AT&T unlocking and non-ATT image - Microsoft Surface Duo Questions & Answers

Hi,
First some intel:
I got my Duo device in a raffle and it happened to come from AT&T. It is locked to the AT&T network and unlocking had to be done via the helpdesk and couldn't be done for their website. The IMEI number isn't recognized. So, be aware that you really need to direct the helpdesk what to do in order to get it unlocked; they will tell you it's not an AT&T device.
So, finally, I got it unlocked. Yet....now there's AT&T bloatware on the device. So, what I want to do is put the original MS image back on the device. I have the following questions:
I need to supply the serial number in order to download the image from the Microsoft site. When I do that, it gives me the AT&T image.
1) if I put the AT&T image on the phone (which is already there, so I don't want to do that), will it root my phone?
2) what about the original MS image? Will it make permanent changes to the bootloader? Will it root my phone? (I don't want my phone rooted - I want a Duo with the original MS software, not with the AT&T nonsense installed).
Finally, where do I get the original image? I emailed Microsoft, but they say "it may damage the software" if I put the non AT&T image on the device. This is obviously a weird answer, but it shows they can't advise me on how to proceed.
Thank you!

Nothing about flashing stock firmware will root your device. That requires an explicit action aimed at rooting. As for flashing the non-att firmware, it should work just fine, if you cant get the phone to accept it. You could try using a serial number from a non-att device. At some point im sure there will be flashable firmware posted up here...it may require unlocking bootloader, then relocking when you have switched. Is OEM-unlocking available on the att model?

mastibeta said:
Is OEM-unlocking available on the att model?
Click to expand...
Click to collapse
Thank you for your clear reply. I understand things better now.
Yes, the AT&T version looks to have an unlockable bootloader, although I haven't activated it.

anyone try this yet? does it work? would love to lose the att bloat ware. also still looking for an unlocking solution (recieved a replacement from microsoft that att will not unlock, device is paid for etc)

jeremiahscomputerstore said:
anyone try this yet? does it work? would love to lose the att bloat ware. also still looking for an unlocking solution (recieved a replacement from microsoft that att will not unlock, device is paid for etc)
Click to expand...
Click to collapse
I too would be interested in any reports. I'm expecting the AT&T version from the Woot.com special last week, but am not an AT&T customer. My planned usage will be to use the Duo on WiFi only. Getting rid of the AT&T bloatware would be ideal. Thanks in advance....

So can someone who has unlocked version download from Microsoft website using his serial number the non att version of image and share with us?
here is the link to get image
Surface Recovery Image Download - Microsoft Support
support.microsoft.com

It would be great if someone can get us a copy to try. I'd also like to see what version comes down for everyone. The latest I can get from the recovery site is 2021.419.71, but an update to 2021.525.63 is available. When I spoke to Microsoft, they said that recovery image won't be available until August at the earliest... So I can't even restore my device if needed.

Veritas06 said:
It would be great if someone can get us a copy to try. I'd also like to see what version comes down for everyone. The latest I can get from the recovery site is 2021.419.71, but an update to 2021.525.63 is available. When I spoke to Microsoft, they said that recovery image won't be available until August at the earliest... So I can't even restore my device if needed.
Click to expand...
Click to collapse
I will like to try the Microsoft image on my unlocked AT&T phone. Anyone can help to pull down the image? Do not understand why Microsoft remove eSim from AT&T variant

Hi,
Are you still willing to download stuff and try to flash your AT&T with non AT&T firmware ?
I'd be very much interested in the result and can provide the recovery image from non AT&T version.
Regards.

H again,
So no one who tried this ? If someone did, can he share results please ? That would be super interesting for the whole community I guess.
Regards.

NexusPenguin said:
H再次,
所以没有人尝试过这个?如果有人这样做了,他可以分享结果吗?我想这对整个社区来说都非常有趣。
问候。
Click to expand...
Click to collapse
900176502367
Used OEM SIM tray for Microsoft Surface Duo TGL-00001
900537402467 256 GB TGM-00001 Network:Unlocked
Surface Duo - 128GB - Android 11 - GEN - 2022.517.57
912262603467

olav said:
Hi,
First some intel:
I got my Duo device in a raffle and it happened to come from AT&T. It is locked to the AT&T network and unlocking had to be done via the helpdesk and couldn't be done for their website. The IMEI number isn't recognized. So, be aware that you really need to direct the helpdesk what to do in order to get it unlocked; they will tell you it's not an AT&T device.
So, finally, I got it unlocked. Yet....now there's AT&T bloatware on the device. So, what I want to do is put the original MS image back on the device. I have the following questions:
I need to supply the serial number in order to download the image from the Microsoft site. When I do that, it gives me the AT&T image.
1) if I put the AT&T image on the phone (which is already there, so I don't want to do that), will it root my phone?
2) what about the original MS image? Will it make permanent changes to the bootloader? Will it root my phone? (I don't want my phone rooted - I want a Duo with the original MS software, not with the AT&T nonsense installed).
Finally, where do I get the original image? I emailed Microsoft, but they say "it may damage the software" if I put the non AT&T image on the device. This is obviously a weird answer, but it shows they can't advise me on how to proceed.
Thank you!
Click to expand...
Click to collapse
900176502367
Used OEM SIM tray for Microsoft Surface Duo TGL-00001
900537402467 256 GB TGM-00001 Network:Unlocked
下载:Surface Duo - 128GB - Android 11 - GEN - 2022.517.57
912262603467

Related

[Q] How to Unlock with Cable?

OK so here's the problem.
I have a AT&T Aria A6366 Intruder, It was updated to the 2.2 OS when it came out. I have since unrooted it and now have a custom OS on it. I have decided to switch carriers so I need to unlock it.
I went to E-bay and paid for a unlock code. Went to input the code and says it's invalid. So I purchased the code again from a different company and the same code was given to me.
I have tried to do a Factory Reset and different OS versions. Still no dice.
I have been told by one of the people that I purchased the code from that I may need to have it unlocked though a cable. The problem that I have is that I can't seem to find any info about how to do this for this phone anywhere. When I searched the forum I found info for other phones but not the Aria.
Does anyone have any ideas that I can try to get this unlocked.
I have 5 attempts left to unlock it.
Thanks in advanced for the help.
I know it's not fun dealing with AT&T customer service, but they SHOULD give you the unlock code for free as long as you meet the requirements listed here: https://www.att.com/esupport/article.jsp?sid=55002&cv=820. My suggestion is to try going this route to see if they give you the same unlock code. If they give you the same one, then you should worry about trying other methods. If the representative insists on asking WHY you want to unlock the phone (even though you shouldn't be required to tell them), you can just say you're planning a trip overseas or something.
Another thought is that maybe your phone needs to be on stock firmware for an unlock to be successful (or at least, a ROM that is based on stock firmware). I'm not sure if this is true since I've never unlocked my own Aria. If I were you I'd probably make a backup, then install Liberated 2.2.2, and see if you can unlock when in that ROM. I wouldn't try more than once though because you don't want to waste your unlock attempts.
The other way to unlock the phone is to use a separate device that connects to the phone via USB port and puts it into a sort of service mode. The device is called an "XTC Clip". You might able to find a local shop that has one of these and can do the unlock for you. Otherwise you'd have to purchase one for yourself.
I had original OS the first 3 attempts.
drumist said:
Another thought is that maybe your phone needs to be on stock firmware for an unlock to be successful (or at least, a ROM that is based on stock firmware). I'm not sure if this is true since I've never unlocked my own Aria.
Click to expand...
Click to collapse
Just so you know, your device does not need to be on a stock rom. As long as the rom you are using is for your device (of course), and your networking is working correctly, then it should work.
---------- Post added at 09:08 AM ---------- Previous post was at 09:07 AM ----------
chrisk1152 said:
I had original OS the first 3 attempts.
Click to expand...
Click to collapse
This question may seem foolish but, are you using a valid (still working) SIM card of a different company when trying to enter the unlock code?
No I am not, I was using an old T-Mobile one. The code sellers said it would work fine.
chrisk1152 said:
No I am not, I was using an old T-Mobile one. The code sellers said it would work fine.
Click to expand...
Click to collapse
It wouldn't hurt to try one which is active...

Sprint to Tmo

Hi XDA haven't been on here for a while.
So I have a question I was given a S9+ from Sprint it's unlocked I'm currently using it on TMO but I don't have wifi calling nor video calling. I wanted to see if it was possible to flash a TMO firmware. Since it's still on July's patch here's a screen shoot of current firmware.
I moved from Sprint to Tmo, and just put in the sim and then updated the firmware through the system update interface. All works as expected.
The difference may (or may not) be, if the phone was unlocked by Sprint or by another method. My wife's phone was unlocked via "another method" and cannot get it to update system software. I haven't bothered looking into it further though, as we don't expect to keep the S9+ too much longer.
berzerkus said:
I moved from Sprint to Tmo, and just put in the sim and then updated the firmware through the system update interface. All works as expected.
The difference may (or may not) be, if the phone was unlocked by Sprint or by another method. My wife's phone was unlocked via "another method" and cannot get it to update system software. I haven't bothered looking into it further though, as we don't expect to keep the S9+ too much longer.
Click to expand...
Click to collapse
Yes mine was unlocked different method so it won't update normally.
That's why I asked if I could cross flash to TMO
Colombia81er said:
Yes mine was unlocked different method so it won't update normally.
That's why I asked if I could cross flash to TMO
Click to expand...
Click to collapse
If you figure it out, let us know. I'd be interested in giving it a go.
berzerkus said:
I moved from Sprint to Tmo, and just put in the sim and then updated the firmware through the system update interface. All works as expected.
The difference may (or may not) be, if the phone was unlocked by Sprint or by another method. My wife's phone was unlocked via "another method" and cannot get it to update system software. I haven't bothered looking into it further though, as we don't expect to keep the S9+ too much longer.
Click to expand...
Click to collapse
Colombia81er said:
Yes mine was unlocked different method so it won't update normally.
That's why I asked if I could cross flash to TMO
Click to expand...
Click to collapse
berzerkus said:
If you figure it out, let us know. I'd be interested in giving it a go.
Click to expand...
Click to collapse
if your phone is unlocked via whatever method, it wont interfere with system updates. OTAs will happen at regular intervals based on the firmware flashed on the phone and the recovery status. Stock recovery means that youll get OTAs, if youre not, its likely a glitch and has nothing to do with the unlock status.
If youre looking to get your phone working on tmob and its a spr phone, all you really need to do is unlock it, put the new sim in it and configure the APN. If you want full features like voLTE and wifi calling, then youll need to flash a tmob firmware version on your phone which requires the patched version of Odin. I have a Cricket branded (originally, at least) S9 and i flashed the U1 firmware on it via patched Odin and the phone now thinks its a factory unlocked S9, as i also unlocked it via "alternative methods". Perfectly seamless transition and i get OTAs all the time
berzerkus said:
If you figure it out, let us know. I'd be interested in giving it a go.
Click to expand...
Click to collapse
Sorry to revive the post, so i finally did the update it worked flawless i did the update to the latest firmware G965USQS7DTB1_G965UOYN7DTB1_TMB now i got Wifi Calling and VoLTE.
I used Odin3-v3.13.1-Patched
Unrar the firmware and then just load the files in Odin
Heres a great tut https://www.youtube.com/watch?v=bnPkwICq_Bw&t=

SM-G965U1 - leaving AT&T - How to remove AT&T Bloatware / Image? Reset?

I bought an SM-G965U1 when they were first released. I was on the AT&T network, and their bloated image was installed. I'm switching to Xfinity - I have the SIM, and I am making the switch shortly. (Hoping for a reply / replies first.).
I want to get rid of the AT&T bloatware and restore the Samsung image. Is this as simple as performing a reset?
Is there an easier or better way?
Is it possible to install a different image altogether, or am I screwed by knox?
I'll remove my SD card and backup my files in advance, of course.
Thanks in advance!
Interesting, upon SIM card change, the AT&T software was removed. So, questions one and two have been self-answered.
Concerning ROMs, I have a Snapdragon processor, I presume, living in the USA. I'm a neophyte concerning mobile phone ROMs, but I do have some Linux experience (RHEL and various desktop distros.)
I have an old Note 3 to play with, are there ROMs for that so I can "practice"? I'd hate to brick my primary phone.
Cheers!
With the S9+ in the US, they're all the exact same hardware as far as I know. With patched Odin you can basically flash any stock firmware from any US carrier you want, so long as it's the same bootloader version (of the last 5 characters of your current version, it should be a number, and then other characters). If you're on the most recent update, it would likely be bootloader v7. My phone was purchased as an unlocked ATT device, but I flashed the US Unlocked version (XAA) which is the version that unbranded Samsung devices have. It's fully functional and there's zero carrier bloat. OTAs work and everything else as if it was that model originally.
But I guess the big question is why flash to something else if the bloat was auto removed? What's your current version?
Edit after reading again: the U1 software is the Samsung Unbranded firmware. Interesting that the seller put it on there already. So TLDR; you shouldn't need to do anything. Generally branded models wouldn't just remove their bloat when you change carriers (the S8 being an exception I believe), but it appears the unbranded version does to some extent.
Jessooca said:
Use the latest Odin: https://dl2018.sammobile.com/Odin3-v3.13.3.zip
--in CSC slot use CSC not home, and you will lose everything on your phone. If you don't want to do that, use Home in CSC.
Flash the latest U1 (unlocked variant Snapdragon version) firmware in Odin. Download it via Frija
*RUN AS ADMIN, in model it's SM-G965U1 CSC use XAA and be sure "auto" is Checked.
Frija: https://forum.xda-developers.com/attachment.php?attachmentid=4886005&d=1574653611
That's it. Use any carrier you want without issues.
Click to expand...
Click to collapse
Thank you, Jessooca. I may give this a shot next weekend. At the moment everything appears to be working properly, although it's slow.
ReapersDeath said:
With the S9+ in the US, they're all the exact same hardware as far as I know. With patched Odin you can basically flash any stock firmware from any US carrier you want, so long as it's the same bootloader version (of the last 5 characters of your current version, it should be a number, and then other characters). If you're on the most recent update, it would likely be bootloader v7. My phone was purchased as an unlocked ATT device, but I flashed the US Unlocked version (XAA) which is the version that unbranded Samsung devices have. It's fully functional and there's zero carrier bloat. OTAs work and everything else as if it was that model originally.
But I guess the big question is why flash to something else if the bloat was auto removed? What's your current version?
Edit after reading again: the U1 software is the Samsung Unbranded firmware. Interesting that the seller put it on there already. So TLDR; you shouldn't need to do anything. Generally branded models wouldn't just remove their bloat when you change carriers (the S8 being an exception I believe), but it appears the unbranded version does to some extent.
Click to expand...
Click to collapse
Yeah, I was surprised when I saw it happening. Happy too! Not only did it remove the AT&T crap, but it also restored some of the hidden Samsung apps, such as the Galaxy sensors and action dash that were hidden by AT&T.
I'm not sure which version you're asking about.
Kernel version is 4.9.112-17018887 (November update)
Baseband version is G965U1UEU7CSK1
Knox is at 3.2.1 API level 27, and TIMA is 4.0.0
Build number is PPR1.180610.011.G965U1EU7CSK1
Then there is a "Service provider SW version"which is about 50 characters in length and ends in 443098 CCT/CCT/XAA
Lastly, there's a Security software version which is 9 lines in length but ends with SMR Nov-2019 Release 1.
I appreciate your reply. As I said, I am a neophyte concerning smart phones, but I am interested in learning more since I retired a few weeks ago and have more free time now.
HyperPete said:
Yeah, I was surprised when I saw it happening. Happy too! Not only did it remove the AT&T crap, but it also restored some of the hidden Samsung apps, such as the Galaxy sensors and action dash that were hidden by AT&T.
I'm not sure which version you're asking about.
Kernel version is 4.9.112-17018887 (November update)
Baseband version is G965U1UEU7CSK1
Knox is at 3.2.1 API level 27, and TIMA is 4.0.0
Build number is PPR1.180610.011.G965U1EU7CSK1
Then there is a "Service provider SW version"which is about 50 characters in length and ends in 443098 CCT/CCT/XAA
Lastly, there's a Security software version which is 9 lines in length but ends with SMR Nov-2019 Release 1.
I appreciate your reply. As I said, I am a neophyte concerning smart phones, but I am interested in learning more since I retired a few weeks ago and have more free time now.
Click to expand...
Click to collapse
Baseband told me enough. You're already on the USA Unlocked version that phones bought straight from Samsung has. It has no carrier specific bloat.
My main question is still what your intentions are? You're already on the most neutral party software for the US and shouldn't have any issues. So I'm not sure what you would want to flash now.
SMG965U1 is what you're on. The carrier versions are just SMG965U (no 1 after the model)
ReapersDeath said:
Baseband told me enough. You're already on the USA Unlocked version that phones bought straight from Samsung has. It has no carrier specific bloat.
My main question is still what your intentions are? You're already on the most neutral party software for the US and shouldn't have any issues. So I'm not sure what you would want to flash now.
SMG965U1 is what you're on. The carrier versions are just SMG965U (no 1 after the model)
Click to expand...
Click to collapse
I considered playing with ROMs. However, I may just buy a used pixel for that. What I would really like is to be able to root it so I can run Titanium Backup and move apps to the SD card. I have not even tried since changing carriers. Perhaps I don't need root on the unlocked version.
HyperPete said:
I considered playing with ROMs. However, I may just buy a used pixel for that. What I would really like is to be able to root it so I can run Titanium Backup and move apps to the SD card. I have not even tried since changing carriers. Perhaps I don't need root on the unlocked version.
Click to expand...
Click to collapse
I've debated manyyyy times to root just for titanium backup, but losing some Samsung features for it isn't worth it.
Before reflashing, I used the built in Samsung backup (in Settings), and it did surprisingly well. It's like titanium backup in the sense it backs up app data just as you had it originally, but not for everything. Apparently it's dependent on the app developer to allow data to be backed up. So for a lot of stuff, it was like I never wiped my phone, but some of it I had to set up again. And it was all through the cloud which is nice.
ReapersDeath said:
I've debated manyyyy times to root just for titanium backup, but losing some Samsung features for it isn't worth it.
Before reflashing, I used the built in Samsung backup (in Settings), and it did surprisingly well. It's like titanium backup in the sense it backs up app data just as you had it originally, but not for everything. Apparently it's dependent on the app developer to allow data to be backed up. So for a lot of stuff, it was like I never wiped my phone, but some of it I had to set up again. And it was all through the cloud which is nice.
Click to expand...
Click to collapse
I will give that a shot. Thanks for the suggestion!

how to find and flashing a Stock Rom on my Noka 7.2 with unlocked bootloader?

hello does anybody know a working method to how to find and download and flash a Stock Rom on my Nokia 7.2 all Tutorials i try so far but did not work well i stuck as well in security patch problem it will not install thats why i want try to find a Stock Rom to flash again with working update
It's pretty easy. Use the NFT tool to flash any full update package and/or flash a full firmware package (HMDSW type).
singhnsk said:
It's pretty easy. Use the NFT tool to flash any full update package and/or flash a full firmware package (HMDSW type).
Click to expand...
Click to collapse
Sorry for the necro, and not asking if phone can be rooted as wow, am not surprised how many asked already lol.
I purchased four unlocked Nokia 7.2 which forced updated to 10 upon bootup. I'm trying to deal with two issues, one of which I believe is either the Google phone dialer stopping all other phone dialer recording programs from working with a message "call to short to record". Phone has an oem unlock feature in developer section and I see the bootloader is locked, and all research says OS 10 stops this from getting unlocked. After seeing absolutely zero posts on YouTube about downgrading a Nokia 7.2 to OS 9, and so many scam sites, I figure best option is to ask here.
Can a Nokia 7.2 be flashed down to OS 9 where bootloader can then be unlocked, or are all the posts I'm seeing, just wishful thinking fakes? Thanks.
Lord-Xanthor said:
Sorry for the necro, and not asking if phone can be rooted as wow, am not surprised how many asked already lol.
I purchased four unlocked Nokia 7.2 which forced updated to 10 upon bootup. I'm trying to deal with two issues, one of which I believe is either the Google phone dialer stopping all other phone dialer recording programs from working with a message "call to short to record". Phone has an oem unlock feature in developer section and I see the bootloader is locked, and all research says OS 10 stops this from getting unlocked. After seeing absolutely zero posts on YouTube about downgrading a Nokia 7.2 to OS 9, and so many scam sites, I figure best option is to ask here.
Can a Nokia 7.2 be flashed down to OS 9 where bootloader can then be unlocked, or are all the posts I'm seeing, just wishful thinking fakes? Thanks.
Click to expand...
Click to collapse
Hi, essentially the only way to downgrade a locked device is via a Nokia Care point or otherwise tools which can replicate what the Nokia Care tools do. All of these will have a price and unfortunately, no free way exists. You can opt for some remote services.
The tutorials on random websites will help in no way because a locked bootloader will not let you flash any device partitions, thereby disallowing downgrades as well. You cannot load an older OTA package from recovery mode because its date will mismatch.
singhnsk said:
Hi, essentially the only way to downgrade a locked device is via a Nokia Care point or otherwise tools which can replicate what the Nokia Care tools do. All of these will have a price and unfortunately, no free way exists. You can opt for some remote services.
The tutorials on random websites will help in no way because a locked bootloader will not let you flash any device partitions, thereby disallowing downgrades as well. You cannot load an older OTA package from recovery mode because its date will mismatch.ii
Click to expand...
Click to collapse
I don't mind paying.
singhnsk said:
Hi, essentially the only way to downgrade a locked device is via a Nokia Care point or otherwise tools which can replicate what the Nokia Care tools do. All of these will have a price and unfortunately, no free way exists. You can opt for some remote services.
The tutorials on random websites will help in no way because a locked bootloader will not let you flash any device partitions, thereby disallowing downgrades as well. You cannot load an older OTA package from recovery mode because its date will mismatch.
Click to expand...
Click to collapse
I have no trouble paying to get this done. It's finding the place to do it that's in the way. I called metro and tmobile and both said they don't offer this service. Least the ones in California I called. One site offered at $4.50 rollback and $8 to root and I am more wary of that then the free ones lol. Any suggestions to real places? Thanks for getting back.
Lord-Xanthor said:
I don't mind paying.
I have no trouble paying to get this done. It's finding the place to do it that's in the way. I called metro and tmobile and both said they don't offer this service. Least the ones in California I called. One site offered at $4.50 rollback and $8 to root and I am more wary of that then the free ones lol. Any suggestions to real places? Thanks for getting back.
Click to expand...
Click to collapse
I will edit this after, if this works so others can try as well. It's not free and is costing me $150 to do. Will update in a few weeks.

Question Moto G Pure - XT2163-4 vs XT2163-2 - LTE bands

New here. Didn't see a forum for the Moto G Pure XT2163. Mods - I am sorry. Please move wherever's best.
Discovered that the version Verizon is selling (notably the slickdeals thread on the one from Visible) is different. It's -2 vs. -4.
Looks like VZW disabled most of the bands that T-Mobile/Sprint use - 25, 41, 71, for example.
Looking to see if it's possible to enable those bands. One report on SD thread says they bricked their device trying RETUS version but IDK if the bootloader needs to be unlocked first, or if it would even help. Probably more work to unlock these bands if it's even possible.
Downloads look available here https://mirrors.lolinet.com/firmware/moto/ellis/official/
Haven't messed with flashing a phone in years. May be able to try later but hoping anyone else here can look into this.
I'm going to guess as is the case with most other Android devices branded by Verizon that the bootloader will be restricted from being unlocked. There is really no way around this as it's an OEM based policy. If you want to play with custom ROMs or root based modding, I would highly recommend ditching the Verizon or any other carrier branded variant with the exception of T-Mobile/Metro and Google Fi (there are others) that actually allow OEM unlock. Not only that, but if you're looking for certain connectivity bands, you don't want to settle for a carrier device variant designed to use a particular set of bands which don't include the ones you need. No sense getting a Verizon variant to run on T-Mobile/Sprint bands when you can, you know, get the T-Mobile variant in the first place. Get the global unlocked variant model if you can and start from there. Far easier than the headaches you'll get trying to transform VZW to TMUS.
Cross-flashing is not going to unlock bands, you need to change modem configuration. Throw your SoC(Mediatek) followed by "unlock bands" into Google and see if you have any luck.
I also didn't see a forum for the Moto G Pure and was wondering if anyone knows of a custom bootloader like TWRP or CWM for it? I think I have enough understanding of how to sideload the app, I just need something to send the phone. I tried using a random TWRP mod on it but it fails, invalid signature. I haven't tried doing the phone rooting thing in years now, but I have this Moto G Pure phone without any service on it that I'm willing to experiment on. It can be used as a test bed or data extraction device to put code from it on the internet if someone needs it to help custom rom makers for example by testing stuff on it. Perhaps that's why no one has a custom recovery for it yet.
I don't know exactly how to extract the phones current ROM data so all I've done so far is unlock the bootloader. The phone's carrier based on the unactivated sim card shows it's a T-Mobile branded device, but the T-Mobile and other carrier software is inactive other than the few Moto apps. An article on XDA say's the phone's suck, but that's just not true at least not to me. It's a fine phone like it is, but if I can format it's SSD and only install what I want it to have on it that would be great. It's just a spare sim locked phone that I can't use my active sim card in. So with that it's now a project phone. I would like to mainly just unbloat it and free up all that used space occupied by the recovery partition. I don't necessarily need a whole new ROM, just want to root it. That's the only way to erase those factory files that I know of.
For me unlocking the bootloader wasn't to hard to do. You have to make sure the drivers from Motorola are installed and have a current version of ADB available on a computer. I still had a version of ADB tools that was almost a decade old now so I had to update that for the fastboot oem_unlock_unlockcode (automated code from Motorola support) command to work. To find out if it can be unlocked or not go here:
https://motorola-global-portal.custhelp.com/app/standalone%2Fbootloader%2Funlock-your-device-b
At the Moto site they will guide you on how to generate the code they want you to send them. You have to sign in to their site to use that function though. After I finally figured out what to type in the CMD window it generated that code and I edited it down to one long line of numbers and give it to the page. In seconds I had an email with the unlock code inside.
Unlocking it seems to help with uninstalling some of the built in stuff, before I could only disable most of the apps that come with it. The apps are still probably on there I just have to factory reset it and they'll come back. Now however the removed apps don't show as using any internal storage, all the apps info numbers go to 0 bytes, but still even doing that it's still over 10GB of unmovable data. When it should really be more like 2-3 GB for the entire system. I hate how Google just inserts itself in your life even when you don't want it at all.
I anyone passing by reading this post needs more details please let me know and I'll try to get the information or even data files from the phone. Would a copy of it's stock firmware be of any help? If so let me know how I would go about saving a copy of it. I'll keep looking for answers but it seems this phone is not high on the priority list or is new or something. So there is only scam guides trying to tell you "How to unlock your phone" or "Install TWRP on Motorola devices" and other clearly click bait sites. I can't even find the stock rom for it on Motorola's site, just outdated versions from 2016, with different build numbers, that can't be right.
All I know is unlocking the bootloader was the first step on all the guides and I've done that. Got a warranty voided notice and everything. There currently isn't a custom recovery mod for this model as far I can tell. If I can ever find that then I can try Linage or just debloat Android 11 which is probably the safer and easier option provided I can find that Custom Covery'.
When it boots up now, it has to tell me it's unlocked and all the dangers it poses. Dangerous if you cared about what was on it I suppose. There is nothing on it I can't just copy back over to it, other than the stock operating system.
Oh yeah, it's model number and other side of the box information is:
Model Name: Moto G PURE
SKU: MO-XT21634-AJB (MOXT21634AJB)
Software Version RRH31.Q3-46-20
Production date was 12/15/2021
I'm not sure what other information to include.
BrittonCBurton said:
I also didn't see a forum for the Moto G Pure and was wondering if anyone knows of a custom bootloader like TWRP or CWM for it? I think I have enough understanding of how to sideload the app, I just need something to send the phone. I tried using a random TWRP mod on it but it fails, invalid signature. I haven't tried doing the phone rooting thing in years now, but I have this Moto G Pure phone without any service on it that I'm willing to experiment on. It can be used as a test bed or data extraction device to put code from it on the internet if someone needs it to help custom rom makers for example by testing stuff on it. Perhaps that's why no one has a custom recovery for it yet.
I don't know exactly how to extract the phones current ROM data so all I've done so far is unlock the bootloader. The phone's carrier based on the unactivated sim card shows it's a T-Mobile branded device, but the T-Mobile and other carrier software is inactive other than the few Moto apps. An article on XDA say's the phone's suck, but that's just not true at least not to me. It's a fine phone like it is, but if I can format it's SSD and only install what I want it to have on it that would be great. It's just a spare sim locked phone that I can't use my active sim card in. So with that it's now a project phone. I would like to mainly just unbloat it and free up all that used space occupied by the recovery partition. I don't necessarily need a whole new ROM, just want to root it. That's the only way to erase those factory files that I know of.
For me unlocking the bootloader wasn't to hard to do. You have to make sure the drivers from Motorola are installed and have a current version of ADB available on a computer. I still had a version of ADB tools that was almost a decade old now so I had to update that for the fastboot oem_unlock_unlockcode (automated code from Motorola support) command to work. To find out if it can be unlocked or not go here:
https://motorola-global-portal.custhelp.com/app/standalone%2Fbootloader%2Funlock-your-device-b
At the Moto site they will guide you on how to generate the code they want you to send them. You have to sign in to their site to use that function though. After I finally figured out what to type in the CMD window it generated that code and I edited it down to one long line of numbers and give it to the page. In seconds I had an email with the unlock code inside.
Unlocking it seems to help with uninstalling some of the built in stuff, before I could only disable most of the apps that come with it. The apps are still probably on there I just have to factory reset it and they'll come back. Now however the removed apps don't show as using any internal storage, all the apps info numbers go to 0 bytes, but still even doing that it's still over 10GB of unmovable data. When it should really be more like 2-3 GB for the entire system. I hate how Google just inserts itself in your life even when you don't want it at all.
I anyone passing by reading this post needs more details please let me know and I'll try to get the information or even data files from the phone. Would a copy of it's stock firmware be of any help? If so let me know how I would go about saving a copy of it. I'll keep looking for answers but it seems this phone is not high on the priority list or is new or something. So there is only scam guides trying to tell you "How to unlock your phone" or "Install TWRP on Motorola devices" and other clearly click bait sites. I can't even find the stock rom for it on Motorola's site, just outdated versions from 2016, with different build numbers, that can't be right.
All I know is unlocking the bootloader was the first step on all the guides and I've done that. Got a warranty voided notice and everything. There currently isn't a custom recovery mod for this model as far I can tell. If I can ever find that then I can try Linage or just debloat Android 11 which is probably the safer and easier option provided I can find that Custom Covery'.
When it boots up now, it has to tell me it's unlocked and all the dangers it poses. Dangerous if you cared about what was on it I suppose. There is nothing on it I can't just copy back over to it, other than the stock operating system.
Oh yeah, it's model number and other side of the box information is:
Model Name: Moto G PURE
SKU: MO-XT21634-AJB (MOXT21634AJB)
Software Version RRH31.Q3-46-20
Production date was 12/15/2021
I'm not sure what other information to include.
Click to expand...
Click to collapse
hey i just came up on one of these today, nice phone considering... Any luck with trying to find a custom recovery? I have been looking as well but development seems pretty sparse right now. I am in the same boat as you, unlocked bootloader, locked everything else lol. I cant even find a way to root it without TWRP! I am curious if one of the other moto G series phones would have the same TWRP? Also check this out. It sounds legit but IDK...https://www.getdroidtips.com/root-motorola-g-pure-xt2163/
Agent_Orange1488 said:
hey i just came up on one of these today, nice phone considering... Any luck with trying to find a custom recovery? I have been looking as well but development seems pretty sparse right now. I am in the same boat as you, unlocked bootloader, locked everything else lol. I cant even find a way to root it without TWRP! I am curious if one of the other moto G series phones would have the same TWRP? Also check this out. It sounds legit but IDK...https://www.getdroidtips.com/root-motorola-g-pure-xt2163/
Click to expand...
Click to collapse
Well I was able to use Magisk to "root" it with the patched boot file trick, but still that's not the same thing as I did before with a Samsung phone and the CWM recovery deal. That gave the user all the control they wanted. Even though the phone claims I have root access, I'm not sure what to do with Magisk's root trick. I still don't see a way to backup or install a different operating system or just a blank Android 11 OS. My knowledge there is limited and there isn't a custom recovery for this model as far as I can tell.
So I still can't wipe the drive or remove the OEM partition that contains the installers for the bundled stuff. I'd still need some form of interface that has more features than the stock Fastboot and Bootloader modes offer I guess, or I just don't know how to use the software tools correctly. It's still locked even with root as far as I can tell but if there is something more I'm missing or an additional app to install for example, like SU. Is that still a thing? If I'm on the right track let me know.
BrittonCBurton said:
Well I was able to use Magisk to "root" it with the patched boot file trick, but still that's not the same thing as I did before with a Samsung phone and the CWM recovery deal. That gave the user all the control they wanted. Even though the phone claims I have root access, I'm not sure what to do with Magisk's root trick. I still don't see a way to backup or install a different operating system or just a blank Android 11 OS. My knowledge there is limited and there isn't a custom recovery for this model as far as I can tell.
So I still can't wipe the drive or remove the OEM partition that contains the installers for the bundled stuff. I'd still need some form of interface that has more features than the stock Fastboot and Bootloader modes offer I guess, or I just don't know how to use the software tools correctly. It's still locked even with root as far as I can tell but if there is something more I'm missing or an additional app to install for example, like SU. Is that still a thing? If I'm on the right track let me know.
Click to expand...
Click to collapse
Thanks for the reply!!! I am speaking from a place of semi-ignorance here but I would thing that you could install SuperSU from inside the system, right? As long as the root binary is there...idk though and from what I hear, chainfire is not responsible for SuperSU anymore so it has become somewhat sketchy. I saw a post (about this phone, I think) that mentioned having to install terminal emulator and running root command from there to achieve legit root after flashing the patched boot.img. I will see if I can find the post again and update you. Is there anyway you could post the boot.img? Or give me a link for it?
Agent_Orange1488 said:
Thanks for the reply!!! I am speaking from a place of semi-ignorance here but I would thing that you could install SuperSU from inside the system, right? As long as the root binary is there...idk though and from what I hear, chainfire is not responsible for SuperSU anymore so it has become somewhat sketchy. I saw a post (about this phone, I think) that mentioned having to install terminal emulator and running root command from there to achieve legit root after flashing the patched boot.img. I will see if I can find the post again and update you. Is there anyway you could post the boot.img? Or give me a link for it?
Click to expand...
Click to collapse
Well I can try and learn how to extract the phones information to my computer. I don't know how to do that exactly. The way I was able to get a hold of the phones stock firmware data was by using Lenovo's Smart Rescue and Recovery software.
You have to enable usb debugging mode, attach the phone to the computer with the software running and make sure that you didn't disable/delete Device Help. That app is what makes the Lenovo software work, otherwise the Recovery software fails to see the phone. If it sees the phone correctly then you can see the preselected target firmware it wants you to download under the Rescue tab along the top.
So I did that and grabbed the files it created without actually applying them to the device. The whole thing is a little over 2GB and difficult to host but I put the stock boot.img file here for anyone who needs it. If anyone wants all the files I can try to upload the whole thing one file at at time. That's the way it was sent to me, an uncompressed folder. If I zip it all up and try to upload it most sites will say file size exceeded. Anyway here's the link...
boot
MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.
www.mediafire.com
Thanks I was able to patch it with Magisk and achieve root. It looks like Magisk is an SU manager anyway. I have never used it before so this is a first for me. The root and bootloader unlock seem a little pointless without any recovery or ROM though....I guess it's time to learn how to compile one lol
I just picked up the Moto G Pure (XT2163-4) Android 11 aka Red Velvet Cake *sounds yummy lol*....I've been searching around and not seen any info about any rooting method for this device....besides the "Root All Motorola Phones" crap...and I don't feel like risking making a paper weight with it. Even on here it doesn't show up in the...add device list....was going to add to my profile...but can't.
Agent_Orange1488 said:
Thanks I was able to patch it with Magisk and achieve root. It looks like Magisk is an SU manager anyway. I have never used it before so this is a first for me. The root and bootloader unlock seem a little pointless without any recovery or ROM though....I guess it's time to learn how to compile one lol
Click to expand...
Click to collapse
Yeah now we're on the same page then. I thought the same thing, not much use to have an unlocked boot loader and root access without software to make use of it. I gave the phone to my nieces to play with for now, but it's with in arms reach if I need it for instructions yet to be defined. I should receive updates to this post if anyone else responds.
Gamekeeper408 said:
I just picked up the Moto G Pure (XT2163-4) Android 11 aka Red Velvet Cake *sounds yummy lol*....I've been searching around and not seen any info about any rooting method for this device....besides the "Root All Motorola Phones" crap...and I don't feel like risking making a paper weight with it. Even on here it doesn't show up in the...add device list....was going to add to my profile...but can't.
Click to expand...
Click to collapse
Yeah appears it was produced in late 2021 or sold at that time so it's new and no one has made any custom firmware's or recoveries for it as far as I know. I don't know how to do that, requires computer programming skills. I don't have any of those.
Gamekeeper408 said:
I just picked up the Moto G Pure (XT2163-4) Android 11 aka Red Velvet Cake *sounds yummy lol*....I've been searching around and not seen any info about any rooting method for this device....besides the "Root All Motorola Phones" crap...and I don't feel like risking making a paper weight with it. Even on here it doesn't show up in the...add device list....was going to add to my profile...but can't.
Click to expand...
Click to collapse
I feel your pain! Had mine a few days and of course came to XDA immediately to find the DL on this joint but no luck... Ya I definitely don't recommend one click root method for this. If you want, I can post/link the patched boot.img i made with magisk. Mine boots with it and have confirmed root.
BrittonCBurton said:
Yeah now we're on the same page then. I thought the same thing, not much use to have an unlocked boot loader and root access without software to make use of it. I gave the phone to my nieces to play with for now, but it's with in arms reach if I need it for instructions yet to be defined. I should receive updates to this post if anyone else responds.
Click to expand...
Click to collapse
Excellent, it's nice to be caught up with everyone else haha!! I am going to do some digging and posting and whatnot to try to find some info on porting a recovery for this model. I feel like it can't be too different from at least one or two of the other G series phones. I will see updates as well so please post if you come up with anything!!
BTW does anyone know the process of creating a device page for this joint?! I think this phone is definitely worth some development...
Agent_Orange1488 said:
Excellent, it's nice to be caught up with everyone else haha!! I am going to do some digging and posting and whatnot to try to find some info on porting a recovery for this model. I feel like it can't be too different from at least one or two of the other G series phones. I will see updates as well so please post if you come up with anything!!
BTW does anyone know the process of creating a device page for this joint?! I think this phone is definitely worth some development...
Click to expand...
Click to collapse
Good luck finding anything that will load onto the phone. Seems like it would be possible to install LineageOS on it if nothing else. You'd think by now installing a phone's operating system would be similar to how operating systems are installed on other computers. All I get is invalid signature, way to much security (for them) on phone OS'es. With phones and PDA's apparently you can't just find the OS you want to use and install it. Where's the generic and bloat free Andriod 11 stock OS/firmware at? No such thing? It's either "Gaggles" way or nothing apparently. (It's ok if you don't know either, maybe someone else has more information about that.)
BrittonCBurton said:
Good luck finding anything that will load onto the phone. Seems like it would be possible to install LineageOS on it if nothing else. You'd think by now installing a phone's operating system would be similar to how operating systems are installed on other computers. All I get is invalid signature, way to much security (for them) on phone OS'es. With phones and PDA's apparently you can't just find the OS you want to use and install it. Where's the generic and bloat free Andriod 11 stock OS/firmware at? No such thing? It's either "Gaggles" way or nothing apparently. (It's ok if you don't know either, maybe someone else has more information about that.)
Click to expand...
Click to collapse
Ya I'm definitely not going to try anything on the actual device, (ESPECIALLY if I am trying to put it together myself) but I am pretty sure you can test that stuff on a virtual system. Some kind of android emulator or whatever. As for a stock/debloated/de-odexed ROM, I haven't seen one but that couldn't be all that difficult to put together, right? I mean as long as the patched boot.img is included anyway. I feel like a recovery would be a higher priority though...? BTW, I have never used Lineage before, how is it?
Agent_Orange1488 said:
I feel your pain! Had mine a few days and of course came to XDA immediately to find the DL on this joint but no luck... Ya I definitely don't recommend one click root method for this. If you want, I can post/link the patched boot.img i made with magisk. Mine boots with it and have confirmed root.
Click to expand...
Click to collapse
That would be great if you could share that patched boot.img......it is for the XT2163-4 MOTO G PURE correct?
Gamekeeper408 said:
That would be great if you could share that patched boot.img......it is for the XT2163-4 MOTO G PURE correct?
Click to expand...
Click to collapse
Agent_Orange1488 said:
I feel your pain! Had mine a few days and of course came to XDA immediately to find the DL on this joint but no luck... Ya I definitely don't recommend one click root method for this. If you want, I can post/link the patched boot.img i made with magisk. Mine boots with it and have confirmed root.
Click to expand...
Click to collapse
I would also like the patched boot.img if it is for the XT2163-4. Thanks
Hey boys I actually got rid of the moto g pure...for now at least lol! GREAT phone and I would be willing to get it back once there is some dev work done on it...will definitely be watching the threads on it. Good luck boys!!!
Hi
I read the above posts, and it seems like even if I am able to root it using Magisk, I won't be able to flash it with custom rom?
Thank you Agent_Orange1488 for the posts.

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