Hi. Just a quick question. But first, there is the backstory.
I am from Malaysia. CSC XME. I bought my S9+ by pre-order from online retailer, and 2 of my friends bought theirs from samsung store.
Today I realize my phone is missing a few options in the settings app. Two that I notice didn't exists on my phone but do on my friend's phone.
1. No option to skip OK button when entering pin. (this settings is available during pin setup)
2. No Separate Sound settings.
Its weird because both are unlock and not a carrier specific model.
If i download a firmware from samfirm, would it fix these issues?
Or any of you guys found a solution for this? Please assist.
Thanks.
Related
Hi
I recently got HD2 (US) with tmobile after upgarde. My question is, "Is there any way to hide phone's identity on their website". Like for testing I checked website, it shows i am using HD2 -- then I took out the sim card and inserted in my old phone samsung katalyst...Next day i checked website it automatically changed information in my profile that I am now using samsung katalyst.
I want to know if is there any way to change some settings in phone or use some application, so when I put simcard back in HD2....It doesn't show on tmobile website, that I am using HD2. (by the way I got unlock code from t-mobile website - officially and have unlocked my HD2..if it helps to solve the question.)
Thanks
Have my S9+ from Philippine Globe carrier.
I moved to Singapore and inserted new carrier sim Starhub, call and text is working. Unfortunately mobile data not working. Tried to add/edit APN and seems can not modify due to this message:
"Unable to view the access point name settings.
Access is restricted for the current user profile"
Seems like you need to talk to Starhub.
APN MISSING Spectrum mobile
Samsung Galaxy S9+ Android 10. Not Rooted
I used the protection insurance through spectrum and got a replacement device. There are no APN settings on the device. APN setting modifications are disabled through the Mobile networks UI. I can't reset to default or add an APN manually.
I have spent 4 hours on the phone with various departments with spectrum and no one knows what to do.
New SIM card was activated. Factory reset tried and failed. APN settings were supposedly pushed by the carrier and no change.
Anyone have any advice to either trigger the phone to obtain the APN or how to manually enter them?
**Side note** I have two S9+. One purchased new from spectrum and one the insurance company sent to replace a damaged phone, also from Spectrum.
aadgentry said:
Samsung Galaxy S9+ Android 10. Not Rooted
I used the protection insurance through spectrum and got a replacement device. There are no APN settings on the device. APN setting modifications are disabled through the Mobile networks UI. I can't reset to default or add an APN manually.
I have spent 4 hours on the phone with various departments with spectrum and no one knows what to do.
New SIM card was activated. Factory reset tried and failed. APN settings were supposedly pushed by the carrier and no change.
Anyone have any advice to either trigger the phone to obtain the APN or how to manually enter them?
**Side note** I have two S9+. One purchased new from spectrum and one the insurance company sent to replace a damaged phone, also from Spectrum.
Click to expand...
Click to collapse
Or, is the problem with my LTE hardware? How can I test or run a diagnostic to test the antenna?
aadgentry said:
Or, is the problem with my LTE hardware? How can I test or run a diagnostic to test the antenna?
Click to expand...
Click to collapse
So the carrier is sending me a new SIM card, which basically tells me they have no idea what the problem is because I already tried using a new SIM card and that didn't work the first time.
So I keep trying to find how to verify if there problem is a hardware problem, a firmware problem, or something else. Any advice, suggestions, or troubleshooting steps are greatly appreciated.
Update
aadgentry said:
Or, is the problem with my LTE hardware? How can I test or run a diagnostic to test the antenna?
Click to expand...
Click to collapse
aadgentry said:
So the carrier is sending me a new SIM card, which basically tells me they have no idea what the problem is because I already tried using a new SIM card and that didn't work the first time.
So I keep trying to find how to verify if there problem is a hardware problem, a firmware problem, or something else. Any advice, suggestions, or troubleshooting steps are greatly appreciated.
Click to expand...
Click to collapse
Update: I received another replacement from Assurant and the new device has the same issue!! Are the devices from Assurant not being flashed with the correct configuration for my carrier since then problem follows Assurant and not the device? I have a ticket open with Spectrum but no resolution to this point. Should I root my other S9+, pull the recovery file from it, root the replacement device and flash the files to the replacement device so it gets the correct carrier configuration, then unroot it?
Hello guys.. My cousin lives in the US and he purchased an LG V60 recently - unlocked ofcourse. Now the thing is, the messaging service is totally off. The stock app isn't sending/receiving texts.
He has already tried using a lot of messaging apps (setting them to default), also inquired that the phone is unlocked, removing & reinstalling SIM and even getting the SIM card replaced. They even tried network reset and band changing stuff but it didn't help.
Even in Google Messages, He gets the msgs hours or days later & whenever he tries to send a msg, it shows either "Sending..." Or "Insert SIM card to avail this feature". But if he restarts the phone, since the app hasn't sent the text, it says "Tap to Resend". On tapping, it works fine but only for each and every msg - whether sent or received.
If you know a way, or have encountered this with any android, please help !
there's a lot of info missing here, fyi
- what's the carrier?
-are they on latest update?
-what us the exact model number, look into setting. this will tell us the variant of LG v60 your cousin has.
-did they attempt any tampering with bootloader or rooting?
-do they have good signal?
give us all the info to better help. add as much info to each answer as possible.
TRY THE FOLLOWING
factory reset the APN settings.
next if that fails, factory reset the phone.
I'M also in the US and have used many messaging apps and have had none of these issues.
I asked him about the questions and this is the exact reply :
1- My current carrier is Mint Mobile. (They use T-mobile's network)
2- My phone is on Latest update on everything (OS, messages, etc )
3- Exact Model number - LG V60 Thinq 5G LM-V600TM
4- I didn't tamper with bootloader or rooting.
5- Good signal ? Yes. I have full bars and it has been confirmed by Mint mobile customer service. They've checked it multiple times and made sure that that's not the reason I'm having problems with Messaging.
He has also done network settings reset upon request of the customer care from Mint mobile. They said sometimes that helps. Other than that, he hasn't done anything apart from changing the default app from LG's to Google's Messages.
He just noticed this [attached image] today from Settings - Network and Internet - Mobile networks - Network Unlock(View Current status and inquire Network Unlock Eligibility) But when he talked with T-Mobile Customer Care a few days ago, he gave them IMEI and they said it's unlocked & that he's free to use it anywhere.
P.S. He isn't into Custom ROMs & modding & I don't know much about Unlocked phones so I had nowhere else to go for help. Thanks for taking the time out to reply
I recently purchased a refurbished phone Samsung Galaxy S21 5G. I just got it yesterday, and found that I am not able to use my mobile network. The sale said it is factory unlocked, and according to the descriptions, it should work just fine with my US Mobile SuperLTE network as well. When I switched on the phone, I see Verizon on the screen and so, I assume that it was locked to Verizon in the past.
When I tried to change the network settings, specifically the APN settings, I get the message "Access Point Name settings are not available for this user." The three dots on the top with reset to default is also greyed out along with Network mode in the previous page. When I click Network Operators and try to connect to the network manually, I am only able to connect to Verizon Wireless and no other. But, calling and messaging seems to work fine. Is it that the unlock process has not been completed properly? Did any of you face the same problem before? It would be great if there is something that I could do to unblock the APN settings as the rest of the phone works really well. The specific model is SM-G991U.
Thanks!
Aisp said:
I recently purchased a refurbished phone Samsung Galaxy S21 5G. I just got it yesterday, and found that I am not able to use my mobile network. The sale said it is factory unlocked, and according to the descriptions, it should work just fine with my US Mobile SuperLTE network as well. When I switched on the phone, I see Verizon on the screen and so, I assume that it was locked to Verizon in the past.
When I tried to change the network settings, specifically the APN settings, I get the message "Access Point Name settings are not available for this user." The three dots on the top with reset to default is also greyed out along with Network mode in the previous page. When I click Network Operators and try to connect to the network manually, I am only able to connect to Verizon Wireless and no other. But, calling and messaging seems to work fine. Is it that the unlock process has not been completed properly? Did any of you face the same problem before? It would be great if there is something that I could do to unblock the APN settings as the rest of the phone works really well. The specific model is SM-G991U.
Thanks!
Click to expand...
Click to collapse
So, you need to go into the settings menu and find about phone, software info. What you want to find is the CSC information.
It will basically look something like this: XAA / XAA-XAA / XAA (or some other letters like VZW or ATT or TMB etc etc.
What taht will tell you is very helpful in determining what rom the phone is running and what kind of device it was originally. Find that in your device and post it and people will help you to figure out what it means.
AsItLies said:
So, you need to go into the settings menu and find about phone, software info. What you want to find is the CSC information.
It will basically look something like this: XAA / XAA-XAA / XAA (or some other letters like VZW or ATT or TMB etc etc.
What taht will tell you is very helpful in determining what rom the phone is running and what kind of device it was originally. Find that in your device and post it and people will help you to figure out what it means.
Click to expand...
Click to collapse
Thank you so much for your reply. I looked through the software section in the about section. I found the following codes about the rom.
Aisp said:
Thank you so much for your reply. I looked through the software section in the about section. I found the following codes about the rom.
Click to expand...
Click to collapse
So the csc info is complicated, I'm no expert on it. But it does look like the OYN indicates it's a multi csc rom. It does have XAA as a part of the code, and that indicates it's 'open' for that specific part. But all the others are VZW. So it's running a vzw rom, obviously.
Your sim US Mobile uses both verizon and t-mobile networks. So it working for calls and texts makes sense, as a vzw phone. You could use patched Odin and flash a different (open) rom, but first you should verify that the device really is unlocked from vzw.
Best way to do that would probably be to insert another carriers sim card and see if it can make calls / texts. If not, it's not unlocked. But are you saying everything works now except mobile data? IOW, no internet access?
I had an international sim card at hand and I put it in. Interestingly the APN settings are no longer blocked. But, I do get a notification from setup wizard saying the inserted sim is not from Verizon and some services may not be available. But, messaging still seemed to work and I was also receiving 4G.
Aisp said:
I had an international sim card at hand and I put it in. Interestingly the APN settings are no longer blocked. But, I do get a notification from setup wizard saying the inserted sim is not from Verizon and some services may not be available. But, messaging still seemed to work and I was also receiving 4G.
Click to expand...
Click to collapse
Oh then yer okay. That message from verizon can be gotten rid of a couple of ways; 1) use adb commands to disable the specific packages 2) use patched Odin and flash a different rom
VZW is the only rom I think that does that, and it's very annoying. I don't remember exactly which packages have to be disabled, but search google and use xda and vzw in keywords and u should find it.
The 2nd option would be my choice. It would do away with vzw crap and with an open rom you may find volte and vowifi will work also.
cheers
Thank you so much for your reply. That sounds great! To just give it a try, I tried putting in a TMobile sim and phone restarted to install software for TMobile. After that the APN settings were unlocked and now I am also able to connect to the internet using my US Moblile sim. The only problem is the the network mode is greyed out.
This rom I think only recognizes network from major telecom providers. So, just flashing with an unlocked rom would just help to unlock all the features and also remove telecom specific crap. I will try to flash it today.
Thank you again!
I also just flashed the stock firmware which is fully unlocked. And there is no bloatware from telecom OEM's. I am now able to use the network and set the APN's, but the Network Mode is still greyed out. Is it possible to know why? I am guessing that if the phone is fully unlocked, I should be able to change the Network Mode. Is there any other info that I can give you to help understand what is happening? I do not see vowifi as well.
I bought this phone here in the USA and I live here in the USA. When prompted to log in by this RedCableClub located at the very top of my settings menu, I did so. After logging in I could not set my location or my phone number (user.area.mismatch). On the phone number line it shows it is already set to (+91) as region and wont let me change it. I tried going to OnePlus.com and logging in there but when I go to change my region it is already set to India and will not let me change the region. What is going on? I have never had this kind of issue with any other brand of phone I have bought. Anyone know how to deal with this?