Bluetooth Audio issue - Huawei Mate 10 Questions & Answers

Asked a question a while back about the issue with Bluetooth audio cutting back to the phone speaker, is there a fix out for it yet? If not, do Huawei know about the bug?
Thanks
Original post text below.
I have this little problem with my new Huawei.
(I have a Mate 10 Pro, couldn't find a section for that specific model)
Whenever I connect it to my car or Bluetooth headphones, the audio from my phone will randomly switch from my car speakers or my headphones to the phone speakers. The only way to get it outputting audio through the Bluetooth device again, is by reseting my Bluetooth connection. However, it does this every time and its driving me insane.
Can someone help me with this? Thanks in advance.
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My mate 10 pro have terrible bluetooth problems with my earphones, sbc low quality and very noisy. Acc totally broken.

Hxxli said:
Asked a question a while back about the issue with Bluetooth audio cutting back to the phone speaker, is there a fix out for it yet? If not, do Huawei know about the bug?
Thanks
Original post text below.
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Click to collapse
Can't help with a solution I'm afraid but I get the same on BLA-L09 C782, firmware 131. It sometimes refuses to connect to anything until I switch into airplane mode and back.
Other times it will connect fine then switch to loudspeaker almost immediately - even though bluetooth still says it's connected (and the play/pause button works on the device). It seems fairly random and reconnecting a few times gets it to work for a while, but it's annoying when it happens while driving.
My guess is that it's an audio routing issue, so most likely a software glitch.
Has anyone switched to a treble rom and still finding the problem? Or has anyone noticed it has gone with a later firmware update?

Related

Bluetooth on lollipop roms plays slow

I haven't seen anyone else post this yet so I'm hoping someone can help me out. I have a Bluetooth speaker in my car that works fine on stock or on kit Kat roms. But on every lollipop rom I've tried, the audio through the Bluetooth is slightly slowed down (resulting in everything sounded a little lower) and kind of choppy.
The audio plays fine through the phones speaker or through a headset, it's only on Bluetooth that this happens.
Any body else having this problem? Any suggestions?
Same issue here.
I think it may be the speaker I'm using, because I had the same issue when I connected my tablet to it that is also running lollipop. I need to find a different Bluetooth device and see if the problem persists.
supermatt9 said:
I think it may be the speaker I'm using, because I had the same issue when I connected my tablet to it that is also running lollipop. I need to find a different Bluetooth device and see if the problem persists.
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I was doing a search on this issue myself, which brought me here. It's actually only one speaker I have that does this, and it's the newest BT device I have. It's the HDMX Rave portable BT speaker. It worked fine with the KK ROMs I was using at the time I got it, but ever since updating to LP, only that speaker of all the BT audio devices I own does that.
Weird...
Similar Issue
Hi,
I've also experienced this, although it seems my Bluetooth plays much worse than yours. It's slow for a bit, then choppy and breaks up, then it'll speed up the music to get back to where it should be. It renders Bluetooth music completely unusable.
I've found:
High CPU usage causes this in KK (skydragon) for me. The high-usage culprit is the netd module, not sure if that's relevant.
I've flashed Jasmine Lollipop (5.0.11) lots of different ways, with several different modems, and it still has this issue.
It doesn't seem to depend on the app, as it happens with the default music app and with Spotify (192 Kbps).
It happens on both of my Bluetooth devices, a cheapo portable speaker and my nicer car stereo. I don't know the BT versions they use.
Disabling WiFi helps a little, disabling data does nothing.
Anyone have any workarounds?
i had the same problem when connecting to my car speaker.
funny thing is some days it works great, and other days all of a sudden it just plays all slow. anyone got fix?
So I've been doing some more tinkering. Turning off WiFi will fix the issue for my "dumb" bluetooth speaker (it's a pair button and a power switch only), however it will only fix the issue for the first ~3 minutes on my Clarion car stereo (with all sw updates). I've disabled literally every Bluetooth service, activity, provider, and responder that isn't essential for A2DP connections. I'm able to access the hidden menu item for Bluetooth testing, but I don't really know how to use it. If someone has directions for that I'd gladly put my phone through the paces.

Bluetooth problems!

I've searched high and low, seems like no one else is having an issue?! When I connect to my car radio via Bluetooth every once In a while the audio will blank out for 5-10 seconds and never pause. And it would constantly happen. I cleared bluetooth data, unpaired and paired again, shut off WiFi, connected and reconnected again and again.. Nothing works. These things worked temporarily but then would continue the problem. Do I have a bad device or is there a way to fix this??. Please and thank you.
same problem with bracelet iwown i5+
have u tried turn visibility to always visible? i've got issue with my miband pulse too, but after turned on the visibility, it works like charm
I actually think the versions of bluetooth don't match up. I used my phone with a lighter port bluetooth fm transmitter and it works fine. I'll try to keep my visibility to always on and see if that works. If not, I'll just have to connect via aux or USB.. ? thanks!
i have the same problem with my honor 5C and Renault R LINK , do you resolve this ?
its not always ur device ! might be the reception ! make sure to try somewhere else !
I do not have issue with bluetooth with my car. So may be your réception part has something weird...
Did you also clean the cache of bluetooth midi service with Titanium backup for exemple ?
Cleaning it from settings>application did not solve some issue when i had pairing issue.
Sent from my KIW-L21 using XDA-Developers mobile app
It is definitely the reception.
On my Honor 5X (L24), I've been getting the same Bluetooth problems with both the stock EMUI 4 ROM and CM13 nightlies ever since I bought the phone. In addition to the Bluetooth audio cutting out randomly, even the pitch of whatever is playing fluctuates. Reception should not be an issue, as I always place my phone right next to the aftermarket radio I installed. These issues do not occur with my Galaxy S4 or Lumia 640, so I believe there is something wrong with the 5X.
nayuuuuu said:
On my Honor 5X (L24), I've been getting the same Bluetooth problems with both the stock EMUI 4 ROM and CM13 nightlies ever since I bought the phone. In addition to the Bluetooth audio cutting out randomly, even the pitch of whatever is playing fluctuates. Reception should not be an issue, as I always place my phone right next to the aftermarket radio I installed. These issues do not occur with my Galaxy S4 or Lumia 640, so I believe there is something wrong with the 5X.
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If you could reproduce the error , you will get a new phone from service center
Sent from my KIW-L22 using Tapatalk
when i connect it to my bmw 328i . only the phone part works not the bluetooth music audio.
U have to goto bluetooth settings ,tab on connected device and select phone calls sharing too

Bluetooth Connected - No Sound

Hey everyone,
I've seen a few mentions of this issue but would like to have a thread to specifically discuss it and maybe find a resolution.
After pairing a bluetooth music device for the first time it will play just fine.
Come back some time later, the device reconnects automatically but no sound will play (even though your music app shows that the track is playing).
Turn off bluetooth, or just disable media streaming for the device, turn back on/reenable and sound comes back.
This is an extremely annoying issue that wasn't present on my last Android 5.x.x device. I'll forget about it until I'm driving and then have to wait until I stop to safely restart bluetooth.
Please let's keep this topic reserved for this specific bluetooth issue. If you have a different issue please start another thread.
My device: Spring LG G5 (LS992) on 6.0.1
Notes so far:
Simply restarting the phone doesn't fix it.
Unconfirmed - Happens only after switching bluetooth devices (going from your car, to your home stereo, and then back out in the car). I switch vehicles a lot for my job.
Suggestion here is to clear app data for Google Connectivity Services. Will try today.
Like mentioned in the other topic I might have the same issue on my Nexus 5 (2013) with Android 6.0.1 and parrot carkit. How is your Bluetooth volume on the phone when you start playing music? To me it seemed to be worse when Bluetooth volume was muted actually.
Sent from my Nexus 5 using XDA-Developers mobile app
I have the same problem. Came from a G4, which worked fine playing pandora in my car. On my G5, I start pandora on the dash app, it opens on the phone in accessory mode as normal. Everything looks like it's playing ...dash shows what's playing and all, but no sound. I haven't tried the restarting bluetooth/media audio on the bluetooth device settings, but I'll try that after work to confirm it's the exact same problem.
I have been experiencing this issue on my LG G5. I have phone audio, but no media audio. The car display shows whatever is playing on the phone, including the time code as a song advances for instance, but no sound. I have checked in bluetooth settings to ensure both phone and audio are on. I've disconnected and reconnected. It did work 1 time, but that's it. I've had the phone for a little over 2 weeks and its fully updated.
I have the Same issue in my car, everytime i need to disable/Enable Bluetooth to get Sound working.
Sent from my LG-H850 using XDA Labs
Bluetooth has been the one problem I have with this phone. I lose connectivity to my Moto 360, my headphones need to be unpaired before I can use them again, it's seriously driving me nuts.
I am having momentary phone audio cut out when using my car BT. The radio will come back on for several seconds and the the phone will come back. I am wondering if the VoLTE function might have something to do with this. I have disabled VoLTE so I can test it although I really have no clue if it is related.
I believe this has to do with having 2 devices connected. The 1st will act as phone connection and the 2nd as audio only. The phone might think for some reason you still are connected to both or you actually have a lot of range in one of them and remains on.
Disabling VoLTE resolved my problem.
marcmarshall said:
Disabling VoLTE resolve my problem.
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How did you do that?
Sent from my LG-H850 using XDA Labs
Lycidias said:
How did you do that?
Sent from my LG-H850 using XDA Labs
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First of all let me say that folks are reporting different issues with Bluetooth. Mine was that when connected in my car I would lose phone audio for 10 or 20 seconds repeatedly. The radio audio would come back on and after a while the phone audio would come back.
VoLTE, as I understand it, allows voice and data simultaneouly. I disabled it on my G5 under settings/call/VoLTE. Once you disable it you will no longer see "HD" displayed in you dialer links. My problem resolved completely. I called T-mo this morning and cancelled my replacement handset.
Sent from my K00C using Tapatalk
marcmarshall said:
First of all let me say that folks are reporting different issues with Bluetooth. Mine was that when connected in my car I would lose phone audio for 10 or 20 seconds repeatedly. The radio audio would come back on and after a while the phone audio would come back.
VoLTE, as I understand it, allows voice and data simultaneouly. I disabled it on my G5 under settings/call/VoLTE. Once you disable it you will no longer see "HD" displayed in you dialer links. My problem resolved completely. I called T-mo this morning and cancelled my replacement handset.
Sent from my K00C using Tapatalk
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If you disable that, you lose Band 12 in America on T-Mobile, which I need since I drive through some pretty backwoods places where Band 12 is my only way not to switch to Edge.
scottricketts said:
If you disable that, you lose Band 12 in America on T-Mobile, which I need since I drive through some pretty backwoods places where Band 12 is my only way not to switch to Edge.
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VoLTE may not even be your related to your problem. I would try disabling it just to troubleshoot.
FYI still having to turn bluetooth off and on very often.
It does only seem to happen when I connect from one device to another i.e. I listen in my car and later that night I use my bluetooth speaker. Phone thinks music is playing on the speaker but no sound from speaker. Turning bluetooth off and back on fixes immediately (after reconnect)
99SSCamaro said:
I have the same problem. Came from a G4, which worked fine playing pandora in my car. On my G5, I start pandora on the dash app, it opens on the phone in accessory mode as normal. Everything looks like it's playing ...dash shows what's playing and all, but no sound. I haven't tried the restarting bluetooth/media audio on the bluetooth device settings, but I'll try that after work to confirm it's the exact same problem.
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Jayhawk One said:
FYI still having to turn bluetooth off and on very often.
It does only seem to happen when I connect from one device to another i.e. I listen in my car and later that night I use my bluetooth speaker. Phone thinks music is playing on the speaker but no sound from speaker. Turning bluetooth off and back on fixes immediately (after reconnect)
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I have Sony xperia z3 and only use Bluetooth with one device and have the same issues. Only started with 6.0 upgrade
I have the same problem on my H850:
When I turn on my headset, it will show "connected to call audio" in Bluetooth settings (my bluetooth is always on due to my Pebble smartwatch). No matter how many times I turn on and off my headset, it will always only connect to call audio, despite the option "use for media audio" being activated. If I unpair it and pair it, it connects to both for this one time, before going back to the previous behavior. If I turn bBluetooth off and on again, it will connect to both call and media audio again for this one time before returning to the previous behavior.
Since it's the intl version, there is no VoLTE option.
Is there a way (settings or using an app) to fix this and force the phone to connect media audio every time?
I have the exact same issue, except that I have an android wear watch.
My only solution so far is disabling call audio for the G5 in the Bluetooth definition, but that really sucks.
Have you found any solution?
This is a known issue with LG G5 and the sad thing is that LG doesn't have a clue. Unpairing and repairing is the only solution until Android 7 upgrade. I went as far as resetting to factory defaults, T-Mobile even replaced my device..same issue. **** SOLVED WITH ANDROID 7 ****
I still have the same issue with it showing as playing with no sound and it continues happening even after the Android 7 upgrade. Issue is intermittent, restarting phone or headset or disabling and reenabling BT are only solutions I've found so far. I confirmed the vol is on high on both device and receiver.
Happens on my Kia Soul, Sony SBH50 and SBH52. The only BT devices I don't seem to have the issue with is my old MW600s, so it may be related to BT version on the headsets. May be related to switching devices sometimes, but I've had it occur when using only one device, but having made a call, or left range with the headset away from my G5. Calls still have audio but Stereo/Media BT profile doesn't operate, even though both ends make it seem as if it does.
Thanks,
Peter

XA Ultra Dual microphone issues

Hello guys,
My XAU Dual showing microphone issues during making calls! when I make a phone call my friends keep complaining about barely hearing me (very low voice) or my voice is like someone talking in a deep tunnel with too much echo ..sort of that!
here are some things I tried to fix the issue but all failed to fix it:
1- I tried factory resetting my device
2- tried repairing my device software using Xperia Companion
3- tried disabling audio enhancement (ClearAudio+ ....etc)
4- in settings>call>SIM>Equalizer ...set to normal
5- tried looking for microphone noise suppression in settings.. can't find it
Didn't drop my device & never exposed to any fluids!!
Tho, I ran diagnostics>tested my microphone, one time I hear my voice good, then gave it another try later on & the microphone recorder a very low sound!!
Am really outta options here & this issue really sucks
My device model number is F3212, running android 6.0, build number 36.0.B.2.146.
Any ideas..
I've been experiencing this problem on two different XA Ultras. The microphone seems to switch to the one on the top of the phone so if you hold the phone upside down people can hear you. I've had to switch to speakerphone output to talk to people when this happens. Switching back to phone from speakerphone sometimes makes it work normally but not all the time.
I suspect it has something to do with an app that is running earlier, maybe google play music or OK google.
I have tried reset and it doesn't help. The problem comes back.
There is a similar if not identical issue on another Sony phone, the solution being to turn off microphone noise suppression. I haven't tried this.
grogzero said:
I've been experiencing this problem on two different XA Ultras. The microphone seems to switch to the one on the top of the phone so if you hold the phone upside down people can hear you. I've had to switch to speakerphone output to talk to people when this happens. Switching back to phone from speakerphone sometimes makes it work normally but not all the time.
I suspect it has something to do with an app that is running earlier, maybe google play music or OK google.
I have tried reset and it doesn't help. The problem comes back.
There is a similar if not identical issue on another Sony phone, the solution being to turn off microphone noise suppression. I haven't tried this.
Click to expand...
Click to collapse
I didn't notice that flipping the phone or switching to speaker output might work, gotta try it first.
What bugs me the most is the fact that I can't find anything related to disabiling microphone noise suppression at an section of this device settings!
Am using a headphone currently & waiting for Android nougat to hit the device & hopefully fix the issue.
This problem was never there when I first used my device out of its box, but later on it appeard after may be 2 upgrade patches of Android 6.0 few months later.
Waiting is my only hope...

Bluetooth Audio issue

I have this little problem with my new Huawei.
(I have a Mate 10 Pro, couldn't find a section for that specific model)
Whenever I connect it to my car or Bluetooth headphones, the audio from my phone will randomly switch from my car speakers or my headphones to the phone speakers. The only way to get it outputting audio through the Bluetooth device again, is by reseting my Bluetooth connection. However, it does this every time and its driving me insane.
Can someone help me with this? Thanks in advance.
Hello
Try to remove all bluetooth devices associated on your phone.
Then associate Bluetooth with your car
Do not try to associate other devices for the moment.
Then try to listen music from your car to speakers of your car
If it's ok, then associate other devices and try again to watch if all is allright
This is a known bug that has been around since release, there is nothing you could do to fix it.
This is by far worst Bluetooth implementation I ever saw in android
On top of Your problem mine stops sending call logs to the car randomly and restart or re pair are only option to mend it
So strange ! I'have never had problems with bluetooth audio with my car !
Except if decide to receive the conversations sound on my Bluetooth smartwach.
Android don't like to have 2 bluetooth devices connected for sound at the same time
All the top cell phones are having blue tooth issues...just google it. It is not unique to this phone.
I have the same phone and issue and this is still not fixed ! Has someone found a workaround?
My mate 10 Pro works fine in my car, no issues at all. It works fine on Android Auto too. Yet in my parents' car, Android Auto won't work at all; I just get a black screen.
I guess these problems are often between two specific pieces of hardware rather than a general fault with the phone, so quite difficult for manufacturers like Huawei to fix everything. But if I had my parents' car, I'd be pretty pissed!
This is a known issue with EMUI and it has to do with EMUI killing processes in the background in the name of battery optimization. If your music player is in the background or your screen is turned off, EMUI will situationally kill or freeze bluetooth/audio related processes.
If rooted, use either Titanium Backup or Service Disabler to freeze/disable the Power Genius app. This app is responsible for EMUI's battery optimization measures (but the battery life on my Mediapad improved when I disabled it). If not rooted, you might or might not be able to do this via adb.
Other solutions include plugging in a charger, or leaving your screen on.
(edit - you have to reboot after disabling Power Genius, merely disabling it will not immediately change anything)

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