[Q] Official Radio HTC HERO ( Netherlands ) - Hero, G2 Touch Q&A, Help & Troubleshooting

Hi Guys & Girls
First of all LOVE this website
i installed many roms for my HTC Hero but it always seems that i really have bad connection/reception ( dont know how you spell that )
when people call it takes up to 45 min before i get an text that i missed a call and many times i dont even get them. Next day i receive them. If i call someone it takes 3 tries before i hear the dial tone.
I have installed the following radio 63.18.55.06JU_6.35.09.26 from this topic http://forum.xda-developers.com/showthread.php?t=559622 but is this the official radio from HTC. If not..... where can i get it ?
Thanks keep the hero alive!

Your Radio firmware is from the stoneage Check this site for more info:
http://www.villainrom.co.uk/forum/s...ero-Radio-Roms-Download-Links&highlight=radio

But are those the official HTC ( dutch ) radio. Why do i ask........ before i installed custom roms/radios i never had problems.

I'm not sure which Radio is included with the latest official HTC ROM, but I'm dutch too and I'm running the latest version from the above site and have no problems whatsoever.
Btw, I'm running the latest CyannogenMod nightly

oke thats too bad i will install the latest and hope that i dont have problems anymore. Im currently running Elelinux-7.0.0.-RC1-Hero-v0.9 ( love this on by the way )
thread can be closed ( i think dont know what the rules are but my question is answered )
thanks

Hey,
Thats strange, try updating your radio... they aren't region specific, just get the latest... I'm german and did the same and it worked perfectly
but by the way u're using elelinux... i experienced very different signal strength on elelinux from one to another build.. on 0.9, perfect, got more signal strength than ever had, on 1.1.1 - catastrope. try updating or something if this doesn't work out maybe contact ele for infos, best if u post a message in his thread, i didn't get an answer to PM.
greets, Summoner

Hi there
so i thought it went good but too bad last night happened the same thing i got 2 texts around 23:27 (11 am) and the time of the text that were sent was 21:48(am) please help me I DONT WANT A NEW HTC HERO ( i like it )
thanks

Your problems can be caused for different reasons and you need to rule out all of these to find your answer.
Sent time definition
The time you said was the sent time, is that the time it was really sent or is that the systemtime of the provider or phone it was sent with? I really don't know this
Software problems
You are using an experimental OS probably with lots of apps installed. To make sure these are not causing your problem you should flash the latest HTC RUU and try again.
Provider problem
Hard to find out, but could be the cause. Both your provider as well as the provider of the person who sent you the message. In busy times text messages are sent later, for instance New Year
Good luck investigating

jorgen2009 said:
Your problems can be caused for different reasons and you need to rule out all of these to find your answer.
Sent time definition
The time you said was the sent time, is that the time it was really sent or is that the systemtime of the provider or phone it was sent with? I really don't know this
Software problems
You are using an experimental OS probably with lots of apps installed. To make sure these are not causing your problem you should flash the latest HTC RUU and try again.
Provider problem
Hard to find out, but could be the cause. Both your provider as well as the provider of the person who sent you the message. In busy times text messages are sent later, for instance New Year
Good luck investigating
Click to expand...
Click to collapse
thanks for this here are my answers...
1.Well the hero uses the time of the provider ( option "automatic" in date & time )
2. Correct i have an custom rom i just counted the programs and there are 6 installed ( exclusiv.....google maps & google apps ) the official RUU can be found in http://forum.xda-developers.com/showthread.php?t=559622 ?????
3. Called t-mobile 2 times about this problem but the nearest antenna is 200m from my house so that shouldnt be a problem. ( my guess )
im going to install the official RUU and will post my findings.
thanks keep the hero alive

Hi ya'll i have a problem
when im trying to install the official RUU i get the following error
ERROR[131]: CUSTOMER ID ERROR
The ROM Update Utility cannot update your Android phone.
Please get the correct ROM Update Utility and try again.
click exit to quit.
please tell me what to do??
thanks keep the hero alive

hi people
ive got it working again i just downloaded the official RUU from HTC and i needed to enter my s/n number. after install there were 3 updates so i installed them to. Now lets hope everything works as normal.

Ok, good to hear you got it running. Let me hear if your problem is solved now. At least you can't blame your phone OS if it still isn't fixed

Related

Hero network bug

Hello everybody,
I own an Orange-FR branded Hero, and it get often disconnected, but doesn't seem to "know" that. The network bars stay stuck, and the "H" is displayed, as if there was a 3G connection.
I still can use Wifi (and enable/disable it), but cannot disable 3G/GSM network, not even going into "plane" mode. The only way to get out of there is to reboot the phone.
Looks like a radio bug for me...
Any ideas ?
Thanks
Yup. Which radio version are you running?
And, are you running the phone stock or with a custom ROM. If custom, try flashing the latest radio (read up on it before doing so though, as some people manage to brick their phones by not reading the instructions)- ie. don't pull the battery out, just let it do its thing.
Hello, thank you for your answer.
The phone is like new, I didn't try to update the OS neither the radio, because of the warranty...
My radio version is 63.18.55.06EU_6.35.06.18.
I'm aware of the flash methods, as I often updated my P3300 with roms found right here
Hello there,
still have the problem, seems it's happening 24h after each reboot of the phone, but sometimes less.
By looking at the message log with the OSMonitor application, I get a lot of "rmnet fifo full, dropping packet", and the time shown in the messages is wrong (near 5h20 instead of 22h40)
Thanks for your help.
Got a new phone from Orange (with a crappy customized rom).
Same problem
what does orange say about the problem?
Hi,
each ppl I could talk to told me a different thing.
Sometimes they say it's because i'm moving to another cell (aren't they joking? it's the way GSM works...), someone told me it was because of a "localisation" problem. Another time my file was "stuck" or sent to a wrong service...
I don't think they have any return on experience about this phone.
probably it is just sales bull**** they are told to say to you...
it's guys from level2 support, that's worrying
They change my phone tomorrow... again...
i sometimes have a similar problem, phone gets stuck on 3g network and only shows as uploading data, i think it might have something to do with facebook sync. i haven't had this problem for a long time now but back in the day it used to happen alot
third phone, same problem
i don't use facebook sync
Same Problem
I was having the same problem, especially when it came to 3g / wireless usage - the phone would suddenly lose all connection to the masts but be unaware of it.
My solution so far is to downgrade the radio - the latest one is the worst for it, I'm using 63.18.55.06JU_6.35.08.29 at the moment and a lot more stable than before...
(using Villains 5.2 rom)
immya said:
i sometimes have a similar problem, phone gets stuck on 3g network and only shows as uploading data, i think it might have something to do with facebook sync. i haven't had this problem for a long time now but back in the day it used to happen alot
Click to expand...
Click to collapse
yes I have been getting this issue too.
It uploads data on 3g but doesn't download. I found what appears to be a temporary fix for this issue but it comes back every now and again. I think it is an issue with Orange/Tmobile cell towers.
thanks for your replies,
i'm using the 63.18.55.06JU_6.35.08.29 radio
is there other radio firmwares available ?
thanx
christophe80 said:
thanks for your replies,
i'm using the 63.18.55.06JU_6.35.08.29 radio
is there other radio firmwares available ?
thanx
Click to expand...
Click to collapse
The one listed in my sig is the latest (and arguably the best) radio.
OMG they locked the recovery mode
im on orange and have no problems?To be honest when you talk to them they read from a script, noone there actually knows anything! just searching through a database kinda like windows help and support. If the problem is continuing with new phones id say its your cell area
I have the problem everywhere in the country, they changed the phone, they changed the sim (i'm trying another one right now), ...
That's what makes me think of a network problem.
Whenever you speak to them about issues like this always ask to speak to "high technical team"
They are the only ones that know anything and won't read of a script. They are usually very very helpful as well (or at least are in the UK)

going back to official rom....

hi,
i apologize in advance for the long post
a few days ago i finally decided to root my phone and install a custom rom....and i succeeded in doing that too, but this is where my one and only issue started coming up....
ok, so after rooting, i decided to install villain rom 10.2 (its a great rom by the way)...after installing it, everything was working fine until i opened up the messages area...when i open up a conversation the order of the messages are messed up. And its due to the fact that the time stamps on the messages that i'm receiving are an hour ahead of the time on my phone. And the time on my phone is the correct local time for my area. The time zone that i've set on the phone is GMT+6 (islamabad, karachi)...now as far as i can remember my time zone should be GMT+5 and not 6 due to the fact that we dont use daylight savings time here....and im pretty sure thats what the issue is too. i tried numerous ways to fix this, even tried selecting auto detect time and date from network, but not even that worked.
So, after spending all that time without fixing the issue (im a heavy texter so not having the conversations in order is a problem for me), i decided to try another rom, so i went with villainroms superhero rom...and the same thing occurred with that....
So finally, i've reverted back to my last official rom (1.5)(2.73.405.5)
If anyone has any suggestions on how to fix this, or if they know of a custom rom where this issue doesnt occur please do let me know.
Also,
How can you tell where your phone is from? i have an unbranded htc hero, but how do i know whether its from europe or asia?
and would it be possible for me to flash the official htc 2.1 rom thats on the Taiwan website even if my phone isnt from there?

[Q] HD2 ROM update and Radio issue -Plz Help

Hi everyone
I got my HD2 an year ago. Its an awesome device and was working fine untill the time I thought of updating the original ROM of the phone. And as there are no official ROM updates in India, so I did this using HardSPL. I update my phone's ROM to "Elegencia GTX - V 2.0 Final WWE". The ROM update was successful. But there were a lot of issues with call reception and sms functionality. The phone use to freeze on receiving any call. On searching a little I found that the issue was the original Radio of my phone which was 2.05.51.05_2 . And so I installed a newer Radio which I downloaded from xda itself. Since then I am facing a lot of problems in the sms functionality of my phone. Now I have tried almost all the updated versions of Radios available in
forum.xda-developers.com/showthread.php?t=611787
but all in vain. Some radios does not allow me to send or receive sms to some of my friends and some of them freezes the phone on receiving a phone call. Now I am using Radio version 2.11.50.20, there is no problem in this Radio except for some of my friends says that they receive my single message three times and that too only the first part of the sms. And some times I receive a notification "Unable to send message".
I am not technically an expert, but would like to know the issue with my phone. I really dont want to rollback on the original ROM as I want to know the solution rather than always being in a doubt.
Please help me out in this situation. And also let me know in case you need any other info for your convenience to get a better understanding.
I really hope you will help me out.
Thanks
I would look into doing a task29 and starting from scratch. You stated that you have tried multiple radios. Perhaps you haven't properly washed away the old radios and the problem lies there. I would try using a different rom as well. Pay attention to the radio prescribed by the rom chef.
What is your cell carrier? Maybe someone using that same provider can chime in with their best experience with radio and rom.

HTC Titan keeps rebooting

Just a "heads up"....
On October 28th I got my HTC Titan and it has been the best phone I've had in my hands. Until this morning.
I stared the day by reading email. I put the Titan on the table and went for a cup of coffee. As I was standing by the coffee machine I saw the phone rebooting. "OK", I thought, "that was strange". But I let it boot, hoping that was it.
But that wasn't it. It kept rebooting. The longest time it went without rebooting was 10 minutes, but often it restarted every 1 minute or so.
I tried pulling the battery, and restarted. Still rebooting.
I tried removing my apps, such as Rowi and Spotify. Still rebooting.
I tried a hard reset, and added my accounts (Exchange, Twitter, Facebook). Still rebooting.
I tried another hard reset. Still rebooting.
I sent it to service. Hopefully they'll find out why.
The only other similar issues I've been able to find are issuses with HD2 and the SD-card. But the Titan only has built in memory. If this is the culprit, I would really, really like to know what caused this as I haven't done anything special.
It does not appear to be a common problem, but have anybody else heard of this?
Update rom to 1.09..
If the Service Center doesn't upgrade (and the error returns), I will consider this. (It's this one, right?)
I was just hoping that a brand new phone would last longer than 10 days before I "hack" into it. As it is so new, I don't want to do anything to break my warranty.
uiqjirka said:
Update rom to 1.09..
Click to expand...
Click to collapse
... and just to be sure: Is this just a general suggestion, or do you know it to solve my problem?
It is an official ROM that means you will not lose the warranty.
This ROME is intended to solve restart problems, wifi drops etc.
Great! If Service does not upgrade, and/or it happens again, I'll try that first.
if you havnt tried it yet you should try a new sim-card. we have had quite strange behavior with a couple of titans here at work with sims that were about 2 years old. with new sim-card - no problemas.
//jonte
jonteponte said:
if you havnt tried it yet you should try a new sim-card. we have had quite strange behavior with a couple of titans here at work with sims that were about 2 years old. with new sim-card - no problemas.
Click to expand...
Click to collapse
My SIM-card was from 2006(!) so we tried that first.
But thank you for the suggestion.
Moskus said:
My SIM-card was from 2006(!) so we tried that first.
But thank you for the suggestion.
Click to expand...
Click to collapse
hmm, another thing - i know norway has come a long way on the "mobile-office-extention" - we now has something similar in sweden and my titan is connected to our companyswitchboard - and if i make some changes to our part(cisco) (not Telias, our carrier) and im in any kinda call with me titan it will enter an almost always neverending hang. if i disconnect my titan from our swithboard i still hasnt experienced a single hang.
not a solution but something to perhaps help you along the way =)
I've been having this exact same problem - and I only received the phone yesterday! I'm going to wait for a reply from HTC before flashing a ROM although I was disappointed to note that their website doesn't even have a support page for the Titan.
Does anyone know where the updated ROM actually came from so that it is known and not just reported to be an official ROM?
deinstall the HTC apps, this solved it for me!
my sim-card is really old, no issues with that, also I am running the 1.09 Rom
pencilcase said:
deinstall the HTC apps, this solved it for me!/QUOTE]
I didn't think of that, as I didn't thought it was possible! It never even occured to me that it could be done.
If that makes it work, then we should tell HTC. They are certainly not helped by their own flawed software...
Click to expand...
Click to collapse
HTC have said that the 1.09 ROM on here is not an official ROM, since an official ROM would come over Zune.
I have been advised to either re-set the phone to factory default or contact the retailer about a replacement. I seriously doubt a re-set will fix this, so I'm likely to have to return it, which is incredibly annoying.
I've received a further reply from HTC, below:
"With regard to the issue being software related - we have not had any confirmation or known faults with the current ROM version on the Titan.
If the issue was found to be an issue with the ROM an update would indeed be issued, but as we have nothing confirmed I cannot say if an update will be provided to fix this at this moment."
If other people are having this problem then it needs to be reported to HTC before they will do anything.
Putrescine_UK said:
HTC have said that the 1.09 ROM on here is not an official ROM, since an official ROM would come over Zune.
Click to expand...
Click to collapse
I don't know exactly how it works now, but before there were two kinds of ROMs. The one released to everyone, and the ones given to service centres in case of bugs.
I believe this is a situation for the latter.
Putrescine_UK said:
HTC have said that the 1.09 ROM on here is not an official ROM, since an official ROM would come over Zune..
Click to expand...
Click to collapse
If this would not be an official version it won´t be possible to flash it without an unlocked bootloader..
uiqjirka said:
If this would not be an official version it won´t be possible to flash it without an unlocked bootloader..
Click to expand...
Click to collapse
You are right!
uiqjirka said:
If this would not be an official version it won´t be possible to flash it without an unlocked bootloader..
Click to expand...
Click to collapse
Did you say "won't" instead of "shouldn't"?
I guess what I am asking is:
Is it possible to flash the 1.09 ROM without an unlocked bootloader or not?
Yes,without unlocked bootloader,it is official rom
Awesome
Sent from my stock rooted D3

Few answers and suggestions needed

Hey bro's just today I got my new HTC one x+ and I had ordered it online so it's an international unlocked phone. The phone is on android 4.1 and sense 4+ (stock and not rooted) so I checked for software updates but it said the phone is already up to date and no updates are available , though I guess HTC has rolled out 4.2.2 sense 5 for one x+ (right ?) . Also, I've noticed the phone stays connected to WiFi and yet the pages won't load, sometime WiFi just disconnects, though the internet is working just fine on my other phone . Further the apps from play store too take a butt load of time to start downloading and often get stuck midway while downloading. So guys would u suggest to get the phone checked up at HTC for manufacturing defects Or have some of you faced similar problems but have rooted and used custom Roms (if so which ?) to solve it. My phone isn't in for hardware warranty and I'm sorta noob at this stuff so please take this into consideration too. I'll be really grateful for your help
My advice will be basic but may be efficient:
Have you tried to factory reset your phone? If you bought a used or refurbished device, this may help.
I'm from Europe and have an unlocked version and can confirm that the update finished rolling out early September + I never experienced any of your problems.
You would also check if you have those download problems on both Wi-Fi and 3g. If so, this may be a hint of some sort.
Sent from my HTC One X+ using xda premium

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