at the time.
I'm. In the same boat as you guys, needed the storage and battery. As far as the spen, you have the screen capture (which is mostly where I needed to use the spen), where you can write on it with your finger. Not as nice as the spen, but if you want to use a stylus, you have that option.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
YrrchSebor said:
ah, i forgot about good ol' line out. but i dunno, i may get one and just test out everything within my return period.
yeah, non-removable battery makes me nervous, but even tho i had spare batteries for the Notes, i never needed them! but not being able to store everything i want, without an OTG drive, is an inconvenience for sure. keep us posted on what you end up doing..
Edit: by the way, i think LG holds promise. they made the Nexus 4, which a friend of mine used for over 3 years! and i had the Optimus G briefly, buying from a friend to help him with financial problems, and it seemed very solid and was maybe the most powerful phone at the time.
Click to expand...
Click to collapse
I called the shop and will pick one up tonight, I forgot that we can return it in 14 days without any issues so I will just take it for a test drive and see. I keep hearing mixed reviews the more I read of them today.
RiffyDivine said:
I called the shop and will pick one up tonight, I forgot that we can return it in 14 days without any issues so I will just take it for a test drive and see. I keep hearing mixed reviews the more I read of them today.
Click to expand...
Click to collapse
ah cool, no restocking fee? i may do the same and will report back.
YrrchSebor said:
ah cool, no restocking fee? i may do the same and will report back.
Click to expand...
Click to collapse
Not if it's within 14 days at least from a real tmobile store. I did it with another phone a few upgrades back and didn't have an issue, just say the phone isn't for you or you can't get signal like on the old phone.
Isn't there a $50 restocking fee? That's what I was always told.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
Warrior1975 said:
Isn't there a $50 restocking fee? That's what I was always told.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
Click to expand...
Click to collapse
Yeah I keep reading that and it's the only reason I haven't gone to try T-mobile with this phone (would be coming from AT&T). If I find service isn't what I hope for I don't want to pay that $50 restocking fee.
RiffyDivine said:
I called the shop and will pick one up tonight, I forgot that we can return it in 14 days without any issues so I will just take it for a test drive and see. I keep hearing mixed reviews the more I read of them today.
Click to expand...
Click to collapse
i ended up picking one up myself, and i honestly don't think you'll be disappointed. it's way cool! feature-rich yet seems to maintain a light and snappy feel. and i'm glad to say bluetooth music works fine, it even auto-connects when i start the car, just takes maybe 10-15 seconds longer than my previous Notes.
cliffr39 said:
Yeah I keep reading that and it's the only reason I haven't gone to try T-mobile with this phone (would be coming from AT&T). If I find service isn't what I hope for I don't want to pay that $50 restocking fee.
Click to expand...
Click to collapse
They are charging me a restocking fee for returning the Note5. Got the 64 GB one with the wireless charger so I had to pay $215 up front. This phone costs $49 up front (doing jump and monthly installment). Actually saved me money for a phone I enjoy more.
Sent from my LG-H901 using Tapatalk
I was nervous when I jumped from my note 5 a week ago, at first i was more interested in jumping to the galaxy s6 edge plus.for me I always felt the note or edge series can do no wrong, but it felt like the whole time I was being cheated, never understood why til I seen the LG v10 I felt that way. LG is doing the whole more for less thing and I feel more justified paying $600 for a device
Warrior1975 said:
Isn't there a $50 restocking fee? That's what I was always told.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
Click to expand...
Click to collapse
There is the fee but honestly if I keep the phone for a week and change I think it's fair. Better 50 and find another phone or 600 for a phone you aren't happy with. Kinda pissed the clerk at the store off when I told him that logic, forgot how much the people in tmobile stores rub me the wrong way till last night. Almost an hour to upgrade my phone, none of that was waiting it was all the sales stick after I said I just want the V10 and nothing else I even said I will pay full price for it right now if you will shut up.
psn1819 said:
I was nervous when I jumped from my note 5 a week ago, at first i was more interested in jumping to the galaxy s6 edge plus.for me I always felt the note or edge series can do no wrong, but it felt like the whole time I was being cheated, never understood why til I seen the LG v10 I felt that way. LG is doing the whole more for less thing and I feel more justified paying $600 for a device
Click to expand...
Click to collapse
Just started playing with it today it feels nicer then my note 4 and a bit quicker but could be I haven't brainraped this phone yet. But from feel and look alone I do think it seems a fair price for what I got and the free stuff LG is also a nice bonus. I hope development on this phone picks up to the same levels as the note did. Damn it samsung why did you have to take away my SD and battery.
This thread is for those who have received their note 7 and are returning it due to battery issue or other issues like build quality, screen scratching easily, lag etc
I'm still on pre-order and no sign of stock but i checked on CPW website uk and its stating date of 21st Oct.
Also those who like me still waiting for phone. I'm really considering cancelling my order and wait for Iphone 7 plus, Google pixel xl, Moto Z, LG V20 I hate it when a top end phone lags or isn't buttery smooth.
Would be interesting to know if you're waiting for replacement and how long is the wait? Also if change of mind and y and what will you purchase instead?
I'm in the uk BTW.
riz157 said:
This thread is for those who have received their note 7 and are returning it due to battery issue or other issues like build quality, screen scratching easily, lag etc
I'm still on pre-order and no sign of stock but i checked on CPW website uk and its stating date of 21st Oct.
I'm really considering cancelling my order and wait for Iphone 7 plus, Google phone, Moto Z. I hate it when a top end phone lags or isn't buttery smooth.
I've not found any issues since i haven't received it.
Would be interesting to know if you're waiting for replacement and how long is the wait? Also if change of mind and y and what will you purchase instead?
I'm in the uk BTW.
Click to expand...
Click to collapse
I'm returning mine because of the battery. I've found the phone to be excellent with absolutely no lag or stutter. In fact I'd go as far as go say it's smoother than my Nexus 6P which had thermal throttling performance problems. I'm waiting for a replacement from Samsung as this is the phone of the year for me. I believe the Exynos version the UK has is more fluent than the US Snapdragon version. Samsung told me it was a minimum of 3 weeks for a replacement.
Sent from my SM-N930F using Tapatalk
Another interesting point, some who have tried to return product have been told to keep the phone until replacement. This includes amazon and cpw the reason I believe none of the retailers are willing to take the risk of a potential fire in their premises. Imagine having hundreds or even thousands of these phones just waiting to set on fire. Just in case if anyone was wondering.
Amazon is issuesing refunds and asking their customers to keep the phone until further notice, might be the case for some lucky buyers get refund and get to keep phone.
riz157 said:
Another interesting point, some who have tried to return product have been told to keep the phone until replacement. This includes amazon and cpw the reason I believe none of the retailers are willing to take the risk of a potential fire in their premises. Imagine having hundreds or even thousands of these phones just waiting to set on fire. Just in case if anyone was wondering.
Amazon is issuesing refunds and asking their customers to keep the phone until further notice, might be the case for some lucky buyers get refund and get to keep phone.
Click to expand...
Click to collapse
CPW have changed their position today, automated message advises to contact Samsung for a replacement, however, when I got through the advisor said they actually want the phone back immediately due to the fire risk.
alltaken123 said:
CPW have changed their position today, automated message advises to contact Samsung for a replacement, however, when I got through the advisor said they actually want the phone back immediately due to the fire risk.
Click to expand...
Click to collapse
That makes sense must have deliberated between lawyers as who would be liable etc.
Risk of fire is probably very low but not worth taking risk.
all other competitors will be loving it especially apple, this all plays nicely into the hands of Apple. What timing.
Batfink33 said:
I'm returning mine because of the battery. I've found the phone to be excellent with absolutely no lag or stutter. In fact I'd go as far as go say it's smoother than my Nexus 6P which had thermal throttling performance problems. I'm waiting for a replacement from Samsung as this is the phone of the year for me. I believe the Exynos version the UK has is more fluent than the US Snapdragon version. Samsung told me it was a minimum of 3 weeks for a replacement.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
That's interesting no lag or stutter at all, smoother then nexus 6p. I must admit I do find that hard to believe however if what you say is accurate then I could give it more thought.
I wonder if anyone else has found it buttery smooth.
im still waiting for my preorder. #TeamFinland #LateAf... Jesus christ i just want my note man.. been waiting for ages and everybody else already got it. Im already getting over the hype lol.
riz157 said:
That's interesting no lag or stutter at all, smoother then nexus 6p. I must admit I do find that hard to believe however if what you say is accurate then I could give it more thought.
I wonder if anyone else has found it buttery smooth.
Click to expand...
Click to collapse
Yes, my 6P feels slow in comparison to the Note 7 (Exynos).
Sent from my SM-N930F using Tapatalk
Batfink33 said:
Yes, my 6P feels slow in comparison to the Note 7 (Exynos).
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
I'll have to see this to believe it, the unit i tested in CPW stuttered lag. Even the reviewers on youtube all suggest there is lag.
I hate lag also and my Note 7 is great, I see no lag or stutter, no overheating. It runs great. I was worried about Touchwiz but it's fine.
B3501 said:
I hate lag also and my Note 7 is great, I see no lag or stutter, no overheating. It runs great. I was worried about Touchwiz but it's fine.
Click to expand...
Click to collapse
This will be a first if there's absolutely no stutter or lag in note 7. Still not convinced as every Samsung phone I've owned has shown lag.
riz157 said:
That's interesting no lag or stutter at all, smoother then nexus 6p. I must admit I do find that hard to believe however if what you say is accurate then I could give it more thought.
I wonder if anyone else has found it buttery smooth.
Click to expand...
Click to collapse
Mine also is smooth as silk, its a great phone, i'll wait for a new one. I gave my details to samsung customer care yesterday. I also kept my old phone, while i wait, i change the option of fast charging to off. Also i charge phone when i am awake and keep a eye on it. Honesty it doesn't even heat up while charging. I also sometimes shut it off when charging sometimes. I am not worried that it will catch fire. I think the ones that have a problem would show symptoms, just like us when we have problems we have symptoms!
ljaaya1946 said:
Mine also is smooth as silk, its a great phone, i'll wait for a new one. I gave my details to samsung customer care yesterday. I also kept my old phone, while i wait, i change the option of fast charging to off. Also i charge phone when i am awake and keep a eye on it. Honesty it doesn't even heat up while charging. I also sometimes shut it off when charging sometimes. I am not worried that it will catch fire. I think the ones that have a problem would show symptoms, just like us when we have problems we have symptoms!
Click to expand...
Click to collapse
Agreed, there's just no lag or stutter. It's the first time I've seen it on a Touchwiz phone. It flys.
B3501 said:
Agreed, there's just no lag or stutter. It's the first time I've seen it on a Touchwiz phone. It flys.
Click to expand...
Click to collapse
yes agree, i had a note 3, 4 (long time) and short time with a 5, but note 7 is in another category all together in the way it operates. I didn't use touch wiz because i have been always using Nova with no animation. I really like this phone it's beautiful to look at great in the hand and works without fault.....
I'm debating. Dropped mine today from about a foot onto tile and the screen shattered. Using a Spigen neo hybrid too... I'm so torn. Love the Note, but wtf!
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bjhill2112 said:
I'm debating. Dropped mine today from about a foot onto tile and the screen shattered. Using a Spigen neo hybrid too... I'm so torn. Love the Note, but wtf!
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Thats a real bummer!!! Good news i would think it is still covered for a replacement! But according to corning glass it could happen 20% of the time and 80% it should be ok. maybe the angle it hits the ground and surface. I for sure have no expertise in these matters...But i feel for you and all of us that invested in this phone....we shouldn't be experiments for these large companies to test their products!
I returned for a refund and now am back using my Note5. But I will rebuy the Note7 once I am sure the battery issue is fixed.
riz157 said:
That's interesting no lag or stutter at all, smoother then nexus 6p. I must admit I do find that hard to believe however if what you say is accurate then I could give it more thought.
I wonder if anyone else has found it buttery smooth.
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Super smooth after disabling bloat and adjusting animation
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How did Samsung mess up? Its a developing story and they responded as soon as they could. Do some of you sit anxiously waiting to catch your next breath??????
They've identified the issue within a couple of days and are working on a resolution plan which is why they are saying they'll contact us in the next week once stock and plans are understood!
The problem has been the messages coming from retailers and we all know they are full of sh.. just to get you off the phone!
Give them time. I'd rather this was managed that rushed with mistakes.
If you fancy an iphone then what are you doing on Android waiting for the note7. If you jump to the LG...good luck there. I've never even seen v10 in the UK! And how do you know they won't have an unlucky problem...**** happens
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riz157 said:
Another interesting point, some who have tried to return product have been told to keep the phone until replacement. This includes amazon and cpw the reason I believe none of the retailers are willing to take the risk of a potential fire in their premises. Imagine having hundreds or even thousands of these phones just waiting to set on fire. Just in case if anyone was wondering.
Amazon is issuesing refunds and asking their customers to keep the phone until further notice, might be the case for some lucky buyers get refund and get to keep phone.
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Do phones catch fire when turned off?
I'm sure the real reason for leaving phones with customers until exchange is that they know the risk is low so why inconvenience customers by taking their phones off them and potentially leaving them without and at the back of the queue having refunded them. It doesn't work.
bonerp said:
How did Samsung mess up? Its a developing story and they responded as soon as they could. Do some of you sit anxiously waiting to catch your next breath??????
They've identified the issue within a couple of days and are working on a resolution plan which is why they are saying they'll contact us in the next week once stock and plans are understood!
The problem has been the messages coming from retailers and we all know they are full of sh.. just to get you off the phone!
Give them time. I'd rather this was managed that rushed with mistakes.
If you fancy an iphone then what are you doing on Android waiting for the note7. If you jump to the LG...good luck there. I've never even seen v10 in the UK! And how do you know they won't have an unlucky problem...**** happens
---------- Post added at 08:42 AM ---------- Previous post was at 08:37 AM ----------
Do phones catch fire when turned off?
I'm sure the real reason for leaving phones with customers until exchange is that they know the risk is low so why inconvenience customers by taking their phones off them and potentially leaving them without and at the back of the queue having refunded them. It doesn't work.
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Wow man. Easy tiger I think people have the right to be annoyed frustrated considering the nature of the problem. Battery exploding I mean it's pretty bad, yes they are trying to resolve the issue but people expect better especially when you fork out around £700.
As for sharing info, experience, sentiments and considering other options is nothing new. No one should feel threatened by it. This is the way of the world, it maybe not right or wrong but it's the way it is.
So dude join the discussion and take it easy.
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Yes, yes, it's possible to love a phone. Heck, you sleep next to it, don't you? Rate this thread to indicate your love for the Essential Phone, all things considered. A higher rating indicates that the Essential Phone is an incredible phone that you enjoy tremendously. You love it.
Then, drop a comment if you have anything to add!
The release has been plagued with logistical and customer service problems, and the software still has more than its share of bugs to squash, but I love this phone and hope the company recovers from its early stumbles so they can keep pushing more refined versions of what's already stunning hardware. Very happy Essential owner here!
I love everything about the device... that being said, the signal it pulls is less than adequate for daily use. I had to switch back to my s8. T-Mobile service provider
I love this phone. I kind of had a buyers remorse when I first pulled the phone out of the box and it was due to the size of the phone and the fact it felt like I was going back in time to the iphone 4s days but when I compared the screen to my 6p its just as big. I know it says 5.7" but it truly feels like a 4" device. I noticed a few minor scratches to the ceramic coating and GG5 but disappears amongst the glowing beauty of the rest of the phone. The screen on this thing is a joy to look at. I always find myself using apps, etc just to get the full effect of the screen. Once they iron out the software issues this will be the phone to beat imo. It sets the bar. The iphone 8 is said to have a similar screen experience and hopefully more phones are to follow. But after owning this phone I will definitely keep it but I am even more excited for the PH-1.2.
Ps. Its funny to see people do a double take when they first notice the screen, "Is that the new iPhone" , my response is no its my "Ph-1". :silly:
I have had this phone all of 4 hrs and love it.
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Strangely, the more I use it the more I enjoy it. I'm on TMobile and cell service is similar to my old so. I hope they add wifi calling
Its a step backwards from the S8+ (charging pad, no case available, better screen, image stabilization) but we'll see if my mind changes when the 360 camera arrives later this week.
Its slicker than snot and hard to hold on to without a case, maybe when I get the skin on it that will help....
The big plus is no curved screen, I absolutely hate that on Samsung phones.
I got mine Friday and since I don't have root, it took some time to manually set up things through ADB backup and restore. Some things I had to manually move over. That being said the phone is a work of art. The build quality is second to none.
I wish there were at least some basic cases available. I have a crude skin on the back and ordered a real skin.
I plan to get some acrylic or abs and make a case. I'll bend the plastic under heat and use a Dremel to get everything else aligned..
ndonnine said:
Strangely, the more I use it the more I enjoy it. I'm on TMobile and cell service is similar to my old so. I hope they add wifi calling
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It has WiFi Calling.
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Each phone will get its negative reviews and positive ones too. All comes down to the owner if they love it or hate it. I love it. The software still has some bugs but hopefully it gets ironed out. Definitely not a smooth start for Essential as a new company rolling out a new phone. But i hope after what happen, they improve on it and the successor to this first phone is much better and the overall customer service much more smoother. The phone's camera app isn't perfect but i didn't think it was that horrible like some people on the internet said it was. Its okay...
Hope Android Oreo will roll out soon!!!!
Was going through airport security today and the TSA guy pulled me over. He said he saw the phone and liked it. He wanted to know if that was the new iPhone. Told him it's the brand new PH-1 wrapped in ceramic and titanium!
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anandlal said:
Was going through airport security today and the TSA guy pulled me over. He said he saw the phone and liked it. He wanted to know if that was the new iPhone. Told him it's the brand new PH-1 wrapped in ceramic and titanium!
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This is the funniest abuse of TSA power I've heard of in years.
anandlal said:
Was going through airport security today and the TSA guy pulled me over. He said he saw the phone and liked it. He wanted to know if that was the new iPhone. Told him it's the brand new PH-1 wrapped in ceramic and titanium!
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Tell him on his salary, he can't afford it. He'll have you strip searched in no time!
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dpackerz said:
Tell him on his salary, he can't afford it. He'll have you strip searched in no time!
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And that's not something I want!
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ndonnine said:
Strangely, the more I use it the more I enjoy it. I'm on TMobile and cell service is similar to my old so. I hope they add wifi calling
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I'm on T-Mobile and wifi calling is working for me.
iswope said:
I'm on T-Mobile and wifi calling is working for me.
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I second that. As is VoLTE.
Had the phone for 24 hours and really enjoyed it. Picked it up from my jeans pocket about an hour ago and the phone has gone into a infinite boot loop. Seems to be the powerbutton or what's underneath it that is not willing to play along. Hardware in all its glory but of my over 50-60 phones I have gone through I have never encountered this problem this early on. Pretty ridiculous.
I really love this phone, I'm with T-Mobile and have no problems with signal, data, phone's calls. The touch screen is working properly, WiFi working perfect, no light bleeding effect like other people. To be honest I got my note 8 still unpackaged because this phone is really nice. I know a lot people got upset because the CS communication, but honestly this is a company that is in their infancy. We just have to give time for the company to mature enough to be competing with company's that got years in the business. Just my 2 cents.
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http://www.androidpolice.com/2017/0...tes-strong-ceramic-back-easily-broken-screen/
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Every day, I like this phone more and more. The latest camera update improved the pictures. They're still not great, but they're getting better. I've gotten better at being more precise with my taps, so the touch sensitivity isn't much of an issue. With updates I only see this phone getting better and better. Let's hope Essential gets their act together and stays on top of it. I've made my mind up that I'm keeping it. The look, feel, and build materials elevate this phone above any other model I would consider. Just going to keep my fingers crossed that development starts to happen, but even if it doesn't, I know I'm keeping the phone. That's saying a lot since I've been a flashaholic going back to the original Moto Razr days.