LTE? on Sony Xperia Z5 Compact (E5823) - Xperia Z5 Compact Q&A, Help & Troubleshooting

As a noob, I may not state this question correctly, so please excuse any errors. My Sony Xperia Z5 Compact E5823 (international version) was recently registered on the MetroPCS (T-Mobile) network. The current software build number is 32.2.A.0.224 and the preferred network type selected is 4G(preferred)/WCDMA/GSM.
The phone is located in a major metropolitan city and T-Mobile has accomplished an area-wide LTE Band 12 build-out. The signal strength icon in the status bar either shows a "4G" connection or no connection type of any kind rather than the "LTE" connection icon. the signal strength icon generally shows only 2 or three bars even though, at this moment, the phone is 1/8 mile from the T-Mobile tower at a time of day with little traffic. The connectivity speed generally seems to be quite erratic.
My question is: Do I have LTE connectivity and, if not, how do I get it? An agent at a local MetroPCS agency location said that the ROM or firmware had to be "flashed". Is this correct and, if so, how does a "noob" go about it?
Thanks to all for any responses!

If you installed the settings metro sent to your phone, it might not be an issue with the phone since 4g is LTE internationally. In the US and NA they made 3g+ into 4g and LTE into its own thing as a marketing gimmick. H+ shows up as 4g in the US phones and firmware and LTE shows up as LTE. In Europe LTE shows up as 4g in a lot of handsets.
Youprobably need to try another network on your phone to see if it behaves the same way and I'm betting that it won't. Likely it is the network causing issues and not the phone in this case.

Related

AT&T Titan Lies about 4G Service...

SO, I have a Samsung Focus and I have a HTC Titan (both AT&T Branded). I also have a AT&T 3g Microcell.
BTW, Has anyone seen an AT&T Titan show 3G at all or anything other than 4G?
Anyways... Here is where the AT&T Titan lies about 4G service.... the 3G Microcell only support a maximum of UMTS. It does not support HSDPA, HSUPA, HSPA, HSPA+, or LTE. Only HSPA+ & LTE are official 4G technologies as classified by the ITU.
On my girlfriends and my phone (when attached to the microcell) it shows 4G (we both have Titans). And Yes, I am positive we are on the microcell since both our phones list AT&T Microcell as the carrier.
I think AT&T is starting to pull one over on people with the Titan. Wish I had a Focus S to verify what it says too....
It has been reported that ATT is branding some H devices as 4G, not even H+... but the Titan is indeed H+. I haven't been very far with my Titan yet, so I wouldn't know if it ever shows 3G.
I may be a bit confused with the network types; to my understanding there is
GSM
Edge
3G
H
H+ (aka '4G')
4G LTE
My HTC Titan has shown E for the Edge network as it has also displayed 4G for HSPA + as well.
link68759 said:
It has been reported that ATT is branding some H devices as 4G, not even H+... but the Titan is indeed H+. I haven't been very far with my Titan yet, so I wouldn't know if it ever shows 3G.
I may be a bit confused with the network types; to my understanding there is
GSM
Edge
3G
H
H+ (aka '4G')
4G LTE
Click to expand...
Click to collapse
I know the Titan does have the HSPA+ capability, that was not my gripe. My grip is that AT&T is listing a true 3G network as 4G which is a bold faced lie altogether and causes us to question if we truely are on 4G or not. Not the fact the device support it or not.
SO, all these throttling threads and stuff about 4G can not use the Titan as a testing source as the tester can not trust if they truely are on 4G or not. Thus skewing true testing results and perceived capabilities.
I live in Las Vegas and AT&T has had HSPA+ for a while and recently LTE. The issue I have, is I can't tell which network I am on wether it be 3G, HSPA+ or LTE since the Titan always will show 4G for all of them.
As added info for you about network types, your 3G disgnation is the same as the network types that I listed. 3G Network types include (In order of evolution):
UMTS - True Desgination for 3G
HSDPA - 3.x
HSUPA - 3.x
HSPA - 3.x
The 3.x is where I am not sure about the history of their release but I know one of them was refered to 3.5g before the true 4g designation came out for HSPA+ & LTE.
I don't think the titan has lte support, so you're definitely not on that.
The best way to go about this I guess is finding the diagnostic menu: where you dial some number and it gives you hidden info and options.
Sent from my PI39100 using XDA Windows Phone 7 App
AT&T GoPhone Service here with X310e from Europe, it stay on H all the time, displayed as "3G" sometime.
maybe the way they display the icon on the Europe Phone is different.
Anyone confirm as H is HSPDA+?
BTW, i don't download torrent on my phone either.
Its not exactly a lie. Yes, 4G is now the old 3G. When the other carriers started calling their service 4G, it made AT&Ts service look slower (when reality is that ATT 3G was the fastest).
4G was supposed to be LTE, but the marketing departments screwed that one by trying to one-up each other.
So, the answer is that where you saw 3G previously, you will now see 4G.
I have two microcells and they both show 4G on my Titan as well.
Blame the marketing departments (at all the carriers) for using the 4G moniker where it did not belong.
LTE will hopefully be LTE.
I've seen E, H & 4G on my at&t Titan
You see H? That's a good sign, at least; we can differentiate from E, H and H+. My town is fairly rural and is also a historical district, so I find it extremely suspect that there is 4G wherever I've gone, but I guess we've somehow become modern.
I have also never seen "H", only E and 4G, but I've only been in 3 small towns since I've had my Titan. My "4G" speeds are very 3G-like too... (between 1-2Mbps down and .75Mbps up)
Is there any way to see more detailed radio information in the OS? I dont really trust the indicator at the top of the screen.
As someone quoted the ITU designations. In their final decission it was declared that only technologies being theoretically able to reach speeds of up to 100 Mbps are actually 4G.
This means that WiMax, LTE and HSPA+ don't qualify as 4G. Currently LTE Advanced and WiMax 2 would be the only ones.
The idea of calling HSPA+ 4G as far as I know originates from T-Mobile USA as they are not about to deploy LTE/Wimax anytime soon.
That's even beyond the point. Didn't ATT say HSPA+ users should see actual speeds of around 6Mbps? Many aren't even getting the upper range of "3G" speeds.
I just got off the phone with ATT CS and he did tell me I am NOT in a 4G area, even though my phone is saying so. He told me the nearest 4G area was about 20 minutes south, which is exactly what their data map shows. From that I take that ATT is just calling their 3G network 4G, at least on this phone.
StevieBallz said:
As someone quoted the ITU designations. In their final decission it was declared that only technologies being theoretically able to reach speeds of up to 100 Mbps are actually 4G.
This means that WiMax, LTE and HSPA+ don't qualify as 4G. Currently LTE Advanced and WiMax 2 would be the only ones.
The idea of calling HSPA+ 4G as far as I know originates from T-Mobile USA as they are not about to deploy LTE/Wimax anytime soon.
Click to expand...
Click to collapse
That is false, the ITU adjusted this decision and enveloped HSPA+, Wimax and LTE into the 4G fold.
"As the most advanced technologies currently defined for global wireless mobile broadband communications, IMT-Advanced is considered as '4G,' although it is recognized that this term, while undefined, may also be applied to the forerunners of these technologies, LTE and WiMax, and to other evolved 3G technologies providing a substantial level of improvement in performance and capabilities with respect to the initial third generation systems now deployed,"
http://www.itu.int/net/pressoffice/press_releases/2010/48.aspx
In relation to this post, I have used my Interop Unlocked Focus all around this area and home. On my Focus I enabled the ability for it to show 3G+ areas and I was able to map out areas that were E, G, 3G and 3G+
However, when I trek those same areas with my Titan, I see a somewhat magical "4G" over all 3G and 3G+ areas.
Whether these areas were all H+ capable the whole time is unsure, but somehow I tend to doubt it.
As of yet, I have never seen 3G but I have seen E and G on my Titan.
link68759 said:
I don't think the titan has lte support, so you're definitely not on that.
The best way to go about this I guess is finding the diagnostic menu: where you dial some number and it gives you hidden info and options.
Sent from my PI39100 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
I just tried that on my Titan by dialing ##3282#, and all the diagnostics are for 3G, HSDPA, no item for HSPDA+, still on screen my phone shows 4G.
arg... is there any way to infiltrate ATT's customer support and actually talk to an engineer, no tricks or PR crap?
I just thought that I'd chime in and say that my HTC Titan shows "3G" when I am at my place of work in Franklin Lakes, NJ.... so it must say 3G for some networks at least.
Do you have an unlocked international phone or an ATT phone?
Is there a Registry Editor for the Titan yet? If so, I wonder if you can change the 4G to what you want it to be like you can on the Samsung Focus? On the Focus, you have the option to change each individual network to show whatever you want it to show.
HKEY_LOCAL_MACHINE\Software\Microsoft\Connectivity \CellularUx\DataConnectionIcon
6G Speeds on Samsung Focus
Using ATT's methods, I've modified my Samsung Focus to receive 6G Speeds. Yes, this is the SAME method ATT uses to get 4G speeds...
They just edit the Registry like I did.

LTE support

Hello All,
I have just purchased a Lumia 920 RED. On the box it says Nokia 920.1 CV FR Rouge.
It then says GSM & WCDMA and a load of frequencies.
Will this support LTE for internet (if my provider supports LTE of course).
Thanks for your comments.
Nicholas Cross
Since no-one has answered, I sent an e-mail directly to Nokia. Here is the response that they sent. It answers the question very nicely.
Thank you for contacting us with your concern.
This is in reference to your email to us asking about the support of the Nokia Lumia 920 to LTE (Long-Term Evolution or 4G network). We are more than happy to assist you on this.
In response to your concern, please be advised that all Nokia Lumia 920s support 2G, 3G and 4G network/LTE. This means that the phone can be used with the fastest network connection yet. This, however, will depend on the network provider you will be using your phone with. For example, if your current network provider do not support 4G network, the device's LTE capability will not be utilised and 3G network will be used.
To confirm this issue, we suggest that you contact your network provider and ask them if they do offer 4G network as the phone supports it indeed.
Looks like you got the European model.
The EU model has different LTE frequencies than the American one.
So depending in what country you will be using this device and what provider, the phone may support or not 3G and/or 4GLTE.
nMIK-3 said:
Looks like you got the European model.
The EU model has different LTE frequencies than the American one.
So depending in what country you will be using this device and what provider, the phone may support or not 3G and/or 4GLTE.
Click to expand...
Click to collapse
Thanks for the response. Yes, I have the European version (since I live in Luxembourg). My question wasn't really whether it would get 3G here because of maybe not being on the right frequency, but whether it would get LTE since it didn't mention LTE on the box at all.
I have updated the rom a new version that the Nokia Care Suite found, and now it seems to have changed something because now it often shows that it is connecting as H+. I also asked my phone provider if they offer LTE on standard contracts, and they told me that they don't (for the moment) offer LTE on voice contracts. They only offer it on data ONLY contracts, so for the moment this means that H+ is the best that I can get.
So far, I am impressed with the device, but I am slightly concerned with the battery life. It doesn't seem to be as good as the HTC 7 Pro that I had before, and my wife's Lumia 900 also seems to get better battery life.
The device is new, so it could be that the battery needs "conditioning". Will see how things go.
Have a good weekend!!
nebc100 said:
Thanks for the response. Yes, I have the European version (since I live in Luxembourg).
Click to expand...
Click to collapse
CV FR means Country Variant France, so you got the french version. german, french an belgium version should all support LTE 800/900/1800/2100/2600 so you will be fine (luxembourg uses 900/1800). i don't think there exists a version of the NL920 without LTE, but you can easily check it. go to settings -> mobile network and see what you can choose for highest connection speed. there should be 3 options, 2G/3G/4G (with the old Firmware it was LTE instead of 4G)
nebc100 said:
I also asked my phone provider if they offer LTE on standard contracts, and they told me that they don't (for the moment) offer LTE on voice contracts. They only offer it on data ONLY contracts, so for the moment this means that H+ is the best that I can get.
Click to expand...
Click to collapse
Orange? They will offer LTE for voice contracts as soon as they get VoLTE ready. sometime in Q1 2013 if i remember correctly.
Thanks for the info regarding VoLTE!!
I had already checked the network settings, and that was why I was concerned. On my phone, it only offered 2G and 3G!!
I have since updated (using the Nokia Suite) the rom, and now the 4G option is there, and I have also seen the H+ symbol show on my data connection.
my only concern now is the battery life, and that seems to be MUCH better with the new rom.
have a great weekend.
I have a Lumia 920 unlocked German version which brought support for the 4G setting from release. I recently flashed it to the Austrian ROM given that I live in Austria. That removed the 4G option. Last friday I then decided to flash the phone to Portico as I hadn't had that much data added to it and that restored the 4G option.
This is in line with what Nokia had been communicating for some time: all Lumia 920 devices have LTE hardware on board but it is not enabled on all pending a future software update. With Portico this now seems to be the case. H+ has been working nicely for me even with the 3G only ROMs which makes sense given that it is just a faster transfer mode on top of UMTS.
I couldn't try out LTE yet as my carrier only has it operational in some locations quite some distance from my home. Therefore I currently have limited it to 3G to avoid the phone looking for an LTE network all the time.

Best setup for UK ONE on AT&T

So I love my HTC ONE.... Fantastic phone.. No question about it.
As I posted else where I have the UK model and I am on AT&T in the USA. It's working, but the HSDPA and 3G is bouncing around quite a bit and it jumps to E really quickly. And it loses the signal quickly in low signal areas. More than any other phone. If I switch the network to GSM, I have full signal almost everywhere.... But no data bandwidth.
It was suggested that I might need to look at my setup.
So here is what I have.
I have a STD LTE data plan
I have a STD sim that work on all my other LTE enabled phones
My APN is Called Phone and has the same setting as I find on the forum for a 4G setup...ie it is NOT the wap and cingular setup.
I have selected WCDMA and GSM networks (I know the phone is not compatible with AT&T LTE bands), but it acted the same way even when it was on the default GSM WCDMA and LTE Auto setting.
Does anyone know else I should check or change?
PS. I will likely buy the developer model, or the AT&T model as soon as it is available... this phone is that good!!!
Thanks for your help.
Nick
PS. I will be in Korea next week, so I am curious how the LTE will function there.... I will let you know. I think they have the 2600 band on one provider and that overlaps with the UK bands

GT-i9100 network trouble!!

My brand new GT-i9100 is barely usable. I've spent the last week wrestling with it (bought it new from ebay) to get it to work, but I'm at my wit's end. Any help would be greatly appreciated. Here's the problem:
My Galaxy S 2 (now rooted and currently running SlimRom) partially or completely loses cellular signal about 60% of the time, often in places where I know there is reception. I'm using Telus' network in Canada. It will lose data, lose ability to make or receive calls, and fail to send text messages. The indication of signal loss is not clear, IE it will say "emergency calls only", "no service available", or even say I have service but I really don't. However the cutting out seems to occur consistently depending on where I am located. For example I seem to get OK signal at my house, but zero at my friend's house. I know it's not the network in this case, since my friend is also on Telus and they get fine reception. I've done some testing and here are some possible causes that I can think of:
network cold spot - No, see example above. It also cuts out in urban populated areas where the signal is strong
phone compatibility - unlikely, since Bell offered the i9100M, which I'm led to believe is physically identical to the normal i9100, and Bell and Telus operate over the same frequencies. Also when it does get signal it can transmit data fine
SIM card - No. The first thing I did when I discovered this problem was get a new SIM card. Nothing changed
SlimRom - No. The phone was acting like this out of the box with the stock image.
Radio firmware - Unlikely. I've flashed at least 6 different firmwares, including KG6, KH3, LQ6, LP6, KI4, and even LD3, which I believe is the firmware the Canadian i9100-M ships with, so would logically work fine. The carrier for that was Bell, and I believe Bell and Telus operate on the same frequencies
a hardware defect in the design of the phone or the antenna itself - the last possible option I can think of. I hope it's not this, because then I would have to undo all the modifications I've done in an attempt to fix my phone, and pray the seller accepts the return
Please, if anyone could offer any assistance that would be great.
Telus frequencies:
2G
CDMA 850/1900
EVDO 850/1900
3G (and fake 4G)
HSDPA 850/1900
HSPA+ 850/1900
UMTS 850/1900
WCDMA 850/1900
1x EV-DO CDMA2000
4G (called 4G+)
LTE 1700/2100
Indoril said:
My brand new GT-i9100 is barely usable. I've spent the last week wrestling with it (bought it new from ebay) to get it to work, but I'm at my wit's end. Any help would be greatly appreciated. Here's the problem:
My Galaxy S 2 (now rooted and currently running SlimRom) partially or completely loses cellular signal about 60% of the time, often in places where I know there is reception. I'm using Telus' network in Canada. It will lose data, lose ability to make or receive calls, and fail to send text messages. The indication of signal loss is not clear, IE it will say "emergency calls only", "no service available", or even say I have service but I really don't. However the cutting out seems to occur consistently depending on where I am located. For example I seem to get OK signal at my house, but zero at my friend's house. I know it's not the network in this case, since my friend is also on Telus and they get fine reception. I've done some testing and here are some possible causes that I can think of:
network cold spot - No, see example above. It also cuts out in urban populated areas where the signal is strong
phone compatibility - unlikely, since Bell offered the i9100M, which I'm led to believe is physically identical to the normal i9100, and Bell and Telus operate over the same frequencies. Also when it does get signal it can transmit data fine
SIM card - No. The first thing I did when I discovered this problem was get a new SIM card. Nothing changed
SlimRom - No. The phone was acting like this out of the box with the stock image.
Radio firmware - Unlikely. I've flashed at least 6 different firmwares, including KG6, KH3, LQ6, LP6, KI4, and even LD3, which I believe is the firmware the Canadian i9100-M ships with, so would logically work fine. The carrier for that was Bell, and I believe Bell and Telus operate on the same frequencies
a hardware defect in the design of the phone or the antenna itself - the last possible option I can think of. I hope it's not this, because then I would have to undo all the modifications I've done in an attempt to fix my phone, and pray the seller accepts the return
Please, if anyone could offer any assistance that would be great.
Telus frequencies:
2G
CDMA 850/1900
EVDO 850/1900
3G (and fake 4G)
HSDPA 850/1900
HSPA+ 850/1900
UMTS 850/1900
WCDMA 850/1900
1x EV-DO CDMA2000
4G (called 4G+)
LTE 1700/2100
Click to expand...
Click to collapse
Well.. I think you got one of the Korean ones.. There is someone in China or Korea, or who knows maybe Samsung who is taking the SHW-M250S, a horrid Korean version of the S2 and changing the housing and software to make them look as the GT-I9100. Even the back labels say GT-I9100 and the software itself.. however, you can tell them apart because they are way lighter and very flimsy and also because the SIM Card tray is different from the one on the original GT-I9100.
So, I know it's very late but the problem is not you, is the phone. It might look brand new, but it is not compatible with networks in the US and many countries as Korea seems to use a different network standard. I was not able to get any data working on this model when I was in the Dominican Republic. I recently got a few of them in a lot of devices I bought for resale after I moved to the US and I couldn't get any of the 14 phones I got to connect to cellular. I decided to strip them off for parts.

LTE vs 4g on status bar

Hi all. I recently updated to the September security patch. For some reason after the update my signal icon displays "4g" instead of "LTE." I do have LTE coverage (western US) and speeds, and it had always said LTE before. I have no idea why it now shows "4g" instead and can't figure out how to change it back. Anyone else run into this problem?
4g and lte are the exact same thing. It's just an icon. Why does it matter or is it that you just prefer to look at lte instead of 4g?
Just part of the update is all.
I think everywhere else in the world calls it 4g it's just America who has to be different and call it lte
garylawwd said:
4g and lte are the exact same thing. It's just an icon. Why does it matter or is it that you just prefer to look at lte instead of 4g?
Just part of the update is all.
I think everywhere else in the world calls it 4g it's just America who has to be different and call it lte
Click to expand...
Click to collapse
Thanks for your response. With my particular carrier there are a few different 4G frequencies. I've been with them for years and have grown accustomed to what signals they designate as LTE, 4G, 3G, etc. So it's partly a convenience factor but also somewhat of a mystery as it was showing the LTE icon then post-update shows 4G.

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