Hey all,
A few days ago, I noticed my phone was only vibrating during incoming calls. I checked the Ringtone section in the sound settings and found that the selected "Tone" was "Silent."
I've tried changing the ringtone to various different sounds, but it continues to revert back to silent. The ringer, itself, ISN'T on silent. It's just the ringtone that seems to get changed somehow.
Anyone else encounter this issue and know how to get it resolved?
Thanks in advance for your help.
Are you trying to set it to one of the built-in ringtones, or a custom one you added? If it's a custom one, is it on the SD card? I've had problems in the past with phones "losing" ringtones that were installed on the SD card, rather than internal memory.
meyerweb said:
Are you trying to set it to one of the built-in ringtones, or a custom one you added? If it's a custom one, is it on the SD card? I've had problems in the past with phones "losing" ringtones that were installed on the SD card, rather than internal memory.
Click to expand...
Click to collapse
I thought you might be on to something there, so I made sure that all of my ringtones and notifications were copied to internal storage and deleted all sounds from my SD card.
I rebooted, setup my sounds again, and had my wife call me a few times over a period of about 2 hours. Rang every time.
Then, just now, I noticed I had 3 missed calls from clients. NOT good. Checked the ringtone settings and it was back to "Silent" again! Infuriating.
It's not the location of the file. And, now that I think about it, if it HAD been the issue, I would've been experiencing loss of notification tones in all of my other apps too.
This problem has seemingly arisen out of nowhere. The ringer worked perfectly fine during the first few weeks I've had the S9+. It just started doing this to me a couple of days ago. I'd really rather not go through the annoyance of a hard reset...
Damn it, this is getting REALLY annoying
HaaaaLP MEEEEEH!
I'm having the same issue on my Samsung Note 8. Began happening after the device received the Android 8.0 update. I've tried everything and it seems to happen completely randomly. HELP!
Mine is working fine. I have mine on the internal storage in the Ringtones folder /0/Ringtones/ it's an mp3 less than 2MB in size. Not that I know any of that makes any difference.
Mailbrat said:
I'm having the same issue on my Samsung Note 8. Began happening after the device received the Android 8.0 update. I've tried everything and it seems to happen completely randomly. HELP!
Click to expand...
Click to collapse
I hated doing it, but I just performed a factory reset. Been setting up my phone again for hours and I'm not yet done.
So far, it's ringing, but I'm going to be really disappointed if it reverts to silent again. I'll keep you posted.
yuppicide said:
Mine is working fine. I have mine on the internal storage in the Ringtones folder /0/Ringtones/ it's an mp3 less than 2MB in size. Not that I know any of that makes any difference.
Click to expand...
Click to collapse
Tried that too. It worked for a while then randomly went to silent again. It will stay on the ringtone I set for sometimes as long as a day, but eventually it reverts to silent.
Mailbrat said:
Tried that too. It worked for a while then randomly went to silent again. It will stay on the ringtone I set for sometimes as long as a day, but eventually it reverts to silent.
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Click to collapse
So far so good. I've had 7 incoming calls and the ringtone I've selected has stayed in place. For me, before the reset, it would revert to "Silent" after the 2nd call. Fingers crossed.
Same exact thing is happening to me on my HTC U11.
It started happening right away after a full wipe and install of Bad Boyz ROM (Android 8.0). No one else in that ROM thread seems affected.
I have tried just picking a built in ring tone too, and that will also revert. Sometimes it happens within a few minutes, sometimes it takes hours.
ccs86 said:
Same exact thing is happening to me on my HTC U11.
It started happening right away after a full wipe and install of Bad Boyz ROM (Android 8.0). No one else in that ROM thread seems affected.
I have tried just picking a built in ring tone too, and that will also revert. Sometimes it happens within a few minutes, sometimes it takes hours.
Click to expand...
Click to collapse
That is exactly what happens to me. Custom ringtones make no difference. I've assigned rintones to all my important contacts and those ring through no matter if on silent mode or not. Like you, sometimes it stays put for hours and other times it changes back after a few minutes. Rebooting seems to help it last longer, but I find myself checking my phone all the time to be sure it hasn't gone to silent ringtone. Frustrating!
Hard to blame Samsung if you're not running their software.
meyerweb said:
Hard to blame Samsung if you're not running their software.
Click to expand...
Click to collapse
I don't believe anyone is *blaming* Samsung although the thread did begin in a Samsung forum. We're just trying to find out why our phones are behaving badly and hoping to find a way to fix a really frustrating problem. Do you have a suggestion on where we might look?
Well, I think it's safe to say that the hard reset did the trick. Ringtone is sticking now. Hooray.
pieces of cake said:
Well, I think it's safe to say that the hard reset did the trick. Ringtone is sticking now. Hooray.
Click to expand...
Click to collapse
Glad to hear this seems to be working, but not glad that the answer is factory reset. I really, really don't want to go through that. I think I'll suffer along a bit longer and see if someone comes up with a work around or perhaps an app that can lock the ringtone. One can hope.
Mailbrat said:
Glad to hear this seems to be working, but not glad that the answer is factory reset. I really, really don't want to go through that. I think I'll suffer along a bit longer and see if someone comes up with a work around or perhaps an app that can lock the ringtone. One can hope.
Click to expand...
Click to collapse
Yeah, it was a bit of a pain in the a$$, but worth it. Reset definitely did the trick.
I have the same problem on my S9+ since the last update. the basic sound settings revert to Silent as do custom settings. Has anyone contacted Samsung to dee what their excuse is?
Hi Folks, I've been having the same issue since 3 weeks ago. Called Samsung and was told to delete my customized settings. That DID NOT WORK. Finally a Fix. I wipe my cache partition and it worked.
Turn off your phone. Turn it on while holding Power, Bixby, and Vol. Up buttons until you get the menu. Use volume down to get to Wipe Cache Partition (NOT wipe Personal data/factory reset.) Press PWR to accept.
This does not erase anything and it's worked problem free for about a week. I read in other forums that changing the SIM has fixed this issue, but changing your SIM will clear the Cache as well.
Hope this works for you.
The solution is to quickly remove the old ringtone and replace the new ringtone for the phone
Related
EDIT:
earthtodigi said:
Yes, this is a known issue with Advanced Config, perhaps some other apps as well. Try this fix.
http://forum.ppcgeeks.com/showthread.php?t=40427
Click to expand...
Click to collapse
That post fixed my problem, as well as fixed the problem which the data connection turns off after a call.
Hey guys, sup?
I have a huge problem with my TELUS Touch Pro. Great phone, but just one problem...
Whenever somebody calls me, I can't answer the phone. The onscreen "Answer" button doesn't work, the Talk button doesn't work, pressing the Select button doesn't work...pressing the headphone button does, but sometimes my headphones are in my pocket, or sometimes they're not with me at all!
The only way I can answer them is by ignoring the call, and calling them back. It sucks big time.
Anybody have a solution? And no, I'm not hard-resetting my phone. It started doing this for my first call, so I'm pretty sure it's not my fault.
HEEAAALLLPPP!!!
Is this the stock ROM?
Do you have BT on and connected?
Mine started doing that yesterday. I did a hard reset and so far everythings back to normal. Still do not know what it was tho
I just had my TP replaced and the new one did the same thing, I did not notice until a few days later as I use a bluetooth headset and pushing the answer key on the headset worked. I had to RTN the device to make it work properly. Have not had a problem since. it has been aabout a week and a half.
Sometimes I've noticed this happens when my memory is tied up elsewhere, ie media player or something. Try soft resetting your phone every morning that might help clear it up.
I have had this happen with me on my Titan which I recently traded in for my Touch Pro, and also on my Touch Pro. I noticed it coincided with installing iGo8 GPS software on both. A hard reset was the only way I found to fix it. Uninstalling the software did not do the trick. I could be wrong about the software title I am blaming, but I have everything reloaded on my phone except that, and all is well. I do have a Slide To Answer incoming call screen now with the MightyRom 4.9.5 rom installed, maybe this is a work around, don't know for sure. If anyone else has more feedback, let me know. I would love to find a fix for it so I can use my GPS software.
Mine started doing this crap last night. I reinstalled the S2A cab and just let it go.
I am starting to think it might just be the telus network being a boatload of suck. Mine does it with the stock rom without any programs loaded from time to time. I am thinking it must be the tower failing to acknowledge that you want to answer the call, so the phone keeps ringing becuase it sees there is an incoming call but the tower ignores that you are trying to answer it. This is just my guess based on what I have read about CDMA, I wonder if any GSM users have the same issue.....
Do any of you have Advanced Configuration installed? This is what caused this problem for mine and my brother's TP. Uninstalling didn't fix it. Had to hard reset.
Yes, this is a known issue with Advanced Config, perhaps some other apps as well. Try this fix.
http://forum.ppcgeeks.com/showthread.php?t=40427
earthtodigi said:
Yes, this is a known issue with Advanced Config, perhaps some other apps as well. Try this fix.
http://forum.ppcgeeks.com/showthread.php?t=40427
Click to expand...
Click to collapse
I can tell you that this will more than likely fix this for you. Mine was doing the same thing, applied this, done and shut! Good luck.
OMG OMG OMG thanks!!!! That also fixed the problem where it ended the data connection after the call.
Sorry I took so long, I THOUGHT I was subscribed to the thread...
Thanks again!
Has anyone been having an issue with there ringtones/notifications/alarm sound settings changing?
It seems 2-3x a day my ringtone, notification tone, and alarm sounds go back to some sort of default setting.
Warm Rom, Anthrax Kernel
Alanmw86 said:
Has anyone been having an issue with there ringtones/notifications/alarm sound settings changing?
It seems 2-3x a day my ringtone, notification tone, and alarm sounds go back to some sort of default setting.
Warm Rom, Anthrax Kernel
Click to expand...
Click to collapse
I have had similar problems and for me it was because the ring tones i was using were on the sdcard and if I got a cal or text while using the sdcard in disk mode it would go to the default ringtone I solved this by copy the ringtone,alarms and notifications that I use to the phone
mines doing it without using the SDCARD as a disk but that makes some sense, I guess ill put them on the internal memory...
stupid problem to have it seems though? ha
I have same problem, my rings was changed sometimes itself. I have all rings on SDCARD, because I have STOCK rom, so I can't write on internal storage. Rings was changed especialy after reboot, but sometimes it was changed during running device. I tried to restore device to factory setting and load all my apps back, and problem is still there. Any advise? Sorry about my english
That's weird, my buddy at work and I have been having the same problem only recently. Maybe the last two weeks. I'm rooted but haven't changed anything for close to a month. My buddy isn't rooted and he has only updated the visual voicemail app.
Comcastrated
Random ringtones stink at work
My wife has stock stock stock. She has this issue.
I have rooted stock. I have this issue.
We both use Go Launcher. All sounds are on the SDcard but neither of us goes into drive mode much at all, if ever.
We have many audio files on our phones. Maybe the system is running into a max limit of files?
Also, sounds change on Go SMS, gmail, and G+, as well as phone defaults.
I was in a meeting at work and it switched randomly to the iphone default ring (didn't even remember I had it on there). I let it ring because couldn't be me...I don't have an iphone! Yeah, it was me. I was the jerk with the ringing phone.
This has happened only within the past month or so. We have had our E3ds for a year or so.
I will never again buy anything with Sense or without very solid, and very open kernels. This phone screws up really simple things. Multitouch stops working sometimes, the phone reboots at random sometimes, and now the ringer switches at random? Man, a Nexus sounds nice right now.
Hi,
My S3 is acting up. The first 24 hours it was okay, but out of the sudden it has developed a habit of not playing SMS and ringtones all the way trough, it plays only the first ½ second.
Tried selecting other SMS and ringtones, with no change. Restarted / powercycled the phone. Check that no other apps are running (taskmanager)
What might be wrong?
Getting the same problem as you my friend
I believe others are having the same trouble as us. . . .
One solution was to make the vibration last longer as it might be the problem.
I made a new vibration pattern but this only happens with a call.
Hopefully someone will find a solution soon . . . It doesn't always happen which is more worrying.
Yea, this is exactly the same issue. I don't use vibration with sound enabled though, but it seems different how long the phone plays the tones. If i select the "KNOCK" sms tone, it might knock 1, 2 or 3 times - randomly.
Got the same problem defo seems like a bug I'm sure Samsung will be releasing bug fixes soon
Sent from my GT-I9300 using XDA
Just reset my phone. SMS and ringtones seems to be working fine again - for now... I'd hate to do this every 24 hours.
BUMP. My SGS3 just started doing this earlier. Has anyone found a better solution than resetting the damn phone?
tried above suggestion of making a new vibration pattern and it seems to be working. will update thread to confirm if fix is permanent.
update: only a few hours after the supposed fix, it's acting up again. sigh.
Mine was doing the same. Found a solution i think... copy the desired tone eg ur .mp3 into all folders such as ringtones, media > audio > notifications, notifications folders. It must read from one of these folders but not sure which one so i copied it into all n tested a few times by getting some1 to sms me and it worked. Hope this helps out. Don't know why it started doing this all of a sudden though
Ok that wasn't it...but now found another thing. If u have the option in msg settings 'delete old msgs' n u have reached your limit, when you have received a msg from that person which the limit he been exceeded, the tone won't play or it will only play for one sec like mine. 2 options to fix this: 1) untick that option or put a higher number in woohoo
Guys I have an issue that I don't believe is rom related but I'm not sure (I'm on the collective's cp3) or it might be be a random act of insanity from my phone.
My phone has started changing the default ringtone and notification sound on its own 1-2 times a day randomly. This just started about 4 days ago and I've been on cp3 since the 2nd (this leads me to believe it's the phone not the Rom). It always picks the same sound for each. I have tried a couple different methods for my own tones. I have loaded my tones into the system / media folder and I have also used tone picker, but the phone reacts the same either way. I did a full wipe re-flash to see if that would fix it which did not.
Edit:
The phone always chooses scarabaeus for the ringer, usually after messing with the volume levels.
Has anyone experienced this issue and / or have any suggestions.
Thanks
2nd edit: just wanted to post in case someone else experienced this..... I think the issue is the app volume ace, when changing profiles it reset the ringer, but messing with the volume levels through settings had no effect on ringer. I uninstalled and hopefully this will fix it.
Sent from my SAMSUNG-SGH-I717 using xda premium
slix71 said:
Guys I have an issue that I don't believe is rom related but I'm not sure (I'm on the collective's cp3) or it might be be a random act of insanity from my phone.
My phone has started changing the default ringtone and notification sound on its own 1-2 times a day randomly. This just started about 4 days ago and I've been on cp3 since the 2nd (this leads me to believe it's the phone not the Rom). It always picks the same sound for each. I have tried a couple different methods for my own tones. I have loaded my tones into the system / media folder and I have also used tone picker, but the phone reacts the same either way. I did a full wipe re-flash to see if that would fix it which did not.
Edit:
The phone always chooses scarabaeus for the ringer, usually after messing with the volume levels.
Has anyone experienced this issue and / or have any suggestions.
Thanks
2nd edit: just wanted to post in case someone else experienced this..... I think the issue is the app volume ace, when changing profiles it reset the ringer, but messing with the volume levels through settings had no effect on ringer. I uninstalled and hopefully this will fix it.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
I Know its been along time but I am having this same exact problem with my Galaxy S5. Did you ever get it solved by uninstalling Volume Ace? I use the Volume Ace as well so I think its the culprit as well. Let me know couse I love the app and don't want to uninstall if its not the problem.
In my case it was definitely the app. I've never gone back to it due to the issues I had.
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
Click to expand...
Click to collapse
Are her ringtones / media files on an sd card? I'm thinking SD card faulty? Or using stock internal sounds? Then my theory don't fly.
Another test, reset hers stock, pop in your SIM and use your account. Troubleshoot those.
clockcycle said:
Are her ringtones / media files on an sd card? I'm thinking SD card faulty? Or using stock internal sounds? Then my theory don't fly.
Another test, reset hers stock, pop in your SIM and use your account. Troubleshoot those.
Click to expand...
Click to collapse
Thanks for replying. No SD card installed. Could the SIM cause a ringer issue????
Maybe a smart setting sound profile?
When you exchanged phones, this you or T-Mobile backup and restore stuff? I know the lg backup will bring old settings back. After the Factory reset, how did you restore the phone?
Does it still happen in safe mode?
Sent from my LG-H901 using Tapatalk
blackhemi4x4 said:
Maybe a smart setting sound profile?
When you exchanged phones, this you or T-Mobile backup and restore stuff? I know the lg backup will bring old settings back. After the Factory reset, how did you restore the phone?
Does it still happen in safe mode?
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
Great idea, however, I did not use the LG Backup feature. I did check the smart settings, which are all "Off". How do I enter safe mode?
dnourie said:
Great idea, however, I did not use the LG Backup feature. I did check the smart settings, which are all "Off". How do I enter safe mode?
Click to expand...
Click to collapse
Press and hold power button for the power menu. The press and hold the power off icon and it will prompt safe mode.
Sent from my LG-H901 using Tapatalk
Set her phone back up as a "new phone" dont restore or sync her account. Check from there.
UPDATE: Exchanged phone again. This is her 3rd LG V10. Guess what happened a few hours later? Ringer and notification sounds stopped working! Then, they came back on again shortly thereafter. Then they stopped working again! This phone has the same issues as the previous ones...only at least the sound works more often than the previous phones! Hopefully this is a software glitch and LG will fix it. I am very surprised my wife has had three phones in a row with the issue and yet I haven't found any threads with others having this problem.
Have you tried getting her a new Sim card? This seems like an issue that is more user related than phone, since it seems she is the only one we know of with that issue.
I'm not saying it couldn't be the phone, but the chances of getting three bad phones in a row with what seems to be a very rare error is pretty slim.
Sent from my VS990
I completely agree, very unlikely. This time I made sure we got a new sim card. If it is not the phone, the only other option is a software glitch, but the only app she uses that I do not is Candy Crush. I doubt that is messing with the ringtones and notifications...but she isnt willing to part with it long enough to find out!
At least this one works slightly better than the previous two...so far.
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
Click to expand...
Click to collapse
My wife and I have the same phones and hers after she plays a game the ringer and notification sound will not play. I have check all the settings but can't come up with a reason for it. If she restarts the phone it will work till the next time. I was going to take it back today after work, but after reading this post I don't know if that would do any good.
eddyjr1 said:
My wife and I have the same phones and hers after she plays a game the ringer and notification sound will not play. I have check all the settings but can't come up with a reason for it. If she restarts the phone it will work till the next time. I was going to take it back today after work, but after reading this post I don't know if that would do any good.
Click to expand...
Click to collapse
You are correct, I'm not sure it would help. After my wife had the issue with a third phone, she finally had enough and traded for a Note 5. Interesting note, the only difference between her and I was that she played games a lot...specifically Candy Crush games. Perhaps there is a compatibility issue with those or one of her other games. Hopefully this issue is resolved for you, because the phone was great otherwise!
Two of the games she plays when this happens are hearts and candy crush saga. I turned on vibration with sound and vibration will still work when sound profile doesn't. Haven't found connection yet.
I lost ringtone but still had notifications and message sounds. Don't know what happened but a restart fixed it for now. I don't have any games on my phone at all.
Sent from my LG-H901 using Tapatalk
dnourie said:
I completely agree, very unlikely. This time I made sure we got a new sim card. If it is not the phone, the only other option is a software glitch, but the only app she uses that I do not is Candy Crush. I doubt that is messing with the ringtones and notifications...but she isnt willing to part with it long enough to find out!
At least this one works slightly better than the previous two...so far.
Click to expand...
Click to collapse
That game always causes problems for my wife's phones.
Same issue!!!!
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
Click to expand...
Click to collapse
I am having the SAME issue with mine. I have had it since November 2015 and got my husband the same phone for Christmas. His works just fine and mine does not. It will NOT alert me for my text messages for anything. I have checked and rechecked ALL settings.
I too am having this issue and yes I think it's candy crush. This morning I had a full lives notification icon in the task bar and no alarm clock tone just vibration.
I'm having this issue as well. I do not play or have candy crush. My issue started after the last forced update. This is my 2nd phone that has done this. I also have at&t