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Hi,
I am currently looking to buy Honor 10, however, after reading some reviews and comments on the internet regarding the slowness and unresponsiveness of the fp scanner, I am really hesitant to.
May I know opinions on anyone already using the Honor 10 regarding the fp speed/reliability compared to iphone 7, oneplus 5 etc.?
it's bad compared to regular FP in other Huawei models, when it works it's fine, but it doesn't work always, though face unlock in good lightning conditions it's superfast, not very usable in dark (obviously)
though compared to other brands even this is still decent FP
PeterMarkoff said:
it's bad compared to regular FP in other Huawei models, when it works it's fine, but it doesn't work always, though face unlock in good lightning conditions it's superfast, not very usable in dark (obviously)
though compared to other brands even this is still decent FP
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Can you have a comparison with other brands as well, for example iphone 6s, samsung s7, oneplus 3 etc.
No problem after the first update.
And it's important how the fingerprint is registered.
One finger is recognized everytime on first try. An other finger ist working in 90% of the time.
I came from a Honor 8, and this brand new Honor 10 is a BIG Disappointment. Doesn't work fast, sometimes only recognize the fingerprint at the 3rd or 4th try...
Actually it's horrible... It takes severel times to detect the finger print (can compare to my Mate 8 and the Honor 6x).
But the face unlock is surprisingly good, even in low light and if you not hold your phone perpendicular to your face
The fingerprint reader is embarrassingly bad and I really hope they can improve it with a firmware update.
Thankfully, as mentioned, face unlock works really well.
it's really a shame then would have been perfect if they just used the normal fingerprint technology. I'm still holding out of buying it until I can try it in shop but they don't have stock for demo yet.
Same experience here - FP reader is slow and inconsistent, however face unlock works so well that I just use this and am very happy with it.
It's a different type of fingerprint scanner on the Honor 10. Its under the bezzel of the display and works with pressure. A slightly unfair comparison to other flagships here. In my opinion the fingerprint scanner placement isn't useful. Face unlock is faster.
I agree what other said. The fingerprint sensor just isn't as responsive as other conventional fingerprint sensors. I guess that is the trade off on some usability for style (under-glass sensor). There is no lowered platform in this phone. And no fingerprint sensor at the back ties in nicely with the cool phantom colors of the back cover.
Face unlock is faster but less secure as it is not true 3d face unlock technology like Iphone X or the Mi 8. I personally still go with fingerprint instead of face unlock.
I find the fingerprint sensor to be pretty fast although you do have to have to put pressure on it. What is more disappointing is when you want to use it for off screen navigation swiping it from left to right or right to left is supposed to bring up recent tasks but it only works about 50% of the time. I have put the on screen navigation back but it's a shame because it uses up screen space.
Fp is lame!! Use face unlock lmao
yeh989 said:
I find the fingerprint sensor to be pretty fast although you do have to have to put pressure on it. What is more disappointing is when you want to use it for off screen navigation swiping it from left to right or right to left is supposed to bring up recent tasks but it only works about 50% of the time. I have put the on screen navigation back but it's a shame because it uses up screen space.
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I agree. The unresponsive fingerprint for navigation even after the update is what makes me want to return the Honor 10 and get the P20. I want to use the off-screen navigation but same experience, it's unresponsive and works only half the time. P20 doesn't have this problem whatsoever.
They wanted full underscreen scanner.
Drawbacks. As everyone have noticed, ridiculous sensitivity issue.
Kinda hoped they just use back normal scanner, although it would feel different than glass, it functions better.
Mine works pretty well, i have no problems with unlocking or navigation. The only problem is the recent apps gesture, because of the screen protector it dosent work all the time from the first try.
Bought this phone last week...yeah it's a little bit slower than other flagship phones but i never had a problem with my fp recognition, it always works pretty good and doesn't need that much pressure. Though i have to admit i prefer the face unlock, it's faster, more convenient and i can use it while driving.
Garkan said:
Mine works pretty well, i have no problems with unlocking or navigation. The only problem is the recent apps gesture, because of the screen protector it dosent work all the time from the first try.
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True, unlocking and navigation works fine. Same with me that recent apps gesture works only 50% of the time and that's a bit frustrating to me :/
I dont want to remove the screen protector, i bet it will work flawless after. We have to swipe full FP and the protector kinda prevents us to do that.
As almost evryone said it's not the fastest on earth but it kinda works and do the job, even if sometimes I have to try 3 times before unlocking.
I first tried the face unlock but sometimes I just want to take a look at the notifications without unlocking my phone so I de-activated it and the more i am using the FP the better it seems to work (or maybe I'm just getting used to it). Also I use the FP to navigate in the UI and love it for the moment even if the recent apps is sometimes hard to get.
Hey, have this phone from yesterday, europe dual sim version. How is for you the 3d face unlock?
I feel it's often inaccurate and in these cases it it does not unlock the phone.
Also, when i am in a dark room wit a good light behind me it's often inaccurate and, again, in these cases it it does not unlock the phone always.
In fact, if you try to register your face in this last condition you will see the face very very dark and this is a problem obviously for the face unlock.
I remember this last same "dark" problem also with the P20 Pro sensor.
What you think? Any solutions? Maybe in next updates?
Edit 1: https://www.reddit.com/r/Huawei/comments/9rnmpa/mate_20_pro_face_unlock_issues/
Edit 2:
I'm having similar issues here.. It will work perfectly sometimes and then just doesn't
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UP
https://www.reddit.com/r/Huawei/comments/9rnmpa/mate_20_pro_face_unlock_issues/
Edit 2:
I'm having similar issues here.. It will work perfectly sometimes and then just doesn't
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just dont register your face in bad lighting conditions where it cannot be registered properly. I dont understand your problem tbh. Face unlock is a combination of the infrared thing and the camera.... if you use your phone while sitting in front of a bright light you cannot expect it to work. its like having wet or dirty fingers and comlpaining fingerprint isnt working.
0alfred0 said:
just dont register your face in bad lighting conditions where it cannot be registered properly. I dont understand your problem tbh. Face unlock is a combination of the infrared thing and the camera.... if you use your phone while sitting in front of a bright light you cannot expect it to work. its like having wet or dirty fingers and comlpaining fingerprint isnt working.
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Conditions are good.
if you use your phone while sitting in front of a bright light
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.... behind of a bright light, as written in first post, in fact if i try to register face in this last condition face is almost dark, but in this case the infrared camera should not help anyway?
With my iphone x in the SAME condition the face unlock works ALWAYS instantly, so i can see the difference.
denzel09 said:
Conditions are good.
.... behind of a bright light, as written in first post, in fact if i try to register face in this last condition face is almost dark, but in this case the infrared camera should not help anyway?
With my iphone x in the SAME condition the face unlock works ALWAYS instantly, so i can see the difference.
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Well if you register your face in good lighting and the unlock does not work in good lighting then there is probably something wrong. You should contact huawei about that.
If you are trying to create a bad lighting condition on purpose and then it doesnt work I am not sure why you do this. There is no point. If you are in everyday live, like in a bar or pub and the lighting is bad you have to expect that face unlock is not going to be the most reliable. Its that simple. Sitting at home and trying to push it to its limits does not benefit you at all.
It is not as secure nor the same technology as face ID so there is no point in comparing them. If FaceID is better you have to accept it. No update can change the hardware.... maybe it will be optimized but it is not going to improve by 100%.
Surely ambient light has nothing to do with the face unlock method used here, as the camera is searching for an IR dot pattern. If anything, I'd expect it to work better in the dark.
0alfred0 said:
Well if you register your face in good lighting and the unlock does not work in good lighting then there is probably something wrong. You should contact huawei about that.
If you are trying to create a bad lighting condition on purpose and then it doesnt work I am not sure why you do this. There is no point. If you are in everyday live, like in a bar or pub and the lighting is bad you have to expect that face unlock is not going to be the most reliable. Its that simple. Sitting at home and trying to push it to its limits does not benefit you at all.
It is not as secure nor the same technology as face ID so there is no point in comparing them. If FaceID is better you have to accept it. No update can change the hardware.... maybe it will be optimized but it is not going to improve by 100%.
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It works in good light but it's not accurate like FaceID or also other 2D unlock tried until now. It's not accurate, for example, when I'm sitting in an armchair often it wants certain angles to unlock, etc..
I can understand your point about create "bad light condition". Until few days ago i had a One Plus 6 with 2D face unlock, but not only it, and in the same Mate 20 conditions i had no one single problem with angles or light behind me! Maybe it's a bit hard to explain..
David Horn said:
Surely ambient light has nothing to do with the face unlock method used here, as the camera is searching for an IR dot pattern. If anything, I'd expect it to work better in the dark.
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In fact it is the same thing that I thought! "Better in the dark", but in the evening when there is an artificial light behind me, sitting in an armchair, the unlock starts to have a bit of difficulty. And instead it should be the opposite, it should work better.
In this situation if i try to register my face in fact i see my face really dark cause the light behind me goes exactly on the sensor. Same thing with P20 Pro sensor. Only with Huawei i have seen this "problem". Nor with Samsung, nor with One Plus nor with Pocophone, etc..
It's really strange.
Check the software/EMUI problem thread, see if anyone else is reporting it. Otherwise, it's news to me.
roosta said:
Check the software/EMUI problem thread, see if anyone else is reporting it. Otherwise, it's news to me.
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I think no one until now. Like no one with P20 Pro. Surely it's not fast like Apple Face ID. In same conditions. Sure about this because i have both with me so...
denzel09 said:
In fact it is the same thing that I thought! "Better in the dark", but in the evening when there is an artificial light behind me, sitting in an armchair, the unlock starts to have a bit of difficulty. And instead it should be the opposite, it should work better.
In this situation if i try to register my face in fact i see my face really dark cause the light behind me goes exactly on the sensor. Same thing with P20 Pro sensor. Only with Huawei i have seen this "problem". Nor with Samsung, nor with One Plus nor with Pocophone, etc..
It's really strange.
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for comparison. I just tested bad lighting with my mate 10 pro... worked just fine... immediate unlock
i am not sure about the IR thing. it should definately work with no light but i am not sure if it is able to "work against" light. if your light sends out inrared wavelengths it will definately interfere with the IR projector. I am pretty sure though it sends out infrared wavelengths since it gets hot.... heat=infrared light (that how heat cameras work).
denzel09 said:
I think no one until now. Like no one with P20 Pro. Surely it's not fast like Apple Face ID. In same conditions. Sure about this because i have both with me so...
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Apple were the first to introduce dot-mapping (or whatever they call the technology) to scan all areas, from left to right, of the face. The android versions on phones is more watered down...but it seems Huawei are using their own software of facial mapping which I imagine is designed to work the same as Face ID on Apple...but as there's some bugs with the pre-releases, I'd potentially wait and update the phone in 3-4 weeks to see if it resolve the issue.
RoOSTA
0alfred0 said:
for comparison. I just tested bad lighting with my mate 10 pro... worked just fine... immediate unlock
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It was perfect in my "condition" with mate 10 pro with light behind me and against the cam. Because it used only the frontal cam! When i tried to register my face with Mate 10 in "my condition" my face was no dark and clearly visible!
This IS a big difference and here there is an "error" starting from P20 Pro to Mate 20 Pro.
0alfred0 said:
i am not sure about the IR thing. it should definately work with no light but i am not sure if it is able to "work against" light. if your light sends out inrared wavelengths it will definately interfere with the IR projector. I am pretty sure though it sends out infrared wavelengths since it gets hot.... heat=infrared light (that how heat cameras work).
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Perfect point of view. Problem is: with iPhone X the IR "thing" works PERFECT against light, etc..
roosta said:
Apple were the first to introduce dot-mapping (or whatever they call the technology) to scan all areas, from left to right, of the face. The android versions on phones is more watered down...but it seems Huawei are using their own software of facial mapping which I imagine is designed to work the same as Face ID on Apple...but as there's some bugs with the pre-releases, I'd potentially wait and update the phone in 3-4 weeks to see if it resolve the issue.
RoOSTA
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Yes, completely agree with you.
But i have a little doubt, this last comes from P20 PRO, also this with light behind me and against the sensor shows me my face all "dark" and obviously no update "fixed" this. I remember with this phone in my situation was IMPOSSIBLE use the 2D face unlock.
Idk honestly if an update here can improve this kind of sensor. I hope!
https://forum.xda-developers.com/showpost.php?p=77998095&postcount=83
Facial recognition evidently hates sunlight. If your face is side on to the sun it won't work, you have to either be in shadow or directly in the sun. The fingerprint scanner I'm also finding to be very hit and miss. I have just been out using it to take some photos, lost count of the number of times both methods of unlocking didn't work.
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Edit...
It seems to me like a directional or sensor spread issue,
If i hold the phone level with my eyes and head straight (straight neck) it works perfectly, if i'm at my desk with it in my hand looking down at it then it doesn't. If i raise my head and phone vertical as its giving me the 'recognising face' message then it unlocks just as i hit vertical/straight neck.
Problem is i look a t**t raising my phone every time i want to unlock it (looks like i'm checking myself out in a vanity mirror!!)
Had the iPhone XS before this and it worked flawlessly head down or not.
Can someone else who is having issues test this theory?
Edit......
Mate 20 Pro use the first or second generation?
I have seen the OP6t and the fingerprint is faster. One Plus says that Mate 20 Pro use the first generation. Is it true?
Not sure abt the gen... But dont listen to op..mate 20 pro have superior fingerprint and definitely more accurate...
I'll agree here. Mine has been flawless. But rarely get the opportunity to use it as my face unlock kicks in as soon as I look at the darned thing. Lol
I will add my weight to the fact that the fingerprint is faster and more accurate than the 6t. Although the face ID is so quick and accurate I rarely use the fingerprint lol
Jonathan-H said:
I will add my weight to the fact that the fingerprint is faster and more accurate than the 6t. Although the face ID is so quick and accurate I rarely use the fingerprint lol
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Has anyone else had problems getting the fingerprint scanner to even get your fingerprint setup ?. Plus with the screen protector on, it pretty much sucks .. Face ID all the way with me ..
Supertrooper said:
Has anyone else had problems getting the fingerprint scanner to even get your fingerprint setup ?. Plus with the screen protector on, it pretty much sucks .. Face ID all the way with me ..
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since fitting a screen protector the fingerprint sensor has been un-usable for me. does anyone know a screen protector it works well with?
Hey
Did not realize the P6's didn't have Face unlock
Yes, this is a HUGE disappointment but I'm hopeful for it's return, along side the fingerprint sensor, in the next year or 2.
Yr sucks although most android face unlock phones are pretty bad and only work in good light then its hit and miss wish they would take a leaf out of apples face unlock at least it works flawlessly 99% of the time even in the dark only android phones with 3d facial unlocked that came near apples was from Huawei think p40 pro etc maybe 30 pro if remember correctly , I would of much preferred a side mounted fingerprint than a in display one there just as bad with screen protectors etc
Had many inexpensive Chinese 'phones where face unlock is flawless, in near darkness too. My Smartisan is superb in any light, my TCL 10 Pro not so good, even in good light. It has been suggested that face unlock is not very secure (particularly the Chinese models) but I've never managed to fool it with anyone else's face, in a mirror, photographs or random objects . I really like face unlock though one of the problems with more recent versions of Android is that you are often required to use a password after a number of hours have expired. This also applies to fingerprints too. I realise it is for security, but it truly is a pain. My Windows PC has face unlock and it not only recognises me at some distance, but so far I've not needed a password in nine months or so since buying it.
I work with my hands and my fingerprints must become worn, cut or just plain dirty and I find optical fingerprint readers fail to recognise my fingers or thumbs from day to day, hour to hour. Ultrasonic or at least physical fingerprint readers work far better for me. So if Google can add face unlock, I would be grateful. Even if it is a greater security risk.
mkstevo said:
Had many inexpensive Chinese 'phones where face unlock is flawless, in near darkness too. My Smartisan is superb in any light, my TCL 10 Pro not so good, even in good light. It has been suggested that face unlock is not very secure (particularly the Chinese models) but I've never managed to fool it with anyone else's face, in a mirror, photographs or random objects . I really like face unlock though one of the problems with more recent versions of Android is that you are often required to use a password after a number of hours have expired. This also applies to fingerprints too. I realise it is for security, but it truly is a pain. My Windows PC has face unlock and it not only recognises me at some distance, but so far I've not needed a password in nine months or so since buying it.
I work with my hands and my fingerprints must become worn, cut or just plain dirty and I find optical fingerprint readers fail to recognise my fingers or thumbs from day to day, hour to hour. Ultrasonic or at least physical fingerprint readers work far better for me. So if Google can add face unlock, I would be grateful. Even if it is a greater security risk.
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I'm in the same boat, I'm old, my fingertips are worn and getting fp unlock to work is a challenge at best.
On my OP7 (current device) I've been using face unlock for almost 2 years without a single issue. When I initially set it up I was only messing around so I set it up in bed while watching TV, with very dim lighting. But thanks to that it works every time, it's never failed under any lighting and 7 times out of 10 even works at the grocery when I'm wearing my mask.
I'll be using Swipe or None on my Pixel 6 lockscreen now because Google removed face unlock "for security" ... not sure how Swipe/None are more secure though, it's simply ridiculous and makes no sense at all.
Nimueh said:
I'm in the same boat, I'm old, my fingertips are worn and getting fp unlock to work is a challenge at best.
On my OP7 (current device) I've been using face unlock for almost 2 years without a single issue. When I initially set it up I was only messing around so I set it up in bed while watching TV, with very dim lighting. But thanks to that it works every time, it's never failed under any lighting and 7 times out of 10 even works at the grocery when I'm wearing my mask.
I'll be using Swipe or None on my Pixel 6 lockscreen now because Google removed face unlock "for security" ... not sure how Swipe/None are more secure though, it's simply ridiculous and makes no sense at all.
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I do wish they had both and was kind of counting on it due to earlier reports. I am also, I'll call it elderly since "old" seems to be a state of mind. I have trouble sometimes with FP especially in certain environments such as dry weather or wrinkly skin after swimming. I've taken to one hand mode so I can enter the keys rather quickly although I do curse at it most of the time. My experience with face unlock on the P4 was rather good in all kinds of lighting until face masks became ubiquitous. Then it didn't work at all. Apple figured it out but you needed an iWatch (is that what they call it?) in order to make it flawless and that is not acceptable to most users of Android. But hopefully they will enable both in the future perhaps with a software update or dare I say it, the P7?
mkstevo said:
Had many inexpensive Chinese 'phones where face unlock is flawless, in near darkness too.
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Your face is now the property of the PRC.
I suspect Face Unlock will show up on the Pixel 6 in due time. Unfortunate that is not there in release.
I wouldn't be surprised for this to show up as a software update in the future officially, given the difficulties being experienced with the in-screen fingerprint sensor combined with screen protectors.
96carboard said:
Your face is now the property of the PRC.
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Almost certainly! Especially as a few have been direct imports of brands not sold (widely, if at all) out of the Chinese markets.
Anyone notice that with various apps (eTrade, Bitwarden, Authy) that have biometric log in the FP reader seemingly works better than it does when unlocking the phone? If that is in fact true then the underlying problem and solution would be software related and correctable.
My OP8 was exactly the same way. FP scanner was hit or miss unlocking the phone but almost 100% unlocking apps. I find there to be virtually no difference between the FP scanner on my OP8 and my Pixel 6.
Totally Agree. The FP reader works much more reliably for unlocking an app than it does when unlocking the phone. It is also picky about dry skin. A little humidity on my fingertips improves the chances the phone will unlock.
poit said:
Totally Agree. The FP reader works much more reliably for unlocking an app than it does when unlocking the phone. It is also picky about dry skin. A little humidity on my fingertips improves the chances the phone will unlock.
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After adding the screen protector, the FPR becomes definitely useless