M5 boot stuck half-way, rest of screen black, shuts off after a min - Android Q&A, Help & Troubleshooting

Hi all,
I got this Xperia M5 that's been giving out warnings about memory being full and I suppose it finally gave in. It only partially boots after like a full minute of showing you those blue waves. When it 'boots' the screen is black and nothing works, except you can see the status bar with just the battery icon, no-SIM icon and the clock.
Weird thing is when the device is powered off, you can press the power button once and it'll display a large battery indicator which shows the percentage normally-- I've seen this go up from 0 to over 90 something incrementally.
But when it's 'on' the way I just described, the battery is always at 0% with a red ! next to it.
Anyway, when it's in this weird half-life mode, you can actually pull down the notification bar normally, and tap stuff as well. Flashlight works, you can see an actual WiFi list (nothing happens when you connect) etc. When you launch stuff through here though, like settings, it won't open anything. It'll make the sound as if it's launched something but the remainder of the screen will still be black.
Using the dedicated camera button, I can access the camera. It works (sort of), meaning you can see the camera display where the screen used to be black. And it immediately says "system process is not responding," so I'm guessing this is a system issue where it can't load basic stuff like the homescreen?
Whatever you do or don't do, it stops responding after a couple minutes and shuts itself off.
Stuff I've already tried:
- Safe mode (volume down + power), just 'boots normally'
- Recovery mode (volume up + power) done that for over two minutes, does nothing or just 'boots normally'
- Hold down the tiny yellow 'off' button under the SIM/SD cover, did nothing.
- Xperia Companion: PC won't recognize the phone either in that zombie state, or when it's off, so I tried 'device cannot be detected', shut phone down, held down volume down button, connected USB still holding down, waited for a while and viola, nothing happened.
It's factory OS, never messed around with it and I don't know the version (could be 5?).
Any ideas?

Guys at this point all I'm wondering is if anyone ever managed to brick a phone that's as semi-responsive as this one, in the history of bricked android phones anywhere.. I mean how could it be bricked when you can (sort of) boot and even open the camera?

you said it boots in download mode?

paranoic(d) said:
you said it boots in download mode?
Click to expand...
Click to collapse
No I wouldn't say download, it's weird-- there's the status bar at the top and soft navigation keys at the bottom, but the homescreen in between these is black. I tried tapping this black area to see if stuff is there logically but you just can't see them, but there was no interaction, no sound or anything.
I am able to pull down the status bar to reveal the usual buttons and such, like I mentioned before you can turn on the flashlight, click to see a list of available wifis etc. But you can't access settings through here, I mean you tap settings and the main part of the screen is still black.
The only way to get the screen to work is to open the camera through its dedicated button, where the camera display works normally, you can switch cameras etc. Tried accessing the gallery through here but it didn't work.
I just don't wanna buy a new phone when this one doesn't seem bricked at all. If it like didn't respond at all and nothing appeared on the screen I wouldn't think twice before buying the first phone I see on Google.

im afraid that you have to flash stock rom again if you will boot into download/fastboot mode.but your problem seems strange.what was the last thing you have done before phone stuck like this?

paranoic(d) said:
im afraid that you have to flash stock rom again if you will boot into download/fastboot mode.but your problem seems strange.what was the last thing you have done before phone stuck like this?
Click to expand...
Click to collapse
Not my phone but it'd been going on about low memory for a while now. I got the PC to recognize it once in that zombie state, so I'll try that with Companion if I can get it to half-boot again. I'll post updates if anything happens.

antiglue said:
Not my phone but it'd been going on about low memory for a while now. I got the PC to recognize it once in that zombie state, so I'll try that with Companion if I can get it to half-boot again. I'll post updates if anything happens.
Click to expand...
Click to collapse
okay keep us updated

Related

[Q] Black Screen and Loading... Loop

Hi All,
I've been coming here for a good while, reading articles, looking up help tips, and I gotta say, XDA is super helpful! I love reading about the new apps and seeing what people are making. But now, I'm running into a problem that I'm having trouble finding an exact duplicate or matching answer for. I've been looking through the boards and I see some things regarding somewhat what my phone just started doing, but it seems like everything is for custom roms or kernels. The difference between them and mine is that I'm on stock, nothing modded on my evo 4g lte at all.
This morning, I checked weather on my phone, loaded up some music and headed off to work. When I got to my office, I turned the volume down to vibrate only and plugged in the USB cable so it charges during the day while it buzzes from twitter updates or txt messages, etc. Anyway, about an hour or so ago, I turned on my phone and saw the lock screen, but it was different than what it normally is. Normally the lock screen has the weather on it but this time it had just the normal field wallpaper (one of the stock images). I pulled the ring from the bottom of the screen to unlock it and the phone immediately went to a black screen with the little box that says "Loading..." for about 2 seconds, then disappears. The buttons on the bottom (back, home, open apps) are unresponsive. I can, though, see the bar at the top with the time, signal, etc. and I can drag it down and see any kind of notifications in there. If I click the settings button, nothing happens, however the bottom phone button to show me open apps, it starts to work. I see little app cards for settings, but if I tap it, it zooms to the screen but it's still black.
After about 10 seconds, I see the "Loading..." box pop up, disappear, pop up, disappear, continually.
I called my phone from a land line and I could answer, but if I left the phone screen, it was just black. Eventually, an error came up that says "com.htc.bgp" has stopped unexpectedly. I hit don't send the error, it goes away, and I'm back to a blank (black) screen with "Loading..." continually popping up and disappearing.
Also, I can pull the task bar down and select the USB option and then select any of the other functions...HTC Sync Manager, Charge Only, Disk Drive, etc.
Every now and then, when I see "Loading..." pop up, I can see a stock HTC image (the orange colored fields picture) flash on screen just before it goes black.
I'm really stuck and don't know what to do. I'd love to try to save everything that's on here if possible (images/movies saved to internal storage). But if not possible, then oh well. I was able to find this link forum.radioshack.wdsserve.com/t5/Sprint-Discussion/How-do-I-hard-reset-an-HTC-EVO-4G-LTE/m-p/17981 on how to do a factory wipe, but is there any other options I could try first? Also, what do the other options under this section mean; like clear storage, is that like wiping a browser's history?
Thanks,
Sin.
Update: My EVO kept looping the "Loading..." message, even when I did a power-off by holding the power button for 10 seconds. I found out, though, that if I did the force shutdown (hold pwr for 10 secs roughly), keep holding until it buzzed at me, then when the phone turns on hold volume down and the EVO will boot into safe mode. It would have the "SAFE MODE" logo at the bottom corner of the screen, but it booted up without anything other than stock apps on the screen. I'd do that, let it sit for a while, go to sleep, wake it up, sleep, wake up, etc. It never went to that black screen that just said "loading..." Everything seemed ok, so I did a normal restart, let it load up, and all seems to be good now.
I was using live wallpapers before, but when i switched back into safe mode, I made sure that just a stock wallpaper was set. I think that may have been the problem, maybe one of the live wallpapers got corrupted? Who knows.
So if anyone's having trouble, try the safe mode trick, remove anything crazy, then reboot normally...do that before wiping out.

[Q] Semi-Brick : is it the hardware or Software

My tablet is HKC P077A with 8GB ROM, 512 RAM and a 7'' Touch screen (Android 4.0.3). I am having 2 problems
When I switch on the tab, first "HKC" logo comes to screen and then disappears to show "android". This is standard. But after that the thing wont move forward. Just keeps on showing "andriod" with a flashing like thing implying the loading process. But after long wait there is no start screen and nothing changes. It just hangs there....
But if somehow got it to get into normal working(I donno how, but It sometimes boots ok and gets into normal working mode, with home screen and apps and everything). So once I get it right the other problem I am having is that the touch is giving VERY bad response. I have to click at spots multiple times to select that thing. Also the response is very slow. Its like the tablet is hanged. But when I tried connecting a mouse (through OTG) and everything works fine again. Is my touchscreen gone bad..??
I am already done with, reset (from "settings> backup and reset") [I cant find how to do factory reset on this model from "off" state(read below)]
I have tried to get into reset screen by pushing "Power Button+Vol up" button. Then I know the tab gets turned on (I can hear a small white noise from the loudspeaker) but nothing comes to screen. So the "Robot with heart open" is never shown. I also tried using "power button + Volume down", this takes me to a screen written in chinese. Now, I don't know Chinese but from the look and feel, its a troubleshooting window, where I can check weather components of my tablet are working (eg. I click one menu(with difficulty), then the front cam turns on, another menu makes loud sounds from speaker and another flashes many colors in screen etc). I found that most are ok except something called "T" (On the screen, its the last item to the right, is it "touchscreen"??)
So, what can I do to get my tab to work smooth again..? Is the touchpad having trouble..? Need I do any specific troubleshooting..?? Any Ideas on which key combinations to get on to the "factory reset" menu from off state..??
Also can u please specify the key combinations to the tablet factory-reset menu from "off" state.

[solved] need help, xt910 stuck on black screen after boot logo

--solved--
Okay I need some help to fix my phone because somehow I did something to my phone it really did not like. I will try to keep it as short as possible.
Since last week I was running liquidsmooth nightly LS-KK-v3.2-2014-10-13-umts_spyder on my xt910 and it was running as smooth as it could get.
This morning I decided to simply reboot the phone for no particular reason, battery above 90%, it shut off, it turned back on, showed the motorola logo and then a black screen. nothing else and I have not been able to make it show anything else.
volume+, volume- and power button in every combination, result in the same situation.
on the black screen I can press volume keys to make it vibrate but I am not sure what it actually does.
windows recognizes the device as motorola usb composite device and an MTP XT910, so far so good. Even RSD lite shows it as xt910 and connected though all device properties (IMEI etc.) are N / A and flashing results in "phone could not change to fastboot mode"
I found a similar problem described here: http://forum.xda-developers.com/showthread.php?t=1767469 (especially the last post).
Since the last reboot I installed plants vs zombies 2 and reinstalled google chrome, nothing else has changed.
I can't get into the fastboot menu to select ap fastboot, I tried doing the right steps at the black screen blindly but apparently it is not the same screen.
I am pretty clueless what to try next and I am not even sure if the phone is still being charged when I connect it to the charger.
sooo what to do?
thx a lot
fleity said:
Okay I need some help to fix my phone because somehow I did something to my phone it really did not like. I will try to keep it as short as possible.
Since last week I was running liquidsmooth nightly LS-KK-v3.2-2014-10-13-umts_spyder on my xt910 and it was running as smooth as it could get.
This morning I decided to simply reboot the phone for no particular reason, battery above 90%, it shut off, it turned back on, showed the motorola logo and then a black screen. nothing else and I have not been able to make it show anything else.
volume+, volume- and power button in every combination, result in the same situation.
on the black screen I can press volume keys to make it vibrate but I am not sure what it actually does.
windows recognizes the device as motorola usb composite device and an MTP XT910, so far so good. Even RSD lite shows it as xt910 and connected though all device properties (IMEI etc.) are N / A and flashing results in "phone could not change to fastboot mode"
I found a similar problem described here: http://forum.xda-developers.com/showthread.php?t=1767469 (especially the last post).
Since the last reboot I installed plants vs zombies 2 and reinstalled google chrome, nothing else has changed.
I can't get into the fastboot menu to select ap fastboot, I tried doing the right steps at the black screen blindly but apparently it is not the same screen.
I am pretty clueless what to try next and I am not even sure if the phone is still being charged when I connect it to the charger.
sooo what to do?
thx a lot
Click to expand...
Click to collapse
You have a black screen but the phone isn't really turned off...
When you see that black screen,press and hold the power button until you see the white line flashing for a moment,like on Tv,that means it's turned off.
Immediately after that press all 3 buttons,vol-,vol+ and power button to get into the boot menu and then choose AP Fastboot from there.
Sent from my Razr XT910
interesting, first turning it off by holding power allowed the three-button combo to bring up the fastboot menu. thanks a thousand times.currently flashing sbf image
:highfive: worked
fleity said:
interesting, first turning it off by holding power allowed the three-button combo to bring up the fastboot menu. thanks a thousand times.currently flashing sbf image
:highfive: worked
Click to expand...
Click to collapse
No problem
Sent from my Razr XT910
just a quick thought, is it possible that I provoked the black screen by using liquidsmooth on the system1 slot?
Not likely. Liquid Smooth has been in my #1 slot for quite a while. (Not stock side, just 1st slot on safestrap....)
fleity said:
just a quick thought, is it possible that I provoked the black screen by using liquidsmooth on the system1 slot?
Click to expand...
Click to collapse
very unlikely

Black screen RED/BLUE notification light

Hi Guys,
my SGS6 Edge is not turning on, i have tried VolUp+Power , VolDown+Power also with home button nothing helps to turn on.
Do you have any idea
i have this problem too.
phones currently unresponsive, blue light flashing and none of the power/volume/whatever keys seem to be doing anything.
trying to let the battery drain and hope it boots back up once its switched off but cant find a way to reboot it at the moment.
Try to go into download mode...voldown+power+home...it never fails..once there you can cancel the download mode and the phone will (or at least should) boot normally...if it doesn't go into download mode as well..then...it's FUBAR
amirage said:
Try to go into download mode...voldown+power+home...it never fails..once there you can cancel the download mode and the phone will (or at least should) boot normally...if it doesn't go into download mode as well..then...it's FUBAR
Click to expand...
Click to collapse
none of the options worked, phone was completely unresponsive with just the LED blinking every now and again.
i found that disconnecting the battery worked perfectly and now my phone works again, it only needed a reboot.

Have I been p0wnt? (time and power indicator on lock-screen)

Anyone know how I've managed to p0wn myself such that only the attached lockscreen, a pixelated picture of the time and battery left, is available?
* Don't see any mechanism for unlocking the phone
* When I call the phone, it still rings, and I can talk.
* When I get a new text message, a "text icon" shows up in about a 5x5 "pixel" graphic.
* Also get a graphic for hangout chats.
* Holding down the power button for 45ish seconds does nothing (30 seconds is normally enough to power off a phone, right?)
Maybe I should have swapped out this ROM back when builds were disabled And perhaps now I'm paying for installing this ROM (ROM taken from https://forum.xda-developers.com/one-m9/orig-development/rom-lineageos-14-1-t3584522) in the first place. That, or an app has compromised my lock-screen (ty android for burying permissions like that and not giving me an option to disallow this particular one anyway). That, or I've managed to turn on some sort of accessibility mode. Ironically, I love the privacy features of the lineage builds and would love to keep using them.
Attached: Screenshot of lock-screen while Android seems to be fully-on in the background
PS -- my current remediation plan is to let the battery run out, start the phone in recovery mode, and to flash a new ROM. It'd be great if someone knew that I had just turned on some sort of accessibility/simplicity mode and knew how I could get out of it.
I've never seen that before but have you tried rebooting the phone to see if it goes away?
I know you can't pull the battery but you can force a reboot by button combination.
Its usually Power and Volume up on HTC devices, Holding them both at the same time for 10 seconds or longer should force reboot it.
Fantastic -- that's exactly what it was -- HTC Dot View mode. Holding power + volume up did the trick! Thanks!
I was moving a bunch of hard drives around, so I'm guessing a magnet triggered the mode. The phone seemingly couldn't get itself out of that mode, even though the magnets (hard drives) had been moved away.
Pawbrotm said:
I think this is LineageOS version of HTC Dot View case mode. Something just went wrong and this mode got triggered. Reboot the phone and it should be fine.
Click to expand...
Click to collapse
Critical Detox said:
Its usually Power and Volume up on HTC devices, Holding them both at the same time for 10 seconds or longer should force reboot it.
Click to expand...
Click to collapse
shaqman89 said:
It's dot case in play
Click to expand...
Click to collapse

Categories

Resources