Related
With all these SIM issues and my phone being used for work I'm completely debating on ebaying my DNA and getting the HTC One. What are your thoughts?
Sent from my HTC6435LVW using Tapatalk 2
hkbladelawhk said:
With all these SIM issues and my phone being used for work I'm completely debating on ebaying my DNA and getting the HTC One. What are your thoughts?
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Good Idea... +1
HTC ONE - great looks ,build quality, good performance.
One thing is camera which is not that much better.
DNA camera is better I think
thats the only con here.
hack_er4 said:
Good Idea... +1
HTC ONE - great looks ,build quality, good performance.
One thing is camera which is not that much better.
DNA camera is better I think
thats the only con here.
Click to expand...
Click to collapse
I noticed after this post that the one isn't on Verizon. Grrr.
Sent from my HTC6435LVW using Tapatalk 2
hkbladelawhk said:
I noticed after this post that the one isn't on Verizon. Grrr.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
HTC confirmed that the One works with verizon but u have to pay full price for the unlocked global version.
th3_g00b said:
HTC confirmed that the One works with verizon but u have to pay full price for the unlocked global version.
Click to expand...
Click to collapse
Just read into it, the Tmo/ATT versions, according to another XDA post do not work on VZW.
Ah, if only the S4 had root. If this keeps happening, I definitely need to find another phone for VZW that's been unlocked/rooted.
hkbladelawhk said:
Just read into it, the Tmo/ATT versions, according to another XDA post do not work on VZW.
Ah, if only the S4 had root. If this keeps happening, I definitely need to find another phone for VZW that's been unlocked/rooted.
Click to expand...
Click to collapse
This might worked for me when I was having issues with my SIM. Take the SIM and and use an eraser to lightly rub off the wax that's on the metal part of the SIM. I did that and have had no issues since. Hope that helps. Also, those work work because they're specifically gsm models. U need the one directly from HTC to get it to work on Verizon.
Sent from my HTC6435LVW using xda app-developers app
th3_g00b said:
This might worked for me when I was having issues with my SIM. Take the SIM and and use an eraser to lightly rub off the wax that's on the metal part of the SIM. I did that and have had no issues since. Hope that helps. Also, those work work because they're specifically gsm models. U need the one directly from HTC to get it to work on Verizon.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I ended up putting tape on the back of the sim to make it thicker. Almost taped it down, but that could cause problems. I just hate to keep removing my otterbox to replace the sim, it's getting loose because of it. Tempted to just go into VZW and make a big deal with the fact that I went through 3 of them even though I didn't and get them to give me the S4. Not sure if it would ever work. And either way, I'd have to wait until the S4 gains root.
hkbladelawhk said:
I ended up putting tape on the back of the sim to make it thicker. Almost taped it down, but that could cause problems. I just hate to keep removing my otterbox to replace the sim, it's getting loose because of it. Tempted to just go into VZW and make a big deal with the fact that I went through 3 of them even though I didn't and get them to give me the S4. Not sure if it would ever work. And either way, I'd have to wait until the S4 gains root.
Click to expand...
Click to collapse
FYI the S4 has root/unlocked bootloader. However the release of said exploit has been delayed until Verizon's S4 has had a chance to get out to customers to allow everyone a chance to utilize the exploit before it gets packed much like the scenario we (DNA owners) are experiencing.
JustMyUserName said:
FYI the S4 has root/unlocked bootloader. However the release of said exploit has been delayed until Verizon's S4 has had a chance to get out to customers to allow everyone a chance to utilize the exploit before it gets packed much like the scenario we (DNA owners) are experiencing.
Click to expand...
Click to collapse
Hmm. I wonder if any of them will become fully locked or if our devs will always find an unlock eventually.
Sent from my HTC6435LVW using Tapatalk 2
hkbladelawhk said:
Hmm. I wonder if any of them will become fully locked or if our devs will always find an unlock eventually.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Any of the Galaxy s4? They will be fully unlocked (for a short time at minimum) and unless the carriers locked them down they should stay that way. Or do you mean the DNA become fully unlocked?
I do (have done for nearly 10 years) Microsoft .NET development, but have little experience with Android development. However based upon what I've heard it at this time it seems unlikely that there will be an unlock (outside of JTAG/Riffbox based) at all. I don't mean to be pessimistic but it looks like quite a challenge that the devs are facing. Being a DNA owner I hope that I am mistaken as I quite dislike not having root
JustMyUserName said:
Any of the Galaxy s4? They will be fully unlocked (for a short time at minimum) and unless the carriers locked them down they should stay that way. Or do you mean the DNA become fully unlocked?
I do (have done for nearly 10 years) Microsoft .NET development, but have little experience with Android development. However based upon what I've heard it at this time it seems unlikely that there will be an unlock (outside of JTAG/Riffbox based) at all. I don't mean to be pessimistic but it looks like quite a challenge that the devs are facing. Being a DNA owner I hope that I am mistaken as I quite dislike not having root
Click to expand...
Click to collapse
Hmm, what on earth is with the carriers locking them down? It's not like they ACTUALLY lose anything by having them unlocked.
As for the HTC One on VZW. I checked with HTC. The only bands that don't match up are the 3G bands. Then again, does VZW even have GSM bands for 2g? I just compared the bands to the DNA.
hkbladelawhk said:
Hmm, what on earth is with the carriers locking them down? It's not like they ACTUALLY lose anything by having them unlocked.
As for the HTC One on VZW. I checked with HTC. The only bands that don't match up are the 3G bands. Then again, does VZW even have GSM bands for 2g? I just compared the bands to the DNA.
Click to expand...
Click to collapse
VZW uses a different LTE band than T-Mobile or AT&T. Also VZW doesn't use any GSM they are a CDMA carrier. This is why when connected to 3G you can't make use data while making a voice call (CDMA limitation). When connected to 3G your normally connected EVDO (i think) for data and CDMA for voice. The bands differ when falling back to 2g/1g but they are still CDMA.
Generally the reason (supposedly) the carrier locks the bootloader etc down is that it increases the ability/likelihood that a user will brick or otherwise damage the phone. This generates increased costs for the carrier with warranty work/returns. Also there is the potential there for a user to load something that has malicious code on their phone which could possibly cause damage to the carriers network etc.
If you really want an unlocked phone and don't mind paying the full price developer versions of most phones are available. They are fully unlocked, and for example you can get a dev HTC one with 64gb memory for 650$. However it is not compatible with VZW if I remember correctly.
JustMyUserName said:
VZW uses a different LTE band than T-Mobile or AT&T. Also VZW doesn't use any GSM they are a CDMA carrier. This is why when connected to 3G you can't make use data while making a voice call (CDMA limitation). When connected to 3G your normally connected EVDO (i think) for data and CDMA for voice. The bands differ when falling back to 2g/1g but they are still CDMA.
Generally the reason (supposedly) the carrier locks the bootloader etc down is that it increases the ability/likelihood that a user will brick or otherwise damage the phone. This generates increased costs for the carrier with warranty work/returns. Also there is the potential there for a user to load something that has malicious code on their phone which could possibly cause damage to the carriers network etc.
If you really want an unlocked phone and don't mind paying the full price developer versions of most phones are available. They are fully unlocked, and for example you can get a dev HTC one with 64gb memory for 650$. However it is not compatible with VZW if I remember correctly.
Click to expand...
Click to collapse
Hmm, yea, the only band that matches up is LTE, otherwise it's GSM. Meeh. It doesn't seem like there are many dev phones available for VZW. May as well just JTAG if I end up swapping out. No clue what I want to do at this point. All I know is I can't switch providers and that the apps I use for work require root since I work with network monitoring.
hkbladelawhk said:
Hmm, yea, the only band that matches up is LTE, otherwise it's GSM. Meeh. It doesn't seem like there are many dev phones available for VZW. May as well just JTAG if I end up swapping out. No clue what I want to do at this point. All I know is I can't switch providers and that the apps I use for work require root since I work with network monitoring.
Click to expand...
Click to collapse
I'm going to get either an s4 or a s4 Mega depending on the features it brings. HTC one has too small screen size. Haven't ordered JTAG because almost everyone I see that has had that done has at least a broken tab on the case from prying it open/close. That kind of stuff bugs me to no end, and I'm going crazy without root access. So my time with the DNA is probably going to end in the next month or so.
JustMyUserName said:
I'm going to get either an s4 or a s4 Mega depending on the features it brings. HTC one has too small screen size. Haven't ordered JTAG because almost everyone I see that has had that done has at least a broken tab on the case from prying it open/close. That kind of stuff bugs me to no end, and I'm going crazy without root access. So my time with the DNA is probably going to end in the next month or so.
Click to expand...
Click to collapse
If I did it, I'd have to buy the S4 outright, then sell my DNA. I'd pay quite a difference, unless I can convince VZW in store to trade my 6 month old DNA out for an S4. Might be worth a shot, or just straight humiliating...what do you think? How are you going to do it?
hkbladelawhk said:
If I did it, I'd have to buy the S4 outright, then sell my DNA. I'd pay quite a difference, unless I can convince VZW in store to trade my 6 month old DNA out for an S4. Might be worth a shot, or just straight humiliating...what do you think? How are you going to do it?
Click to expand...
Click to collapse
I'll buy the s4 outright for the 650 or so. Then sell the DNA on craigslist or swappa and hopefully get around 400$. If your at the 6 month mark your not getting them to trade it out. Your other option is to look for someone selling an s4 on craigslist that can't afford it or needs the money.
JustMyUserName said:
I'll buy the s4 outright for the 650 or so. Then sell the DNA on craigslist or swappa and hopefully get around 400$. If your at the 6 month mark your not getting them to trade it out. Your other option is to look for someone selling an s4 on craigslist that can't afford it or needs the money.
Click to expand...
Click to collapse
No matter how we do it, it's a lot of money. Worse to worse. Buy S4, play with it, hate it, resell it.
I know it has the radios, but has anyone been able to activate it on Verizon? They couldn't do it for me directly, so we tried activating a different tablet, cutting down the SIM, and sticking it into the 9. No dice...the cut SIM works fine in my Droid Maxx so I know it's not the the cut SIM, and the number shows up in my "about tablet" so the sim is being recognized, but there's no service.
Anyone have any luck yet and/or suggestions?
ss12108 said:
I know it has the radios, but has anyone been able to activate it on Verizon? They couldn't do it for me directly, so we tried activating a different tablet, cutting down the SIM, and sticking it into the 9. No dice...the cut SIM works fine in my Droid Maxx so I know it's not the the cut SIM, and the number shows up in my "about tablet" so the sim is being recognized, but there's no service.
Anyone have any luck yet and/or suggestions?
Click to expand...
Click to collapse
I sell Verizon, had my first customers come in with these tablets and tried the same thing (activated the SIM in an iPad). SIM in the Nexus will read the IMEI, but it shows NO network signal. On the phone with tier two tech support right now. Will report back when I have an answer!
millkim said:
I sell Verizon, had my first customers come in with these tablets and tried the same thing (activated the SIM in an iPad). SIM in the Nexus will read the IMEI, but it shows NO network signal. On the phone with tier two tech support right now. Will report back when I have an answer!
Click to expand...
Click to collapse
Great! Thanks!
I have the same exact issue...device sees the sim but it just seems like the radio won't even turn on. Started to get afraid that mine might be defective but I'm excited to see if you come up with anything!
ss12108 said:
Great! Thanks!
I have the same exact issue...device sees the sim but it just seems like the radio won't even turn on. Started to get afraid that mine might be defective but I'm excited to see if you come up with anything!
Click to expand...
Click to collapse
My customer couldn't stick around long enough today for me to continue to trouble shoot. I'm going to continue on Monday when they get back from their Christmas travels! I'll for sure let you know whatever I'm able to solve as soon as I'm able to solve it! For sure not just you... I was worried for them as well, but didn't figure that the odds of TWO brand new tablets having the exact same issue, especially not when you say the same thing!
On a side note, I cannot WAIT to get my own one of these bad boys!
millkim said:
My customer couldn't stick around long enough today for me to continue to trouble shoot. I'm going to continue on Monday when they get back from their Christmas travels! I'll for sure let you know whatever I'm able to solve as soon as I'm able to solve it! For sure not just you... I was worried for them as well, but didn't figure that the odds of TWO brand new tablets having the exact same issue, especially not when you say the same thing!
On a side note, I cannot WAIT to get my own one of these bad boys!
Click to expand...
Click to collapse
Yes I love it so far, and the keyboard folio is great, especially since I grabbed it half off from HTC last week haha.
tried at verizon store .. he tried adding imei didnt work just gave me a sim card.
came home tried adding it on the website no dice..
switched the sim card from nexus 6 into nexus 9 no dice either.
if this all might not work i might just go and switch to tmobile ... have no service half the time but at least the stuff i want to use will work with no issue!!!!!! sick of VZW crap.
Smokuevo said:
tried at verizon store .. he tried adding imei didnt work just gave me a sim card.
came home tried adding it on the website no dice..
switched the sim card from nexus 6 into nexus 9 no dice either.
if this all might not work i might just go and switch to tmobile ... have no service half the time but at least the stuff i want to use will work with no issue!!!!!! sick of VZW crap.
Click to expand...
Click to collapse
also my radio state is off and cant seem to be able to turn it on. did htc/google fuk something [email protected]?!?!?!
also any reason why factory image is missing modem from all of the files??!??
this thread is of great interest to me. Since this will really determine if I get a N9 LTE.
Also find the troubles interesting since a simple sim card swap worked with the N7 and is currently working with the N6.
I know Verizon won't do anything officially but doesn't stop us from getting our 6's running.
Hitman3984 said:
this thread is of great interest to me. Since this will really determine if I get a N9 LTE.
Also find the troubles interesting since a simple sim card swap worked with the N7 and is currently working with the N6.
I know Verizon won't do anything officially but doesn't stop us from getting our 6's running.
Click to expand...
Click to collapse
tomorrow going and getting a nano prepaid sim from walmart i hope to see if it activates on tmobile with no problem. then ill continue to wait.
Smokuevo said:
tomorrow going and getting a nano prepaid sim from walmart i hope to see if it activates on tmobile with no problem. then ill continue to wait.
Click to expand...
Click to collapse
You're a BRAVER soul then I going shopping at walmart on christmas eve.
Hitman3984 said:
You're a BRAVER soul then I going shopping at walmart on christmas eve.
Click to expand...
Click to collapse
btw opened a case with google see if they know anything with verizon.
Looking into your account, I saw that you had contact support previously today (Case: 9-41030000*****) in regards to being unable to activate your Nexus 9 LTE tablet with Verizon. I wanted to let you know that your case has been escalated to the next tier of support and is currently being reviewed. You can expect a reply by email from either the previous agent or the Specialist who has reviewed your case, within the next 1 - 2 business days.
Thanks,
Heather
The Google Support Team
Actually didn't go to Walmart trying to use the Sim card which came from my nexus 6
And connected. 30$ is spent.. I guess I'll get to test them again.. But at home just like when I left them getting 2g
Glad I sparked interest in this...I'm confident now I'll get this figured out one way or the other now that xda members are on it lol.
FYI, someone just mentioned it seems like their radio state is off. I noticed this too...i installed the 4G switcher app just to see if I could get more info from it, and it defaults that the radio state is off.
I did get it to seem to turn on once or twice but it didn't actually do anything.
I'm just hoping this isn't something stupid where verizon has decided not to sell the nexus 9 so they are blocking it from their network.
I used this app to dial *#*#4636#*#* to access the radio when it was off. https://play.google.com/store/apps/details?id=com.modoohut.dialer
Google Play Chat
Figured I'd try to chat with someone from Google...they don't know of any reason why the device shouldn't work on Verizon. Here's the transcript - http://pastebin.com/ZuhwvnAY
Smokuevo said:
I used this app to dial *#*#4636#*#* to access the radio when it was off. https://play.google.com/store/apps/details?id=com.modoohut.dialer
Click to expand...
Click to collapse
Yea the 4G switcher app gives the exact same info, and same thing showed when I tried what you did...seems like the radio is turned off, and it won't turn on.
My first thought is maybe google has the devices deactivating the radio when it detects Verizon but then they would have done the same with the 6 one would think.
Sent from my Nexus 6 using XDA Free mobile app
I think the device needs an update to work .. Would be good if someone on sprint try it too
Hitman3984 said:
My first thought is maybe google has the devices deactivating the radio when it detects Verizon but then they would have done the same with the 6 one would think.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Well the Google Play support guy says there's nothing on their end that he's aware of for why it wouldn't work on Verizon...I wouldn't see Google doing that, but I COULD see Verizon doing it haha.
One thing I am holding onto is that I ordered this the day it went on sale on the Play Store, so its just possible Verizon hasn't done something it needs to do to allow the connection. Its all conjecture for now though lol.
My 21 month old VS985 crapped out 4 days ago. I believe it's an issue with the digitizer. The screen just stopped turning on altogether. When I tried it out again the next day, I discovered that sometimes when I let it sit for a while and cool down, I'll be able to turn the screen on for 10 - 60 seconds. After that, the screen freezes and slowly glitches/fades out. But it's only able to turn on sometimes. Sometimes the screen just won't do anything at all. That's the only thing wrong with it though, I've been able to use it with TeamViewer or by casting my screen to my TV.
(Any advice for replacing the digitizer will be very appreciated, even though that's not the point of this thread. Has anybody here done it? Is it necessary to remove the screen, or can I replace the entire screen/digitizer assembly? I tried to replace the broken screen of my Galaxy S3 a few years back and it was a complete disaster, because after I spent several minutes trying to heat up the glue with a hair-dryer and pry the screen off, I ended up just making the entire screen shatter much more into a billion little shards. All of which obviously destroyed the digitizer as well. Sigh.)
...
Anyway, none of that is the point of this thread. To replace the phone, I bought another LG G3 on ebay. It was listed a brand new, factory unlocked black 32GB VS985 for $175. The seller has 99.9% positive feedback (3 negative points out of 2,827) and the phone did indeed come sealed in the factory OEM box, with all of the accessories and everything. It's definitely brand new.
However, before I give the seller feedback, I want to make sure the phone is actually factory unlocked. Because if it's not, I will likely contact the seller and request a partial refund for a portion of my money on account of the item not being exactly as described.
The description of the listing says, "Brand New LG G3 Verizon 4G LTE Smartphone Factory Unlocked" and further down it also says, "ESN's Are Clear and Can Be Activated on Your Verizon Line, They Are Also GSM Unlocked to Use With AT&T, Cricket, Straight Talk, Metro Pcs, and More."
Now correct me if I'm wrong, but doesn't "factory unlocked" mean the device will work on all the major US carriers? Or does it mean it will only work on the carriers who share the same bands that are built into the LG G3? I don't know much about the technical side of this subject at all, so a little advice/correction would be really nice from you guys. It'll be a bit disappointing if the phone doesn't work with Sprint or T-Mobile, etc, but I'll live. I just want to make sure the seller described the item accurately before I leave him (otherwise well-deserved) positive feedback.
Thanks for reading!
harry_seaward said:
My 21 month old VS985 crapped out 4 days ago. I believe it's an issue with the digitizer. The screen just stopped turning on altogether. When I tried it out again the next day, I discovered that sometimes when I let it sit for a while and cool down, I'll be able to turn the screen on for 10 - 60 seconds. After that, the screen freezes and slowly glitches/fades out. But it's only able to turn on sometimes. Sometimes the screen just won't do anything at all. That's the only thing wrong with it though, I've been able to use it with TeamViewer or by casting my screen to my TV.
(Any advice for replacing the digitizer will be very appreciated, even though that's not the point of this thread. Has anybody here done it? Is it necessary to remove the screen, or can I replace the entire screen/digitizer assembly? I tried to replace the broken screen of my Galaxy S3 a few years back and it was a complete disaster, because after I spent several minutes trying to heat up the glue with a hair-dryer and pry the screen off, I ended up just making the entire screen shatter much more into a billion little shards. All of which obviously destroyed the digitizer as well. Sigh.)
...
Anyway, none of that is the point of this thread. To replace the phone, I bought another LG G3 on ebay. It was listed a brand new, factory unlocked black 32GB VS985 for $175. The seller has 99.9% positive feedback (3 negative points out of 2,827) and the phone did indeed come sealed in the factory OEM box, with all of the accessories and everything. It's definitely brand new.
However, before I give the seller feedback, I want to make sure the phone is actually factory unlocked. Because if it's not, I will likely contact the seller and request a partial refund for a portion of my money on account of the item not being exactly as described.
The description of the listing says, "Brand New LG G3 Verizon 4G LTE Smartphone Factory Unlocked" and further down it also says, "ESN's Are Clear and Can Be Activated on Your Verizon Line, They Are Also GSM Unlocked to Use With AT&T, Cricket, Straight Talk, Metro Pcs, and More."
Now correct me if I'm wrong, but doesn't "factory unlocked" mean the device will work on all the major US carriers? Or does it mean it will only work on the carriers who share the same bands that are built into the LG G3? I don't know much about the technical side of this subject at all, so a little advice/correction would be really nice from you guys. It'll be a bit disappointing if the phone doesn't work with Sprint or T-Mobile, etc, but I'll live. I just want to make sure the seller described the item accurately before I leave him (otherwise well-deserved) positive feedback.
Thanks for reading!
Click to expand...
Click to collapse
Sounds fishy to me. As far as I know, the VS985 is Verizon only. But, I could be wrong. Just not sure it's a legit offer. But that's just my personal opinion. Someone might have a more educated answer on this, but for me, I would have avoided it.
harry_seaward said:
Anyway, none of that is the point of this thread. To replace the phone, I bought another LG G3 on ebay. It was listed a brand new, factory unlocked black 32GB VS985 for $175. The seller has 99.9% positive feedback (3 negative points out of 2,827) and the phone did indeed come sealed in the factory OEM box, with all of the accessories and everything. It's definitely brand new.
However, before I give the seller feedback, I want to make sure the phone is actually factory unlocked. Because if it's not, I will likely contact the seller and request a partial refund for a portion of my money on account of the item not being exactly as described.
The description of the listing says, "Brand New LG G3 Verizon 4G LTE Smartphone Factory Unlocked" and further down it also says, "ESN's Are Clear and Can Be Activated on Your Verizon Line, They Are Also GSM Unlocked to Use With AT&T, Cricket, Straight Talk, Metro Pcs, and More."
Now correct me if I'm wrong, but doesn't "factory unlocked" mean the device will work on all the major US carriers? Or does it mean it will only work on the carriers who share the same bands that are built into the LG G3? I don't know much about the technical side of this subject at all, so a little advice/correction would be really nice from you guys. It'll be a bit disappointing if the phone doesn't work with Sprint or T-Mobile, etc, but I'll live. I just want to make sure the seller described the item accurately before I leave him (otherwise well-deserved) positive feedback.
Thanks for reading!
Click to expand...
Click to collapse
iBolski said:
Sounds fishy to me. As far as I know, the VS985 is Verizon only. But, I could be wrong. Just not sure it's a legit offer. But that's just my personal opinion. Someone might have a more educated answer on this, but for me, I would have avoided it.
Click to expand...
Click to collapse
All Verizon devices are factory unlocked as is. You can freely use any made-for-Verizon device on any carrier that the device's radio frequencies support. Unfortunately, the VS985 only supports a few other frequencies, some of which do require enabling on your own in order to use - and that's not the same kind thing as being "factory unlocked", but Verizon themselves do not restrict the device from being used on any carrier, and some other devices like my VK810 support even fewer radio frequencies than the VS985 making it harder to use with any other network, but not impossible.
Bunches of people in these sections have made posts about using their VS985 on other networks, which besides enabling particular radio bands that the VS985 supports, sometimes only requires changing the APN (and the SIM obviously). The software does complain when a Verizon SIM isn't installed, but it's just an annoyance and doesn't keep from using the phone that way, and there may be ways to disable that (G3TweaksBox?).
I can't answer particulars because I've never used mine on anything but Verizon.
IMHO, the title of the Ebay listing is only misleading because all VS985s are factory unlocked; i.e. the particular listing isn't special by specifically mentioning that it's unlocked, but it's not inferior because of it either.
To be clear, "it will only work on the carriers who share the same bands that are built into the LG G3." There's no possibility that a device could work with carriers that use bands other than what the device supports, and being factory unlocked doesn't mean that you don't have to follow the instructions in the threads having to do with enabling optional bands if you wanted to use it on certain carriers, since the stock LG ROMs have some of those optional bands disabled by default. *Some* bands other than what Verizon uses are already enabled.
That is interesting about being able to enable some additional radio bands. I am waiting for a VS985 which I just bought, in order to try it with Total Wireless, since the AT&T coverage in my area comes up short for data connection. Am hoping that it will also work well enough with AT&T if I have a poor result with TW.
A few years back, while living in a different area, I had pretty good results with a G2 vs980 as GSM with t-mo, although results were a little better after switching to the t-mo G2 D801, so I figured that it would serve for AT&T as well if need be, although I've read reports of it lacking LTE band for AT&T, but they don't seem to offer LTE in my area anyway, so no loss there.
Sent from my LG-H810 using Tapatalk
Wanted to start a thread to discuss any success or stories about using your XZ1 on T-Mobile USA with VoLTE or WiFi calling? Anyone got a chance to buy the phone and try it out on T-Mobile USA? lets keep the chatter to minimum of facts and real feedback of users experience and not (it should work, or in theory it should work, or even Sony said it will work). I am looking for real user experiences on their personal phones running VoLTE on T-Mobile USA.
I read on the Verge that only the Compact would come compatible with T-Mobile's VoLTE and Wifi Calling. I don't know why that is nor how it makes any sense (considering they're pretty identical). I can confirm at least that neither VoLTE nor Wifi Calling works on AT&T...not that I ever expected it to be otherwise.
https://www.theverge.com/2017/8/31/16228234/sony-xperia-xz1-xz1-compact-android-oreo-ifa-2017
.
XZ1 Dual is already available to buy at Amazon and it looks like few people already jumped ship according to
https://www.reddit.com/r/SonyXperia/comments/70ac8s/international_xperia_xz1s_have_hit_amazon/
I have asked if anyone can provide status update with tmobile volte once they receive it.
so far, no confirmation from any real user experience that XZ1 actually works with T-Mobile USA VoLTE. I have reviewed the reddit discussion, again, no confirmation there as well.
Have not seen "Customized US" region firmware appear for XZ1 Dual (G8342) in https://xpericheck.com/ so i am a bit skeptic about what version is sold on amazon.
Customized US firmware is needed for sure for VoLTE/VoWIFI to work without root.
Can a different region firmware flashed without root?
Stefanos1999 said:
Can a different region firmware flashed without root?
Click to expand...
Click to collapse
Yes, via Newlasher tool https://forum.xda-developers.com/cr...gress-newflasher-xperia-command-line-t3619426
VeixES said:
Yes, via Newlasher tool https://forum.xda-developers.com/cr...gress-newflasher-xperia-command-line-t3619426
Click to expand...
Click to collapse
Can the dual sim variant 8342 be flashed with a single sim 8341 firmware? Of course 2nd sim capability will be lost.
can we please keep this thread to talk about users experience with XZ1 on T-Mobile rather than loading builds.
I just spoke to T-Mobile's Tech Dept and they really have no clue if it's VoLTE-certified or not. Since the majority of online publications say it isn't and only the XZ1 Compact is, I'm going to assume it's not. Guess I'm sticking with my HTC 10 a little longer then! lol
Agree, seems Sony did it again by limiting their unlocked phones to work only on handful of networks.
hnt20 said:
Agree, seems Sony did it again by limiting their unlocked phones to work only on handful of networks.
Click to expand...
Click to collapse
Yeah. They're slowly getting back on track again, considering that XZ1 has excellent battery life (82 endurance hours on GSM Arena, "Excellent" rating on Phone Arena), HDR screen, improved audio from what I'm understanding (though I'm still THOROUGHLY researching that lol), metal unibody is awesome (enough with glass backs! lol), and at least certifying VoLTE for the unlocked XZ1 Compact (it's a start, I guess lol)...........it seems they are getting their sh*t together. So hopefully in 2018 we'll see them quit playin' around like dummies and do EVERYTHING right, not just a few things.
RockStar2005 said:
Yeah. They're slowly getting back on track again, considering that XZ1 has excellent battery life (82 endurance hours on GSM Arena, "Excellent" rating on Phone Arena), HDR screen, improved audio from what I'm understanding (though I'm still THOROUGHLY researching that lol), metal unibody is awesome (enough with glass backs! lol), and at least certifying VoLTE for the unlocked XZ1 Compact (it's a start, I guess lol)...........it seems they are getting their sh*t together. So hopefully in 2018 we'll see them quit playin' around like dummies and do EVERYTHING right, not just a few things.
Click to expand...
Click to collapse
RockStar2005 said:
(enough with glass backs! lol)
Click to expand...
Click to collapse
Aww, man! You sure? You don't want the iPhone X? Haha, I think it's funny apple is switching back after the monster failure of the 4s's glass back.
RockStar2005 said:
at least certifying VoLTE for the unlocked XZ1 Compact (it's a start, I guess lol)
Click to expand...
Click to collapse
This is very much up for debate, as you said your representative wasn't sure, but said maybe the Compact only? I am talking to a rep now (have been for near a half hour or longer), the initial person didn't know (they kept saying "the SIM card will work in an unlocked Sony phone", which is not the full answer to my/our question here). After much discussion, the initial rep basically said they don't know, but in theory (I know we don't want theories here, so this isn't too helpful, but my experience...) it should work, although, it hadn't been tested by t-mobile themselves or something, so they couldn't guarantee it. I found this site "spectrumgateway" ( then navigate to the "Devices compatible with Extended Range LTE") [sorry, I can't post actual links yet]. This webpage lists the XZ1 and XZ1 Compact under the "may work" category. If you notice, the page also says to try to contact t-mobile/the t-mobile community if you happen to test one of the "maybe" phones, as they're "maybe" because t-mobile doesn't know and hasn't tried (but in theory should be compatible). So, I really think those third party articles have no idea what they're talking about and t-mobile seems to have no idea if the new sony phones will actually work, in reality.
After more talking to the initial rep, he goes and grabs someone else (I don't know who? maybe a supervisor?). This person does not seem to know either. They've both claimed wifi calling should work fine on the unlocked/VZW iphone 5s i currently have, which is completely not the case. So, who knows?
RockStar2005 said:
So hopefully in 2018 we'll see them quit playin' around like dummies and do EVERYTHING right, not just a few things
Click to expand...
Click to collapse
I think I thought that to myself 6 months ago with the XZs came out, then a year ago when the XZ came out, and even a year before that too. Not sure I am going to hold my breath anymore.
Edit 1: Okay, after rounding out my conversation with the supervisor... they basically determined that they cannot guarantee the XZ1/XZ1 Compact will even work (although, per the third parties info/specs (Sony), it *should*) and no one has tested it for sure (and it doesn't sound like they plan on it, themselves, so it's up to consumers, I guess). That all said, I still wouldn't be surprised if wifi calling, hd voice, volte, etc. didn't work. The supervisor directed me to t-mobile's support page, where I searched an article called "Wi-Fi Calling" from t-mobile (it was the third result for me, dunno for others) [again, sorry, I can't link]. It's more or less a page on their wi-fi calling policies and how to use it and such, but may be useful.
1230m said:
Aww, man! You sure? You don't want the iPhone X? Haha, I think it's funny apple is switching back after the monster failure of the 4s's glass back.
This is very much up for debate, as you said your representative wasn't sure, but said maybe the Compact only? I am talking to a rep now (have been for near a half hour or longer), the initial person didn't know (they kept saying "the SIM card will work in an unlocked Sony phone", which is not the full answer to my/our question here). After much discussion, the initial rep basically said they don't know, but in theory (I know we don't want theories here, so this isn't too helpful, but my experience...) it should work, although, it hadn't been tested by t-mobile themselves or something, so they couldn't guarantee it. I found this site "spectrumgateway" ( then navigate to the "Devices compatible with Extended Range LTE") [sorry, I can't post actual links yet]. This webpage lists the XZ1 and XZ1 Compact under the "may work" category. If you notice, the page also says to try to contact t-mobile/the t-mobile community if you happen to test one of the "maybe" phones, as they're "maybe" because t-mobile doesn't know and hasn't tried (but in theory should be compatible). So, I really think those third party articles have no idea what they're talking about and t-mobile seems to have no idea if the new sony phones will actually work, in reality.
After more talking to the initial rep, he goes and grabs someone else (I don't know who? maybe a supervisor?). This person does not seem to know either. They've both claimed wifi calling should work fine on the unlocked/VZW iphone 5s i currently have, which is completely not the case. So, who knows?
I think I thought that to myself 6 months ago with the XZs came out, then a year ago when the XZ came out, and even a year before that too. Not sure I am going to hold my breath anymore.
Click to expand...
Click to collapse
I respect Apple iPhones, but I prefer the freedom of Android. lol
No it's NOT a maybe for the XZ1 Compact being T-Mobile VoLTE-certified. ALL online publications indicate the XZ1 Compact will have it. Only like ONE (Android Headlines) said it was both, but I think they jumped the gun by assuming something that should've been the case anyway but wasn't. A rep with who, Sony? Or T-Mobile? Cuz if it's T-Mo I already went that route with both customer service and their tech dept.
Yeah Spectrum Gateway wasn't sure and it turns out it's only the XZ1 Compact. I wanted to contact them but they didn't put a "Contact Us" page on their site. Dumb. lol I have their page bookmarked, so actually 2 sites say both have it, but if you click on their "source link" for that info, it takes you to...........Android Headlines. lol
At this point I believe the XZ1 Compact got certified, and the XZ1 didn't. Until someone can prove that wrong, I'm not going to dispute it. So that's that.
Sony has made like its best phone yet in the XZ1 IMO, but this is unacceptable. I have faith though that they will come around with their head FULLY out of their a$$ by 2018 though. The XZ1 Compact is a great buy though. If it only had a bigger screen, then it would basically BE the XZ1 since they both have the 835. Not sure on body of XZ1 Compact though, but it p's me off b/c I've been waiting for an all metal-unibody Xperia phone. And now we got one, but it turns out to be a dud in one major way (no VoLTE). I get Band 12 in my area now, so VoLTE is a MUST for me. When I didn't have it before I didn't care, but it just got put up and activated in my area (Chicago) about 2-3 months ago. And you need VoLTE to use it on T-Mo's network since they require certification, so yeah. It's a pass for me, unfortunately. And unfortunately for Sony too.
RockStar2005 said:
I respect Apple iPhones, but I prefer the freedom of Android. lol
No it's NOT a maybe for the XZ1 Compact being T-Mobile VoLTE-certified. ALL online publications indicate the XZ1 Compact will have it. Only like ONE (Android Headlines) said it was both, but I think they jumped the gun by assuming something that should've been the case anyway but wasn't. A rep with who, Sony? Or T-Mobile? Cuz if it's T-Mo I already went that route with both customer service and their tech dept.
Yeah Spectrum Gateway wasn't sure and it turns out it's only the XZ1 Compact. I wanted to contact them but they didn't put a "Contact Us" page on their site. Dumb. lol I have their page bookmarked, so actually 2 sites say both have it, but if you click on their "source link" for that info, it takes you to...........Android Headlines. lol
At this point I believe the XZ1 Compact got certified, and the XZ1 didn't. Until someone can prove that wrong, I'm not going to dispute it. So that's that.
Sony has made like its best phone yet in the XZ1 IMO, but this is unacceptable. I have faith though that they will come around with their head FULLY out of their a$$ by 2018 though. The XZ1 Compact is a great buy though. If it only had a bigger screen, then it would basically BE the XZ1 since they both have the 835. Not sure on body of XZ1 Compact though, but it p's me off b/c I've been waiting for an all metal-unibody Xperia phone. And now we got one, but it turns out to be a dud in one major way (no VoLTE). I get Band 12 in my area now, so VoLTE is a MUST for me. When I didn't have it before I didn't care, but it just got put up and activated in my area (Chicago) about 2-3 months ago. And you need VoLTE to use it on T-Mo's network since they require certification, so yeah. It's a pass for me, unfortunately. And unfortunately for Sony too.
Click to expand...
Click to collapse
RockStar2005 said:
I respect Apple iPhones, but I prefer the freedom of Android. lol
Click to expand...
Click to collapse
I feel ya, apple iphones are generally fairly quality. Sorry, I shouldn't have ragged on them. I have just had mine for a while and am ready to switch (back -- its been *years*, so not sure you could even say 'back' anymore lol) to android.
RockStar2005 said:
No it's NOT a maybe for the XZ1 Compact being T-Mobile VoLTE-certified. ALL online publications indicate the XZ1 Compact will have it. Only like ONE (Android Headlines) said it was both, but I think they jumped the gun by assuming something that should've been the case anyway but wasn't.
Click to expand...
Click to collapse
I know, but these are all third party articles. I presented many to both the t-mobile rep and the t-mobile rep's supervisor, to which they both said those articles could be wrong and t-mobile isn't endorsing any of them or anything. That's why I said it should work (but I think people want real tests here?), but t-mobile said they would not guarantee either phone working despite all the articles (to which I said, they needa get out a statement then or something to correct any misinformation before tmo ends up with a lotta upset sony users on their hands, but thats another topic).
RockStar2005 said:
A rep with who, Sony? Or T-Mobile? Cuz if it's T-Mo I already went that route with both customer service and their tech dept.
Click to expand...
Click to collapse
T-mobile. They told me the opposite of what you got told, by the end, at least (before the end of our conversation they had opinions and "answers" all over the board, many of which I think were misleading/incorrect, so maybe what they told me about the XZ1/XZ1 compact was incorrect too). I'm not trying to argue or anything, just reporting my experience.
RockStar2005 said:
Yeah Spectrum Gateway wasn't sure and it turns out it's only the XZ1 Compact. I wanted to contact them but they didn't put a "Contact Us" page on their site. Dumb.
Click to expand...
Click to collapse
I think it says just post on r/android? Lol
RockStar2005 said:
lol I have their page bookmarked, so actually 2 sites say both have it, but if you click on their "source link" for that info, it takes you to...........Android Headlines. lol
Click to expand...
Click to collapse
Yeah, I had come across the spectrum page before, but somehow missed the XZ1 stuff (and links) further down, so I was like "OH!? Did it get it added? ...Oh? It's a "maybe"? Well, let's click this link.... Aww! man! full circle!" -- Lol, maybe, it's like a information source loop? The entire internet thinks Sony phones work on tmobile usa because two websites basically quoted each other? xD Just kidding.
RockStar2005 said:
At this point I believe the XZ1 Compact got certified, and the XZ1 didn't. Until someone can prove that wrong, I'm not going to dispute it. So that's that.
Click to expand...
Click to collapse
Yeah, I think I am siding with you at this point. T-Mobile wouldn't confirm either for me, but I think you're coming to the right conclusion based on what I've seen (if I had to guess).
RockStar2005 said:
I have faith though that they will come around with their head FULLY out of their a$$ by 2018 though
Click to expand...
Click to collapse
Maybe. Although, each year, my theory that they consider the U.S. an "already lost to competitors" cell-phone market and just don't care creeps more and more into my mind.
RockStar2005 said:
The XZ1 Compact is a great buy though.
Click to expand...
Click to collapse
RockStar2005 said:
I've been waiting for an all metal-unibody
Click to expand...
Click to collapse
I like "smaller" phones, so I was kind of actually eyeing the compact. Although, I do agree, a metal body would be cool (but, I don't think the compact is as "plasticy" this time around? Idk, Sony says the material is some material hybrid or something (as many manufactures say. I think a lotta times they just make up cool sounding names for their epoxy recipes, lol, maybe next time... = "Mithril! Unibody"! "OOOOhhhh!!!! Ahhhh!!!!!" ? I also like that, despite the XZ1 being larger overall, it is thinner, making it easier and more comfortable to slip into a pant pocket or whatever.
1230m said:
I feel ya, apple iphones are generally fairly quality. Sorry, I shouldn't have ragged on them. I have just had mine for a while and am ready to switch (back -- its been *years*, so not sure you could even say 'back' anymore lol) to android.
I know, but these are all third party articles. I presented many to both the t-mobile rep and the t-mobile rep's supervisor, to which they both said those articles could be wrong and t-mobile isn't endorsing any of them or anything. That's why I said it should work (but I think people want real tests here?), but t-mobile said they would not guarantee either phone working despite all the articles (to which I said, they needa get out a statement then or something to correct any misinformation before tmo ends up with a lotta upset sony users on their hands, but thats another topic).
T-mobile. They told me the opposite of what you got told, by the end, at least (before the end of our conversation they had opinions and "answers" all over the board, many of which I think were misleading/incorrect, so maybe what they told me about the XZ1/XZ1 compact was incorrect too). I'm not trying to argue or anything, just reporting my experience.
I think it says just post on r/android? Lol
Yeah, I had come across the spectrum page before, but somehow missed the XZ1 stuff (and links) further down, so I was like "OH!? Did it get it added? ...Oh? It's a "maybe"? Well, let's click this link.... Aww! man! full circle!" -- Lol, maybe, it's like a information source loop? The entire internet thinks Sony phones work on tmobile usa because two websites basically quoted each other? xD Just kidding.
Yeah, I think I am siding with you at this point. T-Mobile wouldn't confirm either for me, but I think you're coming to the right conclusion based on what I've seen (if I had to guess).
Maybe. Although, each year, my theory that they consider the U.S. an "already lost to competitors" cell-phone market and just don't care creeps more and more into my mind.
I like "smaller" phones, so I was kind of actually eyeing the compact. Although, I do agree, a metal body would be cool (but, I don't think the compact is as "plasticy" this time around? Idk, Sony says the material is some material hybrid or something (as many manufactures say. I think a lotta times they just make up cool sounding names for their epoxy recipes, lol, maybe next time... = "Mithril! Unibody"! "OOOOhhhh!!!! Ahhhh!!!!!" ? I also like that, despite the XZ1 being larger overall, it is thinner, making it easier and more comfortable to slip into a pant pocket or whatever.
Click to expand...
Click to collapse
Well I didn't take any offense to the Apple thing, just sayin' for the MOST part they are pretty reliable, even if they do seem to usually get features Androids had for years kinda late. lol
Yeah but in my experience, the T-Mo reps don't usually keep up with current info, unless OF COURSE it's Samsung or Apple-related. lol
They won't put out a statement cuz it's not Apple or Samsung. Or LG or Motorola. lol
Well it sounds like they told u the same thing they told me: they weren't sure. lol So until I see some real credible proof, I'm not gonna assume the XZ1 will have VoLTE on T-Mo. The XZ1 though I feel very confident will. It's one thing for 1 credible site to get it wrong. It's another thing for 4-5 sites to though. lol Even Android Headlines said BOTH, so it still was saying the XZ1 Compact was getting it as well.
Yeah..........well Spectrum was quoting Android Headlines, not really the other way around. If you can reach Spectrum and tell them to remove it from their site, that would be good.
Yes, they did make a comment last year about "pulling back" from certain countries, including the U.S. However, the fact that they certified VoLTE with T-Mo for the XZ1 and are making some of their best phones yet might mean MORE positive change is coming? Or maybe it's just wishful thinking for me?
I only like Sony and HTC phones for the most part. Samsung to me is OVERRATED AS F and I'm actually basing that off my experience with TWO of their phones (S5 & S7), both of which I did not enjoy owning, aside from Samsung Pay. lol Motorola..........I think they only work on Verizon right? LG seems to have really outdone itself on the vastly superior (in like EVERY category, including audio especially) V30, but it's still a phablet, and I am NOT a phablet guy. The XZ Premium though I saw in my local Best Buy a couple weeks ago. I don't care too much about screens, but MY GOD that phone was MAGNIFICENT! lol I mean my jaw dropped when I saw that screen. And the back side is the classiest and nicest looking ever on an Xperia phone that I've ever seen. I really prefer metal unibodies over glass-backed phones these days, but that phone was just stunning. And that was upscaled 4K HDR that I saw. Didn't even pull up any 4K HDR content, but I will if I go back. But that phone doesn't have VoLTE for T-Mo customers, so no way I'd buy it just on that. If it did though I'd maybe bite the bullet. But yeah, I want them to stick around, but also BE BETTER too. Since Google just bought HTC, we have no idea for sure how HTC's future phones are gonna be, and if they'll ever go back to non-phablet flagships like my 10. Sony at least seems to be offering not only the headphone jack still, but they also are still offering non-phablet flagships like the XZ1 as well fortunately. So I just want them to keep getting better and not stupider. lol
Well if you wanted the Compact, then you might as well get it, since it will have VoLTE too. Yeah the body is a plastic/metal (one site said "glass-infused" too? lol) one, the front camera is slightly less good, and the screen is smaller & 720p, but all the other specs are the same, EVEN (and oddly) the battery size too! lol
hnt20 said:
can we please keep this thread to talk about users experience with XZ1 on T-Mobile.
Click to expand...
Click to collapse
Yes, please.
I ordered my XZ1 G8342 on ebay. Should be here Monday at latest or saturday (crossing fingers). I'll be sure to upload some videos and keep everyone posted. I had the x compact and experience using flashtool as well.
Tmobile told me that if the phone doesnt have VoLTE, you may not be able to use LTE while on a call and may take a minute to get LTE active after a call.
We shall see
tlxxxsracer said:
I ordered my XZ1 G8342 on ebay. Should be here Monday at latest or saturday (crossing fingers). I'll be sure to upload some videos and keep everyone posted. I had the x compact and experience using flashtool as well.
Tmobile told me that if the phone doesnt have VoLTE, you may not be able to use LTE while on a call and may take a minute to get LTE active after a call.
We shall see
Click to expand...
Click to collapse
The big issue with not having VoLTE on T-Mo (who I also have) is that you can't use Band 12 (aka 700 MHz), which is becoming more and more prominent. It reaches out much farther than their other bands (2 & 4), and is 4 times better at penetrating buildings as well.
Yeah keep us posted man! With pics too. Thanks.
RockStar2005 said:
The big issue with not having VoLTE on T-Mo (who I also have) is that you can't use Band 12 (aka 700 MHz), which is becoming more and more prominent. It reaches out much farther than their other bands (2 & 4), and is 4 times better at penetrating buildings as well.
Yeah keep us posted man! With pics too. Thanks.
Click to expand...
Click to collapse
Trust me, I sure will. Will see if band 12 is being used.
Ordered the blue :good: $609 shipped
I love my new S9Plus, but I am getting increasingly frustrated in the number of dropped calls I am having.
It doesn't seem to matter if I have several bars or only one or two - I am dropping calls at least 8 or 9 times a day. Even when I have 4 bars.
TOday at work I had four bars (download speeds of 26MB down on lte) and I dropped two calls while talking to my wife. Problem enough that I dropped the calls but my wife thinks I hung up on her.
I live in the US and am on ATT if that matters. I have used International Variants on my last four phones and never had this call drop problem before. NEVER.
I first wonder if there is something I can do about this? Is this caused by software or hardware in the phone? is there a way to test t his? (it is hard to anticpate when I will drop calls. I have had some calls last over 10 minutes without dropping and other times in the same location - call drop out after 1 minute.
Anyone else having this problem? Your help and input is greatly appreciated.
Am I the only one experiencing dropped calls? Signal Strength seems ok - but while talking calls just drop off - I watched the signal strength meter go away and instead saw a circle with a link thru it - no signal I guess - (I think my call would have dropped had I been on a call) for no apparent reason -
Anyone else having an issue with dropped calls or am I the only one?
I'm also having drop outs on Vodafone UK. Only happens when I've been on the phone for more then 5 mins
I had bad quality in calls, hardly understood what the other person said; changed the sim card, all ok now.
Sent from my SM-G965F using Tapatalk
I have the samsung unlocked version and using Verizon on it, have not dropped any calls yet but it seems very static sounding. I love the phone, and only talk to my wife on the phone, everyone else I just text so not a huge issue with me.
To OP, this used to happen to me on S4/S7 when the phone would switch between LTE/WCDMA when suddenly I would get no network with signal disappearing and dropping calls. A new firmware fixed that issue in one case and in other case had to replace the phone itself. Can you try changing to "GSM only" to see if this is related to VOLTE at all or bands changing between LTS<=>WCDMA?
As for the static in call, it could be due to lack of VoLTE support.
I went to the ATT Store and they mentioned that ATT has been doing someting with enhanced calling stuff - said it might effect me - but I am not sure I get enhanced calling because I am not on a branded phone. I went ahead and got a new sim card thinking maybe that might help. Will see what happens over the next few days.
I do appreciate the comments - hope this is not a phone issue
I'm on T-Mobile and I am experiencing it as well, and no it's not the service as my One plus 5t doesn't drop any calls in the same area, same sim, same service. Even the Wifi was weak.
I did a support call with Samsung and they advised me to return it.. I ordered another one to see if that one is any better... I'm hoping... If not that will go back as well.
Sent from my ONEPLUS A5010 using Tapatalk
I just got my s9 with att today and am in the states. I'm having the same issue. I have also noticed it is super delayed in sending images via text as well.
I have the issues on my s9 on Vodafone UK there is also a post in the s9 forums about it
It's seems to be affecting a few people and it seems global
So let's hope a FW update fixes it and that the update come soon ar I will return the handset
First the finger print sensor issues. Now this!
My one week old s9+ gave me trouble with the fingerprint error that got fixed with the update. But now my device is dropping almost every other call. Short or long it doesn't matter. I could make calls with no drops in the same spot using the same sim card on my s7 edge. Heading to Samsung tomorrow. Not quiet happy! Device is unlocked. Bought directly from Samsung and I live in Bahrain.
cigawet said:
My one week old s9+ gave me trouble with the fingerprint error that got fixed with the update. But now my device is dropping almost every other call. Short or long it doesn't matter. I could make calls with no drops in the same spot using the same sim card on my s7 edge. Heading to Samsung tomorrow. Not quiet happy! Device is unlocked. Bought directly from Samsung and I live in Bahrain.
Click to expand...
Click to collapse
Returning mine today one thing I expect a phone todo is make calls. Most other things I can wait to be fixed.
Going back to my oneplus 5t which I actually think is a better phone
Unless you are using an AT&T S9+ (or one running AT&T firmware), you will drop calls on AT&T because they won't let your phone use VoLTE and it will try and drop to HSPA , which is being reduced network wise every day.
Getting the phone replaced with a new one.
I was delayed a couple of days because of work but I went to samsung today and they did extensive system tests that did not show anything more than a simple log that says "call drop due to weak network" which is not the case. However, I asked them to manually check it by making calls and keeping in on speaker and 2 out of 3 calls dropped and they got it recorded on camera. Now I'm waiting for my replacement. Hopefully this was a flaw in the first batch or something as my device was one if the first here in the country. Also I almost missed my 15 days replacement time frame. Otherwise they would've fixed it instead. Pheww what a relief. If you are experiencing this issue run to your closest Samsung service center and get it replaced.
cigawet said:
I was delayed a couple of days because of work but I went to samsung today and they did extensive system tests that did not show anything more than a simple log that says "call drop due to weak network" which is not the case. However, I asked them to manually check it by making calls and keeping in on speaker and 2 out of 3 calls dropped and they got it recorded on camera. Now I'm waiting for my replacement. Hopefully this was a flaw in the first batch or something as my device was one if the first here in the country. Also I almost missed my 15 days replacement time frame. Otherwise they would've fixed it instead. Pheww what a relief. If you are experiencing this issue run to your closest Samsung service center and get it replaced.
Click to expand...
Click to collapse
It's crazy. One thing you would think the have perfected over the years is the ability to make phone calls
searley said:
It's crazy. One thing you would think the have perfected over the years is the ability to make phone calls
Click to expand...
Click to collapse
Seriously!! What a disappointment after being excited about being one of the first people to own the device. I had 2 serious issues from the day I purchased it. Fingerprint sensor then dropped calls. My replacement device will be ready for pickup on Saturday. If it works perfectly I'm willing to forgive them. If not I'm going to demand my money back ! I did not pay around 1000$ for the device so I can drive to service center 3 times in 13 days and end up using my S7 edge again!
cigawet said:
Seriously!! What a disappointment after being excited about being one of the first people to own the device. I had 2 serious issues from the day I purchased it. Fingerprint sensor then dropped calls. My replacement device will be ready for pickup on Saturday. If it works perfectly I'm willing to forgive them. If not I'm going to demand my money back ! I did not pay around 1000$ for the device so I can drive to service center 3 times in 13 days and end up using my S7 edge again!
Click to expand...
Click to collapse
In the UK they offered to allow me to return it for replacement but would take about 20 days to get another handset so I have returned it for refund
I strongly suspect your replacement maybe the same.. I think it's a software issue that will need a FW update
Still I will be getting my cash back have decided to buy a new rifle instead
searley said:
In the UK they offered to allow me to return it for replacement but would take about 20 days to get another handset so I have returned it for refund
I strongly suspect your replacement maybe the same.. I think it's a software issue that will need a FW update
Still I will be getting my cash back have decided to buy a new rifle instead
Click to expand...
Click to collapse
20 days!?! That's a long long time. I'd take the money like u did. They promised to give me a new device by Saturday so let's see. Otherwise I will take my money back and hold the purchase. Maybe I'll buy a different device altogether. Which sucks cuz I wanted the s9+ since it was rumored last year! Good luck with the rifle. Don't be shooting no Samsung employees lol
cigawet said:
20 days!?! That's a long long time. I'd take the money like u did. They promised to give me a new device by Saturday so let's see. Otherwise I will take my money back and hold the purchase. Maybe I'll buy a different device altogether. Which sucks cuz I wanted the s9+ since it was rumored last year! Good luck with the rifle. Don't be shooting no Samsung employees lol
Click to expand...
Click to collapse
I have a note8 and iPhone x
I played with the s9.. call recording didn't work.. One of the features was missing 'blood pressure measurement' few other bits not right software wise
I will wait a few months see what other flagships come out
Hi Guys!
At spain there is a lot of people with this issue. With different providers, like Vodafone, Orange, etc...
We have sended a message on twitter to call Samsung to update a new modem firmware or something like this:
https://twitter.com/FGPonce/status/976811515461369857
If its important to do a rt to get more visibility and you guys could send something also in english to call samsung to fix this issue all fast as they can.
Apologize about my english !