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Hello I am writing because my device had this problem commonly called as "bootloop" or smartphone you reboot continuously.
The smartphone is rooted and has the CM13 ROM and as such TWRP Recovery, and of course it is no longer under warranty.
The problem is: I used commonly while the smartphone at one point started to reboot, I stress that has not undergone no stress from water, fall, etc.
The restart is partial and a few seconds, as soon as the Welcome written SGS3 the phone will reboot again. The reboot continues endlessly until there is charge in the battery. Even after a long period of separation from the battery as soon as I plug it starts again bootloop without even touching the power button. If I try to enter the "mode" or download the "recovery mode" through the VOL + / -, POW, HOM screen appears but only for a few seconds and then again in bootloop.
Is there a solution to this problem without that I should go to a service center samsung?
I close the thread saying I'm in love with my first paid € 600 smartphone at the time and who are a little disappointed by the Samsung because it makes me suspect who has installed software for euthanasia after a preset counter. All of course for business.
Please help.
mdj2000 said:
Hello I am writing because my device had this problem commonly called as "bootloop" or smartphone you reboot continuously.
The smartphone is rooted and has the CM13 ROM and as such TWRP Recovery, and of course it is no longer under warranty.
The problem is: I used commonly while the smartphone at one point started to reboot, I stress that has not undergone no stress from water, fall, etc.
The restart is partial and a few seconds, as soon as the Welcome written SGS3 the phone will reboot again. The reboot continues endlessly until there is charge in the battery. Even after a long period of separation from the battery as soon as I plug it starts again bootloop without even touching the power button. If I try to enter the "mode" or download the "recovery mode" through the VOL + / -, POW, HOM screen appears but only for a few seconds and then again in bootloop.
Is there a solution to this problem without that I should go to a service center samsung?
I close the thread saying I'm in love with my first paid € 600 smartphone at the time and who are a little disappointed by the Samsung because it makes me suspect who has installed software for euthanasia after a preset counter. All of course for business.
Please help.
Click to expand...
Click to collapse
You mean that it works well only when you use it in the charger and once you unplug it, you get a bootloap?!
If that is the case, then the battery is dying, i had the same problem before and had to replace the battery.
the problem persists
MigoMujahid said:
You mean that it works well only when you use it in the charger and once you unplug it, you get a bootloap?!
If that is the case, then the battery is dying, i had the same problem before and had to replace the battery.
Click to expand...
Click to collapse
The problem only occurs with the battery or with battery and charger included. I also tried different batteries (compatible and original), but the problem persists.
Without battery and charger included the phone is switched off.
With battery and charger included the phone tries to start charging but after a few seconds goes bootloop.
It seems that just as a power source should reboot at all costs.
mdj2000 said:
The problem only occurs with the battery or with battery and charger included. I also tried different batteries (compatible and original), but the problem persists.
Without battery and charger included the phone is switched off.
With battery and charger included the phone tries to start charging but after a few seconds goes bootloop.
It seems that just as a power source should reboot at all costs.
Click to expand...
Click to collapse
That mostly a hardware issue, i suggest you give it to samsung maintenance center near you, and let them sea what is the problem, maybe the power IC needs to be replaced or something like that.
Good luck..
No service center
MigoMujahid said:
That mostly a hardware issue, i suggest you give it to samsung maintenance center near you, and let them sea what is the problem, maybe the power IC needs to be replaced or something like that.
Good luck..
Click to expand...
Click to collapse
Thank you very much for your suggestion but at the moment I do not think to bring your smartphone into a service center as being out of warranty expense is not worth the enterprise
mdj2000 said:
Thank you very much for your suggestion but at the moment I do not think to bring your smartphone into a service center as being out of warranty expense is not worth the enterprise
Click to expand...
Click to collapse
Well, i can't help you further, I'm sorry..
Good luck
Does anyone else have any ideas, suggestions, or software to try to solve my problem without go to a service shop specializing due to the expired warranty (so not worth spending the enterprise).
Thank you very much for your cooperation to all the XDA team
It seems to be the issue with power button, have u tried to open the phone and clean it a little bit? If no go ahead and try, if problem persists go to any phone repair shop, they will tell you whats exactly wrong with phone and repair it.
mdj2000 said:
Does anyone else have any ideas, suggestions, or software to try to solve my problem without go to a service shop specializing due to the expired warranty (so not worth spending the enterprise).
Thank you very much for your cooperation to all the XDA team
Click to expand...
Click to collapse
Does the same happen WITHOUT the battery, WITH the charger plugged in?
Beamed in by telepathy.
No service center
McXred said:
It seems to be the issue with power button, have u tried to open the phone and clean it a little bit? If no go ahead and try, if problem persists go to any phone repair shop, they will tell you whats exactly wrong with phone and repair it.
Click to expand...
Click to collapse
The problem is not the power button. I also removed the phone to verify this swicth with a meter and it's all ok. As already said in previous posts I plan to not go to a specialist shop for not spending more money.
I hope for a solution in software mostly.
Thanks anyway for your cooperation
the problem has not been resolved
shivadow said:
Does the same happen WITHOUT the battery, WITH the charger plugged in?
Beamed in by telepathy.
Click to expand...
Click to collapse
Reference No post. 3.
mdj2000 said:
The problem only occurs with the battery or with battery and charger included. I also tried different batteries (compatible and original), but the problem persists.
Without battery and charger included the phone is switched off.
With battery and charger included the phone tries to start charging but after a few seconds goes bootloop.
It seems that just as a power source should reboot at all costs.
Click to expand...
Click to collapse
With battery charger and your phone displays on your screen for a few seconds, the battery symbol in office and then all scopmpare and reappears.
Thanks anyway for your cooperation
Dear all,
I hope there is someone here, who can help me with my issue. I lost my hope after trying almost everything found in the internet.
So here is the problem: I was using my phone as a navigation in my car. The battery was low, so I used the car charger and kept it plugged, while driving. I observed, that even though I was charging my phone via car charger, the battery continued to get low and finally the phone turned off. After reaching home, I plugged my phone with an original quick charger from Xiaomi. Unfortunately I was not able to charge my phone and it got stuck in a bootloop, with a phone showing Mi Logo, vibrating and switching off repeatedly.
When I connect the phone with the laptop, it is shortly recognized (when it is booting) and then disconnected and again and again. I can go to fastboot mode but I cannot flash my phone using MiFlash, because I get an error: Failed. Low battery.
Does anyone know the solution? I would really appreciate any help.
adka said:
Dear all,
I hope there is someone here, who can help me with my issue. I lost my hope after trying almost everything found in the internet.
So here is the problem: I was using my phone as a navigation in my car. The battery was low, so I used the car charger and kept it plugged, while driving. I observed, that even though I was charging my phone via car charger, the battery continued to get low and finally the phone turned off. After reaching home, I plugged my phone with an original quick charger from Xiaomi. Unfortunately I was not able to charge my phone and it got stuck in a bootloop, with a phone showing Mi Logo, vibrating and switching off repeatedly.
When I connect the phone with the laptop, it is shortly recognized (when it is booting) and then disconnected and again and again. I can go to fastboot mode but I cannot flash my phone using MiFlash, because I get an error: Failed. Low battery.
Does anyone know the solution? I would really appreciate any help.
Click to expand...
Click to collapse
Are you on miui or a custom rom?
I think I know what problem you are facing, your device's battery is actually drained of all the power, like it empty. So drained that it doesn't even have the energy to turn on the phone to get power. I had a lenovo a560 last year, and it had the same problem, so what i had to do was either leave it for charging and pray that it begins charging (and sometimes after 3 or 4 hours the battery started charging as normal when it got 1% battery), or the second method was that i took the removable battery out and charged it externally using wires. The second method worked since the battery got enough power, to keep the phone on during charging.
Now the problem is that redmi note 4 doesn't have a removable battery, so either you can leave the phone for charging, and actually forget about it for a day, or the only other thing is that you have to visit a service center.
Not joking about the charging process but that is the only thing you can do.
---------- Post added at 06:15 PM ---------- Previous post was at 06:12 PM ----------
adka said:
Dear all,
I hope there is someone here, who can help me with my issue. I lost my hope after trying almost everything found in the internet.
So here is the problem: I was using my phone as a navigation in my car. The battery was low, so I used the car charger and kept it plugged, while driving. I observed, that even though I was charging my phone via car charger, the battery continued to get low and finally the phone turned off. After reaching home, I plugged my phone with an original quick charger from Xiaomi. Unfortunately I was not able to charge my phone and it got stuck in a bootloop, with a phone showing Mi Logo, vibrating and switching off repeatedly.
When I connect the phone with the laptop, it is shortly recognized (when it is booting) and then disconnected and again and again. I can go to fastboot mode but I cannot flash my phone using MiFlash, because I get an error: Failed. Low battery.
Does anyone know the solution? I would really appreciate any help.
Click to expand...
Click to collapse
But wait, if the phone is able to stay in fastboot mode, why not charge it there? Like just open fastboot mode, and connect the charger. It will atleast charge some percent.
MyNameIsRage said:
Are you on miui or a custom rom?
I think I know what problem you are facing, your device's battery is actually drained of all the power, like it empty. So drained that it doesn't even have the energy to turn on the phone to get power. I had a lenovo a560 last year, and it had the same problem, so what i had to do was either leave it for charging and pray that it begins charging (and sometimes after 3 or 4 hours the battery started charging as normal when it got 1% battery), or the second method was that i took the removable battery out and charged it externally using wires. The second method worked since the battery got enough power, to keep the phone on during charging.
Now the problem is that redmi note 4 doesn't have a removable battery, so either you can leave the phone for charging, and actually forget about it for a day, or the only other thing is that you have to visit a service center.
Not joking about the charging process but that is the only thing you can do.
---------- Post added at 06:15 PM ---------- Previous post was at 06:12 PM ----------
But wait, if the phone is able to stay in fastboot mode, why not charge it there? Like just open fastboot mode, and connect the charger. It will atleast charge some percent.
Click to expand...
Click to collapse
Hi, i thought about it before, but the phone was staying in fastboot mode for a very short time, to short to charge any resonable amount of power, and kept rebooting quickly. I left the phone for two days without trying to fix it and I tried just now to go into fastboot and try to charge. It stays now for quite a time in fastboot so I will keep my fingers crossed that I will be able to charge. I will update here if it was a success or not. Meanwhile, thank you for all your ideas! Lets see what happens...
adka said:
Hi, i thought about it before, but the phone was staying in fastboot mode for a very short time, to short to charge any resonable amount of power, and kept rebooting quickly. I left the phone for two days without trying to fix it and I tried just now to go into fastboot and try to charge. It stays now for quite a time in fastboot so I will keep my fingers crossed that I will be able to charge. I will update here if it was a success or not. Meanwhile, thank you for all your ideas! Lets see what happens...
Click to expand...
Click to collapse
Best of luck brother.
MyNameIsRage said:
Best of luck brother.
Click to expand...
Click to collapse
Unfortunately, no good results. I kept my phone in fastboot mode multiple times, but I was not able to charge my phone. Turning off fastboot is only causing phone to stuck in bootloop.
I also had an impression, that the phone was not warm at the back, where the battery is. Now I am starting to think that the battery is completely dead and I have to change it. But how is it even possible, that after 8 MONTHS the battery is completely f***ed up?
Can I somehow check the state of the battery? I would like to be sure, that there is no way to bring the battery back to life and I really have to go somewhere to change it. I am really reluctant to have a battery from some unknown company. :crying:
adka said:
Unfortunately, no good results. I kept my phone in fastboot mode multiple times, but I was not able to charge my phone. Turning off fastboot is only causing phone to stuck in bootloop.
I also had an impression, that the phone was not warm at the back, where the battery is. Now I am starting to think that the battery is completely dead and I have to change it. But how is it even possible, that after 8 MONTHS the battery is completely f***ed up?
Can I somehow check the state of the battery? I would like to be sure, that there is no way to bring the battery back to life and I really have to go somewhere to change it. I am really reluctant to have a battery from some unknown company. :crying:
Click to expand...
Click to collapse
Are you rooted?
This is really a kernel fault man, I had the same issues with mediatek Chipsets before, but you are saying in "8 months", so that means you are well covered in warranty. You can send an e-mail to Xiaomi customer care or visit a service centre with the phone bill. I am pretty sure a faulty battery or such happening can be covered using warranty, plus I would suggest NOT to get the battery changed from a 3rd party store.
MyNameIsRage said:
Are you rooted?
This is really a kernel fault man, I had the same issues with mediatek Chipsets before, but you are saying in "8 months", so that means you are well covered in warranty. You can send an e-mail to Xiaomi customer care or visit a service centre with the phone bill. I am pretty sure a faulty battery or such happening can be covered using warranty, plus I would suggest NOT to get the battery changed from a 3rd party store.
Click to expand...
Click to collapse
Sorry, I actually don't know much about the phones, so I don't know what 'rooted' means. I never did anything with my phone, software or whatever more than required.
With the warranty there is a different problem in my case: I bought my phone in China when I was there for my business trip and I live in Europe (yeah I know, my own fault, I should have bought it at home). I have bill and everything but I guess it will not help. Besides, Xiaomi gives 6 months warranty for battery (in case this is really the battery).
adka said:
Sorry, I actually don't know much about the phones, so I don't know what 'rooted' means. I never did anything with my phone, software or whatever more than required.
With the warranty there is a different problem in my case: I bought my phone in China when I was there for my business trip and I live in Europe (yeah I know, my own fault, I should have bought it at home). I have bill and everything but I guess it will not help. Besides, Xiaomi gives 6 months warranty for battery (in case this is really the battery).
Click to expand...
Click to collapse
Knowing that you are not rooted is a positive thing when regarding the warranty, ok so here is the thing which you should do. But first of all please stop the battery charging process, since this can now be harmful and can damage the components. Ok so here's what you should do -
[email protected]
Send an email to that address regarding the battery problem. And provide the details including about the drainage of battery, and the methods which you tried. Plus attach the bill also. It doesn't really matter where you bought it, because the bill serves as to give them information that the device you own is actually bought by you, and it contains details about device like IMEI etc. If they respond and say that you can send your device to them, (in this case they will give you an address) you should do that. If they say they cannot help it, then consider getting a repair from a local shop.
I just checked my phone's inside and found out that you cannot externally charge the battery, so this means you need a repair, unfortunately.
Before ending this reply I just wanna clear the fact that,
The battery isn't damaged, it just isn't able to get power,(here it is because of the device) this means that if somehow some energy can be provided to the battery, the battery need not be replaced.
I wish you luck , may you be able to fix your phone again.
adka said:
Dear all,
I hope there is someone here, who can help me with my issue. I lost my hope after trying almost everything found in the internet.
So here is the problem: I was using my phone as a navigation in my car. The battery was low, so I used the car charger and kept it plugged, while driving. I observed, that even though I was charging my phone via car charger, the battery continued to get low and finally the phone turned off. After reaching home, I plugged my phone with an original quick charger from Xiaomi. Unfortunately I was not able to charge my phone and it got stuck in a bootloop, with a phone showing Mi Logo, vibrating and switching off repeatedly.
When I connect the phone with the laptop, it is shortly recognized (when it is booting) and then disconnected and again and again. I can go to fastboot mode but I cannot flash my phone using MiFlash, because I get an error: Failed. Low battery.
Does anyone know the solution? I would really appreciate any help.
Click to expand...
Click to collapse
Any aftermath? What happened?
MyNameIsRage said:
Any aftermath? What happened?
Click to expand...
Click to collapse
I am still waiting for the response from Global Service. If nothing happens, I will go to local 'mi center', where I know they can repair xiaomi phones, but not on warranty.
Apart from that, phone is still dead, but I have not tried yet anything else. I found this: https://xiaomifirmware.com/guides-and-tips/fix-bootloop-redmi-note-4-mtk/
But I am not sure, if this should work. Anyone have tried?
adka said:
I am still waiting for the response from Global Service. If nothing happens, I will go to local 'mi center', where I know they can repair xiaomi phones, but not on warranty.
Apart from that, phone is still dead, but I have not tried yet anything else. I found this: https://xiaomifirmware.com/guides-and-tips/fix-bootloop-redmi-note-4-mtk/
But I am not sure, if this should work. Anyone have tried?
Click to expand...
Click to collapse
That post shows you how to enter deep flash mode. You can give it a try. If that works, Voila, If it does't better go the service center.
So I got the response from service (it took them ages). Maybe it will help someone:
With respect to your concern, I would request you to please follow some troubleshooting steps in order to resolve your issue:
Try to charge your device with another compatible charger for at least 30 minutes
Long press power button for 10-15 seconds and check whether the device is responding or not
If the issue persists please follow the below mentioned steps:
Note: The below mentioned procedure deletes the data you have on your phone.
Sign Out from your Mi Account :-
Go to the settings
Select Mi Account
Confirm to Sign out
Create a backup : -
Go to the settings
Go to the additional settings
Go to the backup and reset
Go to the local backup
Go to the backup
Select system and apps
Then, select backup so that a backup would be created
After creating the backup, you can find your backup file through the below mentioned steps:
Go to the "explorer"
Select "storage" option
Then, "MIUI"
You will get a "backup" option
Select "all backup"
In this folder, you will be able to see your "backup file"
(Note :- Please save the backup file on your PC/Laptop so that your important data would be prevented)
Factory data reset :-
Go to the settings
Go to the additional settings
Go to the backup and reset
Tap on factory data reset
In order to restore your backup file, please follow the below mentioned steps:
Go to the settings
Go to the additional settings
Go to the backup and reset
Go to the local backup
After that, select your "backup file"
Then, "restore" it
I did not try anything from this yet, I have my phone at home, but maybe it will help some of you.
btw. the previous method from the link (deep flash mode) is not working for me.
PEOPLE I FIXED MY PHONE!!! I used again and again this method, which I have already posted before: https://xiaomifirmware.com/guides-and-tips/fix-bootloop-redmi-note-4-mtk/
I didn't work at the beginning, so I left my phone and actually wanted to wait till I go back home to my country for the weekend and visit Xiaomi service, but FINALLY IT WORKED!!! I cannot explained what was the reason that this time it clicked. My phone was completely drained, left for long time without touching. As a result I have a battery icon now and it is charging, no bootloop anymore. Hope this method would help someone. Be patient and try multiple times!
So it is not software problem causing the bootloop
So it is not a software, but only hardware - the battery - as the only problem in this case. I am facing a very similar case with my Redmi Note 4x Mediatek (4/64 Memory) just starting Friday morning (9Feb). I thought it was charging overnight, but in the morning found the power totally drained, and stucked not be able to recharge for hours. This phone is still under warranty (9month use) but ridiculously the Official Service Agent said they need up to 40days to fix this phone. This is worst experience comparing to other phones I ever had.
So I have redmi note 4 mido. Since last few days my phone isn't charging properly. Sometimes the led just blinks but the phone doesn't charge. And sometimes, the phone charges slowly (a notification shows charging slowly). I tried changing data cables and charger as well. I think there might be a problem with the charging port of the phone. Should I visit a service center?
Any help would be much appreciated.
Thanks
So when did you buy your phone actually? Did you unlock bootloader/flash custom roms,kernels and stuff or not yet?If you did not touch your phone yet and it is within the guarantee then the best you can do is to visit a service center. On the other hand if you messed with your phone we could possibly find if it is hardware or software related. Waiting for your answer
Hello xda, previously I was on xiaomieu fw 10.3.8, ever since after updating to miui 11,my phone is not charging normally as it would, there is no more QC indicator on the notification bar, also no more fast charging shown on the lock screen.
I've send it to some shops, and were told it could be the charging board, but even after exchanging with another spare part, also the same.
Same goes for FCB.
So I went to an authorised xiaomi service center and they just simply told me it was motherboard issue and to fix it, it will cost me almost the same to purchase a new unit of Poco F1.
but here's the funny part, despite no quick charging or FASTBOOT mode not detected by Pc, if i use a PD rated delivery charger, it will show CHARGING TURBO on the lock screen and the qc icon will be back.
can anyone advise me is this a hardware or software problem. i hope is a software as my warranty is just a few weeks away over and Im trying to talk to xiaomi about reconsidering because my phone was faulty while I was in Japan and there isnt a authorised shop to fix it at that time.
thanks!
I've said it so many times and I still keep reading these posts Please order a USB charger doctor or so. These things are a couple of Euro or Dollar and you don't start guessing and spending more time.
Invest, measure and know.
lukesan said:
I've said it so many times and I still keep reading these posts Please order a USB charger doctor or so. These things are a couple of Euro or Dollar and you don't start guessing and spending more time.
Invest, measure and know.
Click to expand...
Click to collapse
fyi, when I tried my stock charger, stock cables with phone of other brands, quick charge is functioning. I've also tried sending it to a shop to check on the usb charging board. everything is fine.
please read my post thoroughly
Omochao19 said:
Hello xda, previously I was on xiaomieu fw 10.3.8, ever since after updating to miui 11,my phone is not charging normally as it would, there is no more QC indicator on the notification bar, also no more fast charging shown on the lock screen.
I've send it to some shops, and were told it could be the charging board, but even after exchanging with another spare part, also the same.
Same goes for FCB.
So I went to an authorised xiaomi service center and they just simply told me it was motherboard issue and to fix it, it will cost me almost the same to purchase a new unit of Poco F1.
but here's the funny part, despite no quick charging or FASTBOOT mode not detected by Pc, if i use a PD rated delivery charger, it will show CHARGING TURBO on the lock screen and the qc icon will be back.
can anyone advise me is this a hardware or software problem. i hope is a software as my warranty is just a few weeks away over and Im trying to talk to xiaomi about reconsidering because my phone was faulty while I was in Japan and there isnt a authorised shop to fix it at that time.
thanks!
Click to expand...
Click to collapse
My friend had same problem.. QC did not work.. just go to service center ask them to make your phone work
. They can't, so they will give you a new device.. i dont think they will ask you to pay because it's internal problem.. my friend got a new device :good:
Sydtek said:
My friend had same problem.. QC did not work.. just go to service center ask them to make your phone work
. They can't, so they will give you a new device.. i dont think they will ask you to pay because it's internal problem.. my friend got a new device :good:
Click to expand...
Click to collapse
was your friend unit still under warranty at that time?
Omochao19 said:
was your friend unit still under warranty at that time?
Click to expand...
Click to collapse
Yes
Omochao19 said:
fyi, when I tried my stock charger, stock cables with phone of other brands, quick charge is functioning. I've also tried sending it to a shop to check on the usb charging board. everything is fine.
please read my post thoroughly
Click to expand...
Click to collapse
Read my post thoroughly, You need to measure your, not other devices, and check what is happening. I have several devices that act differently with the same cables and chargers.
Hellow fellow mate 20 pro users.
I just replacement my battery with a new one original from huawei. And i ran into some problems, when i turn my phone on it shows the boot screen and then shut off after a few seconds. When i put the charger in it keeps rebooting at the boot screen.
I replaced the battery with another new one original from huawei. Same issues, but it boots fine into bootloader. But it wont boot into safe mode, when i put back the old battery, then everything works fine. Can someone help me with this new battery issue?
Unless the new batteries are so low it can't boot, it sounds like there's something different about the new batteries that the phone doesn't like.
Incompatability.
I would be talking seriously with the battery supplier.
Bad experience @ HUAWEI Customer Service Centre, Singapore
I recently changed my Battery at Huawei Service Centre - [email protected], Singapore. I must say I really had a bad experience @ HUAWEI Customer Service Centre
I had a bad day on 5th Sept, 2020 @ HUAWEI Customer Service Centre - [email protected], Singapore
I was a proud owner of Mate 20 Pro from the day one Huawei launched their Mate 20 pro in Singapore.
I had a serious Battery backup issue and I had been ask to visit Huawei Customer Service Centre to check the same, I took a appointment for 5th Sept at 12 PM (HUAWEI Customer Service Centre - [email protected])
I reached there at 11:30 PM, they accepted my phone for repair @ 11:36 AM and I had been told it will take 3 hours and I will be receiving an SMS when it's ready for collection. I checked with the service person will they remove the Tempered Glass, He told me to check the battery they don't need to remove the Tempered glass and it will be intact. (as the Tempered Glass itself cost SGD 45-50)
I didn't receive any SMS till 3PM, So I decided to check with them, they told me it's not ready and I will receive an SMS in next 30 mins, when it's ready for collection. I agreed.
I waited for another hour and went there and told them I had not received any SMS, the service person told me to wait, then he came back with my phone and informed me they have changed the battery. When I checked the phone I found my tempered glass had been removed, I asked him about the same, He told me it got removed by itself. (it was a loca uv glue one), can't help it.
When I checked I found another serious issue, they forgot to close the Back part of the phone property, the bottom part was half out and I can see a decent enough gap. When I asked him about the same, he told me they will do it again for me and it was a mistake. I asked How come this can happen, dont do you guys do some basic checks before handing over to customer after service. He just smiled and told, it sometimes happens.
Then took back my phone and I waited another hour to get the gap fixed. After that I have to visit Case Factory to get a new Tempered glass which cost me SGD $39. Thanks to Huawei for clearing my confusion on Which Phone to buy, I have my answer now, it will never be the Mate 40 Pro or any other Huawei Device.
The story does not end there. I received an SMS at 10:30 PM and asked me to collect my phone. The phone was already collected at 6PM hours before I received the SMS to collect the phone.
When checked the Repair Progress on their Support App, I found my phone was ready for collection at around 12:26PM and they made me to wait the whole day there and I have finally collected the phone at 6PM
What a Wonderful Service by Huawei.
RobboW said:
Unless the new batteries are so low it can't boot, it sounds like there's something different about the new batteries that the phone doesn't like.
Incompatability.
I would be talking seriously with the battery supplier.
Click to expand...
Click to collapse
Yeah, and the thing is this is second one that behaves like this. Only the battery that came with it works fine.
Same problem here with Mate 20 Pro. This was my last huawei phone. Installed replacement battery and also have this bootloop till old battery is installed.
I think they have a tool to pair the batterys with the mainboards. without pairment it is useless but it is not possible to find any program or howto manual on the net. But it cant be that only 3 people changed battery and ran into this issue. maybe it can also be a faulty fake battery which is blocked by huawei. I send battery back to seller and will get a Samsung S21 Ultra on release and dump this huawei crap.
Has anyone ever gotten this resolved?? Any software or hack to get pass this annoying bootloop after battery changed?? Never buying a huawei again
I had LYA-L29 from the USA now in India after 1-year suddenly battery-draining starts from one day so I send the phone to customer care centre first they tell me to replace battery now they tell me to replace motherboard also as a problem from motherboard level. all the other function are perfectly ok so how it could be the problem with mainboard? how to check whether they have change motherboard or not? I have dought they just want money for false repairing plz help me
I replaced 2x the screen assy on my wife's mate 20, the 1st time a year ago and the 2nd time a couple of days ago. The new screen(s) came with the frame and new battery installed, swapped the mainboard and all the other bits and pieces over and I have had zero issues with the phone not "accepting" the battery, making me believe the battery is not paired with the mainboard...I think its more a fake battery issue.
In comment section on youtube is discussion exactly about this problem.
I tried this procedure and it worked perfectly:
1. Place new battery into phone but do not connect it.
2. Connect original battery and turn on the phone.
3. Connect charger.
4. Turn off phone, wait for the charging screen (battery % showing).
5. With charger connected disconnect original battery and quickly connect new battery
6. Let it charge few minutes. If % are rising you made it.
7. If you disconnect new battery you will have to repeat this procedure again.
I hope this will help someone.
Hoddok said:
In comment section on youtube is discussion exactly about this problem.
I tried this procedure and it worked perfectly:
1. Place new battery into phone but do not connect it.
2. Connect original battery and turn on the phone.
3. Connect charger.
4. Turn off phone, wait for the charging screen (battery % showing).
5. With charger connected disconnect original battery and quickly connect new battery
6. Let it charge few minutes. If % are rising you made it.
7. If you disconnect new battery you will have to repeat this procedure again.
I hope this will help someone.
Click to expand...
Click to collapse
Works!!
Thank you
Hoddok said:
In comment section on youtube is discussion exactly about this problem.
I tried this procedure and it worked perfectly:
1. Place new battery into phone but do not connect it.
2. Connect original battery and turn on the phone.
3. Connect charger.
4. Turn off phone, wait for the charging screen (battery % showing).
5. With charger connected disconnect original battery and quickly connect new battery
6. Let it charge few minutes. If % are rising you made it.
7. If you disconnect new battery you will have to repeat this procedure again.
I hope this will help someone.
Click to expand...
Click to collapse
If the phone run outs the battery (%2), will i need to repeat this procces
Abupbey said:
If the phone run outs the battery (%2), will i need to repeat this procces
Click to expand...
Click to collapse
No, you would have to repeat it if you overdrain the battery so it goes dead completely. This happens only if you leave the phone discharged for a few months.
Hoddok said:
No, you would have to repeat it if you overdrain the battery so it goes dead completely. This happens only if you leave the phone discharged for a few months.
Click to expand...
Click to collapse
Thank you for your reply, i want to change my battery now i am knowladgable about that.