Hi there,
Only a small part of my phone screen (the inner center) is working. Recent apps, back button and the outer part of the screen are not working.
I think I dropped it accidentally, as there's a small crack on the bottom back of the device. It doesn't look bad, though.
Since it happened, I tried a factory reset, clearing cache and now I'm stuck at the Android configuration screen, as I can't do anything to past that point.
My question is: Do you guys think it may have 1) damaged the digitizer/screen or 2) maybe just a connector/flat cable has gotten a bit loose?
If it's the first option, I might take it to a technician to swap everything. I don't want to sort a new screen from China and wait a month to arrive.
If it's the second option, I might just open it and reconnect stuff around.
Any input on this is highly appreciated.
Cheers!
Related
Hello all the wizards of this site!
I own a Touch cruise for abt 1,5 years. Have always been a fan of this site and used cooked ROM's from the very beginning. Now the problem with my device.
I took it from my pocket and put it on a table. Afterwards when taking the phone I had a missed appointment on my screen. Trying to dismiss it I noticed the screen didn't react to any touches. So at first I thought the device had hanged. Soft reset but nothing..I couldn't even dismiss the alert as the screen didn't react. That's the first time I thought the screen might be broken. So I did some research from the internet and found that a Hard Reset might help. Tried hard resetting but couldn't do it. I'm pushing the Internet Explorer and GPS buttons (lower softkeys) and pushing the stylus to reset button but nothing...just a soft reset. So I thought I'd install a new ROM as that should also erase everything from the devices memory...nothing. The new rom is installed but I'm now stock in the screen alignment Touching the screen doesn't work where the cross is..as I run my finger all across the screen it seems that lower left part is kind of responsive as the small cross moves when I touch the lower left part of the screen. Now I noticed that the screen has an oily line in the center of the screen...
so what am I to do? Screen broken? Why can't I hard reset then? The warranty of course is for 2 years but I'm quite sceptical if this goes under warranty..they can alway say that something has hitted the screen or smthng.
Any knowledge and help is appreciated..
thank you in advance
dep w/ broken device
check this out
hello depeche,
u might find your topic discussed here
http://forum.xda-developers.com/archive/index.php/t-475294.html
good luck
same happen to me on may, and i send it to htc. They replaced all the front of my polaris wich was scrached
so, i just got this phone about a week ago, and its already seen several near death experiences with all the flashing ive been doing. but this one takes the cake. all i did was put the phone in my back pocket, with the screen facing in, sat down for half a second, and when i took it out, the screen had been pressed so hard that the top layer of the resistive screen was stuck to the bottm, and not registering anything. i knew the first step to fixing it was getting it unstuck. but it still wounldnt work. did a hard reset. and now im stuck at my initial tap screen to set up phone screen, and i cant do anything. this is clearly a hardware problem. can anyone help me out?
lemme be the first to say it man, ouch lol
sorry about your screen, i fear the only way to fix would be to find another screen assembly, if you search the threads for the cdma raphael(herman) i beleive there is a detailed teardown of the phone that may or may not help you resolve your problem. here is a quick link to something along the lines of what your looking for but not really too detailed : http://www.ifixit.com/Teardown/HTC-Touch-Pro/787/1
ive done that, but usually break the screen completely. i have an extra us cellular tp that has a bad keyboard and front panel buttons but screen and touch works. i just use it as a extra battery charger. has some scratches, but works. ill send it to you if you send me your old one. the screen has a double-stick tape that holds it to the frame around the edges. let me know if your able to tear it down and think you can put it back together again. its a pretty straight forward process though.
Apply packing tape to the screen and pull as hard as you can.
Hi everyone.
I have an HTC Radar. Before several days, I took off the battery cover. Of course the phone shutdown. When I put it back and pressed the power on the phone made a buzzing note and gave me nothing but a black screen. I tried several times but the result was the same. I google it a little and found instructions about hard reseting the phone
xxx.htc.com/help/uk/howto_iframe.aspx?id=126596&type=1&p_id=416
The phone boots in this mode and I chose to make a factory reset hoping that this could bring the phone back. Unfortunately this had no result. The phone makes the same exactly. Seems to start but then nothing happens. I am still able to get in the special menu where I can choose factory reset. And because I bought this phone from another country I am not eligible for warranty in Greece.
Any help to bring back my phone would be appreciated. Thank you very much
The way you describe what happens at switch on is exactly how my phone behaves without the Sim cover on at the back (I think what you are calling the battery cover).
I wonder if somehow one of the connectors isn't functioning on the Sim cover at the bottom of the phone? On my phone there are three simple circuit connectors where a tab on the cover pushes a metal connector against a metal bed. There is also a small plastic micro-switch on the right just below the main casing and this is activated by a small piece of clear plastic stuck into a holder - I would imagine this could dislodge easily.
I would try starting the phone without the SIM in to see if that is interfering with the cover sitting on properly and activating all the connections and the switch and ensure the cover is on very precisely.
If that doesn't work try holding the switches as you switch on - may need several people for that.
Good luck!
Thank you for your reply. Unfortunately I have tried this solution and nothing happens. Must be sth else. I don't understand why it even starts in the special mode. thank you anyway and I wish you and everyone a happy new year.
1:- hold both volume buttons & press+hold power button.
2:-then u willl go to special menu.
3:-use down volume key to highlight "factory reset".
4:-use "Power" button to select......!
Enjoy.....!
Hello folks, my s3 touch screen suddenly stopped working but the display is clear with no defects, it has even no dead pixel. I usually leave my phone beside me in the bed but I didn't roll over it. The last thing I saw on my phone it is in critical battery state (2%) but when I tried to access my screen it won't respond. I usually use my phone heavily (heavy app processing, multi tasking)
Things I did:
My phone is running stock 4.1.2 (before factory reset)
I did cache wipe and factory reset
Full charged my battery to 100%
Pressure checked the screws if it was loose
NOT DROPPED, NO WATER DAMAGE
Weird liquid / oil(?) leaking out in the bottom part when I first opened the back cover, and some sticking in the back cover. I AM definitely curious about this if it has something to do with the touch failure.
No battery leak. I thoroughly checked the battery for any leak trace, none.
Functional parts:
System Recovery Console
Volume buttons ok. Power button OK.
Soft keys button ok. It's working perfectly on welcome screen from fresh factory reset (with water sound and vibration)
Home button OK.
I can do a screenshot from doing Power + Home button.
I purchased this phone in Spain, still under warranty but sending it back costs alot and takes time. Right now I am living in the Philippines. I am hoping I could find remedy on this as soon as possible as I need it for work.
Anybody can give me insight what's wrong about this? A loose connector perhaps?
Leaking liquid probable digitizer failure .
Return under warranty to the vendor .
not sure on that though, I can also guess it may be moisture from the heat since I use the phone heavily it gets really hot at times.
No, this is not a loose wire or software update -nothing you can do yourself to fix it.
Sent from my GT-I9300 using Tapatalk
Bought a new european lg v30+ , the First 6 months have been trouble free, after that i noticed the phone selecting random things while scrolling through chrome or even settings (Also happens in safemode), it seems like it's lagging, i have 50 apps in total including the stock ones, no games.
If i hold de task switch button for example it starts rapidly switching apps like i'm tapping really really quickly.
Sometimes while typing it selects letters multiple times instead of once. I assume if it was a faulty digitizer this would happen all the time? Phone has always been in a rugged case, no screenprotector. It's running official android 8 which i upgraded through lg bridge. Already tried factory reset, did not help fix this issue
If you enable Developer Mode and access those settings you can enable the phone to show you touches. This will confirm the phantom touches in apps is coming from the operating system.
My guess is that you have some crud/dirt around the edge of the screen. Take it out of the case and give it a good clean with isopropyl alchohol, and run your fingernail along the edge with a tissue. I certainly have had similar behaviour at times on various phones if the screen gets a a bit grimy and resolved it with a good clean
Other than that is probably a faulty digitiser and might need to be replaced.
roshan chitan said:
Fisherman1 said:
If you enable Developer Mode and access those settings you can enable the phone to show you touches. This will confirm the phantom touches in apps is coming from the operating system.
My guess is that you have some crud/dirt around the edge of the screen. Take it out of the case and give it a good clean with isopropyl alchohol, and run your fingernail along the edge with a tissue. I certainly have had similar behaviour at times on various phones if the screen gets a a bit grimy and resolved it with a good clean
Other than that is probably a faulty digitiser and might need to be replaced.
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Click to collapse
I did enable show touches in developer mode, sometimes i saw the phone suddenly not registering my finger while i never lifted it off the screen. I will try to give it a good clean. Screenshot i posted below should have been 1 continuously line, that's what the phone registers when it 'freaks' out. Could this be linked to the amount of ram available?
Click to expand...
Click to collapse
This describes my issue perfectly. Forgot to mention: My phone has no physical damage at all