Hello Professionals,
I have a little, or maybe difficult problem which I think you might be able to help me on.
I bought a LG V10 H901 T-mobile on eBay sometimes ago, it was still locked to the T-mobile network and I've been making ALL efforts to unlock it for use. When I opened the Device Unlock App and click on permanent unlock to see if my device can connect to the T-mobile Server, the response I get every time is : ' UNLOCK FAILED: Unknown failure, please try again' which means the device unlock services online won't work for my device. I've restarted my phone a lot of time, also updated my device to the latest version, I've even done factory reset but I still get the same error still.
My Phone is not rooted either and I don't live in the US or a territory where T-mobile network works! I'm planning to unlock the Phone for International use. Now, I don't know what else to do to get my T-mobile LG V10 SIM unlocked. Please, kindly help me with this issue as I'm really bothered right now.
Thanks Everyone!
A couple threads already on this:
http://forum.xda-developers.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032
http://forum.xda-developers.com/tmobile-lg-v10/help/sim-unlock-t-mobile-lg-v10-t3279171
You can try a generic unlock site and see if it works. Mine didn't since it was a locked "LG partner phone" and I had to email T-mobile's higher management for them to make an exception and add my IMEI to their database. Calling their regular customer service was useless. Use the T-mobile IMEI checker webiste first to see if it's recognized.
Other people haven't been so lucky and have to activate the phone for a couple months on the t-mobile network so they add the IMEI to their database according to their terms and services. Being out of country makes that pretty difficult.
All in all, it might be easier to just sell it and buy an unlocked version already especially if out of country.
lg k7
355867071887544 thanks i am waiting
Related
I have been digging through the threads and it gets confusing with different people referring to unlocked tablets that are overseas etc.
I have a tmobile US springboard that is running the most recent rooted mediapad rom from this board (it runs great btw).
I was hoping I could use this device as my phone. I rarely take voice calls on the phone. I have Bluetooth in my car which is really the only place I talk to anyone and I have a Bluetooth headset if I need it. Most of the time I send texts and use data.
The problem is that when I put my phone sim card in the tablet, phone and sms work fine but data stops working (more specifically, it redirects to my.tmobile.com). From what I have read, I think we are just going to have to deal with it for now but I wanted to see if there are any options because some people thought that removing the imei file would help. There is also some stuff about data in the build.prop for the device.
How about getting a device subsidy unlock code from t-mobile? I should be eligible.
IMEI unlock
I copy and paste tmobile policy as blow:
support.t-mobile.com/docs/DOC-1588
" For information on the SIM Unlock Code, refer to the following:
If you purchased a device from T-Mobile, it has been programmed with a SIM lock which will prevent the phone from operating with other compatible wireless telephone carrier’s services. If you wish to use the phone with the service of another wireless telephone carrier, you must enter a numeric SIM Unlock Code to unlock the phone.
If you have a Postpaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 40 days of active service with T-Mobile and did not request a Subsidy unlock code in the last 90 days.
For customers with a Prepaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 60 days of active service with T-Mobile and either a Prepaid Plan account balance of at least $10.00 or a prior refill within the last 30 days.
T-Mobile will provide the SIM Unlock Code upon request to eligible former customers, provided that T-Mobile has such code or can obtain it from the manufacturer.
If you paid full retail price for a device, you qualify to have the SIM subsidy unlock code providedif you meet the following requirements:
The device must have been purchased at a T-Mobile retail store or authorized T-Mobile retailer.
The device must be paid for completely. You must be able to fax the proof of purchase to T-Mobile."
As indicated if the device is paid for completely, we qualify to have the unlock code. Have you or anyone tried to get an unlock code and tested?
I bought a Springboard on ebay and signed up for prepaid data for 60 days with tmobile after which time I requested a SIM unlock. I received the unlock code and after inserting my AT&T sim I'm able to make calls , get data, and text.
I can't specifically verify which bands on ATT nor whether I am getting real 3G data. I can verify that I am able to talk, text, get data.
v35lee said:
I bought a Springboard on ebay and signed up for prepaid data for 60 days with tmobile after which time I requested a SIM unlock. I received the unlock code and after inserting my AT&T sim I'm able to make calls , get data, and text.
I can't specifically verify which bands on ATT nor whether I am getting real 3G data. I can verify that I am able to talk, text, get data.
Click to expand...
Click to collapse
If you're able to get more than 384kbps then you've got HSDPA/HSUPA/HSPA or whatever (real 3G is 384kbps). On most country, the signal label would change to H, on T-Mobile it would probably change to 4G. I can't exactly verify the label change though, since I'm on a data plan with 3G only speed (so my top speed is 384kbps).
If you can't trust the label then use those speed test app and verify it yourself.
richdaley said:
I have been digging through the threads and it gets confusing with different people referring to unlocked tablets that are overseas etc.
I have a tmobile US springboard that is running the most recent rooted mediapad rom from this board (it runs great btw).
I was hoping I could use this device as my phone. I rarely take voice calls on the phone. I have Bluetooth in my car which is really the only place I talk to anyone and I have a Bluetooth headset if I need it. Most of the time I send texts and use data.
The problem is that when I put my phone sim card in the tablet, phone and sms work fine but data stops working (more specifically, it redirects to my.tmobile.com). From what I have read, I think we are just going to have to deal with it for now but I wanted to see if there are any options because some people thought that removing the imei file would help. There is also some stuff about data in the build.prop for the device.
How about getting a device subsidy unlock code from t-mobile? I should be eligible.
Click to expand...
Click to collapse
I have a question: Since your device has updated firmware (mine is running ICS), does it mean it has been unlocked already? Have you tried a SIM from another carrier? In another word, will updating to a generic firmware unlock tablet automatically? My reasoning is that all the coding/decoding is through software and an updated generic firmware removes all the T-mobile stuff as far as I can tell. The software that is in charge of sim lock is very likely been replaced as well. My doubt is that people can then buy a Springboard with data contract at a much lower price and update the firmware to remove the lock. I bet T-mobile is smart enough not to let that happen.
I finally got the unlock code from T-mobile and bought an ATT sim card. Unlock is not that as simple as I thought to be. Strangely, my ICS does not pop up the unlock code entering interface. I cannot remember from which post I downloaded the ICS. It is within "the" giant thread. By using the famous ()()2846579()()=, it showed nothing after "SIM card lock state". So I flash back to HC3.2 and unlock the device in the pop up interface. After flashing again to the most recent general firmware from huaweidevice.com, it shows "SIMLOCK_DEACTIVE" after "SIM card lock state". Recalling the sim card lock status is one of the features installed after a second boot during the installation and I did not recall my first ICS did that, I am wondering if the first ICS does not install the component related to sim card lock status. Probably my springboard under first ICS is unlocked by software.
Anyway, I am pretty happy with the latest version and have an officially unlocked springboard. From this experience I learned that SIM card lock status in general does not change after update the firmware (at least the official one). And probably someone can do it by modifying the firmware by his/her own.
By the way the ICS I first had has no fastboot option.
pokemonian said:
So I flash back to HC3.2 and unlock the device in the pop up interface.
Click to expand...
Click to collapse
I am thinking of unlocking too and I am wondering where you found the HC3.2 to flash? I searched the forum and the only one I found appeared to be made up of many smaller files. There appeared to be multiple versions of files and I was not sure which ones I needed and how to flash them.
If you only want to unlock, flash the latest ics for general purpose from Huawei. The unlock interface appears after you insert a sim card other than tmobile.
Sent from my HUAWEI MediaPad using XDA
Has anyone found a reliable way to sim unlock the sprint version of this phone yet? I been looking into the threads on XDA and google, doesn't seem like theres a way yet?
Also does anyone know if i'd be able to use this phone on gsm carriers in canada after unlocking?
Thanks for future replies!!
http://www.htcunlockingservice.com/htc-phone-unlock-network/CDMA-EVDO-REV-A--USA--htc-one-m9.htm.htm i found this site for cdma devices, has anyone tried this site b4?
So far none of the methods used for m7 and m8 work. Trying to gather info and see. Any old hand willing to lend some help?
I'm confused, I thought this was a global phone and thus I would be able to pop in a sim from another country and have it work automatically? Either that or be able to get an unlock code directly from sprint. Was I wrong by assuming this? : I'm going out of country in two weeks and more than likely am screwed if this is the case D:
Im not sure but I think this may work
http://forum.xda-developers.com/spr...guide-sim-unlock-lollipop-htc-one-m8-t3074469
Just tell me every details you get
Even if you did find a way to simunlock it it wouldn't do you much good as the Sprint M9 lacks the radio frequencies required to work on most other domestic carriers:
http://s4gru.com/index.php?/blog/1/...rock-out-with-their-flagships-for-the-season/
Second, the One M9 was not tested, thus is not authorized for domestic GSM/W-CDMA bands. Rabid phone unlockers under the new Sprint domestic unlocking policy, consider yourselves forewarned.
Click to expand...
Click to collapse
hi guys...
any news for unlocking this device..? M9 Sprint.?
be free said:
Im not sure but I think this may work
http://forum.xda-developers.com/spr...guide-sim-unlock-lollipop-htc-one-m8-t3074469
Just tell me every details you get
Click to expand...
Click to collapse
Comfirm, not work this method. Nothing happen when I touch Start button
when i try to flash the files from the instructions twrp just restarts. anyone knows why this is happening? and how to fix it
I bought an HTC One M9 that was supposed to be unbranded and unlocked and turned out to be a Sprint locked phone.
The guy who sold it to me was able to get the unlock codes.. but I am outside the US and trying to unlock the phone requests an update (i assume from the carrier).
But as I am outside of the US i have no link to the carrier..
Is there anyway to force the sim unlock so i can enter the code?
When I put in the sim, it says SIMLock enabled contact customer service.
Sim Unlock Sprint HTC One M9 outside the US?!
Trying to sim unlock the Sprint HTC One M9 variant. I've managed to unlock the bootloader and root the device but now I'm stuck with the next step. I live outside the US so Sprint cant help me and the phone hasn't been activated on Sprint. I was hoping i could sim unlock this the same way I did with my M7 but no luck? Help anyone?
Okay, I have a question. I have a Sprint HTC One M9, and I want to go to the T-Mobile store tomorrow and get a T-Mobile SIM for it. I'm not allowed to post a link to the page I'm referencing (under 10 posts), but according to Sprint's page "FAQs about Unlocking Your Sprint Device":
Under the second bold question, where it says "Will Sprint notify me when my device is eligible to be unlocked/has been unlocked?": It says all DSU-capable devices are automatically unlocked. This means that I should be able to go to T-Mobile tomorrow and get the SIM card and just put it in the phone for it to work, correct?
Sorry for the noob question. Definitely appreciate any help.
import antigravity said:
Okay, I have a question. I have a Sprint HTC One M9, and I want to go to the T-Mobile store tomorrow and get a T-Mobile SIM for it. I'm not allowed to post a link to the page I'm referencing (under 10 posts), but according to Sprint's page "FAQs about Unlocking Your Sprint Device":
Under the second bold question, where it says "Will Sprint notify me when my device is eligible to be unlocked/has been unlocked?": It says all DSU-capable devices are automatically unlocked. This means that I should be able to go to T-Mobile tomorrow and get the SIM card and just put it in the phone for it to work, correct?
Sorry for the noob question. Definitely appreciate any help.
Click to expand...
Click to collapse
Nope it's still going to be locked. I bought my phone outright from HTC and spent hours trying to call Sprint (both regular and international support) and get it domestically unlocked, and all they give me is the run around and my MSL. They keep saying the new provider can use the MSL to reprogram the phone to make it work, which I believe is what happens when you flash to a prepaid CDMA carrier, not for GSM.
I kept arguing (with the call center manager) and went over the terms on the Sprint website to no avail. They'll unlock the SIM for international use no problem, but domestically, they will say it's impossible.
I've only heard of 1 other person from the Sprint forums getting the DSU unlock on the M9 and it was a pain for him as well. I pretty much gave up. Not worth the hassle. If you get yours domestically unlocked, please let me know and I may try again.
Please see this forSIM unlock http://forum.xda-developers.com/sprint-one-m9/general/sim-unlock-thanks-to-gcprokey-t3166761
Cphoneunlcoker.Com! got my phone unlocked for free. Glad I didn't have to pay moneyfor it.
what phone? or is this just spam?
mattgaitan said:
I'm confused, I thought this was a global phone and thus I would be able to pop in a sim from another country and have it work automatically? I'm going out of country in two weeks and more than likely am screwed if this is the case D:
Click to expand...
Click to collapse
as I know this is international unlock. so when you will arrive to your country you will need just local sim card and it will work well if the phone was unlocked correctly before
New to this, but I'll try to explain the best I can.
I've talked to tech support from my old carrier, my new carrier, and Samsung for about 15 hours total. I'm getting absolutely no where.
I purchased a Samsung Galaxy A20 from Spectrum mobile 3 months ago. I ended my service with them and switched to Red Pocket mobile when they had their black friday / cyber monday sim kit deal.
When I activated and ported my number over to Red Pocket I thought there was an issue with the number port.
But going back and forth with customer service they couldn't figure out what was wrong, as my account was activated and they confirmed that they now owned my phone number.
Eventually I realized my device was still locked with Spectrum. They provided me with an unlock code which did not work. They suggested using the unfreeze code which worked, my device said accepted/unlocked.
Phone works, can make calls and send text messages. However,I cannot access data.
My network operator still says Spectrum, and my Access Point name says charter (Spectrum's APN).
I cannot select the Add button, or the Reset to Default button in Access Point Names.
I took this to mean that my device was still locked since the unlock code did not work.
I thought the unfreeze code was specifically for if you attempt too many unlock codes and it locks you out of making more attempts.
That was my understanding, that the purpose of the unfreeze code is to enable you to make more attempts with the unlock code.
Again, I'm not really sure.
But regardless, Spectrum insists that despite it saying that my device is still locked according to their information, that the only way for it to say unlocked on their end is if i actually connect to my new provider, but that they have done everything on their end and that my device is unlocked and I should be able to connect to my new provider.
FUNNY right... in their records it says my device is still locked, but that that's not really accurate, and that it should be unlocked.
However, I have Red Pocket's SIM in my phone. And I can place and receive calls/texts. Spectrum and Red Pocket both use CDMA, so that makes sense to me. But since I am routing through Spectrum still, and I am unable to Add Red Pocket's Access Point Name in my phone, I cannot connect to Data / LTE.
From what I've explained here, do you all feel like my device is truly unlocked?
What is the best way for me to bypass this? How do I get my phone to switch from Spectrum's Access Point Name to Red Pocket's Access Point Name so that I can access Data/LTE ??
Thank you for taking the time to read my plight, and I appreciate any assistance anyone can give me with this.
I am not sure if attempting to root my phone or messing around with those kinds of settings will fix anything. I am not familiar with how to do that, but I will try anything at this point.
I have the A20 under MetroPCS still locked to their network. I can add APN's to it. So not sure why you are having this problem.
Medfordite said:
I have the A20 under MetroPCS still locked to their network. I can add APN's to it. So not sure why you are having this problem.
Click to expand...
Click to collapse
My thoughts exactly. Very strange why I am not able to add APNs.
I talked to a Samsung representative who suggested that it is probably either a software issue or the firmware installed by Spectrum.
When I told the Samsung representative that they assured me that my phone is unlocked (although I don't believe they even know what they're talking about since it is listed as locked in their system), he even went as far as to say that my device may be SIM unlocked, but they may have installed some sort of firmware on their phone that locks the Access Point Name to their server forcing the user to stay with them. Thus the phone will be able to take a new SIM, but it won't do the user any good since the firmware installed on the phone will not allow the user to connect to any other provider's Access Point.
I asked the Samsung representative if it was even legal for them to do that? He said it wouldn't surprise him as corporate giants such as Charter try to monopolize markets. He then went on to tell me that Charter took over as the internet provider in his area about a year ago and no longer has any other internet service providers in his area to choose from.
But again, I don't know if this is actually the case. But does anyone have any thoughts about what is going on or any suggestions as to what other things I can try to do to get connected to my new provider?
A quick update in case anyone in the future is wondering about my issue.
So after talking with another Spectrum customer service representative I have discovered that although my device was SIM unlocked over 2 weeks ago, my device is still carrier locked. They put an initial request for a carrier unlock over 2 weeks ago. Then after calling technical support a few days after that they had put in another request for the carrier unlock. A couple of days ago the representative I talked to went through all of the previous activity logs with my phone and discovered that the carrier unlock kept getting stuck on the end process of unlocking. He opened up another case for me (this will be the fifth ticket created for my account), but I expressed my concerns and doubts with him that it will accomplish anything.
I explained to him that if the issue can not be resolved on their end that I am pretty much out of luck. Since I have discovered on several forums that the Samsung A20 US version cannot be rooted, so there is no way to unlock the bootloader and install Samsung factory firmware to bypass the carrier locked APN on my own. I explained to him that if there was a way for me to do it I wouldn't even be calling, and I would have fixed the issue myself. However, since I am pretty much out of ideas to get my phone to work with my new carrier on my own and Spectrum can't seem to figure out how to carrier unlock my device even though they are LEGALLY REQUIRED to do so, that I am pretty much just about to give up and sell this device as a carrier locked phone on Swappa. He said yeah that's probably what I would do too at this point..
I said LOL, yeah but the problem there is I spent over $200 on this phone that I was only able to use for 2 months, and if I go that route I will likely only be able to get $50 for it.
He said yeah I can understand that that's frustrating, but I really don't see any other options you really have.
They also refuse to provide me with any sort of compensation even though clearly the mistake is on their end.
Bottom line.
NEVER BUY A PHONE FROM CHARTER / SPECTRUM.
Considering their business practices I would never buy phone service / internet service / any service they offer in the future, and would highly advise everyone else from ever purchasing anything from them in the future.
Hello everyone, I purchased a like new condition G8x on Sprint model LM-G850UM that is unlocked. Im using Tmobile LTE USA, At every restart or startup it says- Please wait while we activate your device for network service. This may take several minutes. 5 Minutes goes by not being able to exit the pop-up and it says - Activation incomplete Please contact your service provider to configure your device for service. The APN is also greyed out. I added the tmobile one and it can send text,mms and LTE works. Every now and then the activation message randomly pops up. The seller says to just push emergency call then back to exit, That's a Pain though that I shouldn't have to that imo. I tried rooting with magisk and kingroot but no luck. I read the bootloader is locked? Is there a way around this annoying activation message. I read somewhere else that sprint phones do this with different sim cards and if I get the AT&T G8X that's unlocked it shouldn't do this correct? Cause the seller is offering an Unlocked AT&T one.
Bump
Download LG Package Disabler Pro and disable the system app called SprintDM.
stutla22 said:
Hello everyone, I purchased a like new condition G8x on Sprint model LM-G850UM that is unlocked. Im using Tmobile LTE USA, At every restart or startup it says- Please wait while we activate your device for network service. This may take several minutes. 5 Minutes goes by not being able to exit the pop-up and it says - Activation incomplete Please contact your service provider to configure your device for service. The APN is also greyed out. I added the tmobile one and it can send text,mms and LTE works. Every now and then the activation message randomly pops up. The seller says to just push emergency call then back to exit, That's a Pain though that I shouldn't have to that imo. I tried rooting with magisk and kingroot but no luck. I read the bootloader is locked? Is there a way around this annoying activation message. I read somewhere else that sprint phones do this with different sim cards and if I get the AT&T G8X that's unlocked it shouldn't do this correct? Cause the seller is offering an Unlocked AT&T one.
Click to expand...
Click to collapse
stutla22 said:
Hello everyone, I purchased a like new condition G8x on Sprint model LM-G850UM that is unlocked. Im using Tmobile LTE USA, At every restart or startup it says- Please wait while we activate your device for network service. This may take several minutes. 5 Minutes goes by not being able to exit the pop-up and it says - Activation incomplete Please contact your service provider to configure your device for service. The APN is also greyed out. I added the tmobile one and it can send text,mms and LTE works. Every now and then the activation message randomly pops up. The seller says to just push emergency call then back to exit, That's a Pain though that I shouldn't have to that imo. I tried rooting with magisk and kingroot but no luck. I read the bootloader is locked? Is there a way around this annoying activation message. I read somewhere else that sprint phones do this with different sim cards and if I get the AT&T G8X that's unlocked it shouldn't do this correct? Cause the seller is offering an Unlocked AT&T one.
Click to expand...
Click to collapse
How is the sprint g8x treating u on TMobile?
Hi,
I would like to buy a V60 and use it in Europe.
But reading about it makes me wonder if it is such a good idea to buy this phone.
Could you help me out, I'm a bit of a newbie to Roms, rooting and fixing phones so they work.
I was reading something general about importing a unlocked carrier phone and it stated that I can buy an unlocked T-mobile or other carrier and use an european sim. There it stated that it will come a time when you need the us carrier sim card to perform things and I will be unable to do those things without the correct sim card. I do not remember what those things where. Perhaps it was If I need to update it. Is it true that you have to have the carriers sim card even if it is unlocked?
Is there any other problems one might face. e.g.
This was the latest LG phone so perhaps they will not care about customer service so much:
perhaps LG will stop posting security updates:
From what I understand there are two parts of the software of a phone: the firmware and android. The firmware is LG specific and I will not be able to get updates on that. But for android which is on top of the firmware there should be a way to get updates even if LG stops posting them, or?
If not, can I switch to an other rom to have them?
Can I update to a later android version even if LG does not post one for the phone?
Can I root the phone and be rid of all the us carrier stuff, get a phone that is not associated with any carrier?
yes you can root the phone and flash EA firmware. instructions available here and works perfect for ATT unlocked phones. also you can buy a Verizon version, use it 60 days in the Verizon network, after it will work anywhere and get updates. the problem is that no new LG V60 devices left in the stores.