Galaxt Tab s7+ black spot on the screen - Samsung Galaxy Tab S7 / S7 Plus Questions & Answer

Hi guys!
There is some strange spot on the screen of my Galaxy Tab s7+ at the place of fingerprint scaner. I can see it on dark gray, dark green and dark red test images. When I showed this defect to technical support guys from our local Samsung service they said that this is normal for Galaxy Tab s7+ model because this spot is technological air gap between fingerprint sensor and the screen. They refused me in tablet replacement. Honestly I don't believe in their explanation. What do you think guys ?
There are photos of the defect of my screen:
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Could you kindly test your s7+ tablets on this test images in low light room?
Do you have similar spot like in my photos ?
Thanks in advance.
PS. Sorry for bad english, this is not my native language.

Links for photos and test images
Photos of the spot:
ibb.co/f2dfdRv
ibb.co/0fs0d78
ibb.co/KwvCRLy
Test images:
Test_gray: ibb.co/pXNgFZK
Test_green: ibb.co/jwv3Wpq
Test_red: ibb.co/Qv4Z5m4
Test_blue: ibb.co/68bW6CS

It shouldnt be like that

EugenStanis said:
It shouldnt be like that
Click to expand...
Click to collapse
I think the same, that this is a defect. But I can't prove it to Samsung service for now .

Related

Is it normal?

I'm really curious about my S2's screen. My phone has 2 faint purple lines just below the statusbar. There are blue tint viewing angles too. I haven't seen blue tint on my tab 7.7, it was built with the same screen type. Should I take it to the service centre for replacement?
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Sent from my Samsung Galaxy Tab 7.7 3G.
Zakyz said:
I'm really curious about my S2's screen. My phone has 2 faint purple lines just below the statusbar. There are blue tint viewing angles too. I haven't seen blue tint on my tab 7.7, it was built with the same screen type. Should I take it to the service centre for replacement?
View attachment 1256890
Sent from my Samsung Galaxy Tab 7.7 3G.
Click to expand...
Click to collapse
did you drop it or hit by something?
first change the rom or kernel,if that fix it you'r locky.
ariarman said:
did you drop it or hit by something?
first change the rom or kernel,if that fix it you'r locky.
Click to expand...
Click to collapse
Downloading a rom right now
Sent from my Samsung Galaxy Tab 7.7 3G.

Banding screen Droid RAZR

Hi, all!
I have just bought my new moto, everything is cool but screen has parallel lines at low brightness and on grey and blue pictures. I heard about this issue on Super AMOLED but I think that on my screen this is too match. Please, check out photos.
The first photo is white pattern at low at brightness level about 10%. The second is grey pattern at about 80%. The last one is photo at about 60% of brightness.
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Is it normal or I should to swap phone?
oh snap, that is real bad, compared to my phone thats really not normal.
Yeah not normal
you should get it replaced.
I went to service center in hope to replace for a new one but there don't want to replace, they show me another phone with similar defect and sad that this is pretty "obvious" for this model. I think they are hustler or I have a luck to talk with not competent people.
Thanks a lot for your respond, it give me confidence that truth is on my side and I will try to replace phone anyway.

is it normal?

i recently bought xperia active on internet auctions, tho when it arrived i found something weird about the screen
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on the screen over the menu button you can see button light that brightens up the right side of the screen which is quite visible in dark enviroment.
did any1 else noticed same thing on their gear or should i expect the screen was replaced with non genuine one?
kartonick said:
i recently bought xperia active on internet auctions, tho when it arrived i found something weird about the screen
on the screen over the menu button you can see button light that brightens up the right side of the screen which is quite visible in dark enviroment.
did any1 else noticed same thing on their gear or should i expect the screen was replaced with non genuine one?
Click to expand...
Click to collapse
its not normal. a (big) company like sony who is not some cheap brand have a quality assurence. so a) owner before messed it up b) you messed it up , but i dont think so 2ndly i saw more than 1 actives , but never like here

Broken colors on display

hi guys. my friend gimme SGS II. android 5.0.2. Cyanogen-unofficial-12-20141222.
he dropped into water and the phone there is a problem now
have some problems with colors.
main Red-Green-Blue colors are perfectly, no blur, tint and some problems.
but anoter 'mixed colors look faded, dull.
maybe someone know, how to fix this problem
see photo (sorry for bad quality)
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R1kki said:
hi guys. my friend gimme SGS II. android 5.0.2. Cyanogen-unofficial-12-20141222.
he dropped into water and the phone there is a problem now
have some problems with colors.
main Red-Green-Blue colors are perfectly, no blur, tint and some problems.
but anoter 'mixed colors look faded, dull.
maybe someone know, how to fix this problem
see photo (sorry for bad quality)
View attachment 3085404
Click to expand...
Click to collapse
Open inside phone. Dry with hairdryer and wipe screen cable's microchip with a dry towel.
I think this can solve your issue 90%

Does everyone have the "rainbow effect"? It's deal breaker?

Just brought it, i really like it in all aspects except the annoying rainbow effect, i can even see it without tilt the tablet, especially in landscape, just wondering EVERYONE have this problem? after some time of use you get used to? any way of fix it?
I was thinking of change it but it doesn't make sense if all units are faulty
Rainbow effect:
http://imgur.com/a/mpuTI#0
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I am unable to access your screen picture but my tablet is perfectly normal and has none of the aberrations you describe. I was in a shop yesterday and handled the two display models and they were fine too. So I would suspect a fault with yours.
Here are the pics http://imgur.com/a/mpuTI#0
So your tablet doesn't have any of this when you tilt it?
I noticed a rainbow effect when I first got mine, but now I don't see it at all unless I really look for it.
Sent from my iPad using Tapatalk
No, none of that. Using the same Google page,I have tilted it in every direction and it is a clean high quality IPS screen with no artifacts.

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