Hello, first of all, I am new here, excuse my english, I am french Canadian, I will try to make best as I can...
I am not sure i am in the right section of the forum but I will try my question...
I have bought a Cat S60 cell phone (Android Marshmallow 6.0.1), I have choose this one for her rigidity, the Flir cam and the dual sim card. Everything is perfect except the dual sim... the problem is, I can't run both cards on 3g or 4g... if the first card is on the 3 or 4g, the second switched automatically to 2g... same thing if the second is on the 3 or 4g, the first one drop to 2G...
Someone have a code or something like that to bypass the system to run both card on 3g and 4g? my cell phone provider doesn't ave 2g in my location... I have tested some codes like *#*#4636#*#* but absolutely nothing works, when I dial the last *, all the code be erased and... nothing...
The phone is not under warranty and if the 2G function is to preserve the battery, it's not a problem, I will charge every night...
your help should be very appreciated.
Thanks! Frank
GP406 said:
Hello, first of all, I am new here, excuse my english, I am french Canadian, I will try to make best as I can...
Click to expand...
Click to collapse
I don't have this device but, you may be able to obtain some member guidance within the following thread that's specific to your device.
https://forum.xda-developers.com/showthread.php?t=3698046
Good Luck!
~~~~~~~~~~~~~~~
I DO NOT provide support via PM unless asked/requested by myself. PLEASE keep it in the threads where everyone can share.
Related
Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
This means it's looking for signal. My guess: Still SIM-locked?
.-ombre-.
Jerry-S said:
Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
Click to expand...
Click to collapse
Not sure if it's SIM locked as there is a menu to select which carrier to use.
It reads the SIM correctly and sets it all up for o2, but just doesnt get any signal.
Does anyone know where the GSM antenna is on these? Maybe its a bad connection.
UPDATE:
I've had a mail back from HTC that recommends I send it in for repair, lol.
Now do I take it they are robbing buggers or do I take it that the icon is an indicator of a hardware fault??
Hmmmm, dilemma. lol
Are there any more suggestions on what it may be?
Has anyone successfully taken one of these apart?
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
sasiskas said:
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
Click to expand...
Click to collapse
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Jerry-S said:
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Click to expand...
Click to collapse
Try contacting with your phone's provider (shop,e-bay seller whoever it is) and ask him details about the sim.Good luck.
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
stone81 said:
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
Click to expand...
Click to collapse
Thanks. I have tried the same but just keep getting a vender ID, (lol spelling), error.
I would appreciate any input whether you have success or not, it just may spark an idea off.
I cant get in touch with any sales or provider as it was gifted to my bro in law. He's not that bothered about it but would like to have it working if he can.
Thanks folks.
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
sasiskas said:
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
Click to expand...
Click to collapse
Yes that is a good suggestion because the phone will display that icon if it can't find a *usable* network, be it that the SIM doesn't allow it or if the bands don't match the selection on the phone or the bands are not usable by the phone hardware etc.
I would suggest downloading & running HTC Field Test (fieldtest.exe) with & without a SIM installed, with each network & band setting & see if it shows any towers or signal. (Normally you want Auto for both but you may not have that option or you might prefer to set to a KNOWN working band to conserve battery & minimize searching) If should show something even without SIM or with SIM lock because it's supposed to support emergency calls either way. If it shows signals with SIM but you still have same no service icon then it's likely SIM locked (although the phone should alert you to that fact) so odds are the phone hardware, rom or settings do not support whatever signals are available to you. (Btw if field test shows N/A for all the values you need to app unlock your phone)
Hope that helps.
Bill
can you share a link with HTC Field Test?Thnx
Search is your friend.
http://forum.xda-developers.com/showthread.php?t=393781
Hey all I'm having a very similar problem.
Had my HTC for some months now but in the past few days I've found that my network signal is becoming very unpredictable.
I'm also on O2 and I used to have a pretty contstant H (I presume HSDPA) connection.
Howeever im finding now the phone with go from H to 3G to GPRS to E to no signal in the course of 5 mines and round and round again!
Its very annoying as it means I cant make / received calls or texts fluently and even cut me off on a phone call too.
However usually on phone calls it will keep me connected ok till I hang up and then go to no signal.
I've checked the wireless and it is picking up networks..
Any other suggestions? I will try the field test tomorrow...
PS I know its not the network as my work blackberry is O2 and is not having this issue..
Cheers in advance!
Well, just to close my input on this thread.
I tried various ROM's available from this site and none worked.
I did try the band selection settings but still a no go.
I did have limited success but overall, nothing. The phone has now gone back to the person who asked me to look into it and to my knowledge he is going to sell it to one of these phone reclaim companies.
I did check and one place, I think through the post office, is offering £80 ish so not bad I suppose.
Anyway, thank you to all who have made suggestions and wotnot. Personally I'm still happy with an old Nokia 6300 and my Wizard (Mini-S)
Thanks folks.
Hi,
Since my HTC universal broke the LCD I start to find a replacement.
I found a friend who have a TG01 with no use... and he borrowed the device before I buy it.
I am running with the device since last Sunday, and I must say that the cons of this device (battery), for me it´s ok (4h30) of use (mix of calls, emails, etc).
I can not reach this time with my HTC
I had found some "problems" but already solved, using search in here.
But, on other side, I have some problems that I could not found the solution.
1. I can not put the device in 3G, only in 2G (I try changing in appropriate settings zones).
If I put in "automatic".... always in 2G and my home area have 3G.
So I decided to leave the device with GSM only.
2. Some cases, when I make/receive a phone call, the others persons inform me that
they can not hear me correctly (like I have poor signal, but the times I could check the
signal, it was full).
3. I use the TG01, with a bluetooh car kit (he did not access the contacts in the phone)
Works fine, but yesterday I found that the TG01 was "frozen" several times in the
day...???
In the evening I found that the freeze are related with bluetooh connections to the car
kit. Connecting/disconnecting.
The 3 problems that I have should be related to radio version???
I have:
software 5005.0000.0171 SP-00
radio version 5005.0000.0171
Thanks
gaiolo said:
1. I can not put the device in 3G, only in 2G (I try changing in appropriate settings zones).
If I put in "automatic".... always in 2G and my home area have 3G.
So I decided to leave the device with GSM only.
2. Some cases, when I make/receive a phone call, the others persons inform me that
they can not hear me correctly (like I have poor signal, but the times I could check the
signal, it was full).
3. I use the TG01, with a bluetooh car kit (he did not access the contacts in the phone)
Works fine, but yesterday I found that the TG01 was "frozen" several times in the
day...???
In the evening I found that the freeze are related with bluetooh connections to the car
kit. Connecting/disconnecting.
The 3 problems that I have should be related to radio version???
I have:
software 5005.0000.0171 SP-00
radio version 5005.0000.0171
Thanks
Click to expand...
Click to collapse
Hi,
Yes your problems are from the radio version and from your carrier nerwork!
I have the same problem in Romania because i have more phones and also 3 carriers.
In one case, I use this phone with the Cosmote carrier from Romania it gave me the same problem as you have (the Cosmote carrier has two networks- one for GSM (2G) and one for 3G). Because the two internal network my phone see that i am in roming and give all that problems!
I installed the Feropont rom ( http://forum.xda-developers.com/showthread.php?t=969087 )and it works ok by now, Mirolg roms (http://forum.xda-developers.com/showthread.php?t=906969)was also ok for me untill a point (is with Sense)!
Another rom I tried is fxdjacentfxd (http://forum.xda-developers.com/showthread.php?t=993343) (best free memory) unfortunatly it gave me an error because of the carrier and i changed.
Rila said:
Hi,
Yes your problems are from the radio version and from your carrier nerwork!
I have the same problem in Romania because i have more phones and also 3 carriers.
In one case, I use this phone with the Cosmote carrier from Romania it gave me the same problem as you have (the Cosmote carrier has two networks- one for GSM (2G) and one for 3G). Because the two internal network my phone see that i am in roming and give all that problems!
I installed the Feropont rom ( http://forum.xda-developers.com/showthread.php?t=969087 )and it works ok by now, Mirolg roms (http://forum.xda-developers.com/showthread.php?t=906969)was also ok for me untill a point (is with Sense)!
Another rom I tried is fxdjacentfxd (http://forum.xda-developers.com/showthread.php?t=993343) (best free memory) unfortunatly it gave me an error because of the carrier and i changed.
Click to expand...
Click to collapse
Thanks very much!!!
for the links.....
I installed feropont rom !!!
Looks fine, but still have the problem of 3G...
Tomorow I will check the sound!!!
Thanks again!!
Perhaps I quit!!!
Hi,
Well, I try radio 1600 and now 300.
In this weekend, 1600 still have bad quality sound (people can not hear me very well).
In this morning (early) I flash again the same rom with radio changed for 300, but still haven´t 3G (for my experience I think I will have sound problem).
Today before flashing I put another SIM card (vodafone) and ... I have 3G, after changing the settings.
I leave the settings in HSPAD, put my TMN sim card ..... and no signal!!! (like usual).
My SIM card what is giving me "problems" had +- 4 months.
(Had 3G in the HTC Universal, with same card).
So, my problems could be in the SIM card (I think not)? what did you say?
After flash and reflash and because I use TG01 for professional use....
Pherhaps I quit!!
Thanks to everyone!!!
gaiolo said:
....
My SIM card what is giving me "problems" had +- 4 months.
(Had 3G in the HTC Universal, with same card).
So, my problems could be in the SIM card (I think not)? what did you say?
Click to expand...
Click to collapse
Yes, my SIM have a problem, he can not log 3G in others phones!
I am waiting news from the operator!
But, with my Wife SIM, the TG still can not connect to 3G
gaiolo said:
Yes, my SIM have a problem, he can not log 3G in others phones!
I am waiting news from the operator!
But, with my Wife SIM, the TG still can not connect to 3G
Click to expand...
Click to collapse
I told you!
The problem consist in the equipment carrier use! Vodafone use Ericsson devices and Orange use Alcatel stuff, but other carrier could use other equipment and from here comes the errors.
I don't think that the error comes from your SIM card !
I think the error come from the radio in your phone witch is not adequate with the carrier equipment. So my advice is keep looking for another radio! Try 1700!
Rila said:
I told you!
The problem consist in the equipment carrier use! Vodafone use Ericsson devices and Orange use Alcatel stuff, but other carrier could use other equipment and from here comes the errors.
I don't think that the error comes from your SIM card !
I think the error come from the radio in your phone witch is not adequate with the carrier equipment. So my advice is keep looking for another radio! Try 1700!
Click to expand...
Click to collapse
Your Right Rila, the problem could also be in the TG01.
But my SIM card, in my wife phone or in another phone with 3G could not "enter" in 3G.
(I did not use 3G in my HTC universal, the sound also wasn´t good, but I always think it was for my blue tooth car kit or bad signal reception)
The same with my old Qtek S200(who don´t have 3G only GSM)
The sim had 4 months old.
For future "helps" I try 1600;300 and now 321.
I am waiting news from the operator.
First I must have a SIM that in other phones, work in 3G, after that, let´s test in TG01
I will post the news
(I must admitted I star to get TG01 addicted )
Perhaps I do not quit!!!
Ok!
In my break launch, I go to a store from my carrier!
They did found one problem, in my "service"!
After 30 minutes they call me and ask to reset the device ( they know it was a Windows mobile phone).
After reset, I select hspda settings and I have now 3G.
I put again the Tg on GSM only ( for saving battery).
In +- 10 calls no one has inform me they can not hear me well.
It´s soon too say that the problem it´s SOLVED but it´s looking good
Another think that I noted is that I have 1H55 m with 70% remaining battery.
Hey all,
First of all, I dont have the luxury to search extensively through the forum. Since having internet now is already a rare thing.
I have a dutch Vodafone card. Ive chosen a subscription that lets you use 35mb, 20 minutes of calling and 20 minutes of begin called each day.
I use a HTC Desire (bravo) with CM7 (I got that other bootloader, not CWM, cant remember the name.)
Now Im in germany and soon in Austra, Hongery, Croatia, Servia, and Greece.
But I dont have 3g/2g/hspa or what ever kind of connection.
Normaly when Im in holland everything works flawless.
When I restart my phone I have a realy brief moment a internet connection and a phone call connection (2G + 3G). Only this last for 30 seconds - 5 minutes.
Can someone tell me what I can do in a foreign country? I dont got my pc with all the data with me.
Is there some way that I can get my 2g/3g work in the above countries without having to put a new rom on it?
I dont want to lose all my data
Hope to hear from someone soon.
Regards,
Erlerain
I still have this problem, can someone please give a thought about this?
erlerain said:
I still have this problem, can someone please give a thought about this?
Click to expand...
Click to collapse
Are you roaming or using another SIM when you are not in Netherlands?
Swyped from my Samsung Galaxy SII
Hello guys,
this is the first time i write something here and it's because i really really need some help. Recently i got back to Romania (Europe) from USA and i decided to buy mom a Samsung SGH-i727 from the States to make her surprise. I am very sad because she loves the phone but you cannot actually use the SIM card. I've been in Hungary few days before with the phone i could use there, but in Romania no. You guys think it;s purely because the frequency ? As i studied the frequency problem it seems that it should'n be any because they are compatibile.
Please guys help me with this one!
Could you provide some more information.
You were saying it was working in Hungry but not in Romania.
So you could make and receive calls, and use it internet?
What happens when you put the Romanian SIM in? Does it show any reception or just emergency calls?
Do you have any connection? For example can you only make calls but no internet?
First things I would test are.
What happens with a different SIM pull one out of a friends phone and test it.
Because it could be the SIM card, sometimes older SIM cards dont work in newer phones. Most Telcos will do a SIM swap at no charge.
Or it could be you need to set up the network configuration.
Usually the phone will pull the settings down off the network but if your in a different locale you may have to manually do it.
Dear All,
I have purchased a new cellphone "Gfive G6 President & unable to use 3G in it because its network selection option is completely locked, went to few shops for flash but did not get any positive response on it, i would be really thankful to all of you if you could help me out on it.
Note: My carrier is providing 3G facility in Pakistan also my sim card supports the same, i am already using 3G (WCDMA) with the same sim in other Android Cell Phone, i have also tried checking it via *#*#4636#*#* code in Phone information, it shows me that i can select WCDMA Only mode, but when i select it, GSM only remains selected. Please help me out other wise my 8500 PKR will be wasted. Please help me.
Someone told me that by rooting the phone issue will be resolved or by upgrading to Android 4.4 Kitkat can help, one more thing i would like to add, that i have googled cellphone history, as per history this cell is TD-CDMA supported.
Update
Please update me on my question, if no one got any answer can simply inform No.