Is it possible that waterproof failed after I dropped my phone? - Sony Xperia XZ1 Questions & Answers

For my Z2 I read that you can test the phone's waterproofing with the pressure sensor in service menu. I tested my new XZ1 and it was good, when I pressed the phone the pressure rised and the phone kept the pressure until I released it, so it was OK. I even washed my phone with water . But some days ago when I get out of my car, I accidentally dropped my phone on the stone driveway. After that I checked the phone if it is OK, and it just had a slight scratch on the housing, nothing broken or anything. Next day I checked the waterproofing with the pressure sensor and it just rised when I pressed it, but didn't kept the pressure, it fall to the normal value while I was pressing it. And I read that the phone's that act the way as my phone now, aren't waterproof. After that I didn't want to try the phone with water, so please help me if you have similar experiences or know anything about this

maddboss said:
For my Z2 I read that you can test the phone's waterproofing with the pressure sensor in service menu. I tested my new XZ1 and it was good, when I pressed the phone the pressure rised and the phone kept the pressure until I released it, so it was OK. I even washed my phone with water . But some days ago when I get out of my car, I accidentally dropped my phone on the stone driveway. After that I checked the phone if it is OK, and it just had a slight scratch on the housing, nothing broken or anything. Next day I checked the waterproofing with the pressure sensor and it just rised when I pressed it, but didn't kept the pressure, it fall to the normal value while I was pressing it. And I read that the phone's that act the way as my phone now, aren't waterproof. After that I didn't want to try the phone with water, so please help me if you have similar experiences or know anything about this
Click to expand...
Click to collapse
Xz1 is not having the pressure sensor test (at least I do not have it or found it yet)

chrisftlse said:
Xz1 is not having the pressure sensor test (at least I do not have it or found it yet)
Click to expand...
Click to collapse
Type *#*#7378423#*#* there is an Pressure sensor test
Gesendet von meinem G8341 mit Tapatalk

Related

Word of warning on the waterproofness of the XZU

I know I'm not the first to write a thread like this, and I doubt I'll be the last but....
Took my XZU in the swimming pool with me today, and it has not survived. I made extremely sure all flaps were securely fastened beforehand. Even checked that there was no dirt in the seals. I was in the shallow end of the pool, which is only ~0.5M deep, and yet after 5 mins in the water recording some vids with the GF, the phone is now dead!
Seems like some water got in behind the volume rocker, so now the phone thinks both volume buttons are permanently pressed, leading to a bootloop when trying to turn the phone on as effectively the power+vol up+vol down buttons are all pressed.
I am not impressed! I've taken the phone in the shower with me before without any problems, and tested the waterproofing in the kitchen sink before too, so I expected it to be fine. However it seems this time I was unlucky!
Moral of the story: While the XZU is waterproof(ish)... don't take it in the pool unless you don't care about the phone too much! There is a fair chance it will not survive. Personally I'm now hoping the old "leave it in a bag of rice" trick will help.
stiggy2012 said:
I know I'm not the first to write a thread like this, and I doubt I'll be the last but....
Took my XZU in the swimming pool with me today, and it has not survived. I made extremely sure all flaps were securely fastened beforehand. Even checked that there was no dirt in the seals. I was in the shallow end of the pool, which is only ~0.5M deep, and yet after 5 mins in the water recording some vids with the GF, the phone is now dead!
Seems like some water got in behind the volume rocker, so now the phone thinks both volume buttons are permanently pressed, leading to a bootloop when trying to turn the phone on as effectively the power+vol up+vol down buttons are all pressed.
I am not impressed! I've taken the phone in the shower with me before without any problems, and tested the waterproofing in the kitchen sink before too, so I expected it to be fine. However it seems this time I was unlucky!
Moral of the story: While the XZU is waterproof(ish)... don't take it in the pool unless you don't care about the phone too much! There is a fair chance it will not survive. Personally I'm now hoping the old "leave it in a bag of rice" trick will help.
Click to expand...
Click to collapse
if it is just the volume rocker buttons it should survive, good luck
It was always dubious to me all this waterproof hype
Sad to hear this happend
It's ironic how they show ads for the XZU getting toyed around in a swimming pool yet the official documentation states that the phone not be submerged in the swimming pool, sea water, solventents etc.
Sorry to hear. I took mine in the pool several times and did not have any problems. Though I did not submerge it for more than a few seconds at a time.
I was unimpressed, as the touchscreen was nigh impossible to use with wet hands. They should have included a dedicated camera button like on the smaller xperias.
Folks around me were impressed though. They could not believe I had the audacity to bring a phone anywhere near water.
I wonder how many dead S5 there has been from water?
There's a reason why it's not rated the same as a divers' watch. IPxx ratings vs NEMAxx ratings. I just lol-ed when I saw the rating, wondering how many people understand what's the meaning, what it takes to pass the test (to be able to say it's rated for it). Same goes with waterproof professional DSLRs and lenses, and how most end up broken out of warranty. Ask me how I know..
Quick update on this: The phone remained screwed for a LONG time, but in the end it is now once again working fine! :good: I had to leave the phone in a bag of rice for a week before the power/volume buttons began working properly and the phone stopped rebooting. The power button is still a little unresponsive even now, but at least the phone is back to full working order. :good:
coming from a xperia z and expecting my z ultra today(SO EXCITED, HURRY UPS !) this has me a little concerned.
im not the type to go into a pool with my phone, or even show off to my friends that i can dump my phone into a glass of water(whats so practical about that?) but i am the type to rinse my phone under the faucet probably once a day.
with my xperia z, before i knew about the gap problem in the glass i would do this, and it caused water damage.
i want to be able to wash my xperia z ultra under water without having any concerns!
asadkhanduhh said:
coming from a xperia z and expecting my z ultra today(SO EXCITED, HURRY UPS !) this has me a little concerned.
im not the type to go into a pool with my phone, or even show off to my friends that i can dump my phone into a glass of water(whats so practical about that?) but i am the type to rinse my phone under the faucet probably once a day.
with my xperia z, before i knew about the gap problem in the glass i would do this, and it caused water damage.
i want to be able to wash my xperia z ultra under water without having any concerns!
Click to expand...
Click to collapse
Why the need to wash every day?
Mine has been damp (rain) a few times, and properly wet twice (videos of giant kokopu).
I wouldn't trashed mine swimming or into the shower, but I do exist it to survive in a steamy kitchen or bathroom, or an outer pocket when it rains. Being able to play Ingress and not worry about a few spots of rain is nice.

[Q] Xperia Z2 Water proof

Hello guys, I bought a Xperia Z2 3 months back and never tested it underwater i am actually scared to do it, and also i couldn't find any water damage indicators inside the flaps i can only see the hard reset button near to the sim card slot which is red in color.
Kindly do suggest me can i go for the underwater test...thank you...
They are on the inside of the phone
And for waterproof testing
Close your flaps, open the service menu (google it) and go to presure sensor
The sensor should increase even a tiny bit when putting preasure on the surface of your phone when the flaps are closed
Open your flaps and the preasure sensor should do nothing
This is a good indication of your devicr being water resistant
So the indicators are not visible to us, Thank you for the information.
And i did the pressure sensor test, by closing the flaps with out any pressure the value is 1013 and when i put some pressure the value increases to 1018, 1019 and gets back to the normal value 1013. when i release the pressure its goes down to 1009, 1008 and again gets back to the normal value 1013.
When pressure applied by the flaps open there is no changes (didn't do nothing).
Is my device water resistance...!
tsk.throttler said:
Is my device water resistance...!
Click to expand...
Click to collapse
Yes
Thank you very much, i will test my device underwater and will let you know...
Envious_Data said:
They are on the inside of the phone
And for waterproof testing
Close your flaps, open the service menu (google it) and go to presure sensor
The sensor should increase even a tiny bit when putting preasure on the surface of your phone when the flaps are closed
Open your flaps and the preasure sensor should do nothing
This is a good indication of your devicr being water resistant
Click to expand...
Click to collapse
tsk.throttler said:
So the indicators are not visible to us, Thank you for the information.
And i did the pressure sensor test, by closing the flaps with out any pressure the value is 1013 and when i put some pressure the value increases to 1018, 1019 and gets back to the normal value 1013. when i release the pressure its goes down to 1009, 1008 and again gets back to the normal value 1013.
When pressure applied by the flaps open there is no changes (didn't do nothing).
Is my device water resistance...!
Click to expand...
Click to collapse
Envious_Data said:
Yes
Click to expand...
Click to collapse
tsk.throttler said:
Thank you very much, i will test my device underwater and will let you know...
Click to expand...
Click to collapse
I tried this waterproof test method and it increased for me about 5mb. after that I tried with water and my phone seemed it's waterproof but few hours later the touchscreen wasn't wroking good
maddboss said:
I tried this waterproof test method and it increased for me about 5mb. after that I tried with water and my phone seemed it's waterproof but few hours later the touchscreen wasn't wroking good
Click to expand...
Click to collapse
OMG, then even though if the device passes the pressure test it doesn't mean its waterproof...!
tsk.throttler said:
OMG, then even though if the device passes the pressure test it doesn't mean its waterproof...!
Click to expand...
Click to collapse
It's not sure it was water damage but I think it was, and my phone passed the test so it's not a reliable test. I recommend you to not try with water if you don't want to use your phone in wet conditions, but if you want then go ahead. Also check that your device has build quality issues or not. Look for gaps at the corners of the front and back glass.
why my phone stock or orginal value is too low ?my orginial value is 939 ...

Camera dust

I got some dust particles on the inside of the lens which really annoys me. Due to this the camera does not focus correctly.
I really want to keep the phone waterproof so i am afraid to take it apart to clean it. Anyone experience similar issues or even swapped the backcover? Any recommendations for a backcover that ensures waterproof ability after swapping it?
thanks!
quickstyler said:
I got some dust particles on the inside of the lens which really annoys me. Due to this the camera does not focus correctly.
I really want to keep the phone waterproof so i am afraid to take it apart to clean it. Anyone experience similar issues or even swapped the backcover? Any recommendations for a backcover that ensures waterproof ability after swapping it?
thanks!
Click to expand...
Click to collapse
If you're getting dust under the lens you're obviously not water tight. I have ordered a replacement back and it cracked just picking it up. I don't know how fragile the original is but I'd be very careful while removing it. New seals can be bought for a few bucks.
not sure where this came from - the body is 100% waterproof...maybe "dust" particle is not the correct explanation
maybe is scratch dots from keys in you pocket?
it abit look like dust...
i mixed my pockets by mistake and left few dots maybe u did it lots of times.. ( i know the lens is plastic and not scratch resistance ) so i try to avoid keys in the same pocket
Superrman said:
maybe is scratch dots from keys in you pocket?
it abit look like dust...
i mixed my pockets by mistake and left few dots maybe u did it lots of times.. ( i know the lens is plastic and not scratch resistance ) so i try to avoid keys in the same pocket
Click to expand...
Click to collapse
the scratches on the outside of the lens are no problem since the sony coated this and also polishing is working quite well. also i checked this several times with a magnifier.
i have uploaded a picture of the particle that causes the faulty autofocus. at the picture on the right you can see that this is on the inside of the lens.
since the phone is waterproof this is quite clearly a production fault but since i need the phone for my everyday work and life issuing a rma at sony is no option for me.
i was just wondering is someone else experienced anything similar or swapped the backcover and tested waterproof
You can test your waterproofness of your phone to do the pressure test in the service menu.
Go to dialer and dial *#*#service#*#*, go to service test and then pressure sensor. The value indicated on the screen should increase by pressing on your screen when the phone is still waterproof.
Sent from my E5823 using XDA-Developers mobile app
Alcedii said:
You can test your waterproofness of your phone to do the pressure test in the service menu.
Go to dialer and dial *#*#service#*#*, go to service test and then pressure sensor. The value indicated on the screen should increase by pressing on your screen when the phone is still waterproof.
Sent from my E5823 using XDA-Developers mobile app
Click to expand...
Click to collapse
How much does yours go up? Mine started at 997 millbar and goes up to 1002 millbar max when I started seeing discoloration from pushing the LCD too hard.
civicsr2cool said:
How much does yours go up? Mine started at 997 millbar and goes up to 1002 millbar max when I started seeing discoloration from pushing the LCD too hard.
Click to expand...
Click to collapse
that's fine. Mine is also just a few millibar. try it with the simtray flap open. It won't increase a bit.
quickstyler said:
the scratches on the outside of the lens are no problem since the sony coated this and also polishing is working quite well. also i checked this several times with a magnifier.
i have uploaded a picture of the particle that causes the faulty autofocus. at the picture on the right you can see that this is on the inside of the lens.
since the phone is waterproof this is quite clearly a production fault but since i need the phone for my everyday work and life issuing a rma at sony is no option for me.
i was just wondering is someone else experienced anything similar or swapped the backcover and tested waterproof
Click to expand...
Click to collapse
Hi
I have had the same kind of dust in my XZ5
I sent it back and they have exchanged with a new device.
Manufacturing issue... It could happen
Sent from my HTC 10 using XDA-Developers mobile app
since sony support couldn't offer me an adequate solution for their manufacturing error I decided to find a solution by myself.
primary most important was for me that i do not open the device.
I got rid of the particle by freezing the phone in the freezer for 20min and tapping on the lens. The particle fell off and now somewhere i do not care about )
if someone has a similar issue this might be also an alternative solution
Same problem here. It supprises me the presition in which this product was conceived with programmed obsolescence. Just after guaranty ended I began to notice blurs and dust.
I suppose gaskets became less performant as they get harder and they can't hold pressure changes anymore, like when you take a plane or enter a tunnel in a train.
Vic021 said:
Same problem here. It supprises me the presition in which this product was conceived with programmed obsolescence. Just after guaranty ended I began to notice blurs and dust.
I suppose gaskets became less performant as they get harder and they can't hold pressure changes anymore, like when you take a plane or enter a tunnel in a train.
Click to expand...
Click to collapse
I have the same translucent gray dust spots on my rear camera, and tapping and bumping with strenght makes them moving around. Of course this is programmed obsolescence.
Moreover they fill phones with glue and adhesives for "water-proofness" purposes... but after 2 years of daily use, noone sane minded would submerge any phone and if you have the need, you can't easily fix anything inside the phone or change battery if you aren't a technician , because you have to use professional tools to melt glue and move parts.
That's the current world of "water-proof", thin smartphones.
Something must change if we don't want to swim in oceans made of electronic rubbish in the near future.

Not really waterproof.

Hi,
Well, I drop my phone while doing my dishes. I put it like 2 or 3 times in the water since 6 months.
Before going to sleep I shut it down because it was going crazy thinking a headset is connected/disconnected due to the water in the connector.
Then this morning, impossible to power it on. Water behind the camera glass.
It looks like water entered from the trap (that I opened only 2 times...), the water test sticker is now orange.
I have to admit I'm little disappointed, I put my Z far more times in the water without any problem, and this one who benefits years of R&D, died after 2 showers.
I suppose Sony don't care of this issue in the guaranty ?
You can try, but if i remember right they have stated that if water has entered inside phine then user has left flap/flaps open
You shouldn't have opened that flap at all but let the phone dry. The headset connected/disconnected problem is somehow normal and it goes away after some drying. It happened to me too and I let the phone for a few tens of minutes, with the socket facing the exhaust of the laptop fan (while giving the laptop some numbers to crunch).
Why would you put it in water? Sounds like a case for karma.
ninjy said:
Hi,
Well, I drop my phone while doing my dishes. I put it like 2 or 3 times in the water since 6 months.
Before going to sleep I shut it down because it was going crazy thinking a headset is connected/disconnected due to the water in the connector.
Then this morning, impossible to power it on. Water behind the camera glass.
It looks like water entered from the trap (that I opened only 2 times...), the water test sticker is now orange.
I have to admit I'm little disappointed, I put my Z far more times in the water without any problem, and this one who benefits years of R&D, died after 2 showers.
I suppose Sony don't care of this issue in the guaranty ?
Click to expand...
Click to collapse
The device is certified waterproof for fresh (and pure) water only. Substances such as soap or harsh chemicals can damage or remove waterproof adhesives.
There is also the possibility that you have been unlucky.
That's why Sony phones are no longer waterPROOF: people always put the phone through various situations and then say something like "but it says it is waterproof!".
I washed mine in the sink under running tap water. It came out just fine. Washed it because my kid spilled soda on it.
They are WaterPROOF
I had the Z3 Compact about a year ago and that was waterproof. I put it under water many times, I got soaked in the rain completely with my new Z5 Compact and it is fine. I also used it in a swimming pool with no problem what so ever.
Also to prove they are waterPROOF,
"IP 68 Enclosures - IP rated as "dust tight" and protected against complete, continuous submersion in water."
Continuous submersion, so continuously going under water.
If your Z5C broke then it's most likely because of the three factors:
Faulty Phone
Open flaps
Left in water too long
That's all I can think of anyway
Peace
ninjy said:
Hi,
Well, I drop my phone while doing my dishes. I put it like 2 or 3 times in the water since 6 months.
Before going to sleep I shut it down because it was going crazy thinking a headset is connected/disconnected due to the water in the connector.
Then this morning, impossible to power it on. Water behind the camera glass.
It looks like water entered from the trap (that I opened only 2 times...), the water test sticker is now orange.
I have to admit I'm little disappointed, I put my Z far more times in the water without any problem, and this one who benefits years of R&D, died after 2 showers.
I suppose Sony don't care of this issue in the guaranty ?
Click to expand...
Click to collapse
Had exactly the same problem, I sent the phone for warranty repair and got a brand new one .
MrMmmkay said:
Had exactly the same problem, I sent the phone for warranty repair and got a brand new one .
Click to expand...
Click to collapse
Same here, the warranty works in some cases.

[Waterproofing] Participate Please

Everyone Participate Please
I'm about to buy this phone so just wanted to make sure if anyone had issues with waterproofing or water test fails like previous Xperia phones.
Please give me your experience with this device in wet conditions
So far I have found the Z5C has way better waterproofing than the z3c, as you are not needing to move the flap to charge the phone all the time
I have used my phone in the ocean (even though it is not specifically designed to be used in the ocean) and washed it off with fresh water afterwards multiple times, and it works like a charn, no leaks or condensation
@nzzane
Great to hear!
Headphones and sound issues till dries
Also, a kind of obvious note. You will have to wait till the phone dries to charge it, and sound quality will be a bit muffled due to the water (until it dries)
@smardu @nzzane
I can live with that
ill recommend to put duct tape on the string hole
i found on my test water can enter from there only
@Superrman
Are the string hole and flaps connected like open tunnel between them (considered faulty units)?
showers, rinses(not washing machine, just tap or hose), thunderstorms A+ for this phone so far!
Sound does get muffled in direct spray and the occasional water drop changes the song lol but all in all had the phone for a year and could sell it as NEW if needed
@Tingles
I guess Sony waterproof smartphones are getting better and better!
rip
I ran mine under a tap and five minutes later the screen stopped working lol.
avionisasian said:
I ran mine under a tap and five minutes later the screen stopped working lol.
Click to expand...
Click to collapse
Were you able to fix it?
Waterproof??
Yea so I got my z5c back from repair and somehow I damaged the screen with water when running it under a tap. So I guess mine wasn't that waterproof...
avionisasian said:
Yea so I got my z5c back from repair and somehow I damaged the screen with water when running it under a tap. So I guess mine wasn't that waterproof...
Click to expand...
Click to collapse
Our device has these ratings
IP6X. Dust tight.
IPX5. Protected against low-pressure water jet spray for at least 3 minutes.
IPX8. Protected against the effects of continued immersion in water at depths greater than 1 metre. The exact conditions are specified for each device by the manufacturer.
Here's the address for proper precautions for our device, plus some other info.
http://support.sonymobile.com/global-en/dm/waterproof/
Although now that you have had it repaired I would be a little more delicate with that device.:fingers-crossed:
When your phone gets opened, generally consider it to lose its water proofness. However I have been able multiple times using hot glue to perfectly seal it again.
Remember there's an easy and reliable way to check if your Xperia is water proof: Xperia Water Resistance Test

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