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HI First time here for me.
I was surfing the net on my t989 and the screen went black. I try to restart but the phone vibrates for one second and nothing happens. I took out the battery and SIM card and put back the battery, push ON button, phone vibrates but do not start. I try to charge but it vibrates every 5 seconds, but it doesn't start. The phone is new - one month - just install 9-10 aplications. Please help. Thanks
Same thing happened to my SGS..power IC was damaged in mine.
Sent from my GT-I9100 using Tapatalk
Have you underclocked/undervolted it at any stage? If so, try using ODIN to restore to stock, if you can even get into Download Mode. If not, send it into a Samsung Service Center.
Yes it sounds like it is not charging and the battery is flat! With the phone OFF you should briefly see a picture of the battery when you plug the phone into the charger.
Try putting in a fully charged battery from an another S2.
Can you get to Download mode (Powered off, press Vol up+Home+Power at the same time) or Recovery mode (Powered off, press Vol up+Home+Power)? If not, then you're in really bad waters...
Hi,
Thank you for your answer. I did't do anything to this phone since I bought it. Just 9 apps dowloaded. Worked fine and yesterday it got dead. I just do light web surf and some emails. Do you have any idea, please? I hate to have to returned since I'm in Canada and I couldn't even register this phone with samsund.com sice it is allowed only US addresses.
grasote said:
Hi,
Thank you for your answer. I did't do anything to this phone since I bought it. Just 9 apps dowloaded. Worked fine and yesterday it got dead. I just do light web surf and some emails. Do you have any idea, please? I hate to have to returned since I'm in Canada and I couldn't even register this phone with samsund.com sice it is allowed only US addresses.
Click to expand...
Click to collapse
If you can't even get into Download Mode, as detailed above, really you're out of options for the most part. Looks like returning it is your only option.
grasote said:
Hi,
Thank you for your answer. I did't do anything to this phone since I bought it. Just 9 apps dowloaded. Worked fine and yesterday it got dead. I just do light web surf and some emails. Do you have any idea, please? I hate to have to returned since I'm in Canada and I couldn't even register this phone with samsund.com sice it is allowed only US addresses.
Click to expand...
Click to collapse
Luckily for you, as you haven't messed with it, you still have warranty.
may be you are right
First time in XDA-developers, hello everybody.
So this is my story, today i tried to put officialSpanishJB rom to my SGS2. i tryied, but i could make it.
I backuped the old firmware on sd, and wiped the rom. Now, the phone doesn't starts. it is in "black death" mode..
no reacting to anything.. Any suggestions?
(powerbutton+vol up+homebutton, doesn't works) any idea please?
Everybody with a device different than I9100 get out NOW!
Sent from the little guy
Black screen
I have a SGS2 which turn on but the screen stays black have tried to reset and also reload formware but still stays black
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
shvogrius said:
Hey guys.
I have a problem with my HTC EVO 3D. I've been using it for a year and everything was fine until yesterday. I was playing Real Racing 3 when my phone suddenly restarted and then turned off before I could enter my PIN code and didn't boot up. I thought that it might have overheated or it was some crash or something, I put the phone to charging and it easily turned on (I must mention, that there were about 70% battery left). I charged my phone and didin't use it whole afternoon. In the evening, I was trying to unlock my phone (with about 70% of battery) when suddenly the same happened again - the phone restarted and before entering PIN code turned off at all. After that I wasn't able to boot my phone.
I tried charging it with original HTC AC charger and also using my laptop and even a car charger, but nothing changes.
When the phone is not plugged in to charging, it doesn't show any signs of being alive. I tried pressing volume down/up/camera buttons + power on button, taking off the battery for about an hour, charging the phone for ~6 hours. Nothing works.
However, I realised that when I connect the phone to my laptop, there is a 'new device is connected' sound, but I am not able to access my memory card or do something else. Also, when the phone is charging, the red charging light is on, which after a few hours turns to green and after some more time disappears at all. When trying to turn on the device while it is charging the red light disappears as soon as the power button is released ant comes back after about 20 seconds.
Sorry for such long story and for my bad English. I am very disappointed. I still have a warranty, but I dont want to take the phone there, because the fixing lasts at least 2-3 weeks and also since I'm unable to boot my phone, there are a lot of my personal information in it, such as passwords,messages, bookmarks and so on, left.
So, is there anything I could do or should I take my phone to service?
P.S. The phone is not rooted and never was. Everything is original and up to date.
Click to expand...
Click to collapse
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
aqualls said:
Perhaps try a new battery or take it in and have them try one. Sounds like a battery issue.
Sent from my SlimRom jb'd EVO 3D.
Click to expand...
Click to collapse
Thanks. I took it to service. I hope they'll repair it.
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
shvogrius said:
I finally got my HTC back a few days ago. They changed the motherboard and I had to buy a new battery since the old one was dead and warranty for it was only a year.
But I've faced several unexpected crashes during these few days. I think 3 or maybe 4 times when I took the phone after not using it for couple of hours and tried to unlock it, the phone didn't unlock and instead turned on. I really don't like this, because if my phone turns off whenever it wants, I may be unreachable
Does anyone knows what that means and what should I do if this keeps happening?
Click to expand...
Click to collapse
This happens on stock rom?
MrJyrks said:
This happens on stock rom?
Click to expand...
Click to collapse
Yes, the soft has always been and is stock.
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
MrJyrks said:
Then it must be a hardware issue. If your warranty has not expired, take it to the warranty service.
Click to expand...
Click to collapse
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
shvogrius said:
Well as I said I dont want to take it there because it takes about three weeks or more till I get back my phone.. It would be the third time in two months and it really annoys me.
Couldn't this be software issue? I mean I've been reading some similiar threads and I found out that some app might be killing the phone. So I did hard reset yesterday and after that installed only well known essential apps (Google services and some others) and after that the phone didin't crash for almost two days. Unfortunately, it did turned off a few minutes ago. I've installed only 8 Ball Pool and Smart Keyboard Pro recently, so I will try unninstalling them both and let's hope the phone won't crash again. Is there any ideas what else may I do in case it doesn't work?
Click to expand...
Click to collapse
Id recommend doing a factory reset on the phone and not installing any app for at least a week to confirm its not a hardware issue, but I strongly believe it is. If it fails youll have to take it to a sprint store and hope the clerk is in a good mood and give you a new phone the same day.
try a new battery
The battery is new, I had to buy it only a week ago, because the service stated that the old one was dead.
Hello, yesterday I got my new Redmi Note 3. After hour or so using it, installing apps, adjusting settings and such I locked it and a minute later it didn't turn on (last time I checked the battery was around 30%). I've tried a lot of things: connecting it to my PC, holding every combination of buttons (just power button, just volume down, just volume up, power+volume down, power+volume up, I haven't tried only the volume up+volume down combination). I've also left it charging over the night using my Galaxy s3 mini charger (I live in Europe so I can't charge it here with provided charger) and still nothing, literally no reaction. Then HonorBuy's suport sent me an email that says I have to remove the sticker from the battery, it wasn't until they realised that the battery is non-removable that I have to close the back cover. Then they told me that I try charging it on the computer for at least an hour. Will that help considering that I've already charged it normally the whole night? Or do you guys maybe have some other idea what might be the problem?
I forgot, that hour or so when the phone actually worked, worked perfectly.
Thank you.
did you manage to get your phone fixed? im having the same problem. phone just died randomly.
ohwellhell_ said:
Hello, yesterday I got my new Redmi Note 3. After hour or so using it, installing apps, adjusting settings and such I locked it and a minute later it didn't turn on (last time I checked the battery was around 30%). I've tried a lot of things: connecting it to my PC, holding every combination of buttons (just power button, just volume down, just volume up, power+volume down, power+volume up, I haven't tried only the volume up+volume down combination). I've also left it charging over the night using my Galaxy s3 mini charger (I live in Europe so I can't charge it here with provided charger) and still nothing, literally no reaction. Then HonorBuy's suport sent me an email that says I have to remove the sticker from the battery, it wasn't until they realised that the battery is non-removable that I have to close the back cover. Then they told me that I try charging it on the computer for at least an hour. Will that help considering that I've already charged it normally the whole night? Or do you guys maybe have some other idea what might be the problem?
I forgot, that hour or so when the phone actually worked, worked perfectly.
Thank you.
Click to expand...
Click to collapse
I have the same problem.
Original Note 3, original rom. It just died and I can't get it to work. no reaction from phone.
Any ideas?
Same problem here . any idea?
Can you get into fastboot?
Power button + vol down..
Edit: Sorry, just saw that you have tried that already..
When I had a bad flash a couple a weeks ago my RN3 was totally dead like yours..
I followed this guide wich worked for me: http://en.miui.com/forum.php?mod=viewthread&tid=221115
Attention! All your data will be lost..
I'm aware that your phones was properly working, but maybe this is a solution?
Charge from PC USB.
Charge from PC USB.
A Quick Fix
I also got the same problem today...but i mamaged to fix it...Firstly hold vol down and power button...the device will boot into fastboot mode ...secondly after entering into fast boot mode...hold volume up + power for 10 seconds....now your phone will reboot ormally...Thats it...No big deal...
I had the same problem right after I connected the phone with an aux- it died and started heating up. I tried all the above suggestions except the reboot because I didn't want any data lost. All I did was put it in rice for 10 minutes, even though I knew rice is meant for phones when they've got wet. After 10 mins, I pressed the power button and it worked!
Hope it works for you,too.
The same problem is happening with me after I tried to restore a TWRP backup.
I can't really enter fastboot as phone is not charging.
I'm having the same issue with my Redmi Note 3 phone. Just opened it from the box, charged a bit and turned it on. Everything worked except when I turned it off again to charge it faster and later tried to turned it on.
The phone is now completely dead, no charging screen, and it's slowly heating up. Is this a manufacturing error or can I do something to fix it?
fcsprovenzano said:
The same problem is happening with me after I tried to restore a TWRP backup.
I can't really enter fastboot as phone is not charging.
Click to expand...
Click to collapse
This happened to me too. I think I factory wiped in twrp and went from cm13 to miui then it stopped charging.
No amount of flashing fixed it. Fast boot, EDL nothing worked and xiaomi won't help.
I came across only few people that had this but they seemed to suggest some partition being corrupted going from CM to miui. I couldn't find details about which partition though, not very substantial claims.
I read somewhere that it could be a bug of the version of a specific TWRP, but without sure.
In my case, I flashed Xiaomi.eu with success on CM, and after that restored again CM.
CM -> Xiaomi.eu -> CM
I sent it to a (unofficial) repair center and they just flashed the ROM on my phone. Probably using pin test or something similar.
fcsprovenzano said:
I read somewhere that it could be a bug of the version of a specific TWRP, but without sure.
In my case, I flashed Xiaomi.eu with success on CM, and after that restored again CM.
CM -> Xiaomi.eu -> CM
I sent it to a (unnofficial) repair center and they just flashed the ROM on my phone. Probably using pin test or something similar.
Click to expand...
Click to collapse
I tried all of that. I had about 80% battery when I noticed it's not charging so I had plenty of battery to flash things. I tried anything and everything that was suggested to me in the xiaomi forums but nothing worked.
Did you send it to an official xiaomi service center?
No. I just sent it to a local generic phone service center. I imported mine from China without warranty.
fcsprovenzano said:
No. I just sent it to a local generic phone service center. I imported mine from China without warranty.
Click to expand...
Click to collapse
Well that gives me some hope. Where are you? In the UK the phone is rare so I'm worried that they won't know what to do with it.
Swizzy88 said:
I tried all of that. I had about 80% battery when I noticed it's not charging so I had plenty of battery to flash things. I tried anything and everything that was suggested to me in the xiaomi forums but nothing worked.
Did you send it to an official xiaomi service center?
Click to expand...
Click to collapse
tried with test pin ?
Sent from my Redmi Note 3 using Tapatalk
Swizzy88 said:
Well that gives me some hope. Where are you? In the UK the phone is rare so I'm worried that they won't know what to do with it.
Click to expand...
Click to collapse
I'm from Portugal and it is also rare her but they solve it in a few days with just a small price. Try to find a specialized smartphone repair center near you as it looks like a small issue.
I have purchase new redmi note 3 prime. Very first time when I switched it on after charge it start booting and still continue since 8 hour. Nothing happened neither switch off nor restart even hard boot is also not working. Only logo of mi is blinking on screen.
Can someone suggest me plz.
I am also having same problem. Volume down and power button also not working
I too had same issue. I held down the power button for almost 15 seconds and it booted up
Dear all,
I hope there is someone here, who can help me with my issue. I lost my hope after trying almost everything found in the internet.
So here is the problem: I was using my phone as a navigation in my car. The battery was low, so I used the car charger and kept it plugged, while driving. I observed, that even though I was charging my phone via car charger, the battery continued to get low and finally the phone turned off. After reaching home, I plugged my phone with an original quick charger from Xiaomi. Unfortunately I was not able to charge my phone and it got stuck in a bootloop, with a phone showing Mi Logo, vibrating and switching off repeatedly.
When I connect the phone with the laptop, it is shortly recognized (when it is booting) and then disconnected and again and again. I can go to fastboot mode but I cannot flash my phone using MiFlash, because I get an error: Failed. Low battery.
Does anyone know the solution? I would really appreciate any help.
adka said:
Dear all,
I hope there is someone here, who can help me with my issue. I lost my hope after trying almost everything found in the internet.
So here is the problem: I was using my phone as a navigation in my car. The battery was low, so I used the car charger and kept it plugged, while driving. I observed, that even though I was charging my phone via car charger, the battery continued to get low and finally the phone turned off. After reaching home, I plugged my phone with an original quick charger from Xiaomi. Unfortunately I was not able to charge my phone and it got stuck in a bootloop, with a phone showing Mi Logo, vibrating and switching off repeatedly.
When I connect the phone with the laptop, it is shortly recognized (when it is booting) and then disconnected and again and again. I can go to fastboot mode but I cannot flash my phone using MiFlash, because I get an error: Failed. Low battery.
Does anyone know the solution? I would really appreciate any help.
Click to expand...
Click to collapse
Are you on miui or a custom rom?
I think I know what problem you are facing, your device's battery is actually drained of all the power, like it empty. So drained that it doesn't even have the energy to turn on the phone to get power. I had a lenovo a560 last year, and it had the same problem, so what i had to do was either leave it for charging and pray that it begins charging (and sometimes after 3 or 4 hours the battery started charging as normal when it got 1% battery), or the second method was that i took the removable battery out and charged it externally using wires. The second method worked since the battery got enough power, to keep the phone on during charging.
Now the problem is that redmi note 4 doesn't have a removable battery, so either you can leave the phone for charging, and actually forget about it for a day, or the only other thing is that you have to visit a service center.
Not joking about the charging process but that is the only thing you can do.
---------- Post added at 06:15 PM ---------- Previous post was at 06:12 PM ----------
adka said:
Dear all,
I hope there is someone here, who can help me with my issue. I lost my hope after trying almost everything found in the internet.
So here is the problem: I was using my phone as a navigation in my car. The battery was low, so I used the car charger and kept it plugged, while driving. I observed, that even though I was charging my phone via car charger, the battery continued to get low and finally the phone turned off. After reaching home, I plugged my phone with an original quick charger from Xiaomi. Unfortunately I was not able to charge my phone and it got stuck in a bootloop, with a phone showing Mi Logo, vibrating and switching off repeatedly.
When I connect the phone with the laptop, it is shortly recognized (when it is booting) and then disconnected and again and again. I can go to fastboot mode but I cannot flash my phone using MiFlash, because I get an error: Failed. Low battery.
Does anyone know the solution? I would really appreciate any help.
Click to expand...
Click to collapse
But wait, if the phone is able to stay in fastboot mode, why not charge it there? Like just open fastboot mode, and connect the charger. It will atleast charge some percent.
MyNameIsRage said:
Are you on miui or a custom rom?
I think I know what problem you are facing, your device's battery is actually drained of all the power, like it empty. So drained that it doesn't even have the energy to turn on the phone to get power. I had a lenovo a560 last year, and it had the same problem, so what i had to do was either leave it for charging and pray that it begins charging (and sometimes after 3 or 4 hours the battery started charging as normal when it got 1% battery), or the second method was that i took the removable battery out and charged it externally using wires. The second method worked since the battery got enough power, to keep the phone on during charging.
Now the problem is that redmi note 4 doesn't have a removable battery, so either you can leave the phone for charging, and actually forget about it for a day, or the only other thing is that you have to visit a service center.
Not joking about the charging process but that is the only thing you can do.
---------- Post added at 06:15 PM ---------- Previous post was at 06:12 PM ----------
But wait, if the phone is able to stay in fastboot mode, why not charge it there? Like just open fastboot mode, and connect the charger. It will atleast charge some percent.
Click to expand...
Click to collapse
Hi, i thought about it before, but the phone was staying in fastboot mode for a very short time, to short to charge any resonable amount of power, and kept rebooting quickly. I left the phone for two days without trying to fix it and I tried just now to go into fastboot and try to charge. It stays now for quite a time in fastboot so I will keep my fingers crossed that I will be able to charge. I will update here if it was a success or not. Meanwhile, thank you for all your ideas! Lets see what happens...
adka said:
Hi, i thought about it before, but the phone was staying in fastboot mode for a very short time, to short to charge any resonable amount of power, and kept rebooting quickly. I left the phone for two days without trying to fix it and I tried just now to go into fastboot and try to charge. It stays now for quite a time in fastboot so I will keep my fingers crossed that I will be able to charge. I will update here if it was a success or not. Meanwhile, thank you for all your ideas! Lets see what happens...
Click to expand...
Click to collapse
Best of luck brother.
MyNameIsRage said:
Best of luck brother.
Click to expand...
Click to collapse
Unfortunately, no good results. I kept my phone in fastboot mode multiple times, but I was not able to charge my phone. Turning off fastboot is only causing phone to stuck in bootloop.
I also had an impression, that the phone was not warm at the back, where the battery is. Now I am starting to think that the battery is completely dead and I have to change it. But how is it even possible, that after 8 MONTHS the battery is completely f***ed up?
Can I somehow check the state of the battery? I would like to be sure, that there is no way to bring the battery back to life and I really have to go somewhere to change it. I am really reluctant to have a battery from some unknown company. :crying:
adka said:
Unfortunately, no good results. I kept my phone in fastboot mode multiple times, but I was not able to charge my phone. Turning off fastboot is only causing phone to stuck in bootloop.
I also had an impression, that the phone was not warm at the back, where the battery is. Now I am starting to think that the battery is completely dead and I have to change it. But how is it even possible, that after 8 MONTHS the battery is completely f***ed up?
Can I somehow check the state of the battery? I would like to be sure, that there is no way to bring the battery back to life and I really have to go somewhere to change it. I am really reluctant to have a battery from some unknown company. :crying:
Click to expand...
Click to collapse
Are you rooted?
This is really a kernel fault man, I had the same issues with mediatek Chipsets before, but you are saying in "8 months", so that means you are well covered in warranty. You can send an e-mail to Xiaomi customer care or visit a service centre with the phone bill. I am pretty sure a faulty battery or such happening can be covered using warranty, plus I would suggest NOT to get the battery changed from a 3rd party store.
MyNameIsRage said:
Are you rooted?
This is really a kernel fault man, I had the same issues with mediatek Chipsets before, but you are saying in "8 months", so that means you are well covered in warranty. You can send an e-mail to Xiaomi customer care or visit a service centre with the phone bill. I am pretty sure a faulty battery or such happening can be covered using warranty, plus I would suggest NOT to get the battery changed from a 3rd party store.
Click to expand...
Click to collapse
Sorry, I actually don't know much about the phones, so I don't know what 'rooted' means. I never did anything with my phone, software or whatever more than required.
With the warranty there is a different problem in my case: I bought my phone in China when I was there for my business trip and I live in Europe (yeah I know, my own fault, I should have bought it at home). I have bill and everything but I guess it will not help. Besides, Xiaomi gives 6 months warranty for battery (in case this is really the battery).
adka said:
Sorry, I actually don't know much about the phones, so I don't know what 'rooted' means. I never did anything with my phone, software or whatever more than required.
With the warranty there is a different problem in my case: I bought my phone in China when I was there for my business trip and I live in Europe (yeah I know, my own fault, I should have bought it at home). I have bill and everything but I guess it will not help. Besides, Xiaomi gives 6 months warranty for battery (in case this is really the battery).
Click to expand...
Click to collapse
Knowing that you are not rooted is a positive thing when regarding the warranty, ok so here is the thing which you should do. But first of all please stop the battery charging process, since this can now be harmful and can damage the components. Ok so here's what you should do -
[email protected]
Send an email to that address regarding the battery problem. And provide the details including about the drainage of battery, and the methods which you tried. Plus attach the bill also. It doesn't really matter where you bought it, because the bill serves as to give them information that the device you own is actually bought by you, and it contains details about device like IMEI etc. If they respond and say that you can send your device to them, (in this case they will give you an address) you should do that. If they say they cannot help it, then consider getting a repair from a local shop.
I just checked my phone's inside and found out that you cannot externally charge the battery, so this means you need a repair, unfortunately.
Before ending this reply I just wanna clear the fact that,
The battery isn't damaged, it just isn't able to get power,(here it is because of the device) this means that if somehow some energy can be provided to the battery, the battery need not be replaced.
I wish you luck , may you be able to fix your phone again.
adka said:
Dear all,
I hope there is someone here, who can help me with my issue. I lost my hope after trying almost everything found in the internet.
So here is the problem: I was using my phone as a navigation in my car. The battery was low, so I used the car charger and kept it plugged, while driving. I observed, that even though I was charging my phone via car charger, the battery continued to get low and finally the phone turned off. After reaching home, I plugged my phone with an original quick charger from Xiaomi. Unfortunately I was not able to charge my phone and it got stuck in a bootloop, with a phone showing Mi Logo, vibrating and switching off repeatedly.
When I connect the phone with the laptop, it is shortly recognized (when it is booting) and then disconnected and again and again. I can go to fastboot mode but I cannot flash my phone using MiFlash, because I get an error: Failed. Low battery.
Does anyone know the solution? I would really appreciate any help.
Click to expand...
Click to collapse
Any aftermath? What happened?
MyNameIsRage said:
Any aftermath? What happened?
Click to expand...
Click to collapse
I am still waiting for the response from Global Service. If nothing happens, I will go to local 'mi center', where I know they can repair xiaomi phones, but not on warranty.
Apart from that, phone is still dead, but I have not tried yet anything else. I found this: https://xiaomifirmware.com/guides-and-tips/fix-bootloop-redmi-note-4-mtk/
But I am not sure, if this should work. Anyone have tried?
adka said:
I am still waiting for the response from Global Service. If nothing happens, I will go to local 'mi center', where I know they can repair xiaomi phones, but not on warranty.
Apart from that, phone is still dead, but I have not tried yet anything else. I found this: https://xiaomifirmware.com/guides-and-tips/fix-bootloop-redmi-note-4-mtk/
But I am not sure, if this should work. Anyone have tried?
Click to expand...
Click to collapse
That post shows you how to enter deep flash mode. You can give it a try. If that works, Voila, If it does't better go the service center.
So I got the response from service (it took them ages). Maybe it will help someone:
With respect to your concern, I would request you to please follow some troubleshooting steps in order to resolve your issue:
Try to charge your device with another compatible charger for at least 30 minutes
Long press power button for 10-15 seconds and check whether the device is responding or not
If the issue persists please follow the below mentioned steps:
Note: The below mentioned procedure deletes the data you have on your phone.
Sign Out from your Mi Account :-
Go to the settings
Select Mi Account
Confirm to Sign out
Create a backup : -
Go to the settings
Go to the additional settings
Go to the backup and reset
Go to the local backup
Go to the backup
Select system and apps
Then, select backup so that a backup would be created
After creating the backup, you can find your backup file through the below mentioned steps:
Go to the "explorer"
Select "storage" option
Then, "MIUI"
You will get a "backup" option
Select "all backup"
In this folder, you will be able to see your "backup file"
(Note :- Please save the backup file on your PC/Laptop so that your important data would be prevented)
Factory data reset :-
Go to the settings
Go to the additional settings
Go to the backup and reset
Tap on factory data reset
In order to restore your backup file, please follow the below mentioned steps:
Go to the settings
Go to the additional settings
Go to the backup and reset
Go to the local backup
After that, select your "backup file"
Then, "restore" it
I did not try anything from this yet, I have my phone at home, but maybe it will help some of you.
btw. the previous method from the link (deep flash mode) is not working for me.
PEOPLE I FIXED MY PHONE!!! I used again and again this method, which I have already posted before: https://xiaomifirmware.com/guides-and-tips/fix-bootloop-redmi-note-4-mtk/
I didn't work at the beginning, so I left my phone and actually wanted to wait till I go back home to my country for the weekend and visit Xiaomi service, but FINALLY IT WORKED!!! I cannot explained what was the reason that this time it clicked. My phone was completely drained, left for long time without touching. As a result I have a battery icon now and it is charging, no bootloop anymore. Hope this method would help someone. Be patient and try multiple times!
So it is not software problem causing the bootloop
So it is not a software, but only hardware - the battery - as the only problem in this case. I am facing a very similar case with my Redmi Note 4x Mediatek (4/64 Memory) just starting Friday morning (9Feb). I thought it was charging overnight, but in the morning found the power totally drained, and stucked not be able to recharge for hours. This phone is still under warranty (9month use) but ridiculously the Official Service Agent said they need up to 40days to fix this phone. This is worst experience comparing to other phones I ever had.
Hi,
Just few minutes ago my brand new phone just broke on me. I was holding it in my hand, locked screen, like minute later I tried to unlock it to no avail, screen just stayed black. There was a sound when I touched it by the fingerprint sensor, but no light up from behind the screen. I tried holding down power, then power+volume up, phone only vibrated, no reaction on the screen. I've connected it to the charger, and now it seems to be in bootloop - screen is turned off, and every few seconds phone vibrates. I've managed to somehow turn it back on once, phone booted to system, everytthing worked just fine, then I locked screen and it just stayed black, now I can't reproduce that, can't even turn it off, it's just vibrating every so often. Did it really brick in my hand? Software of Hardware? Everything worked just fine, maybe battery was draining a little bit too much for my taste, (15-20%/hour with screen on+lte/wifi) but 120Hz refresh rate+bright setting and AOD turned on 9am-9pm could do that. Do you guys have any suggestions, or I'm expecting trip to the service?
Sorry, but i cannot guess any reason. I am stumped as this bootlooping shouldn't beb happening... Very strange. May be its better to show it to service center guys.
Btw, i had tried this on my previous android phone to shut it down, like a hard shutdown. I had pressed power + volume down + volume up keys together to shut it down completely. Basically by pressing all the 3 keys. If you want to try, you can try it. I have not tried it on my GT, but had used it on Oneplue 2 and Honor View 10.
Hope your issue gets resolved asap...
Okay, I've contacted support via livechat, they told me it's definetly just software glitch, and to resolve this I have to wipe dialer cache (?) and all system settings - I did it, everything worked just fine, but today, again, same thing happened. First time phone just died in my hand, second time it was while listening to music via Pulsar, today I was just sharing wifi as a hotspot, phone randomly broke connection and would not unlock, but still I could tell it was on, because of vibrations and sounds. Not a software glitch after all? If I manage to unlock it I'll just recover it to factory settings, we'll see if that helps, but I don't like the sound of that.
What apps are -you- installing?
Launchers and power management apps are prime suspects...
Otherwise, mobo failure. It may be firmware but how far do you want to take it?
It should run fine out of the box.
Last time I played with launchers was with good old SGS about 5 years ago, only app out of ordinary was AccuBattery to check that SoT drain, but could it make such a damage without root privilages?
d4m4in said:
Last time I played with launchers was with good old SGS about 5 years ago, only app out of ordinary was AccuBattery to check that SoT drain, but could it make such a damage without root privilages?
Click to expand...
Click to collapse
Accubattery isn't the culprit...